National Support Manager Jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job Title: Bank Retail Assistant
Team: Retail
Salary range/pay band: £14.74 per hour
Reports to: Head of Volunteer Development and Retail
Direct reports: n/a
Hours: Ad hoc as required
Location: Allocated shop
Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care. We have a CQC rating of ‘Outstanding’
Introduction
Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.
Part 1: Job Profile
a) Main purpose of job
In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Decision Making Authority
The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)
The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.
The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.
Essential and desirable skills and experience
Essential
• Experience in either retail or charity retail.
• Administrative/cash handling experience
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
Desirable
• Experience of managing a team of volunteers or staff.
b)Scope of job
The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.
1. Customer service
2. Processing and pricing of donations
3. Merchandising, display and promotion of stock and housekeeping
4. Sales and financial reporting
5. Coordination of volunteer team
Part 2: Main duties and key responsibilities
a) Customer Service – 25%
• Dealing with customer queries and complaints courteously and effectively
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints
• Ensure that any refunds are processed in line with SSCH refunds policy
• Ensure that the advertised trading hours of the shop are adhered to
• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly
b) Processing donations – 25%
• Process all donations as soon as possible, prioritising Gift Aid and high value items
• Prepare and clean items appropriately for display
• Oversee the recycling and arranging of collections
• Promote Gift Aid is at all available opportunities
• Ensure that the ongoing need for donations is publicised
• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation
• Ensure that stock is properly managed and rotated in accordance with latest guidance
• Identify high value or specialist items that may need to be sold in another capacity
c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%
• Ensure that all merchandise is displayed attractively and that the window display is eye-catching
• Ensure that there are high standards of cleanliness and tidiness in all areas of the shop
• Publicise promotions and special events
• Support and promote Corporate events as required
• Purchase consumables and stock items in a timely manner
d) Sales and financial reporting – 10%
• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this
• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance
• Ensure that the till procedures are always followed by volunteers
• Ensure that issues affecting trade are monitored and communicated
• Ensure trading standards regulations are complied with
• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues
• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept
• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide
e) Coordination of volunteer team – 20%
• Ensure that volunteers are fully briefed on shop priorities and performance
• When required roster the volunteer team to ensure maximum productivity
• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best
• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate
f) Other duties
• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.
• The post holder will be required to apply for a Disclosure and Barring Service check
• The post holder must live within the area of work
g) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
Essential
• 5 GSCE’s A-C or equivalent including Maths and English
• Car driver/owner with full clean license
Desirable
• Retail or customer service qualification
b) Experience
Essential
• Experience in retail or charity retail either as a volunteer or employee.
• Administrative/cash handling experience
Desirable
• Experience of managing a team of volunteers or staff.
c) Knowledge and Skills
Essential
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
d) General attributes
Essential
• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team
• Is organised and methodical and able to multi-task
• Works well in a team and on own initiative
• Is able to build good relationships with others
• Is flexible and willing to undertake varied responsibilities as part of a team
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Thank you!
Department: Finance and Corporate Services directorate
Location: hybrid working – currently a minimum of two days per week in our Aldgate, London office
Hours of Work: 37.5 hours
Contract: Full time, permanent
Salary: £78,000 – £86,000 per annum
Closing date: Tuesday 12th November at 11.59pm
Annual Leave: 33 days (plus eight bank holidays pro rata)
Benefits:
- enhanced maternity, paternity, adoption, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to wellbeing app (healthy living tips and Bright TV )
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development committed (bespoke training, LinkedIn Learning etc)
- employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)
Background:
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/About the role
Following a period of successful growth, we are investing in our people, technology, and infrastructure to better meet the changing needs of those we serve. To support this transformation, we are seeking a Deputy Director of IT who will lead in delivering a reliable, secure, and innovative IT environment that enhances the charity’s operations.
In this role, you will lead technical teams, manage projects, oversee IT infrastructure, and ensure that technology aligns with the charity’s strategic goals. You will play a vital role in advancing our digital capabilities, enabling efficient operations and supporting the expansion of our mission-driven activities.
