Office support jobs in croydon, greater london

Summary

The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.

Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be deli

Internal-facing Support:

• Support the Programme Management Team with maintaining the integrity of data within Salesforce.
• Working with the Senior Programme Manager to support the effective programme management and launch of Flourishing Leaders and Teachers.
• Lead on administrative tasks relating to recruitment of Flourishing Leaders and Teachers.
• Event administration for Flourishing Leaders and Teachers, including keeping the calendar up to date, creating online meetings, liaising with staff who will participate, and ensuring Blackboard is updated as needed.
• Support Programme Management Team with preparation of monthly reports, with key updates on recruitment, engagement and quality assurance.
• Admin support within the Programme Delivery teams, including setting up online forms, managing the inboxes, Salesforce reporting and other.

External-facing Support:

• Providing first-line support within the queries arising from our inboxes.
• Support Learning Technology team with administration, including providing assistance with online events.
• Support applicants with any queries relating to the application process and IT support. Also support with liaising with participant sponsors to ensure their administration is completed.
• Supporting the quality team to track the onboarding of Coaches and Facilitators for the Flourishing Programmes, ensuring tasks are completed on time and to the deadline.
• Providing support to ensure that Delivery Partners are completing all administrative tasks as required.

Essential

Knowledge/Experience:

• Experience working in an administrative environment, including inbox management and good skills in phone/email communication with stakeholders.
• Experience working in a pressured environment, meeting milestones and key deliverables
• Working as part of a team
• Experience of compiling data, extracting and analysing information

Skills & Abilities:

• Customer service skills and ability to take responsibility for progressing stakeholder queries
• Proactive and able to work under own initiative to suggest solutions to problems
• Strong sense of ownership and ability to solve problems
• Strong attention to detail
• Proven communication skills, both written and verbal
• Excellent organisational skills
• High Microsoft Office proficiency, including Excel, Word, and PowerPoint

Desirable:

• Experience in finance admin and reporting
• Strong analytical skills
• Advanced statistical analysis and Excel skills
• Proficiency in using survey technology, for example, Form Assembly
• Experience using Learning Management System (i.e. Blackboard) and Customer Relationship Management system (i.e. Salesforce)

Key requirements:

Whilst this is a remote role, the post-holder will need to travel for the following reasons:

• Education Office Team Days (3 per year)
• Education Office Residential (2 days, including 1 overnight stay in the autumn)
• NPQ Team Days (aprox 3 per year)

Do you want to change people’s lives for the better? We’re looking for an ambitious, dynamic, super organised Campaigner to help win public services for people not profit. You’ll be persuasive, creative, and keen to make change happen. It’s a fast-paced role in a small team with a big mission!

We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers. 

The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.

Advice Work

• Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
• Support outreach or community engagement activities as needed.
• Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
• Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
• Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
• Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
• Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
• Enable and support guests to act for themselves, wherever appropriate.
• Monitor the progression of all cases to the point of resolution.
• Conduct follow-up calls with guests where needed and track outcomes
• Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
• Provide advice to the General Advice Service as and when required

Case Management

• Manage own caseload and work independently to support guests
• Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
• Support with developing case studies and gathering guest feedback
• Collect statistical information as requested for reporting purposes.
• Feed into the development of monitoring reports for funders and other stakeholders

Other Responsibilities

• Maintain and update the charity’s record of referral and signposting agencies;
• Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
• Keep informed of new and changing legislation relevant to the post, and of local issues and policies
• Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
• Take part in supervisions, personal development training, team meetings and appraisals
• Undertake any other reasonable duties to support the operations of the charity.

We are looking for a talented Communications Assistant with organisational, people and coordination skills to join a busy and varied directorate in a professional membership organisation. 

The Communications Assistant will be an integral role in the communications directorate, supporting the Director and teams to deliver on ambitious objectives. We’re looking for an organised self-starter with good writing skills, who can turn their hand to event organisation, support with our publications and a variety of communications tasks, as well as offering support to the Communications Director and Heads of Teams. 

You’ll be calm, have good administrative skills, adept at plate spinning and able to manage a varied workload, whilst learning huge amounts about communications and customer engagement. You will have demonstratable knowledge, interest, or experience of working within a Communications team, and have strong communication skills, with an understanding of how to effectively plan and manage your own time. 

