Operation Administrator Jobs in Edinburgh

The Social Research Association (SRA) is an educational charity and membership  organisation for social researchers, dedicated to advancing excellence in social research across the UK.

We are entering a very exciting period of increased member engagement by expanding our member benefits, researcher community offerings which include mentoring, and the launch of a new digital community platform. To support these initiatives, we are looking for a Projects Officer to help implement new processes and improve engagement with our services.

The Administrative Assistant will provide essential support across multiple projects, including our new digital community platform, regional events, and board operations. This role is about keeping things organised, supporting smooth communication, and helping our members and partners engage with our services.

You should be comfortable using digital tools like Customer Relationship Management (CRM) and Content Management Systems (CMS) or online platforms as part of your work. You don’t need to be an expert, but you should be confident in navigating systems, keeping records updated, and helping others with basic queries. Above all, you should be eager to learn and ask questions. We are keen you get as much out of the next 18 months as we will. This is a new role for us – so we're excited to explore and shape it together.

Key Responsibilities

As Administrative Assistant you will support the organisation by maintaining the digital community platform, assisting members with access, and ensuring content is well-organised and engaging. You will help plan and coordinate regional events, facilitate member engagement, and support outreach efforts. Additionally, you'll provide support to the CEO, maintain project documentation, assist with communications, and handle data entry. The role also includes coordinating board meetings, preparing and distributing papers, taking minutes, and providing administrative support to the Board Chair.

You can read more detail about the job responsibilities in the downloadable job description.

Who We’re Looking For

We know that great candidates don’t always meet 100% of the criteria. If you’re excited about this role, and keen to go on this exciting phase of our development, we encourage you to apply. The ideal candidate will have administrative experience, managing multiple tasks and meeting deadlines while supporting projects and coordinating tasks. They should be comfortable using digital tools like CRM or CMS platforms, handling scheduling and documentation, and communicating professionally across various channels. While not required, experience in a membership organisation, charity, or event coordination, as well as familiarity with data management, would be a desireable nice-to-have.

You can read more detail about what we're looking for in the downloadable job description.

What We Offer

• 28 days of annual leave (pro rata) + bank holidays
• Fully remote working (with occasional travel for meetings, not anticipated to exceed 10 per year)
• Even though we're fully remote, we offer a few days of face-to-face induction to help you connect with the team and organisation right from the start.
• Employer pension contributions
• Personal and professional development including payment for one subscription to a relevant membership/professional body
• Free eye test

Our culture

It is important part of our mission to represent the profession in all its diversity. To do that, we are committed to developing a talented workforce that represents that diversity.  We are an inclusive and welcoming organisation and committed to ensuring our culture and ways of working enable all of our people to thrive at work, and not negatively impact on their private lives.

Interview Process & Accessibility

We are committed to an inclusive recruitment process that gives all candidates the best possible opportunity to show their value.

• We will provide interview questions 2-3 days in advance to help candidates prepare.
• We will reach out to you in advance of the interview to check if there are any needs or requests that will make the process work better for you. We’ll strive to meet any reasonable adjustments to the recruitment process.
• Interviews will be held online, but we can arrange an in-person interview if preferred. In-person interviews would need to be held in London.
• We anticipate one interview and it’s likely this will be a mix of questions and a task

The Operations Manager will work closely with the Managing Director to ensure the charity operates effectively. The Operations Manager will lead on the development of policies and procedures to ensure regulatory compliance, and robust management processes.

The Operations Manager will add to the staff team by bringing a skillset that is grounded in administration processes, excellent IT competence, and a numerate, systemising and detail-orientated mindset.

About us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, making friends and having fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.

Job Purpose:

This role has two key functions:

• The prime purpose of this role is to provide administrative support to the Head of Governance in driving high standards of charity and company governance across the organisation, including the other entities within the WAGGGS group (60%).
• Second, is supporting the Chief Executive with basic diary management and office project management (40%).

