Mind Jobs

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Mental Health service in Westminster. No personal care or experience is required, just the right values.

£28,068.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.

Rota:

5 week rolling rota, working on a 4-5-6 day week pattern

Shift times:

Early: 8am-4pm

Late: 2:30pm-10:30pm

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available
Lead on an area of specialism (e.g. , health and wellbeing) , build partnerships and develop internal and external opportunities for service-users in this area
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
Work patterns are over a 7 day shift rota (shift pattern is a mix of early shifts (8am-4pm) and late shifts (2:30pm-10:30pm) . The service operates 24 hours 7 days a week.
All staff members must be confident using IT.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self-development as well as thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

Experience working in mental health
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The Digital Campaigns Manager will play a crucial role in driving supporter engagement, fundraising, and brand awareness through the planning, execution, and analysis of effective digital marketing campaigns. They will work closely with the Senior Digital Channel Manager to ensure campaigns are aligned with ARUK's overarching goals and deliver optimal results.

Main duties and responsibilities of the role:

· Campaign Management: Plan, execute, and analyse in-house digital marketing campaigns across various channels, including paid online advertising, social media marketing, and other relevant digital platforms.

· Campaign Calendar: Own and manage the digital campaigns calendar, ensuring effective coordination and scheduling of all digital marketing activities.

· Cross-Channel Collaboration: Collaborate with the Social Media Manager, Digital Content Manager, and other relevant teams to ensure seamless integration and consistency across all digital channels.

· Briefing and Reporting: Proactively support teams with the briefing, planning, and reporting of agency-led digital marketing campaigns.

· Audience Targeting: Work with the Insight Team to define and segment target audiences, ensuring campaigns are effectively targeted to maximise reach and engagement.

· Creative Development: Collaborate with internal and external creative teams to develop compelling and effective campaign assets.

· Campaign Analysis: Monitor and analyse campaign performance, providing regular reports and insights to inform optimisation and future strategies.

Strategic Support:

· Agency Management: Support the Senior Digital Channel Manager in managing relationships with media agencies and platform suppliers, ensuring optimal digital marketing support for outsourced campaigns.

· Budget Stewardship: Responsible for advocating for budget to be invested in a holistic way across key channels, such as paid search to maximise income, action and influence.

· Campaign Integration: Contribute to the development and implementation of a holistic digital marketing strategy, ensuring campaigns are integrated and aligned with ARUK's overall goals.

· Data-Informed Decision Making: Champion a data-informed approach, utilising analytics and insights to inform campaign planning, execution, and optimisation.

· Additional Responsibilities:

· Trend Monitoring: Stay current on the latest trends, technologies, and best practices in digital marketing.

· Innovation: Explore and test new digital channels and technologies to expand ARUK's reach and engagement.

· Internal Communications: Ensure effective communication of digital campaign plans, progress, and results across the organisation.

What we are looking for:

· Proven experience in digital marketing campaign planning and execution, with a track record of delivering successful campaigns.

· Strong understanding of various digital marketing channels, including paid advertising, social media marketing, and SEO.

· Expertise in data analysis and reporting, with the ability to derive actionable insights from campaign data.

· Excellent communication and stakeholder management skills.

· Experience in managing external agencies and suppliers.

· Familiarity with digital marketing ad platforms (e.g. Meta and Google Ads) and other digital marketing analytics tools.

· Organised and methodical, with strong project management skills.

· Creative and innovative, with the ability to generate and execute engaging campaign ideas.

· Analytical and data-driven, with the ability to use insights to inform decision-making.

· Proactive and results-oriented.

· Passionate about using digital marketing to make a positive impact.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £45,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 3rd November 2024, with interviews likely to be held week commencing the 11th November 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised. Please however note we are unable to anonymise the application question which you are required to complete. When answering this question please remove any personal information, including your name. All questions answered as part of your application are also anonymised and not shared with the hiring panel. The hiring panel will only be made aware of your name and address once you are invited for an interview. Should you need any adjustments at either the application or interview stage, then please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

The Communications Executive will sit within the Science Communications team, a multifaceted group that helps tell the story around our science and the impact it’s making for people living with dementia. The team make dementia research accessible and inspiring to the public across a range of channels, including social media, digital content and the press.

