Mentoring Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Flourish Outreach Worker (Refugee & Asylum Seeker Mental Health Outreach)
Reference: 247
Hours: 37.5 hours per week
Salary: £25,000 - £26,000 per annum
Based: Flexible across our 7 Hertfordshire wellbeing centres
We have a vacancy for a Flourish (Refugee and Asylum Seekers) Community Outreach Worker to join our team, supporting refugees and asylum seekers in the community with multiple needs who have mental health as a primary need, through providing advice, information and holistic support.
About the Service
This is an exciting and reasonably new project, ‘Flourish’ – Mental Health for Refugees in Hertfordshire, which is a highly flexible and responsive outreach service developed to meet the needs of refugees fleeing the war in Ukraine & other refugees in Hertfordshire. The aim of the service will be to support refugees in the community with multiple needs who have mental health support as a primary need.
The countywide holistic service also provides emotional wellbeing support for families who are hosting refugees.
Purpose of Post
- To provide advice, information, onward referral and holistic support to clients with mental ill health.
- Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
- To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person centred and solution focused approach in all aspects of the role.
- To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.
Key Responsibilities:
- Working closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
- To take allocated referrals from any agencies including the Community Navigators, Borough and District Councils, Herts Help, Housing Providers, Herts Welcomes Refugees, the Refugee Council and self-referrals including walk in contacts at any of the Mind wellbeing centres across the county.
- Hold a caseload of clients, supporting for approx. 10 weeks
- To create a safe space for the individual to be able to explore their feelings and improve their understanding around their mental health.
- To complete a holistic needs assessment.
- Ensure all person centred risk assessments and support plans are completed.
- Proactively recognise the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies.
- Support clients to build their emotional resilience, promoting self-management through building an understanding of their own triggers/coping strategies.
- To provide safeguarding intervention support. This will include responding to problems, which pose an immediate risk.
- To work alongside translators when required to provide a robust package of support for clients.
- To accompany clients to initial visits and appointments as necessary in order to ensure the sustained use of existing support services in the Borough.
- To provide advocacy services to clients experiencing mental ill health.
- To assist clients to access appropriate mental health services, housing/tenancy services and other services according to assessed needs.
- To establish effective pathways across a variety of agencies to maximise and provide effective partnership working, working with other third sector and VCSE organisations to provide signposting and continuity of care.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of application: Reviewed on an ongoing basis.
Interviews: TBC
Please note: we reserve the right to close the post once we have reached maximum applications or filled the role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
About the role
At Student Minds, digital is at the heart of what we do. From launching the Student Minds Hub to integrating a new CRM system, we’re on an exciting digital evolution journey. As our Digital Product Manager, you’ll lead the charge in ensuring our digital ecosystem supports our ambitious 10-year strategy and operational goals. You’ll have the opportunity to work on transformative projects like consolidating our websites with Northern Bear Agency and optimising the use of our CRM across the organisation.
This role offers variety, challenge, and the chance to make a tangible impact on student mental health. You’ll work collaboratively across teams, manage digital products end-to-end, and champion user-centred, data-driven solutions.
What You’ll Do:
- Deliver innovative digital solutions aligned with our digital roadmap.
- Oversee projects, including website consolidation, CRM onboarding, and digital content migration.
- Manage and maintain our digital platforms (Hub, CRM, and website) to ensure functionality and efficiency.
- Champion accessibility, ensuring our digital tools are inclusive and user-friendly.
- Use data and analytics to refine user experiences and drive decision-making.
- Lead external partnerships with agencies and contractors.
- Support and mentor the Content Manager.
- Contribute to strategic discussions, operational planning, and embedding cutting-edge tools like AI.
What We’re Looking For:
- Proven experience in digital product management, with a track record of delivering successful digital projects.
- Strong knowledge of CRM systems, website management, and content migration.
- Expertise in analytics platforms (Google Analytics, HotJar) and user testing.
- A commitment to accessibility, diversity, and inclusion in digital development.
- Excellent communication, leadership, and project management skills.
- Passion for mental health and making a positive societal impact.
How to Apply
If you’re ready to lead our digital evolution and make a meaningful impact, we’d love to hear from you!
- Download the recruitment pack where you’ll find more information about the role including responsibilities and person specifications.
- Download and complete our application form -instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all.
- Upload your completed application form.
- Complete the Equality Monitoring Form.
Application deadline: 8th December
Interviews: 18th December
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Mental Health Outreach Worker x2
Reference Number: 248
Reports to: Senior Mental Health Outreach Worker or Complex Needs Housing Team Leader
Contract length: One Year
No. of hours: 37.5 hours per week (Monday-Friday, 9am-5pm)
Salary scale: £25,000 - £26,000 per annum incl. Outer London Weighting (OLW)
In addition, this role will have a yearly staff retention bonus of up to £2,106. This payment is allocated at the discretion of HMN.
Main base/s:
1 x Waltham Cross Wellbeing Centre & Ware Wellbeing Centre
1 x Watford Wellbeing Centre
About the Service
This is a pilot working as a Multi-Disciplinary Team (MDT) with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.
Purpose of Post
Providing advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and remain a source of independent support for all clients. Ensure that the safety and wellbeing of the client is monitored and reviewed regularly and that a person centred recovery orientated and trauma informed approach is embedded approach in all aspects of the roles.
Service Objectives
- To improve the mental wellbeing of people experiencing mental ill health.
- To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- To reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
- To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
- To work collaboratively within an MDT consisting of CGL, District and Borough councils, housing teams and other professionals.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Friday 13th December at 5pm.
Interviews will be held on a rolling basis.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
WHO WE ARE
We're FIRST UK, a EdTech charity using robots, role models and competitions to make STEM more approachable and inclusive – empowering young people with the technical knowledge and soft skills to thrive.
