Office manager jobs in manchester

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

Greater Manchester and the surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

 Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

Practical, helpful and supportive – you thrive working at a fast pace whilst maintaining accuracy and you work collaboratively with others to complete tasks, you are a confident MS Office user.

A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

Flexible working hours to balance home and working life

25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

Company car for front line care posts

Access to the Blue Light Card Scheme, and other rewards and discounts

Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

Pension scheme where we contribute 5% of your salary and you contribute at least 3%

The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Please disclose on the application form if you have used AI for any part of your job application.

Interviews will take place either on Teams or at our Greater Manchester care team office, with the dates to be confirmed. We will only contact those applicants who have been successfully selected for interview. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we welcome applications from all backgrounds.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is seeking an experienced and motivated Charity Event Co-Ordinator to join our team. 

You will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK.

Key Responsibilities:

• Support with stewardship, delivery and growth of National Events programme which includes London Marathon, Berlin Marathon and Dublin Marathon
• Ensure our event participants have access to relevant fundraising advice, materials guidance and accurate signposting, whilst promoting best practice in fundraising
• Keep our CRM database fully up to date with information about our supporters and their fundraising activities
• Manage event consoles for all Challenge Events, ensuring participants are signed up and places confirmed within a timely manner
• Ensure all Challenge Events are listed and updated on our website, including adjusting number of places available and closing events when they reach capacity
• Support with marketing of Challenge Events through social media and other channels

Skills & Experience:

• Experience in events fundraising, donor management and stewardship
• Experience of working to and achieving objectives and financial targets
• Excellent attention to detail and the ability to work accurately and efficiently
• Excellent time management skills and the ability to plan and work to pressing and competing deadlines
• Ability to mitigate for risks and spot opportunities for improvement
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure

If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Location: Any UK Trust office (Hybrid working 2-3 days in the office)

Interviews: Over MS Teams on 6th May

For more information or to apply, please click 'apply now' to be directed to our website.

We're on the lookout for a driven and creative Corporate Partnerships Executive to join our dynamic fundraising team. You'll play a vital role in nurturing a portfolio of mid-level corporate partners (giving under £25k annually) who are passionate about supporting young people across the UK. You will also support our commercial team with their flagship cause-related marketing campaign, ‘Change a Girl’s Life’, raising funds for young women and girls. If you thrive on building relationships, creating engaging communications, and developing innovative fundraising materials, this role offers an exciting platform to grow your impact and career.

At The King’s Trust, we believe in the power of business to create social change, and this role is at the heart of that mission. You’ll be the first point of contact for our mid-level giving partners, helping them understand the real impact of their contributions while working alongside senior leaders to identify future high-potential supporters and cultivating new opportunities. Alongside the commercial team, you will play a role in delivering one of our most exciting campaigns, which brings partners together and breaks down the barriers that young women face. You will manage your own portfolio, influence strategy, craft high-quality proposals and reports and be empowered to make a real difference - not just in the lives of young people, but in how corporate partners engage with our mission.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Corporate Partnerships Executives? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Corporate Partnerships Executives! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).  

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3477 

Regional Fundraiser - North West

The successful candidate will live within this area, and be able to travel across the region, including to fire and rescue services in: Lancashire, Greater Manchester, Cheshire, Staffordshire, Shropshire, Gwynedd, Clwyd, Merseyside and Northern Ireland.

37.5 hours per week
Salary: £39,004.18
Car allowance: £3,400 

Working pattern to be agreed (with occasional evening or weekend hours required)

About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.

We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.

We are looking for an experienced Fundraiser to join our national team, who can inspire the varied communities across the North West to unite support for their fire and rescue communities.

The Benefits
As an Employee of the Charity, we pride ourselves on ensuring you have great employee benefits along with a caring and supportive working environment.

• Salary £39,004.18 per annum
• £3,400 per annum Car Allowance (Ts & Cs apply)
• Pension: 8% pension contributions (All pension contributions are paid by the Charity on your behalf. No employee contribution is required, though can be made through a salary sacrifice scheme)
• Paid Annual leave: 25 days’ holiday rising to 27 plus Bank Holidays (pro rata)
• Life assurance: 3 x basic salary
• Access to an Employee Assistance Programme, Health Care cash plan, and other support tools.

