Office Manager Jobs

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time

Bliss is the UK’s leading neonatal charity: our vision is that every baby born premature or sick has the best chance of survival and quality of life. We are looking for Healthcare Engagement Officer to join our enthusiastic and passionate team.

Role Details

Bliss is the leading UK charity for babies born premature or sick, existing to give every baby who needs neonatal care the best chance of survival and quality of life. We do this by supporting families, campaigning for change, supporting professionals, and enabling life-changing research

We have a long and proud tradition of working with and supporting healthcare teams on neonatal units and across the neonatal community to work in partnership with parents and carers in the delivery of their baby’s care. We do this because evidence shows working in partnership improves babies’ outcomes.

The Healthcare Engagement Officer will coordinate Bliss’ work with healthcare professionals across the multi-disciplinary neonatal team to promote partnership with parents and carers.

For this period of 9 months, to cover maternity leave, the role will focus on:

• Ongoing communication with healthcare professionals
• Supporting Bliss’ relationships with key groups of nurses, doctors, allied health professionals, psychologists, health managers and others
• Overseeing Bliss' presence at external events including opportunities to present to or network with the wider neonatal community
• Overseeing the development and delivery of an online learning event for healthcare professionals

The role will also support ongoing work such as maintaining the relevant parts of the Bliss website, contributing to service development and cross-team projects.

The ideal candidate will be able to demonstrate the following skills and experience:

• Excellent interpersonal skills, with experience of communicating with a range of external stakeholders (including healthcare professionals) using a high level of professionalism.
• Excellent written and verbal communication skills, including to represent Bliss with important external stakeholders.
• Demonstrable time management and organisational skills, and ability to coordinate several tasks at the same time and prioritise effectively across a busy workload.
• Ability to work independently but also to work cooperatively and collaboratively as part of a team, including with colleagues working remotely.

For more details please view the job description and person specification attached to this advert.

About us

Bliss is the UK charity for babies born premature or sick. Our vision is that every baby born premature or sick in the UK has the best chance of survival and quality of life.

We champion the rights of every baby born premature or sick to receive the best care. We achieve this by empowering families, influencing policy and practice, and enabling life changing research.

For more information about Bliss, visit our website 

Accessibility Statement

Bliss is committed to recruiting employees who reflect the diverse community we serve.

We know that in order to recruit the most talented people, we need to access a wide pool of talent, and this means being as inclusive as possible in how we recruit, support and retain our staff.

If you need any adjustments to enable you to access this job information, or the application process, please let us know.

Bliss is a London Living Wage employer, and is signed up to the Show the Salary pledge.

How to Apply

Interested applicants are requested to submit the following documents

• Your CV (please ensure this does not include your age, gender or any other personal characteristics)
• Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long

This information is used when shortlisting candidates for interview.

Recruitment Timeline 

• The deadline for applications is 9am on 16th September
• First round interviews will be held virtually on w/c 16 September
• Second round interviews will be in person at our London Bridge offices shortly after

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

About the role:

Single Homeless Project's in house psychotherapy has secured further funding to provide psychotherapy/counselling and psycho-educational groups for young people (16-25 years old) who are using SHP's accommodation and support provision. The post provides a psychologically informed service to young people and the care teams who support them. 

We are currently looking to recruit a young person's psychotherapist for 6 months maternity cover, who will work as part of a multi-disciplinary team offering in person interventions which are preventions focused rather than crisis management. This will include both individual psychotherapy and psychoeducation group work, which will be co-produced, informative and enlightening on bio-social-physiological responses to trauma; for example abusive relationships, racism and poverty. 

It is highly likely this contract will be extended to 12 months after internal funding decisions have been made, this cannot be confirmed at this time but will be discussed further in interview with any shortlisted candidates. Please contact the recruitment team if you have any enquiries regarding this.