Key Responsibilities:

1. Administrative support for Board and Committee meetings:

• assist in the planning and execution of Board, committee, and entity meetings by:
• Managing the governance calendar, communicating meeting dates and deadlines for papers.
• Coordinating the distribution of agendas and papers.
• Attending meetings as required and preparing clear and accurate minutes.
• Booking meeting rooms and making travel and accommodation arrangements

2.  Support the 2025 Governance Review

3. Administration of committee nominations 

4. Awards Support

 5. Induction Process Development

 6. External Supplier engagement

7. Maintain Governance webpages and mailing lists

8. Support Governance Process Improvement

9. Administrative Support to Executive Team

10. Proactively provide administration support to the Chief Executive and Deputy Chief Executive

Please refer to the attached Job Description for a detailed information about the role.

please submit your CV and Cover letter to be considered for this role.

he role of the Operations Officer (Licensing and Compliance) is to support the coordination, development and delivery of licensing and compliance processes and procedures across the Award Association.

The Operations Officer (Licensing and Compliance) will assist the Senior Licensing and Compliance Manager and other members of the Operations Team to ensure that, through the consistent and proactive use of standards, policies and quality assurance processes, backed up by effective licensing, the intellectual property and good reputation of the Duke of Edinburgh’s International Award is effectively protected.

The role will work closely with Operations Directors and Operations Managers to assist predominantly with compliance management for all Award Operators, including National Award Operators (NAOs), Operating Partners (OPs) and Independent Award Centres (IACs).

Key Responsibilities

• Assist Operations Managers and the Senior Licensing and Compliance Manager with NAO, IAC and OP licence reviews/compliance checks including but not limited to providing administration support, drafting content where required and reviewing reports.
• Assist the Senior Licensing and Compliance Manager with issuing of and drafting correspondence in relation to all licence documentation (terminations, licence extensions, agreements, and certificates etc).
• Assist the Senior Licensing and Compliance Manager and Operations Managers with the ongoing compliance management process for NAOs and OPs.
• Review policies and operational procedures submitted by Operators to ensure they are compliant with the International Award Foundation (IAF) standards and provide feedback/guidance where necessary.
• Assist the Licensing and Compliance Manager to disseminate information regarding licensing and quality assurance processes to Foundation colleagues, and to the wider Association when appropriate.
• Fulfil the role of lead reviewer on licence reviews for all Operators as required.
• Assist, where necessary, the development and maintenance of key Award Foundation and Association policies, including periodic reviews and updates where necessary.
• Assist with ad hoc projects as required.

SALARY: £23,200 FTE or £18,560 pro-rata per annum
LOCATION: Homebased
HOURS: Part-time (min 30 hrs/week) or full-time (37.5) – negotiable for the right candidate. Flexible working.
CONTRACT: Permanent

We are seeking a highly organised and tech-savvy Senior Administrator to play a key role in ensuring the smooth operation of our programmes, systems, and records. This role requires a proactive and detail-oriented individual who excels at managing databases, streamlining processes, and maintaining accurate records. You will be confident navigating IT systems, including Microsoft Office 365 (beyond Outlook—think SharePoint, Teams channels, and data management) and CRMs like Beacon, Salesforce, or Blackbaud. As the backbone of our administrative function, you’ll support teams, volunteers, and schools while keeping everything running efficiently behind the scenes.

Are you a Senior Administrator who is looking to join an exciting organisation that’s truly making a difference?

The Jon Egging Trust are seeking an exceptional Senior Administrator to ensure the seamless coordination of our administrative, data management, and operational processes. You will be joining a fantastically motivated and committed team of home workers who are all passionate about improving the lives of young people through our specialist youth programmes. Your role will be to manage systems and records, support programme delivery, maintain accurate data in our CRM and impact tracking systems, oversee volunteer and recruitment administration, and provide essential office and governance support.

The successful candidate will be a highly organised, detail-oriented professional with strong IT proficiency, particularly in Microsoft Office 365 (including SharePoint and Teams) and CRM systems such as Beacon, Salesforce, or Blackbaud. You will be proactive, adaptable, and collaborative, able to manage multiple priorities efficiently while maintaining exceptional accuracy and professionalism.

We are looking for a person who is self-motivated, highly organised, and confident working remotely while staying connected with a collaborative team. You will be proactive, detail-oriented, and able to manage multiple priorities with accuracy. Strong communication skills and a high level of IT proficiency, including Microsoft Office 365 and CRM systems, are essential.

We welcome applicants whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch. Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.

Our benefits package includes:

• Flexible working
• Enhanced annual leave
• Homeworking allowance
• Occupational pension scheme
• Occupational sickness scheme
• Special paid leave provision
• Enhance Maternity Leave

Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.

