Mental Health Support Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role of Deputy Centre Manageris pivotal to the continued success of our Youth Hub in High Wycombe. The Junction caters for 12 – 18-year-olds (up to 25 with SEND). This is an opportunity for someone with a can-do attitude and a strong desire to make things happen.
You will join a supportive, driven, committed team whose desire to achieve is matched by an intention to enjoy work on a day-to-day basis. You will be based in The Junction in High Wycombe, which is a multi service drop-in centre offering a full range of sessions and activities for local young people. You should expect to enjoy being part of a collaborative, loud and energetic organisation.
Become part of a dynamic charity, with a great mix of people committed to making a real difference for young people through a range of fun and challenging programmes and initiatives.
Action4Youth changes lives and creates better chances for young people by creating opportunities to discover their personal strengths and potential.
We work with young people from all backgrounds and all abilities to make a real difference to their futures.
We are a respected and dynamic charity based in Buckinghamshire and Milton Keynes but reaching young people across the wider southeast region.
Job Description
Job Title
· Deputy Centre Manager (The Junction Youth Centre, High Wycombe)
Position in the Organisation
· Reports To: Centre Manager
· Responsible For: Youth Workers and freelance staff
· Working hours: The centre is open 7 days a week 4-9pm. Working hours are 1:45-9pm on a two-week rotation (4 days one week and 6 the following). This post includes regular weekend work.
· Working With: Other members of the Action4Youth team including the High Wycombe Mentor, other programme staff, schools, key partners including other local youth organisations, Buckinghamshire Council, Thames Valley Police and many more.
Main Purpose and Scope of the Role
This role will assist with the day-to-day management of the centre and lead a small team of staff, including Youth Workers and some freelancers. The Deputy Centre Manager will be working in partnership with the Centre Manager to ensure the safe running of the centre and to deliver youth work directly. This role will liaise closely with the Centre Manager in order to make sure youth provision is effective and inclusive for all young people.
This role will be based in a multi service drop-in centre in High Wycombe for young people aged 12 – 18 years (up to 25 with SEND). The service will offer a range of sessions and activities all under one roof, seven days a week, and provides specialist support to those who are vulnerable.
The centre provides support in the following areas;
1. Crisis support; a drop-in service operating seven days a week where young people can come in and access specialist support and signposting in the below areas from trained staff.
· Homelessness
· Sexual health/unplanned pregnancy/sexual identity
· Family breakdown
· Crime
· Violence
· Bullying
· Substance misuse
· Relationship breakdown
2. A programme of mentoring to support young people on a 1:1 basis.
3. Health and wellbeing; a timetable of weekly activities focussing on positive mental and physical wellbeing.
· Nutrition and cooking - A weekly ‘cook along’ session will be available for young people to participate in where they learn the basics of cooking healthy and cheap meals.
· A timetable of fitness sessions including boxing and MMA sessions.
· A fortnightly mental wellbeing session which will focus on topics such as positive body image, social media, mental resilience, stress management, positive relationships etc.
4. A Youth Space for socialising and leisure activities;
· Café area
· Pool table, table football, table tennis, gaming consoles
· Weekly homework/ study club providing a quiet space where young people can get support on any schoolwork
· Weekly SEND Youth Group- open to young people with additional needs only who can come to socialise and participate in sessions on life skills
Duties and Key Responsibilities
- Register young people on arrival at the centre
- Keep the centre clean and tidy and be responsible for opening/ locking up the centre
- Assist with the overall smooth running of the centre and all its activity strands
- Work closely with library staff, Eden security and other key partners
- Be the lead staff member, running the Youth Centre, when the Centre Manager is not on shift
- Attend Action4Youth team meetings (sometimes outside of working hours) and be a positive link between The Junction and the other Action4Youth sites
- Communicate effectively with all core staff, freelancers and partners to ensure the centre is running safely and effectively and always be a positive role model
- Assess the needs of young people to correctly plan and deliver sessions related to areas such as health, fitness, smoking, drugs, gangs, violence, relationships and bullying
- Set up and run regular group youth work sessions in line with the key areas listed above
- Develop a positive rapport with young people based on respect and trust, ensuring the youth centre is a safe and welcoming place
- Establish boundaries and challenge inappropriate behaviour
- Mentor, coach and support individual young people
- Work in partnership with families and other key people in the young person's life, as well as with professionals from other organisations such as social care, health, police, education, youth offending teams and local authorities, in order to build a strong support network
- Manage, support and mentor staff, including youth workers and placement students
- Undertake administrative tasks relating to the centre’s efficient running, maintain effective recording systems and respond to queries
- Provide reports for funders and to SMT- including attendee numbers, case studies and other KPI’s as per funding applications.
