National volunteer manager jobs in walkden, greater manchester
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
Carers Manchester Contact Point (CMCP) is the first point of contact for unpaid carers seeking information, advice and support to help them with their caring role.
The service delivers a free confidential helpline for carers weekdays (Monday – Friday, 10am – 4pm). These times are subject to change, based on the needs and requirements of carers using the service.
The aim of this role is to be part of a team providing a comprehensive information, advice and support to carers in Manchester. The post holder will work alongside colleagues from Gaddum and potentially other organisations to be the first contact in a busy service providing advice via a telephone advice line and managing referrals made through digital sources. They will provide information and advice and refer more complex issues to the appropriate agencies delivering the Manchester Carers Pathway.
Key responsibilities
Advice giving
- Answering telephone calls into a central helpline offering support and guidance to unpaid carers in Manchester.
- Provide relevant and meaningful support and information to unpaid carers utilising internal and external resources.
- Inform carers about carers assessments and refer where necessary.
- Inform carers about emergency grants available and refer where necessary.
- Ensure all advice and support given is delivered in a timely manner to suit the needs of carers calling the helpline whilst balancing waiting callers.
Follow-up support
- Refer unpaid carers to local services to access local and culturally appropriate support in their area.
- Refer carers to Adult Social Care for Carers Assessments to discuss and improve their caring situation.
- Signpost carers to relevant services in Manchester suited to their individual need.
- Complete relevant grant applications for carers using the service where needed.
- Use Carers Manchester Contact Point and other reliable and accurate resources to find, interpret and communicate relevant information to carers
- Research and explore options and implications so that carers can make informed decisions.
- Write and maintain detailed case records for all casework completed.
- Collect required data for statistical monitoring and report preparation.
- Complete the required training to comply with quality assurance processes.
The post-holder will be required to undertake other tasks as reasonably directed by the CMCP Coordinator, which will usually be commensurate with the skills and experience of the post-holder.
The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change; existing duties may be lost, and other duties may be gained without changing the general character of the duties or the level of responsibility entailed. Consequently, this job description may be revised from time to time.
All staff are expected to work within all of Gaddum’s policies and procedures as they relate to delivery of the CMCP.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Crewe.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: S11268 Stroke Support Coordinator
Location: Home-based – Crewe, Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 21 hours per week
Salary: Circa £16,461 per annum per annum (FTE circa £27,435 per annum)
Contract: Permanent. Services are contracted and there is currently funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 4 May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 12 May and 13 May 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
• Supporting new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
You will have experience in:
• Experience/background in a caring profession, ideally supporting people with disabilities
• Excellent IT skills and an ability to maintain accurate records.
• An affinity with the values of the Stroke Association.
• A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: Ideally based in the Highlands but the post holder can be based anywhere.
- Workplace type: This post can be carried out remotely, desk space is available in Ross and Cromarty Citizens Advice Bureau.
- Hours per week: Hours are flexible. This will be discussed at interview and agreed on appointment.
- Type of contract: 2 years fixed term with extension if targets are achieved.
- Salary scale: £25,600 per annum plus performance incentive.
Closing date: 20th May 2025
Interview date: 26th May 2025
It feels good to know you are making a difference to people’s lives. In this role you will support the North Highlands Consortium of 4 citizens advice bureaux, all independent charities which provide free, impartial and confidential advice and information that give people the tools they need to sort out any issues or problems.
Your role will be to design, instigate and deliver a programme of corporate and other fundraising and sponsorship to raise funds for the North Highlands Consortium bureaux. Success in this role will mean our services can be maintained and expanded, now and into the future, enabling people in our communities to prosper and thrive.
You may live in the Highlands, or you may be anywhere in the UK. You will need to understand our communities and engage potential funders in the worthwhile work we do to enhance lives.
The client requests no contact from agencies or media sales.
Are you a charity leader with a passion for promoting and supporting breastfeeding across the UK?
