Mental Health Support Worker Jobs

Are you the Strategy and Executive Facilitator to work with Sam?

• Do you thrive in a collaborative, open, creative and highly adaptive environment where all forms of intelligence and perspective are valued?
• Do you have an aptitude and ability to effectively support and collaborate with neurodivergent leadership and with someone whose preferred style of working is strongly verbal?
• Can you be a conduit for creative ideas and visions and enable communications, strategy and organisation, and can you see what steps and actions need to be taken to support translating them into reality?

Our priorities and approach

The Roddick Foundation was established by Gordon and Anita Roddick, founders of The Body Shop. We are entrepreneurial and activist, driving innovative programmes and focusing on people and organisations that take unconventional approaches to advancing justice and empowering communities. We do this through two areas of work; grant making and initiating and incubating system-change projects. Historically some of these include initiating and incubating the Big Issue and 38 Degrees.

Current projects include indigenous rights in Canada and Brazil, a farming cluster project in Wales and creating new ways of trading with indigenous food growers.

The projects are led by Sam Roddick who is a creative entrepreneur and who brings her creative and intuitive abilities to being an activist and leading visionary projects. This role will work closely with Sam who is neurodivergent and the postholder will support her to transform her ideas and creativity into tangible work projects.

About the role and you

This is a truly unique position. It is going to bring a new capacity to the great projects we run. You’ll be integrated into our talented and warm community of colleagues. What we need from the postholder are the creative skills to fully communicate Sam’s ideas and the work to a wide range of people and partners, and the organisational skills to support pacing and planning of projects, creating systems and processes to advance and document progress and learning. They will act as a kind of bridge, relaying Sam’s vision and ideas once they have been conceptualised to various project managers, partners, and other audiences. It’s important to say also that there are elements of some traditional PA support that are required.

If this is how your creativity operates – enabling bridges to be built and creating effective communications – then you might be the person Sam, and the projects, need.

The successful candidate may come from any of a wide array of relevant backgrounds, such as: creative writing, communications, public affairs, campaigning, advocacy, policy influencing, media work, etc. Their career to date could be any number of settings: from film or theatre to think-tanks, to NGOs or international development, to private companies, to research or academia etc. The bottom line is that we are open to where you have honed your communications and organisational skills, and we are excited to hear from you.

How to apply

Please download the candidate information pack (attached). The pack contains lots of information about the role and how to apply (by uploading your CV and a short video, together with a completed equal opportunities monitoring form). The closing date is 20 January 2025.

If you require any further information or you would like to discuss anything in more detail, please contact Allyson Davies via the details in the pack.

The Trusts and Foundations Fundraising Officer will work alongside the Head of Income, Partnerships and Communications to help deliver Rising Sun’s fundraising targets during this exciting period of growth for the charity.

The main focus of the role is finding, attracting and stewarding new funders to help deliver Rising Sun’s life changing services. You will write compelling funding proposals that demonstrate the impact of our services and how we meet funders’ requirements. You will build strong relationships with grant officers from various foundations, providing regular updates and communicating challenges, solutions and successes as appropriate to develop our reputation as an effective, reliable and trustworthy organisation.  Alongside this you will be nurturing our existing portfolio of funders to help prioritise multi-year funding.

Working with you in the Fundraising Team will be the Head of Income, Partnerships and Communications, Trusts and Foundations Officer, Community Fundraising Officer and Monitoring, Evaluation and Learning Team. As part of the team you will help to develop fundraising materials such as case studies, impact reports and cases for support.

We are looking for a proactive and organised individual who loves building and nurturing relationships and has a passion for fundraising. In addition, you will have excellent writing skills and experience of generating income from trusts and foundations to grow our income from this stream. As part of our committed team of approximately 50 staff, you will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who have experienced domestic abuse.

