Office Administrator Jobs
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT with some local outreach work to be undertaken
About the role
Working across the Crisis Brent teams you will lead on the delivery of our volunteer programme and member involvement opportunities. You will be responsible for the recruitment of new volunteers, the support of existing volunteers and volunteer supervisors to maintain a positive volunteer experience. You will work across teams to ensure volunteer’s experience of volunteering is positive and play a key role in volunteer retention. You will be collaborative and dynamic in working with the team to identify and develop new volunteering opportunities. You will have the ability and confidence to increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will be flexible and innovative in reaching a diverse group of people from across the local community.
You will have experience of working with people who are social excluded and have lived experience of homelessness. You will understand the importance of delivering equitable services and can empower our members to share their experience and contribute to continuous service adaptations and improvements. You will be creative and inclusive in establishing Brent-specific member involvement opportunities so members can influence our service locally. You will work across teams to ensure we deliver our service with people experiencing homelessness, instead of delivering a service to people experiencing homelessness. You will work with the central Crisis team to respond to member involvement opportunities, influencing policy and providing members with the opportunity to share their story with the wider public and media.
About you
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Experience of developing and implementing volunteer programmes.
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Experience of working with socially isolated and excluded groups.
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Awareness of psychologically informed approaches.
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Person-centred, sensitive, and empathetic to the needs of members.
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A track record of successful partnership working.
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Flexible and adaptable to change.
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A strong team player, able to use own initiative and reflect on own practice.
If you’re interested learning more about this role, we invite you to attend an open evening on Monday 18 November from 5.30pm – 7.30pm at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 24 October 2024 at 23:55
Interview date and location: Wednesday 4 and Thursday 5 December 2024 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT. Please note part of the interview will be meeting with a group of our members who use Crisis’ services, so the interview must take place in-person.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Senior Events and Partnerships Manager to join our Events and Partnerships Teams. This role will require the successful candidate to proactively lead our Events Team to review and overhaul our current events programme before implementing a varied and exciting refreshed programme which will engage new and current supporters as well as the local community and our children, young people and their families.
They will also lead our Partnerships Team to develop and maintain and grow long-term, high value and multifaceted community, group and corporate partnerships to maximise income, value and influence for The Children’s Trust.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
- Working alongside the Head of Public Fundraising, you will strengthen and implement business planning, pipeline and budgeting processes as well as devise comprehensive audience-led stewardship plans, maintaining momentum and focus to achieve targets.
- Lead the implementation and delivery of the strategy for the Events and Partnerships teams and work with the Head of Public Fundraising and the teams to develop and review strategies to maximise income from events and partnerships
- Manage partnership pipeline including building opportunities with new businesses to increase the range, value and number of partnerships for The Children’s Trust
- Lead the Events team to review and overhaul our current events programme so that we are maximising net income and ROI as well as meeting the needs of our supporters and local community, and building connections and long-term relationships with our events supporters
- Work across the Retail, Fundraising and Communications directorate to maximise opportunities for contact mapping, cross-sell and support the activity of other teams within the directorate (including but not limited to stock donations, sponsorship of committee-led events, pro bono support, gifts in kind etc.)
- Be responsible for the implementation of the budgets and delivery of income and expenditure against the plans
- Bring the Events and Partnerships teams together to ensure that we are seizing opportunities to integrate the programmes, for instance through corporate sponsorships of events, employee volunteering or participation, donated goods for raffles and auctions, match funding and more
- Develop relationships with colleagues across the Public Fundraising Team, wider directorate and organisation to ensure that opportunities for engagement, integration and promotion of events and partnerships are maximised and publicised
Interview Date: TBC
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Contract: Permanent, Full Time
Salary: : £26,500 - £28,500 per annum
Working Hours: 37.5 hours per week Monday to Sunday (5 days) acting as an emergency contact on a rota basis one weekend in four.
The Lighthouse retail portfolio prides itself on innovation and creativity ,offering the sale of preloved goods in an array of shops within local communities. Lighthouse retail has 34 stores across Derbyshire and Nottinghamshire run by paid staff and volunteers. Our retail vison revolves around ‘The People’ within the organisation with a view to invest and develop to reach our fullest potential.
The People Manager will be responsible for overseeing the staffing across each one of our stores, ensuring that shops are fully staffed day to day. They will need a practical and engaging approach to enable staff to thrive in their roles and feel supported to meet the charity’s vision and mission. They will work alongside the rest of the retail team ensuring the aims and objectives of the people strategy are achieved.
Key Tasks & Responsibilities
People Management
- Be responsible and accountable for the day-to-day operations relating to the people side of retail.