A unique opportunity has arisen within a national breastfeeding charity to lead the organisation through an exciting new phase of development.
The Association of Breastfeeding Mothers (ABM) is looking for an inspiring and dynamic new chief executive in our first ever paid leadership role. This role will bring together trustees, staff and volunteers to build and develop the work of the charity in pursuit of our vision: to create an environment where women and families are supported to have a positive breastfeeding experience, and lactation is valued.
You will have significant experience in a leadership role within a charity or healthcare setting, and will lead on the implementation of our new organisational strategy. The CEO will provide both strategic leadership and operational management, and develop a sustainable income generation plan to secure the long-term future of the charity.
As the public face and spokesperson for the organisation, you will have excellent communication skills, along with the broader skills and experience needed to collaborate with a diverse and complex volunteer team.
The ideal candidate will have a strong commitment to the ABM’s ethos and values and solid experience in a senior leadership role.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic individual with a can-do attitude to join our Fundraising & Engagement Team and help raise vital funds for children with cancer. You don’t need previous fundraising experience—just strong organisational skills, creativity, a talent for building relationships, and a genuine passion for making a difference and raising money for charitable causes.
In this varied role, you’ll support the planning and delivery of fundraising events, care for our amazing supporters, and assist with individual, community, and corporate fundraising activities. You’ll gain hands-on experience across multiple fundraising areas, playing a key role in ensuring the smooth delivery of the team’s work through excellent administrative and project support.
This is a hugely rewarding opportunity for someone looking to take their first step into the charity or fundraising sector, or to build on existing experience. If you’re ready to learn, grow, and be part of something meaningful—we’d love to hear from you!
Who are we looking for?
To succeed in this role, you will need to be passionate about fundraising and demonstrate key qualities that will help you thrive in a dynamic and supportive environment.
The ideal candidate will have:
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A keen interest in fundraising with a willingness to learn and develop as a professional fundraiser (and if the opportunity arose, a willingness to study for a Level 3 Fundraising Apprenticeship over 13 months)
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Strong communication skills, both written and verbal, and the ability to provide excellent supporter care and build relationships.
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A positive, enthusiastic and results-driven attitude with the ability to work on your own initiative or as part of a team.
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IT literacy with knowledge of Microsoft packages.
See our Recruitment Pack for the full role description and specification and for more information about the charity.
Location: Home-based, ideally located in London or within a short commutable distance. Regular travel to the London office is a key requirement of the role, with occasional national travel also expected.
Interviews: 20 May 2025 (London Office)
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.
Are you passionate about using data to drive change and make a difference?
We’re on the lookout for a strong communicator and dynamic problem-solver who will lead how we collect, manage and report on data to drive our vision and strategic mission.
As our Impact Data and Reporting Lead, you will deliver our data strategy and lead on data infrastructure transformation and visualisation. You’ll play a key role strategic role in the organisation to ensure that we have access to relevant and accessible data that drives evidence-led decision making. You’ll bring top-notch communication and relationship building skills to this role as well as a strong understanding of collecting, analysing and using data.
If you are driven by a sense of purpose, excited to shape the future of an ambitious organisation, and eager to contribute a thriving team, we would love to hear from you.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a national charity to recruit a Supporter Engagement Officer in order to play a crucial role in fostering lasting relationships with the charity supporters across Dorset.
You will provide exceptional service to donors, volunteers, and community fundraisers, ensuring that their engagement with the charity is meaningful and rewarding. You will be at the heart of the charity fundraising efforts.
As a Supporter Engagement Officer you will:
- Act as the primary point of contact for charity within the Dorset community, promoting the charity and maximising income opportunities.
- Provide top-quality stewardship for supporters, ensuring they feel appreciated and valued.
- Identify and pursue new opportunities for income growth in line with the charity’s strategy.
- Manage and coordinate collection boxes across Dorset, working closely with fundraising officers and finance teams.
- Collaborate with local community groups to support and promote fundraising activities.
