Office Management Jobs

Chief Operating Officer

Location: Hybrid/Remote
Contract Type: Permanent,  Full time
Salary: £90,000

Join Us in Supporting the Police Community: Chief Operating Officer at Police Care UK 

Are you passionate about making a difference in the lives of those who serve and protect our communities? Do you have the strategic vision, operational expertise, and people management skills to drive a leading charity forward? If so, we want to hear from you! 

About Police Care UK: Police Care UK traces its roots back to 1926 as the merger of the charities Police Dependants' Trust and the National Police Fund. Our mission is to reduce the impact of harm on police and their families. We are undergoing an exciting period of change, transforming from a traditional benevolent charity to a leader in the blue light sector. With offices in Woking, Surrey, we work throughout the UK to deliver groundbreaking research, innovation and evidence-based action to help the police community cope with the impact of policing. 

The Role: As the Chief Operating Officer (COO), you will lead and manage the day-to-day operations of our national charity, ensuring operational excellence and strategic execution. Reporting to the Chief Executive Officer, you will work closely with the Board of Trustees to support the achievement of the Charity's mission, aims, and objectives. You will oversee strategic and business planning, enhance our operational frameworks, and drive efficient and effective operational delivery. With an organisational staff team of 30 and a budget of £3m, you will be a trusted and indispensable member of the strategic leadership team. 

Key Responsibilities: 

• Develop and implement operational strategies that align with the organisation's mission, goals, and objectives 
• Oversee daily operations, including budgeting, financial management, KPI tracking, and staff management 
• Foster a values-based culture that is equitable, inclusive, and collaborative 
• Ensure the charity complies with all legal and regulatory requirements 
• Identify, manage, and escalate risks appropriately to protect the organisation's interests 
• Oversee HR functions, including recruitment, performance management, and staff development 
• Develop and maintain effective relationships with trustees, beneficiaries, donors, partners, and volunteers 
• Implement and maintain policies and procedures to ensure efficient and effective operations 
• Monitor and evaluate the effectiveness of programmes and operations, making recommendations for improvements 
• Provide an effective framework for good governance and risk management 

Who We're Looking For:

We are seeking a highly experienced Chief Operating Officer who embodies our core values of adaptability, empathy, and collaboration.

The ideal candidate will have: 

• Proven experience in a senior operational role, preferably within the charity or non-profit sector 
• Strong leadership and management skills with the ability to inspire and motivate teams 
• Demonstrable experience in budgeting, financial management, and people leadership 
• Excellent strategic planning and execution capabilities 
• In-depth knowledge of compliance, risk management, and regulatory requirements 
• Experience working with individuals in mental health and/or uniformed services at a senior level is desirable 
• Exceptional communication and interpersonal skills 
• Proficiency in using technology and data to drive operational improvements 

What We Offer: At Police Care UK, we believe in investing in our people. When you join our team, you'll benefit from a supportive and inclusive work environment, opportunities for professional growth and development, and the chance to make a real impact on the lives of those who protect our communities. 

How to Apply: If you're ready to join a forward-thinking charity that values innovation, empathy, and collaboration, we'd love to hear from you. You will need to submit your CV and a detailed cover letter explaining why you're the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able. 

Police Care UK is committed to building a diverse and inclusive team. We welcome applications from all qualified candidates regardless of age, gender, ethnicity, disability, sexual orientation, or religious belief. 

Closing date: 24-09-2024

REF-216 446

Liverpool Charity and Voluntary Service (LCVS) works to improve the wellbeing of individuals and develop stronger communities across the city. This organisation works in partnership with other organisations, agencies and individuals, bringing resources together to positively impact the third sector.

The Community Mental Health programme aims to strengthen personal resilience and reduce health inequalities. It provides support to people who have mental health issues to enable them to re-connect and be actively involved with their local community. The programme will focus on improving health, physical activity, education, housing and financial stability.

