Office Jobs
Location: Remote in Europe
Salary: £52,997 - £66,246 (GBP) if based in United Kingdom
About the role
The Senior People Advisor works within the People and Culture team to provide staff with advisory support across the whole employee lifecycle from onboarding through to offboarding and ongoing HR support, which reflects and highlights our organisational culture and values. The role is supported by the People team who operate across the globe and work collaboratively to ensure our culture, people and processes are well aligned. The role will lead on providing advice on employee relations issues to all employees and people managers in their regions.
You will also ensure that staff who are hired and/or paid through PEOs receive the same positive, welcoming and nurturing experience as staff who are employed directly by Sunrise.
You will work closely with the Learning and Development Director and People and Culture team to assist in the design and delivery of areas that drive culture and transformation across Sunrise. This will include overseeing and utilizing our LMS system and supporting leadership development, JEDI, core compliance related areas and any other areas identified as part of learning needs analysis. You will also support the evaluation of our programmes, tools and techniques for delivering learning.
The role will also lead on developing the curriculum for our organisation wide onboarding programme and materials.
Key Responsibilities
Provide generalist people support that will include areas such as:
- Employee/industrial relations - providing support, advice and guidance on a range of issues including conflict management and working with and escalating when required to our people and culture lead(s)
- Providing onboarding support and coordinating issue of contracts and any updates to employment for specific for regions that you support
- Providing local hiring support working with the Hiring Advisor as needed, this may include coordination support, quality assuring our process and providing advice to hiring managers.
- Being first point of call to responds to queries /requests for your regions and escalating as appropriate to People and Culture Lead(s)
- Support the implementation of the JEDI strategy within the regions you work in
Managing communications between PEOs and Sunrise and their HR leads for Europe based staff (Remote, Safeguard,Velocity) with some support for North American based staff including:
- Facilitating employee life cycle to facilitate pre-boarding, payroll changes, onboarding and offboarding including exit interviews.
- Providing the PEO with guidance and updates on employee relations issues e.g. performance management, grievances, workplace health & safety, etc. by investigating issues, evaluating potential solutions and assisting in implementing agreed-upon actions via the PEO.
- Working with PEO’s to seek advice and expertise on labour law legislation and related risks, to ensure that alignment between Sunrise and PEO HR practices is balanced with compliance to local legislation.
Specialist areas will include:
Learning and Development
- Work with the Director of Learning and Development and People and Culture Leads to design, deliver and implement opportunities that are aligned with learning needs
- Work with Managers to regularly evaluate learning needs analysis and seeking input from L&D Director to design solutions where appropriate
- Support with sourcing, design and delivery of compliance related resources and learning for the organisation
- Utilize our learning management system to support learning activities and development and maintenance of the LMS
- Oversee and develop our approach to onboarding globally and lead on the design and implementation of the curriculum, ensuring regular updates are made as we grow
- Evaluate the effectiveness of learning activities working with the L&D Director to develop a consistent framework
Other
- Leads and/or participates in HR-operational related projects, e.g. Intranet, HRIS, program reviews, etc
- Works with P&C Leads to provide relevant data and reports for board and organisation reporting
Required skills, knowledge and experience
- A working knowledge of, and experience in a people advisory role, in particular contemporary HR practices and related regulatory/compliance requirements.
- Prior experience (equivalent to 5 years of experience) and success in designing and delivering learning interventions with experience of remote content design and delivery.
- Knowledge of and experience of applying learning theories and best practices
- Experience of managing commercial partnerships and relationships with third party suppliers
- Experience of designing and delivering learning experiences globally taking into consideration JEDI and cultural differences.
- Experience of using learning technologies, learning management systems and/or virtual learning environments.
- A high level of emotional intelligence, with advanced communications and engagement skills (rapport building, influencing and trust building).
- Advanced level organisational, time management and administrative skills. Operational focussed project management experience, including competence in using project management tools (ideally Asana, or similar)
- Well developed experience of managing issues and conflict management, troubleshooting and problem solving skills, together with a positive, collaborative approach.
- Experience of facilitation and coaching and implementing coaching programmes (Essential)
- A strong commitment to the principles of justice, equality, diversity and inclusion within the context of developing learning opportunities
- A passion for action on climate change and a commitment to social justice
Job requirements
- Full working rights for the country in which you will be working. The Sunrise Project is unable to sponsor applicants for employment visas.
- Employment background checks are required.
- Intermittent travel with advanced notice may be required.
How Sunrise supports its staff
The Sunrise Project is committed to creating a workplace that supports our staff to do their best work and develop professionally. Sunrise has the following in place to help us achieve that, noting pro rata will apply for part time staff and/or temporarily appointed-fixed term staff. The successful candidate will be hired via a Professional Employment Organisation (PEO) on behalf of the Sunrise Project, so conditions of employment may vary.
- Statutory benefits and entitlements of the country in which you are employed.
- Sunrise may provide additional benefits, where in-country entitlements are less than our standard package, where applicable including:
- Paid Parental Leave that is gender-neutral & inclusive of all types of families, incl. Parental Return To Work & Keeping In Touch Program
- Life Leave (up to 40 days p.a. for significant personal reasons)
- Public Holiday + Cultural Leave
- Workspace Benefits incl: Macbook & accessories, initial $2,000* for home workspace & IT equipment + $800* every 2 years + up to $75/mth phone/data/internet (equivalent local currency) .
- Shared office support
Additionally we offer:
- Flexible Working Policy
- VIDA - An AI tool to support your health and wellbeing
- Regular all-org and team meetings & retreats
- Learning & Development Program incl. a professional development budget for every staff member
- Coaching & manager support with regular 1:1 meetings
- Annual performance & development reviews with 360 feedback
- A co-developed work plan to ensure clarity on your role & key responsibilities
- We provide our staff with a voice on issues that concern them via consultation, caucuses, working groups, and surveys.
How to apply for this job
We recognise that racism, sexism, ableism, homophobia, classism and other forms of discrimination creates structural barriers that impact opportunities to formal education and experience. We are partnering with the team at Kin to help us recruit this position.
You’ll be taken to Be Applied to complete your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About You
Do you live and breathe social media? Are you an enthusiastic and proactive individual with a flair for
creativity? We are seeking a Social Media Manager to take the lead in driving our online presence across
various platforms including Twitter, LinkedIn, Facebook, TikTok and Instagram.
Your proactive approach will be instrumental in developing and implementing a dynamic social media
strategy that resonates with our target audiences. In addition, you will play a pivotal role in launching and
managing our presence on emerging platforms such as TikTok.