To apply

Please complete our online application form.

The closing date: 1st April 2025 at 23:59.

Interviews: First-round interviews w/c 7th April 2025, final round on w/c 14th April 2025

Please note that we may close applications early if we receive a high volume of strong candidates, so we encourage you to apply as soon as possible.

Questions?

Contact us through our website.

Please note: In order to become an employee at JET you must be able to produce evidence of your Right to Work in the UK.

On 20th August 2011, Flt Lt Jon Egging lost his life whilst completing a display at the Bournemouth Air Festival. He was coming to the end of his first year with the world-famous Royal Air Force Aerobatic Team, the Red Arrows, flying in the position of Red 4.

Jon was an inspirational individual, and inspiration is at the heart of everything we do. Like Jon, our staff and volunteers are chosen for their ability to act as positive role models; in turn they inspire and enthuse our vulnerable young students to reach their full potential. Our long-term support programmes increase self-confidence, self-esteem and aspiration, and ultimately empower young people to become role models within their own communities.

The Jon Egging Trust realises Jon’s dream of inspiring young people through his love of aviation, STEM, teamwork and leadership, helping them to overcome adversity, identify their strengths and work towards their dreams.

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Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The purpose of the Fundraising Coordinator/Small Grant Writer role is to act as administrator and coordinator for all aspects of the Fundraising team, as well as working with the Head of Fundraising to research, compose and submit small grant applications (up to £10,000) using skilled writing techniques and knowledge of the culture, programmes and language of Kids Matter.

The Fundraising Coordinator/Small Grant Writer role involves:

• Supporting the Head of Fundraising in providing dedicated donor care and communications through the management, oversight and actioning of the donor thanking process ensuring all financial gifts no matter how large or small are acknowledged and thanked appropriately.
• Collaborating with the Finance Manager and Operations Administrator to ensure that all incoming donations are correctly identified, communicated and recorded in Kids Matter’s CRM system.
• Liaising with the Communications team to provide administrative support for the fundraising elements of campaign initiatives.
• Taking minutes at all fundraising meetings and distribute/action as necessary to the team.
• In conjunction with the Head of Fundraising, researching new small grant funding opportunities. Writing and submitting subsequent grant applications in a professional and timely manner.
• In conjunction with the Head of Fundraising and utilising knowledge of existing donor and grant income and potential grant opportunities, helping to plan future years’ funding pipeline strategy.

About you

Do you have excellent administration skills? Do you love writing? Can you work well in a team? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Fundraising Coordinator/Small Grant Writer position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 4pm on Monday 31st March. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).

Please see the job pack for more details on the role and application process.

Information and Resources Officer

Could you be the talented Information and Resources Officer we’re looking to welcome into a small, friendly nature charity? Leading the information governance work, you’ll play a part in protecting and restoring UK wildlife, while advancing your career in the fast-growing ‘nature and climate’ space.

Position: Information and Resources Officer

Salary: £18,900 for 21 hours per week (£31,500 full-time equivalent)

Location: Fully remote (UK-based), with occasional travel

Hours: 21 hours per week (0.6 FTE), flexible working available

Contract: Permanent

Closing Date: 9am, Friday 11 April 2025

Interviews: Tuesday 22 April 2025

About the Role

As Information and Resources Officer, you will play a key role in managing the organisation’s data, resources, and governance. You’ll support the efficiency and transparency of our operations, ensuring that information is effectively managed across the organisation. This is a great opportunity for someone looking to contribute to the growing ‘nature and climate’ sector.

Key responsibilities include:

• Managing the day-to-day delivery of the Trust’s Information and Resources functions.

• Supporting and advising team members on information governance and operational matters.

• Identifying and implementing improvements to enhance efficiency and transparency.

• Contributing to a positive and supportive workplace culture.

About You

We are looking for an individual who has:

• Experience in information management, governance, or business operations.

• Strong organisational and problem-solving skills.

• The ability to work independently and remotely.

• A keen eye for detail and a proactive approach to improving processes.

• A passion for conservation and supporting data-driven decision-making.

About the Organisation

The organisation is a unique conservation charity dedicated to making data work for nature. By providing access to vital wildlife data, they support conservation efforts across the UK. They’re a 100% remote-working organisation with a strong commitment to diversity, inclusion, and flexibility.