The Role

We are recruiting for a Mental Health Care Navigator, which is a brand-new role and a unique opportunity to shape change via the Community Mental Health programme. The main duties will include:

• Connecting people to community groups for practical and emotional advice and support.
• Identifying, implementing and evaluating risk management plans, to ensure that everyone receives a high-quality service.
• Establishing an alliance of organisations to give a holistic approach to support.
• Raising awareness of working in partnership to reduce pressure on statutory services and improve health outcomes.

The Person

We are looking for an empathetic, open minded and committed person to provide a person-centred approach and support people with mental health issues. In this role you will require excellent listening and communication skills and be both resilient and able to work well under pressure. You must also be proactive and have the ability to develop key relationships with an array of organisations in the local community.

Experience of working in a similar role would be advantageous, however we are also keen to speak to candidates who have experience of supporting people with their mental health in a voluntary capacity.

Why LCVS?

LCVS adopt a flexible working environment. This hybrid role combines working in the local community, from the city centre office, which is a hub for Liverpool’s charity and voluntary activity, and the opportunity to work from home.

Apply here for your opportunity to join the friendly and supportive team at LCVS who are committed to an exceptional culture of equal opportunities, anti-discrimination and anti-oppressive policies and practice amongst employees, volunteers and service users.

To be considered for this role, you must hold a full UK driving licence and have access to your own transport.

To register your interest or for further information contact Jen, Charlie or Leanne at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Ivy Rock Partners are pleased to be working with an outstanding housing association to help recruit a motivated Financial Accountant to join their dynamic Finance team. In this role, you will be responsible for maintaining a strong financial control environment, preparing statutory accounts, and managing the audit processes. You will drive continuous improvement within the financial accounting and control function and play a key role in ensuring their finance services deliver the best outcomes for their residents.

Key Responsibilities:

• Execute appropriate financial controls and ensure the timely and accurate preparation of quarterly and annual statutory accounts for group entities, supported by detailed schedules.
• Manage the delivery of interim and final audits for assigned group entities, including conducting analytical reviews of financial statements.
• Reconcile intercompany accounts, group investments, and borrowings on a monthly basis, maintaining up-to-date statutory account schedules.
• Prepare and submit all regulatory returns, including FVA and Companies House filings.
• Oversee the preparation of monthly group control accounts reconciliations.
• Contribute to the quarterly financial health reports for group entities, providing Management and the Audit & Risk Committee with a comprehensive overview of associated risks.
• Support continuous performance improvements across the financial accounting and control function.
• Maintain accurate and detailed financial data using Excel and in-house systems.
• Collaborate with finance business partners and heads of services to ensure timely and accurate delivery of monthly control account reconciliations.

Qualifications and Skills:

• CCAB-recognised accounting qualification (ACA qualified is desired).
• Extensive experience in preparing regulatory financial returns and managing filings with FVA and Companies House.
• Proven track record in managing interim and year-end audits, with effective coordination with auditors.
• Strong communication and interpersonal skills, with the ability to engage with diverse audiences and work collaboratively with internal and external stakeholders.
• Strategic thinker with the ability to analyse complex data, develop solutions, and make data-driven decisions.
• Experience influencing operational activities at both tactical and strategic levels.
• Proficiency in Excel; experience with D365 and Power BI is desired.
• A commitment to upholding ethical principles, including integrity, objectivity, professional competence, confidentiality, and professional behaviour.

What We Offer:

• A supportive and inclusive work environment where your contributions are valued.
• Hybrid working (2 days in the office)
• Opportunities for professional development and career growth.
• A chance to make a real difference in the community by supporting their mission to provide affordable housing

Please get in contact with Megan Hunter or Ryan Sheehan for more information on the role.

You will be working from the Haverfordwest Office, as well as being home-based, travel throughout Pembrokeshire is essential.

