National Manager Contact Centre Jobs

We’re looking for someone with a track record of engaging families and a passion for supporting people to make informed health decisions. You’ll be a clear communicator and a good listener. You’ll work across our team, alongside our Information and Advice Worker, and potentially engage some of our volunteers. You’ll also bring in Parent Champions and lead sub-contracted work with a local community partner to help us reach residents in community languages. You’ll help us hear and collect resident stories. The information you collect will be reported to decision-makers responsible for health and care services. 

You’ll enjoy working as part of a team committed to improving health and care services and access for Islington residents. You may have lived experience as a parent/guardian/carer of a child and/or be from a minoritised community.

Internally your job title will be Recovery Worker.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough (formally Richmond Fellowship’s) Abbots Bank as a Mental Health Recovery Worker.

Abbots Bank is a mental health, supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for weekends.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

Due to the nature of the role, a driver and access to a car are essential.

We have one permanent role available, full-time 37.5 hours per week on a rota including weekends and evenings.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

Senior Policy Advisor - Early Help

Salary: £38,000 to £42,000 per annum pro rata plus Inner London allowance pro rata.

Location:  London or Homebased (with frequent travel to our London Office)

Contract: Permanent, Full-time - 35 hours per week.

Benefits:

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
• Gain professional qualifications and excellent training/development opportunities
• Flexible maternity, adoption, and paternity packages
• Pension with up to 7% employer contribution with included life assurance cover
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.

Why Action for Children? 

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

Reporting to the Head of Policy and Research, you will ensure Action for Children continues to influence and change UK Government policy through effective policy and research work that leads to lasting change in children's lives.

You'll focus on our universal services such as family support and children in need, to shape and advocate for policies that provide comprehensive support systems for children and their families.

Collaborating with stakeholders, you'll help develop and implement policies that ensure access to necessary services, conduct relevant research to inform policy decisions and provide guidance.

You'll develop and apply influencing strategies that incorporate the views of children, parents and staff and deliver integrated projects with public affairs and campaigns to secure maximum impact with political stakeholders.

How you'll help to create brighter futures

• Function as Action for Children's expert in key policy priority areas leading on the development of strategic influencing priorities.
• Establish collaborative working with colleagues to develop effective campaign design and activity.
• Ensure all Action for Children's evidence gathering, research and policy work across the UK has the child at the centre.
• Provide expert advice on key policy priorities across Action for Children, ensuring that the Chief Executive and senior colleagues are informed and resourced with the relevant information.
• Manage a diverse and challenging workload progressing policy and research projects from design to delivery, including commissioned work through external researchers, networks and academic institutions. Undertake research activities using a range of approaches, including qualitative and quantitative methodologies.
• Cultivate and manage relationships with senior civil servants, politicians, academics and opinion formers, working proactively.
• Work proactively with colleagues in Scotland, Wales and Northern Ireland to share policy and research expertise.

Let's talk about you 

• Excellent analytical skills to interpret complex information and develop policy solutions and recommendations.
• Excellent written and verbal communication skills.
• Strong interpersonal skills to work collaboratively within a team, across departments and with other organisations, and the ability to work with all kinds of people, including people affected by the issues we influence to change.
• Good organisation skills to respond quickly to the demands of the fast moving and complex policy and media agendas.
• Good influencing skills.
• Excellent research and intelligence gathering skills and ability to understand and apply information to specific audiences.

Good to know 

Application Process

Please note we are unable to offer visa sponsorship for this role.

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

Talent Pool

We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.

Contact: Scott Jones via email at quoting reference 10321

 Diversity, equality and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.

We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Don't meet every single requirement?

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.

Senior Independent Sexual Violence Advocate

Location Galop Offices, London 
Contract:  Fixed Term Contract, Full time - Contract  Until 31 March 2025 (extension subject to funding)
Salary:  Grade E £37,014.59 - £38,981.45 (including inner London weighting of £4129.42) 

Do you want to make life better for LGBT+ victims and survivors of abuse?

Galop, the UK’s LGBT+ anti-abuse charity, is seeking a Senior Independent Sexual Violence Advocate to provide an effective and professional service to LGBT+ people facing violence and abuse.

Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.

We run a national support helpline for LGBT+ victims and survivors of: domestic abuse; hate crime; rape and sexual abuse; and so-called “conversion therapy”. We provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.

We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research, like our upcoming report into LGBT+ experiences of sexual violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT+ people around the country. 

Galop is looking for an experienced practitioner to provide effective support to LGBT+ victims and survivors of sexual abuse and violence in the UK. You will work within the advocacy team to deliver advice, support, and advocacy to LGBT+ victims and survivors of sexual violence.  You will act as a specialist lead within the advocacy team on sexual violence, including providing support, advice and expertise to your colleagues and externally. 

You will have an in depth understanding of the spectrum of violence and abuse that LGBT+ people are subjected to, including the causes, impact and barriers to accessing services. You will use your expertise to represent Galop with key stakeholders, advocating for the needs of the community. 

You will have expertise in delivering needs-led specialist support services. You will need to be solutions-focussed and enjoy working collaboratively across a diverse and committed team. You’ll need to have good resilience and self-care and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our team.

Closing Date

Applications should be submitted by 10am on Wednesday 6th November 2024
Interviews will be held on Thursday 14th November and Friday 15th November 2024

Questions? 

If you have any questions or would like to discuss the role further prior to application, please contact our Advocacy and Support Manager.

REF-217 381

KCLSU is looking for a Student Voice Coordinator work within the Student Voice team to coordinate the development and delivery of representation practices, and embed these processes across KCLSU’s Community Engagement Department and our student voice partnership work with King’s College London. This will be focused on Student Futures, a large-scale transformation portfolio King’s College London is undertaking.

Student Futures aims to improve student experiences in key areas across the next three years. These areas include improving core processes and systems for education delivery; ensuring the university is able to provide proactive and personalised support for student wellbeing; and delivering a distinct, valuable extra and co-curricular student experience.
At times, the post-holder will also be required to support other King’s Transformation Office programmes, such as Campus Futures, which is overseeing the development of King’s campus spaces and facilities in the next few years.

This role is funded for the next three years, the planned timeline of the Student Futures portfolio, and is offered as a 3-year fixed-term contract.

Job Specification
ENHANCING REPRESENTATIVE PROCESSES
• Act as central point of contact for colleagues across King’s and KCLSU for centralising and sharing information about student voice and representation structures related to Transformation Office projects;
• Set up and oversee systems for the management of student representative data between KCLSU and various King’s project teams;
• Ensure that all areas of student representative recruitment, induction, and support are conducted smoothly;
• Record student attendance and other participation data to support evaluation processes and ensure appropriate remuneration;
• Support the payment of remuneration and/or incentives to student participants where required, working with the KCLSU Finance and relevant King’s teams to ensure this is appropriately administered and recorded.

ORGANISING REPRESENTATION PRACTICES
• Lead on the practical organisation of Student Futures representation practices – calendar management, room booking, procuring materials, etc.;
• Liaise with KCLSU and King’s College London colleagues across a range of teams to ensure smooth operational delivery;
• Provide support with other Transformation Office representation practices where necessary.

DATA & COMMUNICATIONS
• Support the Policy & Research Coordinator with the capture and analysis of datasets relating to the student experience, including data from relevant representation practices;
• Contribute to the scrutiny of evidence, trends, and datasets to identify to identify insight relevant to key Student Futures projects;
• Contribute to student-facing communications related to Student Futures and other Transformation Office programmes as relevant, including updating KCLSU webpages
• Contribute to the delivery of training, guidance, and ongoing support for Student Officers and other student representatives across KCLSU, equipping students with the knowledge and skills that enable them to thrive in their roles and feel empowered to grow as leaders.

GENERAL
• Operate in accordance with health and safety regulations;
• Ensure compliance with GDPR in handling student and any other personal data;
• Undertake any other task appropriate for the grade and responsibilities of the post that may from time to time be reasonably requested.