Other roles you may have experience of could include:

Information Officer, Data Governance Officer, Operations Coordinator, Compliance Officer, Office Manager, Business Support Officer, Resource Manager.

Senior Salesforce Developer
Employment Type: Full Time – 1-year fixed term contract to 31st March 2026
Salary: £62,500 - £65,000 per annum
Location: Hybrid · United Kingdom (multiple locations)
Edinburgh · Salford · Belfast · Cardiff · London
Hybrid working and office based as required, with some travel across the UK

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours.  We also offer a range of staff benefits and perks which are detailed below.

Role Summary

Into Film’s Product & Technology team incorporates best practices and technologies to drive solution-focused innovation for the organisation and our beneficiaries. The main function of the team’s Salesforce Developer role is to further evolve Into Film’s Salesforce platform, including building and evolving Flows, Apex Classes, Experience Cloud components, CRM Analytics Reports, Marketing Cloud User Journeys and Data Extensions, and the objects, reports, and lightning pages within NPSP, Sales Cloud and Service Cloud.

The Senior Salesforce Developer works with the CRM Product Manager, the rest of the technology team, and departments across Into Film to ensure the platform is delivering maximum value across the organisation.

The Senior Salesforce Developer is responsible for understanding business processes, user experiences and customer lifecycles to advise and recommend to the organisation new and improved ways of working through the use and development of Salesforce.

Into Film employees enjoy the following benefits: 

• Annual Leave – 28 days (pro-rata), including 3 days to cover office closure between Christmas and New Year 
• Additional long service holiday award – after 3 years at Into Film, staff are awarded one extra day of holiday for each additional year worked, with the total entitlement capped at 35 days, i.e. on your 4th anniversary at Into Film your leave entitlement will rise to 29 days, on your 5th anniversary, your entitlement will go up by another day to 30 days etc.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Support for professional qualifications – money towards courses and/or study days, if relevant to role. 
• Interest-free non-essential study loans. 
• Interest-free bike/scooter/travelcard loan. 
• Career break – up to 4 weeks unpaid leave, after 2 years’ service (at managers’ discretion). 
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.  
• Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non-contributory, apart from employee tax contribution).  
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services.

Closing date: 9:00am, 21st Mar 2025 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our application portal to complete your application for this position.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team. Instead of using your CV, we'll be asking you to answer questions to test skills needed for the role. The responses are then anonymised, and reviewed in a random order by members of our team.

The Applied platform also asks some demographic questions before you start your application.  We at Into Film never see the responses to these demographic questions with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions. 

No agencies please.

Join us at an exciting time in our journey to improve lives through the sport of boccia and help to lead development of the most inclusive sport in England.

To help us achieve our ambitions, we are looking to recruit a Business Support Manager, to join our small staff team and report to our Head of Operations.

As Business Support Manager, you will play a central part supporting the organisation and ensuring we offer great service and care to the boccia community.

We are looking for people who can make a positive contribution to our charity and use their experience and skills to support our work.

The ideal candidate will be passionate about making a real difference and bring new ideas for our processes and services.#

Key responsibilities for the role are

• To manage the business support services within Boccia England, using a customer focused approach to achieve its mission and vision.

• To ensure the operational effectiveness of all general administrative services, Boccia England Membership and digital services including Marketing and Communications.

About Boccia England

We are the national governing body (NGB) for boccia in England and a registered charity.

We have the responsibility to govern the sport of boccia, grow participation and benefit people’s lives, with these three things at the heart of our work.

Our work has a profound impact on improving the physical and emotional well-being of children and adults with disabilities. To see some examples of this in action please watch our videos by clicking these links Volunteering with Boccia England and Boccia Club.

We want to establish strong foundations by developing opportunities, growing our workforce, and running an effective organisation that can help improve the lives of more people, whatever their needs or backgrounds.

Further information about Boccia England can be found on our website.

About Global Legal Action Network (GLAN) 

GLAN is a unique non-profit organisation that pursues innovative legal actions across borders, challenging states and other powerful actors involved with human rights violations. Our vision is to challenge injustice through legal action. We believe that more can be done to challenge serious human rights violations by transcending borders, working transnationally, and giving a voice to the disempowered. Not only do we mobilise law across borders, we bridge disciplines by bringing together experts from different areas of law and professional perspectives (practice/academia) to unlock the potential of foreign courts and legal mechanisms to secure change. 

