Contract Office Manager Jobs

In this role, you will manage a caseload of clients, many of whom have experienced homelessness, addiction, or involvement in the criminal justice system. You will provide tailored employability advice, one-to-one support, and deliver workshops aimed at helping clients develop the skills and confidence they need to rebuild their lives.

You’ll support with our LEAP project, providing a crucial stepping stone for clients in the early stages of recovery. By collaborating with partner agencies and working alongside our Peer Navigators, you’ll ensure clients receive the comprehensive support they need.

This post is subject to an enhanced DBS check. The Good Shepherd values lived experience and a copy of our policy on recruiting ex-offenders is available with the application form.

Duties and Responsibilities

• Complete initial assessments, risk assessments and risk management plans ensuring a high standard of case management.
• Work with a caseload of people who have experience of homelessness, addiction, and/or the criminal justice system that want to improve their chances at moving into training, education and employment.
• Provide employability advice and a range of interventions with the aim of supporting them to improve their employability, access training, volunteering, and move towards employment.
• Lead on and develop the Good Shepherd structured volunteering programme for people in early stages of their recovery journey.
• Work with Peer Navigators from our LEAP team to provide additional support.
• Signpost and make referrals to external agencies and build positive working relationships with partner agencies across the city.
• Deliver one to one’s, workshops and group sessions.
• Collect, collate, and interpret data that is required to report on the outcomes achieved through this work.
• Record and update service user activity in line with GS Confidentiality Policy.
• Maintain a high level of professional boundaries in line with GS Safeguarding Policy.
• Observe all Health and Safety regulations related to the role and comply with GS Policies and Procedures.

About us

SurvivorsUK exists for men, boys and non-binary people who have experienced any form of sexual violence. 

We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help

Role

In this exciting role, you will provide pro–active emotional, practical and advocacy support for male and non-binary survivors who have experienced any form of sexual violence.

As our Sexual Violence Caseworker, you will ensure survivors are aware of their social welfare rights, options and entitlements and assist them in accessing key services such as social services, housing, and benefit agencies.

Please see attached Job Description and Personal Specification for more information.

Benefits of Working with Us

- We are a Disability Confident Employer
- Access to Employee Assistance Programme
- Access to Clinical Supervision, if relevant for your role
- Acces to gym at our Hackney Wick offices
- Commitment to your professional development

How to apply

To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following:

• An up-to-date CV.
• A supporting statement that addresses each of the requirements in the person specification and outlines your motivations for applying.

Closing date: Sunday 17th November 2024 at 11.30pm
Shortlisting for Interviews: Week beginning the 25th of November. The interview will be held remotely via Teams or Zoom.

We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black and Asian, trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.

At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work. We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.

If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.

We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.
 

Do you want to inspire the next generation of STEM leaders? Are you passionate about inspiring young people to pursue STEM careers? Do you have a knack for building relationships and ensuring programmes are delivered effectively? If so, we have an exciting opportunity for you!
 

At EngineeringUK, we're on a mission to inspire young people to explore exciting careers in STEM (Science, Technology, Engineering, and Mathematics). Through our outreach programmes, across the UK, we offer schools, teachers and career advisers everything they need to help them shape the future of the young people they support by sparking students' curiosity about STEM careers. From providing quality careers resources to offering curriculum-linked lesson plans, hosting inspiring and exciting hands-on STEM events, and offering access to inspiring STEM role models, our ambition is to make it easier for schools to access high-impact activities and experiences that make a real difference in young people’s lives.
 

We’re looking for a School Relationship Officer to play a pivotal role in ensuring our activities are having the maximum impact across the schools we work with. This is an exciting opportunity to work directly with schools, teachers, and external stakeholders to build strong relationships and drive engagement with our STEM programmes. If you’re excited about supporting schools in delivering high-quality STEM programmes and want to be part of a passionate and dynamic team, we want to hear from you!

About EngineeringUK

Our purpose is to drive change so more young people choose engineering and technology careers.

Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero.

Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.

In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.

We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.

We guided by a series of values that we apply to all our activity:

· We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard

• We are collaborative. We listen, share and work in partnership to achieve our vision
• We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
• We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
• We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals
  
   

About the role

EUK Education brings together everything EngineeringUK does for schools, career advisers, and teachers to help them inspire young people into STEM careers. It encompasses all our programme activities for schools, offering them access to everything from quality careers resources, curriculum linked lesson plans, a way to find the best activities and inspiring role models to funded drop down days and STEM career fairs. It’s designed to make it easy for schools to access high quality activity in one place and for EngineeringUK to better join up and cross promote our activities across the schools we work with.
 

