National Support Manager Jobs

Join us at the forefront of health and social care policy and practice

The King’s Fund paid-for events business began in 2006 and has grown organically year on year by developing new products and increasing reach.  The events programme attracts participants from across the NHS, local authority, people using health and care services, commercial, statutory, and the voluntary and community sectors. The King’s Fund’s vision is that the best possible health and care is available to all and our work involves understanding developments, challenges and opportunities across health and care. The events programme supports our organisational goals and brings people together to discuss, share and learn.

The events team is responsible for delivering a large portion of the free events that take place across The Fund; including online events, roundtables, workshops, receptions and dinners. The team also has ownership over our paid-for events programme; which includes virtual conferences, in-person conferences and congresses. The events team ensures that there is a co-ordinated and uniform approach to delivering virtual or in-person events, and that each is delivered to the same high standard.

This role will give you an exciting opportunity to work in our busy events team within a well-respected health think-tank and charity. You will work with colleagues on planning and delivering a mixture of pay-to-attend conferences (virtual and in-person), roundtable discussions, dinners, and free online events. You will also manage the content design and delivery of our joint-badged events with our Corporate Partners and Supporters.

You will lead on several events in the schedule; ensuring they run smoothly, keep to strict budgets, are delivered to a very high standard, meet the expectations of colleagues and delegates, and enhance our reputation and public profile. You will also play a key role in shaping the future of our portfolio of in-person, virtual and hybrid events.

To join us, you’ll need a degree (or equivalent) and experience in planning and delivering virtual and in person conferences and other smaller events. With this background, you’ll know how to research and develop event content to create engaging programmes and attract wide audiences. You will have excellent organisational skills and the ability to lead effective logistics arrangements in preparation for and on the day of events. We’ll expect you to work hard to support the team and you will be given responsibility for your own areas of work. You’ll also need to be flexible, diligent, and comfortable being the main point of contact for many people from sponsors to speakers.

The Fund has a set of core values and behaviours that we believe will help us to achieve our own goals and the culture we need to enable our people to work at their best. You will be expected to live up to these in all areas of your work. Clear communication is key, along with good organisation. Professional and efficient, you’ll thrive on ever-changing challenges.

The Fund has an ambition to increase the diversity of its workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including people from Black and ethnic minority backgrounds, people with disabilities and people from the LGBT+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy.

The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer.

In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.

To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form. Please do not send CVs. If completing the application form presents any challenges, contact us by email so we can discussion options.

Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK.

Closing date for receipt of completed applications is 12 November at 9.00am. 

We regret that we cannot respond individually to all applicants due to the high number of applications we receive. If you have not been contacted within three weeks of the closing date, please assume that you have not been shortlisted for interview. Please note that we are unable to offer feedback to applicants who are not shortlisted for interview.

Interviews will be held on Tuesday, 19 November. Role available to start as soon as possible thereafter.

Victim Support is proud to have been commissioned to provide an Affected by Crime (ABC) service across Humberside.

We have an opportunity available to work within the Humberside ABC service and are looking for a dedicated, empathetic and passionate individual to join and enhance our team.

The role of Triage and Early Intervention Officer - Children and Young People (TEIO-CYP) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the Affected by Crime (ABC) service in Humberside. As the TEIO-CYP worker, you will work primarily with children and young people and/or their parent or guardian, however the role will also support adult service users.

The role will include calls to and from individuals, as well as the administration of cases on the case management system, needs assessing and providing early intervention support.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles).
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role will be to primarily focus on children and young people or their parents/guardians contacting, or being referred to, the service. This will include making outgoing calls, carrying out needs assessments and, on occasion, providing early intervention support.

The role is both office and home based, and as a TEIO-CYP, you will;

• answer incoming calls, speak to those affected by crime and offer early intervention support
• make outgoing calls, assess needs and risks and action plan with callers
• work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
• liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
• work with the team to ensure an effective, trauma informed service is given to those affected by crime
• You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
• You will have some experience and an interest in working directly and indirectly with young people who have been affected by trauma.
• You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.

Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Purpose of the job

Are you the right person to lead a team who are passionate about improving mental health and wellbeing for the people of Hammersmith, Fulham, Ealing, and Hounslow?