You will also be responsible for managing our online community – Connected Coaches – which currently sits
on Facebook, and providing support to our sister company 1st4sport in the development and execution of
its social media strategy.
The Role
As the leading charitable organisation for sports and physical activity coaches in the UK, our vision is to build a healthier and happier nation through great coaching, and we are looking for people who share in our passion and purpose.
Just as coaches are there for their participants, so we are here for the coach and we provide membership, learning and development, products, and services to support coaches in their coaching practice and everyday lives.
As Social Media Manager, you will be integral in developing and delivering UK Coaching’s communications activities through social media channels with the aim of increasing engagement with our target audience and building the UK Coaching brand.
Key Responsibilities
Reporting to the Head of Marketing and Communications your duties and responsibilities will include to:
• Develop, implement, and manage a comprehensive social media strategy to increase engagement and awareness among our B2C and B2B target audiences – coaches, the coaching workforce and sector partners.
• Monitor, respond to, and engage with customers, partners, and complementary brands to foster meaningful connections.
• Create and manage social content calendars, scheduling and posting content across all platforms to maintain a consistent brand voice.
• Take ownership of each social media channel, providing innovative ideas, recommendations, and learnings to drive engagement and growth.
• Report and track social media KPIs, working with the Head of Marketing to set and achieve targets.• Analyse long-term needs of the company’s social media strategy and provide quarterly reports and recommendations to optimise performance.
• Create an analytics dashboard and use it to present performance against target updates on a monthly basis.
• Produce engaging and compelling content that aligns with our brand and encourages audience interaction.
• Collaborate with internal creative teams to develop visually appealing and impactful social media content.
• Build engagement within our existing community to drive user generated content and highlight the impact our learning and development has on inspiring communities and changing lives through sport and physical activity.
• Stay updated on social media best practices, technologies, and trends to ensure our strategies remain innovative and effective.
• Build and nurture relationships with industry professionals and influencers to expand our network and enhance brand visibility.
• Attend sector and organisational events and capture content for social media.
• Collaborate closely with our digital marketing consultant to ensure a cohesive approach to paid media campaign activities.
• Liaise with other departments and key stakeholders, such as Sport England and UK Sport, to create integrated online marketing strategies that drive results.
• Support the wider Marketing and Communications team when required. This may include tasks such as copywriting and website maintenance.
Requirements
To be considered for the Social Media Manager role your experience and skillsets will include:
Essential:
• Proven track record in managing social media strategies with demonstrable results.
• Strong interpersonal, presentation, and report writing skills.
• Strong verbal and written communication skills.
• Proactive, motivated, and well-organised with a keen attention to detail.
• In-depth knowledge of social media marketing and paid advertising techniques.
• Experience in delivering successful social media campaigns and growing audiences.
• Ability to create and execute social media strategies that resonate with target audiences.
• Proficiency in engaging and onboarding influencers to amplify brand reach.
• Hands-on experience in implementing and reporting on paid social advertising campaigns.
• Experience in developing visual content/graphics to support social media activity.
• Experience in using a social media scheduling and reporting tool (such as Sprout Social and Hoosuite).
• Use of analytics tools to monitor performance of social media to inform strategic decision-making, optimise content creation, enhance user engagement, and drive growth in brand visibility and followers.
• Ability to multitask and thrive in a fast-paced environment.
• Strategic and creative thinker with the ability to generate innovative ideas.
• Strong planning and project management skills, with the ability to prioritise and manage workloads effectively.
• Team player with the ability to work collaboratively and independently.
Requirements
Desirable:
• Commercial understanding and experience in driving business objectives through social media.
• Photography skills.
• Experience creating and editing video content for social media and ads.
• Experience in producing and/or sharing podcasts on social media
• Knowledge of UK Coaching or the sport and physical activity sector in the UK.
As an organisation we want to inspire not only great coaches, but we want to inspire our people to help drive change. If you are passionate about what you do and enjoy working collaboratively with likeminded people, then we want you to get in touch.
Salary and Benefits:
The starting salary for the position will be in the range £34,000 - £37,000 per annum depending upon experience and qualifications. Salaries are reviewed each year in April. This is a full-time role but could be flexible.
Our People!
Our People team is focussed on making UK Coaching a great place to work that’s both fair and inclusive for all. We do our best to help everyone be their best. From hiring fantastic people to offering great perks, from supporting continuous personal growth to creating a collaborative coaching culture - it all makes a difference!
Our Perks:
• 25 days holiday, increasing by one day per year, up to a maximum of seven years (32 days).
• A day off for your birthday.
• Contributory Pension scheme.
• Life assurance and income protection schemes.
• Enhanced sick pay and statutory maternity pay.
• Amazing family friendly policies.
• Life leave – five days available to help with matters that might arise in your personal life or to support your interests.
• A values led organisation that really listens and cares about its people.
• Outstanding city centre office.
• Flexible working.
• Modern business utilising the latest Microsoft products with continued and long term investment in technology.
After probation, you get even more, including:
• Access to a healthcare benefits scheme.
• Cycle to work scheme.
• Techscheme
How to apply
Please submit your letter of application and CV to our People team:
Closing date: Open until suitable candidate found
Alternative formats of the application form and job information are available on request.
To access further information on the organisation please refer to our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Part-time, 15 hours per week
Contract: Permanent
Salary: £30,285 - £32,330 per annum, pro-rata for part time hours
Location: Islington, London, N1
Start date: September 2024
Our client Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empowers people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham, PBHA work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA’s work enables people to move on and lead independent lives.
The role:
The postholder will work in partnership with the support service provider to deliver a quality housing management service to 11 tenants with learning disabilities. Post holders will work from a purpose new build service in Islington. The postholder will have access to PBHA local offices where appropriate. The post holder will be issued the IT equipment necessary to facilitate mobile working.
Key duties and responsibilities:
• To be responsible for working a caseload of tenants at this service.
• Identifying individual tenancy needs through assessment and an identified Housing Plan detailing risks, needs and move on plans.
• Provide a weekly housing management drop in.
• Ensure that tenants apply for benefits where eligible, and signpost tenants to information on how to maximise income.
• Record and monitor any breaches of tenancy agreement and work proactively and within procedures to resolve them.
• Liaise with support officers, the Income officer, and the finance department to provide effective prevention and management of rent issues.
• Liaise with colleagues to ensure void targets are met and properties are let within agreed timescale.
• Assist in the moving in/out process.
• Deal with complaints, nuisance and tenancy disputes as they arise. Work with tenants to promote self-help and mediation approaches to dispute resolution and address and escalate in line with procedure.
• Carry out regular building inspections, reporting repairs.