What you’ll do

• Provide admin and communications support to our flagship publications, 
• Work on our annual censuses, including data verification and stakeholder engagement
• Support with branding and corporate communications activity
• Help to coordinate and deliver events
• Draft and deliver a range of communications, from website content to briefings.
• Deliver administrative support across the directorate
• Provide excellent customer service to Fellows and members. 

What you’ll need

• Demonstrated knowledge, experience or interest of working within a Communications team
• Ability to manage databases, organise meetings effectively and support administratively
• Ability to multitask in a multi-faceted role
• An understanding of how to support senior executives effectively
• Good writing and communication skills
• Great attention to detail
• Flexible and self-motivated 
• Able to manage a varied workload 

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The Association of Charitable Foundations (ACF) is the leading membership association for foundations and independent grant-makers in the UK. 

Driven by a belief that foundations are a vital source for social good, our purpose is to strengthen trusts and foundations so they can rise to the challenges of our times. We do this through the provision of policy and advocacy, research and information, and a wide-ranging programme of events and learning.

ACF are recruiting for a Finance and Operations Officer to work within our Operations team. You will support the Head of Finance with a range of financial administration including processing and paying invoices, reconciling bank statements, updating our accounting and CRM systems, responding to member queries in relation to payments and invoices, processing expenses and supporting the cash flow forecasting process.   

You will also provide other operations support relating to office management and will support the HR Manager by maintaining annual leave and sickness records, providing administration support for staff onboarding and leaver processes, and updating key documents such as organisational charts and welcome handbooks. 

We are looking for someone process-oriented with excellent attention to detail and administrative skills, with experience of financial administration, proficiency in Excel, and the ability to ensure accurate data entry and reporting. 

As an employer we offer a great range of benefits including generous leave entitlements, flexible working arrangements, an employee assistance programme, free flu vaccine vouchers, season ticket loans and a 10% employer pension contribution. 

JOB DESCRIPTION

 JOB PURPOSE

To provide the administration of ACF’s finance processes. 

To support with other Operations functions including IT, HR, and office management. 

KEY RESULT AREAS/PRINCIPAL DUTIES AND RESPONSIBILITIES 

Finance 

Prepare invoice authorisation and payment process, ensuring invoices and expenses are recorded and approved appropriately, and payments made to suppliers in a timely manner. 

Reconcile bank statements, accounting software, and CRM, to ensure accurate income and expenditure records. 

Administer the corporate credit card scheme to ensure statements and transactions are approved, reconciled and accurate. 

Issue and update membership invoices using CRM. 

Manage outstanding debtor balances to ensure timely receipt of cash for ACF’s income. 

Respond to member and supplier queries regarding invoices and payments. 

Support cashflow management by maintaining a cashflow forecast. 

HR 

Maintain annual leave and sick leave records. 

Support HR manager with onboarding new staff: issuing offer letters, contracts, new starter forms, sending reference requests and arranging IT set up. 

Support HR manager with processing staff leavers: managing leaver checklists, issuing leaver letters, requesting the closure of IT accounts. 

Update ACFs organisational chart and welcome handbook as required. 

Ad hoc HR administration support around peak periods e.g. end of year reviews 

Other 

Support other Operations and Office Management functions as needed, including IT and office equipment, ensuring adequate levels of kitchen and office supplies, managing incoming post, and liaising with suppliers. 

PERSON SPECIFICATION

Essential:

Demonstrable experience of financial administration

Demonstrable experience of using databases and spreadsheets ensuring accurate data entry and quality 

Strong working knowledge of MS Office, particularly MS Excel and ability to report and present data clearly 

Strong IT/systems skills, particularly including Excel and databases

Numerate 

Developed administrative and time management skills 

Excellent attention to detail 

Process-oriented 

Rational, logical thinking 

Organised 

Pro-active 

Flexible 

Discretion in dealing with confidential information 

Desirable

Finance qualification or study 

Experience of using Sage 50 Accounts 

Experience of CRM systems 

Understanding of basic accounting

Understanding of VAT 

Developed analytical ability 

Interviews to be held w/c 12 May, in-person 

Do you have experience working with large databases and a good working knowledge of data and processes? Do you have the skills and passion to help us support our CRM system and improve our supporters' experience?