Working closely with researchers who are vital in supporting the charity’s fundraising activities, the team also helps create engaging content relating to our research activities that will inspire support of our work.

The Executive will support the wider department through the management of content and the coordination of internal and external events, which requires liaising with our dementia researchers.  The role also involves providing essential administrative and logistical support to the wider department and will report into the Senior Science Communications Officer, helping to support communications with our research community.

We are looking for someone with strong communication and organisation skills, great attention to detail and the ability to work across multiple projects, prioritise and work to deadlines. This is the perfect role for someone looking to work within communications and engagement, who has an interest in medical research.

Main duties and responsibilities of the role:

Scientist liaison and events coordination

· Leading on handling requests from teams for ARUK-funded scientists to host lab tours and speak at fundraising and public engagement events.

· Arranging internal events/workshops and activities that showcases the charity's research to the organisation.

· Helping to coordinate and deliver external events for researchers, including engagement activities, training days and workshops.

· Help produce content including presentations, lay summaries and briefings for speakers and events for the Science Communications team.

· Support Senior Science Communications Officer with the delivery of communications for Alzheimer’s Research UK’s scientific conference.

Content management

· Assisting the department with digital content management, including uploading blogs and news stories onto ARUK-managed websites.

· Ensuring that content and information is easily accessible through the intranet and other internal communications channels.

· Assist in developing multimedia science content, such as videos and infographics.

· Provide copywriting support.

· Co-ordinate production of daily news summaries from the communications department to share with employees on our intranet.

Media relations

· Helping to support the team with monitoring ARUK media coverage, including working with our media monitoring provider to ensure the platform is accurate and up to date.

· Supporting the team to create media coverage reports on campaigns and monthly round-ups of our daily-news summaries.

· Being part of the news desk and supporting the wider team with managing media requests.

What we are looking for:

· Confidence working with computers; knowledge of Word, Excel and Outlook.

· Demonstrable administrative experience or relevant transferable skills.

· Experience building and managing relationships with others both within and outside the organisation.

· A creative eye, with strong oral and written communication skills.

· Ability to prioritise and effectively manage multiple tasks.

· Good planning and organisation skills with excellent attention to detail.

· A hard-working team player, with ability to use initiative.

· Friendly and professional demeanour.

· Willingness and ability to travel independently in the UK and to work outside of regular office hours when needed.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £23,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 3rd November 2024, with interviews likely to be held week commencing the 11th November 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised. Please however note we are unable to anonymise the application question which you are required to complete. When answering this question please remove any personal information, including your name. All questions answered as part of your application are also anonymised and not shared with the hiring panel. The hiring panel will only be made aware of your name and address once you are invited for an interview. Should you need any adjustments at either the application or interview stage, then please contact us via our Website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Having launched our new organisation-wide CRM, Salesforce, we now enter a phase of embedding and optimisation. This is a hugely significant and transformative time that provides the opportunity to grow the way we engage with our supporters.

As Database Assistant you will play a crucial role in helping us reach our fundraising targets and delivered excellent supporter experience through your support of the charity’s CRM system, Salesforce. You will have experience or a theoretical understanding of working with data and a CRM system.  We are looking for someone who is keen to learn, has an excellent eye for detail, enjoys balancing multiple priorities, and most importantly, loves working with colleagues to deliver exceptional supporter experience and continuous improvements. You will have the ability to shape vital processes within a rapidly growing organisation that is putting data at the centre of its operations.

This role will be known internally as *Database Executive.

Main duties and responsibilities of the role:

· Provide 1st Line support for requests received into the team’s ticketing system, triaging all incoming tickets and either resolving, providing self-help guides, or escalating as appropriate.

· Analyse support tickets to identify recurring themes which may suggest changes to Salesforce are required, additional training is necessary, or changes to processes are required.

· Act as our document custodian, ensuring our documentation is always up-to-date and relevant for its purpose and checking in with document owners when a review is needed.

· Create new documents such as ‘How To’ guides to a high standard which are straightforward using non-technical language.