• Enforce the conditions of tenancy that enable PBHA to undertake urgent works such as electrical testing.
• Carry out H&S and fire checks and assessment, liaising closely with others to ensure that follow up actions are completed.
• Report safeguarding concerns as appropriate.
Customer Focused Services:
• Promote and support tenants to access participation and co-production opportunities.
• To take collective responsibility for any shortfalls identified through complaints.
• To act within the Professional standards for engaging with complaints as set by the Chartered Institute of Housing.
Team Responsibilities:
• Ensuring that proper records are kept, and information is passed to other team members as necessary.
• To ensure that PBHA’s computerised and manual systems are accurately updated specifically in relation to contact with tenants and stakeholders.
• To meet required standards and contract compliance of commissioning bodies where PBHA delivers a service.
All staff are expected to:
• Work co-operatively as part of a team and with other teams.
• Participate in staff training and development activities.
• Ensure the observation of all PBHA’s policies and practices, including those relating to equality and diversity, data, health and safety, financial control, standing orders, sustainability, recruitment, supervision, appraisals, sickness and disciplinary.
Access Information:
The post is based at the project, Rosehip House and Isledon Hub. Rosehip House has step-free access and is accessible to wheelchair users. Isledon Hub has step-only access. The role may involve some travel within Islington and working in tenants’ homes.
Main Conditions of Service:
This is a part-time position. The post is for 15 hours per week. Duties will occasionally be carried out over evenings and some public holidays. Overtime is not paid but in line with Agile working, hours can be averaged out over a 2-week period. PBHA implements Agile working practices which are to be negotiated with the line manager.
In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months).
PBHA is committed to equal opportunities and anti-discriminatory practice and is striving to be an anti-racist organisation.
Role Requirements:
Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.
The minimum experience required for the post is:
• To have worked in a paid or voluntary capacity with at least one of the following groups: people who have mental ill health; learning difficulties; people who have been homeless and rootless; or people who have alcohol-related problems. It is preferable that you have experience working with people with learning difficulties. To have an understanding of the particular wellbeing needs of minority ethnic groups.
The competencies required for the post are the ability to:
• Can positively contribute and take initiative; good negotiation skills
• To be positive, resourceful, and resilient when working in challenging environment
• Able to constructively challenge and lead positive change
• Understanding and ability to manage boundaries effectively
• Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity
• Ability to manage, plan and take responsibility for your own caseload
• Establish productive partnerships with a range of key stakeholders
• Good computer literacy including the ability to use Windows applications and word processing and database packages.
• Have the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.
• Work in partnership with the support provider to provide an excellent, joined-up service for the tenants
PBHA offers in return:
• 26 days annual leave plus bank holidays, rising to 30 days with service
• Company pension scheme with employer matching up to 5% of contributions
• Agile working
• Eye care vouchers
• Cycle to work scheme
• Enhanced company sick pay
To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.
Closing date for the applications: 04th August 2024.
Interviews will take place in the week commencing 12th August 2024.
Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are growing our counselling service and we will be offering more generalised counselling as well as our Self Harmony service which specialises in self-harm and self-injury reduction.
We are seeking experienced counsellors who are passionate about delivering a quality service.
Why Join Us:
-
Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
-
Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
-
Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
Together, we can build a brighter, healthier future for Swindon. Your contribution can make all the difference.
What You'll Do:
- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
- Effective Partnerships: Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
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The client requests no contact from agencies or media sales.
This is an exciting opportunity to join our small but mighty team in a strategically important position as manager of our flagship Fair Water Footprints Programme. Over the past 15 years Water Witness has carved out a key role in holding governments, business, and investors to account for sustainable water management. In 2021 this work triggered the Glasgow Declaration for Fair Water Footprints - a breakthrough moment at COP26, when twenty-eight founding Signatories committed to end the abuse of water in our supply chains and establish water stewardship as the global business norm by 2030. With our partners we have secured significant funds to take forward and scale up this groundbreaking work which will harness trade, enterprise, and civic engagement to drive water justice and climate resilience as part of the UK’s Just Transition for Water Security.
The Programme Manager will be accountable for coordinating and delivering our contributions to the Fair Water Footprint Programme. These will include: the production and dissemination of influential water footprint assessments; pioneering new research and on-the-ground investigations; participatory planning, technical support and training with diverse partners; development, delivery, monitoring and evaluation of action plans, advocacy and communication campaigns to secure improved water security for millions of people and systemic change at a sectoral and global scale.
The successful candidate will use their exceptional organisational and communication skills, technical know-how and experience of multi-stakeholder engagement and policy influence to shape this world-changing initiative and ensure impact. They will represent Water Witness at the highest levels, to convene and work constructively with leaders from public, private and financial sectors, civil society, and academia, to co-lead a partner coordination unit, and ensure value for money and impact through sub-contracts and grants.
This new position will play a central role in delivery of our wider 2030 Strategy, will support our country teams and line manage a Programme Officer. Once established they will take on a wider remit for effective delivery across our portfolio of exciting programmes. The post will suit a high-calibre professional seeking the next step in their career as an influential leader for social justice and sustainable development. We seek someone who shares our values, who thrives in a fast-paced setting and who will be as equally comfortable facilitating participatory processes with remote communities, as when compiling high-quality reports within tight deadlines, or shaping evidence and diplomacy to sway Ministers, CEOs and the global media.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this role you will become our lead on two vital areas of work, to ensure exceptional employability and careers support for some of the most marginalised young people with barriers to employment.
You will:
- Lead our Alternative Provision programme - ‘Inspire to Work’, in partnership with Woodbridge Park Education Service (Hounslow Pupil Referral Unit), providing Year 11 students with meaningful employer engagement, workplace experiences, one-day-a-week supported internships and transition support.
- Develop and deliver our SEND services, resources, delivery and tools to ensure very high standards and impactful delivering for young people. You can read more about our SEND services here.
This position will play a fundamental role in Spark!’s growth and future success, enabling us to expand our reach and deepen our impact for young people who will most benefit from our support.
To succeed in this role you will have the passion, skills and experience required to work directly with neurodiverse young people and those within Alternative Provisions. You will thrive in a fast-paced working environment, able to work independently and as part of a supportive integrated team. You will have a lot of energy, alongside a motivation to have a significant impact on the lives of young people.
Please download and read the full job pack and submit your application with a CV and a cover letter (no more than 2 pages) addressing the person specification.
The client requests no contact from agencies or media sales.
Application Closing Date: August 12th, 2024 at 23:00 BST
Location: Remote or hybrid working within the UK; individuals will be required to attend occasional in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.