The School Relationship Officer role will be integral to ensuring we understand the breadth of schools we are working with across programmes, supporting school liaison, providing oversight of programme engagement, identifying opportunities for cross promoting our programmes, reporting on delivery of teacher-led programmes, providing programme administrative support to project managers, directly supporting school delivery across London and working with external stakeholders to maximise programme engagements.
 

 We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
 

Further details of the role can be found in the job description and person specification.
 

Person specification

Essential Skills / Competencies

• Strong organisational skills
• Good time management, with flexibility to respond positively to changes in work schedule.
• Ability to work independently and prioritise own tasks and time, while also managing multiple tasks concurrently
• Strong written and verbal communication skills
• Comfortable working with schools across the UK, which will include direct contact with schools across our programmes. 
• Ability to use initiative on how to approach a variety of tasks.
• Excellent attention to detail.
• Takes an analytical approach to tasks.
• Ability to liaise effectively with a variety of audiences and stakeholders across all levels both internally and externally, for example including colleagues, partner organisations, schools and industry professionals.
• Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion
   

Desirable skills

• Good working knowledge of Microsoft Office software packages such as PowerPoint, Excel, Teams, Word and CRM Systems
   

Education / level of experience

• Experience of project support

EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong.  This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
 

We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences.  Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share.

Applying for this role

Applications

If you would like to request to submit your application in an alternative format to support accessibility, please let us know.

The deadline for applications is 12:00 noon on 2nd December.

Interviews
 

Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification.

We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form. 

We aim to notify candidates who have been shortlisted on 3rd December. If you have not heard from us after this date, please assume that you have not been successful.
 

First interviews will be held on 10th December.

What can we offer you?

• Competitive salary
• 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
• Competitive pension (10% employer contribution)
• Annual bonus opportunity
• Flexible working
• A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
• Employee Assistance Programme
• Life Insurance (4 x salary)
• Long term illness/incapacity insurance cover (permanent health insurance or PHI)
• Annual private health check for all employees over 40 once they have completed their probationary period and to employees over 35 after 3 years’ service
• Discounted gym membership
• Yearly flu vaccination

This role sits within the Irish Chaplaincy IC Traveller Equality Project team.  Responsibilities include:

Liaise with London Probation, prisons and other agencies to advance equality of opportunity for the GRT community; assist in giving presentations; Probation office visit with easy reading culturally specific books, GRT resources, take part in market style events, explain services, deliver presentations in person and over teams, participate in relevant conferences and meetings.

Deliver an effective advocacy service to the GRT community in prison and their families in response to referrals arising from prison visiting, allocating follow up casework as necessary. Provide advocacy with a wide range of external bodies.

Take responsibility for caseload of clients and to liaise with others in the service delivery to provide comprehensive service to those preparing for release / re settlement and those on probation in the community in London.

Provide, by telephone, email and letter, information about legal and penal systems to prisoners and their families and put them in touch with agencies for specialised help. Mail outs / resource packs to prisoners. Data form management.

Proactively engage with HMPPS, legal/welfare groups and other relevant organisations as requested by GRT prisoners while they are in prison and on probation

Keep, collate and maintain accurate detailed records for own work (via database) ensuring adherence to data protection rules; maintain the cultural and educational resources of the Project; disseminate resources to prisons and other relevant bodies; assist with the production of a newsletter; contribute material to quarterly reports, funder applications and other reports.

We are recruiting 2 roles, 1 will be based at the Royal London Hospital and 1 will be based at the Homerton Hospital.

As a Carers Hospital Support Co-Ordinator, you will play a pivotal role in identifying and supporting carers who’s relative, friend or neighbour is in hospital or receiving treatment at either the Royal London Hospital or the Homerton Hospital. You will be responsible for coordinating vital services, offering guidance, and creating a supportive environment to help carers cope with the challenges they may face whilst their cared-for is in hospital. 

Responsibilities: 

• Identification and Support: Proactively identify carers of patients admitted to, either the Royal London Hospital in Whitechapel or the Homerton Hospital in Hackney, and provide them with tailored support, ensuring their well-being is prioritised. 

• Information and Guidance: Offer information about available hospital resources, support services, and community networks to assist carers effectively. 

• Communication Liaison: Facilitate communication between clinical staff and carers, ensuring they are kept informed about the patient's condition, treatment plan, and discharge process. 

• Emotional Support: Provide compassionate emotional support to carers, listening to their concerns and offering a caring presence during difficult times. 