We are seeking an interim Chief Executive to cover maternity leave. This role will have shorter term goals namely:

1. Supporting the SLT
2. Developing an annual business plan
3. Reporting to the board
4. Identifying areas for growth and income generation
5. Recovering reserves to ensure financial resilience over the next year

With strong strategic and leadership skills to continue to support the charity, the interim Chief Executive will continue to lead and inspiring our passionate and dedicated team as we work through our 2023-2026 strategy. The interim Chief Executive will act as the main link between the charity and Board. Together with the Chair, they will enable the Board of Trustees to fulfil its duties and responsibilities for the proper governance of the charity.

The right candidate will have a strong focus on business development, financial stability, thinking creatively and courageously about opportunities for growth and new income streams. You will be a passionate advocate for mental health and wellbeing, ensuring the charity is a place where people feel valued, listened to, and supported.

About Hammersmith, Fulham, Ealing, and Hounslow Mind

We’re Hammersmith, Fulham, Ealing, and Hounslow Mind (HFEH Mind), part of Mind the mental health charity. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding of mental health.

We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.

Key Responsibilities​

• Strategy and Vision 
  • Ensure that business, operational, and annual plans to underpin the strategic plan are developed, agreed, and implemented.
  • Identify and assess strategic risks, issues and opportunities and take responsibility for leading an effective response to each.
• Organisational Development
  • Ensuring the charity has an appropriate organisation structure and management system to fulfil strategic objectives. 
  • Identifying and prioritising funding and commissioning opportunities.
  • Ensuring the charity is aware of best practice and maintains a high quality of work. 
• People & Culture
  • Continue building a staff culture where everyone is valued, clear on their role and equipped to do their job.
  • Provide leadership, supervision, annual appraisals and mentoring of the SLT. 
  • Maintain a diverse workforce that reflects the community, and working towards being a anti-racist organisation.
• Finance
  • Be responsible for overall financial health of the charity. 
  • Recover reserves and identify further areas of cost saving. 
  • Have an overview of finances and resources, ensuring to operate within agreed annual budget.
  • Ensure robust financial management of Charity's resources.
  • Consult with Board and Treasurer to prepare an Annual Budget, to be approved by the Board.
  • Ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
• Governance, Reporting and Risk
  • Review major risks which charity is exposed to regularly by the Board and the management team. 
  • Ensure Board are appropriately informed and involved in organisational activities and the organisation benefits from their experience, skills and expertise.
  • Ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
• External and internal relations
  • Foster good communication throughout charity and externally. 
  • Actively develop charity's public profile, professional networks and foster good relationships with external stakeholders.
  • Set up mechanisms for listening to the views of current and future beneficiaries. 
  • Regular one-to-one meetings with the Chair. 
• Legal and regulatory compliance 
  • Ensure charity fulfils all its legal, statutory, and regulatory responsibilities.
  • Engage with National Mind. 
  • Ensure organisation continues to deliver the Mind Quality Mark accreditation. 

The successful candidate will need to evidence the following:

You will have knowledge and experience in:

• Demonstrable track record of operating at CEO level or similar, managing, and embedding change.
• Proven track record of managing, growing, and developing support services in line with best practice in different and diverse communities, ideally in health or social care sectors (within Mental Health specifically preferred).
• Experience in recovering reserves and developing cost-saving efficiencies.
• Experience in restructures.
• Experience working with statutory and non-statutory bodies to achieve commissioning and grant targets and to grow the charity.
• Experience of working strategically to source and secure sustainable funding solutions working within tight financial constraints.
• Building effective partnerships with internal and external stakeholders including service users based on principles of co-production.
• Educated to degree level or equivalent, with demonstrable evidence of continuous professional and personal development.
• Excellent people management and conflict resolution skills, and the ability to lead, delegate appropriately, motivate and support the performance of staff. 
• Excellent understanding of safeguarding legislation and processes, safety, and quality management.

Your qualities will include:

• An inspiring and empathetic leader, strategist, and communicator, ideally from a mental health background, who can cultivate a culture of learning, creativity, inclusion, and excellence.
• Able to demonstrate passion and commitment for HFEH Mind’s mission (lived experience a plus).
• Strong financial experience and abilities.
• Clear and inspirational leadership and people management skills with the ability to build and lead teams across multiple locations.
• Ability to think and act strategically, developing practical, innovative, and creative solutions to the management of issues and complex problems.
• Ability to identify opportunities to improve business outcomes through partnership at all levels.
• Energy and passion to deliver at pace and cut through obstacles. 
• Highly effective influencing and negotiating skills, with the ability to develop partnerships and alliances across a diverse range of stakeholders.
• Politically astute and resilient, with the ability to manage conflict and ambiguity.
• Outcome focused, with the capability and tenacity to drive the agenda forward. 

