National Support Manager Jobs

The Catalyst Collective is an innovative and rapidly growing non-profit organisation. Since our pilot programme launched in January 2021, we have expanded significantly. As we enter our fourth year of operation, we are seeking an organised and proactive Programme Manager to play a pivotal role in driving our growth and ensuring the successful delivery of our mentoring programmes.

The Programme Manager will work closely with the Programme Director to lead and manage key components of our mentoring programme. This includes building strong relationships with mentors, mentees, and partner schools, as well as coordinating training, enrichment activities, and programme delivery. The ideal candidate will have excellent organisational skills, a passion for empowering young Black women, and the ability to foster a supportive and inclusive environment.

Key Responsibilities: 

Mentee Recruitment and Induction

• Work closely with partner schools to finalise mentee cohorts.
• Visit schools to deliver induction sessions familiarising mentees with the programme.
• Lead mentor-matching sessions with support from Mentoring Coordinators.

Mentor Training and Onboarding

• Develop and deliver training sessions for mentors.
• Collaborate with the Recruitment Coordinator to ensure a diverse mentor pool.
• Support mentors to maximise the impact of their relationships.

Mentor Coordination

• Support a cohort of up to 30 mentoring pairs.
• Conduct monthly check-ins with each mentor.
• Facilitate mid and end-of-year reviews for mentoring pairs.

Enrichment Delivery and Planning

• Plan and deliver enrichment activities like career trips and work experience days.
• Evaluate the impact of enrichment activities and gather feedback.
• Collaborate with partners and vendors for enrichment events.

School Liaison

• Serve as the primary contact for partner schools.
• Regularly update schools on programme developments and mentee progress.

Safeguarding

• Act as a point of contact for safeguarding matters.
• Maintain accurate safeguarding records and ensure confidentiality.

Communications

• Produce a monthly mentor newsletter.
• Contribute to social media content.

Reporting

• Support the Programme Director in preparing updates for the Advisory Board and funders.
• Produce the End-of-year report showcasing the programme’s achievements.

Administration

• Review and approve in-person mentoring meeting requests.
• Conduct risk assessments.

Staff Management

• Line manage Mentoring Coordinators and the Programme Assistant.
• Provide task management to other team members as required.

Person Specification:

Essential Experience and Skills

• Proven experience in programme management, education, charity work, or volunteering.
• Strong interpersonal skills with the ability to build relationships with diverse stakeholders, including young people, schools, and professionals.
• Excellent communication skills, both written and verbal, with the ability to present to groups.
• Strong organisational skills with the ability to multitask and manage competing priorities.
• Proficiency in IT tools and platforms, including Google Workspace, Zoom, and project management software.

Essential Knowledge

• Understanding of mentoring or coaching practices, especially for young people.
• Knowledge of safeguarding practices and procedures.
• Awareness of issues facing young Black women in education and employment.

Essential Personal Attributes

• Passionate about tackling educational and employment disadvantage.
• Organised, proactive, and able to work independently.
• Effective time management skills.

Other Requirements

• A clean enhanced DBS check (The Catalyst will carry this out).
• The right to work in the UK.
• Flexibility to travel to partner schools in London.

Desirable

• Previous experience in mentoring, coaching, education, charity work, or volunteering.
• A university degree or equivalent experience.
• Knowledge/experience of working or volunteering in schools or the education sector.
• An understanding of the non-profit sector. 

We are looking for a new Manager to lead our ‘Inspire to Work’ youth employment programme. 

You will be embarking on a challenging and hugely rewarding role.

As such you will need to bring significant experience in people and programme management, youth employment, casework management, impact measurement and an understanding of the power of a local project that can positively affecting the immediate community. 

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Homelessness service in Kensington & Chelsea.

