Membership support officer jobs in harrow, greater london

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As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children’s education and wellbeing. To help deliver this, Parentkind's fundraising efforts helped grow Parentkind's income from £1.5m to £10m (including in-kind donations) between 2022 and 2024.

Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise over £130 million each year to enhance children’s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity.

In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs—let alone feel confident engaging in their child’s learning journey.  Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships. Our recent transformational journey has seen Parentkind’s network grow by more than 70% of schools, and the income Parentkind has delivered both for itself and for its members by more than 550%. 

Our No Cold Child initiative, launched with FatFace, stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools, we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Shortlisted for two Business Charity Awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children.

Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allows shoppers to nominate and fund their local schools simply through everyday spending. In just the last year, this campaign has generated £5.78 million for schools—supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy.

Meanwhile, our All Dressed Up campaign—developed with World Book Day and Rubies Masquerade—confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out—boosting self-esteem and supporting a positive connection to learning.

Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 135,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child’s life.

We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources—developed in consultation with experts and rooted in lived parent experience—equip families to feel informed and empowered, no matter what challenges arise.

This month, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community.

Our work is grounded in evidence. Every year, we conduct the UK’s largest parental engagement study: the National Parent Survey. In 2024, over five thousand parents participated, providing invaluable insight into what families think about the education system. The findings are fed directly into government consultations and have already influenced national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform. We believe passionately that parents must not be the missing voice in education policy—and we work tirelessly to ensure their views shape the decisions that affect their children’s lives.

Today, through Parentkind’s federated network of more than 130,000 parent and teacher volunteers, our work impacts the lives of millions of parents, carers, teachers and children throughout the UK through our membership, programmes, advocacy and campaigns. But we know we can—and must—do more.

We’re looking for someone with passion, purpose, and creativity—someone who understands that a warm coat, a World Book Day costume, or a parent’s voice at the table can all be catalysts for lifelong change.

This is an exciting opportunity to join our growing Fundraising Team and play a leading role in shaping a brand-new trust fundraising programme from the ground up. We’re looking for someone with experience in securing income from trusts and foundations—someone who’s a confident communicator, both in writing and in person, and who brings a curious and strategic mindset to prospect research.

You’ll help craft compelling cases for support and develop a portfolio of proposals and reports that showcase the impact of our work—amplifying the voices of parents and schools and demonstrating how Parentkind is driving positive change. Strong attention to detail is essential, along with the ability to manage multiple priorities and work independently.

If you believe, like we do, that when parents matter, children succeed, we’d love to hear from you.

You’ll have:

• Proven experience in trust and statutory fundraising, securing five- and six-figure grants.
• Demonstrable success in developing compelling proposals and reports for funders.
• Strong relationship management skills with a track record of stewarding long-term partnerships.
• Excellent written and verbal communication skills with the ability to convey impact effectively.
• Highly organised with the ability to manage multiple projects and deadlines.
• Knowledge of the education, family support, or community development sectors.

You’ll get:

• To join a fast-moving charity with an exciting future
• To build your own team, playing a key role in driving forward the charity’s strategy and shaping our fundraising activity
• Remote working full-time with a great online team culture
• 25 days holiday in addition to UK public holidays.

How to apply

A full candidate pack is attached on this listing. To apply, please submit a CV and covering letter outlining your motivations for applying for the role and how you meet the Person Specification.

Interviews will be held on a rolling basis via video conference.

Parentkind is committed to a policy of equal opportunities and we ensure that all applicants are treated fairly and equally.  We would be grateful if you would complete the equal opportunities monitoring questions when applying online to help us check that we are carrying out our policy of equal opportunities for all people.  The information will be kept confidential and will be separate from your application.  It will have no bearing on your application.

Parentkind is committed to meeting the needs of applicants with disabilities.  Please let us know if you require any adjustments to your application or interview process.

What will you be doing?

We are looking to recruit a committed individual to support the delivery and development of our youth justice practice work, specifically to provide support to police and youth justice services in the delivery of youth diversion. 

Youth diversion schemes are a way of addressing low-level criminal behaviour without putting children through the formal criminal justice processing (either through out of court resolutions (OOCRS) or prosecution) that can result in a criminal conviction and other negative consequences. These schemes operate for under-18s in a variety of different models across the country.

Since 2014, we have provided direct support to over 70 YJSs and their local police forces to develop their diversion schemes, as well as supporting the development of new schemes. In this role, you will help provide this support, which will include: delivering multi-agency workshops, assessing practice against the evidence base, reviewing guidance and protocols and providing recommendations for improvement.

The role will also include:

• Identifying and supporting areas for practice development;

• Working closely with Youth Endowment Fund, Youth Justice Board and the National Police Chiefs’ Council;

• Developing practical tools to support practitioners;

• Presenting at external events;

• Contributing to the design and facilitation of practice sharing events and workshops;

• Engaging with practitioners, stakeholders and service users to shape delivery and represent the Centre;

• Working with the Centre’s teams to ensure practice work feeds into our research, policy and communication activities.