Candidate Specification

KNOWLEDGE:
• Strong working knowledge of Microsoft Office products, particularly Outlook, Teams, Word, and Excel
• (Desired) Basic understanding of representation systems and practices in universities and students’ unions

EXPERIENCE:
• Experience of working with people via email, audio or video call, and face-to-face
• Experience of providing administrative support
• Experience of working with data
• Experience working as part of a busy team
• (Desired) Experience of working with young people, students, or similar
• (Desired) Experience of working in successful partnership with a range of stakeholders
• (Desired) Experience of using customer relationship management (CRM) or membership management systems

SKILLS:
• Organised and methodical, with strong administrative skills and excellent attention to detail
• Good written and verbal communication skills, able to explain processes or provide instructions clearly and succinctly
• Ability to work in collaboration with others and use initiative and creativity to resolve problems
• Ability to manage working time effectively, prioritise appropriately, and ask for help when necessary
• (Desired) Ability to analyse quantitative and qualitative data to produce insights
• (Desired) Competent IT skills and the ability to learn new systems quickly

APTITUDE:
• Proactive working style with a commitment to learning, development, and innovation
• A commitment to the principles and practices of equality and diversity

The list above is not exhaustive. For further details, please review our Job Pack.

Application Process 

If this is you, please apply by providing a supporting statement and addressing each key requirements of the role.

You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days annual leave plus bank holidays and university closure days
• Discounts at KCLSU venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• Death in Service

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

Phyllis Tuckwell provides supportive and end of life care for people living with an advanced or terminal illness. Based in Farnham, Camberley and Guildford, we serve a population of 550,000 across West Surrey and North East Hampshire.

 

Director of IT, Digital Transformation & Facilities

Salary: £70,000 to £75,000 per annum (WTE based on 37 hours per week)

We are seeking an experienced Director of IT, Digital Transformation, and Facilities to lead our digital strategy, IT infrastructure, and facilities management.

Phyllis Tuckwell has an excellent reputation for providing high quality care to people at the end of their lives. Our work culture encourages creativity, collaboration, and continuous learning. We believe in equipping our people with the tools and opportunities to develop and succeed in a dynamic environment.

This is a great opportunity to be part of Phyllis Tuckwell as we embark on our new 5 year strategy and work towards the completion of our new Hospice in Farnham.

As the Director, you will be responsible for driving the transformation of our IT and operational infrastructure, leading the digital strategy, and overseeing the effective management of our physical assets and facilities.  

The role would suit someone who wants to make a positive difference and help make sure that every day is precious.  Please see the job description and person specification for further information.

If you are interested in this role, you are strongly encouraged to contact our Chief Executive, Sarah Church on 01252- 729400 to discuss.

Our benefits include:

• 6 weeks paid holiday plus public holidays
• Hybrid / Flexible Working
• Personal Pension (matched contributions up to 7.5%)
• Excellent education and training
• Employee Assistance Programme
• Health Cash Plan Scheme
• Blue Light Card
• Staff Benefit Voucher Scheme
• A motivated and compassionate team whose passion is to make a difference

If you are unable to apply online please contact HR on 01252-729408

Closing date for receipt of completed applications:  Thursday 7th November 2024

Interviews will be held week commencing:  Monday 18th November 2024

Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

This post is subject to a Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

Head of Engagement (Full-time, all year round)

Sevenoaks School Foundation is currently seeking to appoint a Head of Engagement (Full-time, all year round).

We are looking for someone who can demonstrate strong leadership experience as well as having experience in developing engagement and value for a specific community or customer base. The successful candidate will have good knowledge of fundraising practices with a proven ability to demonstrate initiative to identify new opportunities and resolves challenges. 

Please see Job Description for full details about the role.

Please Note

For applicants applying from other job boards, please ensure you get diverted to the website that contains our application form.

For applicants applying directly on the support staff vacancy page of the Sevenoaks School website, please click on ‘Read more’ alongside the role you are applying for and then click on ‘Apply Now’ (Blue button) on the next page that appears and follow the instructions.

To be considered, you will need to complete the full application form and also attach an updated CV.

The closing date for applications is 14/11/2024 at 9:00am and the first stage interviews will take place on 20/11/2024. The School retains the right to interview suitable applicants and appoint before the deadline.

At Sevenoaks School our mission is to ensure that students secure their full potential. We prepare young people for life in a modern, global society and seek to provide every student with excellent role models. Having a diverse staff enhances our school community and we warmly welcome applicants from all backgrounds.