£28,531.36 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse. The high support hostel caters for eleven service users with complex needs and is staffed 24 hours a day with the minimum of three staff on duty. The medium support services are staffed from 9am to 9pm where the customers present with varying degrees of mental health issues.
Enhanced Support Workers will devise person centered support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community
Develop knowledge around the local mental health system to ensure customers receive the best treatment available
Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience of working with complex needs/ street homeless

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Action for Conservation is a grassroots charity using pioneering approaches to inspire and empower young people from diverse backgrounds, between the ages of 12 and 24, to become the next generation of environmental leaders. We're looking to appoint a Senior Programmes Manager - North West (Maternity cover) to help us shape and manage our programmes for young people nationally and lead our work in the North West.
 

Key terms

Start date: as soon as possible
Starting salary: £36,749.45 - £40,773.98 depending on location and experience
Contract: Fixed-term for 12 months, with possibility to extend this if needed
Hours: Full-time, 35 hours per week
Evening and weekend work: Regular evening and weekend work, including residential work, will be required. Time off in lieu (TOIL) can be taken for overtime worked.  
Location: Remote or Manchester/London/Bristol (hybrid) - to be agreed with the successful candidate 
Travel: Regular travel to Manchester and the North West of England will be required where this is not the jobholder’s usual place of work, as well as occasional national travel for meetings

About the role

This opportunity comes at a unique and exciting time in the evolution of our charity, as we look at how we continue to grow our work sustainably and deepen the connections between our youth and land-based work streams.

As Senior Programme Manager, you will have the opportunity to shape our work nationally as well as lead our programmes in the North West of England, enabling us to grow our reach, deepen our impact and ultimately deliver our mission. Your work will ensure that across our programmes we offer young people meaningful and impactful opportunities to take action for people and the planet and have a voice in shaping the future of our landscapes. 

You will work closely with and report to the Head of Impact and Programme Operations. You will also line manage the other regional Programme Managers and a team of two Programme Coordinators in the North West, and will collaborate with the Land-Based Projects and Policy Lead and the Land-based Project Coordinator at the intersection of our youth programmes and land-based work.

With support from your manager and in consultation with the other regional Programme Managers, you will translate our annual programme strategy into a robust cross-regional implementation plan covering both programme design and operations and make tangible improvements to enhance efficiency and impact across our regions. You will also be responsible for ensuring that our programmes are delivered as planned, to a high standard in line with best practice and cohesively across regions, and that regional objectives and targets in the North West are achieved.

The ideal candidate will be a highly capable and experienced project/programmes manager and team leader with a proven track record of motivating and supporting others to achieve the best possible outcomes for your team and your programmes. 

Key responsibilities

• Lead Action for Conservation’s work in the North West, ensuring that regional targets and objectives are achieved and supporting the expansion of our programmes and projects in line with our organisational strategy.

• Support the cross-regional planning and management of our programmes to ensure that programmes are delivered on time and to budget, to a high standard and cohesively across regions. 

• Line manage the other regional Programme Manager and the North West Programme Coordinators, providing leadership, guidance and support as needed.

For a full job description and person specification please see the Recruitment Pack.

Why work with us?

You’ll be joining a young, mission-driven team who truly love what they do. Working with young people is always rewarding, sometimes challenging and never boring, and you’ll get to experience first-hand the positive impact that your work has. We work hard whilst maintaining a positive work-life balance and spend lots of time outdoors. In 2023, we were recognised by Escape the City as one of the top progressive places to work from over 13,000 nominations, after a rigorous assessment across six criteria, including Mission, Impact, People, Planet and Innovation.