DUTIES AND RESPONSIBILITIES

• Develop and manage part of Rising Sun’s portfolio of income and fundraising activities related to trusts and foundations.
• Keep the trusts and foundations stream of the funding pipeline healthy and up to date, carrying out research into new opportunities and meeting application deadlines. 
• Write compelling funding applications that answer funders’ questions and effectively communicate the mission, services and impact of Rising Sun.
• Develop appropriate fundraising tools, such as cases for support and impact reports.
• Support the Head of Income, Partnerships and Communications to write bids for commissioned services and government funding opportunities.
• Liaise internally across the organisation to become familiar with our services and stay up to date with current trends to feed into funding applications and develop project proposals.
• Build and manage relationships with key stakeholders, including survivors and grant officers.
• Be responsible for the management of successful trusts and foundations grant agreements and reporting requirements, working with the wider team to gather information and data as required.
• Work with survivors and team members to develop case studies, presentations and fundraising materials as required to support income generating activities.
• Represent Rising Sun at fundraising events and pitches as required.
• Comply with current Institute of Fundraising Code of Fundraising Practice guidelines and Data Protection legislation and ensure that fundraising is carried out on an ethical basis.
• Effectively prioritise, plan and organise own workload, working effectively with the Head of Income and Partnerships.
• Take responsibility for personal development by making the most of your induction, line management and training, and attending team meetings.
• Carry out any other duties that support the growth of the organisation as deemed appropriate.

PERSON SPECIFICATION

The successful candidate will demonstrate the following experience, knowledge, skills and attitudes. (D = Desirable)

Skills and Attitude

• Excellent communication skills, both written and verbal, including the ability to influence and negotiate
• Report writing skills
• Ability to build and maintain relationships with key stakeholders by phone, by email and in person
• Excellent team working skills
• Presentation / pitching skills (D)
• Excellent planning and organisation skills
• Ability to motivate yourself and work independently on your own initiative
• Solution focused and creative in approaching new challenges
• Competent using Microsoft office programmes, in particular MS Word, Excel and PowerPoint
• Passionate about the vision and mission of Rising Sun
• Committed to equal opportunities, safeguarding and maintaining confidentiality

Knowledge and Experience

• Success in raising income through trusts and foundations (D)
• Experience carrying out research into potential funders
• Experience establishing and developing partnerships
• Experience of managing a diverse workload, prioritising and meeting deadlines while working under pressure
• Experience of completing reports for funders (D)
• Knowledge of the grant applications process (D)
• Basic awareness of issues and opportunities within the sector, current trends, influences and funder priorities
• Awareness and understanding of the dynamics of domestic abuse and its impact on the lives of survivors and families (D)
• A relevant fundraising qualification e.g. Institute of Fundraising (D)

Other requirements

• Able to drive and have access to a reliable car (D) (post holder will be required to attend meetings and events across our areas of work from time to time)
• Able to attend occasional evening and weekend events with notice to further the aims of the organisation and fundraising team (time off in lieu will be given)
• Eligible to live and work in the UK

How to apply

Please download the Job Information Pack on our website for the full job description, person specification and application form, and return the application by the end of Monday 13th January 2025.

Purpose of the role: To coordinate high quality employability training programmes, supporting & equipping women who have experienced multiple disadvantages to progress into work, further training or volunteering. The Training Coordinator must be an experienced trainer and facilitator, with experience of working with vulnerable adults. Due to the role responsibilities, it is a Genuine Occupational Requirement that this person is female.

Based in: Luminary Bakery, 47 Chalk Farm Road, London, NW1 8AJ

Reports to: Senior Programme Manager 

Hours: 40 hours per week

Application deadline: 16th January 2025

First round interviews (online): 21st - 22nd January 2025 

Second round interviews (in-person): 27th January 2025

Start date: between 17th - 24th February 2025

Key Responsibilities: 

Programme Facilitation: 