Sevenoaks School is committed to safeguarding and promoting the welfare of children, and therefore, the offer of employment is subject to the satisfactory completion of a number of background checks including but not limited to an enhanced DBS check with Children’s Barred list check, the taking up and verification of references and the verification of career history and fitness to undertake the role, as well as an online check. Registered Charity No. 1101358.

Fundraising Administrator

Are you a highly organised person with outstanding customer service skills looking for a role where you can make a difference? This could be the role for you!

Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.

To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for two Fundraising Administrators to join our dedicated fundraising team.

These are incredible roles at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.

We are looking for a Fundraising Administrator (High Value Giving) and a Fundraising Administrator (Individual Giving).

What you will do:

You will play an important part in the smooth running of our fundraising teams and delivery of income targets by providing administrative support to our Head of Fundraising and fundraising managers. You will manage general administrative duties such as the daily banking process, printing and sending letters and managing database records as well as monitoring key email mailboxes and incoming telephone calls from donors and supporters. Please see below the specific areas of focus for each role:

Fundraising Administrator (High Value Giving)

Your focus will primarily be in support of the High Value Giving and Trusts and Grants team; where alongside general administrative duties, you will support the Trusts and Grants team with research into potential funding opportunities and support with writing and submitting funding applications. You will be responsible for coordinating the charity's dog sponsorship scheme in collaboration with the puppy department and with a keen interest in writing you will draft sponsorship updates and thank yous to supporters and donors.

Fundraising Administrator (Individual Giving)

Your focus will primarily be in support of the Individual Giving and Database team; where alongside general administrative duties, you will provide support in keeping our customer relationship data accurate and up to date by running regular checks and data cleansing exercises. You will also support with data analysis to provide insights on our supporter bases and act as a key point of a contact for staff using databases and other relevant software.

What we\'re looking for:

• Excellent relationship-building and communication skills.
• Good administration skills, including record keeping and database management.
• Ability to plan, prioritise and meet deadlines.
• Confidence in communicating via phone, email and other communication streams.
• Excellent customer service skills.
• Strong IT skills (Microsoft packages).
• Excellent numerical skills.
• Experience using data management tools and techniques including Microsoft Excel. (Individual Giving)
• Good written skills, with the ability to produce engaging and high quality written communication. (High Value Giving)

You will be a proactive, personable, and self-motivated professional who is able to work as part of a team and on your own initiative. You will be driven to achieve deadlines to a high standard with flexibility and adaptability. You will be compassionate, empathetic, and diplomatic. It may be advantageous, but not essential, for you to have experience using Salesforce CRM.

We can offer you:

• 25 days holiday, plus bank holidays
• Salary exchange pension scheme
• Charity sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking
• Dog friendly offices

Both roles benefit from working at our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire with hybrid/flexible working opportunities available. Regular site-based working is essential to undertake key tasks such as printing, banking, and posting. Some travel will be required to support with fundraising events.

If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Please note we may interview candidates during the advertising period; we reserve the right to close this advert before the closing date should we find a suitable candidate before then. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.

First interviews will take place online (via MS Teams).
Second interviews will take place at our National Training Centre, Osgathorpe, Leicestershire.

We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.

Location: National Training Centre, Osgathorpe, Leicestershire (hybrid)
Job Type: Full time, 37.5 hours per week
Contract Type: Permanent
Salary: £22,308 - £25,833 per annum (depending on experience)
Benefits: Generous annual leave allowance, salary exchange pension scheme, life assurance, occupational sick pay, dog friendly offices.

You may also have experience in the following: Database Base Administrator, Data Entry, Fundraising Administrator, Sales Support Administrator, Sales Administration, Office Assistant, Administration Assistant, Charity, Charities, NFP, Not For Profit, etc.

REF-217 230

ALDER HEY CHILDREN’S CHARITY

Job Title:  Community Fundraising Assistant

Reporting To: Running & Challenge Manager

Salary: £25,307 - £29,364

Hours: 37.5 hours per week

Location: Alder Hey Children’s Charity, based within Alder Hey Children’s NHS Foundation Trust, Liverpool

About us:

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

We have recently closed our Surgical Neonatal Appeal, having successfully raised our £3m target towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital. This year we will be fundraising towards a new Same Day Emergency Care Centre, providing an unrivalled experience for our patients and their families.