The Role
Building relationships with the fire and rescue services in your area, you’ll become an integral part of the local fire services community. You’ll join a nation-wide team of inspiring and innovative fundraisers, working collaboratively to secure the much-needed income for the Charity.

Helping to coordinate events, support fundraising initiatives and implement new ideas, you’ll support your people, stations, and offices to raise awareness of the Charity and achieve and exceed income targets, as well as working with local businesses and people to maximise our fundraising potential.

By generating the income we need to realise our ambitions, you will help us to be there for even more members of the fire and rescue community.

This role is subject to a Basic Disclosure and Barring Services Check.

About You
We’re looking for an enthusiastic and innovative fundraiser to join our team, full of ideas and a positive attitude. You’ll need excellent business and project planning skills, as well as the ability to multi-task and adapt your communication style to your audience.

You’ll be responsible for maximising the potential fundraising income from every initiative you support, so you must be able to effectively engage with multiple stakeholders and build strong networks.

You’ll also be able to support and inspire our volunteers, ensuring that these vital links between our Charity and the fire and rescue services are happy and fulfilled in their roles.

Reporting to the Regional Fundraising Manager, you’ll be an excellent communicator with exceptional organisational skills and a ‘can do’ attitude.

How to apply

Please apply online, via our recruitment portal.

We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.

To provide front of house duty cover and work with women from Stockport who are enquiring or reaching out to SWC for support

To work with women to identify support needs

To assess women

This is a non-case holding, assessment and referral post and is office based

The role will include safety planning, risk assessment, safeguarding, and triage

Please see attached Job Description and Person Specification for full details of the post

Location: Manchester, Newcastle or London (Hybrid working - minimum of 2 days in the office)

Interviews: 30th April 2025

Are you passionate about using the power of prospect development to make a real impact? Do you have the skills for excellent research, portfolio management, and leading high-performing teams? If so, we would love you to be part of our dynamic team at The King's Trust.

As we approach our 50th anniversary and embark on an exciting new strategy, we’re looking for a Head of Prospect Development to play a pivotal role in shaping our future. Young people are at the heart of everything we do, and this is your chance to drive fundraising performance by leading exceptional prospect development and managing a pipeline of high-value opportunities.

In this role, you’ll lead and inspire our talented prospect development team, working closely with fundraising colleagues across philanthropy and corporate partnerships. Together, you’ll provide high-quality, compliant, and impactful research and portfolio management support that directly contributes to achieving our ambitious goals for young people.

This is more than just a job. It’s an opportunity to be part of something bigger—to empower the next generation and help us make a lasting impact in the lives of young people who are striving for a brighter future.

What we’re looking for:

• Proven expertise in prospect development, research, and portfolio management
• A passion for data-driven strategies and a collaborative, people-focused approach
• A natural leader who can inspire, mentor, and guide a team to success
• A strong understanding of philanthropy and corporate fundraising
• A commitment to creating impactful, compliant, and innovative prospect development strategies

If you're driven by a sense of purpose, excited by the prospect of shaping the future of young people, and eager to contribute to a thriving, ambitious team, we would love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Head of Prospect Development? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of theHead of Prospect Development! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3472 

Are you a dynamic leader with a passion for delivering high-quality testing solutions? Join us as a Portfolio Delivery Test Lead and drive excellence in our testing processes!

�� Location: Hybrid/remote (expectation to travel to key national sites as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary:

• Starting from £46,434.55 - £51,078.01 for base locations outside of London, dependant on experience and location
• Starting from £51,078.01 - £56,185.81 for base locations inside of London, dependent on experience and location

What is a Portfolio Delivery Test Lead?

As Portfolio Delivery Test Lead (a new role to MSIUK) you will oversee testing and lead the UAT (User Acceptance Testing) for all new MSI UK system deployments, responsible for planning, executing, and overseeing UAT to ensure that the solution meets business requirements and is ready for deployment.

You will work closely with the Project Managers, Products team, Business Intelligence team, Digital, IT teams, Governance, Contact Centre, Clinical colleagues and Operations, Clinical Safety, UK Learning & Development team, Global Information Services and all colleagues across the business

The objective of this role is to ensure any DDaT deployment to the business is fit for purpose, fully tested and accepted by the business to improve the client journey with MSI UK, on small pathway changes to larger projects alongside process improvements to enhance the client experience and overall business.  The role will support other teams in DDaT such as test and release or regression testing with the Product team.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

• Design and implement fit-for-purpose UAT frameworks aligned with business goals.
• Create detailed test plans, cases, and criteria to reflect business requirements.
• Manage a test environment mirroring production, including representative test data.
• Define UAT timelines and milestones to keep projects on track.
• Collaborate with users to create actionable test scripts and scenarios.
• Lead testing, track progress, and manage defects with prioritisation and retesting.
• Ensure testing rigor, support methodology development, and oversee collection of test evidence.