As a strategic leader, you will contribute to the overall strategy for Finance and Corporate Services, offering insights and guidance. You will oversee the development and implementation of the overarching IT strategy, working closely with the Director to ensure alignment with the Directorate Strategy. In addition, you will lead in the creation and execution of the charity’s Data Strategy, empowering Dementia UK to effectively harness data into actionable goals with clear performance metrics.
You will collaborate with internal stakeholders such as fundraising, clinical, finance and people teams to understand their IT needs and explore opportunities to enhance service delivery, fundraising, and donor engagement through technology. Your oversight of IT infrastructure will span servers, networks, cloud environments and data centers, ensuring reliable and secure operations while implementing best practices in security and data protection. You will also ensure that IT policies and procedures comply with industry standards, including GDPR, Charity Commission requirements, and data security guidelines.
To succeed in this role, you will have a degree in Information Technology, Computer Science, or a related field, along with extensive experience in senior IT management, with a focus on infrastructure, security, and project management. You will possess sound knowledge of IT governance, security, and compliance requirements (e.g., GDPR) and have experience with cloud platforms, network infrastructure, and database management. Exceptional communication skills will be essential, enabling you to convey complex technical concepts clearly to non-technical stakeholders.
Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
Thank you!
Aspire is seeking an experienced Event Manager for its flagship Aspire Channel Swim event during a maternity cover period. The Aspire Channel Swim was launched in 1999 and was one of the first mass participation swim events in the UK. The role represents a fantastic opportunity for a marketing and events professional who is passionate about making a difference while showcasing their skills in managing large-scale fundraising events.
We are looking for someone to oversee the planning, execution, and marketing of the event, ensuring smooth delivery and participant engagement. You will have the right skills to create and implement an engaging marketing strategy to drive awareness and participation across the UK, with a focus on digital and social platforms. The successful candidate will be expected to build and manage relationships with key stakeholders, including leisure service providers, JustGiving, and external agencies to enhance event success. Most importantly, they need to motivate participants to engage with the event and become active and enthusiastic fundraisers.
This is a hybrid role, and the frequency of visits to Aspire's offices is negotiable. This as a 21 hour a week role, hours can be split over the week or 3 full days.
Aspire is seeking an experienced Event Manager for its flagship Aspire Channel Swim event during a maternity cover period.
REF-217 266
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Location: Hybrid – the role is based in High Holborn, London with some homeworking
Salary: £54,369 - £61,339 dependent on experience
Type of contract: Permanent
Hours: Full-time or part time (minimum 0.6 FTE) will be considered for this role, please outline your preference in your covering letter
Contract start: As soon as possible
The Intensive Care National Audit & Research Centre (ICNARC) is a small, independent, nationally and internationally respected, scientific, not-for-profit organisation (c60 staff), that uses accurate data to help improve the quality of critical care through audit, research and education, conducted with and in the interests of patients and those who care for them.
About the role
This is an exciting opportunity for a Quality Assurance Manager to join an innovative and independent Clinical Trials Unit (UKCRC fully registered) and help to deliver high-quality research in a unique and challenging setting. You will be key to helping us to successfully set-up and deliver an exciting new adaptive platform trial in paediatric intensive care as well as and helping our unit adapt ahead of conducting a phase II drug trial in critically-ill adults. You will ensure best practice, identify risks and mitigation strategies enhance local Standard Operating Procedures, interpret regulatory and audit requirements and provide guidance, training and support for clinical researchers and trial teams. The post will also involve leading in audits along with preparation for MHRA inspections.
What you will need to succeed
The Applicant must have clinical research experience and experience of conducting managing, auditing or monitoring according to the principles of Good Clinical Practice. A sound knowledge of Good Clinical Practice guidelines, the UK Policy Framework for Health and Social Care Research, the Data Protection Act and the Medicines for Human Use (Clinical Trials) Regulations 2004 and its amendments is essential.
The successful candidate will have excellent interpersonal, team working and organisational skills together with a high level of attention to detail. They must be able to work independently with a strong problem-solving ability. The ability to relate to and communicate clearly, sensitively and effectively with people from a variety of professional and personal backgrounds are also essential.
