Office Administrator Jobs
Role: Support Analyst
Location: London, Haig House, with hybrid working
Contract Type: 12 Months Fixed Term Contract
Hours: 35 hours per week, Monday to Friday
Salary: £32,910 per annum, inclusive of London Supplement
Are you seeking a challenging Contract opportunity? Would you like to utilise your strong IT, systems and customer service experience and join a leading UK Charity?
We are looking for a Support Analyst to join our busy Service Desk team on a 12 month fixed term contract basis.
Reporting to our Service Desk Team Leader and working as a key member of the wider Service Delivery team, this role will see you as the first point of contact for all customer support incidents, requests and problems. Your focus will be to deliver operational excellence through providing technical support to all RBL staff and volunteers ensuring all enquiries are handled consistently and efficiently with a strong focus on customer service.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The Service Desk operates as a cohesive unit, frequently collaborating with various parts of the organisation. In your day-to-day activities, you will engage with everyone from CX to volunteers. Key responsibilities will include:
· Act as the contact point for customers seeking technical assistance in person, over the phone, e-mail or via chat
· Provide when on-site, technical support in person to a broad range of reported incidents which cannot be resolved remotely.
· Prioritise and manage workload effectively, managing several open incidents/problems concurrently while ensuring every customer receives the highest levels of service
· Escalate unresolved enquiries as necessary to the next line of technical support and work collaboratively to resolve issue for the customer
· Liaise with 3rd parties and suppliers as appropriate to resolve technical problems and in the management of other peripheral equipment
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London, Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
RBL employs c 2,000 people across the country campaigning on behalf of the Armed Forces community, delivering support services to them, leading Remembrance on behalf of the nation, raising funds to support our work and developing and running the organisation and our network of membership branches. RBL is modernising, and we are ambitious to deliver more for the communities we support. It’s therefore an exciting time to be part of both changing the lives of our customers and changing the organisation and its future capacity and capability.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Monday 29th July 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact our Resourcing team directly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Haven House Children’s Hospice supports hundreds of families, looking after children and young people who have life-limiting or life-threatening conditions. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities.
With funding challenges throughout the hospice sector, Finance plays a crucial role in supporting the charity and overseeing its financial management. As a key part of that work, we are now looking for a Finance Manager to oversee the operational activities of the Finance function.
The client requests no contact from agencies or media sales.
We are looking for an experienced and passionate Senior Workplace Mental Health & Training Officer to work as part of our Workplace Mental Health & Training Team.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
Mental health training and workplace services are some of the key ways we are changing the experience for people affected by poor mental health across the UK.
We constantly adapt and evolve our services and work, to reflect societal climate as well as best practice. We encourage innovation and bespoke products, to support teams in implementing genuine changes in their work. We work flexibly and collaboratively across different services and departments to support each other and provide individual skills and expertise.
How you will make a difference
As a Senior Workplace Mental Health and Training Officer, I research, develop, test and deliver high-quality, evidence-based training and initiatives suitable for a wide range of customers and delivered in different formats. I use my knowledge and passion for mental health and workplace mental health to:
- Deliver our training in a range of settings i.e. to workplaces, community groups and members of the public both in person and remotely
- Provide needs analysis and consultancy to our corporate clients, using various tools such as desk-based analysis, surveys, focus groups and interviews
- Deliver other initiatives, such as facilitated peer support, in workplaces
I deliver these services myself and support our freelance associate trainers and facilitators to deliver them. I deliver across all sectors and industries in the public, third and private sector.
I provide excellent account management and customer service. I monitor, track and report on the progress of contracts and programmes, providing reports suitable for internal and external stakeholders.
*Appointments will be at the minimum of the salary band shown above.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.
We are looking for a GP with experience of providing healthcare to excluded groups outside of regular healthcare settings to play a key clinical role in the development and delivery of services that will support equal access to primary medical services for people seeking asylum in contingency accommodation in Northeast London. The outreach service will offer initial health and social assessments, urgent care, and will facilitate GP registration and, and support access to wider healthcare and support services within the area through direct referrals and signposting, and coordination with other local services and partners.
