National Head Of Operations Jobs

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. 

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Educational Mental Health Practitioner (EMHP) programme is a one-year postgraduate diploma course and is part of the Children and Young People’s Mental Health Psychological Training Programmes (previously CYP IAPT). The programme trains graduate entry mental health practitioners to work in educational settings offering help for common difficulties in children and young people including anxiety, low mood and behavioural difficulties, primarily with a focus on CBT-informed evidence-based guided self-help interventions.  The programme is a key part of the Green Paper to transform children and young people’s mental health provision. 

In collaboration with University College London (UCL) as the degree awarding body, Anna Freud is recruiting a Programme Director to lead the delivery of the Educational Mental Health Practitioner programme.

The EMHP Programme Director role sits within the Education and Training Division at Anna Freud within the Workforce Programmes stream in Post-Graduate Studies.   

The post-holder will deliver a high quality, academically coherent and inclusive programme curriculum in line with the evolving EMHP National Curriculum, UCL and British Psychological Society (BPS) accreditation standards. 

The ideal candidate will have knowledge and experience of implementing CBT-informed interventions for low mood and anxiety as well evidence-based interventions for behavioural difficulties in educational settings; have a strong, demonstrated commitment to equity, diversity and inclusion and education and have experience in curriculum design, assessment and teaching in Higher Education.

The role is held within a supportive leadership team who are committed to improving the mental health of all children, young people and families.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).

Contract duration

Permanent

Closing date for applications

Midday (12pm), Thursday 3 October 2024.

Notification of interview

Shortlisted applicants will be notified no later than Monday 7 October 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews are planned for Monday 14 October 2024.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

Global Canopy is a data-driven not for profit that targets the market forces destroying nature. We do this by improving transparency and accountability. We provide innovative open-access data, clear metrics, and actionable insights to leading companies, financial institutions, governments and campaigning organisations worldwide. 
Nature-related Finance: Nature loss poses material risks to financial institutions, as studies show more than half of global GDP is moderately or highly dependent on nature. Lack of high-quality nature-related data is one of the biggest obstacles holding financial institutions back from addressing nature-related risks. Global Canopy innovates to increase the scope, quality and accessibility of freely available data. We work to enable investors, lenders, insurers, financial regulators and others in the sector to identify and mitigate their impacts and dependencies on nature – and to seize the opportunity of investing in nature-positive solutions. Our work on nature-related finance centres on three collaborative flagship projects, the Taskforce on Nature-related Financial Disclosures (TNFD), ENCORE and The Little Book of Investing in Nature.
This project manager role is responsible for effective coordination of resources of the SECO and Horizon projects primarily, as well as a number of the NRF team project management tasks. 
This includes coordination with project partners, ensuring project documentation, annual plan development and more; ensuring any issues are escalated in a timely way, and that project(s) can achieve their objectives on time and budget.

To be successful in this role,  these are the things that will matter the most: 

• A track record of managing project operations to a high standard, particularly around reporting, results tracking and relations management. 
• Able to work with both external and internal stakeholders, delivering clear and professional communication 
• Able to work to support a variety of different team members including Nature-related Finance team project management tasks. Organise meetings, support on meeting materials, NRF project and work plans and results tracking. 
• A willingness to contribute to all aspects of Nature-related Finance operations 
• Proactive attitude, motivated by impact
• A strong drive to contribute to our mission, a passion for sustainability and the role that the finance sector can play to drive change.

Essential behavioural competencies: 

• Flexible and adaptable. 
• Attention to detail. 

Desirable:

• Experience with grant reporting would be an advantage.

At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities. We are committed to reducing systemic barriers in our recruitment processes. 

Global Canopy works on issues of tropical deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We welcome applications from people from these regions.

Global Canopy is an inclusive employer and accommodations will be made to allow anyone who requires additional support to apply for this role. Please get in touch with us if you require any additional support.

To find out more, download the recruitment pack or visit our website. 

Job Description

The Jewish Museum London has undergone substantial positive change over the past year, moving out of our Camden site and moving to a ‘Museum without Walls’ model. With new leadership installed at both lay and staff levels and a consultation process about to begin for the development of a five and fifteen-year strategy the Museum is looking for a new member of the team to assist our new CEO, Sally Angel, as she works to deliver a new vision for the Museum.

Our museum is made up of passionate and expert staff and a collection of over 40,000 objects which are both accredited and designated with Outstanding status by Arts Council England. Our learning programmes hold multiple awards, and our visitor feedback is consistently very high, however, we have much bigger ambitions than our current success. The Museum is looking to expand, in space, in profile and in audience reach. We are looking for someone passionate about our potential to assist the CEO and the wider team as we move forward to the next phase of the Jewish Museum London.

Reporting to the CEO, the appointed candidate will have the organisational and administrative skills to ensure the CEO and SLT can efficiently run the Museum as well as provide general administrative support to the office.

The full application pack including responsiblities and personal specification is availble to view as a PDF or on our application page by clicking 'Apply'.

Do you want to create a better world for animals? At the RSPCA, we believe all animals deserve kindness and respect. We work for the benefit of every animal – as well as pets, that includes farmed animals, wildlife, and animals used in science. Choose a career with us and make a difference for every kind.

We have an exciting opportunity to join the Wildlife team, within the Policy, Prevention and Campaigns Division, as a Senior Scientific and Policy Officer - Wildlife Rescue & Rehabilitation.

This role is essential for the RSPCA to further safeguard sick, injured, and orphaned wildlife and achieve the RSPCA's objective of securing better legal protection for wildlife in animal welfare establishments (wildlife rescue and rehabilitation centres). 

Currently, anyone can set up a rescue/rehabilitation centre or sanctuary with no oversight. This can lead to these establishments becoming overwhelmed despite good intentions. 

This role will develop and implement an advocacy strategy to achieve statutory regulation of these facilities, to protect the welfare of wild animals. 

The post-holder will work closely with the Veterinary and Operations teams to ensure the RSPCA's rescue and rehabilitation standards are based on the latest scientific evidence.

This role will achieve measurable improvements in welfare standards and legal protections, reinforce the RSPCA's commitment to leading positive change and strengthen the Society's position as an influential leader in this field.

This role is being offered as a 24 month fixed term contract. We are open to flexible working options, such as part time hours and the role will be offered on a hybrid working basis; working from home and from our London and or Horsham office. 

Are you ready to join our movement?

What a day might look like for you

You can find a full description of what the role entails on the attached role profile but in a nutshell, we will look to you to:

• Generate and maintain RSPCA policies, strategic aims, goals and objectives relating to sick, injured, and orphaned wildlife.
• Generate and manage the implementation of an impactful influencing strategy to secure improved legal protection of casualty wildlife in animal welfare establishments.
• Prepare and deliver evidence-based briefing papers, policy reports, position statements, articles, and press releases. 
• Work with RSPCA colleagues to  ensure RSPCA's wildlife rehabilitation standards are based on the latest scientific evidence and best-practice, and address key research gaps.
• Stay up-to-date on animal welfare science, legislation, ethics, and developments in the field.
• Network within the wildlife rehabilitation sector and represent the RSPCA in advocacy coalitions.

What makes a great Senior Scientific Officer- Wildlife Rescue and Rehabilitation?

To succeed within this role, it is essential that you have proven experience of liaising with civil servants, MPs and other members of the government. 

You must have strong communication skills and the ability to juggle conflicting priorities, along with a strong background of working within policy. 

Along with this experience, we are keen to receive applications from those with:

• A degree level qualification in a relevant biological discipline.
• Broad knowledge of wild animal welfare issues and specific knowledge and experience relating to wild animals specific to the post. 
• Strong relationship building, negotiation and influencing skills.
• Proven experience of high level influencing and setting the strategic direction for advocacy on animal welfare issues.
• The ability to build and utilise networks of contacts effectively and to work in coalition with others.
• Expertise in developing compelling policies, shaping agendas and working in coalition to achieve change.
• Experience of project coordination and organisation.
• Experience of translating policy and research into change through advocacy, and a strong track record of driving policy change with national and local governments.
• Excellent research and writing skills with the ability to effectively condense, summarise and make sense of large amounts of information quickly, pulling out salient points and spotting potential weaknesses or problems. 
• You must also be aligned to our vision and values.

This role is both rewarding and challenging and it is a very exciting time to join the RSPCA during our 200th year, so if you have the skill set we are looking for, please apply! We encourage people from all sections of our community to apply for jobs with us.

Final note from us & good luck with your application!

Interviews will take place on the 15th and 16th October.

We are really lucky that some of our roles attract a high level of interest and for this reason we review applications as they are received, unfortunately on some occasions this means roles may close earlier than advertised; so early submissions are highly recommended.We are unable to accept applications past the close date.

Secret World Wildlife Rescue (SWWR) exists to relieve the suffering of British wildlife, to encourage respect and tolerance for wildlife and to further its conservation. SWWR strives to do this by:

· providing a public rescue, rehabilitation, and release service for injured, sick and orphaned wildlife.

· providing a learning and outreach programme, public education, and access to a unique wildlife experience.

· disseminating information and data, delivering professional training, and helping conservation projects, to improve knowledge and raise standards of wildlife care across the UK.

To maximise the potential funding available for Secret World Wildlife Rescue (SWWR), particularly through obtaining grants from trusts, foundations, local authorities and other sources.

This role will also be responsible for enhancing the reach and value of legacy fundraising at SWWR and building strong relationships with corporate supporters to help secure the financial sustainability of the Charity. 

Our Fundraising Manager is responsible for planning and preparing all fundraising and grants working alongside all departments to ensure projects are fulfilled from inception to fruition. The post holder takes care of medium- to long-term activities,  budgeting, planning and strategy, as well as being responsive to emerging opportunities and adapting to change. The Fundraising Manager is also the main point of contact for new and existing supporters, providing support and stewardship to the amazing individuals and organisations who want to help wildlife.

Alongside the above, the Fundraising Manager will also provide support to the current fundraising personnel and activities at SWWR, coordinating and supporting a range of tasks and functions to aid in the smooth running of the Charity. 

Fundraising is integrated into every part of SWWR’s operations. The Fundraising Manager works closely with colleagues in Education, Retail, Events, Finance, Volunteering, and Wildlife Care to understand their needs and provide support to aid in the smooth running of the Charity.

SWWR’s annual operational costs are approximately £900,000. The majority of funding is raised through supporter donations, fundraising events, trading activities and legacies. 

Main Responsibilities:

1. To develop and implement an agile fundraising and external relations strategy. 

2.      Maintain a diverse range of income streams

3.    Bid Writing & Reporting

4.    Legacy fundraising

5.      Corporate relationships

6.    Supporter engagement 

Employee Benfits:

•  SWWR provides a workplace pension to eligible employees
•  Employee Assistance Programme,
• eLearning opportunities
• Staff discount scheme
• Free parking

The Role Within Unseen

Unseen provides support to people who have experienced Modern Slavery and Human trafficking and actively champions capturing voices in our work and providing development opportunities for those we are working with.

The Policy & Research team are currently leading three projects. The Survivor Involvement Coordinator will support in the delivery of these projects.

 This role will work with Unseen’s Policy & Research Team and have regular interactions with staff across Unseen’s wider teams including Support Services, Fundraising, Media & Communications and Operations.

Purpose of the role

The postholder will support the collation of lived experience voices into our research work focused on policy impact on what really works to prevent modern slavery. The postholder will work closely with the Policy & Partnerships Manager, the Policy & Partnerships Officer, Senior Caseworkers and Unseen’s Survivor Consultant Volunteers and be responsible for supporting and improving our wellbeing activities, survivor voice forum and consultant focus groups.

Here at Action For Humanity (AFH), we are looking for an Advocacy & Policy Manager to join us. You will join us on a full-time basis and in return you will receive a competitive annual salary of £40,000 to £45,000. This role is remote but based in London.

AFH is an NGO that provides aid and assistance to people affected by natural and man-made disasters. Our vision is a world of crises-resilient communities. Our mission is to mobilise and respond to emergencies and critical needs through humanitarian, development and peace-building action, helping affected communities survive, recover and build a better future.

AFH has taken a leadership role on advocacy for the ongoing conflict in Gaza and has a long history of being a thought leader on the humanitarian crisis in Syria. In order to help achieve this goal, AFH is recruiting an Advocacy & Policy Manager, where the successful candidate will report directly to the Director of Communications, manage and strengthen AFH’s advocacy campaigns, and develop and build networks to support our advocacy efforts. The Advocacy & Policy Manager will also be the focal point between the organisation and policymakers, in the UK and beyond.  

The Advocacy & Policy Manager will advocate the humanitarian needs stemming from the crises in Gaza, Syria, Yemen and other contexts in which the organisation works. They will convey the voice from the ground, to various external audiences, and will build a presence there to promote the organisation’s work, which is rapidly evolving and is entering newer phases.

Your accountabilities as our Advocacy & Policy Manager will include the following:

Building external relations

• Lead on creating and executing an Advocacy strategy and relationship-building plan to ensure AFH is well connected and respected amongst key stakeholders including politicians, policy makers, governing bodies, other NGOs, etc. Regularly seek new opportunities to enhance external relations.
• Represent AFH in advocacy meetings, humanitarian coordination and other forums, conferences, events, and working groups, leading as many as possible.
• Build and maintain AFH’s relationships with influential people and authorities, including politicians and Governing bodies. Facilitate supporting regular and meaningful engagement with them.
• Build and maintain relationships with regional advocacy groups in and around Palestine, Syria, Yemen and other contexts.
• Position AFH as influential in public debates on Palestine, Syria, Yemen and other countries where AFH works, making AFH a resource for journalists and other key stakeholders covering related issues.
• Keep abreast of regional advocacy groups in and around Palestine, Syria, Yemen and other contexts.

Supporting internal stakeholders

• Guide and advise AFH’s head and field offices on advocacy issues and trends.
• Support our field offices with Advocacy capacity building and enhancing business development, partnerships, and institutional funding.
• Support the head office with enhancing business development, partnerships, and institutional funding, through targeted external stakeholder engagement and improving the technical branding of Action For Humanity in the eyes of potential partner institutions.
• Identify advocacy opportunities by working with the wider Communications and Marketing departments in the writing, editing, commissioning and disseminating of press-releases, op-eds, statements etc., to secure coverage of the organisation’s work across the media spectrum.
• Collaborate with the Marketing team to create interesting and engaging multimedia content to ensure the organisation’s marketing and brand strategies incorporates our advocacy position.
• Provide analysis to the CEO, Director of Communications and other stakeholders, including inputs and talking points for meetings, as required.
• Promote a principled approach to advocacy, policy and external relations among relevant internal stakeholders, and ensure that external messaging is evidence-based and driven by field realities.

General

• Closely monitor the evolving humanitarian and political context in the Middle East, Asia and Africa, particularly where AFH currently operates, and disseminate written and verbal updates and analysis in a timely manner to internal and external stakeholders.
• Produce high quality public and private policy and advocacy materials including letters, briefing notes, position papers, and advocacy reports.
• Build up AFH’s advocacy work in relation to domestic programmes.
• Promote the advocacy positions of the Syria Relief brand as well as the Action For Humanity brand.

What we are looking for in our Advocacy & Policy Manager:

Education

• Degree (or equivalent) in relevant field i.e., International Development, International Relations, Public Relations, Economics, Politics.
• Evidence of sector-specific continuous professional development.

Experience

• Strong experience and track record in an advocacy or similar role.
• Experience in building strong relations and networking with key staff within various UN agencies, especially I/NGO, Forums, UN, OCHA meetings and with local ones.
• Collaborating in multi-national organisational problem solving, operations in complex organisations.
• Active participation with I/NGO Forums desirable.
• Understanding of UK political and media landscape.

Skills & Attributes

• Excellent communication and presentation skills.
• Excellent analytical and interpretive ability.
• Team player with a positive, can-do attitude; comfortable with continuously changing priorities in a fast-paced environment.
• Strong IT skills (programmes such as MS Office, Outlook and PowerPoint).
• Ability to balance multiple priorities in a fast-paced environment.
• Willingness to work variable hours, occasional weekends and evenings, and to travel both nationally and internationally.

Languages

• Strong written and spoken English 
• Written and spoken Arabic (desirable)

Location

• This is a remote role but the successful candidate must be in London.

Benefits of joining us include:

• A salary of £40,000 to £44,000 per year depending on experience;
• 25 days’ holiday allowance + your birthday off + bank holidays;
• Matched pension contributions;
• Remote and flexible working arrangements possible;
• Opportunities for frequent travel within and outside the UK. AFH’s Head Office is in Manchester, most activities for the role are in London, and there will be opportunities to go on international deployment/field visits, where appropriate;
• Enhanced sick, maternity/paternity pay;
• Structured annual performance development review process, which informs annual salary reviews and involves training and development provision;
• EAP which includes access to free 24/7 helpline, counselling, and legal and financial advice;
• Hundreds of discounts and special offers, for shopping, dining out, joining a gym, and more;
• Annual away days/retreats involving training, teambuilding, outdoor and social activities;
• Subsidised sports and social activities.

This would be an ideal role for an Advocacy & Policy specialist who is passionate about AFH’s causes. We are looking to appoint this role ASAP and will be reviewing applications on a rolling basis, so for the best chance of success please apply today – we would love to hear from you.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Action For Humanity also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Location: Home working with travel to attend meetings in London, York and Manchester and visit Communities run by the Trust in Hertfordshire, Gloucestershire, Yorkshire, and Worcestershire.

Salary: c.£80,000 per annum

Contract: Permanent, full-time hours

Camphill Village Trust, the charity that supports adults with learning disabilities, autism and mental ill health support, is seeking a Director of Fundraising to drive significant income generation through a sustainable funding model to enable the Trust to deliver its long-term objectives.

Established in 1954, Camphill Village Trust’s vision is to be a national leader in Social and Green Care Integration, enabling more adults with learning disabilities, autism and mental health challenges to live healthy, active and independent lives. Their historical focus on enabling potential for people with support needs through farming, organic horticulture and enterprise centred on nature and traditional skills, continues today - valuing everyone’s contribution, enabling personal pathways to development, celebrating the changing seasons and respecting the rhythm of natural life.

The Fundraising Director will work to the Chief Executive and in collaboration with the Executive Management Team, Senior Leadership Teams and wider Board and stakeholder groups. The role will be responsible for developing and leading the Trust’s Fundraising and Communication Strategies to enable and deliver significant growth in the Supporter base, Income Generation and Brand positioning of a national charity providing Learning Disability and Mental Health Services in a Green Care Context.
The successful candidate will be joining a charity with a strong history and reputation for donor-centric (friends) fundraising, currently raising over £5m per year and a huge potential to unlock stewardship, potential and growth.

The Trust is seeking an inspiring and ambitious professional with a proven track record in senior-level fundraising and the skills, passion and experience to lead the Trust into a position which results in voluntary income moving from £5M to £10M through delivery of step change strategies for Voluntary Income Generation and Communication. Candidates must be collaborative leaders with proven experience of leading and managing multi-disciplinary fundraising teams and in transformation and change. They will also have experience in influencing policy and decision making (governance) at a range of levels, as will be a strong networker and public speaker used to driving networking opportunities that evidence outcomes and impact.

This is an exciting time to be joining the charity in its 70th anniversary year as they embark on a bold plan to shape a new long-term future for adult social care within vibrant and thriving community settings.

CLOSING DATE: Monday 30th September, 9am.

Trusts & Foundations Officer

What we offer

• £32,000–£35,000 per annum including London weighting.
• 25 days annual leave (increasing with service).
• Generous pension contribution and wellbeing support.
• Hybrid Work: Central London and remote (Minimum three days in office per week and when required).

Key requirements

• Experience in a fundraising role, with a focus on Trusts and Foundations.
• Experience and a proven track record of delivering and growing income from Trusts and Foundations.
• Knowledge of the voluntary sector, including market and donor trends.
• Excellent communication skills, both verbal and written.
• A genuine and enthusiastic commitment to the values, vision and goals of the Prison Reform Trust.

About us

Prison Reform Trust (PRT) is a registered charity with around 30 staff, volunteers and placements. We are working to create a just, humane and effective prison system by influencing decision-makers opinion formers and the public to:

1. Reduce the use of prison
2. Improve conditions for prisoners
3. promote equality and human rights in the criminal justice system.

Apply by 11:59pm on Sunday 6 October 2024

We are looking for an experienced strategically minded, dynamic and proactive project management professional to join us here at the Royal College of Radiologists (RCR) as our Initiatives Manager. 

Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients,; this may be the opportunity for you.

In this pivotal role as Initiatives Manager you will be responsible for the successful development and delivery of initiatives to support us in fulfilling our overarching goal of growing the UK workforce in our specialties of Clinical Radiology and Clinical Oncology, ensuring that quality and impact are at the heart of our plans. 

With a focus on the strategic development side of the team you will cultivate information into initiatives such as the development of curricula or standards but also ongoing initiatives which will serve to increase routes into the workforce for both existing and emerging groups of doctors and allied health professionals. Leading and motivating a high-performing and dedicated team to do so.

What you’ll do: 

• Lead, mentor, and develop a team of project officers, fostering a collaborative and high-performance culture. 
• Build and maintain the team’s programme of activities, ensuring resources are appropriately planned to deliver individual projects as needed.
• Work with the Head of Workforce Development and Training and Workforce Project Officers to plan and agree deliverable programmes of work over the college year.
• Oversee the successful planning, execution, and delivery of workforce development initiatives, ensuring alignment with RCR objectives.
• Undertake market research to evaluate the viability of proposed new workforce initiatives, targeting those with the greatest impact and reach.
• Establish and oversee necessary quality assurance mechanisms for workforce and training programmes.
   

What you’ll need: 

• Experience of Programme/Project Management.
• Previous experience of line managing and developing a high-performing team.
• An analytical thinker, able to evaluate key issues and exercise sound judgment in drawing conclusions.
• Able to build and sustain great working relationships with a diverse range of stakeholders globally.
• Able to prioritise own work and work of team to deliver agreed outcomes.
• A great communicator, both orally and in writing.

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Initiatives Manager role and the RCR please have a read of the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The Coproduction Service Manager is responsible for the operational leadership of coproduction, involvement and engagement. This includes managing service delivery, developing new opportunities for lived experience engagement, and ensuring optimal beneficiary outcomes across Greater Manchester, in true partnership with people with lived and living experience. The postholder will work alongside key system partners.

This role is subject to a Basic DBS check.

Job Title: Assistant Shop Manager, Guildford

Salary:  £23,400 per annum

Team: Retail

Hours: 37.5 hours

Location: Guildford

About Shooting Star Children’s Hospices

We have an exciting opportunity for an Assistant Shop Manager to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.                                                                                                              

It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.

About the role

Your key purpose will be, in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures

About you

This role requires experience of assisting in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.

You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.

The post holder must be able to work their contracted hours across the 7-day working week.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Mindfulness sessions

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: Friday, 29th August

Interview Date:  Friday, 13th September or before

We have an exciting opportunity for an established and highly motivated Director of Finance to join our Senior Leadership Team, and who will be responsible for providing financial leadership, control and planning for the organisation.

Victim Support is the leading charity in England and Wales that supports people affected by crime and traumatic incidents. We provide personalised support to help people manage after crime and feel safer through a combination of dedicated specialist services as well as on-line support. We also ensure victims know their rights and we campaign to make them stronger.

Each year we offer information and support to almost 800,000 people and 153,000 received tailored support from our dedicated, skilled support workers and volunteers, Independent Domestic Abuse advisors and Independent Sexual Violence advisors. We are a truly independent organisation that delivers our services both through local teams embedded in the communities in which they live and work, as well as nationally through services such as the National Homicide Service, our 24/7 Support line, our live chat service and our on-line self-help platform, My Support Space.

This year we celebrate our 50th anniversary. As we look ahead to the future, we will continue to deliver the highest quality services to those that need them. We will give victims a voice and a platform to create change and reform in a deeply broken criminal justice system. We will listen, adapt and improve, giving victims options and flexibility in how they access our support, reflecting the changing ways we all live our lives.

In order to achieve our vision we need a highly capable Director of Finance to build and improve on our high-performing finance function and to drive forward operational excellence.

Reporting directly into the CEO, you will be responsible for developing and implementing our financial strategy, long-term financial planning, and developing commercial strategies to maximise income and operating contribution. You will also have responsibility of cash management, risk management and governance. You will be the Senior Information Risk Owner (SIRO) for the organisation and will lead on Property and Procurement.

This is a varied and exciting role which will provide you with the opportunity of leading a well-established team of professionals, reporting on the financial performance of the organisation together with providing analysis, advice and support to facilitate decision making to deliver sound financial management.

You will be a qualified accountant, and will need to demonstrate:

· Proven experience in a leadership role;

· Experience at Board level and ability to work in collaboration with Trustees and colleagues;

· Understanding and experience of strategic risk management, finance audit and internal controls

You will be a confident, energetic and engaging individual with an enquiring mind and passion for excellence and innovation in pursuit of sustainable growth and excellent service delivery. You will have excellent communication skills and confidence to operate at the highest levels. A commitment to Victim Support’s purpose, vision, values and ethos is essential. This is an excellent opportunity for somebody who wants to make a difference. 

If you believe you have the skills and qualities to provide the exceptional leadership we are seeking, we very much look forward to hearing from you.

We are strongly committed to increasing the diversity of our organisation and welcome applications from all sectors and backgrounds.

Recruitment timetable:

Application deadline: Sunday  13th October

Shortlisting: approx. Wednesday 16th October

First stage interviews:                    w/c 21st October

Second stage interviews:               2/c 4th November

To apply, please send your CV and supporting statement via the link by Sunday 13th October

 For an informal conversation about the role please contact our exclusive recruitment partner, Rosemary Pini of Allen Lane via the agency website.