Term: Full-time - 35 hours a week, Fixed-Term Contract (18 months)
Organisation: Global Greengrants Fund UK
Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, and internal pay policies including equity considerations and budget. Due to how salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £44,000 per annum
Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurance, 28 days annual leave plus all UK bank holidays.
About Global Greengrants Fund:
Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries. GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action. Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK
(established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.
In 2024, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30 years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformative journey. The Monitoring, Evaluation, Accountability, and Learning (MEAL) Officer needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.
The role
Global Greengrants Fund UK is looking to hire an energetic and passionate individual who will play a key role in establishing and developing Global Greengrants Fund UK’s Monitoring, Evaluation, Accountability and Learning (MEAL) work. The new role of MEAL Officer will undertake high-quality data management and analysis to produce key learnings on the outcomes of GGF’s grantmaking and other programmatic activity, as well as leading system improvements to our evolving monitoring, evaluation and learning framework in collaboration with global colleagues. They will be providing support to the emerging global learning function, and the role will support the delivery of learning activities across our network to develop clear briefs, learnings and findings that can be used by other functions, including the Communications and Philanthropic Partnerships teams, to strengthen the organisation’s external and internal engagement and knowledge sharing activities. This will include developing appropriate methodologies and tools to collate, validate, summarise, analyse and report on key trends within our grantmaking using and improving on a range of data sources including grantee application forms and reports. Working as part of the UK Programme Support function and reporting to the Deputy Executive Director, the post holder will also collaborate closely with colleagues across the global organisation Global Greengrants Fund, particularly within the Programmes, Communications, and Learning teams towards realising organisational aims.
The candidate profile
The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, and/or grant-making organisation. They will be an experienced, senior-level specialist with a strong track record in data collection, monitoring and analysis, with good working knowledge of a range of qualitative and quantitative methodologies, tools and systems, and in using this information to evaluate and recommend adaptations, and in reporting. Higher-level qualifications/certification in a relevant field, post-graduate qualification would be a distinct advantage, particularly in the social sciences and/or use of mixed method approaches. They will have demonstrated experience authoring MEAL related reports, either organisational reports or academic publications; demonstrated ability to coordinate and improve the process of data collection, analysis and reporting and demonstrated experience in managing datasets, databases, programming, and other analysis software. They will have excellent written and verbal communication skills; and be confident in engaging a wide range of internal and external stakeholders, including at senior levels. They have exceptional organisational and research abilities, with strong attention to detail and accuracy, including analysing large amounts of information from disparate sources. They should have excellent interpersonal understanding, relationship building, and interpersonal skills to build strong alliances with diverse constituencies. They also thrive in a virtual environment and are motivated to take on challenges and collaboratively find innovative and creative solutions.
The right candidate will understand GGF’s core values and be committed to the guiding principles and mission of GGF and ensure they uphold them in the way they take up the responsibilities of the role.
How to apply:
Applications need to be submitted through GGF UK’s job platform by August 12th, 2024 at 23:00 BST. To apply via the job platform and to see the detailed Job Description please click here. You will be required to upload a current CV, along with a cover letter explaining why you want to work for Global Greengrants Fund and how you meet the requirements of the role as part of your application. You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply.
Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion in our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate based on race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity.
The client requests no contact from agencies or media sales.
ABOUT BOND
Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.
MAIN PURPOSE OF THE JOB
We are looking for maternity cover for our current Salesforce Adviser.
The role is responsible for the management and development of the Salesforce CRM, which is Bond’s primary source of data and is used for essential business including member administration and engagement, managing contacts, event bookings, feedback forms and lead management. This role is managed by the Membership and Marketing Manager and works across all Bond teams and CEO.
In this role, you will provide hands-on support and technical guidance to end users, ensuring the smooth and effective operation of the system.
Working across the organisation, the postholder is responsible for maintaining and developing Bond’s CRM (Salesforce). This includes improving the overall structure of the system including creating new record types and fields, automations via workflows, taking responsibility for data cleansing processes, developing and adapting pipelines and updating reporting and dashboards to serve the organisation.
The role is pivotal in providing high quality data to support strategic decision-making across the organisation, with a primary focus on data to support member retention and acquisition and build stakeholder engagement. This involves supporting staff members to ensure that all activity with members and stakeholders is logged and held in Salesforce as a single source of truth.
The role works closely with colleagues to maintain the associated Salesforce Community Cloud platform – the place where members communicate with each other through the Bond working groups and customers connect to our events, corporate partners, Bond Supplier Directory and recruitment services.
The post-holder will work with other team members to ensure that Bond’s digital infrastructure is seamlessly integrated with Salesforce, including its finance systems, e-marketing, events and other systems.
KEY TASKS / OBJECTIVES WITHIN THE CONTRACTED PERIOD
- Manage and develop Salesforce over the course of the contract ensuring any changes made are documented in Bond’s Digital HQ
- Ensure Salesforce is enabled so that all Bond’s activities with members and key stakeholders can be accurately logged and reported on – to give us an accurate and true picture of the level of engagement of our members
- Build the data culture in the organisation and upskill staff to use Salesforce efficiently and effectively – including data collection, automated processes and reporting - to ensure cross-organisation use
- Continue the implementation of Bond’s Salesforce Data Cleaning project
- Continue supporting the Certinia Consultant and Finance team with the improvements to the Certinia Finance System.
- Ensure the Salesforce back-up and disaster risk recovery solution is maintained and respond to any data breaches, alerts or notifications
- Set up and rollout new SF Community Cloud updates (eg: the events package)
- Troubleshoot and find solutions to any SF technical issues
- Contribute to the development and implementation of Bond’s digital strategy
- Contribute to relevant Bond/team strategies and plans and the annual planning and budgeting cycle.
MAIN RESPONSIBILITIES
Salesforce development, integration and user adoption
- Lead the ongoing strategic and operational development of Salesforce to ensure it continues to meet Bond’s business needs.
- Design and implement new processes where needed, trialling different approaches and suggesting improvements to enhance data capturing for future reporting needs.
- Work collaboratively across teams within Bond to ensure Salesforce meets their needs, including researching and implementing additional add-ons where required.
- Ensure Salesforce is maintained, developed and improved and integrated with other Bond systems as required.
- Troubleshoot issues and provide technical support to ensure they are resolved.
- Be the main point of contact for all Salesforce queries and issues within Bond.
- Provide training, support and advice to enable Bond staff to confidently use Salesforce on a daily basis. This includes setting up and inducting new Bond staff and the development of clear and consistent processes and procedures.
- Create, update and maintain documentation around digital processes and systems.
- Keep abreast of the latest Salesforce developments and use this knowledge to make improvements to Bond’s Salesforce architecture and features.