You will lead by example, with your demonstrable experience delivering person-centred, compassionate care to people seeking asylum or other excluded community, as well as deploying your effective advocacy, coordination, and multi-tasking skills. The role requires emotional agility, and resilience, especially when dealing with complex situations such as mental health crises, trafficking, and homelessness, where you will draw on your experience to manage complex situations calmly and compassionately. You will be someone who thrives in a dynamic, fast-paced environment, is committed to high standards of care, and will be able to work productively and constructively within a close knit team by demonstrating an open and responsive attitude and using your excellent communication skills.
You will have strong IT skills and ideally a driving licence to be able to support us to deliver our services in our dedicated mobile clinic vans. You will have the skills to work independently and manage your own and volunteers' health and safety, sometimes working alone.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
Closing Date:
Monday 22nd July at 9am.
How to Apply
To apply, please submit your CV & Covering Letter to the email address provided on the website, with the following details:
- Why you would be interested in the role
- Number of days
- Contract length
Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
To apply, please submit your CV & Covering Letter to the email address provided with the following details:
- Why you would be interested in the role
- Number of days
- Contract length
Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile.
We work tirelessly to empower excluded people to access healthcare.
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The client requests no contact from agencies or media sales.
Are you an experienced Membership Manager looking for your next challenge?
Do you have an excellent knowledge of databases, membership processes and relationship management?
Do you enjoy leading, managing and motivating teams?
If you answered yes to these questions, this role might be for you.
This role will lead the SoA’s newly merged Membership and Author Communities team, providing strategic direction and support and delivering results based on agreed priorities.
Working in partnership with the Membership Manager and Local Groups Manager, the Head of Membership and Author Communities will focus on developing and delivering strategies to increase member recruitment, retention and satisfaction.
Please view the JD for full information on responsibilities around the role.
Empowering authors since 1884. We have been advising individuals and speaking out for the profession for more than a century.
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The client requests no contact from agencies or media sales.
The Miscarriage Association (MA) is a national charity dedicated to providing support and information to anyone affected by the loss of a baby in pregnancy. We also raise awareness of the impact of loss, advocate for those affected and challenge the taboos that can make miscarriage a lonely as well as distressing experience.
We do this by offering staffed support services (telephone helpline, live chat, email and DM), a network of peer support groups, a comprehensive website and a range of highly regarded patient leaflets. We also provide training and resources for health professionals and employers, contribute to research and ensure the patient voice is heard by policy and decision-makers.
We are about to begin a new chapter in our 40-year history, with ambitious plans to ensure our trusted services and support reaches even more people affected by this often-heartbreaking experience.
We are looking for a senior campaigns, media and PR specialist to lead our recently expanded communications team to deliver a compelling and influential comms and campaigns strategy.
You will be responsible for the strategic development and operational delivery of all our campaigns and external communications, finding creative ways to build our brand, increase understanding of pregnancy loss and grow our income. You will manage relationships with the media and lead on securing coverage across online and offline channels, through, for example, press releases, human interest stories, case studies and position statements.
Acting as a key ambassador for the MA, you will also support the CEO to develop and maintain strong relationships with, and represent the charity to, a diverse range of stakeholders. You will also work alongside the CEO, Head of Operations and Service Delivery and other key personnel to contribute to the charity’s strategic vision and plans and help to translate these into communications activities and KPIs.
The client requests no contact from agencies or media sales.
Supporter Services Executive
Are you an experienced supporter or customer care professional with a background in charity or a commercial environment? Do you want to help manage best practice relating to our supporter engagement? If so, come and join our London team and contribute to the work that we do at Sue Ryder.
Reporting to the Supporter Services Senior Executive you will be a key team member of a busy Supporter Experience, Data and Insight Team, leading on engagement activities across fundraising. Our team are here for people when it matters, and that includes each other. We encourage, inspire, and help one another, and celebrate success.
Key responsibilities
- To lead on the day-to-day operational management of activities within the Engagement & Contact Team.
- Respond to supporter queries across multiple channels, delivering exceptional supporter care and experience.
- Fulfil supporter journeys and other supporter engagement activities as required.
- Assist the Senior Executive to ensure compliance and best practice relating to Supporter Engagement at Sue Ryder, including complaints resolution and reporting.
This is an excellent opportunity for a capable and proactive individual to take the next step in advancing their career.