About you:

• Minimum one year's experience of providing psychotherapy/counselling young people.
• Experience of facilitating groups and understanding group dynamics.
• Understanding and experience of the difficulties faced by young people and especially of young people who have been in care.
• Ability to develop relationships with young people who can be sceptical of of interacting with professionals, and engaging in psychological support.
• Understanding and some experience of client co-production.
• Strong and clear interpersonal skills and the ability to communicate clearly both verbally and in writing.
• High level of personal organisation, with the ability to plan and prioritise your work.
• Understanding and experience of anti-discriminatory practice.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 8th September at midnight

Interview date: Thursday 19th September at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Age UK Westminster (AUKW) is the leading charity for older people in the City of Westminster supporting the over 50s in aspects of later life including, loneliness, isolation or poverty, by delivering vital advice, befriending, group activities, digital inclusion and practical services to thousands of older people.

Join our senior management team at Age UK Westminster as the Head of Services. We seek a dynamic and innovative leader to further our progress in supporting older people.

The ideal candidate will have a proven track record in strategic planning and service development, as well as fostering partnerships with local stakeholders, including statutory bodies.

Essential qualifications include strong staff management and project development experience, knowledge of older people’s services, adeptness in external liaison and quality assurance, and excellent communication skills.

If you are passionate about making a difference and have the experience we need, we would love to hear from you.

Overview of the role – Programmes Administrator:

LST is seeking a detailed-orientated and highly organised professional with a real willingness to support people for the role of Programmes Administrator

This is a crucial role where the postholder will join a small and friendly Registry team supporting Faculty and students across the organisation.

The responsibilities of the post-holder are designed and divided into two main areas: Registry activities and Programmes activities. The post-holder will provide efficient and effective delivery to the Theology and Worship Programmes and Theology and Counselling Programme, while continuing to assist with Registry Office functions.

Key Tasks:

The following key tasks are indicative of the role, rather than exhaustive, and tasks may be amended in response to changing requirements or in line with the skills and experience of the post-holder:

• Supporting the Music Programme Leader with music events, concerts and recitals
• Supporting the Counselling Programme Leader with the organisation of residential weekends and exams
• Managing the Attendance Register
• Registry tasks including marking administration, Assessment Board preparation and programme options/module feedback/projects
• Using the Student Information System eg data-inputting
• Using the Virtual Learning Environment eg enrolling students and registering updates

Person specification:

The successful candidate will be naturally detail-orientated, highly organised and efficient.  As the postholder will be joining a small and friendly team, a natural warmth and willingness to be a good team-player is important.  This is a professional support service role so an understanding of customer service and a real willingness to help people is essential.

London School of Theology is a Christian college and as such it is a requirement of the Person Specification that the postholder must be in sympathy with the Christian ethos, aims and objectives of the School.

 All successful candidates should have the right to work in the UK.

 Benefits and salary:

• Salary £22,000 - £24,500 per annum depending on experience
• Some hybrid working considered (4 days per week to be spent at our site in Northwood, Middlesex)
• Generous holiday allowance and additional leave given between Christmas and the New Year
• Life assurance
• Free on-site parking
• Discounted lunches

Application Instructions

Candidates should send a covering letter explaining why the role is of interest, and how the requirements of the person specification are met, and a CV to the HR Manager.

Closing date for receipt of applications: Noon, Tuesday 3rd September 2024

Candidates are encouraged to submit their applications as soon as possible as these will be assessed upon receipt and interviews will take place on a rolling basis. Initial interviews may take place by a video call during late July/early August with second stage interviews taking place at our site in Northwood, Middlesex.

It is intended that the postholder will take up the post as soon as possible and we therefore reserve the right to close the application date earlier than stated above.

We are looking for two additional people to join our existing Universal Credit Support - Help to Claim team.

The team provides an effective and efficient support service for first time Universal Credit claimants including those subject to managed migration. The service includes the provision of advice, information and digital support via telephone and digital channels, aimed at helping claimants through to the first payment of Universal Credit.

You will need to be proficient in IT with effective communication skills. Knowledge and experience of welfare benefits advice is desirable but not essential, as training will be given.

The role will be a mix of home and office working.

