Office and feedback manager jobs in southfields, greater london

Our Sales and Delivery teams aim to drive and develop new and existing business relationships to contribute to our impact and financial objectives and deliver customer satisfaction, advocacy and loyalty whilst delivering exemplary customer service to all our Clients and Instructor Members in Training. A critical aspect to this is ensuring all the administration required from point of enquiry through to delivery is carried out accurately whilst meeting key deadlines. 

You will support different aspects of the customer journey and support with relevant processes including distribution of enquiries, keeping our in-house systems updated and supporting with Associate and National Trainer matching, ensuring all administration relating to these processes are completed effectively and within deadlines set.

Please refer to the Job Description for full details of the role.

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to create a nation where everyone's mental health matters by creating mentally healthy workplaces where people, communities, and businesses thrive.

Looking after you 

Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.

Are you interested in joining an International Development Charity to work on its individual giving programme? If so, you will be joining at an exciting time for Mothers’ Union, as we prepare to celebrate our 150th anniversary in 2026.

Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.

You will be responsible for the implementation and day to day project management of the individual giving programme across our existing and new fundraising products, including our regular giving F2F activity, tribute funds and appeals programme.  As part of a small individual giving team you will be working under the direction and authorisation of the Head of Individual Giving.

The Individual Giving team is responsible for income generation from individual supporters and members, using a range of direct marketing techniques via both online and offline channels. This is an exciting time of growth and opportunity for Mothers’ Union and we are looking for an enthusiastic person to take on this challenge and join our successful team.

Key Responsibilities:

• Assist in the implementation of Mothers’ Union’s fundraising strategy as defined by the annual Individual Giving fundraising budget and plan.
• To maintain professional standards whilst representing Mothers’ Union, ensuring both the reputation of the charity and adherence to our fundraising standards are maintained.
• To ensure good communication with F2F agencies, internal team members and the public by making sure that external communication channels are kept up to date.
• To be the primary point of contact for all supporter enquiries and complaints related to face to face fundraising.
• Managing and inspiring members and volunteers to support fundraising activities.
• To be proactive in keeping up to date with industry trends and changes.

Please refer our job description for more information.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The deadline for applications is 14 May 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees. You will be expected to ensure that Mothers’ Union’s Equality, Diversity and Inclusion Policy is adhered to in all respects of the role.

About Us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.

Job Purpose:

The MEL Coordinator will play a key role in the success of WAGGGS and our ability to deliver value for our Member Organisations in 153 countries. Together our Member Organisations represent over 10 million girls and young women around the world.

Becoming a team member at the Global Programmes Team (GPT) that oversees multiple programmes delivered in partnership with our Member Organisations across several countries, the MEL Coordinator will share the responsibility of ensuring high quality Monitoring, Evaluation, and Learning (MEL) processes are integrated into all programmatic efforts.

About You:

We are seeking a detail-oriented and analytical MEL Coordinator to join our team. This person will be responsible for designing and implementing monitoring and evaluation activities across our programmes, especially those focusing on STEM (Science, Technology, Engineering, and Mathematics), ensuring high quality and timely data collection, analysis, and reporting.

Key Responsibilities:

1. Development- level (GPT wide support)

2. Program Specific MEL

Please refer to the attached Job Description for a detailed information about the role.

Applications are considered preferably from Asia Pacific Region due to the necessity of the project.

About the roles:

Camden’s Integrated Drug and Alcohol service is offering an incredible opportunity for individuals with lived experience of homelessness and/or substance use to join a pioneering team supporting others in their recovery journey. With one year of funding secured, we are seeking two passionate and dynamic individuals to take on specialist roles, based at both treatment sites and within Camden hostels. These roles will also involve working alongside the In-reach team and the Specialist Women’s team, allowing you to make a tangible impact on the lives of clients by helping to shape and enhance services for those who need them most. You will be a familiar, trusted face, guiding clients through their recovery journey, empowering them to access treatment and overcome barriers, while contributing your own insights to ensure services are truly supportive and accessible.