Skills, Experience and Knowledge

The role requires the following skills, knowledge and experience: 

Experience

The Practice Officer will have experience of:

• Operational/frontline experience of working in the youth justice system and/or in policing (essential);

• The role requires experience and understanding of youth justice and youth diversion (essential);

• Working with service users and the practitioners who work with them, in a safe, legal and supportive manner (essential);

• Delivering training / facilitating workshops (essential);

• Influencing and supporting internal and external partners to deliver on shared plans (desirable);

• Involving service users in the design of projects (desirable).

Skills and abilities

The Practice Officer needs to be able to:

• Deliver training and presentations and facilitate workshops for a range of audiences;

• Manage projects;

• Deploy strong written and verbal communication skills; 

• Balance multiple priorities and manage their own workload;

• Have good organisational and teamwork skills;

• Work at pace and to deadline;

• Show energy and enthusiasm;

• Communicate and engage a variety of audiences and stakeholders confidently and constructively;

• Have the ability to work with vulnerable people and sensitive information in a safe, legal and supportive manner;

• Have a creative approach to solving problems and identifying practical solutions.

Knowledge

The Practice Officer needs knowledge and understanding of:

• Youth justice and youth diversion; 

• The challenges and opportunities available to practitioners working within a criminal justice environment;

• The complex issues impacting children in the justice system such as trauma, exploitation, disproportionality and socioeconomic disadvantages.

Requirements

The post holder needs to have:

• Eligibility to work in the UK legally.

Whilst we do not require the post holder to be office based, you must be willing and able to travel regularly within the UK.

The application deadline is 23:59 on Sunday 27th April 2025.

Interviews will be held on Monday 12th and Tuesday 13th May 2025 at our offices in Kennington, SE11 5DP.

Equal opportunities

It is the policy of The Centre for Justice Innovation to treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability, offending history or trade union membership status.

We actively encourage applications from candidates of all backgrounds, identities, and experiences, fostering a workplace where everyone feels valued and can thrive.

The Centre is committed to fair recruitment and the inclusion of applicants with criminal records. It is essential that people do not face unfair discrimination in any role within the charity, whether paid or voluntary. For that reason, we do not use criminal records to exclude people. We only ask about criminal records if they are relevant to the role.

Policy Officer, Equalities

London

£58,755 rising incrementally to £59,887 (pro rata) (excluding London Weighting £6,154)

Fixed term contract until December 2026

This role is to support in the delivery of our client's work to combat the rise of the far and populist right, including supporting our affiliates in their industrial and organising responses, developing their research, policy and lobbying interventions in this space and working with key stakeholders.

Who they’re looking for

This position would suit someone with a good knowledge of how the UK trade union movement works, with a background in equality, and the ability to effectively engage with affiliates and key stakeholders.

If this sounds like you, then we’d love to hear from you.

They welcome applications from any candidate but are particularly keen to receive applications from Black, Asian and minority ethnic candidates, who are underrepresented at this grade in the organisation.

The closing date for completed applications for this post is 12 noon Wednesday 7 May 2025.  Interviews will be held on Thursday 29 May 2025.

Our client's staff enjoy a good benefits package including final salary pension scheme and other benefits. They value a diverse workforce and welcome applications from all sections of the community and from within and outside of the trade union movement.

As Philanthropy Lead, you will be responsible for designing and delivering a successful high-value donor programme, cultivating relationships with high-net-worth individuals, co-investment opportunities with trusts and foundations, and leading Youth Music’s philanthropy to meet ambitious income and activity targets. 

Your role will manage Youth Music’s donor pipeline, acquisition and retention strategy, making use of relationship management tools to optimise donor experience and track fundraising performance. This is a new position within Youth Music, and so we expect the successful candidate will help shape the role.

Reporting directly to the CEO, you will play a crucial role in Youth Music delivering its long-term fundraising strategy, to ensure a sustainable future for UK grassroots music which enables marginalised young people to make and monetise music. 

You are a strategic and results-driven fundraising professional, with a proven track record of securing significant five- and six-figure donations from high-net-worth individuals, as well as successfully applying for grants and co-investment from charitable trusts and foundations. 

You have strong relationship-building and influencer networking skills, confident engaging and working alongside senior stakeholders to cultivate and deliver value. 

You are experienced in leading and motivating team members to deliver high-performance, whilst building a culture of philanthropy which aligns with the values and mission of the charity. 

You have excellent communication skills, with the ability to craft clear and compelling fundraising narratives.

You possess deep knowledge of best practices in donor stewardship and fundraising compliance. 

Key Responsibilities 

• Work alongside the CEO to design and deliver a high-value philanthropy programme aligned with long-term fundraising strategy.
• Secure five- and six-figure contributions from major donors, and grants from charitable trusts and foundations to meet income and activity targets.
• Cultivate relationships with high-net-worth individuals, creating compelling proposals for financial support. 
• Prospect and apply for grants and co-investment from UK creative industry trusts and foundations.
• Build and manage Youth Music’s donor pipeline, acquisition and retention strategy.
• Develop effective donor engagement through newsletters, events, site visits, and other personalised stewardship activities.
• Use management tools to optimise donor experience, track and report on fundraising performance.
• Lead and inspire Youth Music’s cross-team philanthropy efforts.