- Ensure the shop team and volunteer relationship is a professional and successful one
- Act as the first point of contact for the volunteer administrator in relation to volunteering matters and queries for retail.
- Effectively communicate any relevant information to all shop teams regarding updates, charity activities, incentives, and performance.
- Work closely with management and employees to embed changes and ensure solutions are realistic and sustainable.
- Be able to work closely with the retail management team including the retail sales manager to ensure the people side of the charity is not impacting sales.
- Overseeing the retail portfolio sickness and absence management including allocation and approval of annual leave throughout the year, forward planning contingency strategies ensuring shops are covered all the time even at short notice. Ensuring staffing hours do not exceed there’re banding allocation.
- Be competent in assisting with grievances, supporting with investigations and assisting with disciplinaries.
- Act as deputy safeguarding lead as and when required. Be able to act in an advisory capacity demonstrating a higher level of experience and understanding when dealing with safeguarding issues that arise.
- Be responsible for overseeing and leading with probation placements across our retail sites, acting as point of contact and ensuring that the relevant paperwork is up to date including the risk assessments for each placement.
People Development
- Ability to mentor and support staff through regular one to ones ensuring that they feel fully equipped to achieve optimum success in their work.
- Collaboratively with the HR team review and update the volunteer induction and training programme ensuring all aspects are relevant to the retail portfolio.
- Support staff with capability and performance issues including the management of their own staff issues such as, sickness, disciplinary, grievances and concerns through probation periods.
- Work closely with the retail management team on the delivery of innovative and interactive internal and external training to help staff develop their skill sets and achieve career satisfaction.
Recruitment & Onboarding
- Work closely with HR developing and implementing strategies to improve recruitment, attracting suitable staff, and retaining them.
- Ensure suitable and sufficient coverage of volunteer support in the retail portfolio.
- Lead on the recruitment of new staff members, being able to assist shop managers in developing better teams and building strong foundations in line with the people strategy and recruitment and selection policy.
- Ensure that new staff members are fully trained and placed in a suitable training store.
- Monitor and track performance throughout staff probation periods alongside the retail sales manager.
If you are interested in applying for this post, please click to apply to view the full applicant pack which includes the full job description and person specification.
We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will therefore be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks.
About Us
Valley CiDS is an independent children and young people's charity based throughout Derbyshire and Nottinghamshire. As a Christian charity, we believe that by investing in the next generation we can make a positive difference to the lives of children, young people and families. We raise income to support our work through our growing retail portfolio of Lighthouse Charity Shops.
People and values are at the heart of who we are and what we do as charity and we are proud to employ talented colleagues from diverse backgrounds. Guided by our core values of Hope, Compassion, Belonging and Inclusion, we believe that everyone has a role to play in fulfilling our mission of 'Investing in the Next Generation' By joining us, you too, could play an important part in helping us to make a positive difference in the lives of children, young people and families through our many projects and initiatives.
Closing date: 15-11-2024
REF-217 451
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. For more information go to the Scope website.
The Community Energy Adviser will deliver energy support sessions in local communities, empowering individuals and families through workshops and one-to-one support. The focus will be on assisting those facing challenges with their energy needs by providing practical advice, support, and advocacy on energy conservation, switching providers, and accessing grants or benefits.
Fixed term until March 2026, 35 hours per week.
The hours for this role will be varied over shift patterns from 8am to 8pm Monday to Friday and may also include some Saturdays.
Location: Scope Clockwise Manchester, Linley House, Dickinson Street, Manchester, M1 4LF and remote working is offered around meetings and workshops.
The role will require travelling in Manchester and the surrounding area.
The Role
In this role you will be:
- Planning and delivering engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
- Providing one-to-one support to individuals requiring more in-depth assistance, including conducting home energy assessments and offering tailored advice.
- Collaborating with local organisations and stakeholders to identify and reach out to communities and individuals who would benefit most from energy advice and support.
- Developing and distributing educational materials on energy saving, bill management, and the benefits of renewable energy sources.
- Tracking and evaluating the impact of community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.
- Maintaining up-to-date knowledge of energy sector developments, including changes in legislation, available grants, and best practices in energy conservation.
For more information about the role’s responsibilities, and the skills and experience required please use the apply button to go to the job description on our website.
About You
- You will have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.
- You be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
- Showing empathy and being able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role. The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.
- It is essential that you have a good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools. You will be able to track and evaluate the impact of your community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.
- You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. It is desirable that you have a good knowledge of Energy and Utilities advice. If you do not already have the qualification, you will be trained to a Level 3 Award in Energy Awareness.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm BST on Wednesday 13 November 2024.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Do you have Individual Giving experience, particularly in supporter stewardship and retention? If so, Sue Ryder has a fantastic opportunity to be our new Individual Giving Officer.