In these roles, you will have the opportunity to develop your skills in trauma informed interventions, working alongside expert practitioners to transform how clients experience treatment. The focus is on creating safe, welcoming spaces for individuals to seek help without fear of further harm or trauma, while also engaging in meaningful activities that inspire positive change in their lives. You will be pivotal in supporting Camden’s hostel pathway clients, helping them not only access treatment but also discover the strength within themselves to rebuild their lives. This role offers an exciting, empowering career development opportunity to make a real difference, leveraging your lived experience to guide others, and to grow within a supportive, developmental environment at SHP.

For occupational requirement reasons, one of the two roles advertised will be protected for female only applicants (exemption under the Equality Act 2010; Schedule 9 Part 1). 

About you:

• An individual with a lived experience of substance misuse as well as experience of accessing Treatment and Recovery services.
• An understanding of the principles of planned support and working with vulnerable people.
• An understanding of the principles underlying a quality and customer focussed service with the proven ability to empower service users.
• The ability to be self-motivating, work under pressure and manage time effectively, prioritising different areas of work according to need.
• Willingness to work flexibly in response to changing organisational requirements and work outside of office hours on occasion.
• Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 11th May at midnight

Interview Date: Wednesday 21st and Thursday 22nd May at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed for the successful applicant. 

An exciting opportunity has arisen to join Westway Trust as an Adult Learning Tutor (ESOL)- a community-guided organisation, with an ambitious and exciting vision, in the heart of Portobello, West London.

Westway Trust is a charity located in North Kensington which runs an adult learning programme of accredited and non-accredited provision across a range of subjects. We aim to enable people to progress in work, in learning and in life. Our learners come from a variety of backgrounds and have different prior experiences of learning.
We are particularly interested in applications from enthusiastic, qualified and experienced teachers who are committed to enhancing the lives of people in our community.

We are seeking an enthusiastic and experienced ESOL Tutor to design and deliver high quality learner-centered teaching and assessment experiences to our adult learners from pre-entry level up to level 1, whilst supporting the Adult and Community Learning Manager to achieve the Trust’s strategic objectives.

This is a sessional term-time role.  Working hours will be discussed and agreed at the interview stage.

Key responsibilities of the role include:

Teaching

• Plan, prepare and deliver high-quality teaching and learning sessions, workshops, and tutorials in line with the curriculum requirements and the needs of individual learners, ensuring learning objectives are met.
• Assess learners’ abilities and identify areas for improvement, tailoring teaching and learning methods and resources accordingly.
• Develop and deliver consistently engaging and interactive sessions, utilising a variety of teaching techniques and materials to enhance learners’ understanding and engagement with the subject/topic.
• Set and mark assignments, tests, and examinations, providing constructive feedback to learners to support their learning and improvement.
• Establish and maintain a positive and inclusive learning environment, actively promoting learner participation, motivation, and confidence in professional development.

Administration

• To identify materials and equipment/resource needs to assist the provision of teaching and learning by students.
• Maintaining up to date course files and submitting accurate data on attendance and achievement within agreed deadlines.
• Preparing groups of learners for accredited assessment (exam or portfolio) & non-accredited assessment (RARPA), marking assessments and taking part in internal moderation and/or consultation meetings with appropriate Trust staff.
• Providing feedback on appropriate documentation for example observation, IQA reports etc.

Knowledge, Skills and Experience:

Essential

• Proven successful track record of planning and delivering high quality teaching of accredited and non-accredited provision in a relevant subject and at appropriate level(s).
• Experience of teaching adult learners of mixed abilities and an understanding of appropriate teaching strategies in a similar role.
• Experience of devising course outlines and schemes of work.
• Experience of assessing and recording progress, both in accredited and non-accredited learning and supporting learners.
• Knowledge and experience of working with a variety of exam boards.
• Excellent communication skills, both verbal and written and the ability to work as part of a highly collaborative team.