General

• Carry out all such additional duties as are reasonably commensurate with the role.
• This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
• Commitment to equality, diversity and inclusion, with good awareness of accessibility and understanding of inclusive best practice.

Person Specification

Minimum Criteria

• Two years’ experience in a similar role. 
• Experience of raising five- and six-figure donations. 
• Deep knowledge of best practices in donor stewardship and fundraising compliance.

Other Essential Criteria

• In-depth understanding of major donor fundraising principles, including donor cultivation, stewardship and retention.
• Experience developing and delivering philanthropy programmes to increase income from major donors.
• Strong relationship management skills with the ability to engage, influence, and retain donors.
• Excellent written and verbal communication skills, including writing compelling funding proposals.
• Strategic thinker with strong problem-solving and negotiation abilities.
• Familiarity with philanthropy research, donor pipeline management, and CRM systems.
• Awareness of grant application processes and requirements for charitable trust and foundations.
• Understanding of fundraising compliance, including data protection and UK regulations.
• Passionate about Youth Music’s mission and committed to achieving ambitious fundraising goals.
• Collaborative, inclusive, and proactive, with a commitment to equity and delivering impact through philanthropy.

Desirable Criteria

• Experience fundraising through legacies or corporate partnerships with a crossover to major donors.
• Strong network of high-net-worth individuals and/or charitable trusts and foundations in the UK.
• Experience in a youth or music-oriented organisation. 
• Understanding of the music education and/or music industries landscape.
• Passion for music and interest in its benefits for young people and society. 

This is a new role within the communications and engagement team, with responsibility for helping our members to campaign and secure improvements to regional transport accessibility. The role is part of our work to achieve justice in society, where disabled people’s voices are amplified, and our message is heard and acted upon.

You will work across the north of England, mirroring the regions covered by the Sub-national Transport Body ‘Transport for the North’. You must live in this region to apply and undertake this position.

You will collaborate with Transport for All members, disabled people’s organisations, and civil society organisations, bringing disabled people together to share our views on accessible transport and make change. Where campaigning is already taking place, you will work alongside it, offering resources and practical support as desired.

You will need to stay abreast of transport developments in your region, and work closely with other teams to share your insights. This will ensure local disabled people’s experiences guide the national agenda.

Key responsibilities

1. Planning and development (10% of time)

· Plan regular activity across your region, considering staffing, budget, and wider organisational requirements

· Help to develop and deliver Transport for All’s membership offering, community building and local campaign support

· Keep Transport for All’s CRM and records up to date

· In partnership with your manager, create systems to monitor objectives against funding and organisational targets and prepare reports to evidence progress against these

2. Communication and community building (50% of time)

· Build relationships with local members, campaigners, disabled people’s organisations, groups and forums

· Represent Transport for All at meetings and events, including giving presentations on our work

· Organise and deliver regular member meetings online and offline, providing space for people to connect, share transport accessibility news and plan and progress campaigns

· Contribute and commission member content for the member newsletter, website, and social media

· Speak to the media and develop and grow a network of local members willing to train as spokespeople for meetings and media interviews

· Promote and grow a diverse membership in your region

· Ensure members can take part in paid opportunities via the training, research and consultancy team

3. Policy influencing and campaigning (30% of time)

· Maintain awareness of the policy agenda for your area

· Keep abreast of transport issues local members are experiencing

· Act as a conduit between members, the Insight and Advice team, and the Policy, Public Affairs and Campaigns team

· Work collaboratively with the Policy, Public Affairs and Campaigns team to form and maintain relationships with key regional stakeholders

· Coordinate responses to regional transport consultations in line with Transport for All positions, coordinating contributions from members, and giving guidance to members who wish to respond individually.

· Bring together and support members and campaign groups to influence local policy through local or national Transport for All campaigns. This could mean you will:

o Support members with campaign planning

o Provide practical support eg booking venues and access support for meetings, coordinating emails to local members

o Give guidance on technical aspects of transport policy

o Attend meetings with decision makers alongside campaigners, and representatives from the Policy, Public Affairs and Campaigns team

o Publicise campaigns in local media

o Document campaigners’ experiences for others to learn from eg via website pieces or commissioned blogs

· Contribute to Transport for All’s understanding of overarching issues and contribute to national campaign planning.