- Develop and deliver engagement activities, including newsletters, events, and personal acknowledgements, to thank, update, and inspire supporters.
- Lead and manage a team of volunteers across Dorset, recruiting, training, and providing ongoing support.
- Work alongside volunteers to engage with and expand local fundraising initiatives.
- Deliver compelling talks about the charity to different audiences, adapting your approach to ensure maximum engagement.
To be successful, you must have experience:
- Strong interpersonal and communication skills, both written and verbal.
- Experience in customer service, supporter care, or fundraising.
- Excellent organisational and time-management abilities.
- Attention to detail and the ability to handle sensitive information with confidentiality.
- Proficiency in Microsoft Office and CRM/database systems.
Desirable
- Previous experience in the charity sector.
- Knowledge of fundraising principles and best practices.
- Experience using supporter engagement platforms or email marketing tools.
Salary: £30,000 - £32,000 per annum
Contract type:Full-time, permanent
Location- Dorset, remote work
Closing date: On rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.
STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding work in the UK. We now have an exciting opportunity for a female Employment Advisor with fluency in Dari/Farsi to work with predominantly women clients providing remote employment support to STEP clients across the UK.
You will prepare clients for competitive employment and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of clients such as successful completion of training courses, voluntary and work placements and achieving and sustaining paid employment.
About you
We are looking for candidates who have:
• Experience in successfully supporting refugees into sustainable employment
• Understanding of the issues and challenges faced by unemployed people to finding work, including those whose first language is not English
• Fluent first-language skills in speaking Dari/Farsi
• Experience of providing advice and guidance and supervising a caseload of clients
• Excellent communication skills
• Good IT skills (CRM database, Microsoft Word, Outlook, Teams) and the ability to work remotely with confidence
• Good business-level English, cross-cultural sensitivity and the ability to work with clients with varying levels of English
Benefits
We offer a range of benefits including:
• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification and details of your language skills.
Interviews will be held on 14th and 15th May
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Closing Date: 1st May
Area role covers: Lancashire and Cumbria
It’s an exciting time to join Regional Engagement. We’re a growing team with big ambitions over the next 5 years. Success in your role will enable Alzheimer’s Society to campaign for change, fund research to find a cure and support people living with dementia today.
We have a fantastic opportunity for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role that would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives.
The successful candidate will be able to deliver first-class relationship and account management, maximising retention and driving opportunities to secure new income within Lancashire and Cumbria (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.
This is a homeworking role and you will be required to regularly travel across Lancashire and Cumbria to meet supporters and also occasionally attend internal meetings at locations across the country including our flagship offices (London, Birmingham, Warrington and Belfast). You must reside in the UK, live in the Lancashire and Cumbria patch, and have the correct right to work documents to work in the UK.
About you
- Experience in relationship and community fundraising or ability to demonstrate transferrable skills.
- Good understanding of budgeting and financial management
- Experience in identifying and acquiring new business opportunities.
- Experience in delivering excellent supporter stewardship and/or customer care.
- Able to analyse data and information to make decisions.
- Proven track record in achieving financial and non-financial targets.
- Ability to work remotely and independently and travel across an extensive patch.
If you would like to have an informal chat about this role, please contact our Talent Acquisition Team.
The Governance and Risk Officer (GRO) will provide support to the Head of Governance & Risk by providing administrative and organisational support in all areas of governance and risk by implementing and maintaining risk assurance activities, including the corporate risk registers, policy management, contract review and internal audit delivery.
The GRO will aid in the creation of an assurance function to manage governance, risk and adherence to policies and procedures, and will also support with the administration of the charity’s committees, both at executive and trustee level.
- Involved in ensuring the charity is keeping to the highest standards of corporate governance, and identifying, implementing and tracking changes to procedures to help drive improvements.
- Working with colleagues across all levels and areas of the organisation to promote awareness of good governance and assurance practices.