- Work alongside Digital Projects Adviser to develop and implement Bond’s digital strategy
Data gathering, analysis and reporting
- Implement a standard approach to data capture and reporting to ensure that the information contributes to Bond’s overall perspective on member, customer and stakeholder engagement.
- Implement Bond’s Data Cleansing project, ensuring old data is removed from the system, working with Bond’s Business and Operations manager/Data Protection Officer to ensure that data is held in accordance with Bond’s data protection policy.
- Monitor and maintain Bond’s data back-up and disaster recovery solution and processes
- Set up reports and dashboards to enable staff to monitor, analyse and report on their work and activity and gain insights to inform business and service development.
Member experience and community website
- Maintain, develop and improve Salesforce Community Cloud
- Work alongside the Digital Projects Adviser to test and update custom-built packages where required
- Update and maintain the digital projects tracker, ensuring projects are prioritised as per the business requirements
- Work with external suppliers as required.
PERSON SPECIFICATION
Essential
- Certified Salesforce Administrator Credential OR extensive Salesforce Administrator experience at an international development or third sector organisation.
- Demonstrable experience and proactive approach to improving CRM functionality to meet business need.
- Demonstrable understanding of process automation tools, such as Process Builder and Flows.
- Experience of using Salesforce to create reports and dashboards and extract data in order to develop customer/stakeholder insight.
- Experience of integrating Salesforce add-ons.
- Experience of managing a complex data cleaning project.
- Excellent written and verbal communication skills, also showing a technical competence when liaising with developers.
- Good organisational skills: ability to oversee multiple projects and prioritise resources where necessary and work on own initiative to deadlines.
- Creative thinker and a problem solving “can do” attitude.
Desirable
- Experience of salesforce community cloud.
- Experience of working in a membership organisation.
- Experience of using content management systems and/or e-commerce systems.
- Experience of using integrated CRM and e-marketing systems (ie, Campaign Monitor for Salesforce).
BENEFITS
Bond offers a competitive salary and benefits package including:
- 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
- 7% pension contributions (staff pay 3.5%)
- Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
- Staff Development days
- Perk Box access
- Employee Assistance Programme
- WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
- Interest free season ticket loan
HOW TO APPLY
To apply, submit your CV and Cover Letter by midnight on Sunday 18th August 2024.
In the Cover Letter we expect you to set out:
- Why you are interested in this role
- How you meet the role requirements
- Your understanding of equity, diversity, inclusion and why it matters in this role
BOND AND EQUAL OPPORTUNITIES
Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the AEDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.
In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.
The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.
SUBJECT OF EMPLOYMENT AT BOND
If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
COMMUNITY FAMILY SUPPORT WORKER
OASIS HUB SHEFFIELD
PART-TIME, 12 HOURS PER WEEK (0.3 FTE)
12 MONTH FIXED TERM CONTRACT
SALARY: £7,594 p.a. (£25,312 for 1FTE)
Oasis Charitable Trust is a multi-national charity supporting young people and their families in 10 countries worldwide. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.
We have an exciting opportunity for an experienced Community Family Support Worker to work as part of our Oasis Hubs in Sheffield, to engage and work with parents/carers, supporting them to access Hub activities, develop their personal and parenting skills, knowledge and aspirations.
Key responsibilities will be:
· Work with Parents/Carers and hard to reach families, supporting them to build their own health/wellbeing and to meet the health, wellbeing and safety of their children.
· Develop relationship and support the community as they access for emergency hardship. Ensure families have the skill and knowledge to not have to be reliant on emergency support.
· Develop a volunteer–led peer support service and drop in sessions.
· Support families in developing partnerships with local professionals.
The successful post holder must have:
· A relevant professional qualification in Family Support & Community Work (Level 3 or above) or able to demonstrate qualification by experience.
- Successful experience of working with parents / carers and complex families.
· The ability to deal with private information and sensitive issues with a calm and confident approach in difficult situations.
· Ability to function in diverse settings and with a wide range of professional agencies.
- Be self-motivated, resilient, with excellent organisational/administrative and inter-personal skills.
This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, while individually improving the life chances of young people. As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution.
- A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
If you are interested in this position, please email your most recent CV and covering letter. For further details please visit the Oasis Charity Jobs Website. In your covering letter, please answer the following questions:
1. Expand on your CV to explain how your skills and experience meets the Job Description. Give specific examples.
2. What personal attributes does a person need to do well as a Community Family Support Worker?
3. How do you see the Oasis ethos and 9 Habits being displayed in this role?
Completed applications should be returned by 9am on Friday 30th August 2024.
Interviews will take place in Sheffield on Monday 9th or Wednesday 11th September.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Who we are and what we do?
We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard.
By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves.
We are seeking a proactive and detail-oriented Programme Coordinator to join our team on a 12-month fixed-term contract and support the effective delivery of the Student Space programme. In this role, you will play a vital role in programme management, including stakeholder relationships, maintaining a university directory, and supporting digital, data, and programme reporting.
Role purpose
To provide programme management support within Student Space. Work with the wider team to develop, promote and continuously improve the platform and services with specific responsibilities for programme data, stakeholder management, university directory development and administration.
For a more detailed job description and person specification please refer to our Recruitment pack.
Responsibilities
- Provide effective coordination and delivery support to the Student Space programme.
- Working closely with the Senior Programme Managers and wider team members to ensure successful delivery of programmes.
- Be the first point of contact for Student Space Programme enquiries, being responsible for incoming and outgoing communication, fielding and distributing to other team members accordingly and responding as directed.
- Set up internal and external meetings for the Student Space Programme taking responsibility for preparing papers, taking minutes, following up on actions, organising logistics, etc.
- Attend various programme-related meetings, actively contributing ideas to continually develop our programmes.
- Work closely with the Digital Lead and Senior Programme Manager for Student Space to support the management of the Student Space digital product, data analytics and reporting.
- Undertake tasks as determined by the Student Space Senior Programme Manager to support the
- Student Minds website digital transformation project (which will see the evolution of Student Minds websites).
- Lead the collation, reviewing, and analysis of data from a range of sources e.g. Google Analytics, HotJar, in line with programme decisions and developments.
- Design, generate and analyse monthly and quarterly data reports in line with agreed requirements and give feedback to other Student Space programme team members.
- Ensure good data management and systems are effective and efficient.
- Representing the programme at various digital group meetings.
- Please refer to our recruitment pack for Person specification and to see the full list of role responsibilities
Why work for us?
- Meaningful Mission: Join a team committed to ensuring no Student should be held back by their mental health.