Our benefits:
- Ability to work from home 3-4 days a week in a hybrid focused team
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 25th July
Interview date: TBC
Please note we reserve the right to close the vacancy early if a sufficient amount of candidates is received
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage
If you want more than just a job, we want you. Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
An exciting opportunity to join the team at Basis Yorkshire as a Sexual Exploitation Specialist (LGBTQ+ and Transitions). You will be providing bespoke trauma informed 1-1 and group work for Young People who have experienced, who are experiencing or who are at risk of sexual exploitation.
Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women and young people who are being sexually exploited or are involved in sex work. For more information about what Basis Yorkshire does and its values, please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be recruiting for a highly motivated, experienced and influential Fundraising Manager to be a key contributor in ensuring we continue to transform young lives through sailing and other opportunities.
As a member of our Senior Management Team, you will be responsible for managing the activities of the Fundraising Team and directing the activities of those in other ASF locations to generate income against set targets and develop new income streams, working collaboratively with the CEO and the wider ASF team. We are excited that this role will play a key part in developing our new partnerships.
You will need to use your networking and proven influencing skills to nurture relationships, capitalising on our already well developed portfolio and articulate the benefits of ASF work to key high value donors to leverage more sizeable donations. You will also use your own networks to further build our funding portfolio. This includes developing partnerships with corporate businesses and local communities.
Working collaboratively with the Head of Communications and Development, The Operations Teams, Finance Manager and the Trustees you will demonstrate a proven ability to develop, write and deliver high quality applications and proposals for funding.
Supporting and attending ASFs regular fundraising activities, events and dinners is a key requirement for the role.
If you have an understanding of the charity world and a proven track record of winning grants we would love to hear from you. Alternatively if you have other transferable skills you feel are relevant please get in touch to disuss.
Location: Home, with visits to other ASF sites and stakeholders (flexible hours available)
If you are interested please supply a full CV and covering letter explaining why you are applying for the role and why you would fit the criteria.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
1.Main purpose of role
To develop The Family Centre Deaf Children’s (FCDC) fundraising channels and secure income from grant funders and individual donors in order to sustain and develop the charity’s services and infrastructure, building strong relationships with key stakeholders and contributing to FCDC's overall strategic development, aims and operations.
The Development Officer is responsible for overseeing the development and implementation of our Fundraising Strategy 2024-2029 to support the charity’s continuous improvement, financial sustainability and future growth.
The post holder will be responsible for inspiring individual donations to the charity through local giving initiatives and further developing the charity’s existing income channels including:
· Community and events fundraising
· Individual giving
· Grants from Trusts and Foundations and other relevant grant income sources.
2.Duties and Responsibilities
2.1 General
· To champion FCDC’s vision, mission, ethos and values (internally and externally).
· To comply with all relevant charity and other legislation.
· To uphold and contribute to the updating of FCDC’s internal policies and codes of conduct.
· To contribute towards the delivery of the charity’s strategic, operational, and departmental plans.
· To develop and maintain good working relationships with FCDC staff members, Trustees, service users, volunteers and other key internal and external stakeholders.
2.2 Income generation from individuals
· Sustain and grow FCDC’s individual donor base and community fundraising in line with agreed income targets.
· Research and identify potential major donors.
· Work alongside the Centre Manager and Board of Trustees to develop relationships with potential donors.
· Work alongside FCDC’s Fundraising Working Group, Centre Manager and Events and Family Development Officer to develop and coordinate an annual calendar of community fundraising events.
· Develop local individual giving campaigns and social media appeals to secure individual donations.
· Ensure all fundraising activity is in keeping with the Fundraising Regulator’s Code of Fundraising Practice and is compliant with fundraising regulations.
· Ensure all fundraising activity is in keeping with FCDC’s mission, values, ethos and objectives.
· Ensure Gift Aid is claimed on all eligible donations and appropriate Gift Aid records are kept.
· Ensure our email opt-in and supporter subscriber lists are kept up to date.
2.3 Income generation from Trusts, Foundations and Statutory Agencies
· Maximise income from grant-giving organisations to ensure sustainable growth of restricted and unrestricted income in line with agreed income targets.
· Build and manage relationships with Trusts and Foundations to secure grants of £5,000 or more.
· Research, contact, correspond and meet with funders (as and when required) to build relationships prior to submitting funding applications.
· Collaborate with the FCDC team across the organisation to create compelling fundraising proposals and produce high-quality applications, reports and budgets.
· To assume responsibility for a portfolio of current and potential grant funders to maintain, grow and/or revive their support for the charity.