Rainforest Foundation UK (RFUK) is a value-based organisation that strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. We are looking for a committed and dynamic Head of Programmes to join our growing team working at the forefront of the fight against climate change and social injustice. As Head of Programmes, you will shape an exciting new phase of programming for the organisation, capitalising on growing opportunities to extend our reach and impact in climate-critical forests. As RFUK is undergoing a period of organisational change, which may result in changes to certain functions and roles, the position is being offered on an initial one-year contract but with the possibility for the role – as currently designed or in a new format – to become permanent.
 

Key duties include:

• Overall responsibility for the RFUK’s programme portfolio, ensuring sound management and administration of projects in accordance with our procedures and those of funders.
• Leadership in the development and execution of the RFUK’s programme strategy, providing guidance and direction to the team, ensuring that all our work aligns with our values and contributes to our organisational goals.
• Leading our approach to local partner organisations and ensuring that they are equipped to comply with our policies and procedures.
• Build and cultivate trusted relationships and networks with partners and other stakeholders.
• As a key member of the Senior Management Team, play a key role in the design and implementation of organisational strategies and policies.

Person specifications

The Head of Programmes will have proven track record in programme management, extensive experience working in international development and excellent knowledge of environmental issues and human rights. Proven leadership and line management experience, as well as strategy design and implementation, stakeholder management and external representation are key elements of the role. Fluency in English and French is required, and knowledge of Spanish highly desirable.

Key benefits

• 30 days paid holiday, in addition to Bank Holidays
• Hybrid working
• 4 weeks of work from anywhere in the world
• Budget allowance for travel to the office (capped at £700 a year in 2024)
• IT home office budget
• Learning and development allowance
• Employee Assistance Programme 
• Workplace pension after three months in the role (4% employer contribution regardless of employee contribution).

We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants should specifically explain their suitability for the role in their cover letter

Job Title: 2 x Citadel Co-ordinator posts in London

Hours: 35 per week (full time)

Location: Home working with regular travel across the local area - office space available to use in Vauxhall.

Contract: Fixed term (until February 31st 2026)

Salary: £ 37,840 (London)

**CORNWALL POSITION IS NOW FILLED AND THIS IS LONDON ONLY**

*Please submit applications as soon as possible - we will be interviewing candidates on a rolling basis and reserve the right to close the application window early following the recruitment of the successful candidate*

About us

Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Out initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.

About you

We are looking for outgoing, confident and skilled communicators who are well versed in public speaking, building relationships and influencing people. You will feel confident to speak to anyone and will proactively seek out opportunities to build partnerships and promote the projects. You will be a self-motivated, committed person with experience of working in the homelessness, housing or voluntary and community sectors.

About the role

We are seeking to hire driven and proactive Citadel co-ordinators to work in South East London (Southwark, Lambeth, Greenwich, Lewisham, Bexley and Bromley) to recruit, train, support and supervise committed volunteers who will directly support people experiencing homelessness locally. Please indicate clearly which location you are applying for. 

About Citadel

Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.

Benefits:

• 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
• Openness to flexible ways of working
• Employee Assistance Programme
• Home office set-up
• Cycle to Work Scheme

Head of Financial Accounting and Systems Improvements

Location: Homebased/hybrid, within commutable distance of Central Office, London.
Contract Type: Permanent/ Full time
Salary: £65,000 per annum
Hours: 37.5
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance.

Are you ready to take your finance career to the next level? Do you thrive on driving change and ensuring financial excellence in an organisation? If so, we have an exciting opportunity for you!

About the Role:

As the Head of Financial Accounting and Systems Improvements, you will play a pivotal role in revolutionising how our finance department operates. You will ensure that all key financial documents are created in a timely way, providing the organisation with strong and robust financial procedures and information. Your leadership will empower the finance team and the wider organisation to embrace new systems and innovative ways of working.

Key responsibilities include:

Sage Intacct Champion: Lead and support the rollout of Sage Intacct across the organisation, fostering a culture of "self-serve" budgeting and empowering budget holders.

Process Improvement: Continuously review and enhance finance processes for efficiency, documenting the department's methods through a comprehensive Statement of Operating Practice.