• Training and Education: Organise workshops and peer support groups to equip carers with essential skills for their caregiving role. 

• Advocacy: Advocate for carers' needs and rights within the hospital setting, ensuring their voices are heard and respected. 

Business Analyst

Location: Cambridge or Remote
Salary: circa £49,000 plus benefits
Contract Type: 1 Year Fixed Term Contract
Position Type: Full-time

Closing Date: 24/11/2024

We are currently looking for a skilled Business Analyst to join our team on a 1-year Fixed Term Contract to support a key system upgrade project. This role involves collaborating closely with internal stakeholders and our third-party implementation partner to ensure the successful upgrade of an existing system to its latest version.

In this role you will conduct in-depth analysis of current business processes and where areas will not upgrade cleanly manage process reengineering. You will be applying your expertise in methodology to create detailed documentation, including user stories, use cases, and process models.

As an experienced Business Analyst, you'll bring a winning combination of analytical skills, excellent stakeholder management abilities, and a passion for driving transformational change. If you're ready to leverage your talents to make a tangible impact, we want to hear from you.

Essential Skills:

• Proven experience in gathering and documenting business requirements, particularly in system upgrade or migration projects.
• Excellent analytical and problem-solving skills, with the ability to break down complex business problems, analyse data, and provide practical solutions.
• Strong analytical skills to assess business processes and identify areas for improvement.
• Competency in modelling techniques such as Activity Diagrams, Entity-Relationship Diagrams (ERDs), Sequence diagrams, and Process Flows (BPMN a plus).
• Excellent analytical and problem-solving skills, with the ability to break down complex business problems, analyse data, and provide practical solutions.
• Excellent communication skills, both written and verbal, are crucial. As a bridge between technical and non-technical stakeholders, you’ll need to convey ideas clearly and collaborate effectively.

At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. Although this role is contractually based at our Cambridge office, you will have the opportunity to also work mostly from a UK location other than this. Applicants should be aware that there is an expectation that employees will attend our Cambridge office once a month.

About us

The Royal Society of Chemistry is a not-for-profit organisation whose mission is to advance chemical sciences. As a not-for-profit publisher, we reinvest surplus funds back into the global scientific community, supporting our purpose to help the chemical science community make the world a better place.
Why join us

At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including:

• 26 days paid holiday per annum
• 35-hour working week with flexible options
• Enhanced maternity and paternity leave
• Paid volunteering days
• Pension plan with up to 12% employer contributions (depending upon your contribution)
• Life assurance at four times basic annual salary

Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.

If you are interested in this role, please apply before the end of the closing date, please, see the full Job Description here.

At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.

As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.

We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team we will do our best to put any reasonable adjustments in place.

No agencies, please. All recruitment enquiries from third-party recruiters will not be considered.

You may also have experience in the following: Business Analyst, BA, Data Analyst, Business Analysis, Data Analysis, Project Manager, Project Management, Business Process Analyst, etc.

REF-218 009

Regional PMER and Learning Advisor Southern Africa

Location: Based in Pretoria or any of the cities where WaterAid has presence in the region.

Deadline: 22 November 2024

Salary: Competitive with excellent benefits

It’s hard to believe that today 844 million people do not have clean water and 2.3 billion do not have a decent toilet – around 1 in 3 of the world’s population. Every two minutes a child under five dies from diarrheal diseases caused by poor water and sanitation.

Join WaterAid as our Regional PMER and Learning Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2020 Great Place to Work® award-winning organisation.

The Regional PMER and Learning Advisor collaborates with country and regional teams to ensure successful implementation of PMER Core Procedures, focusing on compliance and quality assurance. This role promotes learning by documenting and sharing best practices and lessons learned from various programs. Additionally, it supports the use and capacity building of the Programme System (WAPS) to enhance program management through high-quality data and adherence to protocols. The Advisor also works closely with country programmes, regional teams, and the Programme Operational Team (POT) to generate evidence-based data, develop tools and guidelines, and facilitate training and information management.

Key accountabilities among others include:

Planning, Monitoring, Evaluation and Reporting Processes:

• Support regional and country programme teams to ensure compliance and quality assurance of PMER Core Procedures across the region.
• Assist the Regional team in planning and reporting by collaborating with Country PMER staff, Regional management, and key departments.
• Ensure robust programme monitoring, Quarterly Management Reviews (QMRs), and evaluations are integrated into country programmes and reported consistently, in alignment with the Global Performance Measurement Framework (GPMF).
• Oversee the accurate and up-to-date use of the programme system for planning and reporting purposes across country and regional programmes.