- Promote the services of The Junction and take the lead in organising recruitment events at local schools. These may be outside the regular working hours, and you will need to claim time back in lieu.
- Attend local networking meetings to represent Action4Youth and promote the services of The Junction
- Work collaboratively with local community organisations to offer the best services to young people
- Always Act as an Ambassador for Action4Youth.
General Responsibilities
· Support events and meetings when required.
- Support the continued development of quality standards as specified by Action4Youth.
- Support in other areas of the organisation as required by the CEO
· To have regard for the vision of Action4Youth and to display a commitment to equal opportunities and to the protection and safeguarding of children, young people and vulnerable adults.
- Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people.
· To carry out any other Action4Youth duties as required by your Line Manager, CEO or Directors.
· Administering own workload which includes meeting targets and deadlines in line with the Action4Youth Performance Management System.
· Attending relevant CPD training events in line with Performance Management appraisal.
· Undertaking responsibility, as part of the team, for all Health and Safety work related matters.
· Working within the guidelines of Action4Youth policies and procedures.
Skills, Experience and Knowledge
- Previous work experience in the youth, education or community sector
- Be able to lead, manage and support a small team
- Excellent communication skills, including being able to positively engage with young people from a wide range of backgrounds and actively involve them in the decision making process.
- Confident user of IT, including Excel, Word, PowerPoint
- Experience of using a CRM system (desirable)
- A full UK driving licence and access to a vehicle (desirable)
- Practical experience of designing and delivering presentations to a varied audience (desirable)
Qualifications
- A qualification and/or experience in youth work
Personal Attributes
- A team player with a cheerful disposition who is outgoing, friendly, approachable, flexible and enthusiastic
- Committed to young people’s personal and social development and to providing opportunities which enable them to reach their full potential.
- Integrity and discretion when dealing with sensitive information and compliance with data protection requirements
- A flexible approach to work including willingness to take on tasks outside the normal remit and to work irregular hours.
- Confidence to present to and motivate large/small, formal/informal meetings
- Ability to understand and deliver effective communications to diverse audiences.
- Prioritise and manage large workloads.
- Ability to work alone using own initiative
- Be committed to personal development and further training, as appropriate to the development of the role and Action4Youth
- Experience of planning, monitoring and evaluating work with young people
To Apply
To apply for this role please submit a copy of your CV and a covering letter explaining why you are applying for this position.
Work Location: In person
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Office Manager
Hours: 35 hours per week (9.30am-5pm with 30 min break or 9am-5pm with 1 hour break)
Days: Monday to Friday
Contract: Permanent
Location: Based at our day centre (52 East Hill, SW18 2HJ) – this is not a remote role
Salary: £24,529 per annum
Reports to: Day Centre Leadership Team and Executive Team
Purpose of Role:
We opened our Day Centre for older people, adults with disabilities and adults with dementia in October 2021. The Office Manager role is a new position that will provide a wide variety of operational support to the Day Centre Leadership Team as we are embedding and growing our Day Centre offering and increasing the number of clients who attend the Day Centre and the types of services they receive.
We also support older Wandsworth residents in the following groups with outreach in the community and with activities in the Day Centre: BAME; digitally isolated; financially isolated; LGBTQ; socially isolated; women; and those with, or at risk of, mental and/or physical ill health and disabilities.
Benefits:
- A vibrant workplace where no day is ever the same
- An experienced and supportive leadership team
- A friendly hypo-allergenic office dog to play with
- Kind and caring colleagues who work as a team
- A great employer’s pension contribution
- A cycle to work scheme
- An employee shopping benefits scheme
- An employee assistance programme (EAP)
Important notes:
Please note that CVs will not be accepted and only full application packs will be reviewed.
The JD and PS are really important, so please do read them carefully to help you complete your application.
Size: 21 - 50
Our mission is to help older people to age well in Wandsworth.
The client requests no contact from agencies or media sales.
Thank you!
