Office manager jobs

We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England. 

This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery. 

Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed. 

The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments. 

Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields. 

We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities. 

You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days. 

You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow. 

If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences. 

Are you passionate about school libraries? Do you believe in the power of school libraries to transform children and young people’s experiences in education? Can you communicate confidently to a wide audience and range of stakeholders?  

The School Library Association (SLA) supports approximately 2000 members working in schools across the UK with advice, training and advocacy. The School Library Lead will be at the forefront of our member offer and outreach, to help us deliver on our mission to support all those working in school libraries, so that more children and young people reach their full potential through the school library.   

This role will lead on providing advice, inspiration and support for schools looking to develop their school library provision and all the benefits this brings. An expert in school libraries, you will be comfortable supporting members 1:1, delivering training to larger audiences, providing consultancy to schools and sector organisations, writing training and resources, or preparing book recommendations. An exciting opportunity for someone experienced in school libraries with knowledge of the curriculum, teaching and learning and children’s books, you will be the first port of call for library advice and expertise, contributing to the growth and sustainability of the membership network.

You will be experienced in developing relationships with a variety of stakeholders at all levels relish a busy role. This will include supporting our Branch network, collaborating on initiatives for development, delivery and new projects as they come online. As resident children’s book expert, you will support with programmes and projects such as the SLA Information Book Award and member book-related events. You will work with your SLA colleagues to develop and deliver high-quality member events and training as well as advocacy events to raise awareness of the importance of school libraries. Using your sector insight, you will identify opportunities for development of initiatives that will support the SLA vision and mission enabling us to reach more children and young people through our work.  This is a busy and rewarding role and will suit someone with passion and resilience. 

This is a full time role working remotely, throughout the year (37 hours per week). Find out more about the role including full job description and how to apply by downloading the job specification pack. 

Application deadline: 19th December 

Interviews: First round interview (online): 13th/14th January

Second round interview in person TBC: 20th/22nd January 

Applications without a covering letter will not be considered. No agencies please.   

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.  

Legacy Relationship Executive

We are looking for a Legacy Relationship Executive to join the team.

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Position: Legacy Relationship Executive

Location: Milton Keynes

Hours: Full-time (36.5 hours per week with one evening per week)

Contract: Permanent

Salary: £30,874 per annum, depending on experience + good range of benefits

Closing Date: 31st December 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified

About the Role

As Legacy Relationship Executive, you will grow the future legacy income of World Vision through building relationships with some of our longest serving supporters and asking them to consider leaving a gift in their will and following up our supporters who have expressed an interest to convert them to pledgers.

World Vision has over 100,000 supporters around the UK and this job focuses on our supporters who have been supporting us for over 10 years and really love sponsoring a child and helping our cause.

This role involves mainly thanking our sponsors and ensuring they are getting the best experience, keeping them informed, updated and asking them to consider a gift in their will.

It’s a role where you can really build some excellent and meaningful relationships and the people you are calling quite often have time to chat and want to talk to you!

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

About You

The role IS for you if:

· You have an engaging, warm phone manner and a passion for excellence in making a difference to the lives of the children who we serve.

· Have a good level of written English and results driven

· Comfortable being on the phone

· Have previous telemarketing experience in either sales, account management or customer service.

In addition to the salary offered, we offer:

· A flexible and supportive working culture

· Pension scheme (with employer contributions)

· Generous holiday allowance

· Free parking (Milton Keynes office)

· Opportunities for faith-based gatherings, prayer, and devotionals

· A welcoming, purpose-driven team who are passionate about making a difference

About the Organisation

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

You may also have experience in areas such Legacy Relationship, Legacy Officer, Supporter Engagement, Supporter Care, Customer Service Agent, Customer Service Executive, Customer Service Officer, Sales, Account Manager, Business Development, Business Development Executive.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Individual Giving Lead x2 (Supporter Experience & Acquisition)

We are looking for two ambitious and proactive fundraisers to join our growing Individual Giving Team. These exciting roles will help shape the future of supporter engagement, placing donors at the heart of everything we do and driving vital income to support world-leading patient care.