• Coordinating Luminary’s twelve month Employability & Independence Training Programme, including facilitating programme sessions, coordinating external facilitators and specialist trainers 
• Assist Senior Programme Manager with regularly reviewing Programme Curriculum. Working collaboratively with the Employability Coordinator and Baking Teachers to oversee its evolution and adaptation based on learner needs and changing trends within the employment market. 
• Working in collaboration with Luminary’s Progression Support Workers to resolve barriers to engagement and learning for women and tailor learning to support needs. 
• To host a trauma informed learning environment, creating and maintaining a safe space for trainees to be trained and supported in 
• To meet the key performance indicators attached to contractual delivery and funder requirements, including Luminary’s goal to see 80% of trainees, attend 80% of the training programme. 
• Facilitate the courses in a welcoming & professional manner, creating an environment where women feel safe, can learn & grow and build strong relationships across the cohort. 
• Work closely with Progression Support Workers to ensure trainees transition smoothly between programme phases. 
• Regularly monitor risks associated with trainees & escalate any safeguarding concerns via Luminary’s Safeguarding Protocols.

Programme Marketing and Recruitment:

• Coordinate the recruitment of trainees on to the programme, including assisting the Senior Programme Manager to assess suitability in line with Luminary’s referral criteria. 
• Coordinate and conduct the application process, interviews and onboarding in a trauma informed way, creating the safety survivors need to take a huge step in their recovery by exploring this opportunity with Luminary. 
• Promote the programme and liaise with referral agencies to successfully generate enough referrals to fill all trainee spaces available. 
• Assist the Senior Programme Manager to develop strategic partnerships with relevant organisations in the charity sector and local government, to market the programme and attract referrals. 
• Work in collaboration with the Baking Teachers and Progression Support team to carefully onboard trainees, setting the culture of learning and communicating expectations to set them up to successfully complete the programme. 
• Coordinate and facilitate the courses in a welcoming & professional manner, creating an environment where women feel safe, can learn & grow and build strong relationships across the cohort. 

Line Management: 

• Line manage two part-time Teaching Assistants. Ensuring they are well supported, trained to a high standard and delivering Luminary’s vision of vocational training for women. 

Training Management: 

• Assist the Senior Programme Manager in evaluating the services Luminary offers for: reporting to funders, completing new funding applications and internal monitoring. 
• Responsible for maintaining accurate and complete training records, including tracking and monitoring learner progress and development to support high accreditation pass rates and good retention.
• Contribute your experience of best practice to shape the way Luminary operates effectively 
• Undertake any additional duties within the scope, spirit and purpose of the role as requested by the Senior Programme Manager. 
• To take reasonable care for the health and safety of learners in accordance with legislation, and government guidelines. 

Person Profile 

Necessary: 

• Experienced group facilitator, minimum two years of proven experience 
• Experience of training within non traditional learning environments with disadvantaged groups 
• Person-centred approach to learning and support that is trauma-informed including proven experience of managing group dynamics and behavioural conduct in a learning setting
• Comfortable providing clear and compassionate feedback to support the learning environment and trainee development
• Experience of and ability to plan, write, deliver and evaluate training sessions for employability programmes with knowledge of meeting the quality standards related to learning 
• Personable, patient & resilient with excellent communication skills, both verbal and written 
• Experience setting boundaries and investing in own mental wellbeing whilst supporting others
• Organised with record keeping, time-keeping, and communication 
• Motivated & hard working and able to learn new things quickly 
• Able to multitask effectively with the tools to cope well in a fast paced environment
• Able to work independently and initiate tasks as needed; able to work well in a team 
• Flexible and able to accommodate change 
• Effective use of ICT within a learning environment. Competent in using IT and digital platforms (such as Airtable, Slack, Canva, G Suite & Microsoft Office) 
• Sympathetic to Luminary’s faith ethos

Desirable: 

• Experience in teaching, training, or in adult learning, with a certificate in adult education or willingness to work towards this. 
• Experience developing inclusive, supportive and accessible training environments for neurodivergent  individuals or individuals with additional needs
• Advice & guidance qualification 
• Experience of support work and pastoral care 
• Experience of the VAWG sector 
• Experience of developing or shaping new services

Perks & Incentives:

• Free barista coffee during working hours
• 50% discount off all food & drink in our cafes
• 20% discount off online purchases (celebration cakes & merch)
• Competitive leave policies
• Regular opportunities for training and professional development
• Wellness Action Plan developed to keep you healthy at work
• Long-term service rewards including increased holiday and birthday cake!
• Opportunities to be involved in press coverage of Luminary

We need to expand our Strategic Programme Team, as we begin to put in place the practical steps that will move us towards our vision to “bless the 1.5 million people” in our diocese who currently have no meaningful opportunity to hear the good news of Jesus Christ.