· Develop a robust pipeline of charitable Trusts and Foundations to support FCDC’s services and activities.
· Maintain relationships with funders between applications to nurture positive relationships between them and FCDC.
· Work alongside the Centre Manager and Board of Trustees to develop partnerships and positive working relationships with current and potential grant funders.
2.4 Donor engagement and stewardship
· Working closely with FCDC’s Centre Manager and the Chair to develop a donor journey that encourages long term support from individuals.
· Process individual donations, including: recording donations, thanking supporters in a timely fashion and responding to ad hoc supporter queries.
· Contribute to and proofread fundraising appeals, marketing materials and FCDC digital content.
· Support existing and new supporters of the charity in their initiatives to raise funds for FCDC.
2.5 Funder and donor data management
· Ensure that all funders and individual donor contacts and activity are accurately recorded on our funder and donor database.
· Work alongside the Centre Manager to ensure that all personal data is gathered, held, and used in-line with relevant data protection regulations and FCDC’s Data Protection Policy.
· Accurately record Trusts, Foundations and other grant income data on FCDC’s financial ICT system.
· Compile and submit timely funder reports, working alongside the Centre Manager in checking monitoring data, proofreading reports and ensuring reports are uploaded to funder portals, as and when required.
2.6 Fundraising Strategy 2024-2029
· Oversee the development, implementation and monitoring of FCDC’s Fundraising Strategy 2024-2029, with specific focus on individual giving, community fundraising and Trusts and Foundations.
· Support the Chair and Centre Manager to set up a new Fundraising and Events Working Group (consisting of volunteers, service users, Trustees and staff), who will support and act as a sounding board for new fundraising initiatives and open doors to new income streams.
· Keep up-to-date with fundraising trends, opportunities and best practice and recommend changes in our funding strategies and annual fundraising action plans.
· Maximise income from new fundraising opportunities as and when they arise in the course of our work. For example: local sports group donations and company payroll giving.
2.7 Reporting
· Regularly report on fundraising outputs, outcomes and the impact of fundraising initiatives to staff, the Chair and the Board of Trustees.
· Contribute to funder monitoring activities and evaluation reports to ensure that FCDC meets its reporting obligations to funders.
2.8 Other
· Contribute to FCDC’s positive working culture, strategic direction and the future growth of FCDC by participating in team meetings, supporting other staff in their work and contributing ideas and feedback across the organisation.
· Ensure that key stakeholder enquiries, contact details and other relevant records are maintained and kept up-to-date.
· Undertake other reasonable duties and responsibilities which the Chair may request from time to time.
· Actively participate in the staff appraisal scheme and be committed to learning and development in line with the Charity’s aims and objectives.
· Manage and liaise with volunteers, service users and other stakeholders as necessary.
· In collaboration with the Centre Manager and other colleagues, you will help ensure our website is engaging and up-to-date.
PERSON SPECIFICATION
Experience
Essential
1. Experience of working in a fundraising role.
2. Experience of writing successful grant applications / proposals and reporting of successful bids.
3. Experience of developing and delivering successful online fundraising campaigns via social media or websites.
4. Experience of financial planning and budgeting.
5. Experience of using Microsoft Office.
Desirable
1. Experience of working with volunteers.
2. Experience of working for a small non-profit organisation.
3. Interest / experience of hearing loss and the D/deaf community.
Knowledge
Essential
1. Knowledge of where and how to access local and regional charity income streams, national fundraising opportunities, pathways, etc.
2. Knowledge of data protection and GDPR.
3. Knowledge of the Code of Fundraising Practice.
Desirable
1. Fundraising qualification.
2. Other relevant qualification that would be suitable for this role.
Skills and Abilities
Essential
1. Excellent communication, interpersonal, presentation and influencing skills, with the ability to build and maintain positive working relationships.
2. Excellent proposal writing, proofreading and editing skills.
3. Excellent organisational, prioritisation and administrative skills with the ability to work to strict deadlines.
4. Excellent attention to detail and accurate record keeping.
Personal Attributes and Other Requirements
Essential
1. Highly self-motivated and able to work on own initiative as well as part of a team.
2. Enthusiastic, pro-active and positive ‘can do’ attitude to work and willingness to learn new skills and support colleagues as needed.