Positions:

• Individual Giving Lead (Supporter Experience)
• Individual Giving Lead (Acquisition)

Location: Cambridge / Hybrid (minimum two days per week in the office)
Salary: £30,000 – £35,000 per annum (depending on skills and experience)
Hours: Full time, 37.5 hours per week
Contract: Permanent

Closing date: 11.59pm on Thursday 18th December 2025 (we may close early if sufficient applications are received).

About the roles

Individual Giving Lead (Supporter Experience)

As our Supporter Experience Lead, you’ll develop and deliver personalised, meaningful journeys for thousands of supporters. You will be the advocate for our donors—ensuring every interaction feels thoughtful, bespoke, and truly valued.
This role is pivotal in driving repeat giving, maximising donor loyalty, and increasing lifetime value across all Individual Giving channels. You’ll use insight, creativity, and innovation to build best-in-class supporter experiences, strengthen long-term relationships, and help shape the future of the donor stewardship.

Individual Giving Lead (Acquisition)

As our Acquisition Lead, you’ll focus on growth bringing new supporters into the community through diverse, multi-channel campaigns including digital, direct mail, and face-to-face.
 

You’ll lead innovative acquisition activity, test and optimise new approaches, analyse performance, and ensure the charity is always growing sustainably and strategically. As the expert in new donor recruitment, you will deliver high-quality campaigns that attract committed, long-term supporters inspired by life-changing impact.

Both roles will collaborate closely, ensuring a seamless handover from acquisition into supporter experience and building a truly integrated and powerful Individual Giving programme.

About you

Whether your strength lies in supporter journeys or supporter recruitment, you will be:

• An experienced, proactive fundraiser or marketeer with a passion for delivering outstanding donor experiences.
• Insight-driven, curious about data, and motivated to constantly test, learn, and improve.
• A confident communicator with strong organisational skills and excellent attention to detail.
• Someone who thrives in a fast-paced environment, managing multiple projects with accuracy and enthusiasm.
• Passionate about healthcare and inspired by the opportunity to make a real difference for patients and their families.

Key Responsibilities (across the two roles)

Supporter Experience Lead

• Develop and deliver a personalised supporter experience plan as part of the Individual Giving Strategy.
• Create bespoke, hyper-personalised communications that enhance donor loyalty.
• Build journeys for mid-value donors, regular givers, and pre-lapsed supporters.
• Collaborate with the Acquisition Lead to deliver an exceptional welcome journey.
• Monitor KPIs and use insight to improve retention, net income, and lifetime value.

Acquisition Lead

• Plan and deliver multi-channel campaigns to recruit new supporters.
• Drive digital, direct mail, and face-to-face acquisition activity.
• Deliver a strong past-patient programme in partnership with wider teams.
• Work closely with the Supporter Experience Lead to ensure a seamless welcome journey.
• Analyse KPIs and optimise activity to achieve competitive CPA and long-term value.

Essential Skills & Experience (for both roles)

• Experience managing projects or campaigns in a fast-paced fundraising or marketing environment.
• Strong communication skills—written and verbal.
• Excellent attention to detail, accuracy, and organisational skills.
• Ability to manage competing deadlines and work both independently and collaboratively.
• Strong numeracy skills with confidence managing budgets.
• A proactive and positive team player with a passion for our mission.
• Computer literacy and experience with Microsoft Office.

In return

This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital.

You will receive a fantastic benefits package including:

• Pension Scheme with 7% Employer Contribution
• 25 days Annual Leave + Bank Holidays + Your Birthday off (increases to 29 days after 2 years)
• Group Life Assurance (4x salary)
• Enhanced Maternity and Paternity Pay
• Annual Eye Tests + £65 towards computer-use glasses
• On-site Leisure Centre
• NHS Discount Schemes
• Health Cash Plan – Medicash
• Employee Assistance Programme
• Cycle to Work Scheme

We strongly encourage candidates of different backgrounds and identities to apply. Each new team member brings a unique perspective, and we’re always looking to enrich and diversify our charity.

Other roles you may have experience in include: Individual Giving, Fundraising, Digital Fundraising, Supporter Engagement, Direct Marketing, Donor Retention, Donor Acquisition, Campaigns Officer, Marketing Executive, or Customer Engagement roles.

PLEASE NOTE: These roles are being advertised by NFP People on behalf of the organisation.