You will play a key role supporting the development of our transformation plan, helping to secure funding, and then coordinating key elements of the Strategic Programme. 

The post is based at Church House, Daresbury, with some travel around the Diocese.  A full driving licence and access to a car is essential.

Salary: £32,271 - £34,225 per annum, dependent upon skills and experience.

The background paper, job description, person specification, and application form can be downloaded from the Diocesan website - Please see website address in the attached documents.

Completed application forms should be returned to Mrs EA Geddes, Director of HR, preferably by email - Please see email address in the attached documents

or Church House, 5500 Daresbury Park, Warrington, WA4 4GE.

Informal telephone conversations with Jon Pocock, Strategic Programme Director, are welcome - Please see contact details in the attached documents.

Closing date: Thursday 9 January 2025
Interviews: Wednesday 22 January 2025 

The Circuit Administrator must have good admin & communiocation skills, able to self-motivate and work effectively as part of the small Circuit Office Team supporting ministers, officers and 17 churches of the Harrow & Hillingdon Circuit of the Methodist Church.  Based at the Lighthouse Centre, South Ruislip. Office hours 9am to 2pm Monday to Wednesday (some flexibility allowed and required). The post is for 20 hours a week (with the potential for increased hours). 
More details provided in the application pack.

Key Responsibilities will include:

• Responsibility for lettings at the Lighthouse Centre (ensuring the Lighthouse is self-sustaining)
• Supporting and delivering circuit-wide training (one-to-one or larger groups)
• Safeguarding administration
• Act as secretary to meetings
• Provide admin support

Key Skills and Experience:

• Administrative experience, with excellent record-keeping and minute-taking skills
• Strong communication skills.
• Experience in delivering training would be advantageous.
• Attention to detail
• Proficiency in Microsoft Office
• Ability to work independently, meet deadlines, and adapt in a dynamic environment
• Experience supporting and working in a team
• Flexibility and willingness to accommodate occasional evening and weekend work
• Willingness to travel locally for occasional activities away from the normal place of work (meetings & training etc.)

We want you to have every opportunity to demonstrate and develop your skills, ability and potential.  This role has the potential to expand and develop over future years.

Appointment will be subject to satisfactory references and DBS check.

Contract:  Permanent, full time 
Salary:  £53,000 - £56,000 per annum 
Location:  Hybrid based at one of our offices or sites 
Closing date:  Friday 10 January 2025 
Interview date:  Monday 20 January 2025 
2nd interviews:  Wednesday 29 January 2025 

Are you passionate about volunteering, engagement, and inclusion? At Blue Cross, we are seeking a Head of Volunteering & Internal Engagement to lead as our subject matter expert, shaping the strategic direction for volunteering and internal engagement, ensuring our organisational strategy translates into impactful objectives. 

More about the role 

In this pivotal role, you will partner with the People & People Services senior management team to ensure our people—both employees and volunteers—are at the heart of everything we do. You’ll drive equality, diversity, and inclusion across our activities, fostering an inclusive, collaborative, and diverse environment that supports the One Blue Cross mandate. 

A typical day will see you: 

• Developing innovative volunteering strategies, policies, and initiatives that drive our goals and support high-quality, compliant volunteering. 

• Collaborating with the Resourcing team to create strategies for increasing the diversity and number of volunteers. 

• Supporting Learning & Development to ensure training and development opportunities are engaging and effective for volunteers and their managers. 