- £37,062 per year
- Full-time – 37.5 hours per week
- Permanent contract
- Based in Beckenham/Orpington, with travel required across all SEL Mind boroughs
- Hybrid working considered in line with policy
The Benefits Service within SEL Mind supports people with mental health problems to navigate the benefits system and challenge unfair decisions. The service currently operates across Bromley, Lewisham and Greenwich, delivered in partnership with local NHS. It includes dedicated welfare benefits specialists who provide casework support, and a cross-area team of volunteers who assist with form filling and assessments for health and disability benefits.
The Casework Manager will play a key part in the service, providing line-management and supervision to a team of welfare benefits specialists, and on-site supervision for South East London Mind’s weekly form-filling clinic. The post-holder will lead on making sure that we are delivering high-quality and accurate advice in a way which meets the needs of our clients.
We are looking for people with significant experience of working within welfare benefits, including providing representation at appeals, and giving advice on complex entitlement issues. A strong understanding of the needs of people with mental health problems, and experience of management and supervising the work of others (whether staff or volunteers) are also essential to this role.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Monday 5th August (11:59pm)
Likely interview date: Wednesday 14th August
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
The client requests no contact from agencies or media sales.
Thank you!
Job description and person specification
Salary: £27,291 - £31,974 FTE (depending on skills and experience)
Contract: Permanent, Part-time (28 hours per week)
Reporting to: Head of Finance, Training, and Operations
Reports from: People and Culture Officer, IT and Data Officer
Location: Sevenoaks Wellbeing Centre, with flexible working options including part-time remote work.
About West Kent Mind
West Kent Mind enriches lives through better mental health by offering support to get well, stay well, and thrive. As an ambitious, award-winning organisation and a proud member of the Mind federation, we value collaboration, partnership, creativity, and growth. Working with us means engaging in projects that positively impact people's lives, fostering personal growth, and finding satisfaction in the work accomplished. You will be surrounded by supportive individuals committed to making a difference, which can instill a sense of purpose and determination.
About the Role
As our Operations Lead, you will work closely with the Head of Finance, Training, and Operations to ensure smooth daily operations. You will oversee the day-to-day operational flow of the office, ensuring West Kent Mind runs efficiently and effectively.
Who You Are
Your experience can be paid or voluntary, full or part-time, in the UK or overseas.
- Project Management: Demonstrable project management experience and transferable skills to support others.
- Data Presentation: Ability to understand and present data effectively through reports and presentations.
- Process-Driven: Committed to delivering efficiency, consistency, and quality, optimising our charity resources.
- Tech-Savvy: Adaptable and willing to learn new systems and software in a modern office environment.
- Operational Advocate: Passionate about the importance of effective and efficient operational support.
What You Will Offer Us
- Sector Experience: Experience in a small organisation, with a focus on developing and delivering impactful operational support.
- Operational Support: Familiarity with providing high-quality support in a busy and varied environment.
- Efficiency: A knack for creating order and being the first point of contact for colleagues.
- Proactive Attitude: Eager and ready to tackle any task with a willing attitude.
- Microsoft Office Proficiency: Competent in using Microsoft Office Suite, especially Word, PowerPoint, Outlook, and Excel.
- Communication Skills: Strong communicator, both face-to-face and in writing.
- Team Supervision: Some experience in supervising, coaching, and developing team members.
Key Responsibilities
- Operational Expertise: Serve as the go-to expert for building and internal processes, supporting colleagues in their daily work.
- Health and Safety Compliance: Oversee Health and Safety, including annual inspections, policy development, training, and risk assessments.
- Contingency Planning: Maintain plans and registers to address potential risks and safeguard assets.
- Team Supervision: Supervise the People and Culture Officer and IT and Data Officer, maintaining standard operating procedures.
- Administrative Support: Assist with operational administrative support, contract management, and developing ad hoc projects.
Adopting Our Fundraising Culture
West Kent Mind values a fundraising culture where all staff, volunteers, and trustees contribute to fundraising efforts. Whether securing funding for your area, writing thank-you notes to donors, or creating testimonials for grant applications, everyone is expected to embrace this ethos.
Benefits
Passionate Team: Work with a dedicated team making a positive impact.
Holidays: 23 days a year, increasing with service up to 30 days, plus bank holidays. Additional three days between Christmas and New Year (pro-rata for part-time).