 

The Role 

We are seeking a detail-oriented and organised Finance Assistant to join our team. The Finance Assistant will support our Manager by managing daily accounting tasks, ensuring accuracy and efficiency in all financial transactions.

Responsibilities

Support the Finance Manager (80% of time)

· Daily posting of bank account transactions into Xero.

· Preparation of monthly bank reconciliations.

· Preparation of monthly credit card reconciliations.

· Preparation of monthly purchase ledger reconciliations.

· Maintain supplier details in the purchase ledger.

· Log all incoming invoices.

· Process invoices, payments and expenses and follow up with clients, suppliers, and partners as needed.

· Reconcile supplier statements.

· Manage records and receipts in Xero.

· Provide administrative support during quarterly management reporting, annual budget preparation, and annual audit.

Support the Operations Manager (20% of time)

· Book travel on behalf of GLAN staff (typically transport and accommodation) where needed

· Organise travel insurance for staff

· Purchase DSE related equipment for staff

· Monitor and prioritise the info@mailbox

Person Specification

 

QUALIFICATIONS

Essential

- GCSE 5 A-C or equivalent

Desirable

- Studying towards an Accountancy qualification

EXPERIENCE

Essential

Proven work experience as a Finance Assistant, Finance Officer, or similar role.

Desirable

Experience of using Xero or similar finance software

SKILLS

Essential

· Advanced knowledge of Microsoft Office, with enhanced skills in Excel.

· A high level of attention to detail and precision.

· Good interpersonal and communication skills and ability to work as part of a small team.

· Self-motivated with a can-do attitude and the initiative to anticipate and meet needs and identify ways to improve processes.

· Strong organisational and time-management skills.

· Attention to detail and ability to spot numerical errors

Special requirements

GLAN is a homebased organisation. It is expected you will have an appropriate space, free from distraction, to carry out your duties.

Reporting to the Director of Training and Quality, the Head of Quality will have responsibility for maintaining high quality standards across all operations relating to the delivery of Bikeability, the government’s national cycle training programme.

The post-holder will be familiar with the vocational qualification landscape and will hold (at least) Level 4 qualification in quality assurance.

They will ensure that quality is at the heart of Bikeability by development and delivery of the quality assurance system. 

The Bikeability Trust 

The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.   

We are:  

• Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.  

• Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.    

• Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).  

• Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.   

• Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.  

• Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.  

Responsibilities  

Quality Assurance Management  

• Develop with Director of Training and Quality the annual plan of quality improvement and training standardisation for the Bikeability Industry. This may include but not limited to: 

• Writing and continually improving IQA guidance for training providers. This may include written guidance, video, webinar and other resources 

• Developing and leading CPD for instructors and training providers 

• Developing procurement guidance for grant recipients to assess quality 

• Assimilating learning from complaints and serious incidents into quality improvement and training standardisation plan 

• Keeping informed around any legislation or guidance changes that require amends to the Bikeability Delivery Guide. Ensure the guide is updated and communicated effectively 

• Leading guidance, training and support to Quality Consultants to ensure standardisation and consistency of visits and reports 

• Introducing and leading on training for training providers’ IQA leads 

• Running the quarterly meeting for training providers’ IQA leads 

• Produce an annual thematic report on quality

• Develop initiatives to support and improve instructor recruitment and retainment. 

• Work with communications team to effectively communicate the quality assurance system to Bikeability Industry

• Offer subject matter expertise, expert insight and support to the Bikeability Effectiveness Advisory Group and Regional Networks 

• Manage the quality team for the Bikeability programme: 

• Safeguarding, complaints and serious incidents monitoring, reporting and learnings 

• Training Provider External Quality Assurance visits and standardisation of delivery to identify industry needs 

• Acting on whistleblowing concerning misuse of public funds or the Bikeability brand 

• Annual system of registrations and renewals for instructors, training providers and grant recipients

• Responding to enquiries from members of the public and professionals through contactus

• Awards materials delivery and monitoring 

• Supporting digitisation enquiries from the Bikeability Industry 

• Overseeing the Bikeability conference 

• Collating, analysing, reporting and acting on data/feedback collected through digitisation 