- Nurturing employee wellbeing is central to our culture. That's why we provide each team member with 10% wellbeing time, approximately 3.5 hours a week, to invest in activities such as gym sessions, yoga, extended lunch breaks, or simply taking a rejuvenating walk. Join us and experience a workplace where your health and happiness are valued.
- Equity, Diversity and Inclusion: We value diversity and inclusion, and we actively promote equity in our recruitment process. We use priority interview scheme for candidates from ethnically diverse backgrounds and employ blind shortlisting techniques to ensure fairness and eliminate discrimination.
- Transparent Recruitment Process: Instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all.
Role details
- Contract: 12 months fixed-term
- Working hours: 22.5 (3 days per week, 60% equivalent to a full-time role)
- Location: We are open to flexible, hybrid and remote working, with some in-person attendance at our in-person team days in Leeds (3 per year).
- Pro-Rated Part-Time Salary Range: £14,955.6 to £16,995 per annum
Benefits
- Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure (pro-rated for part-time staff)
- Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
- Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
- Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
How to apply?
- Download the recruitment pack in the document section, where you’ll find more information about the role including responsibilities and person specifications.
- Complete the Equality Monitoring Form.
- Download and complete our application form which is available in the document section below.
- Upload your completed application form NOT your CV.
Application deadline: 18th August
Interviews: w/c 2nd September
Any personal data relating to applications will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party. For more information on how we use and protect your data please see the Privacy Notice attached below in the documents section.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
1.Main purpose of role
To develop The Family Centre Deaf Children’s (FCDC) fundraising channels and secure income from grant funders and individual donors in order to sustain and develop the charity’s services and infrastructure, building strong relationships with key stakeholders and contributing to FCDC's overall strategic development, aims and operations.
The Development Officer is responsible for overseeing the development and implementation of our Fundraising Strategy 2024-2029 to support the charity’s continuous improvement, financial sustainability and future growth.
The post holder will be responsible for inspiring individual donations to the charity through local giving initiatives and further developing the charity’s existing income channels including:
· Community and events fundraising
· Individual giving
· Grants from Trusts and Foundations and other relevant grant income sources.
2.Duties and Responsibilities
2.1 General
· To champion FCDC’s vision, mission, ethos and values (internally and externally).
· To comply with all relevant charity and other legislation.
· To uphold and contribute to the updating of FCDC’s internal policies and codes of conduct.
· To contribute towards the delivery of the charity’s strategic, operational, and departmental plans.
· To develop and maintain good working relationships with FCDC staff members, Trustees, service users, volunteers and other key internal and external stakeholders.
2.2 Income generation from individuals
· Sustain and grow FCDC’s individual donor base and community fundraising in line with agreed income targets.
· Research and identify potential major donors.
· Work alongside the Centre Manager and Board of Trustees to develop relationships with potential donors.
· Work alongside FCDC’s Fundraising Working Group, Centre Manager and Events and Family Development Officer to develop and coordinate an annual calendar of community fundraising events.
· Develop local individual giving campaigns and social media appeals to secure individual donations.
· Ensure all fundraising activity is in keeping with the Fundraising Regulator’s Code of Fundraising Practice and is compliant with fundraising regulations.
· Ensure all fundraising activity is in keeping with FCDC’s mission, values, ethos and objectives.
· Ensure Gift Aid is claimed on all eligible donations and appropriate Gift Aid records are kept.
· Ensure our email opt-in and supporter subscriber lists are kept up to date.
2.3 Income generation from Trusts, Foundations and Statutory Agencies
· Maximise income from grant-giving organisations to ensure sustainable growth of restricted and unrestricted income in line with agreed income targets.
· Build and manage relationships with Trusts and Foundations to secure grants of £5,000 or more.
· Research, contact, correspond and meet with funders (as and when required) to build relationships prior to submitting funding applications.
· Collaborate with the FCDC team across the organisation to create compelling fundraising proposals and produce high-quality applications, reports and budgets.
· To assume responsibility for a portfolio of current and potential grant funders to maintain, grow and/or revive their support for the charity.
· Develop a robust pipeline of charitable Trusts and Foundations to support FCDC’s services and activities.
· Maintain relationships with funders between applications to nurture positive relationships between them and FCDC.
· Work alongside the Centre Manager and Board of Trustees to develop partnerships and positive working relationships with current and potential grant funders.
2.4 Donor engagement and stewardship
· Working closely with FCDC’s Centre Manager and the Chair to develop a donor journey that encourages long term support from individuals.
· Process individual donations, including: recording donations, thanking supporters in a timely fashion and responding to ad hoc supporter queries.
· Contribute to and proofread fundraising appeals, marketing materials and FCDC digital content.
· Support existing and new supporters of the charity in their initiatives to raise funds for FCDC.
2.5 Funder and donor data management
· Ensure that all funders and individual donor contacts and activity are accurately recorded on our funder and donor database.
· Work alongside the Centre Manager to ensure that all personal data is gathered, held, and used in-line with relevant data protection regulations and FCDC’s Data Protection Policy.
· Accurately record Trusts, Foundations and other grant income data on FCDC’s financial ICT system.
· Compile and submit timely funder reports, working alongside the Centre Manager in checking monitoring data, proofreading reports and ensuring reports are uploaded to funder portals, as and when required.
2.6 Fundraising Strategy 2024-2029
· Oversee the development, implementation and monitoring of FCDC’s Fundraising Strategy 2024-2029, with specific focus on individual giving, community fundraising and Trusts and Foundations.
· Support the Chair and Centre Manager to set up a new Fundraising and Events Working Group (consisting of volunteers, service users, Trustees and staff), who will support and act as a sounding board for new fundraising initiatives and open doors to new income streams.
· Keep up-to-date with fundraising trends, opportunities and best practice and recommend changes in our funding strategies and annual fundraising action plans.
· Maximise income from new fundraising opportunities as and when they arise in the course of our work. For example: local sports group donations and company payroll giving.
2.7 Reporting
· Regularly report on fundraising outputs, outcomes and the impact of fundraising initiatives to staff, the Chair and the Board of Trustees.
· Contribute to funder monitoring activities and evaluation reports to ensure that FCDC meets its reporting obligations to funders.
2.8 Other
· Contribute to FCDC’s positive working culture, strategic direction and the future growth of FCDC by participating in team meetings, supporting other staff in their work and contributing ideas and feedback across the organisation.
· Ensure that key stakeholder enquiries, contact details and other relevant records are maintained and kept up-to-date.
· Undertake other reasonable duties and responsibilities which the Chair may request from time to time.
· Actively participate in the staff appraisal scheme and be committed to learning and development in line with the Charity’s aims and objectives.