Desirable

• Understanding of the RARPA (Recognising and Recording Progress and Achievement in non-accredited learning) system.
• Experience of working/teaching refugees and or asylum seekers.
• The ability to speak another language.

Qualifications:

Essential

• Hold a recognised teaching qualification such as CELTA, DELTA or TESOL or
• A full teaching qualification for working in adult learning (DTLLS, PGCE or DET)
• A minimum GCSE English Grade C or equivalent

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Free eye test voucher
• Investor in People (IiP) employer

The application deadline is Friday 7 March when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

We are seeking a full-time Primary Science Mentor to join our team of experts. Through your knowledge of and passion for primary science education, you will inspire transformational change in schools.

You'll be home based and able to support schools in one of the following regions: East Midlands, North East England, North West England or South Wales Valleys.

About the Primary Science Teaching Trust (PSTT)

PSTT is a registered charity with a clear vision – we want to see excellent teaching of science in every primary classroom in the UK. We believe it is vital that children are engaged and inspired by science from an early age. We want to draw on their natural curiosity to help them explore, understand and ask questions about the world around them.

We’ve built a Primary Science Teacher College of over 200 outstanding teachers; each helping to shape and influence science teaching across the UK. We produce great resources that improve how science is taught and planned. We organise engaging professional learning events for teachers, and work with partner organisations to further enhance how science is taught. Our 2023-28 strategy is building on these strengths to reach more teachers across a more diverse range of schools.

We’re dedicating our most intensive efforts to areas of the UK requiring most development in primary science. Our Priority Areas initiative is being piloted in 30 schools, and in September 2025 we plan to launch this programme in a further 30 schools. Our Regional Mentors have worked with more than 3,000 schools across England, with exceptionally positive feedback.

Job summary

There are two parts to the Primary Science Mentor role. The majority of the role will focus on strengthening primary science teaching and leadership by leading our second Priority Areas initiative. Through their knowledge of and passion for primary science education, the successful candidate will inspire transformational change in schools taking part in this project. They will build close working relationships with participating schools and create a vibrant and exciting learning community based on mutual support and the sharing of expertise.

The remaining hours in the role will be as a Regional Mentor: joining PSTT’s growing team of primary science experts who provide bespoke support directly to individual schools, multi-academy trusts and other school groupings and organisations. This includes developing and delivering training in a variety of contexts, including online; working individually with Science Leaders; being a leading voice, expert and advocate for primary science (both regionally and nationally); and creating partnerships with other organisations that support science within the region.

A crucial part of the role is to ensure collection of appropriate data for both Priority Areas and Regional Mentor activities, so that we can evaluate our work against intended outcomes.

Key facts about this role

Salary

PSTT band E(ii): starting salary £49,149. A cost-of-living increase will be applied on 1 September 2025; amount TBC.

Pension and benefits

Employer pension scheme, sick pay and maternity/paternity/adoption pay as detailed in our pay and reward scheme

Location

Home based in either the East Midlands, North East England, North West England or the South Wales Valleys.

Travel

The job requires extensive travel to schools within the Primary Science Mentor’s working region, and sometimes beyond that region (including occasional meetings at PSTT’s Bristol office). Expenses will be reimbursed.

Line manager

Director of Regional Programme

Start date

1 September 2025. Potential for some work prior to 1 September to support with identification and recruitment of schools (to be discussed at interview).

Contractual basis

2 years

Hours

35 hours per week (full time), usually worked between Monday-Friday. You may occasionally be required to work during evenings and weekends.

Annual leave

28 days (of which 3 must be taken during the Christmas closure period) plus public holidays

£48,600 - £57,200 per year

Fixed term (6 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Senior People Partner to join our busy and supportive People and Culture team. In this role, you’ll work closely with leaders and managers across the charity, offering expert guidance on recruitment, reward, and employee relations—all while championing our commitment to equity, diversity, inclusion and wellbeing.