Dashboard Implementation: Introduce and manage the use of dashboards, providing real-time insights across the organisation.

Team Leadership: You'll manage and mentor the Finance Officer and Finance Assistant, ensuring their professional development aligns with the department’s Key Performance Indicators. Your leadership will set the standard for excellence and growth.

Collaboration: You'll work closely with key stakeholders, including the Head of Commercial Accounting, Strategic Business Partnering, and the Director of Finance & ICT, to ensure budget holders have timely, accurate financial information. Your goal? Deliver a 5-star service to the organization!

Why Join Us?

This is more than just a finance role—it's an opportunity to be at the forefront of financial transformation. If you're a dynamic leader with a passion for process improvement and systems innovation, we want to hear from you!

What Pact Offer:

Pact offers a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave plus more. You will have the chance to attend internal training events to further develop yourself as an effective support worker and undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

If you feel you meet the requirements of this post, please complete an application form by clicking the 'apply now' button.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Disclosure and Barring Service check.

If you have lived overseas for over 12 months (in the past 10 years while aged 18 or over), you will need to supply a certificate of good conduct from the Police Force of the country of residence.

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.

Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.

As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity.

You may have experience in the following: of Financial Accounting, Financial Systems Improvement Manager, Head of Finance Systems, Financial Operations Director, Director of Accounting and Systems, Chief Accounting Officer, Financial Systems Optimization Lead, Financial Process Improvement Manager, Director of Financial Reporting and Systems, and Head of Accounting Transformation.

REF-216344

You’ve got good administration experience and you’re a good team player with a flexible approach. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as an Administrator.

As an Administrator your role will include:

• Dealing promptly with the issuing and payment of invoices.
• Liaising with all Head Office departments, particularly Finance, as required to ensure the payment of invoices.
• Obtaining quotations from suppliers and making purchases based on a value for money structure.
• Answering and responding to all initial enquiries from outside agencies or prospective service users.
• Providing telephone reception and maintaining and updating all service information resources.
• Co-ordinating the taking and passing on of internal and external messages and assisting in the preparation of written reports, having due regard for confidentiality.
• Providing typing and word processing support for the staff team as necessary and taking and distributing minutes of meetings as required.
• Attending staff meetings, staff support groups and service meetings.

Experience working in an administrative or secretarial role is essential.  You’ll need to be proactive and adaptable, with excellent communication, administration, finance and minute taking skills.

In return for your skills and enthusiasm, this role comes with some great benefits and excellent training and development opportunities.

This is a permanent, part-time role requiring the post-holder to work 18.75 hours per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

This role is part of the Wiltshire Domestic Abuse Team, which provides support to people and their families who have been impacted by domestic abuse.

Working closely with the wider Wiltshire Team your key responsibilities will be: 

• To co-ordinate the delivery of group work programmes. 
• To facilitate and deliver group work programmes. 
• Assess participants’ suitability for programmes. 
• To monitor waiting lists, with a focus on risk management and safeguarding. 
• To support group facilitators to deliver programmes. 
• To lead on the development of new programmes . 
• To review current programmes and continue development as required.

Key responsibilities:  

• Act as the main point of contact regarding group-work provision.
• To ensure groups are monitored with consideration of outcomes, and support the Team Manager to pull data as requested. 
• To deliver group-work programmes both virtually and face-to-face. 
• To promptly assess all group referrals and manage waiting lists. 
• To undertake risk assessments and agree risk management / safety plans where required. 
• To provide support to group facilitators and feedback to their line managers where required. 
• Stay abreast of developments in best practice, legislative and other changes, and integrate them into day-to-day work and the development of strategies and plans. 
• To chair regular facilitator meetings, ensuring that minutes are taken and disseminated and that there is regular attendance by the workers. 
• To identify areas of training need and co-ordinate in-house training for the staff or signpost to appropriate providers.
• To make recommendations to Team Manager about the best use of resources. 
• Coordinate resources and activities to serve the needs of service users to ensure a seamless, co-ordinated response. 
• To analyse data generated and evaluate groups, producing verbal/written reports as required. 
• To support the on going develop of programmes offered.
• To work closely with other teams to ensure the best possible outcome for clients. 
• To prioritise client need by risk, vulnerability and safeguarding. 
• To ensure that accurate and appropriate notes are recorded after each group work session and any other contact with clients.
• To work with due regard to diversity, ensuring groups are inclusive and accessible. 
• Plan group delivery rotas. 
• To work closely with the Volunteer Coordinator to ensure volunteers are in place to run groups. This will include feeding back to the Volunteer Coordinator on the volunteers progress to inform line management.
• To provide line management to sessional group workers. 
• To support peoples continuing professional development. 
• Alongside the Team Manager, ensure the service meets regulatory and best practice requirements. 

