Museum Jobs

Our Learning and Participation department seeks to inspire people to protect the natural world, train the next generation of experts, and extend our reach, ensuring that our Gardens and wider work are accessible for everyone.

This role is pivotal in maintaining the smooth operation of the Learning and Participation department, providing operational support and excellent customer service across its activities. The position involves close collaboration with our Schools, Community & Access Learning, Family Learning, and Guided Tours teams.

This role requires an Enhanced DBS check + Child Barred List.

About You

Our ideal candidate will be logical and methodical, with experience of planning, administering, and developing processes. They will have excellent verbal and written communication skills, with the ability to work well as part of a team to deliver a high-quality service and project a positive image of Kew

They will be able to manage conflicting priorities and work at pace, being proactive in raising issues and suggesting improvements. Whilst already possessing excellent IT skills, they will be open to new ways of working, and quick to learn new processes.

We expect interviews to take place in the first few weeks of January 2025.

As an operational role, this job is primarily onsite with some capacity to work from home, dependent on business needs.

About Us

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi. 

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

We are looking to recruit a Apprenticeship and Skills Pathway Manager to join our team based in Midlands. You will join us on a full-time, fixed term basis (13 months maternity cover) and in return, you will receive a competitive salary of £31,500 per annum

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

Purpose of the Apprenticeship and Skills Pathway Manager role:

We are looking to recruit an Apprenticeship and Skills Pathways Manager as part of our HR and Volunteering team, to support the delivery of the Museum’s Skills Pathways Programme (apprenticeships, work experience and insight experiences) which provides opportunities and career pathways for young people and under-represented groups. This is a new and exciting opportunity that is a key part of our Inspiring People Strategy.

Key responsibilities of our Apprenticeship and Skills Pathway Manager include:

• Leading the Museum-wide apprenticeship programme and be an internal advocate for apprentices, sharing knowledge about best practice guidance and ensuring that policies and practice reflect up to date guidance.
• Ensuring that the Museum is able to attract a diverse range of high quality apprenticeship candidates and meets our statutory obligations with regard to apprentices.
• Planning and projecting manage the delivery of apprenticeship schemes, ensuring this meets the strategic direction set by the Museum and ensure that it is delivered on time and within budget.
• Deleading the Museum wide work experience programme to include long-termwork experience opportunities alongside shorter insight experiences (e.g. partnering with local schools)
• Ensuring that the Museum is able to attract a diverse range of work experience students across all organisational disciples.
• Working with line managers to identify new work experience opportunities that offer high quality experience for students.

What we are looking for in our Apprenticeship and Skills Pathway Manager:

• Demonstrable experience of working in a learning and development environment
• Knowledge of designing or managing professional learning and/or talent development programmes.
• Articulates the Museum’s purpose and objectives and supports the team to see their role within it.
• Actively shares experience and knowledge with team and, where appropriate, the wider Museum to develop understanding and knowledge. 
• Confidently engages with stakeholders and colleagues at all levels, both internally and externally
• Motivates and provides confidence to team members, allowing them to utilise their skills and knowledge and act with relevant level of autonomy

Closing date for applications: 5th December 2024

Interviews will take place on: 16th December 2024

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.

Supporter Data Assistant
Advancement
Full-time
Fixed-term (until 25 March 2025)
£28,144 per annum
Application deadline: 12pm (midday) on Monday 9 December 2024

The British Museum seeks a Supporter Data Assistant to contribute to its mission of offering an exceptional supporter-centric experience. The role is integral to maintaining and enhancing supporter relationships by assisting in key strategic tasks related to data management, gift processing, and e-communications. Reporting to the Supporter Data and Insight Officer, the assistant will coordinate data projects, manage event nominations, support internal working groups, ensure accurate gift entry, and uphold GDPR compliance.

The candidate should possess excellent interpersonal and data skills, thrive in collaborative settings, and actively contribute to supporter engagement initiatives. Additionally, duties include training new staff, preparing mailing lists and supporter credits, and participating in Museum events, sometimes outside regular hours.

