Membership Organisations Jobs

The successful applicant will work closely with the Support Line Manager and team to deliver support for anyone affected by sarcoma. The post holder will be part of a growing Support Line team and be part of the continued expansion of the service as we grow in exciting new directions in 2024/25. This is an ideal role for someone who wants to expand their knowledge and experience in a role that can make a real impact for people affected by sarcoma and their families.

Sarcoma UK aims to produce the highest quality information for the sarcoma community. We work in line with NHS England’s certification scheme, The Information Standard, to ensure the information we produce is clear and reflects the most up to date clinical guidance. We involve sarcoma experts and people with personal experience of sarcoma as reviewers of our information to ensure our information is accurate and relevant to our target audience.

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activites throughout the year
• Interest-free season ticket and bicycle loan

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes.

Duties and key responsibilities

Support and Information

• To deliver the Sarcoma UK Support Line, a confidential telephone and email support and information service for anyone affected by sarcoma. This includes:
  • Providing individual information and support to service users on sarcoma and related issues, by telephone, email and other media as the service develops.
  • Adhering to quality standards, confidentiality, Sarcoma UK policies and the standard operating procedures of the Support Line.
  • Under direction from the Director of Research, Policy and Support and Support Line Manager, contribute to Sarcoma UK’s social and other media as appropriate.
• To provide clinical input to the development of the charity’s information materials including the revision of existing information materials and the development of new information products.
• To provide input to the clinical content of the charity’s website.
• To raise awareness of the charity’s information and support services within the health professional field.
• To contribute sarcoma knowledge and clinical expertise across all the charity’s programmes.

Maintain Professional Knowledge

• Keep up to date with treatment and care of sarcoma through research and review of publications, horizon scanning, and attending study days and conferences, and disseminate this information within the charity.
• Adhere to the standards of good practice outlined in the AHP / NMC professional code of conduct, or relevant professional body’s standards.
• Maintain professional registration and compliance with revalidation requirements ensuring ongoing clinical education and professional development.
• Attend mandatory clinical supervision sessions.

External Relationships

• To maintain positive relationships with key Sarcoma UK stakeholders including sarcoma patients, family members/carers and support group leaders.
• To develop and maintain contact with sarcoma specialist healthcare professionals, including clinicians, specialist nurses and allied health professionals who have reviewed our information materials.

Other

• To support new work within the information and support team. 
• The role will require some travel to meetings and events throughout the UK and occasionally overseas.
• Attend Sarcoma UK events and take part in Sarcoma UK’s wider work.
• Occasional weekend or evening work may also be required and time off in lieu will be given.
• The post holder will be working in a developing environment and will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.

Programme Manager (Invited Review Service)
£44,745 - £49,554 pa pro rata, plus excellent benefits
London (including flexible working)
Fixed-term contract for 12 months, part-time, 21 hours per week

The College Centre for Quality Improvement works with mental health services to assess and improve the quality of care they provide.  We work with more than 90% of mental health service providers in the UK and focus on four key areas: quality networks, accreditation, national clinical audits, and research and evaluation.

This is a very exciting opportunity to work in a centre that has a world-class reputation.

You will work part time on a high-profile national programme of work which supports improving quality in mental health services.

You will lead on the delivery of the College’s Invited Review Service (IRS) which provides independent, professional advice to mental health services experiencing severe difficulties. 

The successful candidate will work alongside the IRS clinical lead and specialist reviewers.

We are looking for people who are enthusiastic, flexible and with experience of working in quality and healthcare.  The role requires working with people in a friendly, collaborative, confident and positive manner.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit.  We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.

Closing date: 10am, 10 July 2024.
Interviews: 24 July 2024.

A fantastic opportunity has arisen with a health membership charity for a Head of Finance and Operations on a full-time, permanent basis. You will manage all finance related activities including monthly management accounts and end of year statutory accounts. You will also manage payroll as well as some transactional HR to ensure prompt onboarding and issuing contracts. Additionally, you will manage outsourced contractors to deliver robust and reliable IT, CRM and audit services and all operational services to ensure the charity maintains a safe office environment.

Please note, this organisation offers hybrid working with 1-2 days per week required in the office.  

Additionally, they may consider the role being done over 4 days for the right candidate. Please note, the salary on offer is the FTE.