What we’re looking for:

• Previous experience as a Test Lead, managing UAT processes, including test plans, cases, and scripts.
• Proven ability to use, manage, and suggest automated testing tools.
• Strong analytical and problem-solving skills, with the ability to simplify complex use cases.
• Excellent communication and interpersonal skills, capable of explaining technical concepts clearly to end-users and non-IT staff.
• Solid understanding of risk and issue mitigation, with the ability to escalate when necessary.
• Ability to build and maintain effective relationships with internal and external stakeholders.
• Strong technical and strategic thinking skills, able to work efficiently in a fast-paced environment.
• Deep understanding of the agile product development lifecycle, including product strategy, story writing, requirements definition, backlog prioritisation, development, QA, and launch.
• Familiarity with the current and emerging digital and technological landscape, and how it aligns with organisational goals.
• Willingness to work outside core hours (including weekends) and travel as needed.

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team on a part time basis (17.5 hrs per week, covering a minimum of three days per week)

​​As a key part of our fundraising efforts, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year.​

​Key Responsibilities:​​

• ​
  • Generate income across a range of community fundraising initiatives and events ​
  • Steward supporters to help drive the charity’s fundraising activities and growth 
  • ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
  • Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​​

Requirements:​​

• ​
  • At least one year of fundraising experience, with a proven track record in income generation​
  • ​Strong experience in supporter stewardship​
  • ​Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
  • Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure ​

This is a fantastic opportunity to make a tangible impact and help us to grow our supporter base across Suffolk and Norfolk. ​

​If you’re looking for a rewarding challenge, we would love to hear from you!

​​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Head of Risk, Compliance and Governance - Charity - 6 Month Day Rate

A leading national charity dedicated to supporting individuals and families facing a significant health challenge is seeking a proactive and detail-oriented individual to join them on a temporary basis as their Head of Risk, Compliance and Governance to ensure the smooth continuation of key functions during a transition period.

This six-month contract offers a crucial leadership role, primarily focused on driving the risk management strategy and ensuring a robust compliance framework. You will line manage a team and collaborate across the organisation, playing a vital role in maintaining operational efficiency and safeguarding the charity's interests. This role offers remote working with an expectation of attending the office in [Specify Location, e.g., London] approximately once a month.

As Head of Risk, Compliance and Governance, you will be instrumental in maintaining a strong governance and risk culture, enabling teams to operate effectively and with confidence. This role requires a strong understanding of risk management principles, excellent communication skills, and the ability to lead and support a team.

Key Skills Required:

• Extensive Risk Management Expertise: Proven experience in developing and implementing risk management frameworks, including strategic and operational risk registers, and holding a relevant qualification.
• Compliance and Governance Oversight: Strong understanding of compliance requirements, policy development, and experience with company secretarial matters, including relevant regulatory body filings.
• Effective Line Management & Collaboration: Demonstrated ability to lead and support a team, fostering a collaborative environment and working effectively with stakeholders at all levels.
• Proactive and Detail-Oriented: Ability to work independently, manage conflicting priorities, and ensure meticulous attention to detail in all aspects of the role.

Contract Details:

• Duration: 6 months
• Rate: £450 - £500 per day - Inside IR35
• Location: Remote - one day per month in London

Apply now for immediate consideration for this impactful leadership opportunity.

URNFP is acting as an employment agency for this vacancy

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team and increase our supporter base across Essex & London. ​

As a key part of our fundraising efforts in a high-performing region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year.​

​Key Responsibilities:​​

• ​
  • Generate income across a range of community fundraising initiatives and events 
  • ​​Steward supporters to help drive the charity’s fundraising activities and growth ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
  • Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​

Requirements:​​

• ​
  • At least one year of fundraising experience, with a proven track record in income generation ​Strong experience in supporter stewardship
  • ​Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
  • Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure ​

​If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We're on the lookout for a seasoned pro who knows their way around the software development and project management lifecycle—if that sounds like you, keep reading!