It’s an exciting time to join the charity as we move from start-up, into scaling mode backed by some of the world’s leading tech enabled businesses including Arm, XTX Markets, Bloomberg, Raytheon, Salesforce, and many more.. As BBC Broadcaster Spencer Kelly summarised.
“It’s easy to see why competitions like this really do help students develop the skills they’re going to need for the rest of their lives. Honestly, I wish I had something like this when I was at school.”
WHAT WE’RE LOOKING FOR
A programme officer with a flair for engaging people. Someone who can help grow the UK’s most ambitious student robotics movement through:
- Outreach - increasing uptake amongst schools and youth groups
- Support - ensuring a high-quality experience for partcipants and teachers
- Events – supporting delivery of epic robotics tournaments
- Volunteering - recruiting, upskilling and stewarding event staff and mentors
- Partnerships – fostering a local community of STEM champions and partners
You’re an all-rounder, motivated by working with young people, educators, and industry to engineer better futures. Reporting to our Head of Delivery (that’s Vicky on our website), you’ll be instrumental in scaling our impact regionally.
WHAT YOU'LL GET
Responsibility. Ownership. Sense of purpose. You’ll be working in a small (9 headcount), dynamic organisation which is agile and collaborative. We have a strong value proposition and refreshing brand. Our case for support is built on three decades of evidence. Well before pandemics, we were working flexibly and remotely – it’s embedded in our culture.
- £28,000 - £31,000 per annum dependent upon experience
- 25 days holiday, plus 8 bank holidays, and a Christmas gift
- Enhanced maternity and paternity leave
- Super-flexible, hybrid role with lots of responsibility
I like the sound of this is there more I need to know?
Yep - check out the full role profile on our website by clicking below.
What's the process?
- Submit CV and optional cover letter (absolutely no more than 1 page)
- Answer three simple screening questions
- Role closes 23:30 on Sun 01 Dec
- Interviews w/c 9 Dec
We make STEM less intimidating, more diverse and inclusive, empowering young people to make informed choices about their future.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Northcote Church and The Space Community Centre:
Northcote Church is a vibrant, inclusive community in the heart of Northcote Road SW11 (Battersea/Clapham) committed to making a positive impact in our local area. The Space is our new hub for activities, events, and support for people of all ages. Located on Webb’s Road - just off Northcote Road, Battersea - The Space is a safe, inclusive space where young people can come together, build relationships, and engage in meaningful community.
Role Overview:
We are looking for a passionate, energetic, and committed Sessional Youth Workers to join our team. As a Sessional Youth Worker, you will work with young people aged 11–18, providing support, guidance, and creating opportunities for personal development. Your role will involve facilitating group activities, supporting the emotional and social needs of young people, and helping to develop an engaging and inclusive youth groups.
Key Responsibilities:
- Plan and deliver youth activities and workshops that are engaging, creative, and inclusive.
- Support and mentor young people, helping them to build confidence, resilience, and social skills.
- Build positive relationships with young people, ensuring they feel safe, valued, and heard.
- Promote a welcoming environment where young people can express themselves freely.
- Collaborate with other youth workers, volunteers, and community partners to ensure a well-rounded and supportive youth programme.
- Maintain accurate records of attendance and engagement in line with safeguarding and child protection policies.
- Contribute to the evaluation and development of the youth programme to meet the evolving needs of young people.
Person Specification:
- Experience of working with young people, ideally in a youth work or community setting.
- Strong communication and interpersonal skills, with the ability to engage and motivate young people.
- Understanding of the challenges young people face and a passion for supporting their personal and social development.
- Ability to work independently and as part of a team.
- A proactive, creative, and flexible approach to working with young people.
- Knowledge of safeguarding and child protection procedures.
- A positive and inclusive attitude towards diversity.
- Enhanced DBS check (we can arrange this for the successful candidate).
Why Join Us?
- Be part of a supportive and dynamic team committed to making a difference in the local community.
- Gain valuable experience in youth work and personal development.
- Flexible working hours to suit your availability.
- Opportunities for professional development and training.
This post is subject to an occupational requirement that the holder be a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Please send your CV and cover letter explaining why you would like to work for Northcote Church
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OUR VISION
A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.
OUR MISSION
To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training programmes.
OUR VALUES
- Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
- Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
- Integrity: We act with integrity and communicate openly with all our stakeholders.
- Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
Overview
About SEO London
SEO London is a registered charity in the UK dedicated to offering educational, training, and mentoring support to students and young professionals from low socioeconomic and ethnic minority backgrounds.
Our programmes foster pre-professional development, facilitate career access, and ensure long-term success in various competitive global industries. Since our establishment in 2000, SEO London has played a pivotal role in advancing workplace diversity and inclusion. Numerous alumni, who have benefited from our transformative initiatives, now occupy key positions in leading UK and global corporations and firms. Our collaborations span across industries such as investment banking, asset management, consulting, commercial real estate, technology, alternative investments, insurance, and corporate law. Through partnerships with our sponsor firms, we empower our participants by providing industry insights, employability support, and exclusive access to job and internship opportunities in their chosen sectors.
Who we support
SEO London supports students and young professionals from ethnic minority groups and low socioeconomic backgrounds. We aim to support those who need us the most.
Ethnic minority groups: As per UK government guidelines, we use ethnic minority to describe all ethnic groups other than White British or other White backgrounds.
Low Socioeconomic backgrounds: At SEO London, socioeconomic background is assessed as belonging to one or more of the following: household income, free school meal status, refugee or asylum seeker background, experience of local authority care, education and occupation of parents, and history of having lived in social housing.
Role Description
Overview
Sponsors for Educational Opportunity (SEO London) is looking to hire a Senior Marketing Coordinator, reporting to the Marketing and Communications Manager.