· Manage and liaise with volunteers, service users and other stakeholders as necessary.
· In collaboration with the Centre Manager and other colleagues, you will help ensure our website is engaging and up-to-date.
PERSON SPECIFICATION
Experience
Essential
1. Experience of working in a fundraising role.
2. Experience of writing successful grant applications / proposals and reporting of successful bids.
3. Experience of developing and delivering successful online fundraising campaigns via social media or websites.
4. Experience of financial planning and budgeting.
5. Experience of using Microsoft Office.
Desirable
1. Experience of working with volunteers.
2. Experience of working for a small non-profit organisation.
3. Interest / experience of hearing loss and the D/deaf community.
Knowledge
Essential
1. Knowledge of where and how to access local and regional charity income streams, national fundraising opportunities, pathways, etc.
2. Knowledge of data protection and GDPR.
3. Knowledge of the Code of Fundraising Practice.
Desirable
1. Fundraising qualification.
2. Other relevant qualification that would be suitable for this role.
Skills and Abilities
Essential
1. Excellent communication, interpersonal, presentation and influencing skills, with the ability to build and maintain positive working relationships.
2. Excellent proposal writing, proofreading and editing skills.
3. Excellent organisational, prioritisation and administrative skills with the ability to work to strict deadlines.
4. Excellent attention to detail and accurate record keeping.
Personal Attributes and Other Requirements
Essential
1. Highly self-motivated and able to work on own initiative as well as part of a team.
2. Enthusiastic, pro-active and positive ‘can do’ attitude to work and willingness to learn new skills and support colleagues as needed.
The client requests no contact from agencies or media sales.
At Future Woodlands Scotland our mission is to restore threatened woodland habitats, enhance urban green spaces and support research and innovative thinking. Our aim is to help create a Scotland where trees and native woodlands are thriving for wildlife, communities and climate.
We have successfully completed a three-year pilot, raising the profile of native woodland restoration and creation in Scotland and embarked on a new £10 million programme to improve Scotland’s cities through urban forestry. We now have bold ambitions to scale up our work across Scotland by developing new and innovative ideas and approaches that have the potential to significantly enhance and expand Scotland’s native woods.
As Fundraising Manager, you'll lead the development and delivery of our fundraising strategy. You'll play a vital role in enabling our growth and building on our successes so far through building and nurturing trusted relationships.
Interviews will be held on 9th September 2024 either in person in Edinburgh or online.
This post is home-working (preferably from Scotland).
The client requests no contact from agencies or media sales.
Senior Marketing Officer (Supporter Activation)
Contract: 11 Months Fixed term contract, Maternity Cover, 35 hours per week
Salary: £39,358 - £41,325 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to make a splash in fundraising? To use your skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as a Senior Marketing Officer (Supporter Activation) in the Activation team to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Supporter Activation team sits within the Supporter Marketing team and plays a key role in our successful and innovative fundraising programme. The team is vital to the long-term income growth of the organisation; recruiting new individual givers through audience led communications across a range of activation channels.
About the Role:
As our Senior Marketing Officer (Supporter Activation) you will project lead our highly successful water bill insert campaign (managed in close collaboration with the Water Industry Partnership Team). Overseeing the delivery of these campaigns from briefing through to post-campaign analysis, as well as the development of new ideas to maximise the opportunities offered by this relationship.
You'll support the Marketing Manager and wider team in the day-to-day development, management and delivery of a number of fundraising campaigns. In particular our successful DRTV programme, managing the relationship with our telemarketing agency and support in planning and delivery of new creative.
You'll also:
- Managing our response handling agency to ensure effective conversion of response for our DRTV campaigns through regular monitoring and testing; providing training and development and analysing results regularly.
- Manage agency relationships; overseeing the management and development of any campaigns from briefing through to post-campaign analysis, collaborating with external partners, taking responsibility for resolving queries, trafficking all stages of the project and escalation of potential problems.
- Help develop and manage expenditure and income budgets. Help create the budget, to monitor monthly management accounts and key performance indicators and to undertake reforecasts as required.
- Regularly monitor, evaluate and analyse campaigns, providing regular results and recommendations for strategy development based on reviews and analysis.
- Liaise with team leaders and project managers in other departments to identify and implement new cross-working opportunities utilising specialist knowledge and experience in direct marketing.
- Remain up-to-date about developments in the external market-place and assess the suitability of new, innovative approaches for recruiting supporters to remain competitive.
- Take responsibility for ensuring that all supporter communications are consistent with the WaterAid brand, working closely with the International, Policy and Campaigns, and Communications teams.
About You:
- Successful track record of working in a direct marketing role, including proven experience of planning and executing campaigns across different channels, including digital.
- Experience of managing telemarketing, call handling and large-scale print campaigns
- Experience of managing creative development, including writing creative briefs, working with creative agencies, ensuring the correct sign off procedures are followed, and appropriate stakeholders consulted.
- Project management experience including identifying opportunities and managing through to implementation.
- Ability to work flexibly and independently, to manage varying competing priorities and meet strict deadlines with often changing priorities.
- The ability to work as part of a team and collaboratively with a diverse group to deliver cross-organisational projects or objectives.
- Excellent numeracy skills with attention to detail and experience in monitoring, evaluating and analysing campaigns.
- Strong interpersonal skills and demonstrable experience managing external suppliers.
Although not essential, we also prefer you to have:
- Experience of working in the voluntary / fundraising sector.
- Experience of delivering supporter direct mail and communication programmes.
- Experience managing new product development and/or innovation projects.
- Empathy with and understanding of overseas development issues.
Closing date: Applications will close at 23:59 on Sunday 18th August 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date..
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy. Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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BACKGROUND
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network. We tackle housing poverty around the world by working in partnership with communities and families to achieve their dreams of a safe and decent place to live.
“Home Equals” is a five-year global advocacy campaign, recently launched by Habitat for Humanity International and dedicated to achieving policy change, at all levels, to ensure that people living in informal settlements especially in the Global South have equitable access to adequate housing. Together, with partners, governments and communities, we can create lasting change so that people living in informal settlements have safe and secure homes.
As a global housing leader, Habitat for Humanity has a unique opportunity in ensuring that access to adequate housing is prioritized around the world. Together, we can advance policies that unlock the potential of people who deserve an equal shot at a decent home.