Benefits & Support

We want all our team to thrive at HFEH Mind and we offer a competitive range of benefits, good work/life balance, and excellent learning and development opportunities.  We are proud of our organisational culture, and we offer a supportive, flexible, and enjoyable place to work.

Employee benefits include:

• Opportunities for flexible working
• 25 days annual leave (plus bank holidays) increasing with years of service up to 30 days.
• Workplace pension scheme
• Occupational sick pay scheme
• Employee Assistance Programme
• Regular supervision
• A variety of learning and development opportunities
• Access to “Perkbox” employee benefits
• Cycle to Work Scheme

HFEH Mind are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing, and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Senior Marketing Officer (Supporter Activation)
Contract: 10 Months Fixed term contract, Maternity Cover, 35 hours per week

Salary: £39,358 - £41,325 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to make a splash in fundraising? To use your skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as a Senior Marketing Officer (Supporter Activation) in the Activation team to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. 

About the Team: 
The Supporter Activation team sits within the Supporter Marketing team and plays a key role in our successful and innovative fundraising programme. The team is vital to the long-term income growth of the organisation; recruiting new individual givers through audience led communications across a range of activation channels.

About the Role:
As our Senior Marketing Officer (Supporter Activation) you will project lead our highly successful water bill insert campaign (managed in close collaboration with the Water Industry Partnership Team). Overseeing the delivery of these campaigns from briefing through to post-campaign analysis, as well as the development of new ideas to maximise the opportunities offered by this relationship.

You’ll support the Marketing Manager and wider team in the day-to-day development, management and delivery of a number of fundraising campaigns. In particular our successful DRTV programme, managing the relationship with our telemarketing agency and support in planning and delivery of new creative.

You’ll also: 

• Managing our response handling agency to ensure effective conversion of response for our DRTV campaigns through regular monitoring and testing; providing training and development and analysing results regularly. 
• Manage agency relationships; overseeing the management and development of any campaigns from briefing through to post-campaign analysis, collaborating with external partners, taking responsibility for resolving queries, trafficking all stages of the project and escalation of potential problems.
• Help develop and manage expenditure and income budgets. Help create the budget, to monitor monthly management accounts and key performance indicators and to undertake reforecasts as required. 
• Regularly monitor, evaluate and analyse campaigns, providing regular results and recommendations for strategy development based on reviews and analysis.
• Liaise with team leaders and project managers in other departments to identify and implement new cross-working opportunities utilising specialist knowledge and experience in direct marketing. 
• Remain up-to-date about developments in the external market-place and assess the suitability of new, innovative approaches for recruiting supporters to remain competitive.
• Take responsibility for ensuring that all supporter communications are consistent with the WaterAid brand, working closely with the International, Policy and Campaigns, and Communications teams.

About You:

• Successful track record of working in a direct marketing role, including proven experience of planning and executing campaigns across different channels, including digital.
• Experience of managing telemarketing, call handling and large-scale print campaigns
• Experience of managing creative development, including writing creative briefs, working with creative agencies, ensuring the correct sign off procedures are followed, and appropriate stakeholders consulted. 
• Project management experience including identifying opportunities and managing through to implementation.
• Ability to work flexibly and independently, to manage varying competing priorities and meet strict deadlines with often changing priorities.
• The ability to work as part of a team and collaboratively with a diverse group to deliver cross-organisational projects or objectives. 
• Excellent numeracy skills with attention to detail and experience in monitoring, evaluating and analysing campaigns. 
• Strong interpersonal skills and demonstrable experience managing external suppliers.

Although not essential, we also prefer you to have:

• Experience of working in the voluntary / fundraising sector.
• Experience of delivering supporter direct mail and communication programmes.
• Experience managing new product development and/or innovation projects.
• Empathy with and understanding of overseas development issues.

Closing date: Applications will close at 23:59 on Sunday 10th November 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date..

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format. 

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Are you a detail-oriented, motivated, and focused professional? As we embark on a new five-year strategy, we are seeking a Network and Learning Coordinator to support the development, implementation and engagement in our Advantaged Thinking Learning Community (ATLC) framework and digital platform across our national network of youth Foyers.