As Head of Finance and Operations, you will:

- Be an active member of the senior management team working across boundaries to collaborate with other Heads and support the CEO to deliver the charity’s annual operational implementation plan

- Produce both statutory accounts and monthly management accounts

- Lead the annual budgeting process, contribute to the annual business planning activities and provide strategic financial advice in verbal and written format to the CEO, Trustee Board and Council

- Manage internal operations including IT

The successful applicant will:

- Have significant demonstrable experience in finance within the charity sector, in a similar role

- Be fully qualified (hold a Professional Chartered Accountancy Qualification)

- Have QuickBooks experience

- Have a solid understanding of Charity SORP

- Have excellent communication skills, both written and verbal

- Have experience managing and reviewing outsourced contracts for services such as IT

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Newham.

£32,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

Monday to Friday, 09:00-17:00

Could include some evenings, weekends and bank holidays as required

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:

Essential:

Educated to degree level or equivalent
Desirable:

Other relevant professional memberships and/or specialist qualifications are desirable
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Slough.

£31,535.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Hope Place is a new supported accommodation service located in Slough comprising 10 self contained rooms with a staff office on site. The service accommodates and support people who experience moderate to high complex mental illness, many of whom will also have a range of additional and complex needs, for example drug and alcohol misuse issues and personality disorders.

Hope Place provides care and support for 24 hours a day, 7 days a week, including Bank Holidays. The service is covered at night by designated Waking Night staff. Support Workers will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays.

The service has a focus on enabling and utilise customers' skills. Amongst other responsibilities, the successful candidates will support service users to acquire tenancy sustainment and budgeting skills, encourage and facilitate group activities, socialisation, opportunities for training and employment.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

- Experience with managing staff
- Experience writing support plans
- Experience with supervisions and team management.

Desirable:

- Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

The Social Media Manager is an integral role within the Marketing team at CoppaFeel! and will play an essential part in supporting our 3-year organisational growth strategy. The Social Media Manager needs to be social obsessed with a keen eye for new and emerging trends that will ensure CoppaFeel!’s social channels organically reach our 18 - 24 year old target audience. 

In this role you’ll work with our Senior Social Media Manager to execute and manage the delivery of our social media strategy. You will be responsible for our social media content creation, ensuring we stay on top of emerging trends and that our health messaging is delivered in an accurate way. You will work collaboratively with the wider Marketing, Fundraising, Operations and Education teams within the organisation. 

This role is a hyrbid role, with an expectation to be in the office 2 days per week.

The right candidate will be proactive, creative and organised, as well as being fully immersed in youth culture and digital trends. Ultimately you will have a real desire to make a difference, ensuring that all breast cancers are diagnosed early. 

About CoppaFeel!

CoppaFeel! is the UK’s only breast cancer charity awareness charity for young people. Our mission is to ensure all breast cancers are diagnosed early and accurately by educating young people on the signs and symptoms of breast cancer, encouraging them to check and empowering them to speak to their GP if they notice something unusual. 

Key Responsibilities

• As the heartbeat of our social channels, you’ll ensure that we’re agile and reactive to emerging trends. You’ll be creating engaging content both in and out of the office, engaging with our target audience. 
• Responsible for the scheduling and production of content across our social media channels. 
• Create social media content that reflects CoppaFeel!’s brand guidelines and tone of voice. 
• Ensure monthly analytics and reporting that can be used to inform the social strategy and make recommendations for optimising content by channel and audience. 
• Deliver best in class community management, engaging with CoppaFeel!’s audience and encouraging interaction. 
• Monitor, respond and report back on feedback, comments and queries in a timely manner. 
• Build relationships with new and existing supporters, content creators and media contacts. 
• Work alongside Education and Fundraising teams to promote awareness and fundraising activities with our online communities. 
• Work with the Education team to mobilise UBT and CoppaChallenge participants across social channels to maximise peer-to-peer reach.
• Stay up to date with industry news, to enable us to be innovative and promote the growth of our channels. 
• Work with young people to ensure that our social channels are the product of co-creation. 