Key areas of responsibility:

• Under the guidance of the Supporter Data and Insight Officer, to assist with the coordination of supporter data projects co-ordinate nominations for Museum event guest lists for members of the fundraising teams and other departments.
• To provide support to the Database Officer Email and Insight with projects relating to e-communications; support with building emails and cleaning data.
• To assist in the Advancement Operations Supporter Experience working group.
• To assist where appropriate and collaborate with other teams to ensure supporters receive the best possible supporter journey and experience with the Museum.
• To provide support with gift entry ensuring that gifts and pledges are entered onto the Raiser's Edge using the correct fund codes to ensure accurate reporting of a total fundraising income.
• Supporting the management of gift documentation.
• To assist in keeping the Advancement Engagement plan up to date, including keeping track of critical data deadlines required.
• To assist with the collection of insights, under the guidance of the Supporter Data and Insight Officer and Database Officer, Email and Insight.
• Be responsible for checking and supporting the collating of large sets of data.
• Play an active role at evening and breakfast events outside of working hours (time off in lieu will be given).

About you:

• Educated to A-Level or equivalent.
• Highly IT literate including Microsoft products such as Excel, and preferably with knowledge of CRM databases such as Raiser's Edge.
• Experience working at a charity or not for profit organisation, or in a creative industry.
• Strong attention to detail and ability to multi-task and prioritise effectively.
• Experience working proactively and methodically while managing your workload and deadlines.
• Excellent creative and problem-solving skills, with a calm and patient approach to explain research matters to others.
• Ability to work independently or as part of a team, and to work out of hours (time off in lieu will be given).

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays
• Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
• Interest-free travel, bicycle and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

The interviews are expected to take place w/c 6 January.

Queer Britain is the UK’s first and only LGBTQ+ museum, and it’s for all. Our warm and collegiate team opened the museum in our beautiful space in Kings Cross two years ago. Since then, we are proud to have won the Museum Association’s Best Small Museum of the Year award and welcomed over 100,000 visitors

OUR VISION To progress Britain’s understanding of itself by giving queer stories and experiences their rightful place.

OUR MISSION Queer Britain works to Reclaim and Preserve queer people’s stories and objects and Inspire by celebrating and educating about LGBTQ+ lives, impact and culture.

OUR VALUES We are Open - everyone is welcome and respected. We are Courageous - we act with boldness and seek out the truth. We are Connected - we are collaborative and connected to culture

Your aim will be to support the Museum Director with raising around £500,000 per year from charitable sources.

Person Specification:

• An outstanding fundraiser, with a track record of securing four and five figure donation.
• A fundraising professional, experienced in working within at least one of the main areas of fundraising: membership, individual donors, grant-makers or corporates.
• Someone committed to providing outstanding, engaging and exciting donor & sponsor stewardship.
• Someone able to build positive relationships with internal and external stakeholders, including Museum staff, guest artists, visitors, volunteers and board members.
• Someone excited about the prospect of working a cultural organisation with inclusive storytelling at the heart of everything we do.

Role Description:

Research and Prospecting - Working alongside the Director, Development Committee and the Board, you will identify and research prospective people, companies and grant-makers that could support Queer Britain.

Pipeline Management - Using our CRM system, you will maintain our pipeline, ensuring records are up to date and accurate.

Cultivation - Using the full resources of Queer Britain, you will create cultivation plans that may include informal meetings, tours of the museum, meetings with key Museum staff, workshop visits and private dinners

​Making the ask - You will be fearless in asking people to support the Museum, and will support the Museum Director with pitching to companies and writing grant applications.

Stewarding and Reporting - You will ensure that all Queer Britain supporters understand the impact of their donation with a stewardship programme that entertains, engages, and encourages renewal. 

We are delighted to introduce this job opportunity at the Culture Trust Luton for a 0.5 Project Manager. Through a successful funding application to The National Lottery Heritage Fund, we have been awarded £177,513 funding to deliver a Resilience project called ‘Reconnect’. This multi-faceted project explores the Trust’s customer services, sites and operations. There is also funding to deliver events and consultations as well as creative activities to promote engagement and volunteering. The Project also has a budget for making operational improvements that have been identified through the project.

We seek an experienced Project Manager to draw together the delivery of this project, coordinate specialist consultants, creatives and community groups and work with the Culture Trust Team on exploring and embedding change.We are a progressive, Luton-based, arts and cultural charity with a mission to connect communities through culture and creativity. We welcome 250,000 people across the year to our stunning heritage sites; the Hat Factory Arts Centre, Hat District creative workspaces, Wardown House Museum and Gallery, and Stockwood Discovery Centre. The Reconnect Project will work across all our functions, but there will be a particular focus on Stockwood Discovery Centre for community activities and volunteering. 