Position: Network and Learning Coordinator

Accountable to: Head of Programmes and Network

Contract: Permanent

Salary: £28,000-32,000 per year, based on experience

Benefits include: Contributory Pension Scheme; Enhanced Maternity/Paternity package; Own Macbook, iPhone and support to work from home; Training and development; travel expenses; Annual leave increases year on year after 3 years service (up to 30 days), Discretionary 3 days leave at Christmas.

Hours: Full time, 35 hours per week

Location: Home-based with some travel to Foyers and team meetings

Holiday: 25 days plus bank holidays (pro rata)

Application deadline: 7th November 2024

First Interviews (Online): 14th and 15th November 2024

Second Interviews (In Person): 21st or 22nd November 2024

How to apply

Please download the job pack below and send a copy of your CV, a completed application form and the equality and diversity form to inbox[at]foyer[dot]net

You would work as part of a national team to manage our application process, ensuring that those applying for our support have a positive experience. Your involvement starts from the very beginning of an application through to the allocation into our wider Recovery Service teams. 

Key responsibilities being:

• To support the client accessing our application process and ensure that the charitable objects of eligibility are met.
• Work within the diversity of multiple or complex support needs of the applicant to help them complete our application forms as part of the initial triage assessment of needs.
• Ensure all applications are completed satisfactorily and to ensure all data fields are accurately recorded, and Case Management records are accurately uploaded to our CRM within expected targets. 
• Provide sign-posting support and advice where necessary. 

• Determine the most appropriate Recovery Service to best support the veteran’s recovery goals. This will include comprehensive knowledge of the Armed Forces and other charity sector organisations and supporters.

Key Skills:

• Significant previous experience within an allied sector. 

• Ability to communicate effectively (empathise) with applicants, external and internal stakeholders.

• Be an effective decision maker employing good reasoning and sound judgement skills; capable of taking independent action when undertaking duties remotely from others and reporting back to line management and others as required. 

• Be confident and competent in front facing direct delivery with a variety of audiences in different and sometimes complex situations. 

• Have initiative and creativity to contribute to the development of a quality, sustainable service offer. 

• Have sector experience – charity/military. 

• Have the ability to work effectively as part of a dispersed team.

The post holder will work cross functionally. 

Please see below a link to the Job Description for more details. 

The client group for this role are veterans and their families, including those who may be elderly, ill, or disabled. Given the potential needs of the client group and those certain requirements of the role fall within regulated activities, such as advising or guiding vulnerable adults, this position is subject to an enhanced DBS check or country equivalent checks.

Anyone connected with Help for Heroes may be at risk and/or vulnerable/temporarily vulnerable, either by statutory definition or through circumstance. Help for Heroes is committed to safeguarding and ensuring the welfare of vulnerable adults, children, and young people and expects all employees and volunteers to share this commitment.

Role: Finance Business Partner
Location: London (Hybrid working)
Salary: Competitive, depending on experience
Department: Finance
Contract: Full time

As a Finance Business Partner, you’ll play a pivotal role in driving the financial success of our social research projects. You’ll be the strategic advisor to our research leaders, ensuring every decision is backed by solid financial analysis and aligned with our commercial objectives. This is not just a finance role—it's a chance to shape the future of social research with your commercial acumen.

Key Responsibilities

• Strategic Financial Leadership: Partner with Research Directors to drive financial performance, ensuring projects are delivered on time, within scope, and on budget.
• Commercial Insight: Provide insightful analysis on profitability, project margins, and return on investment, turning complex data into actionable business strategies.
• Budgeting & Forecasting: Lead the financial planning process, from budgeting to forecasting, ensuring alignment with overall business goals.
• Performance Monitoring: Develop and implement KPIs to track project performance, driving continuous improvement and identifying growth opportunities.
• Stakeholder Engagement: Act as the financial liaison between senior management and project teams, translating financial data into compelling narratives that inform strategic decisions.
• Risk Management: Identify and mitigate financial risks, ensuring the long-term sustainability and profitability of our research projects.
• Bids & Costing: Experience working in bids and costing.

To perform any other reasonable duties that NatCen may require that are consistent with the broad nature of the job. 