Reporting to the Individual Giving Manager, you will work as part of the Individual Giving Team, stewarding existing supporters and maximising income across a variety of direct marketing campaigns and activities, including: direct mail, email, digital, telephone campaigns, and the national fundraising Lottery.
The successful candidate will be expected to attend our Euston office once a week, although there is some flexibility around this for the right candidate.
Key Knowledge and Experience
- Experience of Individual Giving fundraising or transferable experience.
- Experience of developing compelling marketing materials and copy for print, web and social media.
- Strong knowledge of Microsoft Office packages with advanced Excel experience.
- Experience of supporter stewardship and retention.
- Experience of managing external agency relationships.
- Experience of working with databases (Raisers Edge experience preferable).
Key Responsibilities:
- Planning and delivery of multi-channel direct, telemarketing and digital marketing campaigns; to include briefing in new products, managing timings, campaign budgets, collating feedback and approval from key stakeholders, liaising with suppliers and ensuring materials are compliant and on-brand
- Work with the Individual Giving Retention Manager to forecast income and expenditure for campaigns and ensure spend remains within budget.
- Manage all aspects of effective and inspiring supporter journeys. Reviewing data, cancellations and implementing communications to reduce attrition accordingly
- Responsible for retention telemarketing campaigns, including delivery of fundraiser training, campaign briefing, day-to-day agency management and overseeing compliance
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 5 November 2024
Interview date: 13 November 2024
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage.
If you want more than just a job, we want you.
Join the team and be there when it matters.
The Holocaust Educational Trust (HET) is a registered charity working with schools, colleges and communities across the country to raise awareness about the Holocaust and its relevance today.
We have an exciting opportunity for an Education and Production Officer to join our team based in Central London. After several years of research and development, we have recently launched Testimony 360, a brand-new digital programme for UK secondary schools that uses interactive survivor testimony and virtual reality to innovatively teach about the Holocaust. Through the programme, students can have a personal and conversational experience with a recording of a Holocaust survivor before seeing some of the sites they experienced for themselves using virtual reality headsets, all without leaving their classroom.
The successful candidate will serve as a member of the Trust’s Testimony 360 Team, responsible for the digital post-production and testing of interactive recorded testimony to ensure its fluency and usability in the classroom. We are looking for an individual with confident IT skills and the ability to quickly learn how to use new technologies and programmes. As an expert in Holocaust education, you will also contribute to the successful delivery of our Testimony 360 programme through weekly in-person school visits during term time or as required.
Responsibilities
Post-Production, interactive survivor testimony
· Lead on the development (post-production) of interactive testimony, including clipping, annotation, data/metadata input, and Alpha/Beta testing. Throughout testing, leading the training process which ensures the system’s accuracy.
· Maintain regular contact with our partner organisation, the USC Shoah Foundation, including progress updates, shared learning, required training.
· Support colleagues undertaking training and/or working on supportive post-production.
· Logging activity and decisions regarding the post-production editing process, as discussed with members of the Testimony 360 team and/or USC Shoah Foundation.
· Organise and deliver Alpha and Beta testing stages, working directly with students both online and in-person to deliver test sessions and action necessary follow up (to ensure learning from test sessions is fed back).
Delivery
· Contribute to delivery of Testimony 360 through regular, in-person school delivery as part of the wider team, ensuring that the programme is delivered through a robust pedagogical approach. Expected to deliver Testimony 360 one every two weeks throughout term time.
· Plan and deliver Beta testing sessions as part of the development of the interactive testimonies, sharing knowledge and expertise with other Education Officers supporting in this delivery.
· The successful applicant may also be expected to deliver educational sessions to students, teachers and our young Ambassadors outside the Testimony 360 programme and throughout the year. In-person sessions will take place in the UK and sometimes abroad.
General
· We expect all members of the Education team to share their learnings and expertise both internally and externally. This role will require discussions about our learnings from Testimony 360 with the wider Education team, and we encourage consideration for how these learnings might feed into our wider educational offer.
· As an educational charity, we must ensure that education about the Holocaust is the core of all work. To this end, members of the Education Team are responsible for supporting the wider teams as they develop, plan and deliver on broader public engagement, fundraising, and awareness-raising initiatives.
· You will also be required to carry out any other reasonable request by the Director of Programmes, Chief Executive, or Senior Management Team.
Read our job description for full details.
Please Note:
All applicants must be eligible to work in the UK at time of application.
The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Therefore, all applicants will undergo strict vetting procedures and safeguarding checks before appointment and relevant pre-employment checks (this includes but is not limited to: DBS checks, qualification checks, reference checks and identity checks). This role involves regulated activity relevant to children, therefore It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
The client requests no contact from agencies or media sales.