Head of Development

Location: Dudley, West Midlands
Job Type: Full time, 37.5 hours per week + Benefits
Contract Type: Permanent
Salary: £48,000 per annum

Our client is seeking a Head of Development to lead the creation, development and delivery of the Museum’s fundraising strategy. The Head of Development will identify and meet funding requirements for large capital projects and lead the growth of recurring funding income from members, patrons and legacies. This includes compliance responsibility for fundraising governance, processes, budgeting and developing resources to grow both restricted and unrestricted funds.

What will you be doing?

As the Museum’s funding specialist, you will create, develop and deliver the Museum’s fundraising strategy, generating income from trusts and foundations, individuals, public and statutory bodies and any other appropriate fundraising sources. Your responsibilities include:

• Establishing sustainable relationships with major funders, partners and potential donors.
• Articulate a clearly defined ‘case’ for supporting the Museum.
• Oversee the growth and diversity of the Museum’s membership, patron and legacy programmes.
• Maintain oversight of larger trust fundraising opportunities and provide direction for restricted fundraising activity.
• Work collaboratively with colleagues across the Museum, identifying and meeting funding requirements for specific projects.
• Coordinate the reporting requirements of existing and new funding agreements and preparation of future funding bids.
• Represent and promote the Museum at networking events.
• Manage the relationship between the Museum and the Fundraising Regulator.
• Lead and develop a small fundraising team.

What are they looking for?

• Evidential experience in fundraising in the cultural sector with a proven track record in writing and winning funding bids and developing fundraising strategies.
• Proven success in raising income and support from a diverse range of funders, including individuals, businesses, trusts and foundations, and public/statutory sources.
• Someone who is results-driven with the ability to represent the Museum to a range of external audiences and demonstrate the highest levels of integrity.
• A first-class communicator with the ability to, and experience of, communicating a vision and a case.
• A flexible and adaptable approach to changing demands and priorities.
• Optimum standards of presentation, attention to detail and accuracy.
• Confident budgetary skills and experience of working under pressure and to deadlines.

Who are they?

They are an award-winning 31-acre open-air museum. Throughout our 46-year history, their aim has always been clear: Inspiring your discovery of the Black Country. They ensure that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations.

What can you expect?

• Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
• Opportunity to learn new skills.
• Competitive rewards & benefits.
• Supportive & inclusive work culture.
• Positive attitude to work-life balance.

What are you waiting for? Begin your Journey now and apply using your most up-to-date CV.
They are an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. They are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. They welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.

Their commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.

Closing date: 02 December2024

Virtual first Interviews will take place on a rolling basis and final interviews will take place in the early weeks of December 2024. Adjustments will be made should successful candidates be unable to attend.

As they say in the Black Country, tara-a-bit!

You may have experience in the following: Fundraising Manager, Development Officer, Grants and Partnerships Manager, Philanthropy Manager, Trusts and Foundations Officer, Donor Relations Manager, Capital Projects Fundraiser, Legacy Giving Manager, Cultural Sector Development Officer, Head of Philanthropy, Sponsorship Coordinator, Community Engagement Lead, Corporate Partnerships Manager, Events Fundraising Lead, Charitable Giving Advisor, etc.

REF-217 924

Food and Beverage Lead Manager

Our client is seeking an experienced Food and Beverage Manager to oversee its £2.5M turnover catering operation, managing five team managers and ensuring a safe, high quality and commercially successful visitor catering experience.
The Food and Beverage Manager will collaborate with senior management, external stakeholders, and suppliers, offering a unique opportunity to shape a dynamic team and enhance one of the UK’s leading heritage attractions.

What will you be doing?

• Leading the execution of Food and Beverage operations, ensuring integration with the Museum's period-authentic visitor experience.
• Owning and managing the Museum’s catering offer for its corporate clients and events.
• Providing Inclusive leadership and development to the Museum’s Food and Beverage team, ensuring high standards of customer service across all Food and Beverage operations.
• Overseeing the creation and delivery of developmental, compliance and regularity training.
• Regular analysis and reporting of commercial data, using this to inform future planning and to propose improvements to the catering offer.
• Significantly contributing to the development of the Food and Beverage operating budget and managing adherence to this.
• Negotiating with suppliers and periodically testing the market to secure competitive supply agreements.
• Developing and ensuring adherence to internal policies, best practice and legal requirements, especially regarding Food Safety.
• Ownership of record keeping, renewals and compliance of all Museum catering equipment.