What you’ll get in return
In return, you will receive salary of between £54k and £61k working for a well-established scientific organisation in the centre of London and a benefits package including:
- 25 days holiday per year, increasing with length of service;
- flexible working;
- interest-free season ticket loan;
- life assurance and wellbeing support;
- enhanced pension scheme;
- enhanced sick pay;
- enhanced maternity/adoption pay;
- employee assistance programme;
- support with further academic/professional development.
How to apply
Please read the job description for the role. The person specification sets out the skills and experience we are looking for. Apply with a cover letter (no longer than 2 sides of A4) setting out your suitability for the role and a current CV.
No agencies.
Interviews will be held on a rolling basis, and the advert will be closed early if an appointment is made prior closing date.
“We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships."
REF-217 669
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Strategic Reputation Manager
Full Time/Fixed term contract for up to 6 months
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,500 employees and over 33,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
This is an exciting time of transformation with an opportunity to lead and mature the charity’s data maturity by leading a new data strategy.
Job Summary
St John Ambulance is recruiting an experienced communications professional who has a specialism in reputation management, for a six-month, full-time contract.
As Senior Reputation Manager you will play a key role in protecting and enhancing St John’s reputation, proactively identifying, managing and mitigating organisational reputational risk. Being a top-class stakeholder manager and a highly effective influencer, you'll be able to quickly build relationships across a large, complex organisation. You will manage and participate in on-call communications rota, write reactive statements and brief senior leaders on an appropriate course of action.
About You
You will be a senior PR specialist, with demonstrable experience of reputation management in a complex organisation or business. You’ll be happy to hit the ground running and confident working closely with senior internal stakeholders including the CEO.
About the Role
- Responsible for enhancing and protecting the charity’s reputation, advising on the best course of action, assessing risks and briefing senior leaders as appropriate.
- Manage and be part of the out of ours on-call rota, which manages any potential negative media coverage
- Creating proactive statements for any incidents that are arising.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
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We are seeking to recruit to the post of Business and Estates manager at Lindsey Lodge Hospice and Healthcare. The role is pivotal in ensuring the smooth operation of our hospice facilities as well as developing our management information systems. The postholder will join the executive team and undertake a high degree of variety and multiple responsibilities including but not limited to the development of a business and analytics functions, oversight of the Hospice's environment as well as lead responsibility for both capital and non-capital projects.
The client requests no contact from agencies or media sales.
Thank you!
Our client’s corporate membership consists of around 500 companies ranging from multinational energy utilities and renewable energy developers working across multiple technologies and solutions through to innovative niche companies and consultants, as well as sole traders, farmers, installers. Our client's finance forum and other platforms support member organisations from the investment, insurance and legal sectors that enable this growing economy. Our client is the only UK trade body representing the full range of renewable technologies across all applications covering power and flexibility, heat and cooling, transport, the bioeconomy and green finance.
Primary job functions and key accountabilities
- Representing the sector and wider Association at meetings, conferences, exhibitions etc. and making presentations on the work of the Association and the interests of members.
- Ensuring the effective working of the sector forum, including organising and taking minutes of the Biogas forum meetings (held at least quarterly) and Steering Groups for Biogas and separately Hydrogen and landfill gas.
- Working collaboratively with colleagues, other forums and, where appropriate, other stakeholders to strengthen the sector’s influence. This includes working on industry-wide campaigns.
- Line management of team member working within the Heat & Cooling pillar of the policy team.
- Driving member retention and recruitment. Developing and implementing strategies to attract new members and retain existing ones as well as other revenue-generating activities.
- Drafting policy statements and consultation responses relevant to the sector.
- Either from the start or as part of a later career progression, there may be the opportunity to also work on other heat technologies.
- Responding to members’ requests for information and support.
- Contributing to building and maintaining the Association’s information resources.
- Working with the events team in the organisation and planning of high-profile sector events (eg UK Green Gas Day, and their Hydrogen Conference).
Personal Characteristics
- Enthusiastic with a good eye for detail and organisational skills, determination and stamina; a flexible, team player with personal integrity and confidence, and the ability to build relationships with civil servants, regulators and wider stakeholders in order to become the go-to person in this sector on policy and the market.
- Ability to think strategically and implement long-term strategies that drive the our client’s policy outcomes and financial revenues.