Some of the benefits of working at Action for Conservation include:

• 25 days of annual leave plus public holidays, plus one additional day for each year served up to a maximum of 30 days
• Up to 5 days of professional development leave and up to 4 paid volunteer days each year
• A workplace pension with 3% employer contributions
• Access to flexible working to help you maintain a healthy work-life balance
• Regular team and organisational away days in the great outdoors
• Joining a growing organisation with the possibility to progress within the team as opportunities arise
• A robust training package and a bespoke development plan to support your progression and career aims  
• Opportunities to share your voice and shape the direction of our work, ensuring that our content is relevant and reflective of your interests and the issues facing your community
• Seeing the impact of what you do, as you transform young people's lives

Our commitment to diversity

Diversity is one of our core values as an organisation and we are committed to creating an inclusive working environment where diversity is valued and there is equality of opportunity. We also recognise that the climate and ecological crisis disproportionately impacts minority and/or marginalised communities – yet these voices are largely underrepresented in the sector. Currently, the environmental sector is the second least diverse in the UK, with just 4.8% of employees from ethnic minority backgrounds. If the environmental movement is to succeed in creating a greener future that supports society as a whole, we need diverse voices at the heart of our programmes. We therefore encourage people from demographics that are currently underrepresented in the environmental movement to apply. 

Guaranteed interview scheme

We particularly encourage applications from people from ethnic minority backgrounds or living with a disability or long-term health conditions. We will offer an interview to any candidates from ethnic minority backgrounds or living with a disability who opt into our Guaranteed Interview Scheme when applying and who meet the essential criteria for this role.

How to apply

The deadline for applications is Sunday 10 November 2024 at midnight. Please click on 'Apply' to complete the online application form.

If you would like further information, support with access requirements, such as an adjustment to the application or interview process, or an informal chat, please contact us by email.

We are looking for a Climate Action Manager to join the Community Impact team. The role will collaborate widely across BITC and externally, to challenge and support business to accelerate a just transition to a net zero, resilient future where people and nature thrive. The Climate Action Manager will plan, design, and deliver collaborative projects, tools & resources,  as well as communications activities to support businesses and communities to accelerate a just transition to net zero.

The Climate Action Manager will work across both our business transformation and community climate fund projects, so having both business facing and community facing experience of delivering sustainability projects would be advantageous.

The successful candidate will have a good understanding of the role of business in delivering a just transition to net zero as well as experience of managing projects, delivering written content, facilitating workshops, and identifying trends and emerging issues. The full list of responsibilities and criteria can be found in the job description and person specification.

Salary in line with the BITC job framework, professional level 4 – manager – minimum of £33,120 national and £36,225 London office based

Closing date: 17 November 2024 

Interview date: 27 November 2024

Job responsibilities

Role Purpose

Bipolar UK have been commissioned by the NHS to deliver a high quality and specialist services across the UK. The Project Manager will assist the services team in increasing engagement and raising the profile of the service through building relationships and delivering services for our NHS partners. This is a varied and exciting role where the post holder will have a real influence on the development of the service. The post holder will take a pro-active lead in building relationships, partnerships, and alliances both internally and externally to increase the number of referrals into the service and ensure services are delivered on time and to a high standard.

This post will be the main contact point for the NHS who are engaging with our services. The project will accelerate referrals and establish pathways with our NHS partners and help grow and develop these partnerships.

You will be a motivated, passionate, organised and proactive communicator, with experience working in project delivery management.  

This is a demanding job, but you will not be on your own. You will be managed by the CEO and work closely with the Bipolar UK’s policy and services teams and all our NHS partners to ensure good outcomes are met.

Duties and Responsibilities

The role will be varied, challenging and rewarding as you support and develop the service through implementation, delivery and ongoing innovation and service development.

Key responsibilities will be

Working closely with NHS partners to manage the referrals into services and develop strong, long-lasting relationships.

Act as the conduit between the Bipolar UK services team and NHS partners to ensure that projects are delivered on time and in accordance with the framework of our agreed contracts.

Ensure success is measured through good data capture and feedback is given to NHS stakeholders in the form of useful and well formulated reports.

Working with Bipolar UK’s internal teams to help raise the service profile and ensure sufficient promotion and marketing is delivered in order to fill courses and groups and meet the targets laid out by NHS partners.  

Organise and attend community and training events across the county to educate clinicians, promote BPUK services and encourage referrals, including workplace health and wellbeing events, health promotion events, volunteer community fairs, mental health clinics and GP surgeries.