About Us
Hibiscus Initiatives is a passionate, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised women in prison, in the community and in immigration removals centres.
Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices, so their experience is recognised by those making policy decisions.
We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence. Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.
We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.
This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.
About the Role
We are now recruiting for an experienced Policy and Public Affairs Specialist to lead on planning and delivering Hibiscus’ work on racial and intersectional inequalities in the Criminal Justice and Immigration systems.
Development, research and report writing will be a key aspect of this role; the successful candidate will be responsible for drafting policy recommendations, reports, and consultation responses on issues related to Black and minoritised migrant women in contact with the Criminal Justice and Immigration systems. Supporting the Head of Policy and Public Affairs, they will engage and develop relationships with key political and parliamentary stakeholders, developing and delivering a variety of public affairs initiatives to inform decision-makers and influence policy in Criminal Justice, Immigration and Violence Against Women and Girls (VAWG) sectors. The post holder will prepare press releases and statements to address prison and immigration reforms, identifying the gaps of adequate support for women, and will analyse external and internal quantitative and qualitative data relevant to our work.
As part of the role, the Policy and Public Affairs Specialist will be responsible for raising awareness and creating content on the treatment of Black and minoritised migrant women within the Criminal Justice System. The post holder will identify opportunities for influence, monitor trends and developments, and prepare communications, reports and policy briefings to help ensure our work has an impact.
The post holder will also be responsible for leading Hibiscus’ partnership work on the Women’s Justice Reimagined project, advocating for the reimagination of the Criminal Justic System. They will build on Hibiscus’ policy work to raise our profile within advisory and working groups, creating alliances with other organisations in the sector and collaborating with other specialist and third-sector organisations to campaign for policy change and increase policy and decision-makers awareness of the issues Hibiscus works on.
[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]
Salary
£30,500 - £34,000 *
*negotiable within salary band, depending on experience
Team
Policy and Public Affairs
Duration
Two years (thereafter subject to funding)
Hours
Full-time (35 hours per week)
Location
Hibiscus Head Office and across London, with flexible working arrangements considered.
Reporting to
Head of Policy and Public Affairs
About You
The successful candidate will have experience working in the UK political context to influence change, with demonstrable experience in developing and implementing public affairs strategies and building relationships with policy makers to inform decision making in government and across the Criminal Justice and Immigration sectors.
The candidate will have knowledge and experience in collecting quantitative and qualitative research methods to produce evidence-based reports, press statements, and legislative policy briefings. They will have in-depth knowledge of UK legislation and government institutions related to Criminal Justice, VAWG and Immigration sectors and an ability to analyse government and public policy reports to provide accurate and accessible briefings.
The successful candidate will demonstrate excellent verbal and written communication skills, with a strong self-awareness and ability to prioritise workloads whilst working collaboratively with colleagues.
They will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.
Please download the Job Description and carefully read through the information provided regarding the role and person specification.
The client requests no contact from agencies or media sales.
Role: Campaign Officer – Oil and Gas
Contract: Permanent
Based: Hybrid working - London or Cornwall office three days per week with two days home working.
Reports to: Campaign lead – Oil and Gas
Are you an ambitious campaigner and passionate about the ocean?
Ø Are you passionate about protecting the ocean, stopping fossil fuel expansion, and delivering climate justice?
Ø Are you a campaigner with a track record in supporting innovative campaigns that inspire the public and hold policy makers to account?
Ø Do you have a good network of contacts in the NGO, climate, and/or marine sectors?
Ø Do you have experience of building collaborative partnerships with other NGOs and other stakeholders?
Ø Do you want to join one of the world’s most effective marine conservation organisations with an exciting and expanding UK presence?
Oceana
Oceana is dedicated to protecting and restoring the world’s oceans on a global scale. We are a leader in science-based advocacy, and we campaign for policies to make the world’s oceans more abundant, vibrant, and biodiverse. Globally, Oceana has won more than 275 policy victories for marine life and habitats. From stopping bottom trawling in sensitive habitat areas to protecting sea turtles from commercial fishing gear, our victories represent new hope for the world's oceans.
We operate as a combined international organisation. Through recent expansion, our talented staff consists globally of about 240 people, working in more than 12 countries, including scientists, communications, fundraising, finance, administration, policy, and advocacy experts.
Oceana in the UK is tightly focused on some of the biggest threats facing UK seas, alongside climate change. Fighting habitat destruction, stopping industrial overfishing, and preventing new offshore oil and gas developments with their inextricable link to the climate crisis.