- Job Title: Senior Marketing and Communications Coordinator
- Team: Outreach and Communications
- Location: 41 Great Guildford Street, London SE1 0ES
We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office for a minimum of 2 days per week.
- Reports to: Head of Outreach and Communications
- Term: Permanent Role
- 14 hours per week
- Ideal start date: ASAP
- Annual salary: £31.5K (pro rata)
We are open to flexible arrangements.
The Senior Marketing Coordinator role at SEO London presents an exciting opportunity for a detail
oriented professional to work in a dynamic environment. This position requires a hands-on approach, allowing the individual to execute various marketing strategies and initiatives effectively. The primary responsibility is to implement the marketing plan across multiple platforms, ensuring alignment with SEO London's mission, values and strategic objectives.
Accountabilities
Social Media Management
- Input into a review of SEO London’s social media plan and engagement tactics.
- Manage SEO London's social media accounts, including LinkedIn, Instagram, Twitter, Facebook and TikTok.
- Oversee the social media request process, liaising with other teams to capture compelling content.
- Execute the social media plan by creating weekly posts, including content writing and visual asset design, and social media ads where relevant.
- Maintain the DEI calendar, ensuring timely updates and incorporation into the weekly plan.
- Collaborate with the charity to engage staff with external communications and monitor programme-specific accounts for brand consistency.
- Collate social media metrics for internal reporting purposes.
Website Maintenance
- Conduct regular maintenance and edits to the website, ensuring content is current and relevant.
- Update the media centre and monitor analytics and reporting to assess website performance.
- Design 2D and video assets for the website, with the potential for video editing for other purposes.
Administrative Tasks
- Manage design administration by maintaining Canva and PowerPoint templates and supporting other teams with finalised external assets.
- Oversee merchandise inventory and orders, as well as other ad-hoc administrative tasks as needed.
Content Creation and Management
- Create engaging content for social media posts, newsletters, and website updates that reflect the organisation's impact and promote its mission.
- Think creatively and outside the box to deliver exciting and engaging content and visual assets targeted at students and existing and potential sponsor firms.
Analytics and Reporting
- Monitor and report on the effectiveness of marketing efforts across social media and the website, using metrics to drive continuous improvement.
Team Collaboration
- Work closely with other departments to ensure marketing efforts align with programme goals and organisational priorities.
Other Accountabilities and Responsibilities
- Support the marketing and promotion of programmes to student audiences across campuses in the UK.
- Assist in the execution of digital marketing campaigns during recruitment seasons, collaborating with the outreach staff members to align marketing efforts.
- Contribute to the execution of B2B marketing strategies aligned with SEO London’s business development goals.
- Foster relationships with various stakeholders including corporate partners, students, alumni and the broader community, ensuring targeted communications are relevant and impactful.
Required qualifications
- Bachelor's degree in a relevant field or equivalent.
- Advanced level in English, with strong creative writing abilities.
- Minimum of 2 years’ work experience in a similar role.
Skills and Experience:
- Proven experience in social media management and digital marketing.
- Familiarity with analytics tools to assess and improve social media and website performance.
- Project management skills with a focus on execution.
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Canva.
Desirable Skills and Knowledge
- Experience with Salesforce CRM and Photoshop.
- Understanding of the UK’s education system and DEI principles.
- Salesforce CRM.
- Photoshop.
- Knowledge of the UK’s education system.
- Good understanding of diversity, equity, and inclusion.
Behaviours
- Positive and proactive self-starter.
- Creative thinker with the ability to generate innovative ideas.
- Outstanding written and verbal communication skills.
- Highly organised and capable of managing multiple tasks simultaneously.
- Flexibility and ability to work collaboratively and with various.
- Application of DEI knowledge to foster a positive organisational culture.
What we offer?
- Annual Leave: 28 days + Bank Holidays.
- Enhanced Family Friendly Policy.
- Enhanced Pension Scheme
- Flexible working (2 days in the office) and a lovely office space by Borough Station.
- Benefits:
- Employee Assistance Programme
- Discounted Gyms via Medicash
- Charity workers discounts
- Critical Illness Cover
- Cash plan Healthcare and more…
Closing date for applications
Closing date for applications: January 6th
First and Second interview: on rolling basis
Equal opportunities Statement
SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you organised, persistent and able to manage and progress different tasks in a busy environment? Would you like to use your skills to ensure that those who are struggling financially get the help that they need? If that sounds like you, we might have a place for you at Ealing Foodbank.
We believe anyone in our community should have enough to feed themselves and their family. That’s why we provide three days’ nutritionally balanced emergency food to local people who are referred to us in crisis. We also offer additional advice and support to help people address the underlying issues.
Our work is made possible by a group of amazing volunteers and a small staff team. As Operations and Logistics Manager you will make sure there is enough food in our warehouse and that this food is distributed to our centres. Most day you will work from our office to make sure everything runs smoothly. You will also work from our warehouse on busy day to support our warehouse volunteers.
Role: Operations and Logistics Manager
Responsible to: Ealing Foodbank Manager
Based at: Warehouse (currently Hanwell) and office (currently West Ealing)
Salary: £35,000 per year (FTE)
Hours: 30 hours a week, spread over 5 days (+ occasional weekend days)
Annual Leave: 6 weeks a year + bank holidays
To apply: Please fill in the attached application form, no CVs.
Closing date: Monday 9 December 5pm
Please note, we're actively reviewing applications and interviews will be held on a rolling basis.
Responsibilities
Obtaining, managing, safekeeping and distributing the Food and Supplies necessary to ensure the smooth running of the warehouse and client centres. This includes stock management; procurement; running our warehouse together with our volunteers; arranging transport; liaising with client centres; managing staff and volunteers and arrange food collections and drives.