Salary: DP2 £21,195 - £24,670 depending on experience

Hours: 35hrs per week full time, and job share will be considered

We are looking to recruit a self-motivated, enthusiastic, hard-working experienced Coordinator to join our charity at an exciting time in its development. You will be committed to the daily coordination of our Befriending Life Links project in Pembrokeshire. Liaising with external agencies to identify potential social inclusion opportunities as well as coordinating one to one befriending support for our clients.

Closing date: There is no formal closing date. Applications will be reviewed as received until the position is filled. If you are interested, please therefore apply as soon as possible.

Interviews: To be confirmed – via Microsoft Teams

This is fixed term contract funded initially until March 31st 2025 and subject to review and further funding thereafter.

Our organisational benefits include:

• Smart Health Benefit, including probate advice, bereavement counselling and confidential access to a 24 hour GP
• Employee Assistive Programme - legal/wellbeing advice 24/7
• Death in service benefit
• Free eyecare vouchers
• NEST pension
• Our annual leave entitlement is 31 days inclusive of bank holidays (pro rata)

Funded by Lambeth Council as part of its cost of living response in the borough, we are looking for an experienced generalist adviser able to deliver advice services to clients onsite at our main office and at various outreach locations, mainly in debt, benefits and housing

You will join a small, friendly team of staff and volunteers providing high-quality advice to persons in need. You will be supported through regular supervision and training. Your salary will be £33,444. The post is funded for one-year initially, however we intend seeking further funding during this term as we consider this post to be a high strategic priority for the Centre and of significant value to the clients who will benefit from it

BAC is a dynamic independent advice centre based in London with core specialist services in Housing, Benefits, and Debt. We also provide extensive pro bono legal services through our award-winning Online Legal Clinic in areas including Crime, Family, Employment and a wide range of litigation matters. We provide a range of generalist, outreach and specialist project services such as legal advice to persons living in the private rented sector

Civitas Recruitment are delighted to be working with a great charity based in Lambeth who work in partnership with children, young people and adults with a disability, their carer’s, relatives and community-based service providers to deliver flexible services within the community designed to improve the lives of disabled people. An opportunity exists for a part time bookkeeper to join the team. The Bookkeeper role is broad and will encompass some administrative work including managing and coordinating monthly reporting, budgeting and reforecast processes and stationary ordering. The postholder will also provide office services such as accounts payable, collection of time sheets and payroll. You will also Monitor cash flow, be involved in petty cash handling, paying invoices, communicating with local government finance team, HR and funding application /budgets and monitoring. 21 hours a week (3 days), hybrid in Lambeth, London. Perm post.

Who are we looking for?

We are seeking candidates who are AAT qualified with previous bookkeeping experience. You will be highly organised with great communication skills and be comfortable using excel and other Microsoft packages. You will also be able to demonstrate a passion for the third sector though your work experience or outside interests. Knowledge of QuickBooks online and funding applications will be an advantage although not essential.

If this role sound of interest and you feel like you meet the criteria, please apply immediately or contact syed at Civitas Recruitment for a full JD and informal discussion.

Come and join the University of Cambridge Development and Alumni Relations office!

Associate Director, London
Reference: DH41255
Location: Central Cambridge with frequent travel to London
Salary: £45,585 - £57,696 per annum
Contract: Permanent - your times of work should be agreed between you and your line manager.

Development and Alumni Relations is expanding, and the Associate Director, London is a key appointment. You will work to build and strengthen our networks of alumni and supporters in London, where many of the University's most important and longstanding supporters are based. You will have the opportunity to work on six- and seven-figure gifts, securing philanthropic support for priorities across the Collegiate University, such as building a new Children's Hospital, ensuring global food security, powering a zero-carbon future, protecting endangered ecosystems, understanding the implications of AI, and ensuring everyone has access to world-leading education, regardless of background.

You will be part of the International and Regional Team, reporting to the Head of Development, London. You will work with academics across the full breadth of the Collegiate University, giving you an opportunity to pursue truly donor-led major gift fundraising. In a team and University characterised by ambition and the pursuit of excellence, you will find yourself among academic and development colleagues who are among the very best in the business.