• Monthly and quarterly reports on delivery of core services for Department for Transport and Board of Trustees 

• Lead the Bikeability annual conference planning (working with a cross departmental project team) 

Digitisation 

• Ensure that grant recipients, training providers and instructors receive timely support on digitisation and technical help where required working across the quality team 

• Work with the operations team to report on the impact of quality 

Get Cycling in Schools (GCiS) 

• Provide leadership to the project team to fulfil objectives and outcomes of the programme 

• Ensure financial processes are followed and budgets are reconciled on GCIS spend 

• Ensure GCiS outcomes reporting as part of the quality team monthly and quality reporting

General  

• Recognise the need to be flexible when working for a small organisation and carry out other duties that may be required 

• Commitment to personal continuing professional development

• Take on another other task as agreed with line manager 

Person specification 

The successful applicant will have: 

• A first or higher degree 

• L2 Award in Instructing Cycle Training qualification status and enhanced DBS 

• Level 4 Quality Assurance

• Excellent organisational and customer care skills 

• Strong written and oral communication skills 

• Have a growth and continuous improvement mindset 

• Ability to use Microsoft 365 packages including Excel, Word, PowerPoint, Outlook and Teams 

• Ability to work effectively as part of a team and independently 

• It is also essential that the post holder has experience of one or more of the following:

• Experience of managing Bikeability programmes

• Customer service and complaints

• Safeguarding

Skills 

• Excellent communicator (both orally and in writing) with effective listening, influencing and negotiation skills 

• Highly effective decision-making skills with excellent analytical and problem-solving abilities 

• Excellent administrative, organisational and IT skills 

• Intellectual rigour, financial acumen and the ability to accurately analyse and explain complex issues 

We value staff and a range of experience at the Bikeability Trust, so the person specification is a guide to the skills. We encourage diverse applicants and transferable skills.

Governance and Executive Support Officer

Could you be the talented Governance and Executive Support Officer we’re looking to welcome into a small, friendly nature charity? We are seeking a detail-oriented and proactive Governance and Executive Support Officer to join a charity helping to protect and restore UK wildlife.

Position: Governance and Executive Support Officer

Salary: £12,600 per annum for 17.5 hours per week (£25,200 FTE)

Location: Fully remote (with occasional travel)

Hours: Part-time, 17.5 hours per week (0.5 FTE) – flexible working available

Contract: Permanent

Closing Date: 9am, Monday 24 March 2025

Interview Date: Friday 28 March 2025

About the Role

As Governance and Executive Support Officer, you will play a crucial role in ensuring effective governance and operational support. Working closely with the Board of Trustees, CEO, and Senior Management Team, you’ll help facilitate smooth communication, efficient operations, and a strong governance framework.

Key responsibilities include:

• Coordinating communication with the Board of Trustees and supporting governance processes.

• Providing administrative and organisational support to the CEO and Senior Management Team.

• Ensuring operational efficiency and contributing to a positive working environment.

About You

We’re looking for someone with:

• Experience in governance support, executive administration, or a similar role.

• Excellent organisational and communication skills.

• Ability to work independently in a fully remote environment.

• A proactive and flexible approach, with strong attention to detail.

• Proficient in Microsoft 365 applications, particularly Word, Outlook, Teams, Powerpoint, Excel and Sharepoint.

About the Organisation

The organisation is a unique conservation charity dedicated to making data work for nature. By providing access to vital wildlife data, they support conservation efforts across the UK. They’re a 100% remote-working organisation with a strong commitment to diversity, inclusion, and flexibility.

Other roles you may have experience in could include:

Executive Assistant, Governance Coordinator, Administrative Officer, Charity Administrator, Board Secretary, Compliance Administrator.

If you’re passionate about governance, administration, and supporting a mission-driven organisation, we’d love to hear from you!

Applications are due by 23.59 GMT on Friday 4th April 2025.

Shortlisted candidates will be required to complete a brief task to demonstrate their skills and abilities. Please submit your CV along with a cover letter detailing your relevant experience for the role.

Responsible to: Marketing and Communications Manager

Job Purpose: Assist in delivering and evaluating campaigns and activities that lead to the effective positioning and promotion of the Good Business Charter via its internal and external communications channels.

Location: Based from home with the expectation of at least quarterly in-person team meetings in York.