· Establish relationships with stakeholders across the organisation and help them resolve data issues and requests.

· Assist the Database Manager, and Database Officers in improving business processes for the successful and efficient management of supporter data.

· Work with the Database Officers to perform simple ad-hoc imports of data into Salesforce that cannot be processed by automated means.

· Import data using our tool Clarity Data Transform (CDT) and to see errors through to completion by either resolving the problem or escalating where appropriate.

· Support the Database Officers in delivering an ongoing training programme to all employees.

· Other data management tasks from time to time as identified by the Database Manager

What we are looking for:

· Experience of working with data sets, either in a CRM system or Excel-based system.

· Proven ability to work to a high standard and with an excellent eye for detail.

· Experience of providing customer service to customers or users of a system

· Excellent verbal and written communication skills.

· The ability to communicate technical information to non-technical people in a supportive and easy to understand way.

· Intermediate Excel skills (VLOOKUP’s).

· A creative, positive, and proactive approach to problem-solving

· Good self-awareness with a willingness to learn new skills.

· Ability to manage multiple tasks simultaneously.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,500 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 10th November 2024, with interviews likely to be held week commencing the 18th November 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Are you experienced Health and Safety Manager looking to take on a challenging and rewarding role, with the opportunity to develop your skills and the autonomy to make the role your own?  Working from home, the office and across multiple sites throughout the South East, you will be at the heart of H&S, driving performance and shaping a positive safety culture.

This is a new role within the South East Rivers Trust creating an exciting opportunity for the right person to shape and improve our health and safety.  Using your knowledge, you will lead the development and improvement of H&S policies and practice, ensuring compliance with relevant legislation.  You will provide support and expertise, as well as identifying any gaps in our current systems and designing solutions to overcome them.

You will have proven experience and relevant qualifications, ideally in a similar environment, excellent communication and organisational skills which can be utilised whilst working with all stakeholders.  This varied role will see you working primarily autonomously, carrying out H&S inspection and audits, developing policies, investigating accidents and ensuring risk assessments are completed.   If you are looking for a varied role in this field working for a charity whose aim is to have a positive impact on our environment, manage your own time and develop new skills, this role could be for you.

About Us

The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the South East are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:

• delivering evidence-based and nature-based solutions on land and in rivers;

• inspiring and empowering more people to protect rivers for the future.

Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our aims are growth and impact – so you’ll be comfortable with challenges and excited by change. If this sounds like an environment that you would thrive in, we would love to hear from you.

If you are interested in applying for this role please visit our website for more information, a full job description and application form.

How to Apply:

Please return the following documents:

• Your CV
• Completed Application for Employment
• Equality and Diversity Monitoring Form (optional)

The deadline for application is 11:59pm on 17th November 2024.  We reserve the right to close the recruitment early.

Interviews will take place week commencing 25 November 2024

Please note: All applicants must have the right to work in the UK. We do not sponsor applicants from overseas.

Our ideal candidate will be a digital expert. You might have experience from the public, private or third sector or as a freelancer.

You will understand audiences and be a great writer for digital channels. You will be at home with the technical jargon of the digital world but be able to interpret and translate this for colleagues across the charity, cutting through piles of data to spot what is important.

This is a revamped, highly rewarding role, reflecting a renewed emphasis that we place on our paid media, and your work will be transformational working within a friendly and hardworking team committed to keeping children safe from sexual harm.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.

Pilgrims Hospices are looking to recruit an experienced Finance Manager to lead an existing finance function and support the Director of Finance.

The postholder will be required to lead a small team in meeting reporting deadlines for monthly management accounts and statutory requirements.

There will be a significant focus on developing and improving financial systems to maximise the effectiveness of financial processes throughout the organisation, and the successful applicant will be required to forge and maintain strong relationships with colleagues within the Finance department, local management teams and in the wider organisation.

The ideal candidate will be ACA/CIMA/ACCA qualified/part qualified.