- Confident and resilient decision-maker that exhibits the ability to make informed, decisive choices under pressure. Will have the ability to lead negotiations to effectively defend the biogas sector’s position, and the trade association’s commercial interests, within the evolving landscape of the green gas transition.
- Results oriented able to focus on achieving measurable outcomes and driving the financial success of the trade association and it’s members.
- A self-starter will especially do well in this role, working to multiple deadlines and as part of an exciting, fast-growing sector.
- Our client will help you develop your knowledge and skills and aims to help you foster career growth.
Line Manager
- Director of Policy
Equal opportunities commitments
Our client seeks to employ a workforce that reflects the diverse community at large because they value the individual contribution of people irrespective of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
Our client is committed to:
- Promoting equality of opportunity and fair participation in employment for all persons
- Eliminating occurrences of unlawful direct discrimination, indirect discrimination, disability discrimination, victimisation and harassment
- Promoting a good and harmonious working environment in which all persons are treated with dignity and respect
- Taking lawful affirmative or positive action, where appropriate
- Fulfilling all its legal obligations under the anti-discrimination legislation and the associated codes of practice
- Complying with this equal opportunities policy and associated policies, and
- Regarding all breaches of this equal opportunities policy as misconduct, which could lead to disciplinary proceedings.
- *They encourage early application as they review applications regularly, and may close the role before the deadline if sufficient applications have been received.
REF-217 264
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Casual Recovery Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Repton House as a Casual Recovery Worker.
Repton House is a mental health, supported housing service, working to a recovery model. We work with individuals over the age of 18, who have long and enduring mental health needs and/ or autism. This role would suit someone from a support, care, nursing or complex needs background. Our residents are at the centre of what we do, providing person-centred services, making no two days the same.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
We are looking for casual workers that would be interested in sleep-ins specifically. They will be required to work at least one shift per month.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. Please note we do not offer sponsorships.
To apply, please send a CV and covering letter explaining why you feel you are right for the role. Applications without covering letter will not be considered.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Registered Charity
More than 1000
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Thank you!
Harris Hill are thrilled to be partnering up with a national children’s charity in search for a Senior Partnerships Manager for a 12 month fixed term contract (Maternity Cover). It is a great opportunity for a step up candidate to take the lead on managing some exciting accounts and working with some senior stakeholders.
Title: Senior Partnerships Manager
Hours: Full time, 12 month fixed term contract. Flexible working hours available
Salary: £41,503 - £46,114 plus £3,366 Inner London weighting (conditions apply)
Location: London
Closing date: Friday 15th November at 9am
What this role entails?
This varied role sits within the Volunteer Partnerships team, a unique team which consists of four volunteer fundraising boards, made up of influential, high-profile individuals who feel passionately about the charity and volunteer their time and expertise. The boards employ a range of fundraising techniques to reach their goals, but their main focus is on using their networks and influence to secure income generating opportunities via corporate partnerships, major gifts from individuals, collaboration with brands and fundraising events, all of which generate significant funds.
An opportunity has arisen for a Senior Partnerships Manager to join this successful team on a maternity cover, working with their most recently launched Property Board, to secure high value partnerships and deliver a wide range of projects. Across the boards they have had support from the likes of Chanel, World Gold Council, Sky, Channel 4, WeWork, Hines, CBRE, Rios, Country and Townhouse and many more.
To be successful in this role:
- Experience of building strong relationships with senior stakeholders
- Exceptional business development skills
- An ability to identify, pitch, and secure new partnerships whilst seeking internal buy-in
- Experience of successfully generating new partnerships and income via a high value audience
- Project management experience and an ability to juggle competing demands
To apply for this role and for further details, including a job description and person specification, please email Hannah at Harris Hill on or call her on 02078207331.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a highly motivated and self-driven individual to join our Fundraising Team as the Community and Events Fundraiser. You will lead, plan, cost and deliver an exciting and varied community fundraising programme to grow income and a strong return on investment. You will need to work closely with the Director of Fundraising to shape the plans and resources required for the future.
The post holder will require a good knowledge of fundraising and considerable energy and enthusiasm that will inspire patients, visitors, hospital staff and the local community to choose Southampton Hospitals Charity as their preferred charity.