If so, you could be Data Support Assistant we're looking for! 

About the role

Our Database Support Team works to provide efficient, effective, and relevant system support to the users of the British Heart Foundation’s (BHF) CRM system, BlackBaud ECRM (BBEC), via the team’s helpdesk.  

As a Data Support Assistant, you’ll play a key in supporting the work of the wider Data Operations team and Technology directorate, helping to structure and implement agreed changes and updates to the BHF’s CRM system and assist in the implementation & management of CRM housekeeping programmes.

You’ll work with a wide range of internal stakeholders, ensuring data is handled compliantly and efficiently across the board and our supporters have a high-quality experience and journey that they expect from us. 

About You   

With strong computer literacy skills, including knowledge of CRM systems or other database packages, as well as proficiency in Microsoft packages, you’ll be familiar with data querying and data manipulation.

You’ll have previous experience of using Raisers Edge/ BBEC/ or equivalent CRM/ database software, and will have excellent communication skills, able to develop strong working relationships with the team and colleagues at all levels of the organisation. 

It would be beneficial to have a background in fundraising or marketing, as it will help in understanding the broader context of our projects. Additionally, your strong customer service skills will ensure that stakeholders have a high-quality experience and feel valued.

To be successful in this role you’ll also have:

• Experience of prioritising your own workload with exemplary attention to detail.
• Previous experience working with large databases, preferably Blackbaud products.
• A good working knowledge of data processes and management.
• Self-motivation, high organisation skills, and the ability to plan effectively, while maintaining accuracy and speed in tasks, upholding high standards, and meeting deadlines.
• Outstanding written communication skills, ensuring clarity and professionalism in all correspondence, with the ability to explain technical processes to a non-technical audience

Working arrangements

This is a 12 month fixed term contract.

This is a blended role, where your work will be dual located between your home and our London office.  
 
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.  

About Us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page. 

nterview

The interview process will be via MS Teams on the w/c 5th May 2025  

About Reprieve

Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.

In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.

Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.

We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.

Reprieve’s main office is in Aldgate, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

Reprieve works in close partnership with its independent sibling organisation Reprieve US. This collaboration is mutually beneficial to both Reprieve and Reprieve US as it enables each organisation to work more effectively and take advantage of the strategic locations to increase the impact of our work.

Reprieve is an equal opportunity employer and we particularly welcome applicants from Black and minority ethnic communities, members of the LGBTQ+ community, and those with disabilities. Reprieve is committed to fighting racism and advancing racial justice, both in our work and within Reprieve. 

About the Role

This is a fantastic opportunity to join Reprieve’s dynamic Development Team to secure vital funding to power our high-impact human rights work. Working across both Reprieve and Reprieve US, you will make a real impact by focusing on Major Donors, corporate partnerships, and events. With proven fundraising experience, you will bring expertise in at least one of these fundraising disciplines. 

Working closely with the Head of Development, you will play a key role in delivering our Major Donor programmes across the UK and US. This includes coordinating stewardship activities for Major Donors and high-profile supporters, as well as assisting in the planning and execution of an exciting events programme – including a high-end art auction planned for the autumn. 

With support from the Head of Development and the Deputy Director, Legal & Governance, you will also contribute to securing new corporate partnerships, and take the lead in preparing accurate and compelling applications, reports, and communications for corporate partners and Trusts & Foundations.

Passionate about Reprieve’s work, you will have a strong commitment to Reprieve’s mission and the ability to communicate this to potential and existing supporters.

You will be highly organised and detailed orientated, with sound judgment, and the ability to build excellent relationships – both with donors, and with colleagues from across the organisation. Your exceptional verbal and written communication skills will enable you to translate technical language into engaging and accessible content for diverse audiences. A critical thinker and a quick learner, you thrive when taking on new challenges and getting stuck in. You are creative, driven, and excited about raising money for Reprieve. 