General 

• Remain up to date and concordant with organisational procedures, policies and professional code of conduct, upholding standards of best practice. 
• Attend and contribute to team meetings. 
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness where required. 
• Undertake agreed training and keep updated on changes in legislation, policy, and best practice. 
• To support additional duties at your team managers discretion.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

The Organisation

The Refugee Council is one of the leading organisations in the UK working with asylum seekers and refugees. We provide advice and assistance across a wide range of issues. These include helping asylum seekers through the asylum system, accessing housing, welfare, benefits, health, education and employment. Our teams work with relevant agencies such as the Home Office, Local Authorities, Hosing providers, UKBA, Health and Mental Health providers, and Legal Service Providers. You can find out more about the work we do, our strategy, our values on our website.

The Refugee Council has agreed to work in partnership with Migration Yorkshire and Doncaster and Rotherham Local Authorities to deliver the wraparound support for refugees on the Homes for Ukraine programme. The model of support is as follows:

• Integration support for new arrivals
• Coordinating multiagency weekly drop-ins
• Ongoing support for complex case clients beyond 12 months
• Intensive support with securing permanent housing (including property searches, joint viewings, tenancy support)
• Reporting critical incidents and intensive support for affected families – DV, safeguarding, self-harm, hate crime.
• Group briefings and community development activities
• Support with applications for visa extensions
• Promoting volunteering and referrals into employment support services

The post holder will be working from the Sheffield office covering Doncaster and Rotherham and will report to the South Yorkshire Resettlement Homes for Ukraine Coordinator.

Main Duties and Responsibilities

1. To assist resettled refugees to develop and access social, cultural, recreational and other local community activities and opportunities.
2. To develop and coordinate initiatives that promote links between resettled refugees and the wider community (e.g. English conversation clubs, women’s groups)
3. To organise and facilitate group briefing activities that promote the integration needs of Homes for Ukraine clients (Briefing topics may include: debt, utilities, cost of living, UK education system, health services, visa extensions)
4. To enable newly arrived refugees to identify their needs and aspirations and collaborate with the resettlement workers to play an active role in helping to fulfilling them.

For more information on the role, please view the job description on our website. 

To apply, please complete the application form on our website via the apply button.

Closing date: 27 August 2024

Interview date: TBC

Position: Project Officer

Reporting to: Senior Project Manager

Location: Sidcup, Greater London, and hybrid working of 2 days in the office and 3 days remote

Contract Type: Permanent and full-time

Starting Salary: £27,000 – £29,000 gross per annum (based on experience) plus benefits

Purpose

The Project Officer will be responsible for supporting the effective implementation of project delivery activities across our portfolio, predominantly in Africa, Central Asia and the Middle East. 

The post holder will support projects, ensuring delivery meets quality expectations (internal and client), delivers to scope of project, within budgeted resources and in line with project timelines. The post holder will work closely with project managers, delivery partners, consultants and internal technical experts to ensure projects maximise their positive impact.

The Project Officer will also support the Senior Project Manager and Director of Project Delivery to disseminate good management practice across the organisation, and advise on delivery approaches.

Main Responsibilities

The responsibilities of the Programme Officer include the following:

Project Support

· Provide support to Project Managers in the delivery of projects, ensuring projects are delivered on time, within budget and scope and comply with client contract.