Oceana has a vision for thriving seas around the British Isles, using highly visible campaigns and detailed policy interventions to secure measurable changes to rebuild and maintain ocean abundance and health. We act as a vital public-policy interface – raising the profile of our issues through campaigns, science, communications, and expeditions, and influencing policymakers directly for commitments at key moments throughout the year.
Our small, experienced, and highly motivated team work in geographically diverse locations in London and Cornwall, coming together both digitally and in person as part of developing and delivering our ambitious campaign strategy to restore ocean biodiversity and abundance.
We’re proud to be bold, creative, agile and visual in our campaigns, and proud of the team we’re creating here in the UK. We’d love for you to join us.
Job Purpose
Oceana is looking for a talented and motivated campaign officer to join our team at a critical and exciting moment for our ocean & climate campaign. The position can be based in Oceana’s UK flexible workspaces in Cornwall or London. Regular travel may be required to meet team members and stakeholders in geographically diverse locations.
The role will be directly supporting our campaign to end new oil and gas drilling in UK waters, and drive forward our Ocean Alliance Against Offshore Drilling, a coalition of over 50 organisations united behind this goal. You will help Oceana to embed our role as a leading marine organisation in the marine conservation space the UK on this crucial issue, and drive forward bold campaign actions that inspire meaningful change. This is a very exciting time for the energy transition in UK seas and Oceana is leading the marine front against further expansion of oil and gas.
Eligible candidates should have some experience in campaigning and communications, but we’re equally looking for passion, motivation and a drive to protect the ocean. You should be a self-starter, with a strong ability to work independently and as part of a small but growing team.
Role Overview
Ø Support the delivery of Oceana’s Oil & Gas campaign, working with the relevant campaign lead and other colleagues.
Ø Convene and coordinate the Ocean Alliance Against Offshore Drilling , including organising in person and online meetings and establishing joint alliance campaign plans and activities.
Ø Gather evidence and insights to support lobbying and campaign actions, and public mobilisation.
Ø Manage specific projects within our Oil & Gas campaign, and draft campaign letters, materials and briefings as directed by the Campaign Lead.
Ø Commission and manage consultants to produce creative campaigning outputs, working closely with the rest of the team.
Ø Work closely with the UK Communications team at Oceana to ensure that all campaign communications are in line with Oceana’s brand, campaign goals, science, and evidence.
Ø Actively participate in key policy and campaign events to defend and advance Oceana campaign goals.
Ø Build strong external relationships and represent Oceana to ensure we advance our goals with a wide range of stakeholders, from the general public to politicians.
Ø Represent Oceana externally in relevant networks, with partners and in the media as needed.
Ø Regularly monitor campaign progress in line with agreed KPIs and contribute to wider organisational monitoring and evaluation processes as required.
Ø Contribute to annual internal campaign planning cycle.
Ø Other campaign and administrative tasks as required to support the campaigns team.
Candidate Requirements
Education and work experience:
Ø At least two years of professional experience in campaigning.
Ø Experience supporting successful public campaigns that directly challenge policy makers
Ø Familiarity with marine and climate issues, regulations and policies in the UK, as well as with key institutions and decision-making processes.
Ø Experience working with or coordinating NGO networks/coalitions on a campaign issue
Ø A passion for UK seas and delivering a healthy ocean in general.
Ø Degree or masters in environmental or marine science, or a related field (Desirable but not essential).
Skills and knowledge
Ø Ability to confidently communicate campaign messages to high level stakeholders and engage in relevant debates and negotiations.
Ø Excellent relationship building and stakeholder management skills.
Ø Strong project management skills, with demonstrable experience managing multiple workstreams effectively.
Ø Commitment to diversity, equity, and inclusion through continuous development, modelling inclusive behaviours, and proactively managing bias.
Ø Integrity and the ability to work with confidential information with discretion.
Ø Prioritising skills with the ability to manage multiple tasks, projects, and timelines.
Ø Ability to work collaboratively with staff and other organizations.
Equal Opportunities
Oceana is committed to having a diverse workforce that is representative of the community it serves at all levels of the organisation, and we particularly welcome applications from candidates who are currently underrepresented within the conservation sector.
All offers of employment are conditional upon the successful completion of reference checks.
Ø Application Deadline: 11th November 2024
Ø Interviews: 25th/26th November 2024
Click on the ‘Apply’ button below to be redirected to our recruitment platform.
The client requests no contact from agencies or media sales.
About us
The Royal Parks (TRP) is a charity established in 2017, managing over 5,000 acres of diverse parkland, rare habitats, historic buildings, and monuments in eight Royal Parks across London. These include Hyde Park, Kensington Gardens, The Green Park, St James’s Park, and more.
We also manage other important public spaces such as Brompton Cemetery and Victoria Tower Gardens, making these iconic green spaces some of the most visited attractions in the UK, with 77 million visits annually.