Please find the full job description attached.
Requirements
This job is for you if:
- You are able to work independently as well as in a team
- You have excellent processing skills and are a good organiser
- You are able to lead a team
- You have excellent problem solving skills
- You have a heart for people and would love to work behing the scenes to support those who are facing difficulties
Ealing Foodbank is a Christian organisation. The post holder will need to be able to be comfortable with and respectful of the Christian basis of the organisation.
Please find the full Person Specification attached.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Engagement Coordinator
Are you passionate about working with young people or working in the education sector? Can you engage and inspire an audience and build a pipeline of candidates?
We have an exciting opportunity for an enthusiastic and proactive individual to join a fast growing organisation supporting Volunteer recruitment. This role offers some great benefits including home and flexible working.
Position: Volunteer Engagement Coordinator
Location: London/Hybrid
Hours: Full-time, 35 hours per week (flexible working options available)
Salary: £25,934 per annum
Contract: Fixed term, full-time role (9 months), .
Closing Date: Thursday 12th December 2024 (please note that applicants will be screened on a first come first served basis so early application is encouraged, as the deadline may close early)
Interview Date: Week commencing Monday 16th December 2024
The Role
This is an exciting opportunity to be part of a fast growing organisation and team that recruits and develops young leaders to transform the educational and social outcomes of pupils across the UK. The Volunteer Engagement Coordinator position offers you the opportunity to lead on regional attraction work to deliver a pipeline of high quality volunteers and team leaders (where applicable) excited to apply for the City Year programme.
You will contribute to delivering an efficient, effective, end-to-end recruitment service, supporting selection and retention to ensure outstanding volunteers are recruited to deliver excellent outcomes for schools and pupils we work with.
You will have responsibility and autonomy to search for exceptional volunteer and team leaders motivated to drive and shape social change.
Primary responsibilities include:
• Attracting high quality applicants
• Selection of high quality candidates aged between 18-25
• Retention and onboarding volunteers
• Developing marketing and promotional activities
• Monitor and evaluate systems and processes
• Support the recruitment team with wider responsibilities
About You
You will be passionate and inspired to deliver on the organisations mission to recruit and develops young leaders to transform the educational and social outcomes of pupils across the UK. You will be a confident communicator and speaker, with the ability to manage your own time to build a pipeline of candidates.
While it would be an advantage if you have experience of working in a sales, a recruitment setting or of working within an education or volunteering environment… it will be your strong belief, enthusiasm and commitment to the mission and values or the organisation that really drive you forward in this role.
You will be asked to submit a CV and a cover letter as part of your application. If you do have any experience of working with or alongside a charity/third sector organisations either in a paid for or volunteering capacity or have sales or recruitment experience, then we would love to hear about it as part of your Cover Letter.
In return…
Work for an amazing organisation that supports and develops its team and offers some amazing staff benefits including flexible working opportunities. If you want to make a real difference and believe that young people can change the world, we want to hear from you!
About the Organisation
This youth social action charity challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time voluntary service. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.
The organisation are committed to the professional development and wellbeing of all staff and offer a number of core benefits to all employees:
• Pension: up to 5% pension employer contribution matched after 3 months of employment.
• Holidays: 25 days holiday per year plus one additional day per year after two years of employment, capped at a maximum of 28 day (or the pro rata equivalent for part-time staff).
• Grace days: An additional two leave days over the Christmas break.
• Travel: Interest free loan for season ticket or bicycle.
• Volunteering days: All employees can take up to 2 days to volunteer in a mission-aligned charity depending upon length of service.
Due to the high volume of CVs we receive, we can only respond back to the successful candidates. Applications will be assessed as they arrive. Please apply early to avoid disappointment.
Recruitment Coordinator, Recruiter, Volunteer Recruiter, Recruitment Advisor, Recruitment Manager, Recruitment Associate, HR Advisor, Volunteer Coordinator, HR Assistant, Recruitment Associate, Internal Recruiter, Volunteer Recruitment, Recruitment Consultant, Recruitment Executive, Sales, Account Manager, Customer Service, Trainer, Facilitator, Executive, Officer, Education, Teaching, School, Youth, Volunteer Engagement Coordinator, Admin. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
About Impetus
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.
We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.
At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.
We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the team
The Philanthropy and Partnerships team at Impetus is a friendly, driven team that is passionate about building fantastic relationships with a variety of funders that lead to meaningful outcomes for the young people we serve. The Head of Engagement role sits within the wider Philanthropy and Partnerships team, working alongside colleagues driving forward philanthropic income generation and donor retention. It plays a critical role in the stewardship of our partnerships and provides our funders with the chance to give their time and expertise as well as their financial contributions.
As Impetus embarks on a new five-year strategy, we are driving forward our ambition to grow our income and support more young people. A key element in achieving this ambition is sustaining a high-performing engagement programme which will support our fundraising activities. This is therefore an exciting time to be joining the team to help us meet our goals and continue transforming the lives of young people.
About this role
We’re looking to recruit an experienced individual who will lead on the donor engagement for all Impetus donors. This person will bridge the gap between our funders and the work we do with organisations in our portfolio and other partners to transform the lives of young people.
They will be primarily responsible for leading and delivering engagement through volunteering activities, and through this securing ongoing support for Impetus’s work. The role is strategic, working in close collaboration with our Investment team to first identify suitable volunteering opportunities via our portfolio partners and then working in close collaboration to deliver opportunities which closely align with the aims of our funders. Our volunteering activities span online CV workshops through to in-person Insight Days, work experience and beyond. The volunteering programme is a vital component of our stewardship offer to our donors, who seek opportunities to meet and support the young people that Impetus serves through the organisation in its portfolio.