4. Insight (10% of time)

· Share information about the Transport for All advice-line with members and the disabled community in your region

· Give updates on regional transport changes to the Insight and Advice team to support accurate advice giving and regional casework

5. General (at all times)

· Undertake any other tasks, duties or projects which may arise from time to time which are in line with the general level of this post and as instructed

· Undertake occasional evening and weekend work as required, and take responsibility for arranging time off in lieu with your manager

· Line manage and supervise members, contractors and staff as required

· Work within the Social Model of Disability

· Work in adherence to Transport for All’s values and staff policies

· Maintain confidentiality

· Attend staff meetings as needed

Skills

We’re looking for someone who:

1. Understands transport accessibility barriers for disabled people, this may be from personal experience

2. Lives in, and has knowledge of, the Transport for the North region, including political and/or transport structures

3. Is confident representing an organisation and building and managing external relationships

4. Has experience of working collaboratively to mobilise campaigners, including running meetings or events

5. Has a track record of securing change through campaigns, activism, public affairs or political influencing

6. Has versatile written and verbal communication skills, including listening skills

7. Can demonstrate excellent teamworking skills with the ability to work flexibly and collaboratively across a remote organisation

8. Is committed to, and understands, the social model of disability, and disability justice

We particularly welcome applications from disabled people. This explicitly includes those of us who are Deaf, neurodivergent, chronically ill, have a mental health condition, have age-related impairments, and people with both visible and non-visible impairments.

Why choose us?

Transport for All is a disabled people’s organisation. Almost all of our team and trustees have lived experience of impairment or chronic illness.

We’re committed to understanding and respecting each other's access requirements. Accessibility is embedded in our systems and ways of working, and wellbeing is our focus.

SLOW is the only charity offering weekly in person and online support groups to bereaved parents and siblings in London and across the UK.

We have a fantastic opportunity for a Fundraiser to make a difference to the lives of bereaved families. As we look to diversify our income, you will work closely with the Charity Director to grow income from Corporate Partners, Community Events, Legacies and Trusts and Grants.

Reporting Line: Charity Director

Based at: Home and occasional travel to SLOW events

Hours: 21 per week (term time only)

Based in London, SLOW (Surviving the Loss of Your World) has offered emotional and practical support for over eighteen years to bereaved families in the UK that have lost a child in any circumstances. Our unique approach to working with parents and siblings is highly regarded by our members and professionals and we are proud to have won the Queen’s Award for Voluntary Service.

Our work is centred around regular support groups for bereaved parents, adult siblings and creative workshops for bereaved younger siblings. All our groups are facilitated by trained bereaved parents or siblings. Our members regularly refer to our groups as a ‘lifeline’. Our model of bereavement support is unique and is a direct response to what bereaved parents have told us they need.

SLOW is a registered charity with an income of currently circa £185k. The charity has a stable resource base with a range of income sources – some annual, some on multi-year commitments and other funding resulting from planned and targeted approaches.

Key Responsibilities

• Under the leadership of the Charity Director, the Fundraiser will manage the day-to-day fundraising and support the Charity Director in raising funds and developing SLOW’s income to ensure financial stability. You will assist the Charity Director in achieving the annual income and suggest new revenue streams.
• Working closely with the Charity Director, you will manage, monitor and execute SLOW’s annual financial target through a variety of different revenue streams. You will be supported by SLOW’s Business Management Assistant.
• The Fundraiser is part of a small team of paid and voluntary personnel working to maintain and develop SLOW in accordance with its founding principles and ethos. From time to time the post-holder will be required to take on tasks that are the primary responsibility of another if necessary.

Execute grant applications including: ·

• Researching appropriate grants for applications
• Writing and checking of all grant applications including proposing figures and the provision of all supporting documents
• Responding to queries from funders, including meeting/networking with them where necessary

Detailed Description Grants and Fundraising

• Collating and submitting feedback forms including analysis of expenditure versus grant allocations and membership
• Maintain good relationships with officers of grant making trusts and bodies in order to ensure regular and timely compliance with requirements

Assist with all SLOW fundraising including specifically:

• Managing corporate and private donations, charitable retail schemes and digital fundraising channels
• Work closely with the BMA to set up and administrate sponsored events and other ad hoc fundraising activities 
• Researching and proposing additional channels for fundraising  
• Work & liaise closely with volunteers at SLOW events

Person Spec:

Essential:

Previous experiences of successful grant applications and fundraising

Experience of organising fundraising events

Strong communication and interpersonal skills

Solutions Focused

Flexible and adaptable attitude

Computer literacy

Desirable:

Experience of corporate partnerships

Experience of Legacies

Experience of working remotely within a highly successful small team

Knowledge of CRM systems, preferably Beacon

A bereaved parent or sibling

Experience of working within a similar organisation

HOW TO APPLY

Please apply for this post by midnight on Monday 5 May by sending a CV and covering letter of no more than two A4 pages describing how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to the essential and desirable criteria in the person specification.

Only applicants selected for interview will be contacted, and an invitation to interview will be sent by email.

Shortlisted candidates will be interviewed by the Chairty Director and other members of the SLOW Team, either in person or via video conferencing, as the situation allows.

SLOW is committed to enriching the diversity of our team to better reflect the needs of the communities we serve and to enhance the skills of our workforce. We actively encourage applicants from underrepresented backgrounds to apply for this role if your skills match the job description.

• Location: Ideally based in the Highlands but the post holder can be based anywhere.

• Workplace type:  This post can be carried out remotely, desk space is available in Ross and Cromarty Citizens Advice Bureau.

• Hours per week: Hours are flexible. This will be discussed at interview and agreed on appointment.  

• Type of contract: 2 years fixed term with extension if targets are achieved.