Skills, Knowledge and Expertise

• Commercial Savvy: You’re more than a number cruncher—you understand the commercial landscape and can navigate it with ease.
• Analytical Excellence: You have a knack for turning data into insights and insights into action.
• Stakeholder Management: You're a strong communicator, capable of influencing decision-makers at all levels.
• Experience: Proven experience in a finance business partnering role, ideally within research, consulting, or a similar industry.
• Qualification: ACA/ACCA/CIMA qualified, finalist or part qualified, with a strong background in financial analysis, budgeting, and forecasting.
• Follow the requirements of our Operating Standards, and also to meet the requirements of all our ISO standards
• Other duties which may be required from time to time

This job description may be changed from time to time at the discretion of management 

Benefits

As well as a competitive salary, an excellent working environment (including a home/office hybrid working environment), you will be working for the largest independent social research organisation in the UK. We are proud of the benefits we offer our employees which include:

• 25 days holiday (plus 8 bank holidays) and flexible working
• Generous company pension scheme
• Life insurance and health cash plan
• Cycle to Work scheme and season ticket loan
• Career development, professional subscriptions support and mentoring support from industry-leading experts.

About the National Centre for Social Research

At The National Centre for Social Research we believe that social research has the power to make life better. By really understanding the complexity of people’s lives and what they think about the issues that affect them, we give the public a powerful and influential role in shaping services that can make a difference to everyone. And as an independent, not-for-profit organisation we’re able to focus our time and energy on meeting our clients’ needs and delivering social research that works for society.

West Midlands

£56,401 per annum (£41,897.88 pro-rata)

Part time, 26 hours per week

Fixed Term contract, 2 years

Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps) 

In this key role you will be responsible for assisting the Senior Negotiating Officer to manage and support our stewards, safety and equality representative networks across West Midlands and part of Cheshire, advising them in providing individual and collective industrial relations support to members, working both in and outside of the NHS.

You will work in collaboration with other health trade unions across the region.

You will work with the CSP regional team to recruit and organise members, influence on local workforce issues and promote physiotherapy.

You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.

With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.

For an informal discussion about the role, please contact Jim Fahie, Assistant Director of Employment Relations and Union Services, at Head Office.

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please read about the CSP's values for further information on our website.

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

Closing date: 10am, 14 November 2024.

Interview date: 28 November 2024 (in person at our London office).

If you require any adjustments during the application stage, please email the Human Resources team at Head Office.

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. View our equity, diversity and belonging strategy on the website.

NO AGENCIES

Are you passionate about the difference that the right advocacy, at the right time, can make to families? Are you an experienced leader in the voluntary sector? Do you have an excellent understanding of how to innovate and scale digital, telephone and community-based services? If so, then we would love to hear from you.

Applications close at: 9 a.m. Friday 22nd November 2024

Location: Hybrid / London office with regular UK travel

About Contact

At Contact, we provide vital information, advice and support to parent carers with disabled children, across all four nations of the UK. Last year, we reached 413,000 families, helping parents to navigate the health, social care, education and welfare systems.

Parents tell us that our support has increased their confidence, helped them feel less alone, and made a huge difference to the support they receive. Our family finance support alone, on average, increases family incomes by £5,918 per year.

About the role

This is an exciting time for Contact. We are embarking on a new strategy, with an aim to end the battle parent carers face when accessing help and support for their family.

As a critical member of the Executive team, you will play a central part in delivering on that aim, and help Contact to grow our reach, profile and impact for families across the UK.

In this role, you will lead a team of 40 and handle a budget of £2 million, including our core contract with the Department for Education to deliver a national helpline.

Who we are looking for

You will have the vision to bring together our digital-first information and advice services and tailored community support into a joined-up offer for families.

You will bring a track record in delivering change and scale, to help us grow our reach and innovate our delivery, so that our services are sustainable for the long-term.

You will have excellent judgment, equally able to seize opportunities for partnership and funding, and to carefully manage risk.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Friday 22nd November 2024.

The Forces Employment Charity (FEC) is seeking a dedicated and highly motivated Caseworker - Op Nova in Derbyshire & Leicestershire to join our team.

Reporting to Op NOVA Regional Manager. The successful candidate will have experience in managing and supporting a caseload of vulnerable veterans in your allocated region.

A strong customer focus and an ability to work independently to achieve targets and deadlines is an essential requirement along with strong communication and organising skills, knowledge of the local employment market, training, and adult education opportunities.

This is a full-time role working 35 hours per week with a salary of £28,325. The role is peripatetic with frequent local and regional travel.