We are now looking for an Assistant Accountant to join us on a full-time, permanent basis, working 36 hours per week.
The Benefits
- Salary of £32,666 - £36,000 per annum, depending on experience, plus study support
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a unique opportunity for a versatile accounting professional with experience with working in a small/medium finance team, to elevate their career with our prestigious organisation.
Here, your growth matters and you will discover dedicated study support and plenty of chances for professional development. What’s more, we will offer you a clear path to enhance your financial expertise, within a setting that will enable you to make a meaningful impact that reaches beyond the numbers.
Enjoying the flexibility of a hybrid role, you will discover an array of perks that will keep you motivated, inspired and thriving every day. So, if you’re ready to showcase your skills, grow professionally and support green spaces across London, read on and apply today!
The Role
As an Assistant Accountant, you will play a key supporting role in the financial health of The Royal Parks.
Specifically, you will assist with financial reporting, control, and compliance activities, focusing on areas such as the annual statutory accounts, VAT reporting, and balance sheet reconciliations, as well as supporting with accounts payable, accounts receivable, and cash management activities.
Working alongside the Financial Accountant, you’ll support the completion of year-end accounts, contribute to audit processes, and help maintain efficient financial transaction procedures.
Additionally, you will:
- Update and manage the Fixed Asset and Grant Registers
- Coding invoices and raising POs for the Finance department (e.g. insurance)
- Suggest and help implement improvements to finance policies and processes
About You
To be considered as an Assistant Accountant, you will need
- Experience working within a small to medium-sized finance team
- Basic understanding of double-entry bookkeeping
- A quick learning approach to new systems and processes
- A finance and/or accounting degree, apprenticeship, AAT qualification, ACA/ACCA part qualification, or relevant experience
Other organisations may call this role Junior Accountant, Accounts Junior, Bookkeeper, or Finance Officer.
The Royal Parks are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
The client requests no contact from agencies or media sales.
Faith Guide Coordinator
We’re looking for an experienced Faith Guide Coordinator to join World Vision, an important charity helping vulnerable children across the world.
Position: Faith Guide Coordinator
Location: Milton Keynes
Hours: Part-time – 15 hours per week
Contract: Permanent
Salary: £12,688 per annum (£30,874 FTE), depending on experience + good range of benefits
Closing date: 1st November 2024
**Please Note: Applications without a CV and cover letter will not be considered.**
About the role:
We are looking for a Faith Guide Coordinator to provide direction and energy to World Vision UK's organisational commitment to 'living out our Christian faith and calling with boldness and humility", creating a vibrant community around our organisational commitment and building strong relationships both internally and with World Vision International.
Key areas of responsibility include:
· Coordinate and host World Vision UK’s weekly staff devotions.
· Coordinate and support Small Group Leaders and Prayer Ministry Team.
· Oversee the running of regular prayer meetings
· Manage the planning and implementation of World Vision UK’s Day of Prayer in with staff from across WVUK, and UK-based staff at World Vision International and Vision Fund International collaboration.
· Engage with World Vision International’s Global Centre Faith and Development Leads to ensure that World Vision UK’s approach is in line with World Vision partnership priorities.
· Maintain World Vision’s Faith at Work pages on the staff intranet (SharePoint) keeping content up to date and relevant.
· Support the Head of People & Culture with specific projects including the roll out of World Vision’s Mission Immersion Programme to new and existing staff at World Vision UK.
About you:
To be successful in this role, you will need to have excellent written and verbal communication skills and be comfortable with regular public speaking as well as setting up and hosting online webinars for large groups of people. You will be able to work collaboratively and have proven experience in building relationships with a diverse group of stakeholders.
Key skills required for this role:
- Good written and verbal communication skills.
- Be a passionate advocate and capable communicator.
- Have experience in nurturing Christian communities
- Be someone who is open to and comfortable with different traditions, styles and expression of spirituality, prayer and worship, and has a growing familiarity with and understanding of the Bible.
- Relevant IT skills, especially in Microsoft Office.
- Be self-disciplined, able to organise and prioritise their own workload, and manage multiple projects
About the organisation:
World Vision UK is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.
As a child-focused organisation, we are committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
We are a registered organisation operating the Misconduct Disclosure Scheme (MDS) and we shall check with your previous employers about your behaviour and conduct. We will be requesting you to complete a form known as a Statement of Conduct. For more information see: The Misconduct Disclosure Scheme.