In return, you will join a friendly, supportive and high-performing Development Team, working together towards shared income targets. As part of a small team, you will benefit from a flexible and collaborative approach, where colleagues step in and support each other. You will have opportunities develop expertise, gain experience, and access training and professional development as needed. You will work with brilliant human rights lawyers, investigators, and campaigners and will contribute towards addressing some of the most pressing human rights abuses across the world. 

You will share our commitment to fighting against racism and advancing racial justice, and understand our responsibility to do our work in a way that does not compound racist structures.

For full details, please download the job description.

Length and Salary

This is a full-time role, on a one-year fixed term contract, with the possibility to extend, subject to funding. The annual salary is £42,193 per annum, less any required deductions for income tax and national insurance. 

This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work two days per week from the London office and the rest of the week from home. Applicants must have the current right to work in the UK, which will be checked prior to interview.

Your presence is important during core office hours, whether remotely or in the office. You will also be available outside of office hours in the event of an emergency, for example case developments that require urgent action. This is a role that may require travel and work outside of core office hours from time to time.

Reprieve is proud to have an open and transparent pay structure, governed by a 2:1 pay ratio between the highest-paid member of staff and the lowest-paid member of staff. We are a flexible employer and offer a range of nonfinancial benefits to employees. We welcome applications from a range of backgrounds. 

Full details and how to apply

Please review the job description and person specification for full details.To apply, please submit the application form at the web address provided. Please note that CVs and cover letters cannot be accepted for this role. 

The deadline for applications is 23:58 BST on 5 May 2025. Applicants must have the right to work in the UK currently and for the duration of the contract. 

Harris Hill are delighted to be working with a national charity to recruit a Supporter Engagement Officer in order to play a crucial role in fostering lasting relationships with the charity supporters across Dorset.

You will provide exceptional service to donors, volunteers, and community fundraisers, ensuring that their engagement with the charity is meaningful and rewarding. You will be at the heart of the charity fundraising efforts.

As a Supporter Engagement Officer you will:

• Act as the primary point of contact for charity within the Dorset community, promoting the charity and maximising income opportunities.
• Provide top-quality stewardship for supporters, ensuring they feel appreciated and valued.
• Identify and pursue new opportunities for income growth in line with the charity’s strategy.
• Manage and coordinate collection boxes across Dorset, working closely with fundraising officers and finance teams.
• Collaborate with local community groups to support and promote fundraising activities.
• Develop and deliver engagement activities, including newsletters, events, and personal acknowledgements, to thank, update, and inspire supporters.
• Lead and manage a team of volunteers across Dorset, recruiting, training, and providing ongoing support.
• Work alongside volunteers to engage with and expand local fundraising initiatives.
• Deliver compelling talks about the charity to different audiences, adapting your approach to ensure maximum engagement.

To be successful, you must have experience:

• Strong interpersonal and communication skills, both written and verbal.
• Experience in customer service, supporter care, or fundraising.
• Excellent organisational and time-management abilities.
• Attention to detail and the ability to handle sensitive information with confidentiality.
• Proficiency in Microsoft Office and CRM/database systems.

Desirable

• Previous experience in the charity sector.
• Knowledge of fundraising principles and best practices.
• Experience using supporter engagement platforms or email marketing tools.

Salary: £30,000 - £32,000 per annum

Contract type:Full-time, permanent

Location- Dorset, remote work

Closing date: On rolling basis

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

This role is a new post within our Fundraising and Communications team and an exciting opportunity to shape a growing area of our work. The successful candidate will have some experience of working on a range of events, ideally challenge and sports fundraising, including tasks such as participant recruitment, tracking income, contributing to supporter journeys and assisting with event day activities.

Doctors of the World UK (DoTW) is part of the global Médecins du Monde (MdM) network, which delivers over 400 projects in more than 70 countries, 6,000 volunteers and 5,000 employees. We deliver both emergency and planned medical support, staying to support people in need of healthcare for the long term. We advocate directly for the rights of everyone to access healthcare, no matter who they are or where they are from.

In the UK, we deliver our own domestic programme supporting people excluded from healthcare in the UK, including people seeking asylum and those who are homeless. Across our network we have projects ongoing in countries ranging from emergency responses in Gaza and Ukraine through to development work in Sierra Leone and Myanmar.