Help to develop and deliver BPUK service offering to the NHS and help to continuously improve and enhance it. Answer requests for information from prospective new NHS partners and present to them the Bipolar UK offering.

Attend local meetings regularly with internal colleagues and NHS stakeholders to ensure the ongoing success and delivery of projects.

Person Specification

Qualifications

Essential

• Bachelor’s Degree or equivalent experience
• Project Management qualification

Experience

Essential

• Experience of delivering successful projects
• Demonstrable experience of partnership working.
• Demonstrable experience of KPI, performance measures
• Experience of project monitoring and evaluation, incorporating qualitative and quantitative client feedback and reporting.

Desirable

• Previous experience of delivering services.
• Experience of qualitative and quantitative client feedback.
• Knowledge of mental health issues, specifically bipolar.
• Experience of partnership working/collaborating with various organisations.
• Project Management experience
• Good understanding of mental health

Skills & Knowledge

Essential

• Excellent communication skills both written and verbal.
• Demonstrable experience of successful project management
• Ability to prioritise work tasks and develop effective work streams.
• Good stakeholder management skills
• Excellent organisational/time management skills.
• Positive and can-do attitude.
• Excellent team player and able to work autonomously and use own initiative.
• Confident and outgoing yet approachable and willing to take direction.

· You are a confident user of IT packages with a good knowledge of Microsoft Office programmes, such as Outlook, Word, PowerPoint and Excel.

• Experience of CRM, preferably Salesforce

Desirable

• Ability to read and interpret data including use of CRM (Salesforce) reporting
• Understanding of monitoring and evaluation frameworks
• Capable of producing service reports
• Knowledge/ understanding of bipolar and mental health more broadly

Age UK is offering a fantastic 12-month fixed term contract (maternity cover) for a Senior External Affairs Manager.

In this impactful role you will develop and lead the delivery of Age UK's integrated public affairs and campaigning work, with the overarching aim of creating sustainable change for older people in line with our strategy and goals. You will develop and implement effective public affairs and campaigning approaches that really hit home, and produce results.

To achieve this, you will work collaboratively with the rest of our high performing External Affairs team, other Age UK colleagues, our network of brilliant local Age UKs, and other charities and organisations that share our campaigning aims.

Leading Age UK's public affairs function, you will oversee our influencing work in Westminster and maintain our high profile. You will also have access to one of Age UK's best campaigning assets: several hundred thousand campaigners, many of them older people, who work with us to influence change.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office. Travel costs to the London office are the responsibility of the post-holder and are not covered by the charity.

Please see role description for all responsibilities

Must haves:

* Significant experience of strategic public affairs and/or campaigning work designed to achieve change.
* Strong track record of developing and implementing successful campaigns and project managing influencing activities and leading project teams.
* Excellent all round communication skills, particularly the ability to communicate clearly and concisely to a range of audiences.
* Experience of engaging with senior stakeholders including Parliamentarians, and Ministers.
* Significant experience of working collaboratively, internally and externally.
* Understanding of online and offline campaigning techniques, and knowledge of using campaign planning tools to ensure the success of campaigns.
* Experience of promoting public involvement in campaigns.
* Excellent knowledge and understanding of local and national government structures, the UK Parliament and our political, policy and campaigning context, and experience of influencing them.
* Fast, strategic and analytical thinking skills and experience of demonstrating good judgement, including strong political judgement.
* Strong decision-making skills and confidence in making strategic and operational decisions.
* Ability to project manage, including personal time management, planning, implementing, devising and prioritising multiple projects to meet agreed deadlines and targets, overseeing work across teams and monitoring and evaluating quality and impact.

Great to haves:
* Experience of acting as a media spokesperson.
* Experience of managing budgets.
* Knowledge or understanding of public policy issues and how they impact on older people.
* Experience of collaborative working with service users.
* Experience of influencing change from a voluntary sector perspective.
* Experience of working in a political environment.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

King Edward’s School, Bath, is seeking applications for its newly created Commercial Manager role.  The Commercial Manager will be responsible for the development and implementation of an ambitious strategy to generate income from a range of commercial offerings. 