You’ll oversee our approach to talent attraction, ensuring every stage of the recruitment journey is inclusive, efficient and engaging. From managing senior-level hiring to partnering with executive search firms, you’ll play a central role in bringing great people into the charity. You’ll collaborate with colleagues across Equality, Diversity and Inclusion, Learning and Development, and Volunteering to shape and deliver a recruitment strategy that removes barriers for marginalised groups—particularly Black men—and improves representation across the charity.

You’ll manage and support our Recruitment Advisor, working together to continuously refine our recruitment tools, processes, and practices in line with our broader people strategy. In addition, you’ll coordinate the delivery of a fair, transparent, and financially sustainable reward framework that aligns with our organisational goals and supports our ambitions around equity and inclusion.

Beyond recruitment and reward, you’ll act as a trusted partner to senior leaders and managers, offering practical coaching and advice on complex employee relations issues and people management matters. You’ll help ensure a consistent, compassionate approach across the charity, and build managers’ confidence to inspire inclusive, high-performing teams.

You’ll thrive in a fast-paced and people-focused environment, building trusted relationships with leaders, managers and colleagues across the charity. Your ability to navigate complex situations and offer practical, values-driven solutions will be key to your success.

What we want from you

We’re looking for a Senior People Partner who will bring solid experience in HR and recruitment—whether through a CIPD or REC Level 4/5 qualification or equivalent hands-on experience. You’re passionate about people, motivated to make a difference, and comfortable working in a fast-paced, evolving environment.

You’ll have in-depth knowledge of current employment legislation and best practice and experienced in building effective relationships with senior leaders, managers and employees, you’ll be skilled at managing complex employee relations cases. You’ll know how to approach people matters with fairness, care, and good judgement and is able to respond constructively to complex situations, supporting fair and balanced outcomes.

You’re someone who builds strong relationships quickly. Whether you’re coaching a manager, advising senior leaders, or supporting a colleague through change, you’re a trusted, approachable presence who communicates clearly and with integrity. Ideally, you’ll also have experience as a line manager.

You’ll have experience supporting recruitment from end to end and analysing recruitment data to spot trends and drive improvements. You’ll also have a good understanding of pay and reward, and how to make sure these approaches are fair, sustainable and aligned with an organisation’s goals.

Most of all, you care deeply about building inclusive, values-led workplaces where everyone feels supported to do their best work and creating a workplace where everyone can thrive.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Monday 5th May 2025.  Applications must be submitted by 23:45 UK time.

Interviews: Applications will be reviewed as we receive them, and interviews arranged on a rolling basis. We’re aiming to hold interviews on Thursday 8th May and Thursday 12th May 2025 — early applications are very welcome!

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Internews is an international non-profit organisation whose mission is to empower local media worldwide to give people the news and information they need, the ability to connect and the means to make their voices heard.

Internews provides communities the resources to produce local news and information with integrity and independence. With global expertise and reach, Internews trains both media professionals and citizen journalists, introduces innovative media solutions, increases coverage of vital issues and helps establish policies needed for open access to information.

Internews programmes create platforms for dialogue and enable informed debate, which bring about social and economic progress. Internews’ commitment to research and evaluation creates effective and sustainable programs, even in the most challenging environments.

Internews operates internationally, with administrative centres in California, Washington DC, and London, as well as regional hubs in Bangkok and Nairobi. Formed in 1982, Internews has worked in more than 100 countries, and currently has offices in Africa, Asia, Europe, the Middle East, Latin America and North America.

About the role

The P&C Administrative Assistant will be based in our London office (two days a week), sharing time between general HR administrative and general office support duties. The role will support the People & Culture function on general HR and administrative tasks.