Senior External Affairs Adviser 
Contract type: Fixed Term Contract (12 months) 
Full time: 34.5 hours, we are open to a conversation about how you work these hours  
Location: Home based
Salary range: £43,000 - £48,000

About us 

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. 

Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good. 

About the role

Join Macmillan Cancer Support as a Senior External Affairs Adviser, where you will play a vital role in shaping and delivering impactful change propositions and external affairs strategies across the UK. Your work will focus on delivering at-scale change for people with cancer, particularly the most marginalised groups. 

Key responsibilities:

• Provide senior-level advice to develop external affairs strategies aligned with Macmillan’s mission. 
• Lead cross-functional external affairs projects that are evidence-based and impactful. 
• Develop and manage relationships with political stakeholders, policymakers, civil servants and healthcare providers. 
• Provide high-quality insight and briefings to senior colleagues on the political landscape, and what the external opportunities and risks are. 
• Anticipate shifts within the external environment and adapt approaches to maintain our relevance and influence. 
• Collaborate with teams to ensure policy positions are strategic and evidence-based. 
• Represent Macmillan at external events, advocating for improvements in cancer care. 
• Coordinate campaigns to influence public policy and funding decisions. 

About you 

The successful candidate will have... 

• Proven ability to manage complex and sensitive external contexts, making sound judgements on tone and messaging. 
• Strong understanding of operating within a four-nations context and engaging with diverse stakeholders, including senior politicians and civil servants.
• Expertise in analysing complex policy issues and developing impactful, evidence-based policy positions. 
• Strong organisational skills and flexibility to adapt to changing circumstances and emerging issues. 
• Excellent communication skills which are adaptable for external and internal audiences. 
• Experience of working in multi-disciplinary teams or on multi-disciplinary projects. 

Recruitment process 

Application deadline: 23:59 on Tuesday 16th December 2025 

Interview date: Virtual interviews will be held on 8th January 2026 

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. 

So we can support you to be your best during the application or interview process, please contact Macmillan's TA Team for advice and reasonable adjustments.  

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people. 

Our mission? To champion human factors, set the gold standard for the discipline and support our members with professional development and engagement with a thriving community. Join us and meet some amazing people.

About us

We’re the Chartered Institute of Ergonomics & Human Factors (CIEHF) and what we do is pretty special. We’re the only professional body in the world that can award the Chartered Ergonomist qualification (yes, the only one). You’d be part of a small but mighty team that’s passionate about making a difference in human factors. It’s a role where you’ll get variety, responsibility and the chance to help shape what we do.

The role

We’re on the lookout for a Member Services Officer to join our team full‑time in the Midlands. It’s a role that mixes customer service, organisation and a bit of creativity:

• You’ll be answering member questions and making sure they feel supported.
• Keeping records neat and tidy (because details matter).
• Helping us spread the word with member communications and marketing.
• Pulling together reports that keep us on track.
• And you’ll get to help run our online events, bringing our community together.

What we’re looking for

We don’t expect you to tick every single box, but here’s what would make you shine:

• A natural communicator who enjoys connecting with people from all walks of life.
• Customer service experience - you’re proactive, solutions‑focused and not easily flustered.
• Comfortable with numbers: you’ll be handling membership fees and putting together basic financial reports.
• Organised, collaborative and good at juggling tasks.
• Tech‑savvy with CRM systems and office tools.
• Bonus points if you’ve worked with membership organisations before (but it’s not a deal‑breaker).

We have regular team meetings in the West Midlands so you'll need to be based within reasonable travelling distance. Ideally, too, you'll have a valid driving licence.

How to apply

Before you apply, you must download the full details from our website. The details explain the full job role and responsibilities, salary and where and how to send your application. (Sorry but we won't accept applications that have not followed this process.)

Location (UK): London / Chesterfield (potential office relocation to central Sheffield in 2026)
Hours: Full-time 35 hours per week
Salary: £25,838 per annum (London), £23,506 per annum (rest of UK)
Benefits: Read more about the excellent benefits we offer
Contract type: Fixed-term - Until 30th September 2027
Travel: Travel will be required across the UK, approximately once to twice a month.
Closing date: 23:59 hours, Wednesday 7 January 2026.

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Are you passionate about improving the lives of people with arthritis?

Are you experienced in providing high quality administrative support?