The postholder will also support the Head of Engagement (Pro Bono) to enable Impetus to source pro bono support from corporate partners. The role line manages a Philanthropy Officer who facilitates the day-to-day running of volunteering events with partners.
Key responsibilities
Volunteering
- Manage and deliver c.50 online and in person meaningful volunteering activities a year via Impetus portfolio partners.
- Through this delivery of c.50 activities, support the management of Impetus’s funding partnerships, including Corporates, Individuals and Grant Making Trusts, to ensure donors are engaged with Impetus’s work and continue to support.
- Lead meetings (online and in person) with funders to identify their volunteering needs and drive forward engagement opportunities.
- Liaise closely with the Impetus Investment team and organisations in our portfolio to build relationships and craft the planning and delivery of a high-quality programme of volunteering sessions.
- Deliver new strategic opportunities to advance our volunteering programme, including the set-up and initial delivery of a new mentoring programme.
- Identify other new donor engagement opportunities through relationships with our portfolio, expanding the range of opportunities available to donors in response to need and availability.
- Craft relevant communications and collateral for the volunteering programme, alongside Development Directors and the Communications team.
- Ensure all communications with external stakeholders are prompt, clear and compelling.
- Work closely with account managers to ensure effective stewardship over the course of donors’ annual giving cycles, strategically advising on when to hold and host volunteering opportunities.
- Lead on the data analysis of the volunteering programme, regularly feeding back to the Development Director and Investment team in written, verbal and presentation form.
- Ensure the systems and processes around volunteering are maintained and up to date, as well as ensuring the effective use of Salesforce to hold key data.
- Line manage the Philanthropy Officer and oversee their work plan and development.
- Be prepared to travel across London to deliver volunteering events at corporate partner premises.
- Come into the London office two times per week.
- Attend Philanthropy team events outside of work hours including our evening Summer Party; our Saturday Triathlon; and our evening Transforming Lives Dinner. These are in London and outside of London.
Pro Bono
- Support the Head of Engagement (pro bono) in delivering new pro bono partners, including supporting the research of new partners and attending meetings (where necessary) to build new Pro Bono relationships.
- Working alongside the Head of Engagement (pro bono) and the Investment team, to source external support for pro bono projects. You may also support in monitoring the delivery of these projects and reviewing the quality of execution.
- Support in the stewardship of existing pro bono partners including leading appropriate meetings or Lunch and Learn sessions.
- Record all pro bono contacts and projects within Salesforce database.
Other
- Demonstrate professionalism and best practice in all duties.
- Share the learning from our work across the team, across the organisation and externally.
- Work within Impetus strategy, policies and procedures.
- Attend Impetus events to provide support to Philanthropy team.
- Represent the Philanthropy team on internal projects, working groups and committees as required.
Person specification
Essential
- Experience of running a volunteering or membership programme and familiarity with the fundraising landscape, including a good understanding of the corporate donor marketplace.
- Exceptional project management experience, with the ability to devise donor engagement plans and use project/account plans, budgets, and other financial information.
- Proven experience of maintaining and developing excellent relationships and partnerships with a range of stakeholders, each with different needs.
- Ability to proactively seek and originate new business and activities whilst maintaining and developing existing networks.
- Understanding of the role which skilled volunteering can have for charities.
- A strong interest in partnering closely with charities that are committed to learning about the role of volunteering, building out their volunteering programme and working collaboratively to co-design opportunities for Impetus funders.
- The ability to grasp and interpret complex ideas, including the venture philanthropy model of Impetus and the private equity industry.
- A commitment to Impetus’ mission.
- A commitment to equality, diversity and inclusion.
- Growth mind-set: seeks out and acts on feedback in order to improve performance.
- Presence, credibility and ability to look beyond own area of expertise.
- Excellent line management and staff development skills.
- Excellent team player, with a commitment to working in a collaborative and inclusive style.
- Excellent organisational skills with the ability to work independently to prioritise workload and manage conflicting demands in a fast-paced environment.
- Excellent IT skills with experience and knowledge of Microsoft Office and experience in using Salesforce or a comparable CRM system.
Desirable
- The ability to work through the fundraising cycle with donors.
- The ability to work through the pro bono engagement cycle with donors.
- Experience of working in a similar role.
- Knowledge or experience of the youth or charity sector.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative andgets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation, or marital status. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Monday 02 December 2024.
Interviews
First round interviews will take place: week commencing 09 December 2024
Second round interviews will take place: week commencing 16 December 2024
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This exciting new role is an opportunity to be a strategic leader at the forefront of social and economic research, developing IES’s research on employment, skills and education policy, to achieve tangible impact on employment policy and practice.
Due to growth in our public policy research, we are recruiting to a new senior leadership role to support our Director of Public Policy and Research to co-lead our multi-million pound programme of research across employment policy collaboratively ensuring it is delivered effectively and to clients’ satisfaction. The postholder will be a credible and experienced researcher, motivated to support our team of policy researchers across the full breadth of our work and will play a critical leadership role in supporting and managing the policy research team. They will support and delegate for the Director of public policy in building, developing and managing a broad array of client and partner relationships across policy areas. They will be a representative and advocate for IES policy research, able to disseminate and influence across the themes we cover.
The postholder will also play a leadership role in developing the Institute more widely, leading strategic projects to build our capacity and capability, facilitating others to do likewise. They will be able to engage and motivate staff and capable of clear and transparent decision-making. Alongside, they will grow and develop their own programme of employment policy research.