You will be a talented major gifts fundraiser or equivalent who wants to secure gifts at the transformational level. You will be a self-starter, collaborative, robust, innovative in approach and a great communicator. Key to your success will be the ability to engage with high-net-worth individuals and senior academic and administrative staff across Collegiate Cambridge.

This position is an exciting opportunity to join a team that works at the cutting edge of what we do at an institution where philanthropy has real impact. We have extraordinary aspirations, come and join us in making them a reality.

This role is based in central Cambridge - we are open to hybrid working which can be discussed at interview.

The postholder will need to be able to travel frequently to the London area as well as occasionally travel within the UK.

The closing date for this position is 6th October 2024

First round interviews for this position are anticipated to take place on Wednesday the 16th of October.
Second round interviews are anticipated to take place on Wednesday the 23rd October.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please quote reference DH41255 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

No agencies please.

Community Fundraising Officer

Salary: Competitve- Self Emplyed

Responsible to: Executive Director

Main Purpose: To implement the fundraising strategy and generate over £200,000 annual income for the organisation

About MEWSo: Middle Eastern Women and Society Organisation (MEWSo) is a women's charity run by and for women from ethnic minority communities. The majority of the communities we serve are from Middle Eastern, North African, and Asian backgrounds. Our mission is to defend and protect women from violence both at home and in the wider community, help them rebuild their lives through tailored advice, guidance, and support, and campaign for their equality and human rights to be respected.

Job Overview: MEWSo is seeking a dynamic and experienced Fundraising Officer to join our team. The successful candidate will be responsible for implementing the fundraising strategy and generate over £200,000 annual income for the organisation. The ideal candidate will have a good background in fundraising, excellent communication skills, and a passion for our mission.

Main Duties and Responsibilities:

· Working with the Executive Director, ensure an effective fundraising strategy consistent with MEWSo’s business plan for sustaining the Advice Department and project activities in Islington, Westminster and pan-London

· Research and identify potential donors and their priorities

· Write fundraising applications and budgets and/or tender documents

· Proactively seek funding opportunities and maintain a pipeline of different sources of funding, including one year and multi-year grants from trusts and foundations

· Engage the Chair and Board Members in pursuing fundraising opportunities.

· Assisting in the search for opportunities for tendering, contracts and grant applications to funders and donors

· Maintain accurate and up-to-date information on all submissions, grant-funded projects and donors

· Produce regular fundraising activity reports to track and monitor progress

· Be the first point of contact for trustees, staff and partners for all fundraising queries

· Attend fundraising events when needed

Skills/experience:

Essential:

1. Excellent understanding of the funding landscape

2. Track record in building successful donor portfolio (trust and foundations)

3. Experience of developing new funding applications from scratch

4. Experience of involving and empowering disadvantaged individuals and groups

5. Experience of liaising with statutory providers and voluntary organisations

6. Experience in building partnership work with sister organisations, ideally from the VAWG sector

7. Excellent knowledge of issues and challenges to women experiencing domestic abuse, including especially harmful practices

8. Good IT skills, MS office including Word, Excel, Outlook, and Power Point,

9. Administrative skills and ability to set up systems for monitoring and reporting

10. Ability to work both independently and as part of a team

11. Fluent in English

Desirable:

1. At least 3+ years in a similar role

2. Track record in building successful donor portfolio (corporate donors, individual donors)

3. Experience with securing funding through crowdfunding platforms

4. Experience with working with volunteers

5. Experience in donor reporting

6. Experience in project management, including MEL frameworks

Independent Age – Director of Engagement

Salary: £83,423 - increasing to £85,733 after six months and £88,017 after 12 months.

Contract: Permanent, full time hours.

Location: London W14. Hybrid working with a minimum of two days a week in the office and some travel.