The client requests no contact from agencies or media sales.
Location: Remote in Europe
Salary: £52,997 - £66,246 (GBP) if based in United Kingdom
About the role
The Senior People Advisor works within the People and Culture team to provide staff with advisory support across the whole employee lifecycle from onboarding through to offboarding and ongoing HR support, which reflects and highlights our organisational culture and values. The role is supported by the People team who operate across the globe and work collaboratively to ensure our culture, people and processes are well aligned. The role will lead on providing advice on employee relations issues to all employees and people managers in their regions.
You will also ensure that staff who are hired and/or paid through PEOs receive the same positive, welcoming and nurturing experience as staff who are employed directly by Sunrise.
You will work closely with the Learning and Development Director and People and Culture team to assist in the design and delivery of areas that drive culture and transformation across Sunrise. This will include overseeing and utilizing our LMS system and supporting leadership development, JEDI, core compliance related areas and any other areas identified as part of learning needs analysis. You will also support the evaluation of our programmes, tools and techniques for delivering learning.
The role will also lead on developing the curriculum for our organisation wide onboarding programme and materials.
Key Responsibilities
Provide generalist people support that will include areas such as:
- Employee/industrial relations - providing support, advice and guidance on a range of issues including conflict management and working with and escalating when required to our people and culture lead(s)
- Providing onboarding support and coordinating issue of contracts and any updates to employment for specific for regions that you support
- Providing local hiring support working with the Hiring Advisor as needed, this may include coordination support, quality assuring our process and providing advice to hiring managers.
- Being first point of call to responds to queries /requests for your regions and escalating as appropriate to People and Culture Lead(s)
- Support the implementation of the JEDI strategy within the regions you work in
Managing communications between PEOs and Sunrise and their HR leads for Europe based staff (Remote, Safeguard,Velocity) with some support for North American based staff including:
- Facilitating employee life cycle to facilitate pre-boarding, payroll changes, onboarding and offboarding including exit interviews.
- Providing the PEO with guidance and updates on employee relations issues e.g. performance management, grievances, workplace health & safety, etc. by investigating issues, evaluating potential solutions and assisting in implementing agreed-upon actions via the PEO.
- Working with PEO’s to seek advice and expertise on labour law legislation and related risks, to ensure that alignment between Sunrise and PEO HR practices is balanced with compliance to local legislation.
Specialist areas will include:
Learning and Development
- Work with the Director of Learning and Development and People and Culture Leads to design, deliver and implement opportunities that are aligned with learning needs
- Work with Managers to regularly evaluate learning needs analysis and seeking input from L&D Director to design solutions where appropriate
- Support with sourcing, design and delivery of compliance related resources and learning for the organisation
- Utilize our learning management system to support learning activities and development and maintenance of the LMS
- Oversee and develop our approach to onboarding globally and lead on the design and implementation of the curriculum, ensuring regular updates are made as we grow
- Evaluate the effectiveness of learning activities working with the L&D Director to develop a consistent framework
Other
- Leads and/or participates in HR-operational related projects, e.g. Intranet, HRIS, program reviews, etc
- Works with P&C Leads to provide relevant data and reports for board and organisation reporting
Required skills, knowledge and experience
- A working knowledge of, and experience in a people advisory role, in particular contemporary HR practices and related regulatory/compliance requirements.
- Prior experience (equivalent to 5 years of experience) and success in designing and delivering learning interventions with experience of remote content design and delivery.
- Knowledge of and experience of applying learning theories and best practices
- Experience of managing commercial partnerships and relationships with third party suppliers
- Experience of designing and delivering learning experiences globally taking into consideration JEDI and cultural differences.
- Experience of using learning technologies, learning management systems and/or virtual learning environments.
- A high level of emotional intelligence, with advanced communications and engagement skills (rapport building, influencing and trust building).
- Advanced level organisational, time management and administrative skills. Operational focussed project management experience, including competence in using project management tools (ideally Asana, or similar)
- Well developed experience of managing issues and conflict management, troubleshooting and problem solving skills, together with a positive, collaborative approach.
- Experience of facilitation and coaching and implementing coaching programmes (Essential)
- A strong commitment to the principles of justice, equality, diversity and inclusion within the context of developing learning opportunities
- A passion for action on climate change and a commitment to social justice
Job requirements
- Full working rights for the country in which you will be working. The Sunrise Project is unable to sponsor applicants for employment visas.