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependent on experience and location

What is a Head of Digital, Data and Technology? 

As the Head of DDaT Portfolio Delivery, you will leverage your extensive experience and deep understanding of the technical project lifecycle and key delivery methodologies. Proficiency in Agile, Scrum, DevOps, and Waterfall frameworks is essential for effective governance and optimisation of complex project portfolios.

This role offers a unique opportunity to apply your skills and passion for change in a growing healthcare organisation, supporting over 110,000 clients annually.

You will collaborate closely with various heads of departments and colleagues across the business to ensure all DDaT deliveries are strategically aligned, rigorously tested, delivered on time and within budget, and fully adopted by the business. This role drives seamless execution from small enhancements to large-scale projects, enhancing the client journey, operational efficiency, and business impact for MSI UK.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The role of the Head of DDaT Portfolio Delivery will have:

• Deep understanding of software development, IT infrastructure, DevOps, Agile, and Scrum practices, with experience in AI, ML, RPA, UX, design, end-user testing, and requirements gathering.
• Ability to analyse complex problems, devise solutions, and make informed decisions under pressure.
• Identify risks, implement mitigation strategies, and ensure projects stay on track.
• Ensure deliverables meet standards through effective QA and testing protocols, with continuous monitoring and evaluation.
• Comprehensive understanding of project lifecycles, tailoring Agile, Scrum, and Waterfall methodologies for timely, budget-compliant delivery.
• Capable of troubleshooting technical issues and understanding software or product development intricacies.
• Expertise in system architecture, DevOps, risk management, ITIL, technical documentation, and programming languages.
• Oversee testing quality internally and with vendors, ensuring robust methodologies and evidence collection.
• Familiarity with technologies used, capable of troubleshooting technical issues.

What we’re looking for:

• Extensive experience delivering complex digital and tech-enabled programs, with deep knowledge of healthcare technology ecosystems (e.g., NHS Digital, EPRs, FHIR, GDPR, DSPT).
• Proficient in Agile, Scrum, DevOps, SAFe, Lean, and Waterfall, ensuring efficient delivery across cross-functional teams.
• Proven leadership in digital/data/technology strategy, including authoring and presenting strategic documents to executive teams.
• Skilled in developing and deploying client-facing digital solutions (e.g., portals, remote monitoring, digital health apps), ensuring compliance, usability, and smooth go-live transitions.
• Strong stakeholder engagement and vendor management skills, including RFPs and procurement via NHS frameworks (G-Cloud, Digital Marketplace).
• Expertise in demand and capacity planning for DDaT, aligning delivery with business needs, compliance, and budget.
• Experienced in BI and data strategy projects, including integration, analytics, automation, and emerging technologies (RPA, AI, ML).
• Able to gather technical requirements aligned with business goals and system capabilities.
• Skilled in measuring ROI on tech initiatives using KPIs and cost-benefit analysis.
• Strong project management skills across the full lifecycle, blending PRINCE2 governance with Agile and Waterfall delivery.
• Experienced in Agile product development—from strategy to launch—and translating complex technical concepts for non-technical audiences.
• Deep knowledge of emerging digital trends and their strategic applications.
• Flexible to travel and work outside core hours as required.
• Established and led PMO practices to ensure strategic alignment, risk management, resource planning, and continuous improvement.

We need your powerful diary, email and organisation skills to help ensure our Director and Our Movement makes the impact we need. Your administrative skills will release more life into our movement. 

We need you to make the most of Office365 and provide support with

· Diary and email management for the director (40%)

· Meeting support (30%)

· Task management support (30%)

Our director has a neurological condition (Dyspraxia) so experience of supporting neurological workers is helpful.

About us

We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today. 

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients. 

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.

The role

NEA has an exciting opportunity for a Training and Education Officer to support with the delivery of our accredited training and qualifications to stakeholders across the United Kingdom as well as develop and deliver our expanding education programme nationwide.

You will work across both the training and education teams to develop and deliver training courses and education workshops to frontline workers, volunteers and young people from a wide range of organisations, including local authorities, housing associations, voluntary and community groups, and commercial organisations.

Our training courses and workshops cover key issues associated with fuel poverty, fuel debt, affordable warmth, low-carbon technologies and practical energy efficiency advice. You will work alongside the training team to develop, design and deliver these engaging online and face-to-face courses and qualifications.  You will act as an examiner for all NEA qualifications, assist in the development of future assessment-based qualifications; and have the ability to identify new opportunities for training and assessment product development.