In particular, the role involves:
Research development and thought leadership
■ Generating substantial, annual income for self and others;
■ Becoming a known thought leader for the IES portfolio, regularly disseminating and advising IES clients and policymakers, to increase IES’s profile;
■ Managing and directing significant projects consistently to an excellent standard, achieving client satisfaction and maintaining client relationships to build potential for further work;
■ Advocating for high quality research and evaluation to build the evidence for what works in improving employment outcomes;
■ Being a conduit for IES values within IES and in the external context;
■ Developing and maintaining effective links with existing and potential clients and partners, monitoring market trends, identifying new opportunities for IES, and proactively suggesting new lines of work for us;
■ Promoting evidence-based policy and practice to lead towards sustainable improvements in public policy.
Internal leadership and development
■ Co-develop the policy business plan with the Director of Policy Research and support the delivery of the Institute’s annual business plan;
■ Play a leading role in operational management meetings and chairing other internal meetings, particularly related to effective project and programme delivery;
■ Be effective in directing and managing a programme of research, being a role model for excellent project delivery and client relationship management;
■ Leading researcher development through effective line management of senior and principal researchers and supporting the development of early careers researchers through project work and L&D sessions.
■ Strong capabilities in risk management and mitigation, identifying emergent issues and able to intervene early and effectively to control these;
■ Play a leading role in the development of the IES policy research programme, encouraging a culture of leadership and support across our team;
■ Lead continuous improvement activity, engaging staff to realise improvements in their own and the institute’s practice;
■ Be committed to equity, diversity and inclusion, encouraging all staff at IES to achieve their best;
■ Other duties as required by institute directors.
What we are looking for
The successful candidate will have leadership potential, be a highly skilled, credible researcher, known for subject expertise related to employment matters. They will have a strong understanding of high quality and robust programme delivery to time and budget and be able to mentor and coach others to achieve the same. In addition, successful candidates will possess the following:
■ Capability to co-lead and co-deliver a multi-million pound programme of research related to public policy research.
■ Commercial awareness and business acumen, with understanding of working styles within a small, charitable business.
■ Proven track record of generating substantial portfolio of income, to build work portfolio for self and others.
■ Experience in effectively managing and developing people for high performance and a focus on professional growth for self and others.
■ Exceptional self-organisational and presentational skills, with the ability to lead a programme of work, direct projects and support teams to work well with clients.
■ Excellent written and verbal communication skills, with the ability to represent a range of employment topics and convey complex concepts and findings accessibly to a variety of different audiences, including policymakers, the media and the wider public.
■ The skills and expertise to develop new income, and/or to lead high quality bids, with aspects of innovation within commissioned briefs to ensure IES is a preferred supplier.
■ A track record of research related to a detailed understanding of UK employment and social policy.
■ Demonstrable research capability, and understanding of methods and implications for reliability of findings.
■ Excellent academic qualifications in social sciences or related field or evidence of equivalent experience.
Working at IES
We support flexible working and will consider applications from candidates seeking to work flexibly or part-time. The post will be based in our office in central Brighton, although we work in a hybrid way. We would expect the postholder to be prepared to travel to Brighton or London for group meetings on occasion.
Salary: will be within a range of £70,000-£72,000 (full time equivalent) based on skills and experience.
To view our full range of benefits, please see the IES benefits guide.
IES offers a friendly workplace culture and has an active social committee. Brighton and the surrounding areas offer a superb location in which to live with easy access to the sea, countryside, and plenty of culture and nightlife. Brighton is close to Gatwick airport (30 mins), London (1 hour) and France (2.5 hours).
Our research and practice are guided by our values and our staff act in accordance with these. Our values centre on: respecting others, acting with integrity, collaboration, curiosity, excellence and compassion. You can learn more about what it’s like to work at IES by looking at our Glassdoor profile.
Because of the nature of our work, appointments will be subject to a report from the Disclosure and Barring Service (DBS) or Disclosure Scotland.
The Institute for Employment Studies is a registered charity (no. 258390). IES strives to be an equal opportunities employer.
The IES mission is to help bring about sustainable improvements in employment policy and human resource management.
The client requests no contact from agencies or media sales.
Are you a visionary leader with a passion for social impact and educational enrichment? The Birkbeck and William Ellis Schools Trust is seeking its first Director - a dynamic and strategic individual dedicated to advancing opportunities and support for students at William Ellis School in Camden, North London.
As Director, you’ll be at the helm of a small but impactful charity, supporting initiatives that foster confidence, wellbeing, and a sense of belonging among students, particularly those from under-resourced backgrounds. This role offers a unique opportunity to shape and drive our mission to make William Ellis School a leader in comprehensive education and to cultivate positive social capital, personal growth, and educational opportunities for all.
Your key responsibilities will include:
- Fundraising: Securing and managing funds through grant writing, donor cultivation, and strategic partnerships.
- Strategic Leadership: Developing and implementing a vision to support educational and personal development programs.
- Community Engagement: Building and strengthening relationships with businesses, educational organisations, and community stakeholders.
- Storytelling & Advocacy: Raising the Trust’s profile by effectively communicating its impact through various media channels.
Working closely with the school’s leadership and Board of Trustees, you’ll also oversee compliance and financial stewardship to ensure transparency and sustainability, aligning all activities with the Trust’s values. While this is a sole leadership position, you’ll be supported by a vibrant school community, including dedicated trustees, parents, and alumni.
We’re looking for someone with a proven record in fundraising and strategic planning, who is motivated by social impact and driven to make a difference. If you are a self-starter with a ‘can-do’ attitude, ambition, and the ability to inspire others, we invite you to apply.
The Birkbeck and William Ellis Schools Trust is an equal opportunities employer. We welcome applications from all qualified candidates.
This role involves work within a school environment and supporting activities that benefit young people. The Birkbeck and William Ellis Schools Trust is committed to safeguarding and promoting the welfare of children and young people. All appointments are made subject to a completed application form, satisfactory references, and an Enhanced Disclosure from the Disclosure and Barring Service.