We have a vision that the School’s estates are being utilised at all points of the year in a way which is respectful and complementary to the School’s needs and where the income generated contributes directly and materially to the School’s overall purpose -  that through an outstanding all-round education, King Edward’s pupils acquire the tools and the confidence to flourish and be happy today and to be ready for whatever the future may hold.

The funds raised from the School’s commercial offerings will also directly contribute to our Bursary commitment to support children whose families are not able to meet the school fees.  As we approach our 475th Anniversary we have an ambition to expand our Bursary Fund so that any child offered a place at the Senior School can attend regardless of their family’s financial circumstances.   

The successful candidate will have a proven track record of developing and implementing an ambitious commercial strategy, operating at a senior level within an organisation and with experience of engaging with a wide range of stakeholders, including senior staff, governors, parents and external charities and businesses.

We recognise that this experience may be from sectors other than the education sector and would be delighted to receive applications from individuals which demonstrate the transferable nature of their skills and experiences to the education sector in general, and to King Edward’s School specifically

This position is a permanent full-time role, working 37 hours per week Monday to Friday, all year round.  We would consider part-time applicants wishing to work 0.8 FTE or above.  This position would be further enhanced by the School’s generous staff benefits package which includes school fee remission.

Location: Home-based (preference for Asia-based applicants, particularly in Malaysia, Singapore and Taiwan) where WAGGGS can contract for services.

About Us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Free to make what they want from the Movement, girls learn by doing, make friends and have fun. In safe, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. Over ten million Girl Guides and Girl Scouts are active in 153 countries. The World Association of Girl Guides and Girl Scouts (WAGGGS) keeps the global movement thriving, united and growing.

Job Purpose:

This role will lead the delivery of WAGGGS STEM programme in Malaysia, Singapore, and Taiwan. Through the project we hope to provide girls and young women the opportunity to explore STEM in a safe and fun non-formal education environment where they will gain a strong understanding of the importance of STEM to their own daily lives and to the future of our world. We will inspire girls and young women to continue pursuing STEM education and careers knowing that they are equal participants and contributors to this field. We will support them to challenge and break down the barriers that have prevented gender equality in STEM and give them the confidence and skills to create change in their communities. Beyond this, we will foster their ambition to be leaders in the field of STEM across political, economic, and environmental decision-making spaces.

Key Responsibilities:

1. Project Management

• Manage the STEM Project in Malaysia, Singapore and Taiwan, closely working with the STEM Programme Manager and the Global Programmes Manager.
• Manage the project through planning, decision-making, monitoring, reporting and learning. You will be responsible for the key decisions throughout the project and ensure the results are delivered on time and within budget.

2. Relationship Building and Working with Diverse Stakeholders

• Develop and maintain strong relationships with the 3 WAGGGS Member Organisations (MOs) and their leaders, employees, and volunteers, to promote collaboration and mutual benefit.
• Support the MOs in their selection and induction of their ‘National Project Coordinators’ and work with the three NPCs for the delivery of the project.
• Manage any issues that may arise between different stakeholders, utilizing negotiation and problem-solving skills to find mutually beneficial solutions.

3. Project Monitoring and Reporting

• Oversee the monitoring and reporting in close coordination with the Global Programmes’ Monitoring Evaluation and Learning (MEL) team.
• Lead the development of the project’s results and monitoring framework.
• Provide narrative and financial reports to the donor and to internal stakeholders at WAGGGS.
• Manage the planning, tracking and reporting of the project budget and deliverables.

4. Communications

• Facilitate clear and effective communication within each MO and across the 3 MOs, ensuring that all parties are informed and aligned on objectives and expectations.
• Oversee the communications internally and externally for the project, working with the WAGGGS Communications Coordinator (Programmes & Partnerships).
• Work with Campfire Team to develop STEM contents in the WAGGGS online platform ‘Campfire’.
• Develop the project’s communication plan in coordination with the Communications team.