Programme System and Data Management Support:

• Collaborate with PMER Country, Regional teams, and the POT team (UK) to ensure data and information are consolidated for Regional Management and reporting processes.
• Assist Regional and Country teams in extracting, managing, and using data from programme systems like Power BI dashboards for planning, reporting and decision-making.
• Support country teams in analysing and reflecting on data from various sources to inform project adaptations and future programme design.
• Provide technical support and capacity development to system users by maintaining protocols, updating procedures, and offering training.
• Prepare high quality technical reports by collecting, analysing and summarising information and trends to inform decision-making at the regional level.

 

Promote Learning and Sharing of best practices:

• Collaborate with country teams to integrate regular reflection and learning practices, generating evidence and capturing lessons to guide programme design and planning.
• Ensure learning activities are promoted, prioritised, coordinated and where necessary develop and deliver high-quality training using best practices.
• Promote and manage internal and external knowledge sharing through platforms like websites, webinars, social media, and eLearning exchanges.
• Build strong networks with key stakeholders to integrate WaterAid’s evidence and learning into the WASH sector and beyond.

To be successful, you will need the following:

• A university degree in Economics, Computer Science, Social Sciences, Statistics, Research or other related fields.
• A master’s degree in the same fields listed above will be an added advantage. 
• At least 7 years of relevant professional experience in economic and data analysis, Statistics and Research.
• Proven experience in planning, monitoring, evaluation and reporting (PMER) preferably in a Water, Sanitation and Hygiene focused INGO.
• Good knowledge of data collection methodologies, tools, and processes. Proficient in generating and synthesizing knowledge, with strong skills in research, data analysis, and the use of software and database applications for programme monitoring and learning.
• Highly skilled in using Microsoft Office, Power BI, SharePoint, and web-based management and knowledge systems, with experience in handling data quality assurance and reviewing project indicators.
• Experience in using information systems to inform programme decision-making and monitor progress.

Click on ‘Apply’ to download the job description with full details on how to apply.

We’re looking for people who share a commitment to our vision. We’re looking for people with an appreciation and respect for different people and ideas, and the energy and expertise to help tackle the most important challenges. In return, you can expect to get inspiration from the change you help make happen, a sense of belonging and the feeling of being part of a global community. You will also experience stimulation and fulfilment, the chance to grow, and space to be yourself at your best. This is our pledge to you.

WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority, and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate preemployment references and checks to ensure high standards are maintained.

WaterAid is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.  

Only candidates shortlisted for interviewing will be contacted within two weeks of the closing date for applications.

Job title: Senior Programme Coordinator

Term: Full time, two-year fixed contract with the option to extend

Salary: £36,920 + generous benefits

Location: Office located in Victoria, London. We encourage flexible working and have a hybrid working policy in place with expectations of one to three days in the office per week.

Closing date: 12 noon, 25 November 2024

Interviews: 3 and 4 December

Working as part of our development and engagement directorate, this is an exciting opportunity for someone who is looking to further develop their project and event management skills within a busy and high performing team.

Our Digital Boards programme provides leadership development support to NHS Boards through bespoke board development sessions, peer learning events and written outputs. This role will involve working with the programme team and project partners to deliver a high volume of outputs every year.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to NHS Providers HR team.

Please also complete the online interactive equal opportunities monitoring form as part of your application.

Please note: You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship

NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.

About Scotland's International Development Alliance

Scotland’s International Development Alliance is the membership body for everyone committed to creating a fairer world, free from poverty, injustice, and environmental threats.

Our work facilitates connections across the international development sector to improve impact and effectiveness for a range of actors including public sector bodies, third sector and international NGOs, private companies, universities, and charitable trusts.

Our network has a global reach, with members working in more than 100 countries with a wide range of specialisms. We exist to improve the capacity, influence, and effectiveness of our diverse sector in Scotland through providing opportunities for networking, debate, training and promotion of good practice. We help members share their skills and learn from each other’s best practice to boost effectiveness of our members and their partners.

About the role

Working closely across the small team at SIDA, this post offers an exciting opportunity to support and coordinate knowledge-exchange communities of practice across a network of actors on global sustainable development in Scotland, including members from public and private sectors, academia and civil society. The role will support our members to contribute effectively to global, sustainable development by developing learning opportunities, tools, and resources based on members’ needs, as well as on key developments across the sector.