• Managing internal communications to ensure all voices are heard and Blue Cross remains progressive and innovative in its approach. 

• Leading on the organisation’s culture survey and developing actionable plans to enhance engagement. 

• Designing and implementing new volunteering initiatives and solutions that meet the evolving needs of the charity. 

• Ensuring compliance with GDPR, DBS, and Health & Safety regulations, and managing the Volunteer Management System to meet organisational needs. 

• Driving EDI initiatives across the organisation, ensuring inclusion is at the core of our ways of working. 

This is a key leadership role, responsible for managing budgets, providing insights on volunteering trends, and reporting progress on strategic ambitions from a volunteering and engagement perspective. 

If you’re ready to make a meaningful difference and lead our volunteering and internal engagement work, we’d love to hear from you. 

This is a full-time position, working 35 hours per week Monday to Friday, with a hybrid arrangement that includes at least two days per week at one of our offices or centres. As part of the application process, we will ask you to specify your preferred work location. 
About you 

We’re looking for a strategic thinker with a proven ability to deliver results through collaboration and influence. You’ll bring outstanding problem-solving skills, a consultative approach, and a positive, energetic personality to this pivotal role. 

A first-class communicator, you’ll thrive under pressure and work effectively within deadlines as part of our senior management team. Leading by example with our values, you’ll confidently engage with people at all levels, both inside and outside the organisation, shaping impactful solutions for volunteering and internal engagement. 

Knowledge, skills, and experience   

• Proven experience of working at a senior level in volunteering.

• An excellent working knowledge of volunteering best practice management. 

• Demonstrable record of achievement of strong leadership especially in a matrix structure. Evidence of strong partnering skills, to achieve through results with and through others. 

• Experience of developing and implementing EDI practices. 

Although not essential, it would be great if you also had: 

• Experience of Internal Communications.

• Experience and knowledge of safeguarding and how to develop and implement an effective safeguarding culture. 

• Accredited volunteer management qualification. 

How to apply  

Click the apply button below and complete the online application process before the closing date on Friday 10 January 2025.

The recruitment process begins with a first stage on Microsoft Teams on Monday, 20 January. Candidates who are shortlisted will complete a personality questionnaire and participate in a feedback session via Microsoft Teams before attending the second interview and presentation task in person at our Burford offices on Wednesday, 29 January 2025. 

We reserve the right to close this vacancy early should we receive an overwhelming response.   

Blue Cross benefits    

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.   

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.   

Our generous benefits package includes:   

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)

• Programmes for physical and mental wellbeing support

• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family

• Free physiotherapy advice and face to face intervention

• Health cash plan

• Unlimited access to an employee assistance programme

• Pension scheme with enhanced employer contribution

• Professional fees paid with Continuing Professional Development and personal development support.

• Life assurance

• 20% discount on Pet Plan pet insurance

• Enhanced family friendly policies

• Recognition scheme

• Annual volunteer days

• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

Purpose of the Job

This role is an exciting opportunity for an outstanding individual to join the UK Youth Fundraising team. UK Youth works with a broad range of exciting corporate partners, including Coca-Cola Europacific Partners, KFC, Burger King, RSA Insurance. This role focuses on identifying and securing income and employment placements for The Summer Jobs  Programme and ensuring strong stewardship and a positive employer experience over the next two years. 

Key Responsibilities

• Work closely with the Employer Recruitment Manager to develop and implement an employer recruitment strategy, integrating both local and national approaches. 

• Support the development of employer sponsorship proposals, creating a menu of different engagement levels to meet income targets

• Work with the Employer Recruitment Manager and the wider Corporate Partnerships Team to collaborate on all UK Youth fundraising opportunities and integrate our employer ask into our wider corporate partnerships offer

• Input to feedback for Youth Endowment Fund on corporate partnership opportunities 

• Identify and engage with regional and localised contacts to assist in sourcing placements (e.g. borough networks). 

• Accurately record programme donation contributions

• Travel to local areas to engage employers in person, as necessary. 