Roles and Responsibilities

Human Resources

• Monitoring shared P&C inbox, addressing enquires in a timely manner.
• Collecting and maintaining various HR trackers and databases.
• Providing administrative support for the recruitment process, posting job adverts, contacting candidates, scheduling job interviews and collecting recruitment related documentation.
• Assisting in the new joiner induction and on-boarding processes.
• Updating and maintaining staff records.
• Ensuring data is stored in line with principles of GDPR.
• Completing pre-employment checks, including reference, right to work, and vetting checks.
• Supporting the probationary process for new joiners (including scheduling meeting, distributing relevant documentation and collecting completed forms and feedback.
• Performs other related duties as assigned
• General Administration:
• As part of onboarding, facilitate the induction process for new joiners in the London office, including:
• Issuing access passes
• Coordinating with the TSS team on new joiner equipment
• Facilitate the DSE assessment process
• Act as a Health & Safety Officer and Fire Safety Officer for the London Office.
• Any other duties of an administrative nature

Person Specification

Essential

• Degree or equivalent work experience
• Excellent verbal and written communication skills
• Knowledge of basic principles of GDPR
• Methodical, accurate and organized with a keen eye for detail
• Proven ability to successfully communicate and mediate with both management and staff
• Good understanding of Microsoft Windows including MS Word, Excel and Outlook
• Good communication and interpersonal skills

Desirable

• Experience of using Microsoft Applications
• Experience of using Human Resources Information Systems
• Experience of working in an International NGO
• Proficiency in additional language would be advantageous
• Proven ability to successfully operate in multi-cultural environments

Recruitment Timeline:

Closing date for applications: Wednesday, 14 May 2025

Candidates must submit a CV highlighting relevant experience. The successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer.

The above noted job description is not intended to describe, in detail, all the tasks that may be assigned but rather to give the job holder a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.

This position will be located in the United Kingdom and therefore a successful applicant must obtain the Right to Work in the UK in order to commence their employment

About us: Tender works with children and young people to prevent domestic abuse and sexual violence through creative projects. Since 2003, Tender’s work has grown and diversified from a single workshop programme delivered to schools, into a broader range of programmes reaching both children and young people and professionals with a safeguarding responsibility such as teachers, youth workers, social care workers and foster carers. Tender’s programmes include Healthy Relationships projects delivered across England, projects delivered using online resources and technology, specialist projects for vulnerable children and young people, whole school and whole setting approaches, and training for professionals with safeguarding responsibility and in workplaces.

About the role: The main purposes of the Projects Coordinator role are:

• Coordinating the administration of all aspects of Tender’s training programmes for adults across the organisation, with a focus on the coordination of our INSET work with schools.
• Supporting the Head of Adult Services and Service Delivery Lead (Adult Services) to manage relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
• Monitoring and evaluating the impact of Tender’s training sessions

Success in this role would mean that, after six months, you will have:

• Successfully coordinated the delivery of our adult training sessions in schools and youth settings
• Built good working relationships with the schools and settings we work in, and the facilitators who deliver our work
• Supported and worked flexibly with the Head of Adult Services and other colleagues to ensure the high quality and continued improvement of our work
• Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies

Essential requirements:

• Level 3 qualification in developing and delivering domestic violence training, or equivalent experience and a willingness to undertake the Level 3 training
• Proficiency in office software, including Word, Excel, Powerpoint
• Ability to coordinate complex projects involving a range of internal and external stakeholders
• Demonstrate commitment to safeguarding and equal opportunities
• Ability to manage your own time and priorities to meet the agreed objectives
• Ability to work with colleagues across departments and organisations
• Ability to solve problems, working flexibly and collaboratively

We're recruiting for a new role for someone to lead on People and Culture at Involve.

Involve has grown in terms of both its turnover and staffing headcount in recent years. In 2024, we marked our 20th anniversary and the need for this new role reflects the growth and maturity of the organisation as we build the infrastructure to support the larger, more established organisation of around 30 people.