Independent Age, the national charity focused on improving the lives of older people facing financial hardship, is seeking a mission-driven fundraiser to provide strategic leadership and management of their Engagement Directorate.

Independent Age believes that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. There has never been a greater need for the charity’s work; more than two million older people are already in poverty, and millions more live their lives on the brink with precarious finances.

The role of Director of Engagement will develop and execute the fundraising strategy, growing the charity’s philanthropic (trusts and foundations, corporates and major donors) and public fundraising activities, and develop effective partnerships.  The role will also grow multi-purpose partnerships, and lead on all aspects of marketing, developing and expanding the Independent Age brand proposition, targeting key audiences and beneficiaries. The position reports to the Chief Executive and as part of the Senior Leadership Team, will play a key role in developing and executing an overall strategy to ensure delivery of the charity’s mission efficiently and effectively, with a strong focus upon increasing impact and reach.

You will need to have significant experience of developing effective fundraising strategies with a proven track record of high-value fundraising, including individual giving and securing donations from major trusts, foundations, high-net-worth individuals and businesses. You will also have experience of identifying, winning and implementing impactful corporate partnerships beyond fundraising, as well as of leading and motivating brand and marketing, and partnerships and philanthropy teams. Demonstrable experience of building and developing brands will be key, as well as experience of operating effectively at a senior level, ideally as part of a Senior Leadership Team. Finally, you must have a passion for, and affinity with, the charity’s cause.

A Basic DBS Certificate will be required for this role.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 16th September, 9.00am.

Liverpool Charity and Voluntary Service (LCVS) works to improve the wellbeing of individuals and develop stronger communities across the city. This organisation works in partnership with other organisations, agencies and individuals, bringing resources together to positively impact the third sector.

The Community Mental Health programme aims to strengthen personal resilience and reduce health inequalities. It provides support to people who have mental health issues to enable them to re-connect and be actively involved with their local community. The programme will focus on improving health, physical activity, education, housing and financial stability.

The Role

We are recruiting for a Mental Health Care Lead, which is a brand-new role and a unique opportunity to shape support via the Community Mental Health programme. The main duties include:

• Delivering the community mental health programme in line with contract requirements.
• Identifying the needs of service users and being accountable for delivering a high-quality service.
• Increasing levels of engagement with statutory and non-statutory agencies.
• Implementing and managing co-working strategies within the multi- disciplinary approach.

The Person

As the Mental Health Care Lead you will have ideally worked in a similar role and have a strong awareness and understanding of the charity sector and mental health services.

We are looking for someone who has the commitment to reduce health inequalities and is pro-active in finding creative solutions to community issues. You will have the skills to connect with external organisations and building partnerships. You should be able to listen, empathise with people and provide person centred support in a non-judgemental way. It would be desirable to have experience of line management and leadership.

To be considered for this role, you must hold a full UK driving licence and have access to your own transport.

Why LCVS?

LCVS adopt a flexible working environment. This hybrid role combines working in the local community, from the city centre office, which is a hub for Liverpool’s charity and voluntary activity, and the opportunity to work from home.

Apply here for your opportunity to join the friendly and supportive team at LCVS who are committed to an exceptional culture of equal opportunities, anti-discrimination and anti-oppressive policies and practice amongst employees, volunteers and service users.

To register your interest or for futher information contact Jen, Charlie or Leanne at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Volunteer Development Coordinator

Salary: £30,727 (FTE) 

Contract/Hours: Permanent, 22.5 hours per week. Part time 3 days per week (flexibility on days)

Location: Hybrid – Office base at Sydenham, South London (with 1 day working from home)

St Christopher’s is a modern, friendly and vibrant place offering world class palliative and end of life care as well as invaluable support to over 7,000 people across Bromley, Croydon, Lambeth, Lewisham and Southwark.

The Volunteering Team support with all areas of volunteering, including recruitment, onboarding, problem solving, and the reward and recognition of volunteers. With over 1,200 volunteers at present, we strive to offer the best possible experience for all volunteers. 