• Salary scale: £25,600 per annum plus performance incentive.
•  

Closing date: 20th May 2025

Interview date: 26th May 2025

It feels good to know you are making a difference to people’s lives. In this role you will support the North Highlands Consortium of 4 citizens advice bureaux, all independent charities which provide free, impartial and confidential advice and information that give people the tools they need to sort out any issues or problems.

Your role will be to design, instigate and deliver a programme of corporate and other fundraising and sponsorship to raise funds for the North Highlands Consortium bureaux. Success in this role will mean our services can be maintained and expanded, now and into the future, enabling people in our communities to prosper and thrive.

You may live in the Highlands, or you may be anywhere in the UK. You will need to understand our communities and engage potential funders in the worthwhile work we do to enhance lives.

Executive Assistant

London

£30,500 - £35,000

EA to the Registrar, Deputy Registrar and Executive Director of the Membership Support and Global Engagement (MSGE) department

Working arrangements: Hybrid working, with a minimum of 6 days per month in the office

Contract: 12-month fixed term contract (maternity cover)

Our client is seeking to recruit an enthusiastic, highly organised and proactive EA to work with the Registrar, Deputy Registrar and Executive Director leading the Membership Support and Global Engagement department (MSGE)

They are a membership organisation which represents 40,000 doctors worldwide, educating, advising and working with government, the public, patients and carers, and other professions to improve health and healthcare. The Registrar is a Senior Officer with specific responsibility for work relating to the RCP’s membership, professional matters, professional governance, global, workforce and our relations with the NHS.  They are supported a Deputy Registrar, an Executive Director and a team of officers and staff.

Responsibilities

• Provision of a comprehensive, efficient EA service to the Registrar, Deputy Registrar and Executive Director (ED) of the Membership Support and Global Engagement (MSGE)
• Proactive management of varied business activities, including complex coordination of diaries, travel arrangements and meeting preparation
• Independently managing assigned projects
• Managing emails and correspondence for the registrar; triaging and drafting responses
• Meeting support including managing contact lists, drafting agendas, taking minutes and monitoring actions across a wide range of meetings

About you

• Experienced EA with outstanding planning and organisational expertise able to manage complex and varied portfolios
• Great interpersonal skills, experienced in working with people from diverse groups
• Equally comfortable working as part of a team and independently
• Ability to work flexibly, rapidly and independently
• Great attention to detail

Benefits include 27 days of annual leave (pro rata), 7% employer pension contribution, hybrid working and much more.

Closing date: 7 May

Shortlisted candidates will be notified by: close of business 9 May  

Interview date: 14 May (between 10am and 4pm)

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. 

Our client is all about their people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them. 

The Head of Finance will primarily have responsibility for planning, implementing, managing and controlling all financial-related activities. You will have direct responsibility for the finance function. 

The role will also be responsible for partner relationships with external accountants and auditors.

The successful candidate will be joining Eikon at an exciting time as the organisation builds innovative ways to deliver services to young people, including strengthening the evidence to influence increased strategic investment in preventative and early support for children, young people and the adults around them. You’ll be a crucial part of the leadership team, contributing to the vision and strategy of the whole organisation, and ensuring the organisation is in control of its current and future financial position and strategy to achieve Eikon’s vision.

To succeed in this role, you will need to manage competing priorities and build effective relationships with senior level colleagues and teams, the Finance Trustee and the Board of Trustees.

You will ensure systems, internal controls and financial management are in place to meet Eikon’s financial, contractual, statutory and legal responsibilities.

Responsibilities

Day to day financial management of the organisation, including:

· Ensuring the delivery of monthly management accounts

· Building and maintaining the systems for setting and managing annual financial organisational plans, budgets and quarterly forecasts

· Proactively manage the income and expenditure of the charity advising the management team on income shortfalls and overspends on expenditure relating to unrestricted and restricted funding

· Oversee and manage the charity’s finance operations including expenses, invoicing, payments and cash management

· Developing greater financial literacy across the organisation by building and maintaining accessible and clear systems and processes, and providing advice to budget holders

· Reporting to the Eikon Leadership and Management Teams, Audit and Finance Committee and the Board of Trustees

· Support and review of funding applications, commercial arrangements and contractual performance

Leadership Across The Charity

· Contribute to Eikon’s overall vision and strategy through membership of the Senior Leadership Team

· Contribute to monitoring the performance of the charity against its key objectives and to any corrective action that is needed

· Working with the CEO, Senior Leadership Team, the Finance Trustee, develop and implement the financial strategies that enable the successful delivery of the organisational vision and strategy

· Provide insightful financial analysis to inform key decision-making on growth opportunities, ensuring a balance between risk management and sustainable organisational expansion

· Develop appropriate process and systems improvements across the organisation that enable performance enhancements of the finance function

Maintain effective internal accounts and leading on statutory reporting and annual audit, including:

· Ensuring financial procedures and delegated authorities are fit for purpose, adhered to and up to date

· Ensure compliance with applicable legislation and regulatory guidance for financial and tax reporting

· Ensure compliance of all statutory requirements and accounting in accordance with the Statement of Recommended Practice (SORP) and the Companies Act

· Lead on the preparation of the Annual Statutory Financial Statements, liaise with auditors and ensure accounts are filed on time with the Charity Commission and Companies House

We are looking for an experienced, visionary and strategic Director of Community Services to lead and develop our Advice and Support Services and our Engagement and Development Programmes. You will have a passion for, and a demonstrable track record of, building strong, resilient, and inclusive communities as well as developing and motivating a team of staff and volunteers. You will be a supportive, compassionate, enthusiastic, and experienced leader and manager of Community led and quality-led Community services.