What are they looking for?

• Proven operational leadership in a cluster Food and Beverage business of a similar scale.
• Acute knowledge of food hygiene compliance and experience of implementing best practices.
• Demonstrable commercial acumen, with a strength for understanding profitability driving efficiencies and improving margins whilst maintaining the quality of product and service.
• Expertise in data analysis and a good understanding of how to maximise an EPOS system to manage and obtain that data.
• Willingness to adopt dynamic working patterns, supporting events and bookings beyond daytime operations.
• Passion for the Museum’s mission, independence, and unique visitor experience.
• Strong inclusivity, respect for diversity, and ability to foster a talent-retaining environment.
• Integrity, clear communication skills, and the ability to represent the Museum compellingly.

Who are they?

They are an award-winning 31-acre open-air museum. Throughout their 46-year history, their aim has always been clear: Inspiring your discovery of the Black Country. They ensure that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations.

What can you expect?

• Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
• Opportunity to learn new skills.
• Competitive rewards & benefits.
• Supportive & inclusive work culture.
• Positive attitude to work-life balance.

What are you waiting for? Begin your Journey now and apply using your most up-to-date CV.

Our client is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. They are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. They welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.

Their commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.

Closing date: 11 December 2024

Interviews will take place on a rolling basis and ideally, they hope to hold final interviews before Christmas. Adjustments to interview dates will be accommodated.

Location: Dudley
Salary: £42,000 per annum
Hours: 40 hours per week (inclusive of some weekends and occasional evening work)
Contract: Full-time, Permanent
Benefits: Access to their 26 Acre Site – Generous Annual Leave Allowance – Contributory Pension Scheme – 24/7 Employee Assistance Programme – Retail Discounts via their Online Rewards Portal – Discounted Membership with Sandwell Leisure Trust – Complimentary Entry Passes to the museum – Staff Discount Scheme – Free On-site Parking – Enhanced Maternity/Paternity Pay – Payment of Professional Subscriptions - Free Flu Jabs

You may also have experience in the following: Food and Beverage Manager, Café Supervisor, Fast Food Store Manager, Deputy Retail Manager, Trainee Retail Manager, Bar Manager, Catering Manager, Restaurant Manager, Restaurant Deputy Manager, Restaurant Assistant Manager, Restaurant Supervisor, Hospitality Manager, Food Service, etc.

REF-218 251

We are searching for a Marketing and Communications Officer to join our team. In this role, you will work closely with the Head of Marketing and Communications, the Digital Marketing Officer, as well as external agencies and freelancers. This position is ideal for a collaborative marketer who can develop and manage diverse storylines and foster relationships across internal teams, journalists, and marketing partners.

The successful candidate will lead campaign management, email marketing, and PR efforts, focusing on reaching new audiences and increasing awareness of Lakeland Arts. You will play a key role in driving engagement with our programmes, events, and membership opportunities.

Lakeland Arts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

You can see a more detailed breakdown of the key responsibilities for this role in the attached job description. Please note that the key responsibilities listed in the job description is not an exhaustive list.

Residential Support Worker (19857)

Liverpool Transition, Preparation and Moving-On Service – Children's Residential Home

Barnardo's Transition, Preparation and Moving-On Service is looking for a residential worker for its 4 bed Children's home.

This is a service commissioned by Liverpool City Council to deliver Children's residential support in line with statutory requirements utilising therapeutic approaches. The service consists of one 4 bed Children's home.

The service aims to provide a nurturing environment within our high-quality home, which will meet the needs of children and young people who have experienced trauma, neglect, rejection, and whose basic needs have not been met.

The home offers our young people a safe space to enjoy themselves with activities such as karaoke, pamper, movie and games nights. Our young people are also encouraged to enjoy activities such as horse riding, going the cinema, indoor adventure parks, museums, theatre shows, youth clubs, fairs/theme parks i.e. Alton Towers, Blackpool and Southport.

We always ensure that our young people have the opportunity to enjoy at least one holiday/short break. 

We support our young people to learn skills such as cooking meals and baking.