The postholder will lead on the planning, delivery and evaluation of SIDA’s programme of learning activities for members including workshops, peer learning events, mentoring, webinars and other events on key topics of interest to the sector. The jobholder will be expected to support other events hosted by SIDA such as the annual conference when needed and to generally support the team deliver against the strategic objectives.

Responsibilities

- Coordinate, monitor and assess members’ access to learning resources by: 

o Developing or commissioning learning resources

o Facilitating member access to online tools, learning platform and best-practice resources,

o Ensuring existing resources are up to date, relevant and regularly reviewed. 

- Strengthen and coordinate knowledge-exchange communities of practice across SIDA’s stakeholders by:

o Working with other team members to develop collaborative learning opportunities including peer to peer learning,  collective problem-solving, and knowledge exchanges between stakeholders globally,  among stakeholders within our membership and their partner countries

o Supporting members to access and make best use of new online collaboration spaces in particular SIDA’s members Hub.

- Support learning, development and capacity strengthening among members by:

o Identifying priorities for training and mentoring, based on members’ needs as well as key developments in the global sustainable development sector and beyond

o Leading on the delivery and evaluation of SIDA’s offering of workshops, peer events and mentoring

o Facilitating or commissioning facilitators for learning activities 

o Building and strengthening partnerships with trainers and evaluators both within and outside of Scotland, particularly in members’ partner countries

o Maintaining a register of mentors, facilitators and trainers to support members’ organisational effectiveness.

- Any other task as is reasonably required to support the delivery of SIDA’s activities and services.

Person Specification

Skills, knowledge and experience

Essential

· Experience of analysing organisational learning and capacity strengthening needs, setting learning objectives and evaluating effectiveness

· Experience of designing and delivering (or working with third parties to deliver) engaging learning events, particularly virtual and/or hybrid events

· Good awareness of organisational learning, development and best practice and in the global sustainable development sector

· Strong verbal communication skills, including the ability to represent the Alliance and work directly with diverse stakeholders

· Ability to plan and manage a complex programme of work, and to work to deadlines

· The ability to work on own initiative and to prioritize and plan workload

· Appreciation of cultural differences and of the difference this makes to learning styles and ways of working

· Excellent inter-personal skills, and ability to work well with a team, and to build and maintain relationships.

Desirable

· Experience in international development

· The ability to facilitate training sessions and workshops would be a significant advantage

· Digital design skills/ Experience designing engaging online learning content.

Post summary

This is an exciting position for an exceptional person with fundraising, campaigning, policy, communications and management/leadership experience to temporarily direct one of the UK’s leading human rights NGOs. In this role, you’ll have the opportunity to oversee high-impact civil liberties campaigns to achieve real change and manage a high-performing multi-disciplinary team to further privacy, free expression and data protection rights in the United Kingdom. Importantly, you’ll be an experienced fundraiser, responsible for leading our grants and major giving to maintain Big Brother Watch’s income growth, and have experience with financial reporting.

You’ll have a diverse skill-set enabling you to line manage our Advocacy Manager, Digital Communications Manager and Head of Research and Investigations. An ideal candidate will also be responsible for leading the development of policy positions on new and emerging issues alongside our talented team.

You may also share spokesperson responsibilities, taking up our role as a recognised voice on civil liberties matters in the national media, though this is not essential.

The start and end of the position will include comprehensive handover periods with the current Director, and may include a period of co-working full time with the current Director.

We recognise that applicants may not have all the skills relevant to this role, or policy expertise across all of our key campaign areas. However, if you are a committed and experienced civil liberties advocate with significant fundraising and management experience, we would like to hear from you.

About you

We’re looking for highly experienced professional with a track record of NGO fundraising and management with a demonstrable passion for protecting civil liberties, especially privacy and freedom of expression. Ideally, you’ll have a high level of experience of or interest in working on new and emerging technologies.

Importantly, you’ll have excellent political judgement. You’ll have strong knowledge of British politics, a strong network of relevant contacts and significant experience both fundraising and advocating for change.

You’ll have an entrepreneurial approach, always identifying opportunities to boost Big Brother Watch’s campaigns, resources and reputation. The ideal candidate will appreciate the importance of winning in the court of public opinion in order to win in parliament, and have the skills to do both.

You’ll be a brilliant communicator internally and externally, able to simplify complex technology issues and convey powerful messages whether in campaign slogans or in interviews as a Big Brother Watch spokesperson.

You’ll be at ease working on a strictly non-partisan, cross-party basis and grounding our campaigns and communications strategies in human rights and liberal principles. You’ll also embody our principles of equality, respect and accountability.