The People and Culture lead will report to the Director of Finance and Support Services and be responsible for developing our HR policy and practice taking a holistic approach and embedding our values into HR policy, leading consultation with our union on policy development. They will work closely with the management team to support the development and implementation of strategies to foster a positive organisational culture and provide HR generalist support to our team.

The People and Culture lead will be a CIPD qualified HR professional with strong HR generalist experience allied with a participatory approach that supports us in developing an inclusive environment in which everyone is supported to grow, develop and contribute to achieving our mission. 

We work across the UK, with offices in Belfast and London. Many of our staff work from home across the UK or in a hybrid pattern, rather than being based at one of our offices, though we meet up regularly as a team.

About the role:

This is an exciting opportunity for someone looking to continue their career, within an organisation with real potential to progress into service management or specialist roles. Based within Single Homeless Project's (SHP) Islington Complex Needs Accommodation Service, you will work closely with the Regional Services Manager and a multi-disciplinary team to deliver intensive, person-centred support to clients at our Ashley Road project. This is a high-impact role, designed to support individuals with multiple and complex needs, including mental and physical health challenges, substance use, and a history of offending. You will support and empower our clients as they move from crisis towards stability, independence, and meaningful engagement in the community.

As a Project Worker, you will have a direct and lasting impact on the lives of some of the most marginalised people in our society. You will play a vital role in helping clients sustain accommodation, access services, and develop the skills and confidence needed to take control of their lives. You will work in close partnership with external agencies and professionals to deliver coordinated support, while also playing a key part in preventing homelessness and promoting long-term inclusion. This is not only a chance to make a tangible difference, but also an incredible platform for professional development in a service that values innovation, resilience and progression.

The working rota for this post is Monday - Friday, with no weekend shifts. The rota will consist of a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm).

About you:

• Previous experience of working with people with complex support needs.
• Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.   
• A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 4th May at midnight

Interview date: Monday 12th May at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Contract: 12- month fixed term, part-time 0.8FTE (28 hours per week)

Salary: £36,457 (£45,551 FTE)

Job Summary 

Work as a team to support the Diocese of London in safeguarding children, young people and vulnerable adults in line with both UK legislation and House of Bishops Guidance. Responds well to safeguarding allegations and concerns, management of risk and making the church a safer place in line with the Church of England National Safeguarding Standards. 

Job responsibilities 

Casework  

• Respond to concerns and allegations of harm, working with statutory agencies; and protection of those who work with children and vulnerable adults in line of the House of Bishops Guidance.

• Acting as a contact point for those in church and statutory agencies, provide advice on all safeguarding matters, ensuring the DST is operating in line with the law, government guidance and national practice guidance from the House of Bishops. Ensure that safeguarding procedures are carried out throughout the process, with appropriate liaison with statutory agencies.

• Ensure appropriate support for alleged victims and their families and respondents and their families, throughout an investigation and thereafter.

• Maintain practices standards in all case work, ensuring five key principles underpin all adult safeguarding work, human rights and have due regard to mental capacity and acting in the best interests of those in need of support. Supporting practice and policy development around case management safeguarding processes. 

• Work with individuals who come to our attention to ensure appropriate risk assessment and risk management plans to set boundaries within a church setting; for those who are convicted of an offence, or where there are continuing unresolved concerns regarding risks to others.

• Work with statutory agencies, including attending appropriate strategy meetings, case conferences as arranged by statutory agencies or requested by the Casework Manager or Head of Safeguarding.

• Ensure that referrals to the DBS for barring from work with children or vulnerable adults and reports to the Charities Commission are submitted in line with statutory guidance. 

• Ensure that the Bishop of London, area Bishop, Archdeacon and Head of Safeguarding and Case Work Manager are always informed when an allegation of abuse is made against a church officer. To manage case work within legal parameters and in line with the House of Bishops Guidelines.

General 

• Provide professional safeguarding advice and undertake pro-active relationship management to ensure parishes and worshipping communities are aware of their responsibilities in relation to safeguarding children and adults who may be at risk of abuse or neglect; to keep them abreast of policy and practice developments. 