The Professional Engagement and Education Team at Arthritis UK are looking for an experienced administrator to support their new MSK (Musculoskeletal) SKILLs (Skills, Knowledge, Information and Life Long Learning) programme of work supporting health and care professionals to provide better care for people with arthritis.

About the role
The Professional Engagement and Education Team works across the UK, delivering education and training courses, attending health and care conferences, supporting service improvement projects and developing resources to help provide health and care professionals with the skills, knowledge and information they need to improve outcomes for people with arthritis.

As the MSK SKILLs Administrator you will support the team with the coordination of training sessions, carry out financial processes, collate service data and compile reports, support the recruitment of trainers and volunteers for the programme and provide general administrative support for team meetings and events.

About you
If your knowledge, skills and experience include the following then we'd love to hear from you:

• Experience of providing administrative support to a varied team.
• Excellent working knowledge and experience of using Microsoft Office Suite, digital working skills including experience of using databases.
• Excellent attention to detail and ability to plan and prioritise workload accordingly.
• Ability to use own initiative, work proactively and independently as well as collaborate with a team.
• Strong communication skills both verbal and written.
• Ability to record and maintain accurate data, both financial and personal.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.

Application deadline and shortlisting 
We advise candidates to apply early as we reserve the right to close applications ahead of this date.
Only shortlisted candidates will be contacted. 
We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.

Interview
Interviews expected: Wednesday 21 or Thursday 22 January 2026 on Microsoft Teams.

As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

About us
We have made a commitment in our Diversity and Inclusion Strategy to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

There are over 10 million people living with arthritis. That's one in six, with over half of those living in pain every single day. The impact is huge as the condition slowly intrudes on everyday life - affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of ageing or shrugged off as 'just a bit of arthritis'. We don't think that this is OK. Arthritis UK is here to change that.

Arthritis UK is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process we will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults.

Read more about working for us.

Arthritis UK is a Registered Charity No: 207711 and in Scotland No. SC041156.

Customer Services Advisor

We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services.

Position: Customer Services Advisor

Salary: £28,357 per annum

Location: Hammersmith with hybrid working

Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays

Contract: Permanent

Closing date: Friday 19 December 2025

Interview date: Week commencing 12 January 2026

About the Role

You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported.

Key responsibilities include:

• Managing customer enquiries by phone and email, providing clear and accurate information
• Handling tenancy and responsive repair queries, raising works orders and keeping residents informed
• Keeping records and systems updated with detailed and accurate notes
• Liaising with contractors to ensure repairs are completed efficiently
• Supporting rent and service charge enquiries, including taking payments
• Helping to manage voids and lettings by keeping applicant information up to date
• Working with colleagues across the organisation to ensure a seamless and resident focused service
• Responding professionally to complaints and helping drive improvements based on resident feedback
• Ensuring all work complies with policies, procedures, safeguarding and data protection requirements

About You

We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience.

You will have:

• Experience providing high quality customer service, including managing difficult conversations
• Excellent written and verbal communication skills
• Strong IT skills, including confidence using Microsoft Office
• Experience handling a high volume of calls
• Ability to prioritise workload and work to deadlines
• A collaborative approach and the confidence to use your own judgement
• Empathy, professionalism and a commitment to supporting residents
• An understanding of equality, diversity and inclusion

It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided.

About the Organisation

The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.

Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Live Unlimited are passionate about empowering care-experienced children and care-leavers in Barnet and our opportunities really do make a difference; from helping care-experienced children and young people feel more confident and positive about themselves, supporting them into meaningful new jobs, developing new skills, reducing stress and anxiety and making their feel equal to their peers. 

We are seeking a highly organised and passionate Project Officer to help deliver and co-ordinate four of our key programmes: 

• Driving Ahead – supporting care-experienced young people to learn to drive
• Peer Lives – a new peer mentoring scheme co-designed with young people
• Friends of Live Unlimited – our supporter engagement and fundraising community
• Imagination Unlimited – providing care-experienced young people with items that spark creativity, joy, and personal growth

As our range of schemes evolve over time, the Project Officer will have an opportunity to work on new projects as they are developed.

Our client is a leading independent funder. 

They aim to improve our natural world, secure a fairer future and strengthen the bonds in communities in the UK. 