Job Purpose:

This is an exciting opportunity to join our dynamic Community Fundraising Team.

This role calls for an enthusiastic, highly motivated and organised person who shares our values. The role will play a vital part in supporting the day-to-day activity of the Community Fundraising Team in undertaking a wide variety of fundraising activities.

Key responsibilities:

· Support the Community Fundraising Team with the administration of bespoke, third party and donor led events. Including (but not limited to) sending packs and resources out, communication of event information and appropriate thanking.

· Manage the Community Fundraising email inbox.

· Diarise Community Fundraising team meetings, take appropriate minutes and distribute actions.

· Manage the Community Fundraising shared drive and filing system.

· Work with the Community Fundraiser to identify potential Young Ambassadors and create Ambassador Packs.

· Manage the stock control of Community Event Resources.

· Audit and monitor the Charity collection boxes.

· Manage community contacts within the Charity CRM (Salesforce) ensuring they have up to date information.

· Be the first point of contact for on-line giving donors and monitor the online giving platforms including JustGiving and ensure that each donor has relevant communications.

· Manage the donor led event diary, providing appropriate resources where required.

· Produce regular financial and fundraising reports on various Community Fundraising Income streams using the Charity CRM (Salesforce)

· Monitor Community Fundraising income and check it’s appropriately coded on Salesforce.

· Ensure that relevant members of the Community Fundraising Team are aware of on-line fundraising activity.

· Work alongside the Operations and Finance Teams to monitor income.

· Attendance at community fundraising events.

· Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.

· Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.

· Gain and maintain in-depth knowledge and understanding of the Charity’s work, priorities and future plans and act as a spokesperson for the Charity when required, including representing at external events as appropriate.

· Support the Operations Team when in the office by answering phones and serving on the front desk when the office is busy.

· Any other reasonable duties as required by your line manager.

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it.  We work together to share and grow. We inspire others.

Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients. 

The charity is currently conducting a four-day working week trial, due to end on 31st March 2025. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. Next steps will be agreed before the 31st March 2025, based on an assessment of the trial period; the four-day working week trial may be ended, extended or adopted permanently.

How to apply:

You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:

· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills, please do consider applying and provide details as part of your answer.

· Why do you want to work for Alder Hey?

Additional information is included within the Job Description and Person Specification.

Closing date: Tuesday 19th November 2024

Interview date (to be held at Alder Hey): Thursday 28th November 2024

Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.

The post holder may be required to complete an enhanced DBS disclosure check.

Rainbow Migration, the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system, is recruiting a Legal Officer to advise and help improve the representation of LGBTQI+ people seeking asylum and help change the asylum and immigration system to one that treats everyone with compassion, dignity and respect.

We are looking for a qualified solicitor or barrister with valid practising certificate, or already accredited to Level 3 OISC, with two years’ experience in providing advice and representation in asylum including working in legal aid.

You will be responsible for the day-to-day delivery of the legal advice service. Under the guidance of our Legal Service Manager, you will also build capacity amongst legal representatives by designing and delivering training, giving second tier advice and developing and coordinating a network of practitioners working in this area. You will use the knowledge you gain in this role to help deliver Rainbow Migration’s policy work, such as inputting into policy papers and meeting with partner organisations when required.

We will also consider applications from people who do not want to do the policy elements of the job, but to instead focus on first and second tier advice. Please mention in your covering letter if you are applying for this option.

This is a unique opportunity to build on your experience as a lawyer to improve representation across the sector and create change in government policy and practice. You will be supported to develop as a specialist lawyer and in your policy skills.