- Employment background checks are required.
- Intermittent travel with advanced notice may be required.
How Sunrise supports its staff
The Sunrise Project is committed to creating a workplace that supports our staff to do their best work and develop professionally. Sunrise has the following in place to help us achieve that, noting pro rata will apply for part time staff and/or temporarily appointed-fixed term staff. The successful candidate will be hired via a Professional Employment Organisation (PEO) on behalf of the Sunrise Project, so conditions of employment may vary.
- Statutory benefits and entitlements of the country in which you are employed.
- Sunrise may provide additional benefits, where in-country entitlements are less than our standard package, where applicable including:
- Paid Parental Leave that is gender-neutral & inclusive of all types of families, incl. Parental Return To Work & Keeping In Touch Program
- Life Leave (up to 40 days p.a. for significant personal reasons)
- Public Holiday + Cultural Leave
- Workspace Benefits incl: Macbook & accessories, initial $2,000* for home workspace & IT equipment + $800* every 2 years + up to $75/mth phone/data/internet (equivalent local currency) .
- Shared office support
Additionally we offer:
- Flexible Working Policy
- VIDA - An AI tool to support your health and wellbeing
- Regular all-org and team meetings & retreats
- Learning & Development Program incl. a professional development budget for every staff member
- Coaching & manager support with regular 1:1 meetings
- Annual performance & development reviews with 360 feedback
- A co-developed work plan to ensure clarity on your role & key responsibilities
- We provide our staff with a voice on issues that concern them via consultation, caucuses, working groups, and surveys.
How to apply for this job
We recognise that racism, sexism, ableism, homophobia, classism and other forms of discrimination creates structural barriers that impact opportunities to formal education and experience. We are partnering with the team at Kin to help us recruit this position.
You’ll be taken to Be Applied to complete your application.
The client requests no contact from agencies or media sales.
The Dalgarno Trust is looking for an outstanding Project Manager who is passionate about health and wellbeing to manage our Community Champions project. You will be an effective and dynamic project manager with the right mix of both hands-on and management skills to recruit, lead and develop a team of local volunteers. Community Champions actively engage our local Dalgarno communities in identifying health needs and improving their health and well-being by delivering campaigns, events, activities, training and signposting to other services.
Community Champions are local people who volunteer their time to connect local communities and residents with local services. The Champions have success because they know and understand the culture and language of local communities and can tune into the communities’ needs and aspirations. The Dalgarno Community Champions project focuses on reaching residents living in the five social housing estates known as the Dalgarno Wedge.
The Champions reach out to the community in different ways from meeting people on the streets, knocking on doors and engaging people through various events and networks. Talking to residents regularly provides a rich insight into identifying challenges and learning what people need to influence commissioners, other professionals, and decision makers. The Champions also support residents in making informed choices about a range of issues linked to their health and wellbeing. Through the programme the Champions are supported in gaining vital skills, training, and experience to progress them in their own professional development.
Job Description:
· Recruit and coordinate Community/Maternity Champions volunteers to promote local health and wellbeing.
· Create engaging opportunities around local and national health campaigns for volunteer outreach in order to engage hard-to-reach communities
· Manage project delivery including community research, events, regular activities and public health campaigns
· Manage the work of the Community Champions Support Worker (working 16 hrs per week) and conduct regular supervision.
· Manage the work of the Community Champions Apprentice (working 30 hrs per week) and conduct regular supervision.
· Effectively manage and monitor project expenditure.
· Work with partner organisations to maximise the impact of Community/Maternity Champions and foster good working relationships between volunteers and local organisations
· Capture case studies and news and publicise to residents and stakeholders via the Community/Maternity Champions and the Dalgarno Trust website, newsletter and other social media outlets (Twitter, Facebook, Instagram, Next Door)
· Capture and record outputs on the online monitoring database and complete quarterly monitoring reports to the bi-borough Public Health Department
· Ensure that there is a diverse and equitable access to volunteering opportunities
· Liaise with GP surgeries and health and social care providers located in and/or serving the Dalgarno Ward residents to develop a thorough understanding of their services and create referral and access pathways
· Effectively manage and offer ongoing support and supervision to Community/Maternity Champions volunteers to include: regular supervision meetings and appraisals with volunteers; source & deliver continuous professional development, to enable them to undertake community research, signpost members of the community to appropriate services and support a range of volunteer-run activities e.g. information sessions and specialist training workshops on health and wellbeing themes designed to inform and build upon the knowledge of volunteers
· Ensure all staff and volunteers adhere to Dalgarno Trust’s policies and procedures.