The foundation provides c. £50million annually in grants to organisations and initiatives with brilliant ideas who share their goals. They also provide social and impact investment for organisations with the aim of creating social and environmental impact.

Their strategy focuses on three interdependent aims: improving Our Natural World; tackling injustice to deliver A Fairer Future; and nurturing Creative, Confident Communities. They also want to play a more active role by using a range of tools to effect change. In addition to funding, this includes convening and brokering alliances, commissioning research, and using its influence to achieve its goals.

Prospectus is delighted to be working with the foundation to recruit a Funding Operations Administrator on a full-time basis. This role will be key member of the Operations Team and will offer broad administrative support to the foundation in all aspects of its work.

A hybrid working model is in place which entails working at least 2 days per week in their office in Kings Cross (Tuesdays and Wednesdays) and the remainder flexibly working from home if you wish (although this role may sometimes require additional office-based days for special meetings or events).

The role:
This role contributes to the delivery of the foundation’s strategy by providing comprehensive support to the resources, operations and funding teams, ensuring smooth and efficient running of the organisation.

This is a very broad role which will provide essential input to processes right across the organisation and will be rooted in excellent customer service principles, effective communication and genuine teamwork and collaboration.

It will range from arranging meetings rooms, reception duty, preparing reports for Trustee meetings and arranging and minuting meetings and helping with the logistics of convening events and seminars. It will also involve data input, analysis and reporting using the Salesforce Database, supporting the funding team with Salesforce day-to-day queries and carrying out initial eligibility assessments of initial expressions of interest from organisations interested in applying for funding.

The culture at the foundation is collaborative and nurturing, so working closely with colleagues to share ideas and learn from each other will be essential in this role.

The person:
The successful candidate will have experience of working in a busy office-based environment with experience of working with CRM databases and providing excellent customer service both internally and externally.

This person will be highly organised and will have a great eye for detail whilst being naturally helpful by nature and willing to get involved. There is plenty of room for development, so someone who is keen to learn and develop new skills in addition to bringing their own creativity and enthusiasm to the role will be important.

Strong IT skills, systematic and methodical, this person will be a natural problem solver and good at multi-tasking and meeting deadlines. They will also be a good communicator both verbally and in writing with the ability to see the bigger picture. Having a strong vision on how crucial effective administrative support work is to ensuring an organisation meets its charitable objectives and provides an outstanding service to its grantees and stakeholders.

This person will be a real team player whilst being able to work under their own steam, in a fast-paced environment.

This interesting role represents a fantastic opportunity for someone with the right skills and experience to learn and develop within one of the leading funders in the UK.

The foundation believes that a greater diversity of views, skills, and lived experience will help generate better ideas, and will lead to better decision making.  We want to encourage applicants with a diverse range of backgrounds to apply.  In particular, those with lived experience of racial inequity, disability, or poverty.

Receptionist

Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its staff, encourages development and rewards staff for their hard work. If the answer is yes, then the Diocese is the place for you!

This is a part-time role, based in Oxford.

Position: Receptionist (pm)

Location: Kidlington, Oxford

Hours: 20 hours per week, 4 hours per day Monday to Friday: 12:30 to 16:30

Salary: £13,103.87 per annum (£24,242.20 per annum full-time equivalent (FTE)

Contract: Permanent

Closing Date: 31 December 2025

Interviews will take place at Church House, Oxford on: Thursday 15 January 2026

The Role

The Receptionist serves as the primary point of contact for staff and visitors, ensuring a seamless and welcoming experience through face-to-face interactions and telephone communications.

Collaborating closely with the Facilities Manager and job share partner, the role involves efficiently handling queries, managing the reception email account, and coordinating visitor bookings and parking logistics.

Responsibilities also include overseeing incoming/outgoing mail, facilitating large-scale mailings via the Royal Mail online system, managing publications on behalf of the Communications team, monitoring, and replenishing stationery supplies, and producing access cards for new team members and contractors.

Additionally, the Receptionist provides support to the Facilities Manager in handling the café coffee machine and food ordering as needed. The role requires availability for full-time coverage during annual leave and absences of the other job share post holder to ensure the continuous smooth operation of the reception area.

Please be aware that you are required to provide full-time coverage during annual leave and in the absence of the other job share post holder as outlined in the job description. Please note that this is exclusively a non-hybrid role, with your work location being based at Church House Oxford.