5. Working with Global Programmes Team and Other Units

• Work according to the WAGGGS mission, global strategy, 2024-2026 action plan, organisational values and relevant educational frameworks and approaches. 
• Contribute to the WAGGGS Global Programmes team on achieving its annual objectives
• Work with other units in WAGGGS (ex. Core Mission, MaRS, Volunteer Management Team, etc.) to ensure inclusive and coordinated approach in working with the MOs 

Quality Manager

We have an exciting new opportunity for a motivated and highly organised national Quality Manager to join an expanding team.

Join an ambitious not for profit organisation that partners with governments, service providers, the voluntary sector and the financial community. If you want to find better ways of tackling social problems in the UK and globally, then apply today!

Position: Quality Manager

Location: London/hybrid

Hours: Full-time

Salary: £56,500 per annum

Contract: Permanent

Closing Date: Friday 1st November 2024 at 1pm

Interviews: 30-minute Zoom interviews will take place on Wednesday 6th November and face-to-face interviews will take place on Thursday 21st November in London.

The Team

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is in partnership with the Centre for Mental Health and is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP) and the Office for Health Improvement and Disparities (OHID).

About the Role

This is a new role that will lead on the quality assurance of IPS Grow delivery, responsible for implementing a robust quality management system and measuring this work against agreed standards. This includes quality-assuring resources for the IPS Grow team and the IPS community, streamlining internal processes, and ensuring consistency of IPS Grow delivery across regions.

This is a national role that will work closely with the Head of Delivery and wider IPS Grow senior team, with a mix of remote and in person working from the London office.

Responsibilities include:

• Oversee internal and external quality across IPS Grow delivery
• Facilitate learning and development of IPS Grow delivery staff
• Streamline knowledge management
• Communication and collaboration

About You

With strong analytical skills with the ability to interpret complex data and make informed decisions, you will have experience of:

• Managing quality systems and compliance within a complex organisation
• Developing and delivering training programs related to quality assurance and compliance
• Delivering against project plans, timelines and deliverables that are results focused
• Implementing quality improvement in an IPS or employability context would be advantageous though is not essential

About the Organisation

Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.

Equality, diversity and inclusion

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.

Other roles you may have experience with could include Quality Manager, Quality Lead, Quality Project Manager, Quality Assurance, Compliance, Quality and Compliance.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Contract type

Permanent

Location

Whittington with some flexibility for remote working

Hours

Full time (37.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

D1 £29,688.36 to D3 £36,305.99

Review Date

17/11/2024

The Digital Data Manager reports directly into the Head of Fundraising and plays a lead role in driving income generation through strategic management of data. You will also be developing team skill and expertise to ensure a joined-up approach to data.

You'll be responsible for overseeing all data operations, ensuring smooth data collection, integration, and analysis. This includes managing a team of one, ensuring efficient processes for data selection, import and general CRM support. Your exceptional project management skills will be crucial, as you'll lead data-driven initiatives and implement agile methodologies for continuous improvement which will be pivotal in transforming data into actionable insights that contribute to the charity's success and service delivery.

You’ll be creative and commercial in your approach, leveraging digital tools to maximise efficiency and return on investment. Leading on the review, recommendation and rollout of a new CRM into the future will play a large part of your role with automation and streamlining of enhanced processes and procedures in order to increase income generation impact, being the desired output. 

Key responsibilities include leading on the management of a large CRM used for both fundraising and lottery donors/supporters whilst ensuring we continue to meet all regulatory compliances, legislation and policy. With a passion for our cause and a commitment to innovation, the Digital Data Manager will play a crucial role in expanding our digital footprint and maximizing our fundraising potential.