We are looking for an excellent communicator to provide ongoing support and development to St Christopher’s volunteers. You will need to be a good listener with the ability to quickly establish good relationships with various stakeholders. You will have a good understanding of volunteering best practice and experience of facilitating training. Your enthusiasm for volunteering and attention to detail will help create engaging communications and updates, ensuring that volunteers feel thanked and valued. 

This position has the potential for you to grow and develop a variety of skills and in-depth knowledge of volunteer development and management. You will be working as part of a small and supportive team which sits within the People Directorate.

This is an amazing opportunity to make your mark as you’ll have the chance to see first-hand the difference your work will be making at St Christopher’s. If you are an enthusiastic team player with a passion for promoting diversity, equality and inclusion in volunteering then we want to hear from you.

Interview Date: Friday 20th September

Some of our benefits: 

• You will gain a stimulating and rewarding career with an opportunity to influence and make a real difference within the organisation and our local community
• Access to excellent training and development opportunities
• Season ticket loans/cycle to work scheme
• Generous annual leave entitlement (25 days increasing to 27 days per annum after 12 months qualifying period)
• A number of health and wellbeing initiatives
• A competitive contributory pension scheme with life assurance scheme with generous beneficiary plan 
• An onsite staff canteen
• Access to plenty of free local street parking

As a Disability Confident Employer, we have committed to:

• Ensure our recruitment process is inclusive and accessible
• Communicate and promote vacancies
• Offer an interview to disabled people
• Anticipate and provide reasonable adjustments as required
• Support any existing employee who acquires a disability or long-term health condition, enabling them to stay in work
• At least one activity that will make a difference for disabled people

37 hours per week / Permanent / Hybrid – working for a minimum of three days on site with the SPoA team in Worthing and the remaining days from home. (Some travel across West Sussex may be required from time to time.) Expected work pattern will be Monday to Thursday, 9am-5pm and Friday 9am-4.30pm.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

This is an exciting opportunity to join two well-established teams, YMCA Dialogue and the Single Point of Access (SPoA) service. We are looking for a Dialogue Project Administrator to provide vital administrative support to the SPoA team in Worthing, whilst also providing an important link between YMCA and SPoA and ensuring that both services work together effectively to provide wellbeing and mental health services for children and young people. 

In delivering the role, you will provide efficient administrative and organisational support for YMCA Dialogue. This role will sit alongside colleagues from West Sussex County Council and Sussex Partnership Foundation Trust in the Single Point of Access (SPoA) for emotional wellbeing and mental health services for children and young people across West Sussex.

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will already have solid experience of administrative duties and operating administrative systems. You will be able to deal positively and professionally with the general public, clients, and other professionals. You will also have a good working knowledge and understanding of relevant IT packages, such as Microsoft Office Suite, as well as experience using clinical/health systems such as Care Notes and System One.

PLEASE NOTE: In applying for this role, you give your consent for the West Sussex Single Point of Access (SPoA) recruiting managers to have sight of your application and CV for shortlisting purposes. These details will be shared by secure email transfer following the closing date and in line with Data protection and GDPR. 

The Evidence and Impact Officer will play a key role in improving Become’s approach to monitoring and evaluation, strengthening our research and evidence base, and ensuring that our policy influencing and service development is underpinned by robust evidence. This role will be part of the Policy, Campaigns and Communications department, but will work closely with colleagues in the Services department and across the organisation to deliver impact. We are looking for someone who is motivated, analytical, is passionate about improving the lives of care-experienced young people, and has a good understanding of research methods and data analysis.

Become, the national charity for children in care and young care leavers, is here to make a difference to individual lives right now, and the care system as a whole for future generations. We believe that young people who’ve experienced care should have the same chances as everyone else to live happy, fulfilled lives. We put young people at the heart of everything we do – helping them to be powerful agents of positive change in their own lives, in the care system and in society.