Purpose of The role
Habitat GB is seeking a dedicated and experienced Head of Advocacy to lead our efforts in advocating for policy change within the UK government (in particular targeting the Foreign, Commonwealth and Development Office) to prioritise housing in international development. This pivotal role will play a crucial part in supporting Habitat for Humanity's global advocacy agenda which aims to promote equitable access to adequate housing worldwide, focusing on informal settlements in the Global South. The Head of Advocacy will be instrumental in building Habitat GB's profile and influence, establishing strong relationships and coalitions with stakeholders in the UK, identifying lobbying opportunities, providing strategic political insight, and ensuring systematic monitoring and analysis of the international development political landscape. By collaborating with internal teams, external partners, and stakeholders, the successful candidate will drive meaningful change and contribute to addressing housing challenges on a global scale.
· Develop Advocacy Strategy: Lead the development of a comprehensive advocacy strategy aligned with Habitat GB's mission and the "Home Equals" campaign objectives, engaging key people in Habitat for Humanity's global advocacy team. This strategy should focus on advocating for policy change within the UK government to prioritize housing in international development.
· Delivery of Advocacy Strategy: Deliver activities to implement the advocacy strategy, working closely with Habitat GB’s senior leadership team and Habitat for Humanity's global advocacy team. Activities may include stakeholder engagement and coalition building, policy research and positioning, profile building, lobbying and political insight, and advocacy campaign, initiatives and events.
· Evaluation, Reporting and Learning: Establish mechanisms for systematic monitoring, analysis, and dissemination of political intelligence related to housing and international development issues in alignment with Habitat for Humanity International’s global metric tracking on advocacy impacts. Prepare regular reports on advocacy outcomes, lessons learned, and recommendations for future action.
· Collaboration and Coordination: Collaborate closely with Habitat for Humanity's global advocacy team especially on G7 related advocacy and implementation of the Home Equals campaign, other affiliates, and external partners to align advocacy efforts, share best practices, and coordinate actions for maximum effectiveness.
· Leadership and Management: Manage, motivate and mentor UK Housing Advocacy Manager, with regular 1-2-1s, setting individual objectives, giving and receiving feedback, progressing people and plans. Role model our values in line with Habitat GB’s inclusive approach to people and culture.
These responsibilities outline the multifaceted nature of the Head of Advocacy role, highlighting the importance of strategic planning, relationship building, political engagement, and impact evaluation in advancing Habitat GB's advocacy objectives related to housing and poverty reduction.
Person Specification
· Bachelor's degree in international relations, public policy, political science, or a related field (Master's degree preferred).
· Experience in advocacy, policy analysis, or government relations in the UK, with a focus on international development, housing, or related issues.
· Experience in developing, delivering and implementing advocacy strategies.
· Proven track record of successfully influencing policy change and mobilizing support for advocacy campaigns.
· Experience of directly engaging stakeholders and decision makers through events, networks, meetings and other mechanisms.
· Experience working in a cross-cultural or international context is desirable.
· Experience in senior management roles, encompassing strategic management and team leadership.
Skills and competencies:
· Strong understanding of the UK government structure, policy-making processes, and key stakeholders involved in international development.
· Strong interest and commitment to tackle housing poverty.
· Excellent communication skills, including the ability to articulate complex issues clearly and persuasively in written and verbal formats.
· Demonstrated ability to build and maintain effective relationships with diverse stakeholders, including government officials, NGOs, and civil society organizations.
· Strategic thinker with the ability to develop and implement advocacy plans, manage multiple priorities, and adapt to changing circumstances.
· Ability to collaborate with diverse teams across multiple locations.
· Self-motivated, organized, and capable of working under pressure to meet deadlines and adapt to challenges.
· Enthusiastic, positive, and proactive with a solution-oriented mindset.
· Demonstrated interest in our work and commitment to continuous learning and development.
· Dedication to contributing to the inclusive, people-positive culture at Habitat.
The role and responsibilities will be carried out in a way which reflects:
· Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding
Policy.
· A commitment to Habitat GB’s vision, mission, values and approach.
· A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
This is not intended to be an exhaustive list. Job descriptions may be subject to change.
Flexibility
Habitat GB is seeking to rapidly expand its activities and impact to fight poverty across the world. This means that the organisation must be adaptable and flexible and have an ambitious, dynamic and flexible team. It is a requirement of the post holder to be flexible in terms of location (within reason), line management, and duties and responsibilities.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Start your Habitat journey
We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about Habitat. You are welcome to get in touch and arrange an informal chat with a member of the team before submitting an application. To apply for the role, please send us your CV and a cover letter telling us about yourself, how you meet the person specification, and your motivation for applying – we don’t expect this to be more than two sides of A4.
The deadline for applications is 11 August 2024 (at 11:59 pm).
Interviews will take place online from the week beginning 19 August 2024. Selected candidates will be contacted to agree a suitable time for interview.
Please note that we do not reimburse any expenses incurred during interviews.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
This post profile is not set in stone. It gives insight into the main purpose of the role, and expected responsibilities, but it might be reviewed in the future to meet the changing requirements of Habitat for Humanity GB – any changes will be made in discussion with the post-holder.
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Your collaborative style, pro-active approach and ability to provide positive informal coaching, will see you thrive in this eclectic environment where no two days are alike. Our social enterprises revolve around the collection and sale or recycling of donated furniture and household goods, and we also have two eco holiday pods. Ideally you would have some work experience in retail, driving and warehousing, in order to best support Companions in their roles and model best practise.
Using your keen organisation skills, you’ll work with multiple Companions to assess their current skills, identify goals together and co-develop a pathway to achieve them. You’ll be motivated by working side-by-side with Companions in our social enterprises to demonstrate best practise, leading by example and encouraging active engagement in the workplace from all participants. This is a hands-on role based in our social enterprises and you’ll thrive on getting Companions working alongside you to develop the kind of work skills and understanding essential for employment.
Reporting to the Social Enterprise Manager, you’ll work with our support and social enterprise teams to develop a coordinated approach to job coaching, tracking progress and setting targets. You will be vital in ensuring that both teams are kept in the loop around support needs and successes.
Your ability to coach people from a diverse range of backgrounds, with different learning styles and neurodiversity, will help you to develop a culture of inclusivity and mutual support. You’ll develop strong relationships within the organisation and identify and establish valuable collaborations with local employers and training providers.
If this sounds like you, and you want to know you are making a difference every day, we'de love to receive your application. You can apply here on Charity Job or by downloading the recruitment pack and following the instructions.
The post you have applied for is exempt from the Rehabilitation of Offenders Act 1974, which means that all convictions (spent or unspent), cautions, reprimands and final warnings on your criminal record need to be disclosed. Having a criminal record isn't a barrier to employment, but we do need to make sure the applicant is suitable for working with vulnerable adults.
To empower people affected by homelessness and poverty to change their lives for the better whilst using our voice to achieve social change
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The client requests no contact from agencies or media sales.