Main Responsibilities
Hospital engagement and Community Relationships
- To create and increase awareness of fundraising for Southampton Hospitals Charity across all University Hospital Southampton sites working closely with the Marketing and Communications team
- To foster effective and productive relationships with key stakeholders including consultants, doctors, nurses, care group managers etc
- To ensure visibility of fundraising materials including poster sites and leaflet holders in the hospitals, community etc and ensure they are kept up to date and relevant
- To create a Fundraising Hub out of Unit 2 by driving supporters and stakeholders to the office to build a real sense of community spirit and a hive of fundraising activity
- To be proactive in seeking out new fundraising opportunities, relationships, and networks.
- To develop, support the delivery of and evaluate a strategic supporter journey and stewardship journey across the community fundraising programme focused on generating net return and supporter retention.
- To lead on researching and developing trust and charity networks to acquire new supporters in the communities served by the Trust based on audience insight and analysis
- To build and maintain relationships with supporters through face to face, telephone, email, and written correspondence with the aim of securing financial and “in kind” support.
- To have an insight led approach to our activities, regularly analysing data and gathering supporter feedback.
- To Develop a comprehensive pipeline of fundraising opportunities such as adopted charity of the year for regional shows and events, mayors and golf captains.
- To be the first point of contact for groups and individuals organising community activities to raise money for SHC, motivating and encouraging them to raise as much money as possible
- To proactively research and identify influential individuals in schools and community groups to build and develop relationships and gather support for key campaigns
- To appropriately support all community fundraising activities- Thank and report on how money is spent and provide high levels of supporter relationship management which will result in long term support.
- To liaise and manage relationships with external suppliers such as 3rd party event organisers, event companies and venues.
Other
- To be responsible for the input and maintenance of the fundraising database and ensure records are kept up to date in a timely, accurate and consistent manner
- Be aware of income and expenditure budgets working to ensure all activity achieves a return on investment of 3:1
- To be aware of the changing external environment to pick up on opportunities and keep abreast of current trends, circumstances or topical issues that will enhance the event or the charity.
- To keep up to date with guidance and best practice from the Fundraising Regulator and Chartered Institute of Fundraising
Person Specification:
Knowledge and experience
- Experience of increasing income through successful community, events, corporate or volunteer fundraising programmes or equivalent transferable experience from another sector
- Experience of successful project management including planning and delivering projects within budgets and on time to meet departmental, team and personal objectives and KPIs
- A proven track record of delivering an excellent customer/supporter stewardship experience
- Experience of managing multiple projects and budgets
- Demonstrable experience in using data insight and analysis to inform decision making
- Excellent IT skills including using Excel, Word, Outlook and Power Point as well as experience of administering and maintaining dedicated supporter CMS databases
- Knowledge of a Fundraising Database and knowledge of fundraising regulations e.g. GDPR
Skills, abilities, and behaviours
- Excellent interpersonal and negotiation skills with the ability to motivate and influence people
- Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors
- Ability to adapt quickly and be solutions focussed
- Ability to prioritise and manage a demanding workload and work on several priorities at once: ability and willingness to adapt to changing workloads and priorities
- Ability to work as part of team and to use own initiative
- Knowledge and experience of using a CRM database (We use Beacon)
- Excellent communication skills with an ability to prepare and deliver compelling presentations and engage with a wide range of audiences
- Good written skills with the ability to communicate with different stakeholders
- Self-driven and results orientated with a positive outlook and clear focus on supporters.
- Willingness to work hard and attend, where necessary commitments outside normal office hours.
- A Full UK driving license and access to a car.
Registered Charity
11 - 20
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Thank you!
The National Trust look after nature, beauty and history for everyone to enjoy. They are Europe’s biggest conservation charity and work to tackle climate change, protect historic sites and help people and nature thrive. To support the new 10 year strategy, they now seek a Proposition Development Manager – Climate & Nature and Prospectus is leading the search.
The Proposition Development Manager – Climate & Nature, will bring subject matter expertise in Nature & Climate and will use donor insight at every stage of the process, to unlock the fundraising potential of high-value donors. Crucially, the role will work with the audience insight team to analyse audiences and identify learnings from previous propositions, to understand opportunities for future compelling propositions and inform Climate & Nature proposition development.