- Providing administrative support to the Head of Governance & Risk and maintain effective working relationships with stakeholders both internal and external.
- Responsible for creating and maintaining various risk assurance logs and registers and engaging with key stakeholders to drive improvements against those logs.
- Undertaking various administrative tasks and assisting the Head of Governance & Risk to maintain a robust forward plan for the risk and assurance function and various trustee sub-committees.
We are looking for.
- You’ll demonstrate strong administration skills, self-motivated and exceptional attention to detail.
- You’ll have outstanding communication (clear and concise in both written and spoken communication) and interpersonal skills to engage with colleagues at all levels.
- You’re enthusiastic about personal learning and growth – willing to undertake training and an ability to learn quickly.
- You’ll demonstrate excellent administration, planning and organisational skills with the ability to prioritise workloads and meet deadlines.
- You’ll be computer literate and competent in MS Office applications, particularly Excel.
- You’ll have ability to review, analyse and interpret data and act upon the findings.
Why the DofE Award?
- The opportunity to work for a successful and dynamic charity that has the development of young people at its heart.
- Access to a generous benefit, including volunteering leave, generous pension scheme and a healthcare cash plan and employee assistance programme.
- The opportunity to collaborate and engage on national projects with colleagues across the whole charity.
- The ability to work flexibly to meet yours and our business needs.
How to apply
If you are excited about the prospect of working for the DofE and believe you have the desired skills and experience to make a real success of this role, then we are keen to hear from you.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
Applications will close on Monday 5th May – Midnight
1st Interviews will take place: WC 12th May (to be held virtually via Teams)
2nd Interview will take place: WC 19th May (to be held virtually via Teams)
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.
The client requests no contact from agencies or media sales.
Salary: Grade 3 - £31,133 per annum and excellent benefits
Manchester
Fixed term contract until 30th September 2025 with possibility of extension pending funding
Full time - 37.5 hours a week
Closing date: Sunday 4th May 2025 at 11.30 pm
Interviews: Tuesday 13th May and Wednesday 14th May 2025
Do you have experience with trauma-informed and person-centred support? Based in Manchester, we are looking for two Navigators to help work between partner organisations and adults to provide positive collaborate outcomes. If you want to make a difference in your local community, this might be the role for you.
About the role
You will provide Early Help Support for Adults facing multiple disadvantages via the ‘Bringing Service Together for People in Places’ (BST PiP) programme for Manchester and the national Changing Futures programme. Your role will be to work directly with adults liaising with linked agencies and services in the community to improve outcomes. Your will need a collaborative, trauma-responsive and person-centred approach to achieve this. You will identify blocks and barriers within existing systems and find solutions to make wider and transformational change locally. We put the involvement of people with lived experience of multiple disadvantages at the heart of delivering this service and in co-production of future delivery.
About you
You will need experience of delivering frontline services, supporting adults from diverse backgrounds with multiple and complex needs and/or multiple disadvantages. You will need to demonstrate a good understanding of Manchester based services and community assets, be able to represent Shelter externally and have an appreciation of the barriers and personal difficulties faced by people accessing local services. Proactive, creative, and collaborative in your approach, you will have great relationship building skills, a flair for leading change and the confidence to challenge the status quo. You will also have demonstrable experience of working with volunteers and co-production to make decisions.
Benefits
In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
The team will be made up of six Navigators based across the City of Manchester, as well as a Peer Coordinator and Peer Mentors. You will hold your own caseload, supported by the Team Leader. You will work alongside Navigators who are based within partner organisations at the Big Life Group and Back on Track, as well as a team of peer volunteers. The team is responsible for contributing to Shelter’s wider community priorities and work with internal colleagues to deliver our strategy.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the six bullet points in the About You section of the job description (download below) of no more than 350 words each. Please provide specific examples following the STAR format. Applications without both a CV and supporting statement will not be considered.