Are you looking to make a real impact and contribute to saving lives through media work? Do you have the skills to react to the news agenda, develop compelling media campaigns and work sensitively with storytellers? If so, you could be just who Samaritans is looking for to join our friendly team as a Media Officer. ​

• £20,400 - £21,120 per annum for 21 hours/week (£34,000 - £35,200 FTE).
• Additional on-call allowance.
• 12 months fixed term contract covering maternity leave.
• Part-time role - 3 days per week with flexible working.
• We are flexible on work pattern (what days and hours per week the role is carried out).
• Hybrid working: Linked to our Ewell (Surrey) office with home working and the option to work from our London office in EC3R.
• In-person working: Meeting in person and working collaboratively are things we value. From Jan 2025, staff are expected to work in person around 2 days per month.
• We are passionate about flexible working, talk to us about your preferences.

Key Responsibilities​
As a Media Officer, you’ll be a key member of our Media team:

• You will respond to journalist enquiries and ensure Samaritans has a voice in the issues that matter to us. 
• You’ll help plan and deliver our proactive media campaigns, which will help us reach new communities and existing audiences to raise awareness of the emotional support we provide. 
• You’ll also work on campaigns and key moments that highlight our important policy and influencing work. 
• Working with lived experience is a cornerstone of our media work, and you’ll regularly be in touch with storytellers, including callers, volunteers, fundraisers and high-profile supporters.​

About You​

• Experience in pitching to different types of media and reporting on coverage.
• Experience in drafting media materials e.g. briefing notes, press releases and reactive comments. 
• Experience of working sensitively with case studies and placing their stories in the media
• Experience of working in: newspapers, a charity press office, a commercial PR agency or in-house media / public relations.
• A clear understanding of UK media, its interests and needs.
• An understanding of how different audiences engage with media/news content differently across digital platforms (or online/offline channels).
• Experience of dealing with high level editorial teams within the UK media.
• Good computer skills in word-processing, databases and spreadsheets.

Our Benefits

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.​

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks. ​​

Being Inclusive​

​
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Application 

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If this sounds like the opportunity for you, please upload your CV and answer a couple of application questions about your transferable skills and experience, including the following:

1. What makes you want to apply for this role at Samaritans? (300 words max) 
2. How much experience have you had working in a press office or in a PR agency before? (300 words max) 
3. Have you got experience working sensitively with case studies to secure media coverage? (300 words max) 

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Applications close at 9 am on 4 November, with video interviews likely w/c 11 November 

Since 2018, Connect: North Korea (CNK) has grown from a small community start-up into an effective and impactful organisation with an annual income of approaching £500,000, mainly through grants from Trusts and Foundations. We now want to develop our individual giving programme to build our unrestricted income and secure our long term growth.

As our new Head of Individual Giving, you will be responsible for growing our income from our individual and corporate base to help us reach more vulnerable members of our community. You will lead on  individual fundraising relationships and initiatives, including appeals, fundraising campaigns, and all direct marketing activities and communications. You will position us in our supporters’ minds and encourage them to actively support CNK in 2025 and beyond.

Position: Head of Individual Giving 

Responsible to: CEO

Based at: Our offices in New Malden KT3 with some remote/home working.  We will be as flexible as possible to accommodate the right candidate.

Contract: Permanent. Full-time (35 hours per week) with occasional evening working required. Flexible hours/days possible whilst respecting core hours of 10am-4pm

Salary: £42,000 - £45,000 + 5% pension on qualifying earnings, health insurance and gym membership

Benefits: 28 days holidays exclusive of public holidays. We also offer 2 additional days on top of this – 1 recharge day where the whole charity closes and 1 day in the week of a staff member’s birthday.

The role

Your specific objectives will be to:

• Grow our individual supporter base (individual and corporate) by 30% in 2025 through new donor acquisition strategies

• Increasing our unrestricted income from major, mid and low level donors and corporate partners to £100,000 per annum in 2025 and beyond 

• Delivering impactful messages, responsive and successful direct marketing and digital fundraising campaigns

This is a really exciting opportunity for a creative ambitious self-starter who enjoys a fast paced fundraising environment, is passionate about communications, building donor relationships and driving long-term income growth.

Funding dependent, we would intend that the role also entails future promotion and staff management potential.