Learning: Opportunities for coaching, training, and professional development, including free Mental Health First Aid training.
Pension: Auto-enrollment in our pension scheme with a 3% salary contribution.
Employee Assistance Programme: Access to confidential advice, counseling, and online tools.
Application Process
Please refer to our website and the attached documents for the job description and person specification.
For informal discussions, contact us via the website. Send a current CV and a statement (no more than 2 sides of A4) evidencing how you meet the points under ‘Who you are’ and ‘What you will offer us’.
Due to application volume, we may not acknowledge every application.
Please complete an Equality & Diversity monitoring form on our website. This information is processed anonymously.
Interviews are scheduled for 22 and 23 July 2024. Shortlisted candidates will be notified by 17 July 2024.
Please note: You must provide evidence of the right to live and work in the UK without restrictions for this role. We cannot sponsor visas.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
This role is within our crisis alternative emergency department (ED) service, which is an out of hours service providing a safe and welcoming space for people who present at A&E, feeling distressed and experiencing crisis. The service will work collaboratively with hospital Psychiatric Liaison Team (LPS) to ensure those in crisis are supported by the appropriate team. The service will operate 365 days a year from 5pm-1am across three ED’s in West London.
Staff within the service will triage, assess and provide face-to-face support to anyone who is experiencing mental health crisis. This will be person-centred and will be in various forms of de-escalation support; practical, emotional support, grounding techniques, safety planning, care/action planning etc. Staff within the service will work alongside LPS and escalate if clinical intervention is required. Staff will also actively participate in MDT discussions for frequent attenders and take a key role in initiating and promoting alternative crisis support in the aim of preventing A&E use. Staff in our Safe Space ED service are required to have experience in a mental health clinical setting (such as inpatient, A&E, or other clinical setting) however, they do not need to hold a clinical qualification for this role.
The Role
The role of the crisis practitioner will be to work collaboratively with LPS and service users to de-escalate crises in ED. The role will also involve triaging and assessing all clients accessing the service, alongside LPS. The crisis practitioner’s duty will be to de-escalate low/moderate mental health and social needs and deliver collaborative self-management plans with service users to improve mental wellbeing and reduction in A&E attendance. The crisis practitioner will also be responsible for linking in and signposting follow up support with our community Safe Space team. This role does not include clinical intervention. The crisis practitioner will be required to raise and follow up on safeguarding concerns, with support by the Team Manager.
Person Specification
- Minimum of 2 years working in clinical mental health services or settings
- Minimum of 2 years supporting clients experiencing severe mental health distress and crisis
- Minimum of 2 years supporting clients with moderate/severe mental health
- Extensive experience of managing challenging behaviour and dealing with clients with complex needs
About Us
We’re Hammersmith, Fulham, Ealing and Hounslow Mind, part of Mind the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
Thank you!
Referrals Lead
Are you passionate about delivering excellent mental health support?
We're looking for an outstanding Referrals Lead to be the first point of contact for prospective Restore members (service users) and health and social care professionals wishing to refer clients / patients into our services. Every year, Restore works with over 500 people across Oxfordshire, supporting them on their mental health recovery journey and helping them plan for the future. The Referrals Lead plays a critical role at Restore, ensuring a professional, empathetic and knowledgeable response to all enquiries, establishing positive working relationships with our service teams and external agencies.
We are committed to creating a supportive working environment where you can thrive and grow. We invest in learning and development opportunities to ensure you can provide the best possible support to service users and continuously develop as a practitioner.
Person Specification - please download the full job spec
Essential
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Excellent interpersonal and communication skills including face to face and on the telephone
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Ability to listen, empathise and provide accurate information to people in distress
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Knowledge and understanding of mental health issues
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Ability to work effectively with other statutory and voluntary sector agencies and their employees
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Excellent IT Skills, including MS suite, particularly in the use of Excel and databases
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Excellent administrative skills, particularly in organisation, planning and prioritisation
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Experience of data inputting and the ability to keep up to date records
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Ability to manage a diverse workload and multiple priorities
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Ability to work autonomously within a multidisciplinary team
Education
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GCSE or equivalent in Maths and English 9 to 4 (A to C) or equivalent
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Awareness of GDPR
Desirable
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Experience of working in a mental health setting
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Ability to write reports based on analysis of data
Closing date will be on Sunday 7th July 2024 at midnight
Interviews will be held on Friday 12th July 2024
The client requests no contact from agencies or media sales.