About You

You do not need to be a practising Christian or have a faith to work here - around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins this vital work. However, all staff do have a desire to make a difference.

We are seeking an individual who embodies friendliness, approachability, courtesy, and helpfulness, coupled with exceptional communication skills, both written and verbal. The ideal candidate thrives on taking initiative, possesses a flexible work approach, excels at multitasking, and adeptly prioritises tasks.

Proficiency in Microsoft Word, Excel, and Outlook is a must, with a willingness to embrace new technologies and learn database management. While being a supportive member of the team is essential, we also value the ability to work independently with confidence.

Additionally, candidates should be open to training as a First Aider/Fire Marshal, contributing to the resilience of our Church House community. If you're ready to bring your skills and enthusiasm to the vibrant team, we'd love to hear from you.

Benefits and Rewards

We offer a generous package including:

• Annual holiday entitlement starting at 25 days, excluding public holidays, rising each year by one day to a maximum of 30 days, pro-rata for part-time employees
• In addition to the statutory UK public holidays, the Diocese offers three privilege days to all employees, namely Maundy Thursday, Ascension Day, and Christmas Eve (or the closest working day, where this falls on a weekend)
• Free parking and subsidised on-site café
• Generous employer pension contribution of 12.5% into the auto-enrolment pension scheme, which includes death in service benefit (5% employee contribution)
• Electric car and cycle-to-work salary sacrifice schemes
• Access to wellbeing support via Employee Assistance Programme
• Enhanced family-friendly policies and a generous sick pay provision
• Access to low-interest financial services from Churches Mutual Credit Union including loans.
• An attractive modern working environment

The successful candidate must have the right to live and work in the United Kingdom. Only shortlisted candidates will be contacted. If you do not hear from us, your application has not been successful.

We want the Church of England’s commitment to equality, diversity, and inclusion for all to be reflected in all staff. We are particularly keen to receive applications from UK Minority Ethnic / Global Majority heritage and disabled candidates, who are currently underrepresented.

The Church of England is committed to the safeguarding, care, and nurture of everyone within the church community. In the Diocese, the team follow and are committed to the Church of England's House of Bishops’ Safeguarding Policies and the relevant statutory legislation and guidance, "Working together" to ensure the welfare of children and young people is paramount

You may have experience in other areas such as Receptionist, Admin, Administrator, Administration, Junior Receptionist, Senior Receptionist, Office Manage, Front of House. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Citizens Advice Wirral is recruiting for a Social Prescribing Link Worker to join our Primary Care Network team. Social Prescribing Link Workers empower people to take control of their health and wellbeing, focusing on ‘what matters to me’. Working closely with the wider clinical teams, this role takes a holistic approach to an individual's health and wellbeing, assisting clients to overcome a wide range of social, emotional and practical challenges. 

Citizens Advice Wirral is a local charity assisting Wirral residents with a range of issues including benefits, debt, employment, housing and life challenges that affect their health and wellbeing.  We also actively work for change in the policies and practices of organisations that impact our clients.

Our values shape how we work with each other across all roles: Open and Honest, Professional, Empowering, Non-judgmental and Approachable. They apply to all areas of our advice-giving, our research and campaigns work and how we challenge discrimination and champion equality. 

Working for Citizens Advice Wirral has a range of benefits including:

• A generous holiday allowance of 25 days (rising to 30 days) plus bank holidays (pro-rata) 
• Agile working with both home and office-based days (role dependent)
• A contributory pension scheme 
• Employee Assistance Programme

Closing date: Monday 12th January 2026 at 12 noon

Interviews will take place Monday 19th January 2026

Job Title: Finance Operations Officer
Location: A short walk from Victoria station
Hours: Monday to Friday, 35 hours per week minimum – Hybrid
Contract: Fixed term to 31 July 2026
Responsible to: Senior Financial Accountant
Salary: £30,850 £1,000 London allowance

About Organisation
This mission-driven organisation is dedicated to improving education and training for learners aged 14 and over. They work in partnership with others to deliver professional learning and development for teachers, trainers, and leaders, balancing sector needs with wider priorities to achieve our charitable purpose.