Responsibilities will include:

· Deliver one-off advice to adult LGBTQI+ people seeking asylum and work with colleagues to refer them to quality legal aid and pro bono lawyers

· Provide casework assistance e.g. helping to prepare witness statements, making referrals to other specialist organisations and taking other urgent steps (whilst not representing service users or maintaining a caseload)

· Provide occasional advice (within competence) on other issues affecting asylum and partnership service users such as asylum support, legal aid, trafficking, family reunion or community care

· Deliver second tier advice to the legal representatives of LGBTQI+ people seeking asylum and other charities and professionals

· Work with the Legal Service Manager to design and deliver training to lawyers, NGOs and other professionals

· Write blogs and articles on asylum and immigration policy and legislation as they apply to LGBTQI+ people

· Contribute to policy and briefing papers

· Assist with preparing guidelines and briefings for legal services and pro bono lawyers

The Legal Officer will not be providing direct legal representation of service users. However, the role includes substantive advice and casework within the scope of legal support and referrals for our service users, as well as merits testing and second tier advice.

Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are: 

· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. 

· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. 

· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. 

· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. 

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements. 

We welcome applications from candidates with lived experience of going through the UK asylum or immigration system or who have been subject to immigration control. We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet the necessary criteria in the person specification.

Owing to the nature of the work, the successful applicant will be required at the point of conditional job offer to disclose all spent and unspent criminal records and subsequently to undergo an enhanced DBS check. See our website for more information.

Contract Type: Permanent.

Hours: Full-time (35 hours per week). Working part-time or job-sharing will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.

Salary: Starting at £40,175, with potential annual step increases up to £44,868 (pro-rata for part-time employees), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April. 

Location: Remote or from Rainbow Migration’s offices in central London. Hybrid working will also be considered. The successful candidate could work from anywhere in the UK but would be expected to occasionally travel to London and other parts of the country for meetings and events. At the time of posting this advert, none of our staff are going into the office every day. Please contact us if you have any questions.

Annual Leave: 25 days per year rising after 24 months by 1 day after each year of service to maximum of 28 days per year (pro rata if working part-time).

Benefits:

· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)

· Enhanced parental leave and pay

· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependents leave (up to four days, pro rata for part-time staff)

· Separate salary step and inflationary increases considered every year

· TOIL system

· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year

· Policy on staff loans or salary advances for difficult times

· Work laptop and mobile phone

· Training and learning opportunities

· Employee telephone counselling service

· Clinical supervision for staff delivering services

How to apply

Closing date: Applications will be reviewed on a rolling basis.

Interview date:  Interviews will be scheduled on an ongoing basis in response to applications received.

Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email in the JD.

Please send:

1. Your CV

2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)

to the email address in the JD.

3. Optional: please use this link to complete a monitoring form (link in the JD)

In your statement, please:

1. Give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary criteria for the role, and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests or life experience

2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)

3. State how many hours a week you wish to work and if you have a preferred pattern, or if you are applying as part of a job-share

4. If you do not want to do the policy elements of the job and instead focus on first and second tier advice, please mention this.

By submitting an application, you:

1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.

2. Declare that to the best of your knowledge and belief, the information provided with your application is true and correct and that you understand that any false information or statement given will justify the dismissal from Rainbow Migration if appointed.

3. Accept that, if successful, you will be required to disclose all spent and unspent criminal records at the point of conditional job and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check.

We are proud to be a member of the Experts by Experience Employment Network (please see the JD for web address), which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources at the website in the JD which may help in preparing your job application.

Privacy notice

If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy (link in the JD). Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store your data for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.

Avon Wildlife Trust is recruiting 2x Trainees to join the Pollinator Recovery Team. These 9-month placements require no previous experience or degree level education, and offer the skills and experience necessary to kickstart a career in the environmental sector.

Insects pollinate £690 million worth of crops in the UK annually, with wild pollinators carrying out 85-95% of this. Many species of bee, moth, butterfly, hoverfly, fly and beetle provide this essential, often overlooked, service. Despite this, the steep decline of pollinating insects, and the loss of the habitats that support them, are well documented.

The AWT and partner organisations in the West of England aim to halt and reverse these losses, with an ambition to become the UK’s Bee & Pollinator Capital. As a Pollinator Pathways trainee, you will help to support delivery of this ambition.

The Pollinator Pathways project focuses on the area within the ‘B-Line’ (Biodiversity line), between AWT’s reserves of Folly Farm and Browne’s Folly, with ambitions to scale up and expand this work around the Avon area.

The trainee will support the teams work with farmers, landowners and communities to grow the network of habitats between these reserves. To ensure climate resilience you will work hands on, with expert support from project staff, on a variety of priority habitats including grasslands, hedgerows, in-field trees and woodland edges, all of which are important pollinator habitats.  

There is also a generous training budget which will allow successful applicants to learn new skills such as GIS (Geographic Information System), First aid, Species ID, UK habitat classification, Biodiversity Net Gain training, Brushcutter/hand tool training etc. Trainees will under-take one ‘study’ day per week where they can research/train in relevant areas of interest.

As a Pollinator Pathways trainee you will:

· Support the project team in delivering the Pollinator Pathways Project

· Carryout 1 day per week of dedicated study. Details to be agreed with the Pollinator Recovery Manager

· Gain the skills, licences and experience needed to start a career in the environmental sector

· Learn how to deliver nature recovery projects (admin and ground works)

· Obtain a good understanding of relevant legislation and funding processes

· Help arrange and run community engagement events and volunteer work days

· Shadow senior staff on farm visits and community events, assisting in writing reports for landowners

· Support habitat surveys and monitoring efforts alongside the project team

Successful applicants will be invited to attend an informal group interview at Folly Farm Centre, Stowey on Tuesday 26th November 2024 to undertake habitat maintenance as a range of practical tasks and an informal discussion with each candidate.

Avon Wildlife Trust is an equal-opportunity employer. We are committed to developing an inclusive and diverse organisation where everyone feels supported, valued, and able to be their full selves. To achieve our vision of seeing nature restored on a grand scale across the Avon region, we need talented and more diverse people on nature’s side. We have robust child safeguarding policies, and this role requires two references.

We are hiring a Grassroots Development Officer at BVSC on a 2 year contract. Responsible to the Funding and Development Manager, the role of Grassroots Development Officer will be to support the growth and sustainability of small voluntary, community, and social enterprise (VCSE) organisations in Bexley. This role is funded by the VCSE Capacity Building & Infrastructure Fund 2024/2025 through the South East London Integrated Care System (SEL ICS) and aims to enhance the effectiveness of smaller, often informal groups delivering services that are both ‘by and for’ their service users that are crucial in addressing local health and wellbeing needs for the ‘under-served’ but face significant challenges in visibility and support.

The Grassroots Development Officer will be responsible for providing a wide range of organisational development support services and activities to assist grassroots VCSE organisations to develop, thrive and remain sustainable. This role is particularly interested in working with groups who deliver services to young people, the elderly, minority ethnic (global majority) and migrant groups, those with special educational needs and disabilities (SEND), and residents in the north of the borough (areas with high deprivation and a higher proportion of small groups). 
You will be led by the VCSE sector within Bexley to ensure services are accessible, connected, consistent and to a high standard. Development work strives to build the capacity and capabilities of local groups, provide partnership/networking opportunities that enable them to carry out their own objectives effectively and offer high quality services. You will work flexibly and nimbly to provide consistent and seamless support to organisations. You will support across the whole spectrum of charity development, but focus on EDI (Equality, Diversity and Inclusion), governance, funding, safeguarding and developing a holistic training package in a variety of formats suitable for grassroots VCS organisations.

To apply please send us your CV, cover letter & completed 'Applicant Questions' form by 9am Monday 4th November. Please note uncompleted applications will not be considered.Successful applicants will be notified by Thursday 7th November, for interviews the following week on Thursday 14th November.

If you have not heard from us by 7th November, please assume your application was not successful, we are unable to provide feedback on applications which are not shortlisted. 
 

Location: Hybrid: Turn2us London Hub (Farringdon) & homeworking

About this role

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

The Head of EDIB is a fantastic opportunity to head a team that focuses on how Turn2us maximises the impact for people facing financial insecurity by developing equitable and inclusive processes to help embed a culture where equity and inclusion are engrained in everything we do. The team covers responsibilities for EDIB, safeguarding and co-production.

About You

You will bring experience of designing and implementing EDIB initiatives which have had a demonstrable effect on both organisational culture and the social impact of the organisation’s work. You will have previously worked with an extensive range of internal and external stakeholders to embed EDIB in their own areas. You will have an understanding of the barriers individuals face and an understanding of intersectionality and how that impacts experiences. You’ll need strong analytical skills to be able to translate data, research, and trends into strategy and actionable plans.  