In line with Barnardo's EDI awareness and ethos, we take part in cultural theme nights once a month.

On top of that, Saturday is takeaway night, so you even get a night off from cooking!

As a Transition home, our role is to support the young people in our care to either return back to their own families, move onto foster care, or move into semi-independence. The support we provide is vital in supporting our young people in their next chapter. You would play a huge part in this exciting role in changing the lives of our young people.

The home provides a truly therapeutically focussed environment that can meet the needs of young people who require support to manage their behaviours safely, develop their resilience and prepare them for the demands of future life with their own families or in other settings.

As a Residential Worker you will support the young people on a rota basis, covering the following:

• 3 on 4 off pattern across the year, with rotas completed at least one month in advance.
• Sleep ins - approximately 2 per month with an additional payment of approximately £68/sleep,
• Waking nights (approximately 2 per month)
• Opportunities to complete additional hours at an enhanced rate of pay.
• Some weekend working, on a rota basis
• Some bank holiday working – enhanced rates of pay for bank holiday working.

Designated days off are given following sleep ins and waking nights to promote wellbeing and recovery.

Your role as a  Residential Worker:

You will engage with and support young people in all aspects of their lives, attending to their practical, physical, and emotional needs, whilst safeguarding each young person at all times.

You will support the rest of the team around the young people, acting in the capacity of a corporate parent. You will support young people to enhance their social opportunities by accessing hobbies & activities in the home and in the community. This could include supporting young people to access meals out/cinema/theatre/activity clubs etc and engage with fun nights in e.g. Movie/pamper/ games nights etc.

If you have experience of supporting young people who have experienced trauma, are passionate about the children in your care and can show understanding, tenacity, consistency of care and the ability to engage with a wide range of young people – this may be the opportunity for you!

 

*For more specific role information please refer to the document below entitled  “PW1 Additional Info”

What you'll get from us

In addition to the extensive organisational benefits identified below, you will receive:

• A full induction within our trauma informed charity,
• Ongoing comprehensive training package, including Therapeutic Crisis Intervention, to enable you to be equipped to fully support our young people.
• You will be part of a team supported by a Therapeutic Co-ordinator and will also receive reflective group/individual sessions with our consultant psychotherapist,
• Monthly practice focussed supervision,
• On successfully passing probation, enrolment on a fully funded residential Diploma

Fauna & Flora is seeking a Finance Officer, Reporting & Systems to support the smooth running of Fauna & Flora’s finance and programme management systems and assist in their development. This role will prepare accurate and timely management accounts and other financial reports as well as assisting with the consolidation of the annual institutional budget.

You will have excellent numeracy skills and experience of working with financial accounting software. You will enjoy solving problems, with a meticulous eye for detail and a diligent and rigorous approach to work. You will have experience maintaining databases and feel confident working with large amounts of data.

You will be a good team player and enjoy working in a busy environment, with the ability to balance competing demands. With a proactive approach to your work, you will seek to add value and have opportunity to contribute your skills and expertise to Fauna & Flora’s growth and development.

In return, the role offers the opportunity to work for a ground-breaking organisation at the forefront of global conservation, with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes.

Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

This role is not eligible for sponsorship for a Skilled Worker Visa.

Please visit our website and download the job application pack below for further details on how to apply.

The closing date for applications is Sunday, 1 December 2024.

This role is responsible for setting and delivering the fundraising strategy and meeting fundraising
targets for Lakeland Arts. Leading a team and working closely with the Chief Executive Officer and
Senior Team, this position suits a fundraising professional with a track record of securing high level
income, strong and inclusive leadership skills and the ability to develop successful relationships.
Areas of responsibility include leading capital projects, corporate and major donor income
generation and providing leadership and direction for the Membership and individual giving
schemes led by the Development Officer. Working with the Development Office and a Development
Assistant you will build, grow and nurture relationships with supporters and external stakeholders to
raise funds to support our programme of exhibitions, participation activities and conservation
projects.

The Events and Hire Coordinator provides assistance for client relationships, scheduling, administrative management of a busy public and private events schedule, and finance (payments, invoices, contracts). The role is a vital support to the Events and Hire Manager. The postholder will frequently participate in events delivery on the day. This role will also collaborate with colleagues in the creation and provision of information and communication, in print and virtually (social media etc).