Please ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We enable decision making
- We create change and align behind our strategy
We have an exciting opportunity for a Homicide Family Caseworker to join our team. The team you will be joining within the Homicide Service covers the North West and Wales. This position is for the Merseyside area also covering Cheshire and North Wales, working 37.5 hours a week and applicants should live within one of these areas.
Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide, coordinating a tailored package of support to service users and their families?
Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service (HS)?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users.
You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.
Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes, criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience.
As a trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.
You will need to be able to travel to home visits within, and occasionally outside of area, and therefore a driving license and use of a car are essential. You will be reimbursed for all travel costs.
Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application.
You will need:
- Understanding of the impact of crime on victims.
- Effective verbal and written communication skills.
- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- A successful track record of building effective working relationships across internal and external stakeholders
- This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
- Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
- As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
- If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
- We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Stick ‘n’ Step is a wonderful, impactful and life transforming charity with a powerful history, and an exciting future ahead! This charity provides free conductive education sessions to children with cerebral palsy, enabling and inspiring these young people and their families every single day. When a local service was withdrawn, parents came together to raise funds themselves to keep the vital provision going for their children. Stick ‘n’ Step now provides support to over 100 children and their families every week, and offers an incredible range of sessions enabling each child to reach their potential and tackle their personal goals.
“Leo’s confidence has grown, and I totally credit Stick ‘n’ Step staff with getting him walking. The repetitive routines and the way sessions are structured are really helping Leo to learn new skills which I hope can give him some independence in the future. We can’t thank you enough.”
(Mum, Emma)
This is a hugely exciting time to join Stick ‘n’ Step, as the fundraising team navigates and embraces an exciting period of growth. We are looking for a passionate and motivated Regional Fundraiser to join this dynamic fundraising team, could this be you?
The Role
The Regional Fundraiser will be responsible for growing income by working proactively across the region. The main duties will include:
- Nurturing relationships with community groups, schools, local business and third parties.
- Recruiting, motivating and supporting volunteers.
- Working collaboratively to meet individual targets, as well as team targets and objectives.
- Contributing to the fundraising strategy to achieve long term growth.
The Person
Ideally we are looking for someone with experience in a professional fundraising role. However, Stick ‘n’ Step are flexible and will consider applicants with the relevant transferable skills. Most importantly you should be empathetic and enthusiastic about raising vital funds to support children with disabilities.
You must have:
- Proven experience in meeting and exceeding financial and non-financial targets.
- The ability to inspire people through public speaking and networking.
- Excellent communication and customer service skills.
- The ability to build and maintain strong relationships.
We are looking for a professional person who can represent this wonderful charity and live its fantastic values on a daily basis. You should therefore be passionate, motivated, organised and flexible to join this small but mighty fundraising function!
Why Stick ‘n’ Step?
Stick ‘n’ Step are a successful, dynamic and forward-thinking organisation. Their passionate, motivated team work together to help everyone achieve their full potential, while having fun.
Not only is Stick n Step hugely passionate about the incredible range of young people and families whose life it changes every year, the charity also puts significant emphasis on staff welfare. Stick n Step has a wonderful organisational culture, and the team has some ambitious and exciting growth plans having a further positive impact and making this a fantastic place to work! The charity also has a focus on personal welfare and promotes a positive work life balance through its inherent flexible approach. Additional benefits include:
- 28 days holiday per year with an additional day given for birthday leave plus Bank Holidays.
- 3% employer pension contribution 4% Employee contribution.
- Maternity, Paternity and Adoption leave - the rules and procedures regarding parental leave often change. Leave will be paid at the recommended Government rates and guidelines.
- Sickness Leave – dependent on length of service.
The role involves regular out of office work for meetings with supporters and stakeholders. Please note that a full UK driving licence and access to your own transport for business use is essential. You will be required to work some evenings and weekends to support events. This role requires an enhanced DBS check.
If this sounds like the type of role and charity that could suit the next phase of your fundraising career, then do get in touch. To register your interest please apply here, or for more information contact Charlie or Leanne at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.