The selected candidate will have experience of building relationships across organisational boundaries and will be a sector-leading creative writer and storyteller. You will have successful experience working in the UK charity sector with an in-depth knowledge and experience of fundraising, particularly within the Climate & Nature space, with an understanding of high-value donor motivations. Reporting to the newly appointed Head of Proposition Development and joining a new team, this role is offered on an initial 24 month contract.
If you have any disability and would like assistance with completing an application then please contact Ryan Burdock and Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to speaking with you soon.
Closing Date: 28 Oct 2024 23:59:59
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The National Trust look after nature, beauty and history for everyone to enjoy. They are Europe’s biggest conservation charity and work to tackle climate change, protect historic sites and help people and nature thrive. To support the new 10 year strategy, they now seek a Proposition Development Manager – Curation & Experiences and Prospectus is leading the search.
The Proposition Development Manager – Curation & Experiences, will bring subject matter expertise in Curation & Experiences and will use donor insight at every stage of the process, to unlock the fundraising potential of high-value donors. Crucially, the role will work with the audience insight team to analyse audiences and identify learnings from previous propositions, to understand opportunities for future compelling propositions and inform Curation & Experiences proposition development.
The selected candidate will have experience of building relationships across organisational boundaries and will be a sector-leading creative writer and storyteller. You will have successful experience working in the UK charity sector with an in-depth knowledge and experience of fundraising, particularly within the Curation & Experiences space, with an understanding of high-value donor motivations. Reporting to the newly appointed Head of Proposition Development and joining a new team, this role is offered on an initial 24 month contract.
If you have any disability and would like assistance with completing an application then please contact Ryan Burdock and Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to speaking with you soon.
Closing Date: 28 Oct 2024 23:59:59
Thank you!
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
The Data, Digital and Technology Team sets the heartbeat for Crisis’ core systems., equipping Crisis staff, members and volunteers with the modern technology toolkits that will help us end homelessness
About the role
As our IT Infrastructure Engineer, your technical expertise and problem-solving skills will ensure our systems operate smoothly. In recent years, we have made significant strides to advance our technology environment, with wide-scale cloud migration enabling a hybrid workforce. You will not only maintain our IT infrastructure but also proactively identify and deliver improvements across our networks, servers, hardware, and telephony. You will ensure industrial-strength identity, account, and endpoint management. Additionally, you will collaborate closely with the Service Delivery Team to achieve successful incident management and excellent service request outcomes.
You will see the impact of your work through site visits and engagement with staff and volunteers. This is an opportunity for you to use your skills to help us end homelessness while working in a flexible and supportive environment.
About you
If you love putting your brain to work on how to tackle systemic IT challenges, this is the role for you. We are looking for a highly organized engineer with experience in prioritization and working with a team to efficiently execute tasks. You will be an excellent communicator and work collaboratively with customers to design the best solutions together.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 10 November 2024 at 23:55
Interviews will take place on the 18-20 November 2024
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team.
The client requests no contact from agencies or media sales.
Thank you!
Support Worker
Working Hours: 37.5 hours a week (5 days), Full-time
Salary: £26,071
Contract: Permanent
Looking for an opportunity to make a real difference at one of London’s leading mental health charities?
We know that housing and mental health are often linked. Poor mental health makes it hard to cope with housing problems, and housing problems can make mental health worse. With this in mind, we are proud to present this exciting role in our Floating Support Service. This service support people to live independently, and continues to be the only floating support service in the London Borough of Wandsworth. We’re looking for a mental health professional to join our passionate and dynamic team. You will be responsible for a caseload of vulnerable service users who you will deliver high quality effective support services to. We’re a motivated, engaged, and efficient team, all working towards the same ambition. We’re committed to hiring diversely and inclusively, and to supporting those that join us to develop skills and reach their potential. We’re especially keen to hear from those who are innovative, adaptable, and highly creative. If you think you embody our vision, culture, and principles, please get in touch!
You will:
- Provide a high quality and flexible tenancy sustainment service to people with mental health needs.
- Conduct regular keywork sessions that are innovative and engaging in order to achieve service user`s personal support plan goals to enable independence and mental health recovery.