You have:

1) ability and enthusiasm to start up our individual giving programme (low, mid, major donors and corporate) to reach our target to raise £100,000 by end of 2025

2) creativity in creating and communicating personal stories and compelling asks that motivate our supporters to give

3) analytical understanding, strategic acumen and practical experience of the supporter journey from recruitment to regular giving, and ability to deliver this for CNK
 

Supported by the CEO, your main duties and responsibilities will be:

Strategy:

• Strategise and plan our annual individual and corporate giving programme with targets and performance indicators.This will be a key focus area within our 2025/6 corporate fundraising strategy.

• Report quarterly on progress. Use online analytics, social media insights and other metrics to help us learn, improve and grow our income from low, mid,major donors and corporate supporters.

Annual Corporate and Individual Giving Programmes:

• Develop and deliver CNK corporate and individual giving fundraising programme of events, campaigns and appeals to raise £100,000 in 2025. 

• Work closely with CEO and CNK team members to craft information into compelling copy, asks, supporter updates, social media content and personalised campaign appeals. 

• Plan and deliver low and mid level individual giving campaigns to cultivate new donors, convert existing supporters from once off donations to regular givers and inspire donors to increase their current support.

• Design and deliver our annual major donor giving programme. Cultivate, communicate and inspire new major donors to join us with the aim of increasing our current major donor pool by 10%. Steward current donors, keep in touch, craft compelling asks to support their progression towards more frequent or higher-value donations.

• Report monthly to the CEO on the success of campaigns and programming, income raised, number of new supporters/followers, conversion rates, offering insight on ROI, learnings and how we will incorporate this learning to improve how we do things in future. 

Fundraising compliance:

• Save all profiles, donations, giving history, gift aid agreements, correspondence, and communications with supporters on CNK CRM database. Uphold GDPR and comply with fundraising best practice.

US Individual Giving Programme:

• Contribute towards developing a new US individual giving portfolio through prospect research and crafting compelling fundraising asks.

Staff & Volunteer Management:

• Create and manage a volunteer fundraising programme to grow individual giving through community events, social media and awareness raising. 

The role has no direct line reports at present but there may be in future, budget permitting

Essential skills and experience:

You will have at least five, ideally eight, years experience of:

• individual giving fundraising for a small charity, with a track record of developing and delivering successful individual giving campaigns that have generated 5 figure sums 

• building a supporter base - both amongst low value, but also mid level and major donors

• gathering information, case studies, data and finances, distilling and crafting high quality, well articulated compelling funding asks

• growing charity brand and positioning, thorough consistent approach, campaigns, asks,use of language and artwork

• digital marketing including social media, email marketing, and website content management

• designing tools, inputting data and keeping CRM software updated, using data analytics to report on donor journey and drive fundraising decisions

• relevant fundraising regulations and best practices, including GDPR compliance.

You:

• Can work quickly under pressure in a fast-paced environment.

• Are highly organised, able to act on own initiative, able to manage multiple projects and deadlines

• Have excellent written and verbal communication skills, able to craft compelling asks to engage and inspire donors.

• Have engaging people skills, friendly, approachable with a positive attitude. You enjoy talking to donors about CNK on the phone, by email, in person and are unafraid to ‘make the ask’ Can engage collaboratively and constructively in a small team with an entrepreneurial feel

• Are creative and confident in suggesting ideas and solutions. you are ambitious for what your role can deliver for our community.

• Are committed to supporting and embedding lived experience across CNK

• Are keen to build and develop your role as suits the needs of the organisation

• Can speak Korean although this is not essential to the role.

We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or learning), LGBTQI+ or relationship status, pregnancy and maternity, race, religion and belief, gender or social class.

A leading loneliness charity for all ages and one of only a handful of charities in the world dedicated to raising awareness of loneliness. Marmalade Trust is a small charity with a big mission – and the momentum is growing. Marmalade Trust was started in 2013 by healthcare professional Amy Perrin. Through the nature of her work, Amy was always aware of loneliness, and she wanted to do something to change the stigma around it and help to build a more connected society. Since launching, they have directly helped thousands of people and have reached millions more.