Thank you!
About Us
London Legal Support Trust’s mission is to help free legal advice providers in London and the South East be more resilient and sustainable. Through grants, advice and infrastructure development, we help to ensure they can continue providing vital and life-changing legal advice to people who otherwise could not afford to defend their rights.
Access to justice is a fundamental right; without it people are at risk in almost every aspect of their lives, from employment to housing and everything in between. We exist to ensure that everyone has access to appropriate legal support when they most need it – and that lack of financial means is not a barrier.
Our partners, the legal advice centres, help thousands of people every year to access justice and to have their voices heard.
- We support law centres and other legal advice agencies in London and the South East by providing them with grant funding alongside other forms of support.
- We offer our knowledge and experience of the sector to help legal advice agencies become more sustainable.
- We work in partnership with other grant-making bodies to get vital funds out to charities and civil society organisations, to help people that face challenges such as lack of food, isolation, debt, homelessness, domestic violence and mental ill-health.
We raise funds for this work, predominantly through mass-participation fundraising events. Our biggest event, The London Legal Walk, is the biggest event fundraiser in the legal calendar. In 2023, over 16,000 people took part from across London’s legal sector – from judges and barristers to law firms, law students, legal advice providers and other supporters – to raise over £900,000 for free advice services in London.
About the role
We are recruiting a Programmes Manager to work across projects in our Sector Support programme. Working closely with the Head of Sector Support and Grants, they will manage relationships with beneficiaries and partners, coordinating monitoring and evaluation, and ongoing development of grants programmes. We strive to operate in alignment with IVAR Open and Trusting Grantmaking commitments.
This is an opportunity for you to use your excellent project management skills to build relationships with delivery partners; organisations who work on the frontline of social welfare legal advice.
Working in an energetic, friendly and busy team, you will be able to make a significant and positive contribution from the start. We are a small organisation making huge strides in our mission for making access to justice available to more people in need.
About you
We are looking for a proactive and motivated person – an enthusiastic Programmes Manager who can help deliver an ambitious sector support and grants programme in support of a vital cause.
A clear communicator, you will have a passion for social justice and enjoy engaging and working constructively with a wide range of external agencies, partners, and community groups to achieve positive outcomes.
Utilising your strong organisational skills to develop and manage projects, you will relish the opportunity to work within the small LLST team to help develop practical and strategic support offers for free legal advice agencies.
Benefits
- 25 day of annual leave (pro-rata for part time) plus bank holidays (pro-rata for part time). Allowance increases due to years of service to 27 days for 2+ years, 29 days for 4+ years and 31 for 6+ years.
- 5% Employer pension contribution
- Hybrid working
- Flexible working options
- Employee Assistance Programme
- Continuing professional development opportunities
We are open to flexible working and part-time options for the right candidates, including job shares if the right mix of experience can be found.
How to apply:
To apply for this role, click the ‘quick apply’ button and submit a copy of your CV with a covering letter of no more than two pages of A4, describing how you meet the requirements of the role and the criteria outlined in the person specification. Please read the Recruitment Pack for full details before applying.
Recruitment timeline:
Closing date: 9am, Monday 15 July 2024
Interviews: Week commencing 22nd July
The successful appointment is subject to satisfactory written references.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team – Support Worker (unpaid adult carers)
We're looking for a Support Worker to join our friendly team. You will be based in our Maldon office, playing a pivotal role in supporting unpaid family carers who look after someone due to their age, disability, long-term physical or mental health condition or an addiction. You will act as the initial point of contact for carers managing referrals and ensuring carers receive a timely response to enquiries. You will conduct initial conversations with carers to understand their needs and circumstance. And you will provide carers with appropriate information, advice and guidance, from accessing benefits, peer support or respite breaks.
About Us:
Action for Family Carers is a well-established Essex-based charity dedicated to supporting unpaid carers and young carers. We've been making a positive impact for over 30 years.
About You:
You are a great listener! You can build trusted relationships with a range of people. You have experience working in a similar role with knowledge of assessing need, building support plans and providing relevant information, advice and guidance. You have an awareness of the impact of caring responsibilities and importantly, you are empathetic and understanding, with ability to work with carers in a non-judgemental way.