An effective change manager, you will be passionate about making a real difference to the Irish and wider communities across London. This is a great opportunity to join the leadership team of the London Irish Centre (LIC) as it embarks upon a significant turning point in its 70-year history, helping the charity deliver its ambitious organisational strategy to empower and enrich even more lives through Irish Community and Culture.

About You

• You have demonstrable experience of leading and managing community services in the independent or public sector for a minimum of ten years.
• You are a professional, enthusiastic leader who can bring your sector experience to benefit this critical role and the wider organisation.
• You are an inspirational leader, bringing a team and others with you and leading by example.
• You have a proven track record in successfully leading a team, across multiple service delivery areas, and in implementing change.
• You are well-organised, able to manage several competing requirements with the ability to prioritise your work effectively to meet tight deadlines.
• You demonstrate excellent interpersonal and communication skills, both written and verbal and are comfortable working with people across a wide portfolio, with various levels of experience and socio-economic backgrounds.

Key areas of responsibility

 Workforce

• Maintain a positive culture within the Centre in line with the London Irish Centre values and expectations.
• Overall responsibility for management, development, motivation, support and appraisal of the community services teams, and other team members when agreed with the line manager.
• Maintain and implement effective policies and processes for managing staff and volunteers, including recruitment and retention, induction, training and appraisals. 
• Ensure adequate and appropriately skilled staffing of the community services team.
• Monitor performance against budgets, targets and Key Performance Indicators.
• Ensure best practice and quality assured delivery of Community Services and Programmes.

Financial 

• Overall responsibility for management and reporting of community services budget. 
• Overall responsibility for management and monitoring of all community services` grants. 
• Responsibility for ensuring services are managed within delegated budget.
• Operating within financial governance arrangements at London Irish Centre.

Income generation

• Ensure relationships with all supporters and donors are managed and developed effectively, including trusts, individuals, major donors and corporate partners. 
• Identify suitable new grant and trust funds and lead on applications.
• Lead on monitoring, reporting and submissions for current grant and trust funds in accordance with funders` requirements.

Impact and Innovation 

• Overall responsibility for the service`s impact management in line with the London Irish Centre’s theory of change. 
• Lead on identification and adoption of innovative technology to improve the processes and impact on community services.
• Overall responsibility for communicating the outcomes and impact of the community services and programmes.
• Strategic Development.
• Work with the CEO, other management and the Board of Trustees to set and achieve the charity`s strategic objectives. 
• Ensure Community Services resources are effectively targeted. 
• Lead in implementing a strategic plan for Community Services and support team leaders to deliver against performance targets. 
• Develop and foster positive relationships with external stakeholders. 
• Engage with existing and new partners to ensure the charity meets the increasing needs of those who use our community services.

This job description is a guide to the nature of the work required of the Director of Community Services. It is not wholly comprehensive or restrictive and may be reviewed as required.

In our application pack we have included a job description and person specification to support your candidature. The details in the job description and person specification should be addressed in a maximum one-page cover letter. The cover letter should include your current job title, salary and position within banding where relevant. Click apply, upload your CV and cover letter to the portal on our website link.

 Please note that all roles at the London Irish Centre are subject to enhanced DBS (Disclosure and Barring Service) checks as part of our commitment to safeguarding and promoting the welfare of vulnerable individuals.

 The deadline for applications is Wednesday 30th April 9:00 a.m.

Applications will be reviewed on a rolling basis, and we will be actively interviewing. We reserve the right to close applications before the stated deadline. Interviews will begin with an initial online screening, followed by in-person interviews at the Centre, likely during the week commencing May 5th.

Reports to: Head of Marketing, Communications and Membership
Manages: Marketing Officer, Communications Officer
Salary range: £38,251 – £47,940
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)

Job Purpose
 
As BSR’s Marketing and Communications Manager you will deliver impactful communications and data-driven marketing plans that support our mission and vision. 

You’ll work with teams to build strategic marketing and communications plans and manage a tactical calendar of multi-channel activity. All of which will drive engagement with clinical guidance, the latest science and research, quality education programmes, professional events and conferences. 

You’ll focus on promoting member benefits to boost recruitment and retention across the adult, paediatric and adolescent rheumatology community. And you’ll help colleagues to tell compelling stories of our work, to celebrate the work of our members, to showcase rheumatology as a career and to highlight the issues of most importance to our members. 