- Support and challenge tenants to improve their quality of life and independent living skills.
- Promote independence, wellbeing, inclusion, and resilience.
- Provide support to tenants/ service users to move on by resettlement support planning and exploring move-on opportunities including the private rented sector.
You are:
- Someone with previous experience of working or volunteering with people who have mental health support needs.
- A mental health professional with good knowledge of working with people with dual diagnosis and ex-offenders.
- Able to support planning and mental health recovery approaches with a compassionate and empathetic approach.
- Knowledgeable about ways of working with people with dual diagnosis and ex-offenders.
- Positive, resourceful, and resilient when working in challenging environment.
- Able to work jointly as part of a team and in partnership with external statutory and voluntary agencies.
- Competent in using computer programmes and databases.
About us
We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced
clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local
community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with
fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with
moderate to severe mental health needs across our communities.
Benefits:
- Hybrid-working if nature of role permits
- Learning and development opportunities
- Cycle to work scheme (interest free lone paid back 12 months period)
- Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
- Free eye test
- Flexible working
- Interest free loan, those in financial hardship
REF-217554
Thank you!
Key Responsibilities
To work closely with the Evidence & Advocacy Manager (EAM) to develop and implement a series of impactful evidence and research projects that support our advocacy messaging, as well as internal and external learning for inclusive programmes and advisory work. These projects will build on established workstreams alongside developing new ones to maintain and extend CBM UK’s evidence base.
Disability Evidence, Policy Research and Learning
With EAM support the ongoing CBM UK Research and Evidence workstream, through:
1. Translating evidence from our programming countries and projects to produce and contribute to a range of resources to influence FCDO and other stakeholders. Tasks to include managing and maintaining established outputs, such as the CBM UK Project Evidence Briefs and Disability Voices paper series, generating new thematic papers, as well as policy and position papers to enhance effective advocacy submissions, briefing notes, blogs and other messaging on key disability rights issues.
2. Working collaboratively within CBM UK and across CBM Global to help develop and to deliver new policy research, drawing on mixed methods and data sources including national and international databases, using qualitative approaches including participatory or citizen generated data, and new empirical work.
3. Supporting Programme staff to improve impact and learning practice in CBM UK funded projects, provide technical support for the implementation of programme related research and data collection, including MEAL.
4. Providing technical research support into the development of proposals for new grant funded projects, and, where successful, support the management of subsequent research projects.
5. Keeping abreast of new research and publications on key themes and priority concerns within the CBM UK Advocacy and Influencing Strategy, taking into consideration sector trends and developments, and ensure this is disseminated to relevant staff within the CBM UK Team.
6. Keeping watch on UK policy environment and conducting research and analysis to support CBM UK advocacy messaging on disability and human rights.
Dissemination and Communications
1. Maintaining and developing internal knowledge management systems for research and information on disability inclusion and rights, and related areas, to be used by Advocacy, Programmes and Fundraising & Communications teams.
2. Ensuring communication plans are developed with CBM UK and Global Federation colleagues for CBM UK evidence outputs.
3. Maintaining the Advocacy and Influencing pages of the CBM UK website ensuring rights-based communication and focus to support CBM UK and Global campaigns.
4. Liaison with Fundraising & Communications colleagues to amplify media stories, case studies and compelling evidence from country programming for advocacy purposes.
5. Participation in and building good relationships with UK-based disability and development networks, including relevant research networks and membership of the BOND Disability and Development Group.
6. Supporting the professional publication and printing of CBM UK outputs, for dissemination at advocacy engagements and public events.
Other
1. Work with other CBM UK teams to maximise cross fertilisation opportunities and integrated working.
2. Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM. Play an active role across CBM, promoting positive working and innovation. Ensure that the values of CBM UK are understood by external partners and always reflected in communications.
3. Identify opportunities to initiate and contribute to new initiatives and events, both within CBM UK and externally.
4. Provide briefings and analysis for the CEO and other Leadership Team members where appropriate.
5. Carry out any other duties as required by the Evidence & Advocacy Manager, Director of Advocacy, and CEO.
Please download the recruitment pack for full details.
The client requests no contact from agencies or media sales.