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Our team of doctors, nurses and other professional staff provide expert care and support for local people with terminal or life-limiting illnesses and their families, in the hospice and at home. We not only take care of patients' physical needs, we consider their emotional, spiritual and social needs too; and we support families and close friends, both during illness and in bereavement.

We have an exciting opportunity for a passionate and people-focussed HR professional to lead our HR team, providing a highly effective HR service to our senior leadership and management teams.

Salary £36,626 - £39,503 per annum

(dependent upon experience, pro rata for part time)

Full or Part Time: 30 - 37.5 hours per week

(to be agreed with successful candidate)

This is generalist HR management role, so you’ll be responsible for ensuring effectiveness and driving improvement across all areas of the employment lifecycle, as well as providing expert HR knowledge and advice to our management and leadership teams.

The HR Manager will also lead the development and delivery of our workforce strategy and contribute to the strategic direction and day to day operational management of the hospice as a key member of the management team.

You will work collaboratively with others across our multidisciplinary workforce on a number of initiatives and projects, helping to ensure we achieve our aim of being a Great Place to Work.

What you need:

The successful candidate will be qualified to CIPD level 7 (or working towards this / have equivalent experience), along with substantial experience working in a HR generalist role. You will need to have a strong commitment to the vision and values of Bolton Hospice, and be able to demonstrate these values in the way that you work. You will have strong communication, relationship-building and organisational skills, coupled with an excellent knowledge of employment legislation, and experience in providing expert HR advice to senior teams.

Why Bolton Hospice?

You will be working in a skilled and dedicated team, with flexible working and some home working considered. We offer our employees generous annual leave (35 days a year including bank holidays, rising to 40 days with long service), a contributory stakeholder pension scheme, life assurance, membership of a healthcare cash plan and excellent training opportunities.

Closing Date for Applications:  Sunday 10th November 2024

Interviews: Friday 22nd November 2024

Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status or sexual orientation.  Any appointment will be made on merit alone. Any offer of employment will be subject to a satisfactory DBS check.  Bolton Hospice has a No Smoking Policy.

LOCATION - Remote with travel required across the UK

Are you looking for an exciting and rewarding new role in 2024? Apply for the Learning and Development Manager role at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

We are seeking a Learning and Development Manager to work with the Director of Partnerships and Federation Development to develop an ambitious learning and development strategy for Emmaus UK.

As a hands-on Learning & Development Manager, you will play a critical role in developing the skills, knowledge, and capabilities of employees, companions, volunteers and trustees across the Emmaus Federation and within Emmaus UK.

Your primary focus will be on developing and delivering effective learning interventions, programs and initiatives that align with the goals of Emmaus and support the growth and development of its people.

You will have the opportunity to make a significant impact on the growth and development of employees, companions, volunteers and trustees, contributing to a positive learning culture, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of learning initiatives.

This role is home-based, with some travel required across the UK.

Who are we looking for?

We are looking for a high-performing Learning and Development Manager, with experience working in a learning and development role, including experience of delivering training in-person and online to a range of stakeholders.

The successful applicant will be able to deliver effective and engaging learning and development programmes and will have experience of identifying and analysing learning and development needs, developing relevant approaches and evaluating effectiveness, developing a strong culture of continuous improvement across Emmaus UK and the wider federation.

This is an exciting and rewarding role for someone who thrives working with different people and pursuing new opportunities.

What we offer

· £37,878 pro rata (based on a standard working week of 37.5 hours)

· Working hours: 5 days per week, Monday – Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 12pm on Friday 1st November 2024.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 13th November.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Mental Health service in Westminster.

£28,068.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

As an Enhanced Support Worker, you will be enabling vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.

The working pattern for this role includes a 5-week rolling rota, working on a 4-5-6 day week pattern. The shift times consist of earlies: 8am-4pm and lates: 2:30pm-10:30pm

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available
Lead on an area of specialism (e.g. , health and wellbeing) , build partnerships and develop internal and external opportunities for service-users in this area
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self-development as well as thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Confident using IT

What you'll bring:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.