You’ll lead a talented team that manages the organisation’s communications channels, digital marketing, content strategy, and our people focused brand. Working closely with the Head of Marketing, Communications and Membership, you’ll play a key role in our data capability and insights, helping us to focus on impact led activity. You’ll also help colleagues to gather feedback and intelligence about our members and audiences, enabling us to continually improve our member offering. 

This role requires a creative, pro-active and impact-oriented marcomms professional who excels in both planning and hands-on execution. 

Main responsibilities

Team leadership and development 

• Lead and coach a team responsible for content creation, digital marketing, and membership campaigns 
• Provide regular performance reviews and professional development opportunities for team members 

Marketing and communications 

• Work with teams to develop tailored marketing activity to promote products and services 
• Track, analyse and report on the success/failures of our campaigns to aid understanding, efficiency and improvement 
• Execute marketing campaigns across traditional, digital and social media channels plus experiential 
• Manage the society’s website, overseeing content and performance and work with an agency for any development needs 
• Create compelling messaging that resonates with key audiences, including prospective and current members and stakeholders 
• Oversee the creation of engagement focused content across existing and emerging channels 
• Be a brand ambassador for BSR externally and a brand champion internally, managing tone of voice, editorial and creative identity 
• Manage digital productivity tools and solutions to ensure good process and capacity tracking. 

Membership growth and engagement 

• Execute digital-first membership acquisition strategies to expand the organisation’s member base and retention programmes to encourage loyalty 
• Analyse membership trends and member feedback to improve member services, benefits, and offerings 
• Manage membership data and segmentation to ensure effective targeting and personalised communication with members. 

Management and impact 

• Manage the marketing budget ensuring cost-effective allocation of resources 
• Track the effectiveness of marketing campaigns and membership programs, adjusting strategies as needed to meet KPIs
•  Use analytics tools and member data to track the performance of marketing efforts and membership engagement

Person Specification

1.  Experience in executing engagement focused marketing and communications 
2.  Experience of membership engagement and recruitment 
3.  Experience of platform management (web, emarketing, social media) 
4.  Strong skills in data analytics, insight and impact measurement 
5.  Excellent planning and project management skills 
6.  Ability to manage relationships internally and externally with stakeholders/suppliers at varying levels 
7.  Proven skills with digital tools, systems integrations and automations 
8.  Working knowledge of AI for improvement 
9.  Leadership and team management experience and ability to coach staff to reach their potential

Inclusion and Diversity statement

BSR is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to 
reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. 

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better 
reflect the community we serve and help broaden our perspectives. 
Our values are: 

• Celebratory – we celebrate the achievements in rheumatology 
• Inclusive – we support everyone in the rheumatology community  
• Sustainable – we work to reduce the impact of our activities on the environment  
• Leading – we use our profile to drive change and support those working in the specialty  
• Collaborative – we always seek to work with others to have a greater impact 

The Volunteer Relationship Manager will play a crucial role in overseeing and optimising the volunteer programme within the College of Paramedics.

With a focus on enhancing volunteer relationships and strengthening organisational capabilities, you will lead strategic initiatives to help to create a positive, productive, and rewarding experience for volunteers while maximising their contribution to our strategic objectives.

The Volunteer Relationship Manager will be required to:

• Recruitment and Onboarding – Develop best practice volunteer recruitment strategies, conduct interviews and volunteer screening and organise required induction sessions
• Volunteer Management – Match volunteers with appropriate roles, coordinate schedules and maintain the volunteer database
• Support and Development – Provide ongoing support to volunteers, identify opportunities for skill development and address any concerns
• Recognition and Retention – Implement volunteer recognition programs and events, developing strategies to improve volunteer retention rates and gather feedback from volunteers to enhance their experience
• Policy and Compliance – Ensuring volunteer activities comply with relevant laws and regulations, develop and updating volunteer policies and conduct risk assessments for volunteer roles
• Reporting and Evaluation – Track volunteer impact and prepare reports to identify effectiveness of the volunteer programme
• Collaboration – Work closely with all departments to integrate volunteers effectively and build relationships with external organisations for potential partnerships
• Diversity, Equity and Belonging
  • Inspire and enable paramedics to participate in the profession within an environment based on safety, collegiality, inclusiveness, mental and physical wellbeing, and innovation
  • Review activities in relation to the role to ensure alignment with the College of Paramedics ‘Belonging and Inclusion’ Strategy 
  • Ensure diversity equity and belonging is an integral aspect of volunteers

Qualifications and/or Knowledge (essential)

• Be educated to degree level or equivalent through experience 
• Knowledge of best practices in volunteering, safeguarding, and inclusion
• Commitment to keeping up to date with best practice in volunteering and ensuring compliance with latest legislation

Experience (essential)

•  Have proven experience in volunteer management and implementation of volunteer programmes
• Have experience of successfully managing a project or team

Experience (desirable)

• Experience of working in the voluntary sector, NHS, or public sector 
• Experience of working in a membership organisation

Aptitude and Abilities (essential)