This role plays a part in our fundraising and communications team helping us to meet our fundraising targets and drive growth in both our responsive and strategic communications.

Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.

Benefits

28 days annual leave plus bank holidays

Additional leave days, on top of the 28 days per calendar year:

o Birthday leave

o Religious leave

o 2 days for volunteering

o 1 day for moving house/relocating

- Pension

- Cycle to work scheme

- Flexible working: operating on a 35hr working week

- Registered as a London living wage employer

- Eye tests and subsidised glasses/contact lens

- Blue light card

- Breastfeeding arrangements

Application deadline Sunday 25th May 2300hrs.

Interviews week commencing Monday 9th June

Applications should include CV and cover letter (mandatory).

Location:  Hybrid working between the Aldgate, London office and home.

Are you passionate about developing personalised supporter journeys and stewardship plans? Do you have experience in delivering these across multiple channels specifically digital?  We’ve invested in our technical capabilities and how we communicate with our digital donors to improve engagement and lifetime value and we’re looking for an exceptional Individual Giving Manager to develop and maximise our retention strategy and activities.  

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will develop retention strategies and deliver plans across regular giving, lottery and cash supporters including developing and launching a mid-value programme. You will also manage the online shop. Using digital channels along with direct mail, SMS and telemarketing you will improve supporter loyalty and lifetime value.  You will also manage one direct report, the Individual Giving Officer.

You will bring digital expertise and show how you work within a test and learn environment.  You will demonstrate a supporter-led and evidence approach that is based on insight.  You’ll be creative and curious, looking internally and external for inspiration and ideas. You’ll also be responsible for budget management and play a pivotal role in delivering ambitious targets in the Supporter Giving + Legacies team.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

About us:

Greenhouse Sports is on a mission to transform the lives of young people from disadvantaged communities through the power of sport and mentoring. We’re looking for a ​Head of People who is as passionate as we are about creating opportunities for young people to succeed. If you believe in the power of sport for development, this could be your chance to make a real impact.

About the Role:

As Head of People, you will lead the strategic direction and operational delivery of our People function, championing and developing a culture where our coaches and support teams can thrive. This is a pivotal senior role, offering the opportunity to shape our people strategy, drive organisational development, and position Greenhouse Sports as an employer of choice. You’ll work in close partnership with the Senior Leadership Team to foster an inclusive, values-driven environment that enables every staff member to do their best work – all in service of our mission to help every child have a fair chance to succeed.

This role is ideal for a senior HR professional who is ready to partner with senior leadership, confidently make tough decisions, and handle challenging situations with empathy and discretion. You’ll build strong relationships across all levels, stay self-motivated, and keep a sharp eye on both the details and the bigger picture. This could be your first senior role if you have already demonstrated calm, capable leadership and are ready to step up, especially if you’ve taken responsibility for a broad range of People solutions in previous roles.

Key Responsibilities:

• Lead the People function with strategic and operational oversight of all HR activities, aligning with organisational goals and values.
• Collaborate with senior leadership on staff development plans and lead and measure staff engagement and support broader cultural development efforts.
• Partner with managers across the organisation to develop their skills and ensure consistency in approach.
• Manage employee relations issues, ensuring fair and legally compliant outcomes, with varying levels of complexity.
• Lead and continuously improve recruitment practices, driving forward our Diversity, Equity and Inclusion strategy, embedding it into all areas of people practice.
• Maintain responsibility for safeguarding compliance within HR policies and practices and act as Deputy Safeguarding Lead.
• Lead and continuously improve HR systems, policies, and procedures.
• Manage and support the development of the HR Officer.

Who We’re Looking For:

• CIPD Level 7 qualified, or demonstrable equivalent experience including experience in a senior HR role.
• Passionate about improving the lives of young people through sport, and inclusivity in the workplace
• Strong leadership and influencing skills. Self-motivated, discreet and able to deal with confidential information professionally.
• In-depth knowledge of employment law and best practice HR across the employee lifecycle
• Exceptional communication and interpersonal skills, with a proactive and collaborative approach
• A forward-thinking, values-led leader who is excited by the opportunity to develop

Why Join Us?