· Take on Project Management of assigned select projects within a determined budget/complexity threshold.

· Set-up and monitor project workplans, including change requests ensuring that approvals are formally recorded.

· Manage day-to-day relationships with delivery partners and internal team(s) and build solid understanding of delivery needs and timelines across projects.

· Monitor and support timely client and consultant billing and invoices attached to delivery.

· Support onboarding of consultants for new projects, including due diligence checks and contract preparation based on set templates.

· Ensure project management software and tools are accurate and kept up to date for allocated projects.

· Provide timely responses to client queries and alert Project Managers of any potential risks

· Lead duty of care and travel planning for staff and consultants, working alongside administrative officers

· Liaise closely with technical colleagues and Project Managers on project support needs.

Project Financial Management

· Monitor project budget performance, capturing variances & liaising with the Finance Team.

· Monitor consultants’ expenses/fees against contracts and client invoices against contracts.

· Make recommendations to ensure financial outcomes are met with respect to time, quality and cost, and provide early warning of project overspend

· Prepare internal project update reporting including finances and resourcing using required management tools. 

Organisational Support and Business Development

· Provide support in strengthening policies, procedures, and management tools for Development Pathways 

· Coordinate with wider project team to ensure technical capacity is well planned across Development Pathways’ portfolio of projects 

· Signpost colleagues to relevant project management tools and processes, when required 

· Support project closure processes as required, capturing and sharing lessons internally. 

· Provide ad hoc input to evolving organisational requirements as directed by the Director of Project Delivery. 

· Assist with identification and monitor business opportunities in donor markets, as requested

· Update SharePoint and ensure project data sheets are developed and up to date to facilitate BD tenders

· Collate and share project information to support the Business Development and Communications departments.

Reporting Lines

This post will report to the Senior Project Manager

Skills, Knowledge and Behaviours

The Project Officer will require the following combination of applied skills, knowledge, and behaviours to successfully contribute to team goals:

· An undergraduate degree in an appropriate subject 

· Around 1-2 years’ experience working within international development,  research and/or the consultancy sector.

· Understanding of project implementation requirements and specifications

· Ability to plan and coordinate project implementation activities including reporting, finance, project management and develop and implement administrative systems in a complex environment

· Ability to build and maintain strong working relationships with a broad range of stakeholders

· Demonstrated capacity to coordinate quality documentation that conveys ideas and concepts in a clear, logical and accessible manner.

· Well-developed interpersonal communication skills demonstrated by successful liaison and rapport building with consultants and stakeholders consulting 

· Ability to understand and effectively utilise financial information.

· Ability to prioritise, plan and organise workflow to tight timeframes, handle multiple tasks and be flexible with changing priorities.

· Proven ability to resolve problems, anticipate barriers and create practical solutions

· High IT proficiency (Microsoft Office (Word, Excel), SharePoint, etc.)

· Demonstrated attention to detail ensuring quality standards are maintained

· Ability to travel internationally when required

· Proficiency in additional languages, would be advantageous but is not required

· Commitment to values of international development, social justice and equality.

Terms of Employment and Benefits

Recruitment will be at the junior level and is a permanent and full-time post. Along with basic salary, the successful candidate would receive an attractive package of the following:

· Fulfilling work - working to make a difference to some of the world’s most under-served communities.

· Flexible working – Development Pathways offers employees flexible work hours and remote work options.

· Generous time off – recharge with 30-holiday entitlement plus public/bank holidays.

· Excellent health and well-being provision – access to the company private health care scheme (after the satisfactory completion of the probationary period), pension scheme and Employee Assistance Programme.

· Group Life Insurance

· Commitment to professional development opportunities – we encourage our staff to participate in professional learning and development.

· Provision of a company laptop

· Yearly working at home allowance

· Monthly travel allowance if attends the office two days per week

· Reward Scheme for involvement in winning bid work

· Lunch provided when in the office.