We’re looking for someone with natural leadership qualities, ideally with experience of managing managers, who will bring the best out of our highly capable team as a motivating and compassionate director.

If you’re committed to Big Brother Watch’s mission, we’d like to hear from you.

Big Brother Watch

Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.

We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.

We’re a small, dedicated and highly effective team of seven full-time staff, in addition to contractors and volunteers.

JOB DESCRIPTION

Fundraising

• Seeking fundraising opportunities and writing fundraising applications

• Reporting to funders, including trusts/grants and individual donors

Management and finances

• Day to day operational management of the office, ensuring policies are upheld

• Management of the Advocacy Manager, including overseeing the development of quarterly campaign plans and evaluations across our priority areas

• Management of the Digital Communications Officer and our public communications strategy/scheduling, encompassing digital fundraising

• Management of the Head of Research and Investigations, ensuring ongoing production of high-quality research, investigations and reports to support priority campaign areas

• Ensuring the highest level of quality of all campaigns, communications and research output

• Manage staff performance and development, and ensure wellbeing

• Help foster a positive, supportive work environment

• Financial management of the organisation, liaising with our accountants, with quarterly financial reporting to the Board of Directors, and maintenance of our annual budget

• Organise quarterly meetings of the Board of Directors and prepare papers, including financial and campaign updates

Advocacy

• Lead a high-performing, multi-disciplinary team to further our strategic aims across campaigns, communications, research and some litigation

• Identify advocacy and press opportunities to further campaign aims, with the team

• Oversee and ultimately authorise our public messaging, from press quotes to public stunts, in line with our strategic aims

• Work with the team to promote Big Brother Watch’s campaigns externally/in the media, supporting spokespeople or personally undertaking speaking engagements, media interviews/opinion writing, etc.

• Uphold Big Brother Watch’s reputational excellence in public fora

• Work with the team to communicate complex issues to varied audiences, whether parliament, press or public

• Identify opportunities to further our strategic aims whether in parliament, the press or through legal action

• Identify and support opportunities for the team to work with stakeholders and pursue collaborative campaigns/coalitions on key issues

• Develop and advance Big Brother Watch’s relationships with allies across Government, legislative bodies, international organisations & NGOs in a strictly cross-party manner

• Produce formal correspondence, blog posts, presentations, and other documents articulating Big Brother Watch’s strategic goals

• Reflect, evaluate and implement learning from Big Brother Watch’s performance

PERSON SPECIFICATION

Essential

• Successful experience (2y+) fundraising from trusts and individual donors for a non-profit/NGO

• Experience of budget management and financial reporting, particularly in a non-profit context

• Proven leadership in a senior management role (2y+) in a similar role or environment

• Proven experience with high-level political judgement and decision-making

• A strong understanding of the external political environment, including levers for change and knowledge of what changes the minds of decision-makers

• A demonstrated commitment to defending rights and civil liberties in the UK

• Strong problem-solving skills

• Proven ability to work successfully in a non-party, cross-party environment

• Proven ability to represent an organisation as a responsible and high-impact ambassador

• Proven commitment to organisational excellence across all outputs

Desirable

• Experience managing managers

• Expertise and experience on UK issues relating to data protection, civil liberties, privacy, surveillance and/or free expression

• Excellent and persuasive communications skills

• Aptitude for managing and building relationships with stakeholders

• Familiarity with relevant UK surveillance and data protection laws

Salary: Self-employed, paid at £15 p/h (term-time only).

Contract: Fixed Term Contract until March 2025

Reports to: Newham Parent Carer Forum

Based at: Newham Parent Carer Forum Office, with flexibility for remote work

Hours: 12 hours per week, Monday to Friday (flexible working hours, with at least two days per month in the office).

Background

Newham Parent Forum (NPF) is a voluntary group of parents and carers of children and young people (0-25) with special/additional needs and disabilities (SEND) living in the London Borough of Newham. We provide an opportunity for parents and carers to express their views and input into the planning and delivery of SEND services.

We signpost and empower families to obtain the best possible support and services for their children. The work of the forum is supported by Contact, and we are a member of the National Network of Parent Carer Forums (NNPCF).

The work of the forum is funded by DFE and supported by Contact. ‘Contact for Families with Disabled Children’.

CB Plus (CommUNITY Barnet) has been appointed by the Forum to act as a local host and provide a range of support including recruitment.

 About the Role

This is a self-employed role. We are seeking a highly motivated and organised Self-Employed Administration Officer to join our team on a part-time basis. As a self-employed contractor, you will have flexibility to manage your working hours, with a requirement to be present at the office at least twice a month. In this role, you will be the backbone of our office, providing exceptional administrative support and ensuring the smooth day-to-day operations of the forum.