At Greenhouse Sports, we’re more than just a charity. We’re a close-knit team driven by a shared goal: to make a positive impact on the lives of young people. We offer a flexible, supportive work environment, with fantastic benefits like a personal wellbeing budget, health insurance, and a generous holiday allowance. Plus, we’re proud to have been named one of The Sunday Times’ Best Places to Work 2024.

Join us and be part of a team that’s making a real difference.

Interested?
If you would like to apply, please submit your CV and cover letter. Please highlight your skills, experience, and passion for supporting people and aligning with our mission.​

Application Deadline: Friday 23rd May at 23:59hrs. We will be reviewing applications on a rolling basis, so we encourage you to apply at the earliest opportunity. ​

Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.

BACKGROUND

This is an exciting opportunity to join the legal aid casework team at Asylum Aid. You will be responsible for coordinating and delivering the billing of our legal aid work (including controlled work, certificated work and inter partes bills), which is vital to ensure the financial sustainability of our work. Asylum Aid holds legal aid contracts in the immigration & asylum and public law categories.

For thirty-five years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum. We have built an expert service, delivering vital and life-saving services in some of the most complex legal cases, with a particular speciality working with unaccompanied children, survivors of trafficking, torture or other forms of human cruelty, and stateless people. Our vision is that all those in need of protection from persecution and other forms of human cruelty in the UK can obtain it, and are treated fairly and with dignity.

Since August 2020, Asylum Aid has been part of the Helen Bamber Foundation Group. Asylum Aid operates as an independent charity, led by its own Executive Director within the group structure, and is ambitious about growing its impact and reach in the future to ensure protection from persecution for those who need it. 

ABOUT THE ROLE

This role would suit a person with strong attention to detail and excellent organisational skills and numeracy. The ideal candidate will have already embarked on or be looking to develop a career providing excellent legal aid billing support and coordination essential to the financial sustainability of legal aid practice, whether within the charity sector or private practice. You will have a strong commitment to the values of Asylum Aid and an understanding of the importance of sound legal aid billing practices to our continued ability to provide our expert service to our clients. Prior experience is not essential as full training will be given and peer support is available.

The focus of the role of billing coordinator is to ensure the efficient and robust delivery of costing and billing of legal aid files conducted under Legal Aid Agency (LAA) contract (Legal Help / Controlled Legal Representation and certificated work) as well as liaising with external costs lawyers to oversee the preparation of Inter Partes bills and negotiations with the paying party where we have obtained an order for our costs in judicial review proceedings.  This includes reconciliation of Legal Aid Agency payments received and made, and to provide essential coordination within the organisation to support lawyers in ensuring files are billed promptly and accurately, and costs are maximized. The billing coordinator will work with the Director of Legal Casework to develop and maintain an effective tracking system to ensure timely progression from case closure to billing.

This role will work closely with the Legal Team of Asylum Aid and the Finance team of the Helen Bamber Foundation Group. You will also have access to the London Legal Support Trust Centres of Excellence legal aid billing peer support group and peer-to-peer support.

As this is a new role, there will be clear targets set as to the additional legal aid income brought in as a result of the extra capacity it will bring and a review will be undertaken after 12 months as to whether it is having the desired impact on our legal aid income.

Equal Opportunities

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.

We genuinely welcome and encourage applications from candidates from range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma who are under-represented in our organisation.

We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the refugee and migration sectors. We value experience gained overseas as well as in the UK and you will receive full training to enable you to transfer your knowledge and skills to the UK context.

How to apply 

Please note that the successful candidate will be offered the job subject to suitable references and a basic DBS check.

If appointed you will be required to give your consent to Asylum Aid to receive regular updates on your criminal records status throughout your employment. 

The first stage is to complete on our online application form on our website by 9.00am on 12 May 2025

The website form will ask you to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your

relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2. Upload your current CV

3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

Selection Process

We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 19 May 2025, followed by shortlisted candidates attending in-person interview week commencing 26 May 2025. We will also ask you to complete a short written task ahead of/on the day.

At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.

We regret that we can only respond to applicants who make it to the interview stage.

We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us though phone or email.

Experts by Experience Support

We are also proud to be a member of the Experts by Experience Employment Network , which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources at  which may help in preparing your job application. .