Principal Responsibilities:

• Contact all clients within 48 hours of allocation.
• Undertake needs assessments and develop support plans within 5 days of allocation.
• Provide peer support and practical experience to colleagues and clients.
• Carry out assessments using the Outcome Star, understand and record employment and housing status, and other assessments as required by the Regional Manager.
• Review assessments at 3-month intervals to understand and demonstrate progress.
• Work with and empower clients to engage with the support plan and goals agreed during their needs assessment.
• Produce written reports when requested, highlighting support given to clients and levels of engagement.
• Work as part of a team, together with Justice staff and partner organisations providing specialist support to your client.
• Support the regional manager and Op Nova national manager to create and maintain strong working relationships with referring organisations in the programme area, including the Police and NHS Liaison and Diversion.
• Identify and engage veterans with the service.
• Deliver emotional and practical support to veterans, working with partner organisations to provide specialist support.
• Work with each client to identify future goals for employment, volunteering, and/or training.
• Ensure that all activity is recorded on Salesforce case management system (CMS).
• Deliver any further activities reasonably required by your Regional Manager and the National Manager.

PERSONAL SPECIFICATION

Essential Competencies:

• Highly motivated and independent, capable of working remotely across a wide geographical area.
• Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the justice system.
• Ability to collaborate effectively with internal and external stakeholders.
• Highly organised with strong IT skills and experience of using Case Management Systems.
• Commitment to working with each client without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
• Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with to change their lives.
• Excellent team player who will contribute to a diverse and dedicated team.
• Empathy with and a good understanding of ex-forces personnel and the challenges they can face.
• Driving licence and use of own car.
• Strong communicator.

Desirable Competencies:

• NVQ Level 4 in Information, Advice, and Guidance.
• Experience of using Outcomes Star.
• Salesforce case management system experience (training will be provided for the successful candidate if not already trained).
• A working knowledge of the justice system and experience of working with offenders or ex-offenders.
• Experience of serving in the Armed Forces.

Security Clearance: Successful candidates will require an Enhanced Disclosure & Barring Service (EDBS) check and Police Vetting (NPPV level 2).

Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.

If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply. The closing date for the position is Midnight, 11 November 2024.

Please note that this job advert may close early if a suitable candidate is found. Interviews will be conducted on a rolling basis as applications are received.

Do you have a passion for digital systems and helping an organisation transform its culture and operations to make the best use of digital technology?

Do you love working with people and supporting them to get the most out of the systems we use?

Church Urban Fund is looking for a dynamic individual to lead our Digital Systems work and set the standards for our use of digital technology, especially in the best use of our CRM, which will help us realise our organisational strategy.

About you: The successful candidate will have excellent skills around digital processes and management of a CRM software.   You will have experience of Salesforce or other CRM software and how to integrate this with other software systems.  You will be a person who seeks to make the best use of the digital tools that we have and strongly support others to improve their knowledge of digital systems.  With strong interpersonal skills you will be able to support and train colleagues for them to get the most out of their use of the CRM.   We are looking for someone who can demonstrate they can set and monitor performance standards and continuously improve processes and systems.

About us: Church Urban Fund is a national charity working with local leaders, churches and other faith groups all over England. Our local partners are committed to serving and strengthening the community where they live.  We are working to build just and flourishing communities so that everyone across England can access support when they need it most.

Why this role matters: This is an important role because you will be supporting our work ending poverty through building relationships and thanking our wonderful churches and supporters.  You will be proactive in looking at ways to improve and deliver better systems.

If you want to use your skills and qualities to make an impact in communities across England, we want to hear from you.

Closing date: 17:00 Monday 11th November 2024, with interviews to be held on 26th November 2024 in London.

Location: Hybrid - linked to one of our offices in London, Birmingham or based in NI, Scotland or Wales

Directorate: Delivery and Investment

Who We Are 

UnLtd is the leading provider of support to social entrepreneurs in the UK and offers the largest such network in the world. Our mission is to find social entrepreneurs with bold solutions to today’s challenges. Through funding and support, we help them to realise their potential and creating lasting change.

UnLtd’s vision is a future where enterprising people are transforming our world for good.  To enable this, we are committed to developing an eco-system of support to make it easier for those who need help to find it. 

UnLtd values diversity and is committed to inclusion and understanding intersectionality. These are more than just buzz words for us. They’re principles guiding how we build our teams, support leaders, empower social entrepreneurs and create an organisation that’s the right fit for every person. 