Role purpose
The Finance Operations Officer is responsible for supporting the finance team in transactional processing, financial administration, and providing excellent service to internal and external stakeholders. This role ensures accurate and timely processing of financial transactions, reconciliations, and reporting to support the organisation’s operational and strategic objectives.

Key responsibilities
• Oversee the collection of direct debit payments for subscriptions and status fees, monitoring automated processes for accuracy.
• Raise sales invoices and maintain the sales ledger on the CRM and accounting system.
• Post and reconcile non-automated payments such as BACS, credit card, and expense statements.
• Process purchase invoices and prepare month-end journals.
• Respond to financial queries and arrange refunds where appropriate.
• Carry out reconciliations and analysis, including using generative AI tools for basic checks.
• Support internal and external audits by providing documentation and responding to queries.
• Provide cover for colleagues during absences, including payment runs.
• Maintain effective credit control and support budget holders with transaction processing.
• Any other duties reasonably required to support the role.
Internal / External Contacts
• Membership subscribers and customers
• Auditors (internal and external)
• Bankers and suppliers
• Budget holders

About you
Experience:
• Significant experience in a busy finance department and managing customer/financial queries
• Credit control, raising sales invoices, cash allocation, and reconciliations
• Supporting internal and external audits
• Processing purchase invoices
• Experience with CRM systems and accounting software
• Prioritising workload and meeting tight deadlines

Knowledge & skills:
• Higher or further education qualification
• Strong financial literacy: accounts payable/receivable, journals, reconciliations
• GDPR and data protection knowledge
• IT proficient: Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Strong written and verbal communication
• High attention to detail and accuracy
• Solution-focused, adaptable, resilient
This is a hybrid role based in Victoria, London, offering a great opportunity to join a values-driven organisation where every hire contributes to the mission of supporting education and training excellence.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Programme Support & Knowledge Director

Contract: Permanent, Full Time

Location: The role can be based in the London, United Kingdom, Ethiopia, Tanzania, Nigeria, Ghana and Rwanda, subject to right to work eligibility in the respective countries.

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: Salaries and benefits will vary in line with the location of the successful candidate and depending on experience.

UK: £75,916 - £79,912 per year with excellent benefits.

Ethiopia: ETB 13544181 - 19864798.8 per year with excellent benefits.

Tanzania: TZS 217215222.3 - 304101311.22 per year with excellent benefits.

Nigeria: NGN 81860262.3 - 106418340.99 per year with excellent benefits.

Ghana: GHS 1200723 - 1681013 per year with excellent benefits.

Rwanda: RWF 95234280.3 - 133327992.42 per year with excellent benefits. 

Salaries and benefits for other countries will vary in line with the location of the successful candidate and depending on experience.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Programme Support & Knowledge (PSK) team is a critical and dynamic unit within WaterAid UK’s International Programmes Department (IPD), working across 17 countries in Africa and Asia. PSK is a diverse and motivated group of over 20 technical specialists and advisors committed to bringing sustainable WASH to the world’s poorest and most marginalised people.

About the role

As our Programme Support and Knowledge Director, you will play a key role in delivering our mission by providing strategic leadership to the PSK team and the wider IPD, as part of the department’s SMT. You will also input into organisation-wide initiatives, external collaborations and global networks to drive sustainable change.

In this role, you will:

• Provide strategic and technical leadership to WaterAid UK’s programmes
• Lead the Programme Support & Knowledge Team
• Lead programme learning and knowledge management
• Oversee programme support and capacity development
• Support fundraising, external engagement, partnerships and communications
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Extensive and deep experience in WASH development across multiple contexts
• Strong technical WASH skills – e.g. sustainable rural and /or urban water supply service delivery and management, climate resilient WASH, 
• Systems-thinking capability to support transformational WASH programming
• Proven ability to lead strategic, impactful initiatives in large organisations
• Strong understanding of planning, monitoring and evaluation in development
• Experience in knowledge management, learning and capacity development
• Proven experience of developing propositions and donor engagement and
• A track record of leading high-performing teams and supporting change

Although not essential, we’d prefer you to have:

• Working knowledge of French, Portuguese or Spanish
• Experience leading or managing applied research
• Experience establishing and promoting technical standards.

Closing date: Applications close 12:00 PM UK time on December 21st 2025. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !