National Advice Manager Jobs

Active Communities Network are launching a new project, The ACN Way, which will be delivered across the UK. This project is funded by the National Lottery Community Fund for five years starting October 1st 2024. The project will build a network of 500 groups that are better connected, unified and more vocal with the aim of being actively involved in decision making and are better understood by policy makers and commissioners.

The Regional Network Lead is a new post which will work with an array of Voluntary and Community Sector groups operating in North of England. The post will offer specialist mentoring to organisational leaders and capacity building services to improve the skills, confidence and positioning of an array of youth and community groups who lack a voice as well as supporting connections to others and broader systems.

The project aims to amplify these unheard groups who deliver such vital services. As part of a UK wide team, the post will contribute to working with strategic bodies, elected representatives and funders to create transformative system changes based on our locality and person-centred based approach.  The post holder is expected to provide their specialist support to 20 groups per annum in their region, developing organisational development action plans and leadership development.

Duties and Accountabilities

• Develop and maintain relationships with grassroots groups who join the network to ensure they are supported.
• Work alongside each grassroots group to develop tailored organisational development actions plans and leadership development. Working closely with the leadership of the group by providing specialist mentoring to identify areas where organisations can be supported with training and development.
• Organise network events within the region with the aim of expanding the network and connecting groups
• Manage multiple stakeholder relationships within the region with the ability to adapt to meet the needs of the stakeholder.
• Work with the wider UK team and organisational partners to ensure groups are provided with the best support suitable to them.
• Continuously working with local stakeholders to understand changes within the local landscape which might impact on network groups to allow support to be adapted as and when required.

We are looking for someone to join our Safeguarding Team as a Diocesan Safeguarding Advisor (DSA).

Hours: 35 Hours

Salary: £42,548- £49,786

The role of Diocesan Safeguarding Advisor is;

• To manage allegations of abuse and provide support as appropriate
• To support Victims and survivors of abuse
• Progress cases to their full conclusion within the time frame stipulated by the Head of Safeguarding
• Support the triage of incoming safeguarding cases 
• Collate information regarding disclosures of abuse, allegations or concerns 
• Complete comprehensive risk assessment on individuals who pose a risk in the church context
• Prepare comprehensive safety plans for individuals who pose a risk in the church context
• Keep all case files up to date by accurately and consistently recording actions taken on cases using the Diocese case management system
• To actively liaise with relevant agencies, for example, the police and probation services, and local authorities
• To ensure known offenders within (or returning to) the church community are appropriately managed and supported by the church
• Contribute to the work of the governance structure in relation to safeguarding including attending and chairing meetings

The successful candidate must be;

A Qualified Social Worker or have equivalent experience through working in Safeguarding, eg in a health, police, local authority or probation setting. There is flexibility in background, and we ask applicants to fully expand on this in their application when addressing their suitability for the role.

Candidates must have a minimum of 3 years’ experience of front line child protection intervention and/or risk assessment of adult perpetrators, and application of risk assessment.

The package includes a competitive salary, flexi-time scheme, an 8% non-contributory pension with an additional 5% matched contributions, hybrid working (50%), and 30 days’ annual leave plus bank holidays and four customary days a year (between Christmas and New Year).

Closing Date for Applications: Monday 16th September  2024

Interviews: Wednesday 25th September 2024

A full DBS check is required for the successful candidate

Our Values

The Diocesan values, Loving, Living, Learning, are vital to the way we encourage equality, diversity and inclusion in our workplace. We aim to:

• Love God, the world and one another.
• Live in the world as it is, but, drawn by a vision of something better, we want to help individuals and communities flourish,
• Learn when we get things wrong, by listening and growing together.

The Diocese of Leeds is proud to be a Living Wage Employer.

Leeds Diocesan Board of Finance (The Board) is committed to providing equal opportunities in employment and the workplace and in avoiding unlawful discrimination.

Accordingly, the Board will ensure that recruitment and selection, training and development, and promotion procedures result in no job applicant or employee receiving less favourable treatment on the grounds of race, colour, nationality, ethnic or national origin, class or caste, religious belief or lack of religious belief (unless this is an occupational requirement), disability, trade union membership or non-membership, gender or sex, sexual orientation, marital status, age, responsibility for dependents or being a part-time or fixed-term worker. The Board’s objective is to ensure that individuals are selected, promoted and otherwise treated solely on the basis of their relevant aptitudes, skills and abilities.

For clergy applying to this role, your Area/Suffragan Bishop must be informed of your applications at the earliest opportunity. Furthermore, you must seek a Diocesan Bishop’s Licence in order to be eligible for a new role, and please be aware that granting a licence is subject to a CCSL from your Area/Suffragan Bishop.

The Diocese of Leeds is currently unable to sponsor candidates without Right to Work in the UK. Candidates must have Right to Work in the UK to take up this role.

To download a copy of our policy for the recruitment of ex-offenders please visit our Diocesan website.

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C. 

Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.  

Working under the guidance of the Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across identified areas within Eastern ODN. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care. 

This post will require extensive travel across Bedford and Luton (and the surrounding areas) and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.

If you would like to apply, please go to our website.

Global Canopy is a data-driven not for profit that targets the market forces destroying nature. We do this by improving transparency and accountability. We provide innovative open-access data, clear metrics, and actionable insights to leading companies, financial institutions, governments and campaigning organisations worldwide. 

Corporate Performance: A growing number of companies and financial institutions are seeking to mitigate their impacts on nature. But many have made commitments that are not being met, and others are failing to take any action at all. Through our Corporate Performance work and Forest 500 project, we assess the policies and performance of influential companies and financial institutions. Our newly launched Deforestation Action Tracker monitors financial institutions with significant climate commitments to track their action on deforestation and associated human rights abuses.

We also support financial institutions and investors by providing a suite of guidance including our Deforestation-free finance Roadmap, Pensions Guidance and our Deforestation-free investment mandate. And we support the finance sector, policy makers and other stakeholders by providing market-leading data on deforestation and ESG metrics through our Forest IQ project. 

The role: overview 

Global Canopy is seeking an experienced and effective Data Systems Lead at a moment of very rapid growth and ongoing opportunity for the organisation as we implement our 2023-2030 strategy to end market impacts on nature.

This newly created role is an exciting opening for a motivated individual with strong technical expertise to build out and support the expansion of Global Canopy’s world-leading environmental data into systems that will support our key audiences, particularly in the finance sector, to eliminate deforestation.

You will have a proven track record of effective planning and execution in a relevant organisational setting, and will be able to flourish in a collaborative and dynamic non-profit, working with complex programmes and partnerships worldwide.

You will line manage at least one other data team member as well as coordinating third party data and product service providers and the budget for engaging them.

The role will focus on the projects in Global Canopy’s Corporate Performance programme but will liaise closely with analysts, researchers and other data and product focused roles across the organisation.

To be successful in this role, these are the things that will matter the most:

• Demonstrated professional experience in developing and maintaining data systems. 
• Proficiency in SQL and Python; these are essential.
• A strong drive to contribute to our mission and a passion for sustainability.

Essential behavioural competencies: 

• Managing time across multiple priorities, projects and deadlines. 
• Engaging and developing good working relationships with multiple stakeholders.
• Attention to detail and quality.
• A problem-solving approach and ability to identify opportunities to improve data systems.

Desirable:

• An understanding of ESG data, nature-related data and/or assessment or disclosure initiatives.
• Experience with sqitch or other database change management systems.
• Experience in leading a team and/or managing direct reports.

At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities. We are committed to reducing systemic barriers in our recruitment processes. 

Global Canopy works on issues of tropical deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We welcome applications from people from these regions.

Global Canopy is an inclusive employer and accommodations will be made to allow anyone who requires additional support to apply for this role. Please get in touch with us if you require any additional support.

To find out more, download the recruitment pack or visit our website. 

This vacancy involves a unique opportunity to be the Program Coordinator of an exciting new regional partnership program alongside National Ugly Mugs and POW (Notthingham) funded by the National Lottery Communities Fund. Based with Basis Yorkshire but supporting all 3 partners, this role will have responsibility for managing the program and monitoring the performance of the 3 partners including the 3 specialist Sex Worker ISVAs as well as supporting each organisation to influence policies relevant to the program including health, housing, addiction, policing etc. We are currently also advertising for 3 SW ISVAs in connection with this program; please see the vacancy sections on the 3 partners (Basis, NUM and POW)if you are interested in these.

Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women who are involved in sex work. For more information about what Basis Yorkshire does and its values, please visit our website. 

Working closely with our existing Head of Services, you will have joint responsibility for the operational management of Services across our organisation. Key tasks and responsibilities will include:

• Line managing our Service Managers.
• Liaising with and reporting to commissioners.
• Monitoring service efficacy.
• Ensuring all services have written policies and processes in place.
• Supporting the senior management team with the development of new services.
• Acting as a Designated Safeguarding Lead.
• Mobilising new services.

You are required to maintain regular contact with partner agencies, commissioners and funders, negotiating on behalf of the charity, and building strong and positive relationships with others.

This role can be based in either Wiltshire or Devon, requiring travel across the South-West and a willingness to attend meetings in all our offices on occasion.

MAIN RESPONSIBILITIES

SERVICE DELIVERY MANAGEMENT TEAM

• Be an active member of the Service Delivery Management Team.
• Contribute to the development services across FearFree.
• Ensure FearFree complies with all legal requirements; advise the CEO when a breach is likely or has occurred.
• Achieve and maintain external accreditations, such as Leading Lights, ISVA Standards and Respect Standards.
• Provide cover for your counterpart Head of Services (primary responsibility for safety and support services).
• Act as a Designated Safeguarding Lead for FearFree.
• Support senior colleagues – including the Head of Communications, Head of Fundraising, and Head of Finance – to ensure excellent services and a joined-up approach. 

MANAGEMENT ROLE

• Attend management team meetings.
• Mobilise new services.
• Take a leading role in the writing and development of tenders and bids for new services.
• Working within the agreed policies, principles & codes of practice of FearFree, develop, implement, sustain and improve frameworks and systems to achieve objectives and priorities through effective procedures.
• Work with relevant senior managers to advise on formulating, updating & monitoring relevant FearFree policies & procedures, updating manuals as and when required, ensuring that support staff have appropriate access to them and record sightings of updates.
• Manage change in accordance with change control procedures.
• Liaise and network with other agencies, statutory, voluntary, & private as appropriate.
• Oversee the quarterly and annual reviews for Commissioners.
• Develop and manage own workload having the ability to work independently, using own initiative.
• Attend relevant local, regional and national groups, forums and meetings as appropriate.
• Contribute to the development of new projects as required.
• Manage other tasks appropriate.
• Ensure all services meet with the requirements of accredited bodies, legislation, contractual obligations, best practice and FearFree policies.

SUPERVISORY ROLE

• Ensure the provision of line management, support and supervision for Service staff.
• Respond to complaints escalated from the projects.
• Develop and oversee project/service plans.
• Monitor compliance with procedures at project level.
• Chair project/service management meetings.
• Ensure project reports and returns are completed on time.
• Provide advice, information, training and support to staff related to organisation policies and procedures as required.
• Arrange training courses or identify training opportunities to ensure staff & volunteers have access to specific knowledge related to relevant issues for service delivery.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

We are looking for an experienced, confident and organised professional to support the Diocesan Safeguarding Advisor with our safeguarding function and team.

Through the implementation of newly agreed plans in each of our regional Deaneries, the Diocese is, like the Church of England, undergoing a period of transformational change. The need to retain and develop our safeguarding practices and processes at the heart of these changes is key. To do this you will be approachable and adept at communicating sensitively and professionally with people at all levels and from all walks of life, including parish members, staff, clergy and volunteers. At the same time, you will have the gravitas and professionalism necessary to inspire confidence in others, and to achieve results.

The ADSO will be a key member of our safeguarding team, promoting best practice in all matters relating to safeguarding in the diocese. This will include supporting parishes, clergy, and Cathedral staff. The ADSO will have a portfolio of casework and risk management.

This is an interesting opportunity for the right person who has a relevant safeguarding background, to grow and develop in a complex, challenging and undoubtedly rewarding work environment.

At the Diocese of Truro, we really value work-life balance and employee wellbeing, have a friendly and supportive working environment and are committed to encouraging your development. We offer benefits to such as a range of wellbeing activities, flexible working, up to 26 days leave and a Pension Scheme with 9-15% employer contribution. Find out more here about working for us: Working with us - See our vacancies - Truro Diocese : Truro Diocese

To apply and for more information please visit the Pathways recruitment site.  Sorry, we do not accept CVs. Please note that whilst some home working is permitted this role cannot be done remotely and we do not pay staff to commute from outside Cornwall.

SAFEGUARDING - EVERYONE MATTERS - EVERYONE’S RESPONSIBILITY

The Diocese of Truro strives to be trauma informed, and is committed to developing safer policies, cultures, and practices.

We are looking for a part time Information & Advocacy Community Support Worker in Scotland, home based in North Scotland (Inverness or surrounding area due to travel requirements and location of NHS services).

You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.

Please download the job description to see full role responsibilities.

About us:

Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK.  We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions.  We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Home based in the North of Scotland. 

Please note: you will need your own car and be able to drive for this roles.

*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable

Are you a caring, compassionate person with the skills and enthusiasm to make a difference to individuals living with dementia and their carer?

The role is based in St Helens and the co-ordinator will be expected to work at sites across the town and the surrounding area. The role involves planning, organising and running a range of activities, outings and events at different sites. Excellent administration, planning and time management skills are required.

You will visit people who are living with dementia and their carers and offer a person-centred approach to signpost them to activities and support that is available in the area. You will work closely with the Trust’s Welfare Officers, Admiral Nurse and external agencies.

You will be expected to identify areas for development within the service and to have a good knowledge of dementia services.

You will carry out regular reviews of the service to ensure it meets the needs of the people the service supports.

The role will involve recruiting, supporting and training volunteers to assist with activities.

You will manage expenditure within an agreed budget.

Key requirements for the role

· Applicants should hold or be willing to work towards the Certificate in Dementia Care or Awareness in Dementia at a            minimum of level 2. NVQ 2 in Health and Social Care would be an advantage.

· Applicants should have a minimum of 12 month’s experience of working with individuals with dementia.

· Ability to use Microsoft Office, Outlook and Excel.

· A full clean driving licence and use of own car is essential. Expenses will be paid for business mileage.

· An enhanced DBS check.

· Two satisfactory references.

· Completion of a satisfactory workplace medical.

·         

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities’ employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

The Turn2us E-learning resource is a key project aiming to equip non-professional advisers with the knowledge and tools they need to effectively support people experiencing financial insecurity.

Our e-learning project is in its early stages. While we've laid the groundwork and prepared initial courses, there's significant potential for the right candidate to make a substantial impact on its further development and expansion.

You’ll also be working with our benefits experts and communications team to create high quality information content for a variety of platforms and mediums.

You will be someone with experience in the creation of varied and high-quality digital and print content both written and visual, in particular e-learning courses, as well as a passion for developing a deep understanding of our users and their needs.

The ideal candidate can work independently and manage their own time to hit project deadlines. You will enjoy working as part of a small team but will also be able to work across the whole organisation to develop new content. You have great communication skills and are comfortable working with users, community groups and other stakeholders to discover their learning needs.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 9th September, 9:00am

1st Interview date: 24th and 25th September

Join us as a HR BP and play a pivotal role in driving success, enhancing colleague experiences, and shaping the future of our organisation.

What is a HR Business Partner?

As a HR Business Partner, you will serve as a partner to the organisation's leadership and provide comprehensive HR support to drive business objectives, enhance our colleague experience and continually evolve our organisational effectiveness. You will collaborate with various stakeholders within your specific locations responsibilities, including our senior leadership, centre management, to develop and implement HR strategies, policies, and programs aligned with the company's goals and values.

A large part of the role will be based around managing employee relations with your key stakeholders. You will be expected to provide a first-class Employee Relations service to line managers and colleagues that embodies our company values and minimises impact to the day to day running of the company whilst being compliant with UK legislation and company policy.

As the HR Business Partner, you will contribute to the effectiveness of HR service delivery and will be an active participant and role model within the HR Team and wider organisation.

The HR function is responsible for ensuring the appropriate, sustainable, organisational structure is in place for MSI Reproductive Choices UK to achieve its mission, goals and objectives. As custodians of the values and culture of the organisation, the HR team are responsible for the employment policies, procedures, practices and systems that govern the full colleague life cycle.

About You

You will be CIPD (ideally level 7 qualified) or have relevant HR experience. Reporting to the UK HR Manager, you will be working within the HR department, working closely with other members of the HR team and Operational teams within the regions.

To perform this role, it is essential that you have the following skills:

• HR Experience & Employment Law: Strong background in HR with knowledge and application of employment law.
• Employee Relations: Experience with managing and ability to demonstrate handling a number of ER matters consecutively including absence management, disciplinary actions, grievances, performance issues, and organisational changes.
• Communication & IT Skills: Excellent written and verbal communication; proficient in IT and HR systems.
• Self-Management & Discretion: Ability to plan, prioritise, make decisions independently, and handle confidential matters with discretion.

What can we offer you:

A comprehensive benefits package designed to support your financial wellbeing, health, work-life balance, and career growth:

• Financial Reward: Competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through Blue Light card.
• Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
• Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
• Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

Location: London Support Office – Conway Street (Hybrid)

Contract type: Permanent, 35 hours

Salary: £42,213.23 - £51,078.01 (dependant on experience and location) 

Senior Public Affairs Officer

This is a pivotal moment in our parliamentary influencing with the arrival of a new Government, and here at YMCA England & Wales we have created an exciting new role for someone to help us continue our important work in this space.  The timing couldn’t be better for an experienced parliamentary operator to forge crucial new relationships across the political spectrum. Our policy interests are focused on youth; and the barriers and opportunities they face ahead. We work to influence Government on key issues such as affordable housing, access to youth services, benefits and ensuring everyone has the best start in life. The role will give you the opportunity to shape and influence real policies which can affect lives for the better.

YMCA England & Wales is a unique organisation: We blend an immediately recognisable national profile alongside our support, development and representation of 85 local YMCA’s, ranging from small community-based organisations to nationally relevant specialists.

You will bring influence with key decision makers through our campaigns and policy positions. You will support YMCAs policy function and drive a range of public affairs activities to engage and build relationships across Government, Parliament and the Civil Service. You will also provide a full range of public affairs advice and support to the YMCA Federation.

We will hire a strong communicator, both spoken and written; you are able to create accurate and informative communications to persuade and influence a target or audience. Perhaps you’re looking to deepen your already established experience in a public affairs role in the charitable sector or maybe you have worked in parliament in recent years.  Whatever your exact experience we would love to hear from you.  Please apply with your current CV to start the conversation!

Battersea is supported by over 600 volunteers across our three centres. The Volunteering Team are responsible for the recruitment, training, and ongoing support of volunteers at Battersea. Our volunteering programme is accredited by Investing in Volunteers, and we influence best practice in volunteer management across Battersea. 

We’re looking for a proactive individual who is passionate about volunteering to join our team as a Volunteer Coordinator. Our Volunteer Coordinators are responsible for coordinating volunteer recruitments, providing volunteer management advice and guidance to staff who work with volunteers, and establishing positive relationships with volunteers to ensure they have a fulfilling volunteer experience at Battersea. This role will work directly with kennel volunteers at Battersea London. 

This role also has the opportunity to work on projects to improve our volunteer programme at Battersea.

The ideal candidate for this role would be someone who is passionate about the benefits of volunteering, for volunteers and animal welfare; and has experience of working constructively and collaboratively with colleagues from different teams.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd September 2024

Interview date(s): 11th/12th September 2024

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

EMPLOYMENT SPECIALIST ROLES (multiple openings across mild to moderate or severe mental health conditions)

Twining Enterprise supports people across North & West London with mental health challenges to find and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach.

We are now looking to recruit a number of professional and self-motivated Employment Specialists to join our dynamic and high performing teams in Barnet, Brent, Ealing, Harrow, Hounslow, Hillingdon, Hammersmith & Fulham and Haringey.  We urgently need people for our Hammersmith & Fulham and Haringey teams.  You will provide an employment support service to help people with mental health conditions gain and sustain paid employment.

In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.  We are strongly committed to equality of opportunity in employment and oppose all forms of unlawful or unfair discrimination.

Job title – Employment Specialists (multiple openings across primary and secondary care)

Salary - £29,432 – £32,760

Responsible to – Team Leader

Location – Barnet, Brent, Ealing, Harrow, Hounslow, Hillingdon, Hammersmith & Fulham and Haringey.

Contract – Permanent 

Full time

JOB PURPOSE

To inspire people with mental health conditions to progress, and to gain and sustain paid employment.  Some Employment Specialists will support clients with common (mild to moderate) mental health conditions (e.g. anxiety, depression), whilst others will support clients with more severe and enduring mental illness (e.g. schizophrenia, bipolar, personality disorders).

Depending on what clients are right for you to work with, you will either work across the local NHS primary or secondary care network alongside NHS clinicians to secure client referrals.

To work with clients with more serious mental illness, you will need to be comfortable supporting people who have experienced / are experiencing serious mental health challenges, as well as possibly other serious difficulties in their lives.  Although you will receive full training and support, it’s important you are aware of the potential impact this may have on your own mental wellbeing.

All Employment Specialists will follow the 8 principles of IPS, adhere to the IPS Fidelity Scale and achieve monthly targets and KPIs with the required administration and compliance.

Responsibilities and Duties

1. Engage a caseload of clients with mental health problems and establish trusting, collaborative relationships to support them into employment in line with contract targets and IPS fidelity.

2. Assess clients’ employment support needs; implementing and adjusting employment plans as necessary to support each client’s desired outcomes along IPS requirements.

3. Develop and deliver a range of practical services to meet clients’ needs including career guidance, job searching, CV preparation, interview skills, individual coping techniques or work coaching.

4. Build a constant flow of referrals to ensure a dynamic caseload.

5. Conduct weekly employer engagement activity in line with IPS Fidelity.

6. Understand the complex issues a client may face, recognise holistic support needs and work in conjunction with clinical staff.

7. Facilitate access to expert financial advice on welfare benefits and ‘access to work’ resources.

8. Provide support and reasonable adjustments if required, to employed clients to support them to stay and progress in work.

9. As requested, attend clinical team meetings to provide advice and information on employment and IPS.

10. Collaborate with community partners to raise awareness of employment and mental health issues and promote access to the service.

11. Maintain accurate and up to date records of activity and outcomes in line with service requirements, ensuring the IT database is up to date and paperwork compliant.

12. Update and maintain NHS database (IAPTus).

13. Receive regular supervision and training to meet individual, team and organization’s needs.

14. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

15. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, safeguarding and data protection.

16. Perform other tasks as required by your manager.

PERSON SPECIFICATION

Essential Knowledge, Skills and Abilities we will shortlist you on.

We are also interested in transferable skills and experience which could support your attributes in these areas.

· Understanding and experience of the support needs of people with mental health conditions in finding, returning to/retaining mainstream employment.

· Knowledge and experience of working in a health or social care setting.

· Able to present confidently to external stakeholders and partners at various levels.

· Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (training will be provided).

· Experience of effective diary management, prioritising tasks and working to tight deadlines.

· Proven ability to work effectively and be accountable in an outcome-driven environment.

· Strong client needs assessment and action planning and competent in accurate record keeping and casework administration.

· Excellent computer skills including ability to utilise database and Microsoft packages.

· Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.

· Ability to think creatively to provide solutions for clients and provide excellent local partnership work.

· Willingness to travel in designated London Borough.

· Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.

Desirable Experience and Skills

· Experience working in an IPS or employment and disability service.

· Experience working in a mental health setting.

Attitudes

· Positive, professional, and self-motivated

· Dynamic personality, confident engaging with a range of stakeholders to promote the service.

· Strong belief in the value of employment in supporting good mental health.

· Empathetic and person centred.

· Committed to equality of opportunity and diversity.

· Open to feedback and proactive in addressing self-development.

· Proactive in managing one’s own health and wellbeing.

ABOUT TWINING ENTERPRISE

Who we are

Twining Enterprise exists to improve mental wellbeing by supporting people in and into work. Everything we do is aimed at helping people with mental health conditions gain access to the benefits work has to offer.  Our tailored practical employment support doesn’t just help with work-related goals, it improves our clients’ wellbeing and lives.

We are one of London’s leading mental health employment charities. We provide life-changing support to 2,000 Londoners with mental health problems every year.  Our clients regularly tell us that our support has helped them achieve progress they didn’t believe was possible.

How we work

Individual Placement & Support (IPS) is an internationally recognised and evidence-based supported employment intervention.  IPS is regarded as the most effective and efficient way of helping people with mental health issues into competitive and sustainable employment.

Twining was the first non-NHS provider to be awarded Centre of Excellence status for its IPS service in Barnet.