The Rose Road Association is a Registered Charity in Southampton providing essential care and support services for children and young people with complex physical and learning disabilities, and their families. Join our team today and help us work towards our vision of a community where disabled people and their families can thrive, feel a sense of belonging and achieve their aspirations.
This brand-new role will take the lead in managing and developing our growing portfolio of corporate partnerships and our signature events programme. You will be a passionate manager who can inspire and motivate your colleagues, ensuring excellent stewardship of our corporate partnerships and event participants.
We are looking for an established relationship builder, who can inspire and motivate potential donors and tell our story passionately. We also need someone who understands the importance of excellent record keeping and the power of brilliant data. The perfect candidate will have a good knowledge of the corporate world and a natural curiosity to find out more about the people who support us, enjoy meeting new people and sharing the stories of the families we care for.
Beyond the necessary qualifications and skills, what truly matters to us is finding someone who shares our values: We are Trustworthy; We are Kind; We are Open & Honest; We are Forward Thinking; and We are Professional
We welcome candidates from all sectors and backgrounds, if you believe you can make a difference in this role to the families, we support at Rose Road we would love to hear from you. The job is offered at 25- 37 hours per week (part time and job share requests considered). We would love to hear from you about how you could work flexibility to make this role work for you and us.
We offer:
- 25 days annual leave per annum, rising to 28 days after five years continuous service.
- Contributory pension scheme
- Training and Development
- Employee Benefit Programme
Closing date: 16th December 2024
Interviews: Week commencing 6th January 2025
Successful applicants will have a DBS check and have a responsibility for safeguarding and promoting the welfare of children. We are committed to equality of opportunity in both the provision of our services and the employment of staff to provide these services.
Registered Charity No. 276172.
The client requests no contact from agencies or media sales.
Grade DL, Salary £45,581.89 per annum
Location: Euston, London (Hybrid working – minimum 2 days per week in the office)
Closing date: 9.00am on Monday 02 December 2024
Interview date: Thursday 12 December or Friday 13 December 2024
The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 54,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medicine and provides a majority of population’s contact with the health service.
We are looking for a senior policy professional to join our policy team, which is part of our Policy, Research and Campaigns department. If successful, you will help to make the case for resources in primary care to meet the health needs of our population, develop policy solutions to improve general practice, and influence decision making at senior levels of government. You will contribute to efforts in overcoming some of the biggest problems faced by the NHS in its history, including engaging with the plans being set out by the new Government. You will work closely with our public affairs and campaigns team and our press team, as well as a range of others across the organisation, to ensure that the voice of general practice is heard at the most senior levels.
We are looking for an experienced, enthusiastic policy professional who can hit the ground running and help drive forwards our influence in key areas within a fast-paced policy landscape. The successful individual will be responsible for a range of policy areas affecting general practice.
If you are a driven professional looking for a dynamic role where you will quickly be able to have an impact, we would like to hear from you. You should:
- have demonstrable experience working in policy.
- be confident in taking a lead on policy development and able to quickly become an expert in complex policy areas of general practice.
- have excellent communication skills, both written and verbal, with an eye for detail and an ability to explain complex problems to different audiences.
- be a strong self-starter who is confident in taking initiative.
- be confident in using evidence to help make a case for change.
Please download the Candidate Pack to view the full job description.
The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and great working environment.
To apply, please apply directly via the RCGP website vacancies page and provide both your CV and covering letter/statement.
The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
~ Building a sustainable future for general practice ~
Creative Minds Administrator
Job description and person specification
Salary £22,025 FTE (pro rata £10,715)
Hours Part-time 18 hours per week
Contract Fixed Term Contract to 31/03/2026
Reporting to Communities and Partnerships Manager
Direct reports None
Location Sevenoaks Wellbeing Centre with occasional travel across West Kent areas of Sevenoaks, Tonbridge and Tunbridge Wells.
About West Kent Mind
West Kent Mind enriches lives through better mental health by offering support to get well, stay well and thrive. We are an ambitious, award-winning organisation. West Kent Mind is an ambitious, award-winning organisation, and an enthusiastic member of the Mind federation. We value collaboration, partnership, creativity, and growth.
Engaging in projects with the potential to positively impact people's lives can be truly rewarding. Surrounded by individuals who provide support and motivation, personal growth and progress are encouraged, resulting in a feeling of achievement and satisfaction in the work accomplished. Teaming up with a group committed to making that difference can instil a sense of purpose and determination, inspiring individuals to excel and make valuable contributions to their community.
Job Description
About the role
The Creative Minds Programme funded by the National Lottery, is designed to enhance mental health and wellbeing for adults in West Kent through engaging in creative activities.
These 24-week programmes are held in various locations across West Kent and are conducted in collaboration with professional artists, local arts organisations, and supported by the West Kent Mind community wellbeing team.
Open to adults (over the age of 18) in West Kent, the programme offers inclusive, free sessions in a wide range of artforms.
Key Objectives include boosting confidence, fostering connections, enhancing life skills, and increasing participants' ability to manage their mental health and support others.
Now in its second year, the programme aims to support 864 adults over three years, with a focus on those with mental health challenges or feelings of loneliness. In addition to creative workshops, the programme offers leadership training to select participants, empowering them to become "Creative Agents." These agents lead "Creative Places" to engage the wider public in community-based creative activities.
The programme is set to conclude in March 2026.
Who you are
All previous experience may be paid or voluntary, full, or part-time, in the UK or overseas.
· Ideally, you will have previously supported people with their mental health and wellbeing.
· You know how to quicky and effectively process referrals.
· It is desirable that you have experience using a client content database (CRM). We use Beacon.
· You are happy working as a team but equally can work independently.