Salary: £42,479 per annum, rising to £44,716 after 12 months in London (or £38,290 per annum rising to £40,526 after 12 months outside of London).​

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

Closing date: 09.00, 2 December 2024.

Shortlisting date: 3 and 4 December 2024.

Interviews: 11 December 2024.

About the role

From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country. As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.

The Senior Practical Support Officer role is key to the delivery of NCVO’s support for small charities. You will be a key part of a small team, with a focus on managing and responding to enquiries that come in via phone and email to our Small Charity Helpdesk. We receive 400 – 500 enquiries a month about setting up and running a charity, with a particular focus on volunteering and governance.

Alongside the helpdesk you will also work with colleagues across NCVO on the production, and curation of content for our website and with internal and external stakeholders to produce sector leading practical webinars.

You will have a particular focus on volunteering, working with multiple stakeholders on a range of cross-organisational initiatives to ensure we develop and share best practice on involving volunteers.

Your good working knowledge of the voluntary sector, understanding of the specific needs of small charities and sharp focus on delivering excellent customer service will help us to effectively respond to the needs of the sector.

This is fast paced role and with good time management and attention to detail this role has a lasting/meaningful impact on the hundreds of charities we support.

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us, and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.

Equity, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector.

We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.

If you tell us you’re disabled (according to the Equality Act 2010) and your application meets the minimum criteria for each specification listed in the job description, we’ll interview you for the role. We’ll make reasonable adjustments during each recruitment stage to ensure it’s inclusive and works for you.

If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.

About NCVO

We are the charity for charities. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• 25 days annual leave for full time staff and pro-rata for part-time staff. After three years, annual holiday increases to 27 days. After five years it increases to 30 days (pro rata for part time staff)
• office closure between 25 December and 1 January inclusive
• the option to purchase or sell up to five more days each year
• five days volunteering leave (pro rata for part-time staff)
• two and a half extra wellbeing days off during the year
• enhanced pay for sick, maternity and adoption leave
• subsidised gym membership
• season ticket loan
• flexible working, including opportunities to work from home or off site
• monthly homeworking allowance for permanent homeworkers
• monthly office worker allowance for those who have to work from the office on a daily basis
• generous employer pension contribution of up to 8.5% of salary into our stakeholder pension scheme (linked to employee contribution)
• training and development opportunities
• the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• 24-hour free and confidential employee assistance programme.

We’re located a short walk from London King’s Cross station in a modern, accessible building overlooking Regent’s Canal.

Salary Range: £24,700 per annum

Start Date: As soon as possible

Duration of Contract: Permanent

Location: Fauna & Flora, Cambridge.

Current policy offers partial remote working with the UK

Founded in 1903, Fauna & Flora International (FFI) is the world’s longest established international conservation organisation. Our vision is to create a sustainable future for the planet where biodiversity is conserved by the people living closest to it. We aim to do this through the conservation of threatened species and ecosystems worldwide, choosing solutions that are sustainable, based on sound science and take account of human needs. We have become a trusted entity in the world of conservation. Today FFI is active in over 40 countries.

We are seeking a highly organised and methodical individual to provide administrative support to the CEO Department. Key responsibilities include:

· providing financial administrative support (including processing expense claims, raising purchase orders, processing invoices)

· facilitating the day to day running of the CEO office, including acting as the first point of contact for visitors to the CEO including VIPs

· providing logistical support to key governance meetings and events

· providing general administrative support within the CEO office and to the wider Senior Leadership Team (SLT) as required

· maintaining electronic correspondence files

· drafting meeting briefings for the CEO and other senior staff

You will have broad administrative experience, with strong numeracy skills, excellent organisational and prioritisation skills and a methodical, rigorous approach to work. A meticulous attention to detail is essential.

You will represent Fauna & Flora professionally at all times and have a proactive and positive approach to work. Your excellent communication and interpersonal skills will enable you to develop positive, productive working relationships. The ability to apply sound judgement and discretion in all areas of work, maintaining utmost confidentiality is essential. 

Working closely with the Senior Executive Assistant to the CEO and the Executive Assistant to the Senior Leadership Team, you will be a strong team player and enjoy working in a dynamic environment where the ability to respond swiftly to changing organisational and team needs is paramount.

In return, we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation, with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes.  Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

The closing date for applications is Sunday, 1 December 2024. Interviews are likely to take place between 12 – 16 December 2024.