How to apply

We invite interested candidates to please apply for the post by including all of the following:

1. A cover letter explaining why you are applying for this position, and how you would meet the selection criteria for the post of Project Officer
2. A detailed CV (curriculum vitae) specifying your qualifications, education, and relevant work experience
3. All applicants will be required to specify if they have the right to work and live in the UK.

Closing date for this post will be the close of business on the 30th August 2024.

Applications should be submitted by email.

Applicants must confirm if they have the right to live and work in the UK.

Applications will be reviewed on a rolling basis and we retain the right to close this role without notice.

Due to the high number of applications expected, unfortunately only short-listed candidates will be contacted.

Applicants, please note the Privacy Notice on our website.

Development Pathways is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications and abilities.  without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, family or parental status, or disability status.

Place of work: We welcome applications from candidates based anywhere in England & Wales. Travel to our London office will be required every 4-6 weeks for which travel expenses will be reimbursed in line with our expense policy.

Salary: £48,000 pro rata annum (£28,800 for 0.6FTE) (plus London Weighting of £2,271 pro rata if applicable)

Working hours: Part-time 22.5 hours per week (can be over three days, or split over five; other flexible working patterns considered including flexibility during school holidays for the right candidate)

Application deadline: 15th August 2024

Interviews: 2nd October 2024

About the opportunity

The Head of School Marketing will lead and deliver comprehensive, cross-organisational marketing initiatives that result in an increase in the number of schools partnering with Action Tutoring. This role will define, deliver and adapt marketing strategies that effectively communicate the charity's value proposition to schools, leading to increased interest and sales. The role will oversee all marketing activities to schools; lead and support school market research and analysis; utilise analytics to measure campaign effectiveness and will be accountable for both school marketing and the initial stages of the school sales funnel (converting qualified leads into booked sales calls with our programme department).

Key responsibilities 
 

• Strategic direction - set, adjust and operationalise a comprehensive cross-organisational school marketing strategy. 
• Lead qualification - develop and implement effective lead qualification processes to ensure that generated leads are nurtured and converted into opportunities that move down the funnel.
• Conversion strategies create and execute strategies that not only attract leads, but enhance conversion rates.
• Campaign management – Work alongside the Marketing Manager, their team, colleagues across the wider Marketing and Communications department and whole organisation to plan, implement, and oversee school marketing campaigns across various channels.
• Market Research and Analysis - Conduct regular market research to identify trends and opportunities, understand the competitive landscapes and analyse data to inform school marketing strategies and optimise campaign performance.

Person specification 
 

Essential qualifications and experience criteria:
 

• Significant experience shaping and implementing comprehensive marketing strategies to engage a range of audiences, with experience in B2B marketing ideally with schools. 
• Proficiency in lead generation and demand generation techniques and technical skills to engage a range of audiences.
• Experience designing and delivering campaigns that drive conversion of leads into sales opportunities (e.g. booking of a sales call).
• Able to work across multiple teams and departments working entrepreneurially, managing projects, ensuring the timely generation of content and delivery of messages to achieve maximum impact.
• Able to collaborate and influence others to support you and your team in growing sales pipelines by attracting customers through the top of the funnel.
• Enthusiasm for and experience of using data and evidence to inform and improve processes and ways of working.
• Right to work in the UK.

Please see the job description to see more responsibilities and requirements of the role. 

How to apply: Please submit a completed application form.
In the form you will be asked to reflect on the statements below:

1) Briefly describe a previous campaign that you designed and delivered which drove the conversion of leads into sales opportunities (or equivalent objectives). What were the results of this campaign?
2) Please share the experience you have had managing projects across multiple teams, explain how you met objectives and ensured the project team balanced any additional priorities.
3) Summarise what school-specific experience you have, or how you would seek to develop this knowledge?

Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.

This role will be to support the perpetrator intervention across Wiltshire.

You will be primarily based in Wiltshire supporting the Domestic Abuse Serial Perpetrator (DASP) project, providing bespoke specialist support to perpetrators of domestic abuse. The post holder will work as part of the IOM team within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure that clients who show abusive behaviour are supported through every stage of the process of change. Evening appointments are necessary for this post in Salisbury and Chippenham.