We will review applications and conduct interviews on a rolling basis. If we find the right candidate, we may close the job advert early, so early applications are encouraged.

Customer Experience Analyst
Location: Based at any of our Wetland Centres
Contract: Fixed Term for 18 months
Salary: £31,680 per annum

About The Role

The Customer Experience Analyst is a fantastic chance to align supporter journeys with WWTs new strategic direction and ambitions.

Working closely with the Supporter Journey Manager, you’ll develop relevant and engaging communication journeys that not only delight supporters but also build and nurture long-term relationships.

You’ll get to collaborate with teams from across the organisation to map and analyse the journey, recommending improvements aligned with business objectives, with the goal of creating a positive and seamless supporter experience.

As Customer Experience Analyst you will help ensure that every interaction with our supporters is meaningful and impactful, and that we maximise income and meet engagement targets.

It’s an exciting time to join WWT and make a real impact, to inspire more people to support wetlands and bring our mission to life. Together we can restore wetlands and unlock their incredible power!

This role is hybrid, based at one of our UK Wetland Centres, with time in the office at least once per month currently.

A current driving licence and the ability to occasionally travel to other locations is essential.

This role is a fixed term contract for 18 months.

When visiting our website, you will notice this position is referred to as a Supporter Journey Analyst in the job description. This is how the role is known internally within WWT.

About You

As a champion of supporter journeys, you’ll be instrumental in delivering an excellent supporter experience and supporter care across WWT.

With your keen planning and analytical skills, you’ll streamline processes and enhance the supporter experience, with an eye for the crucial details.

Your collaborative attitude and communications style will enable you to build strong connections across WWT and inspire a supporter-centric approach and excellent supporter care.

You’ll be a key voice and advocate for our supporters, ensuring their needs and experiences are at the heart of everything we do.

It’s all about creating a seamless, inspiring journey for our supporters, and as Supporter Journey Analyst you’ll be a key player in making that happen.

Ready to dive in?

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) - this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from Care first

Closing Date: 24/11/2024

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

As the Senior MEL Officer in the MEL team, you will support the Head of Impact & Learning and the MEL Manager, as well as the Programmes & Impact department and wider team, to measure and analyse the quality and impact of our programming. You’ll use your strong organisation skills, experience in data collection and analysis, and ability to identify key trends and impact in our work. You will also work with colleagues across the organisation to ensure that our impact and expertise in working with women entrepreneurs is measured and communicated accurately and effectively to our Board of Trustees and external stakeholders.

Department purpose

This role sits within the Programmes & Impact department, which is responsible for the development and delivery of our programmes and services, ensuring they are delivered to a high quality, remain responsive to women entrepreneurs’ needs and have demonstrable impact. The department is divided into three teams: Entrepreneurship, which is responsible for delivery of services such as HerVenture and the four ‘Road to’ programmes, Mentoring, which is responsible for development and delivery of the Mentoring Women in Business programme, and MEL, which is responsible for quality impact measurement, analysis and research.

Key responsibilities

Main obligations

• Support the development and implementation of MEL systems and tools across Mentoring and Entrepreneurship projects, providing the Foundation with the necessary information to understand our impact and inform programme improvements.
• Support in collection and analysis of organisational KPIs and provide overall operational support for the MEL team.

Specific responsibilities

• Programme Monitoring, Evaluation and Learning
• Ensure up-to-date programme monitoring and evaluation materials (surveys, data collection tools and theoretical frameworks) are in place for existing programmes as well as those that are in development.
• In collaboration with colleagues in the Mentoring and Entrepreneurship teams, execute the annual calendar of programme and partner surveys, including uploading and testing the surveys.
• Develop analysis plans aligned to key research questions, programme goals and logical frameworks.
• Collect, clean and analyse quantitative and qualitative programme data aligned to programme goals, logical frameworks, organisational KPIs, and general summaries of findings.
• Collaborate with colleagues on the Mentoring and Entrepreneurship teams to support dissemination of programme findings and cross-site trends internally and externally.