Please read the Head of Equity, Diversity, Inclusion & Belonging Job Pack for further information.

How to apply

For more information, please read the Job Pack attached. Please apply on the Applied website via the Apply button.

Then, the next steps will be:

1. You will then be asked to submit personal details including diversity data. All diversity data will be treated as confidential. Those involved in the selection process will NOT have access to it. The information given by candidates will be solely used for the purpose of improving the recruitment process.
2. As part of the application process, you will be asked to complete some questions which are linked to the requirements of the role. These will be blind-reviewed, and the scoring of these will determine whether you move forward in the process.
3. The closing date for applications is 20th November at 09:00AM.

Please let us know if you will require any special provision as a result of any disability should you be called for interview.

Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read our safeguarding policy here.

If you join us at Turn2us, you will start on 25 days annual leave per annum (prorated for part time workers). Each year in the month you joined, you will receive additional day of leave up to a maximum of 30 days. On top of this you will receive bank holidays. The charity also offers 2 volunteering days per year to allow staff to gain experiences and skills outside of work for example at a food bank or becoming a trustee at another charity.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month. Some roles may be required to be in the office more often than this and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Job Purpose

This is a senior management position, working closely with the joint CEOs and the Board to ensure Graeae prospers artistically and financially.

The Finance Director will be responsible for implementing Graeae’s vision as laid out in the company’s business plan and to achieve artistic excellence, effective development of the company and financial stability. The Finance Director has overall responsibility for the financial management of the company, in liaison with the CEO, and the development and maintenance of financial controls, systems and procedures.

Key Responsibilities

Financial management

1. Lead the financial management and the development and maintenance of financial controls, systems and procedures

1. Lead the preparation for annual budgets and project budgets in liaison with the joint CEOs
2. Establish and monitor key performance indicators in liaison with the joint CEOs
3. Manage the company's overall expenditure, ensuring it is in line with budgets
4. Monitor grants alongside the joint CEOs ensuring that all funds are received when due
5. Liaise with funders and service partners on the submission of reports on financial and other matters as required
6. Ensure Graeae fulfils its legal and funding agreement obligations, including writing and updating franchise applications and business plans.
7. Manage the company's payroll and pension scheme
8. Manage and review “Access to Work” claims in consultation with the Access Manager
9. Prepare papers for Finance Sub Committee and take minutes
10. Act as lead officer with the company's auditors, bankers and lawyers and HMRC
11. Act as Company Secretary to the Board of Directors and to service the Board and Finance Sub Committee in particular through the provision of clear and accurate financial information to ensure their informed policy and decision-making

Financial reporting

1. Prepare quarterly management accounts for presentation to the Finance Sub Committee and Board
2. Lead the preparation and filing of annual statutory accounts in consultation with the joint CEOs
3. Prepare monthly reconciliations including bank and control accounts, business charge cards and petty cash
4. Prepare quarterly VAT returns
5. Prepare monthly and annual PAYE/NI returns
6. Prepare annual cash flow forecasts and update quarterly.

Other duties

1. Line manage the Finance Assistant, delegating all appropriate areas of financial administration
2. Provide in-house training for non-financial staff members in budget preparation and monitoring

PERSON SPECIFICATION

Essential

1. Professional qualification or proven significant experience of financial management

2. Experience of software packages, including Word, Excel, Access and a computerised accounts package, preferably Sage 50 Accounts and Sage Payroll.

3. High level numeracy skills and attention to detail

4. Excellent communication skills, both verbal and written. (NB Graeae recognises that this can be achieved by various means, e.g. through a third party communicator)

5. Excellent time management and strong organisational skills

6. Line management skills

7. Ability to contribute as part of a small team

8. Experience of developing and maintaining financial systems and controls

9. Commitment to the implementation of Graeae’s Equal Opportunities & Diversity policies within the areas relevant to the post.

10.  Willingness to undertake training.

Desirable

1. Knowledge of current disability issues

2. Interest in/experience of theatre/Arts/Voluntary Sector

British Sign Language skills