Marmalade Trust is now entering a new chapter of growth and development. As they expand their senior leadership team, there is a unique opportunity to work closely with Amy and the incredible Marmalade team to scale their impact and bring their mission to even more people. If you have senior operational leadership experience and a passion for the cause, we would love to hear from you.

Marmalade Trust is being assisted in this appointment process by the executive search firm Society. The deadline for receipt of applications is midday on Monday, 18 November 2024.

Are you excited about seeing Christians in the UK and Ireland engage in world mission? Our Human Resources Administrator will provide high quality Human Resources, enabling the delivery of OMF (UK)'s overall organisational strategy.

The successful applicant will also play an important role in maintaining a positive Christian culture throughout the organisation. All this is vital for our vision to be a catalyst for the Church sharing the good news of Jesus Christ in all its fullness among East Asia's people through all aspects of life.

There is an Occupational Requirement for this role to be held by a committed Christian and applicants must be eligible to work in the UK. Please submit your CV along with a covering letter that demonstrates how you meet the criteria outlined in the Person Specification.

Leadership and Governance Officer (Maternity Cover)

Salary: £41,852 p.a. (Inc London Weighting)  

Hours of work: Full time/35 hours per week  

Contract: 12 months – Maternity Cover

Location: London Office/ Hybrid  

Job Profile 

The leadership and Governance Officer is a key role that enables CAFOD’s Leadership (the Executive Team) and Governance (the Board of trustees) teams to fulfil their remits well through sound administration, organisation, and relationship-building skills. 

The post sits at the centre of CAFOD and will have a broad overview of key issues affecting CAFOD’s work and the management mechanisms in place to address them.  The post holder will have proven experience in providing sound administrative and organisational support at a board/senior management level. This includes excellent communication and interpersonal skills with an ability to interact across different cultural settings. They will have experience in setting meeting agendas, following up on key actions and experience in forward planning with excellent project management skills to support the Board of Trustees. 

The post holder will ensure: 

• That the governance of meetings and functions in CAFOD (Board of Trustees and relevant committees) are well planned, effective and documented transparently. 

• That governance reporting requirements are fulfilled to a high quality and in a timely fashion. This includes minute-taking, serious incident reporting and follow-up actions. 

• That they keep abreast of changes in the governance environment and ensure CAFOD is following charity commission regulations appropriately, engaging with relevant Directors accordingly. 

• That key stakeholders receive a high-quality service from the small Directorate team. This includes CAFOD colleagues and supporters, Trustees, Catholic Church officials and members of the public. 

The role is part of the Governance Team, which has a broad, cross-organisational remit, working closely with CAFOD’s Directors.  

The post holder will also manage the Leadership and Governance Assistant who provides direct support to CAFOD’s Executive Director and Executive Team. Line management of this post holder is provided by the Executive Director.

Key Responsibilities 

Ensuring effective Governance (60%) 

• Acting as Secretary to the Trustees and Committees, ensuring that the annual meeting cycle (Governance Calendar) is followed, records of meetings are kept and that external submissions (e.g. the annual report, serious incidents, and other reporting) take place in a timely manner. 

• Ensuring Trustee and Trustee committee meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including guidance for Chair, minuting, follow-up, action tracking, etc) and that follow up actions are monitored and undertaken.

• Liaise with Trustees on governance matters, including due diligence requests, and events, planning a schedule of Trustee travel to international programmes. 

• Overseeing the recruitment and induction of trustees to CAFOD’s Board and coordinating their on-going training and development in conjunction with the Governance Lead Trustee. 

• Manage the policy review processes and document management with support from the Leadership and Governance Assistant. 

• Ensuring relevant policies come to the Board of Trustees for review in line with the schedule of reporting as outlined in the Governance Calendar. The meeting calendar dates are reviewed on an annual basis in October (so next review is October 2025). 

• To be responsible for CAFOD Trustee’s Annual Report being produced in a timely and accurate way, commissioning a consultant. 

• Liaising with the Executive Members regarding governance matters ensuring that they are able to provide relevant and accessible information in a timely manner. 

• Assist with the communication of CAFOD’s governance work with key donors, supporters and other stakeholders. 