What We Offer:
· Salary: Band 5, £23,017 per annum
· Contract: 12 months (extension subject to funding)
· Hours: 35 hours per week
· Location: Office based, Maldon, Essex
Benefits:
· Full induction and relevant training
· Contributory work-based pension scheme
· Access to a 24-hour Employee Assistance Programme
· Flexible working arrangements
Apply Now:
If you're ready to be part of a dynamic team, contribute to meaningful work, and make a positive impact, we want to hear from you! Apply now and help us continue changing lives at Action for Family Carers.
Read the full Job Description and Person Specification. Send your CV with a covering letter addressing why you meet the requirements of the person specification.
Closing date 5pm on Tuesday 9th July 2024.
Action for Family Carers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs.
This role is for our Ealing Safe Space, 4:30pm - 11:30pm. You may be required to cover at other locations across Hammersmith & Fulham, Ealing and Hounslow.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site. This role directly supports the service managers in keeping to a high standard service.
You can download a PDF of the job description for this role at the bottom of the page.
Key Responsibilities
See attached job description for full list of responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of safety planning and de-escalation
- Experience of working with challenging behaviour
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
Person Specification
See attached job description for full person specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of line management within a mental health setting
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Understanding safeguarding adults and children processes and legal requirements
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Ability to work out of hours and on weekends
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
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It’s an exciting time to join us. Oakleaf has a proud history of helping people across Surrey who are suffering from mental ill health. The need for good mental health support is growing, as are our funding needs and ambitions. This newly created position of Relationship Fundraising Manager is an exciting opportunity to join a supportive and collaborative fundraising team as we look to develop major donor fundraising further.
The role will be responsible for overseeing all individual donor relationships, with a focus on major gifts. This includes developing and implementing a major donor strategy, as well as assisting the Head of Fundraising with corporate fundraising. You will be encouraged to use your experience and skills to shape the role, making a difference to the lives of hundreds of people attending Oakleaf every month for support.
Please refer to the attached Candidate Brief for more detailed information.
Position: Relationship Fundraising Manager
Responsible to: Head of Fundraising & Engagement
Location: Guildford, Surrey with hybrid working offered (min 40% office, 60% home as agreed); we will accommodate flexible working patterns wherever possible
Hours: 28-36 hours per week (36 hours is full time; part-time considered for the right applicant)
Salary: £32,000 – £34,000 FTE (dependent upon experience)
Annual leave and benefits:
- 32 days including public and statutory holidays. An additional day is added for each year worked (to a maximum of 4 days). Plus, an extra day off for your birthday!
- Company pension
- Cycle to work scheme
- Free parking
- Private medical insurance
- Employee Assistance Programme
- Sick pay
- Discount eye tests
- Work from home/flexible hours
- We are open to investment in training
Key Responsibilities (a full list of responsibilities is listed in the Candidate Brief):
- Manage recruitment, stewardship & retention of individual supporters with a goal of long-term financial support.
- Develop & implement a major donor strategy, including building relationships with key donors.
- Undertake tours of Oakleaf at our HQ or outreach venues to individual donors to show impact of giving.
- Research, formulate introductions & approach new prospects.
- Manage a communications plan for donors.
- Achieve agreed fundraising targets.
- Assist with corporate fundraising alongside the Head of Fundraising, including through attending networking events and supporting Oakleaf’s Mental Health Leaders Network.
Essential Criteria (a full list of essential and desirable criteria is listed in the Candidate Brief):
- At least three years’ experience in a charity/third sector fundraising position or similar
- Strong interpersonal and networking abilities; adept at building rapport quickly with people from a wide range of backgrounds
- Experience of building and managing a portfolio of both ongoing and new relationships
- Excellent written and verbal communication skills
- Experience of budgeting, forecasting and working towards financial targets
- An understanding of and empathy with the aims of Oakleaf & needs of its client group
We are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community, and we offer flexibility to assist employees with balancing work and other commitments. We are a Disability Confident employer.
Size:
Transforming lives through the provision of support, training and wellbeing activities, building new futures with adults managing their mental health
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to join Spitalfields Crypt Trust (SCT), a vibrant East London charity dedicated to supporting individuals affected by homelessness and addiction. This role is crucial in providing personalised support and interventions for those experiencing homelessness and addiction issues, and to create a safe environment that empowers residents to make positive changes in their lives.