Research and Evaluation

• Provide administrative, logistical and analytical support for programme evaluation and in-country data collection.
• Conduct desk research to support programme implementation and/or provide background and context for research and evaluation findings.
• Collect, clean and analyse data for Foundation-led or commissioned research and evaluations.
• Support development of tools and protocols for qualitative data collection, and conduct remote and in-country fieldwork, as needed.
• Project management and administration
• Attend and document monthly MEL meetings with colleagues in the Entrepreneurship and Mentoring teams.
• Support drafting internal and external reports to donors and in-country partners sharing programme outcomes and recommendations.
• Provide administrative support to the MEL team to organise and archive programme data, and anonymise PII in accordance with GDPR, under the direction of the MEL Manager.
• Maintain MEL data storage systems, including an organised library of accessible data collection tools and a database of vetted survey questions.
• aintain workplans for projects and workstreams (e.g. survey or reporting cycles).
• Provide cross-departmental support and advisory for using data
• Maintain and enhance the resources available on the MEL workspace and act as first responder to assigned data requests from other departments.
• Update slides, one-pagers and other resources describing programme reach and impact for use by the Partnerships team and others.

Other responsibilities

• Administrative support for the MEL team as needed, e.g., calendars, travel, agendas, record management.
• Ad hoc support to Chief Operating Officer in data collection and analysis, organisational and board reporting and dashboards.
• Work to protect and enhance the reputation of the Foundation, seeking opportunities to expand and promote awareness of the Foundation’s work.
• Ensure all people are treated with respect, compassion, justice and trust in the course of their work, thereby promoting the Foundation’s core values.
• Be familiar with and adhere to the Foundation’s policies and procedures.
• Other responsibilities may be added in line with experience and programme requirements.

 Person specification

• All applicants should already have the right to work in the UK. The Foundation does not offer sponsorship at this time.
• Essential criteria
• Two or more years of experience working in MEL, ideally related to international development.
• Experience with MEL tools and approaches for qualitative and quantitative data collection and analysis, including survey design and implementation, semi-structured interviews, focus groups and outcome harvesting.
• Good skills in MS Excel, PowerPoint and SurveyMonkey (or other survey tools such as Kobo Toolbox or Google Forms).
• Data collection, storage, analysis, and visualisation skills.
• Comfortable working in a fast-paced environment and able to juggle competing priorities while maintaining a meticulous attention to detail.
• Ability to develop a clear narrative from data, pitched at an appropriate level for the target audience, and to develop evidence-based recommendations.
• Motivated to expand MEL knowledge and skills, proactively identifying skill gaps and seeking opportunities for training, coaching and development.
• Ability to solicit and integrate feedback into work products and incorporate learning into future work.
• Ability to excel in a collaborative environment, working within and across teams.

Desirable criteria

• Understanding of data collection challenges in low and middle income countries.
• Understanding of GDPR legislation and its application to MEL.
• Project or programme management experience.
• Basic understanding of descriptive and inferential statistics and one or more statistical packages such as SPSS, SAS, Strata or R.
• Familiarity with Microsoft Teams (or other project management/collaborative software) and Google open source suite of programmes, including Forms.
• Experience living and/or working in a low or middle income country.
• Understanding of key issues in women’s economic empowerment, entrepreneurship, and of gender and development.
• Willingness and ability to travel internationally.

We are a looking for an experienced and highly motivated  Programme Lead: Enterprise who will be responsible for bringing a unit on the Trust’s land back into operation as a functioning venue and subsequently will be responsible for the management and programming of the dual-use space for community and commercial use, including looking for opportunities to enhance the potential of the venue through creative methods.  You will also lead, motivate and organise a team of sessional and contract staff to effectively run the space.

Key responsibilities of the role include but are not limited to:

• Overseeing the operations of the venue(s), ensuring effective running of the space for community and commercial use.
• Educating community bookings on profit-making opportunities for events held at the venues. 
• Managing and coordinating internal and external stakeholders, including a team of sessional and contract staff specifically trained to help run the venue.
• With the facilities team, ensure compliance with contracts, agreements, health and safety legislation in relation to your events and the venue.
• Maintaining good systems and records in relation to data collection, management and implementation of initiatives for which you are responsible and via templates for feedback on community bookings.
• Managing any partnership agreements and reporting against agreed outcomes and objectives. 
• Responsibility for budget management and reporting. 

Experience, knowledge and skills:

• Minimum of 1 years’ experience of managing a venue.
• Good commercial awareness.
• Demonstrable experience of delivering events within venues.
• Experience of managing and reporting on substantial budgets. 
• Excellent negotiation skills.
• The ability to provide a friendly and efficient service, with an aptitude for working in a complex and fast changing environment. 
• The ability to work flexibly in some cases, in line with project needs. 
• The ability to work with diverse communities and in a diverse environment.
• A good understanding of the local area, is desirable.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is 24 November when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.