• Strong ability to recruit, train, and support diverse groups of volunteers
• Have demonstrable and evidenced leadership skills and the ability to enthuse and motivate individuals. 
• Be able to manage a delegated budget and contribute to financial planning and budget setting activity 
• Have the ability to think strategically and to develop and present plans clearly 
• Be able to manage multiple work-streams, conflicting priorities and an ability to meet deadlines 
• Be able to collect and analyse data from IT systems, reports and research to measure volunteer impact
• Have evidence of well developed communication skills (written, verbal and digital) with the ability to 
  engage with a wide range of stakeholders

Values

• Be self-motivated and have personal drive, integrity, and adaptability, with the ability to work flexibly, under pressure and to deadlines, as required
• Be reliable with a high degree of personal integrity, acting with positivity, energy, and compassion to inspire those around them to achieve their full potential
• Flexible attitude to working hours 
• Have a commitment to the aims and ethos of the College of Paramedics, demonstrating a passion and desire to lead positive developments and improvements in volunteer management within the College
• Have personal insight with regards to values and behaviours and the impact on others, with the skills to build relationships and create a shared vision 

Other (important)

• Be eligible to work in the UK
• Be able to work remotely as necessary and be willing to travel as required, to attend meetings or support College events across the UK or attend the College head office in Bridgwater, Somerset

AMOSSHE The Student Services Organisation is looking for a new Head of Engagement and Operations. In this role you’ll support our Executive Director in leading AMOSSHE as a senior leader. You’ll be responsible for handling operational management, which includes acting as the Deputy Director for the organisation. You’ll oversee strategic areas involving member engagement, ensuring the effective delivery of our membership services, and driving strategic initiatives. You’ll have line management responsibilities for the team. This is a new role and an opportunity to make a real difference to our professional association.

• Contract type: Permanent, full time (37 hours a week).
• Location: Hybrid. Two days (Tuesday and Wednesday) in the office, central London.
• Salary range: £45,000 to £50,000, with an expected starting salary between £45,000 and £47,000, depending on experience.
• Application deadline: 23:55 (BST) on Wednesday 14 May 2025.

About us

AMOSSHE The Student Services Organisation is a not-for-profit professional membership association for Student Services leaders in higher education. Our mission is to support, inform and empower our community of Student Services leaders to enhance the higher education student experience and help students fulfil their potential. We do this through collaboration and networking, sharing good practice, enhancing professional development and influencing policy and investment. Find out more about our organisation here.

We’re committed to championing equality, diversity, and inclusion, and aspire to have a diverse and inclusive workplace. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join AMOSSHE. Find out more about our commitment to equality, diversity and inclusion here.

Communications Specialist

We are looking for an enthusiastic Communications Specialist ready to work in a fast-paced and exciting work environment who can easily grasp and communicate impact to different audiences.

This is a remote working role.

Position: Communications Specialist

Location: Remote

Salary: £32 - £35k per annum 

Hours: Full Time

Contract: 2 years fixed term with likelihood of becoming permanent 

Closing Date: Monday 28 April 2025, 9am UTC

The Role

As Communications Specialist, you will draft compelling content for different audiences and support the Head of Communications and Membership and the Communications Lead to implement the communications and social media strategy.

Key areas of responsibility include:

· Coordination across the team and external stakeholders

· Content generation

· Drive efficiency and continuous improvement

· Use relationships for change 

· Visual identity

The role is currently fixed term with likelihood of becoming a permanent role.

About You

You will be an excellent coordinator to help drive efficiency, input from across the team, and external stakeholders, helping to meet time-bound communications. You will be an exceptional writer across different platforms and a strategic thinker. You will love the opportunities that come with working in an entrepreneurial environment and across a friendly and busy team.

You will have experience of:

· Working in a communications role or another relevant field.

· Excellent project management, coordination and organisational skills.

· Creating compelling communications, particularly for digital (website, newsletter and social media).

· Communicating well with external suppliers and partners, including funders.  

· Designing and implementing communications plans which have delivered impact, which map relevant audiences and develop messages that resonate with them.

· Project managing high-profile moments for organisations (for events, research or campaigns). 

About the Organisation

Join a leading global membership organisation that brings together over 200 consumer organisations in more than 100 countries to empower and champion the rights of consumers.

Working with Members and partners from government, business and civil society across national borders, the organisation addresses systemic global issues that impact people in the marketplace – safeguarding rights amidst rapid digitalisation, driving consumer empowerment in the shift towards sustainable living, delivering a fair and safe financial system and more. Working here provides the opportunity to build solutions and partnerships to address the foremost marketplace issues and opportunities at global scale.

Employee Benefits

Employee salary and benefits are offered in line with the statutory requirements in effect for the regional location that the applicant resides in. This includes co-working spaces (up to 2 days at Regus offices) and an allowance for the pension scheme if the individual is hired through Globalization Partners, an international recruitment partner. Holiday entitlement will be specific to each location and will be dependent on the public holidays available in the location.

The role is with an equal opportunities employer with a policy to ensure that no job applicant or employee should receive less favourable treatment on any grounds not relevant to good employment practice.

Other roles you may have experience of could include Digital Communication Officer, Communications Officer, Marketing Specialist/Officer, Digital Communication Specialists, Marketing and Communications Specialist.  

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.