Role Overview:
Housing and Service Delivery
- Provide strong and effective support to residents in Acorn House that focuses on their strengths and goals, and is delivered in a personalised way and within a framework of active engagement and co-production
- Developing and reviewing support plans that reflect the interests and aspirations of residents
- Induct new residents in line with the service’s policies and procedures and support them to
continue in their journey towards recovery from addiction - Carry out assessments of those referred to Acorn House, and induct new residents
- Ensure the fundamental needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance around benefits, and alcohol and drug testing (to help maintain an abstinent environment)
- Deal with the immediate support needs of residents as appropriate, providing crisis intervention where necessary
- Support residents in addressing physical and mental health issues, including liaison with primary and secondary health teams
- Ensure residents are supported through court or welfare rulings (if necessary)
- Ensure effective and compliant administration of resident data using a bespoke Salesforce- based platform (In-Form)
- Ensure Housing Benefit and Services Charges are collected and managed effectively
- Monitor resident’s physical and mental health, ensuring appropriate support is provided
- Be flexible and responsive at all times to meet the changing needs of the service and the service users and ensuring high quality support is provided.
- Ensure each resident’s support plan is written, monitored and reviewed as appropriate to reflect their changing needs.
- Ensure residents progress and engage with other SCT programmes (when required)
- Ensure conditions and requirements relating to any contracts or management agreements are applied throughout SCT’s services
- Work effectively as part of a team, attending team/ staff meetings and making a positive contribution to the development of the team and wider SCT services
- Effectively control and manage financial records appropriate to the duties of the post (petty cash/rent)
- Participate in a feedback culture for continuous improvement
- Promote social inclusion for residents, supporting them to access all benefits available to them
- Support residents with physical and mental health issues, including liaison with mental health teams within the community.
- Ensure all repairs and maintenance needs are raised
Monitoring and Evaluation
- Maintain accurate records of residents on In-Form
Operational Support
- Comply with Health and Safety, including but not limited to any fire maintenance, risk assessments and complete room checks and raise any risks to the Supported Housing Manager
- Ensure equipment of all applicable facilities is in good working order
- To provide an on-call/out-of-hours service when required
- Carry out other duties as may reasonably be required
Special Conditions
- This post requires the holder to work varying shifts between 08.00 am and 8.00 pm and participation in the call rota system (for which an additional allowance is paid)
- The post-holder is required to work weekends as part of a rota and Bank Holidays when required
- On occasions you may be requested to change your rota to ensure the requirements of the service are covered
- In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Supported Housing Manager
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Slough.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
This role will suit a support worker looking to working throughout the night. You will report to the team leader and engage with/ support customers during anti-social hours.
This is a great opportunity for a Waking Night Support Worker, wanting to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT). We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.
You will be based at Hope House. We have two sites: Hope House and Doddsfield Rd. Hope House/ Place is a 10 bed supported housing service, providing support for 16 customers overall. The support hours for Hope House are 24 hours, 7 days a week, with one waking night.
Doddsfield Rd has 6 independent living flats with floating support.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Develop and maintain links with all key agencies and service providers in the local community.
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
- Adhere to Look Ahead's Policies and Procedures.
- Engage in learning and development activity to increase knowledge and skills.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Approachable and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised and flexible.
- Open to feedback and self-development.
- Thrives on change and enjoys dynamic diverse environments.
- Is confident with high levels of self-esteem.
- Is respectful, articulate and sensitive in style of communication.
- Is essentially customer-focused.
- Is motivated towards excellence and improvement of personal performance with a can-do attitude.
- Ability to cope positively with challenging and diverse behaviours.
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health.
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity for a Senior Wellbeing Advisor Assistant with experience of working within a children and young people, to work within a multi-disciplinary wellbeing advice services team to increase and improve emotional and mental health provision within local communities for 11–24-year-olds in the West London CCG area.
The Senior Wellbeing Adviser will be a part of our Youth Services team and will work to deliver mental health services for young people and the adults who support them. The Senior Wellbeing Adviser will co-ordinate and deliver a diverse portfolio of wellbeing services including the provision of 1:1 practical wellbeing advice and support to young people (mainly aged 16-25), facilitation of peer support groups, delivery of workshops and trainings and co-ordinate awareness-raising campaigns on occasion.