Employment: 2-3 days (to be discussed upon interview)

Salary: £23,000 p.a. pro rata for number of days worked

JOB DESCRIPTION

• Support the development and delivery of marketing and communications campaigns, helping to promote GBC’s message externally and with accredited organisations.
• Assist in coordinating internal and external communications, ensuring consistency in messaging across all channels.
• Help create, edit and proofread engaging content for GBC’s communications channels, including social media, newsletters and the website.
• Assist with the design of digital assets for social media, website and newsletters.
• Maintain and schedule content for GBC’s social media presence, supporting efforts to increase brand awareness.
• Support the team with monthly newsletters and other communications to accredited organisations.
• Work alongside the Marketing and Communications Manager and wider team to help deliver GBC’s communications strategy, supporting key projects and campaigns.
• Track and report on marketing performance metrics to assess the success of different strategies.
• Support outreach efforts by making phone calls to accredited organisations and stakeholders as needed with regard to use of the GBC logo.
• Supporting the wider team with administrative tasks as needed, ensuring smooth day-to-day operations and contributing to the overall success of the organisation.

PERSON SPECIFICATION 

Essential 

• Some experience in marketing and communications, with an understanding of strategic approaches.
• Creative and proactive communicator with a passion for ethical business practices.
• Strong writing, editing and proofreading skills, with attention to detail and the ability to produce high-quality content.
• Experience using digital communication channels, including social media.
• Good eye for design and an understanding of how to tailor messaging for different audiences across multiple platforms.
• Keen learner with a proactive attitude towards developing new skills and staying informed on best practices in marketing and communications.
• Ability to work collaboratively within a team and engage with external stakeholders effectively.
• Flexibility in working hours to respond to social media engagement and support events.

Desirable 

• Previous experience in the charity or responsible business sector.
• Familiarity with media relations and press engagement.
• Awareness of key challenges businesses face in relation to the 10 components of the Good Business Charter.

Job Title: UK Finance Manager
Reporting to: CEO, Treasurer
Works with: Finance and Operations team in Sierra Leone, Treasurer, and CEO in the UK
Location: Remote with possible meetings in London
Contract Type:

Equipment: N/A – laptop not provided
Hours: 3 days per week

Job Purpose

EducAid Sierra Leone is seeking a qualified and experienced finance professional on a part-time basis to serve as the UK-based accountant. This role involves working closely with a team in Sierra Leone to manage the month-end cycle, reporting, compliance, and budgeting for the charity.

Key Responsibilities

• Prepare and produce timely monthly management accounts, ensuring oversight of the accounts in Sierra Leone for accuracy and integrity.
• Provide monthly reports to the Board of Trustees, including key performance indicator tracking.
• Coordinate the annual budget and forecast process.
• Prepare financial accounts in accordance with FRS 102 and SORP, playing an active role in the audit process.
• Track and manage restricted and unrestricted reserves.
• Oversee financial aspects of donor reporting and ensure invoices are raised as appropriate.
• Collaborate with the CEO on cash flow planning.
• Manage all UK accounting, payroll, and tax compliance.
• Ensure financial processes and controls are robust and effectively implemented.
• Train and develop the finance team in Sierra Leone.
• Perform other duties as required.

Competencies

Functional Competencies

• Qualified accountant (ICAEW or ACCA preferred; CIMA considered).
• Prior knowledge of charity accounting (desirable) and experience in preparing financial statements for audit.
• Experience operating in a multicurrency environment (desirable).
• Strong knowledge of Sage accounting software preferred and ability to optimise its use, but knowledge of other SME packages considered
• Proficiency in Microsoft Excel.
• Accuracy and attention to detail.
• Understanding of Sierra Leone, education, and international development.

Personal Competencies

• Strong administrative and organizational skills.
• Effective communicator, comfortable working with colleagues at all levels across multiple locations.
• Ability to work independently and as part of a team.
• Flexible, diplomatic, and resilient.
• Tech-savvy and systems-literate.
• Open, honest, and kind in professional relationships.
• Fluent in written and spoken English.
• Right to work in the UK.

Organisational Competencies

• Commitment to upholding the Charity’s Code of Conduct.
• Alignment with the Charity’s vision, mission, and objectives.
• Willingness to develop additional skills in response to the charity’s evolving needs.