• Keep an accurate record of all communications and progress with employers on UK Youth’s CRM system 

Experience we're after

• Experience of fundraising, sales or recruitment 

• Experience of working in a busy and deadline-driven work environment 

• Experience of managing multiple relationships

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. 

Closing date: Monday 6th January 2025 at 23:59 (midnight)

Provisional Interview Dates: W/C 13th January 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Community Fundraising, Marketing and Communications Lead

If you are a passionate community fundraiser, eloquent communicator, excellent at managing your time and a natural relationship builder, this is the ideal role for you!

Those with experience of event planning and community/individual fundraising are encouraged to apply.

We are seeking an enthusiastic and driven Community Fundraising, Marketing and Communications Lead​ to join our small fundraising team on a part-time basis. This is a new role within the organisation and a wonderful opportunity for someone to make it their own.

As an employee of Age UK K&C you will benefit from:

• 4% Employer Pension, up to 6% Employee contribution

• Cycle-to-Work Scheme

• Season Ticket Loan

• Employee Assisted Project including: up to 6 Counselling Sessions

• Staff Wellbeing Events

• Annual Leave Purchase Scheme

• Length of Service Recognition

The role is part time - 3 days per week, 1 of the days can be worked at home.

We will interview candidates as they apply, so do not delay your application!

We need to expand our Strategic Programme Team, as we begin to put in place the practical steps that will move us towards our vision to “bless the 1.5 million people” in our diocese who currently have no meaningful opportunity to hear the good news of Jesus Christ.

You will play a key role in shaping, articulating and securing funding for our transformation plan, and helping to develop and then manage key elements of the Strategic Programme. 

The post is based at Church House, Daresbury, with some travel around the Diocese.  A full driving licence and access to a car is essential.

Salary: £44,864 - 48,976 per annum, dependent upon skills and experience.

The background paper, job description, person specification, and application form can be downloaded from the Diocesan website - Please see website address in the attached documents.

Completed application forms should be returned to Mrs EA Geddes, Director of HR, preferably by email - Please see email address in the attached documents.

or Church House, 5500 Daresbury Park, Warrington, WA4 4GE.

Informal telephone conversations with Jon Pocock, Strategic Programme Director, are welcome - Please see contact details in the attached documents.

Closing date: Thursday 9 January 2025
Interviews: Thursday 23 January 2025

Team Description

ILS is a small, vibrant, risk management company dedicated to supporting aid agencies, academic institutions, and campaign groups, to develop their resilience and to meet their duty of care, even in the most challenging environments. Founded by aid workers in 2010, the company has grown to become a global leader in the development and implementation of person-centred risk management solutions.

As a values-driven company we place emphasis on our own principles and values, and those of Agenda2030. We value gender equity and diversity in our team and recognise the importance of creating an inclusive work environment, to enable all team members to perform effectively and in a manner that they find comfortable and personally enriching, taking into account neurodiversity and accessibility. Our Training Team is a close-knit and diverse group of professionals. The team works closely and collaboratively, sharing ideas and ensuring that ILS’ work is delivered to the highest standards in a safe and efficient manner with a high level of customer care.

Job Purpose

Each year, ILS delivers over 100 training courses, both in person and online. Our courses range from multi day residential programmes to self paced e-learnings, 8 week-long web-learning courses, to one day complex crisis simulations. Many of our in-person courses are delivered in the UK, but others are delivered around the world, in the locations where our clients need them. We are looking for a new Senior Training Advisor to sit within our dynamic training team. As our training programs continue to expand the new Senior Training Advisor will be responsible for supporting the pedagogical robustness and effective delivery of our courses.

The post holder will be expected to oversee the implementation of ILS’ learning and development principles and methodologies throughout our training offerings; ensuring these courses are effectively developed and implemented, providing impact and value to our participants and clients. You are a dynamic, detail-oriented, motivated and engaging learning and development professional with experience applying technology to training, who shares our mission and values.