Please note we can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture, and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
You may also have experience in areas such as: Spiritual Care Coordinator, Chaplain, Ministry Coordinator, Faith-Based Program Coordinator, Religious Education Director, Spiritual Support Manager, Community Faith Leader, Pastoral Support Officer, Faith Community Liaison, Congregational Care Coordinator, Religious Services Coordinator, Pastoral Team Leader, Mission Coordinator, Spiritual Advisor, Worship Leader Coordinator, Church Administrator, Clergy Support Coordinator, Christian Outreach Coordinator, Lay Ministry Coordinator, Youth Ministry Coordinator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are hiring a part time Sanctuary Support worker to work in our crisis cafes. We have availability within Barnet and Enfield sites. The service is open 4.30-10pm Monday – Friday and 12.00 – 6.00pm Saturday and Sunday - 7 days a week
The Sanctuary (Crisis Café) is a service for all residents experiencing emotional distress, and at risk of developing crisis. The café is open 4.30pm – 10.00pm Mon-Fri, 12-6pm Sat & Sun. We provide helpling support, initial support meetings to immediately manage with the clients the distress they are in. We then coproduce support plans with clients and offer 121’s,support groups and workshops as well as a social and supportive place to be.
The support worker will be experienced in working with people in distress or who have mental health issues, highly organised and have excellent people skills.
Love the countryside? Care about climate, nature, housing and local people's voices? Leading countryside charity, CPRE Sussex, is seeking an experienced and enthusiastic planning professional to join our team.
CPRE Sussex has campaigned for over 50 years to protect, celebrate and regenerate the Sussex countryside. Part of the England-wide CPRE network, with over 2000 members and supporters, the charity works to ensure that good development to create healthy, thriving communities meets the challenges of the housing, climate and nature crises – and that poor development does not take away from what makes Sussex’s landscapes so special.
As our Planning Campaigner, you will bring your planning qualifications and experience to support CPRE Sussex’s work across the full range of land use planning issues, working with our dedicated part-time staff and passionate group of volunteers and trustees to:
- shape our response to emerging Local Plans across East and West Sussex and Brighton & Hove,
- comment on significant development proposals to ensure we get schemes that deliver locally-needed affordable housing, low-carbon infrastructure and other key services, while protecting precious landscapes, green spaces, nature and climate,
- inform and advise the public on planning matters.
Reporting to the Director, and working closely with the volunteer chair of our planning committee, as well as the England-wide CPRE network, you will lead our campaigns on local and national planning policy.
To shape a greener future for us all, by protecting, celebrating and regenerating the beautiful, thriving Sussex countryside
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Shop Manager
Selby, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Shop Manager you will lead a team of volunteers to raise funds to invest in achieving the charity’s goal to save lives in Yorkshire. Reporting to the Retail Area Manager, you will portray the charity as a professional, credible brand which acts with integrity and provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire.
Specifically, you will:
· Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.
· Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays.
· Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment.
· Be responsible for ongoing volunteer training and engagement, ensuring the volunteer management system is actively kept up to date.
· Have line manager responsibility for assistant manager, working together to ensure there is management cover and sufficient volunteers to operate all trading hours.
· Ensure accurate accounting and handling of assets (items donated and money received).
· Be responsible for ensuring accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
· Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.
· Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
· To be ideally educated to A-level or equivalent.
· To have experience of managing people/volunteers including recruitment and development.
· To have previous retail experience in charity sector or commercial sector is desirable.
· To have experience of meeting and exceeding targets within a retail environment.
· To be highly organised with good time management skills.
· To have excellent communication and interpersonal skills.
· To have the ability or willingness to travel occasionally across the Yorkshire region for training and team meetings.
· To have a willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
o A check on your employment history, by seeking 2 references
o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
o A DBS check
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 13 November 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
The Role
SafeLives is very proud of its reputation for high quality training and operational programmes, and your role in maintaining our standards for learners and stakeholders will be vital.
As a Training and Engagement Coordinator to the Scotland Team, you will provide effective and efficient co-ordination of resources and support, primarily related to our accredited courses, Idaa and DACA, as well as our open course and bespoke training, when capability allows. You will work alongside the Training Lead and Senior Training and Engagement Coordinator and occasionally help support with our Safer, Sooner and Authentic Voice operational work.
This role is integral to our providing quality training across Scotland, influencing and enhancing the approach of professionals who come into contact with domestic abuse.
Hours: 22.5 hours per week (3 days)
Contract: April 2026 with the possibility of extension
Location: UK based, remote (with occasional fully imbursed travel in Scotland and wider UK and, where candidate is England-based, expected occasional working from Bristol office)
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: Wednesday 6th November 2024.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
About The Road Safety Trust
The Road Safety Trust is a grant-funding charity committed to making UK roads safer, achieving impact through the funding of practical measures, research, dissemination, and education. Since its formation in 2014, they have awarded a total of £10 million to eighty-five projects and are now the largest independent grant funder of road safety initiatives in the UK.