• Under the direction of the Safer Churches Programme Manager to undertake strategic safeguarding projects and improvement work including polices and projects in line with identified business needs and operational plans. Developing initiatives to support the effective implementation across your designated area in order to ensure excellent safeguarding practices across the Diocese. 

• Understand and implement, where necessary, information sharing protocols.

• Assess risk and advise on safer recruitment with the use of the Disclosure and Barring Service.

Training and Professional Development 

• Deliver where required training including bespoke inputs when gaps are identified and the Parish Safeguarding Officer Induction package.

• Undertake as appropriate continuing training and professional development in the safeguarding field. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• A social work qualification recognised by the Health and Care Professional Council, or a similar qualification in a related area/profession, or experience.

• Specific training in a variety of aspects of child or adult safeguarding.

• Experience of working with a range of statutory and non-statutory organisations in managing or contributing to safeguarding, including managing allegations against people in positions of trust and the management of those who may pose a risk.

• Experience of a fast-paced environment with ability to be flexible and adaptable to changing priorities and the ability to manage your own time/priorities. 

• Knowledge of Safeguarding adults and children policy, procedures and legislation and experience of child and/or adult safeguarding work as a practitioner. 

• Practitioner experience of working with victims or survivors of abuse, including adults with mental health issues.

• Practitioner experience of working with perpetrators of any form of abuse. 

• Knowledge and experience of recognition of risk, risk assessment and risk management and the ability to contribute to multi-agency risk meetings. Knowledge of processes such as MAPPA, MARAC and PREVENT. 

• Excellent listening and communication skills and strong verbal communications skills and ability to produce clear written records and reports. 

• Have exceptional people skills and the ability to build positive partnerships and relationships with key stakeholders. 

• Ability to work sensitively with survivors, those who are subject to allegations and/or those that may pose a risk.

• In sympathy with the aims of the Church of England. 

• Right to work in the UK. 

• The person will require an enhanced DBS check. 

Desirable 

• Some understanding of Church of England structures and experience of working with the Church or other faith groups in respect of safeguarding children and/or adults who may be vulnerable 

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months of employment 

• Season ticket loans for public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering 

The interviews will be held on 12th May 2025 in-person at our office in London.

Position: Volunteer Coordinator
Type: Full-time (35 hours a week), permanent 
Location: Office based in London with flexibility to work from home
Salary: £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity 

*you’ll start at our entry point salary of £26,384* per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months. 

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Are you passionate about engaging communities and empowering volunteers? The MS Society is looking for a Volunteer Coordinator to support our Community, Events & Retail Fundraising team. You’ll play a key role in recruiting, supporting, and developing volunteers, helping us achieve our mission of improving the lives of people affected by multiple sclerosis. 

As a Volunteer Coordinator, you will: 

• Plan and manage volunteering opportunities across our income generating activities. 

• Recruit and onboard new volunteers, ensuring an outstanding experience. 

• Create and deliver engaging volunteer campaigns to grow our community. 

• Support and maintain strong relationships with volunteer organisations and local partners. 

• Monitor and improve volunteer engagement and retention to strengthen our impact. 

About You 

We’re looking for someone who: 

• Has experience working with and recruiting volunteers. 

• Can build strong relationships with diverse communities. 

• Has excellent organisational and communication skills. 

• Is confident using IT systems, including Microsoft Office and CRM platforms. 

• Is creative, enthusiastic, and passionate about supporting the MS Society’s work. 

Join us in shaping a stronger volunteer community that will drive our fundraising efforts and help us continue delivering vital support and research for people affected by MS. 

Closing date for applications: 9:00 on Thursday 8 May2025 

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

About the oppurtunity:
You will help drive the quality and impact of our key stage 2 (KS2) and key stage 4 (KS4) maths tutoring programmes through subject-specific training of volunteer tutors, and by advising and supporting our (mostly) non-teaching staff members who manage these volunteer tutors day to day.