You will work closely with the existing education team to enhance the current education provision of the charity; you will develop and deliver education sessions in line with programme and funding needs. Delivery will include both Primary and Secondary school sessions as well as bespoke education sessions for care leavers, young carers, youth offenders and children soon to be attending university or college.

We are accepting applications from across the United Kingdom however, we are particularly interested in hearing from applicants in the Midlands, Yorkshire, and the North-East of England.

What you will need to succeed

You will possess a relevant training or education qualification and have recent, demonstrable experience in delivering adult training and or primary / secondary school sessions. Ideally, you will also bring experience in one or more of the following fields: energy, community development, debt or money advice, consumer issues, or housing.

With excellent communication skills and IT skills, you will be adaptable and bring a lot of energy to the team.  You’ll be brimming with ideas and enthusiasm and have a passion to deliver training and education to people from diverse backgrounds and the desire to make a positive difference to people’s lives.

You will be expected to deliver training and education sessions depending on organisational need, as well as occasionally delivery in wider England and Wales. This will require overnight stays and flexibility on the part of the post holder.

The role of Training and Education Officer will be part of the Development and Partnerships Directorate and the postholder will report to NEA’s Training Programme Delivery Manager.

Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. 

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria. 

We are offering:

• £31,068 - £35,836 (Points 18 -25) (plus £3,300 London Weighting if applicable). New appointments are usually made at the starting point of the scale.
• 11.5% non-contributory pension.
• 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum.
• Flexible working arrangements including the opportunity for Hybrid working.
• Enhanced family friendly payments.
• Employee Assistance Programme.
• Employee benefits platform.

The closing date for applications is Tuesday 06 May2025 at 12 noon.  Interviews will be held Wednesday 21 May 2025.

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Please note CVs will not be accepted as part of the application process.  No agency or advertising enquiries please.

NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511.  Company Registration No:  01853927

Salary: £31,133.37 per annum (plus London Weighting of £5,023.71 if applicable)

Location: Flexible – Homeworking or office based (you will be required to travel to London Old Street for events as part of the role)

Contract: Permanent

Hours: Full time - 37.5 hours per week

Closing date: 8th May 2025 at 11:30pm

Do you have some experience of working in a charity, fundraising or events environment, plus a real desire to learn more about charity events and develop a career in fundraising? Then join Shelter as a Mass Participation Events Coordinator and you could soon be playing a vital role at the heart of our Community and Events team, helping to deliver our flagship Walk for Home event this winter in London, and supporting Shelter’s participation in some of the UKs leading challenge events.

About the role

This coordinator role sits within our Mass Participation team in our Income Generation directorate. The role supports participants in mass participation events – both organised by third parties including the London Marathon or bespoke Shelter events that you will have responsibilities for.

The main objective of the co-ordinator role will be to deliver challenge and bespoke events, from planning and set up, pulling together financial budgets to meeting supporter recruitment and income targets through to the delivery of event day and evaluating results.

This role will give you the exciting opportunity to work on our busy third party programme, enabling delivery of events including London Marathon, London Landmarks Half Marathon and the Hackney Half and support the development of new bespoke products.

This role is a fantastic opportunity to gain experience across a variety of mass participation events with the chance to be involved in event delivery, supporter stewardship and volunteer management for some of the most prestigious events in the charity calendar.

About you

You will be someone who enjoys collaborating and communicating with a variety of people, whether face-to-face, over the phone, by email, letter or via social media channels, you will have great attention to detail and a proactive approach to everything you do.

Good time management and organisational skills are important for this role as there’s a lot to do, it’s important to be able to manage your time effectively. The team has a great positive attitude in supporting with this and can suggest different tools and methods to help you stay on top of your work.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

This role sits within our Mass Participation team, which supports participants in challenge events organised by third parties (e.g., the London Marathon) and bespoke Shelter events (e.g., Walk for Home).

We’re part of Community and Events, which in turn is part of a wider department - the Income Generation directorate - which focuses on a variety of types of fundraising. The team is welcoming, supportive, and keen to meet you. We work hard but try to have fun as well.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a one-page expression of interest confirming you can start in post for the date required. The expression of interest should be relevant to the points in the ‘About You’ section of the job description attached to this advert.

Any applications submitted without an expression of interest will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.