To support an inclusive environment where employees feel empowered to share their lived experiences and ideas, we have embedded an equity and inclusion group within UnLtd giving us a wide range of different perspectives in our work to help us see what is most needed in society.  We are particularly keen to hear from those who identify as Black, Asian or Minority Ethnic, LGBTQIA, people who are disabled, those with learning differences, those with caring responsibilities, from a less advantaged socioeconomic background as well as any other under-represented group in our workforce.  

About the Role

Over the past 7 years, UnLtd have developed and built an investment offer for social purpose organisations. This has included the development and full deployment of two investment funds - UnLtd Impact Fund, and the Thrive Fund. We launched our third investment fund in partnership with Big Issue Invest in December 2022. The Growth Impact Fund is currently a £10m fund focussed on providing capital for diverse-led social purpose organisations.

Reporting into the Director of Delivery & Investment, this person would be responsible and accountable for our investment work across UnLtd. This includes the management of the previously deployed funds as well as management of UnLtd’s role in the delivery of the Growth Impact Fund, specifically the management of the pre and post investment support and the management of our portfolio of investees.

This is a significant role for UnLtd. It requires experience of working on and in an investment fund, managing a complex and ever-changing investment portfolio, as well as the ability to manage a team, and a high-level strategic partnership with Big Issue Invest.

We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQIA and from different socio-economic and educational backgrounds. 

• Application Closing Date:  4th November 2024
• Interview:
  • 1st round – w/c 11th November
  • 2nd round – w/c 18th November

UnLtd is committed to offering employment opportunities for people with criminal convictions. As a result, we will only ask you about any criminal convictions at initial offer stage. Your information will be treated fairly and confidentially and will not automatically exclude you from the role that you have applied for. 

The process of recruitment at Unltd is the sift recruitment: When we are shortlisting, some parts of your information shall be restricted from the hiring managers as we only intend to focus on your skills and abilities for the role.

Location: Weymouth National Boat Centre, Barrack Road, Weymouth, Dorset. DT4 8TZ

Contract: Full time, Permanent

Salary: £35,600 gross per annum

Closing Date: 6/12/2024 (may close early if right candidate is found)

Are you a watersports professional looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for an Assistant Head of Inshore Boating to join our team.

About the role

Sea Cadets deliver life changing opportunities to young people through the challenge and adventure of getting out on the water. The Assistant Head of Inshore Boating is instrumental in facilitating these experiences as part of a team working to support volunteers and colleagues across the UK, with a focus on our five activities of dinghy sailing, paddlesport, powerboating, rowing and windsurfing. The post will require experience of dealing with people of all ages/backgrounds, in the management of delivering activities, equipment/facilities and supporting the development of instructors.

We are looking for a passionate practitioner, with a background in delivering both on and off the water, and in-depth experience of operating procedures and governing documentation. Experience of working with young people is essential.

Responsibilities

· Lead on developing our boating/watersports framework

· Support volunteer led activity across the UK in delivering life affirming on the water experiences to young people.

· Support the Head of Inshore in the development and delivery of assurance and safety of Boating.

· Day to day Line management of the office team

· Collaborate with the wider Inshore team to support central training, particularly Instructor Training.

Requirements

· A qualified watersports practitioner at or approaching Trainer/Tutor level

· An in depth understanding of operating procedures and documentation

· Experience of watersports at a strategic level

Desirable

· Experience or knowledge of youth and/or uniformed organisations

· Experience or knowledge of the charity sector

For further information, please download the Recruitment Pack.

Benefits

• 51 days annual leave per annum
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
• National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.

If you are interested in this vacancy, please apply now!

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo a criminal record check.

We have the exciting opportunity for a full time Caseworker (known internally as an Independent Victim Advisor- IVA) to join the team in North Yorkshire.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Harrogate, supporting victims living in the North Yorkshire area

As an IVA you will:

• Work directly with adults and children who have been impacted by crime, assessing support needs and completing risk assessments, providing immediate and ongoing support and advocacy including home visits
• Provide information to the victim about their rights as outlined in the Victim's Code of Practice
• Explain processes and act as single point of contact throughout the victims journey in the criminal justice system
• Develop relationships with other organisations who support victims of crime

You will be:

• a self-starter with good organisational & time management skills
• an excellent communicator
• able to work across teams & with external agencies to achieve goals
• comfortable working in a digital environment & be able to use a range of IT equipment & programs.
• have an understanding of crime & the impact it has on individuals & communities

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.