· It is essential that you know your way around working in ways that are compliant with policies and procedures, for example, safeguarding, risk assessment, confidentiality and GDPR.
· Having a good working knowledge and understanding of other local services, for example health, social services, drug and alcohol support, benefits and related support.
· It is desirable that you would have some experience in co-ordinating meetings and events, including working with external contractors.
What you will offer us
· You have an excellent standard of writing, spelling and grammar for recording and reporting purposes and the ability to communicate effectively and professionally.
· You are able to participate in and contribute to idea sharing in team meetings.
· You are good at problem-solving and can deal effectively and calmly with challenging situations that may arise from time to time.
· You have an excellent working knowledge of IT skills such as Zoom/Word/Excel/ PowerPoint and Outlook.
· You can monitor, record and analyse client outcomes using quantitative and qualitative data.
· You have a high level of ability to carry out client assessments and keep accurate case notes.
· You are able to identify personal development needs and attend training when required.
· Full UK driving license and access to a vehicle including insurance for business purposes would be desirable.
By approaching individuals with creativity and empathy, you can positively impact those facing mental health challenges, fostering a supportive environment. Understanding organisations like West Kent Mind and promoting equal opportunities leads to a more inclusive community, supporting those with mental health issues. Dedication and empathy drive positive change in mental health advocacy.
Key Responsibilities
· Together with the Community and Partnerships Manager, you will be setting and completing work objectives.
· You will be putting your administration skills to use to keep accurate records and in line with GDPR processes.
· You will be managing incoming communications from clients, partners, and agencies via calls, emails, texts, and possibly letters; responding to enquiries, taking messages, and ensuring timely follow-ups.
· You will play a key role in tracking and reporting programme outcomes on a regular basis to the Community and Partnerships Manager and our funder, The National Lottery.
· You will be required to attend team meetings.
· You will be monitoring and evaluating all aspects of the work for the purposes of continuous improvement.
· Commitment and dedication to always working in accordance with the values, policies, practices, and procedures of West Kent Mind with particular emphasis on equality of opportunity, health and safety, safeguarding, confidentiality and impartiality.
· Perform all other duties as may reasonably be expected by your line manager.
· Liaising with key partners such as the Community and Partnerships Administrator, our independent evaluator and external agencies to deliver support programmes for clients.
· Processing client referrals and carrying out client assessments.
· You will be supporting staff and volunteers with the onboarding of clients and ongoing administration of client groups.
· Managing our client database, including creating and maintaining electronic client files, and archiving and deleting when appropriate.
· Monitoring client participation and engagement, evaluating the client experience through feedback surveys.
· Collating, analysing, and reporting data internally and externally using Microsoft Excel and other CRM portals (we use Beacon).
· Carrying out risk assessments for client group locations on an ad hoc basis.
· To work at all times within the policies and procedures of West Kent Mind.
· Any other duties as reasonably requested by your line manager.
· Your clear communication skills will ensure that relevant information is shared with other team members in a timely manner.
Adopting our fundraising culture
West Kent Mind operates and encourages a fundraising culture, this means that our staff, volunteers and trustees are all fundraising advocates and contribute to an organisational fundraising ethos. We expect all colleagues to play their part in generating income, this could be anything from being pro-active working with colleagues to secure funding for your area of work, to writing a heartfelt thank you note to a donor, or putting together a testimonial from a beneficiary to demonstrate funding impact for a grant application. Securing income is vital to our survival and we expect everyone to embrace our ethos. We don’t expect you to be a fundraising expert, but we do expect you to fully adopt our fundraising culture with energy and passion.
Benefits
We’re a charity and we’re here to make a positive difference to lives and communities. You’ll work with a passionate, knowledgeable and dedicated team with a big heart.
Holidays
It’s important to take time off. We give you 23 days a year, increasing by one day per year of service up to 30 days, plus bank holidays.
To refresh and recuperate before the start of a new year, we also give you an extra three days holiday between Christmas and New Year.
For part-timers this is all calculated pro-rata.
Learning
We’re committed to supporting our staff with learning and professional development, so we offer opportunities for coaching, training and mentoring. Everyone, regardless of role, is offered free Mental Health First Aid training.
Pension
If eligible you’ll be auto enrolled into our pension scheme, and our contribution is based on 3% of your salary.
Employee Assistance Programme
Everyone can access our Employee Assistance Programme. It’s confidential and includes 24/7 telephone advice, counselling and a suite of online tools to help you stay happy and healthy.
We’re fighting for a future where no mind is left behind.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting 2 roles, 1 will be based at the Royal London Hospital and 1 will be based at the Homerton Hospital.
As a Carers Hospital Support Co-Ordinator, you will play a pivotal role in identifying and supporting carers who’s relative, friend or neighbour is in hospital or receiving treatment at either the Royal London Hospital or the Homerton Hospital. You will be responsible for coordinating vital services, offering guidance, and creating a supportive environment to help carers cope with the challenges they may face whilst their cared-for is in hospital.
Responsibilities:
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Identification and Support: Proactively identify carers of patients admitted to, either the Royal London Hospital in Whitechapel or the Homerton Hospital in Hackney, and provide them with tailored support, ensuring their well-being is prioritised.
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Information and Guidance: Offer information about available hospital resources, support services, and community networks to assist carers effectively.
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Communication Liaison: Facilitate communication between clinical staff and carers, ensuring they are kept informed about the patient's condition, treatment plan, and discharge process.
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Emotional Support: Provide compassionate emotional support to carers, listening to their concerns and offering a caring presence during difficult times.
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Training and Education: Organise workshops and peer support groups to equip carers with essential skills for their caregiving role.
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Advocacy: Advocate for carers' needs and rights within the hospital setting, ensuring their voices are heard and respected.