Your application and answers will be anonymously reviewed to ensure fairness and help remove bias from the application process. You’ll need to send us your CV, but it’ll only be considered if you score well on the anonymous review.  Please do not include any additional wording or messages on the application. 

As an organisation serving children in care and care leavers, we are keen to receive applications from people with experience of care. We actively seek to bring diversity of perspectives and experience, and especially welcome applications from those from racially marginalised communities and people with disabilities.  We also ask all applicants to fill in an Equality and Diversity Monitoring Form so we can better understand the diversity of applicants. This is anonymous and will not be connected to your application.   

If you would like an informal chat before applying, please contact Matt Blow, Policy and Public Affairs Manager to arrange a convenient time. 

Please tell us if there are any reasonable adjustments we can make to assist you in your application. 

Interview details:  

Interviews will have two parts: 

• A session with young people; 

• A panel interview with Become staff. 

These interviews may be held virtually, using a video calling app (Zoom or Microsoft Teams) or face-to-face in person at our location in Central London. If access to technology/WiFiis difficult for you, please contact us so we can assist in making suitable arrangements. 

Become also wants to ensure fairness in all of our interviews so all successful shortlisted candidates will be sent the interview questions in advance. 

Interviews will take place: 

• Young people’s panel: 20th September 

• Staff panel: 26th September 

Please note:   

Before continuing with your application, you must have a Right to Work in the UK. Although the role is hybrid, we do not offer work visas or sponsorship for any candidates based outside of the UK.  

Position: Refuge Worker
Location: North London
Salary: £13.50-£18.50 Per Hour
Hours: Full-time, 37.5 hours

About the Role:

Are you passionate about supporting women who have experienced domestic abuse and helping them rebuild their lives? We are seeking a dedicated and empathetic Refuge Worker to join our team. This role involves providing practical and emotional support to women in our refuge, helping them to navigate their journey from crisis to recovery.

As a Refuge Worker, you will manage a caseload, ensure the smooth running of the refuge, and prioritise the health and safety of residents. You will be responsible for the admission and resettlement of survivors, assisting them with everything from housing applications to connecting with specialised support services. Your role will also involve maintaining the refuge's operational aspects, including rent collection, room availability, and organising repairs.

Key Responsibilities:

• Assess referrals and manage room availability in line with policies.
• Introduce new residents to the refuge, explaining services, policies, and expectations.
• Assist residents with benefit applications, including Universal Credit and Housing Benefit.
• Prioritise rent and service charge collection, ensuring timely payments.
• Maintain accurate financial and administrative records, ensuring compliance with procedures.
• Organise and chair house meetings, fostering a collaborative and supportive environment.
• Work closely with local authorities, social care, and other agencies to support residents.
• Develop, review, and maintain individual support plans, safety plans, and risk assessments.
• Conduct health and safety checks, welfare checks, and report repairs as necessary.
• Attend regular staff meetings and contribute to effective communication within the team.
• Ensure all work aligns with equality and diversity policies, and maintain confidentiality at all times.
• Support residents in transitioning to suitable move-on accommodation.
• Provide a supportive and non-judgemental environment for residents, encouraging their involvement in the refuge's day-to-day operations.

Qualifications & Experience:

• Experience working with vulnerable people, especially women affected by domestic and sexual violence.
• Proven ability to work in a regulated environment, managing risk and case management procedures.
• Strong understanding of domestic and sexual abuse and its impact on women and children.
• Ability to work effectively in partnership with multi-agency teams.
• Proficient in Microsoft Office and capable of maintaining administrative and financial records.
• Excellent interpersonal and communication skills, with the ability to prioritise tasks and work to deadlines.

Personal Attributes:

• Committed to the empowerment and recovery of women affected by domestic abuse.
• Flexible, open to new challenges, and able to self-reflect and improve working practices.
• A non-judgmental approach with a strong commitment to self-care and team support.
• Passionate about equality, diversity, and anti-discriminatory practices.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.