You will also observe and give feedback to volunteer tutors delivering maths tuition, and deliver general training for new volunteers, so that they are confident and effective in taking part in our tutoring programmes.

Closing date: Sunday 4th May 2025

Interviews: Monday 12th and Tuesday 13th May 2025

Start date: Monday 18th August 2025
 

Specific responsibilities relating to the role:

Supporting the delivery of our maths curriculum: 

• Design and deliver online maths-focused training for volunteer tutors so that subject knowledge is secure within the tutor community.
• Provide advice and support, including some direct tutor communications, on subject-specific matters for Action Tutoring staff who manage volunteer tutors.
• Maintain existing tutoring GCSE and KS2 maths curriculum resources to ensure volunteer tutors have high quality materials to use in sessions.
• Support Action Tutoring’s Programme Department to provide and respond to requests for additional materials for tutoring sessions, particularly maths sessions.
• Support with creation of additional maths resources on an ad hoc basis as required, applying Action Tutoring’s pedagogical approach and standards for diversity, equity and inclusion.
• Format any newly generated maths curriculum content for printing.
• Reformat maths curriculum resources for online delivery of tutoring sessions.
• Engage in learning and development opportunities in order to keep knowledge about the expectations set out in the maths national curriculum (KS2 and KS4) and the main exam boards up to date.

Quality assuring tutoring delivery:

• Observe several virtual tutoring sessions a week. Make detailed and unbiased notes on tutor skills, craft empathetic constructive feedback in emails.
• Support our programme delivery team to craft communications and feedback to tutors.
• Produce ‘quality tips’ and resources for tutors and staff.
• Work with Action Tutoring’s volunteer engagement team to feedback trends so that the quality assurance process at the tutor application stage is as strong as possible.

Delivering volunteer tutor training:

• Support the Training Manager by delivering up to four virtual initial tutor training sessions a week during peak months, presenting Action Tutoring’s established training content.
• Support the Training Manager by contributing updates to tutor training content.
• Create content for tutor CPD materials to support with maths tutoring.

Person specification

Qualifications criteria: 

• Qualified secondary school teacher of Mathematics
• At least two year’s teaching experience in English state schools with an understanding of the barriers facing disadvantaged pupils 
• Right to Work 

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 

• Experience designing and formatting curriculum resources to support learning, either for print or digital use 
• Experience as a private, school-based or volunteer tutor
• Evidence-based knowledge of how children and adults learn online compared to in person 
• More than two years’ experience in the classroom 
• Provided coaching or mentoring to trainee teachers 
• Experience as a GCSE maths examiner 
• Willingness to learn and become confident in the KS2 maths curriculum
• Understanding of the different pedagogical approaches required in small-group learning compared to classroom teaching, with a robust understanding of tutoring as a mechanism for supporting pupil personalised learning
• Able to communicate pedagogy in jargon free, accessible ways to non-specialists 
• Empathetic and skilled at providing feedback in a sensitive but constructive way 
• Experience delivering training or CPD to adults with energy and confidence, able to engage attendees, facilitate discussion and manage time effectively
• Experience and confidence using Zoom technology (or similar) to deliver training, making the best use of its functions to improve the training experience. 
• Organised with strong time-management skills, able to independently manage a varied range of tasks and responsibilities 
• Good attention to detail with administrative tasks, able to follow instructions well with a working understanding of the importance of data privacy 
• Adaptable and open to learning with a passion for self-improvement, proactively seeking opportunities to develop and upskill 

You will be likely be more successful in this role if you have:

• Experience designing and formatting curriculum resources to support learning, either for print or digital use 
• Experience as a private, school-based or volunteer tutor Evidence-based knowledge of how children and adults learn online compared to in person 
• More than two years’ experience in the classroom
• Provided coaching or mentoring to trainee teachers 
• Experience as a GCSE maths examiner