You will be driven by the purpose and values of the business. You will work to support our programmes, ensuring they achieve our pedagogical and organisational aims, whilst upholding the broader company values. This is an amazing opportunity with potential for you to grow and shape the role, to drive growth and efficiency within our healthy, thriving and sustainable training offering.

Accountabilities

Working autonomously, you will be responsible for maintaining and developing the pedagogical basis of our highly regarded training programmes, as well as contributing directly to their delivery and design. The work is highly varied, and changes from week to week. Key activities include:

Training Design

• Structured, learning-focused development of sessions and courses
• Development of agendas and effective learning plans
• Support the development of simulation and role play scenarios
• Development of trainer/facilitator notes and manuals
• Design of monitoring and evaluation programmes to ensure effective feedback loops and impact assessment
• Input course design to the development of commercial proposals

Training Delivery

• Contribution to the delivery, administration and operational support of face- to-face training in the UK and globally, including Hostile Environment Awareness Training, Crisis Management Training, Travel Safety & Security Training, and Security Risk Management Training.
• Contribution to the delivery, administration and operational support of online training courses (including instructor-led web-learning and e-learning) including Personal Safety Awareness, Travel Safety, Crisis Management and Security Risk Management.
• Design, delivery, programme management and logistical oversight of our overseas training programmes. These can be delivered for our clients anywhere in the world

Other Activities

• When possible, and within your frame of expertise, you will provide support to the Risk Advisory team, for the delivery of risk management projects.

Person Specification

The ideal applicant will have empathy with ILS’ values and be able to work in a way that reflects these.

• As a Learning and Development Professional you will possess a formal qualification in adult learning approaches or have significant demonstrable experience in adult learning/training design and delivery.
• You will have significant experience in the delivery of online and/or face-to-face training, including delivery of training programmes overseas.
• You will have demonstrable experience in structured curriculum development and learning cycles for adult learners from diverse cultures, with a focus on participatory techniques.
• Significant experience of working in the Humanitarian, Development, Human Rights, Research, or Media sector, ideally within field offices and Headquarters.
• You must be comfortable working within a small, dynamic and diverse team.
• You should be self-motivated and able to organise you own workload over multiple simultaneous projects.
• You should possess strong IT skills, with the ability to work on Microsoft packages and online project management systems.
• Customer service focus and entrepreneurial attitude.
• A valid UK drivers’ license and experience operating manual and automatic vehicles.

Desirable

• Ability to train in more than one language.
• Project management experience and knowledge.
• Experience of working in insecure environments.
• Psychological First Aid/Mental Health First Aid qualifications.
• Experience in safeguarding.
• Experience delivering HEAT or similar experiential, simulation-based training.
• Security Risk Management and/or Advisory experience; or relevant field experience.
• First Aid Training qualifications.
• Experience in designing and delivering e-learning.
• Experience working across different Learning Management Platforms.
• We know there are great candidates who may not meet all the above criteria, or who have important skills that we have not mentioned. If this is you, please do not hesitate to apply and tell us why this opportunity excites you and how it fits with your skills and experience.

Compensation package and benefits

• Starting salary £40,000- £45,000 depending on experience, with clear salary progression scheme.
• Generous annual (discretionary) bonus scheme
• 36 days of annual leave (formulated as 25 days standard leave + 3 days additional Christmas leave + 8 days of bank holidays)
• Further leave allowance accrued with length of service
• Employer pension contributions
• Free access to psychological support service
• Flexible working hours (core hours 10am-4pm)
• Generous Time Off In-Lieu (TOIL) policy
• Personal development plans

Working Locations:

• The position is based in ILS office in the UK, very close to Haywards Heath railway station.
• We adopt a hybrid working policy, whereby staff are expected to attend the office regularly, including monthly collaborative ‘everyone-in’ office days.
• The candidate will be expected to travel to client offices in the UK and overseas, sometimes to high-risk locations.

Closing date: 09:00 (GMT) on 13th January 2025