· Undertake any other duties as directed.
· Be willing and able to work occasional evenings and weekends
The client requests no contact from agencies or media sales.
What will you be doing?
You will be joining Caxton Youth Organisation during an exciting time in our strategy, as we aim to maximise our reach and support the wellbeing of over sixty learning disabled and autistic 11–25-year-olds in Westminster each year, by creating communities, breaking barriers and empowering young people through youth work. You will be central to this, developing a team of youth workers and ensuring our programmes are delivered successfully. As well as maintaining top quality accessible activities, embedding referral and activity partnerships. You will be working directly with young people 1-2 evening sessions a week and on incredible trips around the community.
What we’re looking for:
As an ideal candidate, you will bring proven experience of overseeing the delivery and management of youth programmes with learning disabled and autistic young people, directly delivering youth-led services. You will have demonstrable experience of team management and will line manage an amazing team of youth workers supporting them to grow and thrive and deliver the best outcomes for young people. You will support the organisation to meet deadlines and complete reports to be able to keep Caxton as a sustainable and impactful organisation. You will have demonstrated your ability to use reflective youth work practice and flexibility and innovation across your career. As an outstanding communicator, you will possess an exceptional ability to develop and maintain partnerships, capable of securing commitment to Caxton Youth Organisation and building a confident team. You will have proven experience of strategically thinking about developing projects and programmes for young people.
If this sounds like something you want to be part of then I hope you will download the job pack and submit a cover letter and CV for consideration.
Person Specification
What we'd love from you: (the Essentials)
- A personal commitment to Caxton’s mission to create communities, break barriers and empower learning disabled young people.
- 3+ years of youth work experience
- Experience of managing and delivering targeted youth work
- A minimum qualification in Youth Work at Level 2 or above
- 2+ years of line-management experience
- Experience of the learning disability sector and of implementing projects with learning disabled young people.
- Evidence of continuing professional development.
- A satisfactory DBS check at enhanced level is required
- Excellent written and communication skills
- Experience of successfully managing youth projects with outcomes and deadlines.
- A strong track record of developing and embedding a performance management culture with a clear development focus.
- Ability to motivate and empower staff so as to build effective teams and relationships, trust, good morale and teamwork.
Desirable
- An understanding of different communication methods, including Makaton
- Experience of detailed reporting to funders on all aspects of the programme and services
- First Aid Qualification
- A proven ability to manage expenditure budget
- Able to demonstrate a track record of strategic planning and delivery
- Level 3+ qualification in youth work
The first round of interviews will be held on Thursday 25th July 2024.
Please can you complete a cover letter which shows why you would like to work at Caxton Youth Organisation and how you meet all of criteria in the person specification. Any applications that do not include a cover letter will not be considered.
The client requests no contact from agencies or media sales.
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The Junction is an out of hours service, open 365 evenings a year, to support and assist individuals experiencing a mental health concern. The aim is to alleviate the need for people in the Swindon locality to access A&E acute mental health services and primary care GP services unnecessarily by managing the presenting symptoms/mental health crisis along with the triggers and context for that crisis.
As a Wellbeing Practitioner, you will be providing a preventative, person centred approach to people accessing the service who may be experiencing a mental health crisis.
The service is open from 4PM-11PM, 365 days a year so this position will include some weekends.
What You'll Do:
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Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
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Effective Partnerships: Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
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The client requests no contact from agencies or media sales.
Funded by London Borough of Waltham Forest, the project seeks to support the most vulnerable families in the borough, working closely in partnership with the Early Help team.
The role will be supporting families, mainly at local Children and Family Centres across the borough, in relation to stabilising their finances which will mainly involve debt and benefit issues and support with financial capability.
The post holder will support clients to reduce and/or better manage personal debt and maximise benefit entitlement. They will deliver services in a variety of ways including one to one, drop in and by appointment at outreach in Waltham Forest. All channels will be utilised to deliver services and an assessment will be made of the level of support required including providing casework support.
The client requests no contact from agencies or media sales.