Please complete this form request support and they will confirm if they can match you with a mentor to support your application

Purpose:

To support the effective management of Ella’s office, community hub and homes, ensuring they remain safe, well-maintained, and fully operational. The Facilities Assistant will act as a key point of contact for contractors and suppliers, assist with general upkeep of the facilities, and contribute to a safe and welcoming environment for staff and service users.

Main responsibilities:

Office and community hub support

• Ensure Ella’s office and community hub is well-maintained, clean, and organised for staff and service user use.

• Manage office supplies, ensuring sufficient stock levels of stationery, cleaning products, tea/coffee/milk, and other essentials.

• Collect the post regularly from Ella’s post address and ensure the post is delivered to the correct people. 

• Conduct basic maintenance tasks (e.g., replacing light bulbs, tidying storage areas) and liaise with contractors for more significant repairs or upgrades.

• Perform regular health and safety checks, reporting any issues to the Operations Manager.

Home visits and contractor management

• Obtain quotes for externally commissioned maintenance and facilities related contracts, ad hoc repairs, and redecoration of the building.

• Oversee and maintain the safehouse repairs log, ensuring accurate and timely updates are provided to caseworkers.

• Travel to Ella’s safe homes as required to meet contractors, suppliers, or delivery personnel.

• Oversee on-site work, ensuring contractors adhere to safety protocols and complete work to the agreed standard.

• Provide access to properties for repairs, maintenance, and inspections, and communicate progress to the Operations Manager. 

• Conduct basic checks within the homes, reporting any maintenance or safety concerns.

• Oversee and maintain the safehouse repairs log, ensuring accurate and timely updates are provided to caseworkers.

Health and Safety

• Ensure compliance with health and safety standards across all facilities, reporting hazards or risks to the Operations manager.

• Regularly inspect fire safety equipment (e.g., fire extinguishers, alarms) and assist with evacuation drills when necessary.

• Support the implementation of policies related to safe working environments.

General administration

• Maintain accurate records of contractor visits, maintenance schedules, and stock inventories.

• Assist the Operations Manager in keeping documentation up-to-date, including compliance certificates and maintenance logs.

• Communicate effectively with the team regarding any ongoing facilities work that may impact operations.

Person Specification:

Essential:

• Excellent organisational and time management skills.

• Ability to manage multiple tasks effectively and work independently.

• Strong communication skills, both written and verbal.

• Basic understanding of health and safety requirements.

• Comfortable liaising with contractors and overseeing on-site work.

• Willingness to travel locally between Ella’s office and safe homes.

• A proactive and practical approach to problem-solving.

Desirable:

• Experience in facilities or property management.

• Familiarity with trauma-informed environments or working in the charity sector.

• Basic maintenance skills (e.g., DIY tasks).

More about Ella’s 

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:

• We run five safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants. 

Senior Organic Social Media Manager
£57,000 per annum
Permanent
Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Senior Organic Social Media Manager. The Senior Organic Social Media Manager will play a leading role in UNICEF UK’s Organic Social team. You will support the Head of Organic Social Media to deliver an engaging social media strategy with our audience across our channels, supervising two and supporting the Head of Organic Social Media. 

You will be responsible for ensuring the content on our channels supports UNICEF UK’s strategic priorities and upholds our brand values and inclusive storytelling principles. You will have a keen editorial eye across copy and content, collaborating with team members and key stakeholders to deliver best practice social media content.

This is a versatile role which requires significant experience and knowledge of audience insights and behaviour and the ability to apply this insight and evidence in an external and internal context to inform decision making. You will have significant experience of working in organic social media and communications for a complex global organisation with significant experience in risk management and mitigation in the social space. You will collaborate with colleagues across the organisation, at times this will include our Global Head Quarters. You will work collaboratively with the Head of Organic Social Media during times of crisis communications, including social listening.

This role will require some out-of-hours and weekend work for large-scale events, and you will join the team as a representative of the out-of-hours on call rota. 

Act now and visit our website via the link, to apply online.  

Closing date: 8am, Tuesday 6 May 2025.
First Round Interview date: Wednesday 21 / Thursday 22 May 2025.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world 

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)