In addition, you will support the delivery of the CPR (Choosing Positive Relationships) Domestic Violence Perpetrator Programme (DVPP), which is an intensive behaviour change programme, designed to increase knowledge and understanding around domestic abuse, the impact on children and healthy relationships. The course teaches tools and strategies to help someone change their behaviour. The CPR group will require weekly evening work in Wiltshire.

The post-holder will be expected to work to Respect standards.

Full training will be available for this role. 

Client Based Duties

• Identify and assess the risks and needs of individuals who are abusive in a relationship or other domestic setting, using an evidence-based risk identification checklist.
• Develop personalised risk assessments and safety plans for each service user.
• Advocate for individuals who wish to address their abusive behaviour and show motivation for change with agencies who can help to address the domestic abuse by:
  • Understanding the role of all relevant statutory and non-statutory services available to those who are abusive and how your role fits into them.
  • Providing advocacy, emotional and practical support and information to individuals, including in relation to drug and alcohol, housing, health and finance.
  • Working directly with all key agency partners to address the impact of the abusive behaviour on the safety of high risk victims and ensuring that their safety plans are coordinated.
• Support the client to recognise the abusive behaviour and the effect that it has on their families and assist them in recognising the features and dynamics of domestic abuse present in their situation and help them change unhealthy patterns of behaviour.
• Understand multi-agency partnership structures and work within a multi-agency setting which may include participation at the MAPPA/MARAC.  You will contribute interventions and help design a plan to protect victims and any children, while maintaining an independent role on behalf of your client, keeping the victim and any children’s safety as central to any response. 
• Ensure support provided is accessible to clients in terms of location and times.
• Be proactive with your line manager in carrying out regular case reviews based on a review of risk and abuse which:
  • Feeds back into action planning to further progress, signpost or close cases and;
  • Provides feedback to your clients/agencies.
• Help maintain accurate and confidential case management records and databases and contribute to monitoring information for the service.
• Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.  
• Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
• Utilizs evaluation and monitoring systems to ensure high standards of service are consistently achieved e.g. Orchards Database.
• Deliver high-quality group work, working in co-operation with your co-facilitator and following a clear manual.
• Have an appropriate attention to data, providing feedback to CPR , your line manager, FearFree and commissioners.
• Work at all times to Respect standards.
• Work closely with other FearFree staff to ensure appropriate support and attention is given to the victim’s needs and those of any children involved.
• Respond proactively to safeguarding concerns, working in partnership with Children’s and Adult’s Social Care.

Working with other agencies

• Work alongside other project partners to ensure that all elements of the project are incorporated into working practices.
• Work in a multi-agency framework to support perpetrators to change their behaviour and help victims and families access relevant support.
• Participate and prepare reports
• Prepare reports for FearFree management as requested.
• Comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
• Support colleagues and partner agencies, through awareness raising and institutional advocacy, in order to provide the best possible service for those who are abusive within a family setting.

General

• Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
• Attend and contribute to team meetings.
• Update written and computerised records with accurate and clear information.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake agreed training and keep updated on changes in legislation, policy and best practice.
• To engage in supervision, annual appraisal and induction training.

Responsibilities

• The post holder will deal with highly confidential information relating to vulnerable people.
• Ensure security of data, especially sensitive personal data, in line with the information security policy
• Work within FearFree’s Policies and Procedures at all times.
• Responsible for security of client information and mobile phone while out of office.
• Employees have responsibilities in respect of health and safety.  In particular they will:
  • Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
  • Take reasonable care for their own safety and for the safety of others who may foreseeably be affected by their actions at work;
  • Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
  • Report all health and safety concerns to line managers;
  • Assist with the completion of the risk assessment programme.
• Any other duties that may be reasonably required.

It is essential that the post holder is able to respond flexibly to changes in the requirements of this post. This role outline is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time.

For a full job description/person specification and to apply, please follow the link provided on this website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.