This post will enable the post-holder to develop a wide range of project coordination and evaluation skills. The position will suit an individual who is self-motivated, an excellent communicator and data competent, with an interest in quality improvement, line management, an understanding of child development and mental health, as well as a passion to support services for children, young people and their families.
The post holder will also work alongside colleagues and partners in the Local Authority, CAMHS, educational settings where interventions are being delivered and other relevant mental health providers.
Key Responsibilities
- To provide practical mental health focused short term casework to young people through 1:1 face to face appointments
- To develop, co-ordinate and deliver workshops and training to groups of children and young people
- To raise and escalate safeguarding concerns effectively with partners to ensure children and young people are effectively safeguarded
- Signpost referrals for children and young people with more complex needs to the relevant service.
- Coordinate referrals and booking in sessions
- Conduct regular line management with one Wellbeing Advisor working closely with them as a team.
- To undertake data collection, analysis and monitoring to evaluate the effectiveness of service provision
- To produce impact reports and summaries, using IT and statistical programs
- Routinely measure clinical outcomes, in line with the CYP-IAPT program.
- Maintain comprehensive records of all training and clinical activity in line with both health and education service protocols and use these records and outcome data to inform decision-making.
- Complete all requirements relating to data collection and report clinical outcomes and service access data into the digital patient record system, CYP IAPTUS.
- To assist in the formulation and delivery low-intensity psychological treatments based on evidence-based literature and research to support best practice in clinical work. Interventions may include guided self-help, and treatment might be individual or in psychoeducational groups. This work includes delivery face to face, virtual and Telephone.
- Engage in robust managerial and clinical supervision, identifying the scope of practice of the individual post-holder within the role, and working safely within that scope.
- Attend multi-disciplinary and multi-agency meetings relating to referrals or children and young people in treatment, where appropriate, both for personal educational benefit in discussion with supervisors, and to provide direct assistance.
- Work in collaboration with school staff, parents, children, young people, and the wider community to enhance and broaden access to mental health services.
Person Specification
Training & Qualifications
- Degree level qualification in Health/Social Care/teaching/ psychology or equivalent
Knowledge & Experience
- 3 years’ experience working with children and young people with mental health challenges
- Experience in delivering 1:1 practical support sessions, group facilitation and producing and delivering presentations, workshops and training
- Experience managing a complex case load
- 2 years’ experience project planning and management experience
- Working knowledge of child and adult safeguarding
- Understanding of the importance of maintaining confidentiality
- Experience of data collection, analysis and reporting
- Knowledge of mental health and/or social care services
Skills
- Excellent writing skills and the ability to distil complex issues in clear language for a wide range of audiences
- Commitment to working innovatively and always seeking to evaluate and improve all areas of practice
- Ability to work productively as part of a team
- An authentic regard of client’s experience and knowledge as equally valuable as that of clinicians/practitioners
- Attention to detail
- Data literate
- Ability to keep accurate notes and records
- Ability to prioritise and work on a number of tasks in parallel
- Good time management and organisational skills
- Excellent problem-solver
- Ability to work well under pressure
- Ability to convey ideas clearly
- Strong interpersonal skills
- Ability to communicate with a wide range of audiences
The client requests no contact from agencies or media sales.
Thank you!
Internally your job title will be Crisis Recovery Worker
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s White Gables as a Recovery Worker.
White Gables is a 24-hr crisis service, supporting people experiencing a mental health crisis and working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence.
This is a permanent part-time role requiring the post holder to work 15 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally the job title will be Recovery Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise, and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Meridan House as a Recovery Worker.
Colindale Services are a mental health, care home and supported housing services, working in a recovery model. The services are staffed 24/7 and offer support to our residents aged 18 and upwards to relearn or develop independent living skills. The services apply a strength-based approach; helping individuals using the service to develop resilience, build on natural community supports and social networks, develop life skills and to access community provision and universal services to maintain and maximise their health, wellbeing and independence. The services take into account the significant pressures on the local health and social care system and support our local system in managing system demands effectively whilst ensuring, that the services are maximising opportunities for users of the services to maintain and improve their health and wellbeing in a targeted and effective way.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in.
Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
An understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week. There are 3 Recovery Worker posts available for this role.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
To apply, click the apply button. This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.