• Working with the Governance Lead Trustee to implement any necessary improvements in CAFOD’s governance mechanisms.   

Ensuring the effective running of the Executive Team (25%)  

• Providing strategic guidance on governance issues and support to CAFOD’s Trustees and Leadership Team. 

• Managing the Governance and Leadership assistant to ensure that Executive Team meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including minuting, follow-up, action tracking, etc.). 

• Having a broad oversight of all critical projects and support the team to deliver its objectives on time and to budget. 

• Brief the Executive Team on matters arising as needed especially governance. 

• Process organisational grants and memberships. 

• Alongside the Governance and Leadership Assistant, maintain an overview of CAFOD’s key contacts and relationships with the Catholic Church 

Support to the Director (15%) 

• Working closely with the Executive Director in planning trustee board meetings, following up on necessary actions and ensuring that papers and other necessary information are well produced, accurate and timely. 

• When the Governance and Leadership assistant is absent, to manage the diary of the Executive Director. This includes broad insights to plan effective use of their time, including sufficient time to follow up on actions and to prepare for internal and external commitments. 

• Provide support on Budget monitoring for the team with input from the Executive Director and L&G assistant. 

• When required monitoring the ED inbox, ensuring that requests are followed up and that communications are drafted and signed off, as necessary. 

• Forward planning and ensure coordination of travel. 

• Prepare briefings and presentations for the ED when required. 

People Management 

Lead, manage, develop and support the Leadership and Governance Assistant by championing CAFOD’s purpose and values through building strong and safe working relationships, setting SMART objectives and conducting performance reviews, and nurturing staff career development.  Encouraging collaborative ways of working and aiding staff to be adaptable to change whilst engaging with the external and internal context.    

Safeguarding 

All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities. 

Person specification 

Understanding our context – awareness of and sympathy with CAFOD as an agency of the Catholic Bishops Conference and a commitment to international development. 

Working together – a team player who is able to get the best out of others; communicating well across cultures and levels; seeking to understand where and how problems arise and finding solutions. 

Resources – careful stewardship towards resources, always cognisant of CAFOD as a Charity; ability to prioritise and use my (and others’) time well and respectfully. 

Results – seeking feedback and continuous improvement; awareness of own development needs and taking responsibility to act on them. 

Job specific competencies 

• Experience in setting meeting agendas to make the best use of time and achieve objectives, follow up and results. 

• Experience of forward planning and ability to take a project management approach: bringing in the right people and using their contributions well. 

• Good understanding of charity governance requirements 

• Communication and interpersonal skills that enable the person to interact across different cultural settings. 

• The ability to process complex information and compose accurate minutes. 

• Collating the necessary paperwork for Trustees whilst exercising meticulous attention to detail 

• Ability to manage and organize a complex work pattern, managing competing priorities and dealing with senior-level stakeholders. 

• Ability to work with discretion and confidentiality. 

Desirable 

• Experience of working with/in a catholic church/NGO setting. 

• Being able to work in Spanish, French or Portuguese. 

• Experience in line managing others. 

• Experience in managing budgets. 

• Trustee experience.   

CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds. 

There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people in all corners of the world, of all ages and ethnicities. The result? A friendly and open-minded organisation. 

Safeguarding for Children and Vulnerable Adults 

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

Context and Background

The NSPCC's mission is to end cruelty to children in the UK. To carry out its charitable work

and achieve its strategic objectives, the NSPCC must communicate efficiently and effectively

with the maximum possible impact, relevance, and emotional resonance. Communications

need to engage all key audiences including supporters, professionals, service users,

volunteers, and the public across a variety of offline and online channels (paid, owned, and

earned).

The NSPCC’s Brand and Content team create compelling, relevant content for our

audiences. Informed by channel and creative expertise, the team are focussed on delivering

practical advice and support to keep children safe.

The Creative team sit within Brand and Content, providing a range of services, advice and

creative expertise for the wider organisation related to campaigns, services, social media,

copywriting, web content, and organic social.

The Creative Team’s focus is to:

• lead the development of the organisation’s brand and content strategy and creative

execution.