About UKROEd
UKROEd Ltd is a private, not-for-profit company responsible for the delivery, management and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the Police service. UKROEd is a trading subsidiary of the Road Safety Trust (RST) with surplus funds from the scheme given to the charity to distribute in grants.
UKROEd values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce. As such, all suitable applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, race, religion, sex or sexual orientation.
Overview of the role
The Data, Security, & Information Management team are responsible for defining and executing the RST and UKROEd Digital Strategies, developing and implementing systems that ensure all data is collected, processed, and stored securely and efficiently, and in accordance with our responsibilities under UK GDPR and data protection legislation.
As Information Governance Officer, you will have responsibility for a range of assurance activities in relation to the information governance frameworks of both companies (approx. 20% RST, 80% UKROEd), including how we meet the requirements of the General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
You will be a first line point of contact for individual information rights requests (such as subject access requests), freedom of information requests, and other information governance and data protection-related matters.
You will understand the importance of privacy by design and information governance best practice to ensure compliance with statutory and regulatory obligations. You will work with colleagues to conduct Data Protection Impact Assessments on new, and amended, systems and processes.
You will take a leading role in supporting the application and maintenance of effective document and record management arrangements.
You will provide guidance and training on best practice and legislative compliance changes.
Principal Duties
- Be the first point of contact in the DSIM Business Area for expert advice on individual information rights requests (such as subject access requests) and freedom of information (FOI) requests, effectively escalating to the Head of DSIM when required.
- Help the Head of DSIM and the Data Protection Officer (DPO) to ensure we meet our statutory obligations and procedural requirements, produce clear responses in plain-English, and continuously improve our processes in this area.
- Support and assist people to clarify and refine their requests for information.
- Work with colleagues across the organisation to secure the necessary information and ensure comprehensive understanding of the scope and scale of any request.
- Maintain and monitor information governance logs, identifying and reporting on trends in information rights and freedom of information requests and circulating key data to the team and the wider organisation as necessary. Note: whilst the administration of information rights requests forms a critical part of the role, this is less than 15% of day-to-day activity.
- Provide data protection and information governance training, working with the Head of DSIM and DPO in developing training and delivery.
- Support the reporting and analysis of data incidents.
- Working with the UKROEd Data Analyst & Head of DSIM, help investigate by collating information to support the organisation to learn and improve practice and governance, analysing statistics and providing advice accordingly on how to reduce risk. Escalate issues as necessary.
- Help with preparing submissions in relation to any matters referred to the Information Commissioner’s Office.
- Challenge practices, processes, and procedures as required, using negotiation and specialist knowledge to achieve continual improvement and compliance.
- Working with the Head of DSIM maintain, and keep up to date, the Records of Processing Activities (RoPA, on One Trust) and Applications Portfolio.
- Work with colleagues to conduct Data Protection Impact Assessments (DPIA) as part of the Digital Board Gateway authorisation processes.
- Assist the team and organisation with internal & external reviews and audits – reviewing information governance documentation of key stakeholders as part of the Annual Provider Review (APR) process.
- With the Head of DSIM, advise colleagues, including up to senior management level, on information governance and records management issues.
- Keep up to date with developments in information governance and data protection legislation, case law and guidance.
INFORMATION GOVERNANCE OFFICER
PERSON SPECIFICATION
Qualifications
Essential
- You will either have a recognised data protection qualification or have significant experience in this area and be willing to work towards qualification.
Experience
Essential
- Experience of working in a data protection and/or information governance role, including responding to complaints and delivering excellent service.
- Experience of involvement in organisational data governance projects for example the introduction of document/ records management disciplines.
- Experience managing and maintaining a ROPA. Experience of using the One Trust system an advantage, but training will be provided.
Job Related Knowledge
Essential
- Excellent knowledge and understanding of the General Data Protection Regulation & data protection and information governance best practice.
- ·Ability to identify, understand and clearly explain principles of data protection and information governance legislation.
Skills and Aptitudes
Essential
- Excellent communication skills including written and verbal skills - able to communicate clearly and effectively with others and influence positive change.
- Excellent IT skills with the ability to adapt quickly to new technology and better ways of working
- Excellent organisation and time management skills with the ability to work under pressure and meet tight deadlines when required.
- Ability to work positively and consistently across the organisation to support colleagues and maintain high standards whilst managing multiple tasks, maintaining a high degree of accuracy and attention to detail.
- A strong team player, able to develop effective relationships across the organisation with a track record of respectful, open, and honest behaviour including a demonstrable commitment to inclusion and diversity.
- The ability to use your own initiative to foster improvements across the organisation, and to deliver work to an excellent standard.