• tell a clear and inspiring story of what we do and the impact we have

as a charity

• develop, deliver, and optimise content for our audiences across all channels – paid,

earned and owned.

Reporting to the Creative Director and supporting the rest of the Creative team,

stakeholders and commissioners, you will ensure our video content is relevant, engaging

and tailored to audience and channel.Job purpose

This role will deliver video content across a variety of briefs, advising and working closely

with teams across the organisation. The postholder will work alongside other creatives

(copy, production, design, organic social, web content) to ensure best-practice video

creative, working to budget and schedule, suitable to channel.

This will involve deploying a combination of hands-on creative skills (shoot / edit / simple

motion graphics) and commissioning external video production.

Key relationships - Internal

• Reports to the Creative Director, Brand and Content (Creative).

• Works closely with the Creative Director, Film and Photography Producer, Creative team,

Organic social and Web content

• Works collaboratively with all teams across the organisation who are responsible for

developing video propositions and content, to ensure creative excellence.

Key relationships - External

• This role briefs and collaborates with external agencies, freelancers, and contributors.

Main duties and responsibilities

• Creating or commissioning video/animation/gifs/motion graphics in response to a variety

of briefs.

• An understanding of the difference audiences, content and platforms for both the NSPCC

and Childline and ability to work across both

• Collaborating with Brand and Content team and other stakeholders to develop effective

and engaging video content

• Interpreting briefs and requests applying creativity to meet audience and channels

objectives

• Understanding established and emerging social trends

• Supporting and developing skills, process and workflows

• Sharing knowledge with peers, stakeholders and commissioners about what makes video

content effective and engaging.

Responsibilities for all staff in the Communications directorate

A commitment to safeguard and promote the welfare of children and young people

• To actively participate in regular department and team meetings, contributing to strategy,

discussions and decisions which will be beneficial to NSPCC’s communications activities.• To maintain an awareness of own and others’ Health and Safety and comply with the

NSPCC’s Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to

children, including securing updates on project and service developments and general

NSPCC news.

Person specification

• Experience in hands-on creation of video assets, especially for social channels

• Comfortable using the Adobe CC suite (some combination of Premiere, After Effects,

Adobe Express, Photoshop, Illustrator) or similar.

• Practical photography and shooting (DSLR / phone / similar) skills preferable.

• Experience working with and commissioning external video production.

• Experience working with budgets and scheduling.

• Ability to translate objectives and audience insight from a brief into strong video content.

• Consistently delivers to high standards with a strong attention to detail whether

responding to reactively or within planned timeframes.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes

safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough

process of obtaining, collating, analysing and evaluating information from and about candidates

to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and

responsive manner and in compliance with current employment legislation, and relevant

safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills,

experience, motivation and competencies. Our robust recruitment and selection process

should ensure the identification of the person best suited to the role and the organisation.• Committed to diversity and equality of opportunity and will interview all applicants (internal

and external) who self-declare at application as having a disability and who meet the minimum

requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to

enable successful candidates who declare disabilities to start working or volunteering their

time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably

qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the

organisation will have ongoing risk assessments to ensure their role and activities are safe and

appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the

GDPR legislation.

Contract: Full-time, permanent. We welcome proposals for flexible working arrangements.
Salary: Starting at £50,000 to £55,000 per annum

This is an exciting, creative opportunity to be a key member of the Senior Management Team, leading an ambitious fundraising strategy while ensuring that all fundraising activity aligns with the Festival's core organisational mission and values.

Reporting to the Festival Director and overseeing a team of five fundraisers responsible for bringing in significant income, this role will be crucial in ensuring the Book Festival’s ongoing success and ability to meet its targets and goals.

As well as team management, the Development Director will personally manage a small high-value portfolio of funding relationships across all income streams and will have significant opportunity to develop new income streams, including legacies and US fundraising, as well as continuing the growth of the existing areas of income.

Closing date for applications: Monday 11 November at 12.00 midday
Interviews will be held: w/c 18 November 2024

We welcome conversations with potential applicants. Please contact our Executive Assistant, Danielle McCann in the first instance to arrange a call with Festival Director Jenny Niven.