Skills, Knowledge, and Personal Attributes

• Social media obsessed, with finger on the pulse for all new and emerging trends. 
• Evident understanding of 18 - 24 year old target audience. 
• Evidence of inspiring creativity. 
• High degree of professional and personal familiarity with Instagram, TikTok, Snapchat, YouTube etc. 
• Expert in creating native content in apps ahead or in line with trends.
• Strong copywriting skills. 
• Ability to communicate and collaborate effectively. 
• Experience with social media management software (i.e. Sprout Social).
• Photography skills and use of DSLR camera. 
• Proficient in design software including Adobe Creative Suite and Canva with an aptitude for visual design.

CoppaFeel! welcomes applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups within the charity.  We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are keen to encourage a diverse range of perspectives, skills , experience and knowledge at the charity.

The closing date for this vacancy is the 15th July, however, we will be actively interviewing throughout so early application is advised. CoppaFeel! reserves the right to close this vacancy early if we receive high levels of applications for the role. 

Accountable to: Youth, Play and Sports Manager

About Blackburn & Darwen Youth Zone:

Blackburn & Darwen Youth Zone is a 21st century youth hub located at the heart of Blackburn and a dedicated site in Darwen, open to young people aged 5 to 25 years old, aiming to change the prospects offered to young people in the area. Our vision is to be at the heart of the community, collaborating to create a more cohesive and prosperous Blackburn and Darwen.

We are one of the leading youth organisations in Blackburn, with a membership of over 2,500 young people. We are open 7 days a week, 52 weeks of the year and offer over 40 different activities and opportunities in our open access youth club.

Context of Role:

The Youth Club Coordinator role is a crucial role within our mission of making sure B&DYZ is “the Number One Service for young people”. You will be responsible for the coordination, leadership, planning and delivery of Darwen Youth Zone Youth Club provision for young people aged 13 to 19 years (21 with a disability). Working positively, collaboratively and at pace with an enthusiastic and energetic youth work team, you will ensure our programme and offer for young people is of high quality, meets the needs of every young person in Blackburn with Darwen and ensures our offer reflects and exceeds on the wishes, needs and views of young people.

You will hold line management responsibility seeking to ensure that there is strong evidence of effective performance in line with our vision, mission, values and strategic objectives. The role will require you to have previous experience within a youth work setting and strong evidence of excellent safeguarding knowledge and practice.

Responsibilities:

Service:

• To ensure that the offer for young people is the best possible service, ensuring there is a diverse range of activities that create opportunities and encourage young people to participate and have a go at new things.
• To work towards agreed targets including attendance, participation, progression, impact and evaluation and key performance indicators.
• Ensure the programmes meet the needs of existing and new members, engages a diverse range of young people from across BwD and support their active participation and promote their retention
• Maintain a good understanding of the young people we work with, their issues and challenges and the complexities of delivering in a large open access setting through direct work with young people during sessions and through good communication with the team.
• To ensure that the youth work delivery is carried out in a planned, systematic coordinated way and evaluated.
• To deal with any problems during the sessions and to provide appropriate intervention while advocating for all young people and ensure young people receive appropriate support
• Ensure participation is meaningful for young people and that their ideas contribute fully in the planning, delivery and evaluation of sessions, projects and activities.
• To be target driven and quality assure and provide reports and information as required in order to ensure a consistently high-quality youth work provision and demonstrate the impact of our work with young people.
• To work effectively with the club’s project leads, in order to identify young people and ensure the project performance is collectively achieved against the funding requirements.
• To monitor and evaluate sessions to ensure the best possible service for our members and to gather and report any required data or information required by funders.
• To work a minimum of 3 evenings a week and weekend work will be required. Working patterns may change to service demand,

Leadership and management skills:

To promote a positive image of Blackburn & Darwen Youth Zone through professional operation and conduct with all our stakeholders and the general public.

• To manage, support and motivate a team of part time, sessional youth workers and volunteers to contribute to the development of activities, understand the session plan and effectively carry out their role, working with the youth work manager to support their continuous professional development.
• Deliver a strong performance management culture that emcompases our values
• Manage resources associated with the area of responsibility
• Effectively manage people, drive and improve performance and ensure our staff team are able to deliver to their full potential for the interest of our service users
• Work collaboratively with partners to maximise outcomes for young people

Safeguarding and compliance;

• To have responsibility for promoting and safeguarding the welfare of children and young people at all times, including recording and documenting all concerns and liaising with the Safeguarding Officer.
• Ensure the charity has a robust approach to risk management, including person centred risk assessment and risk management processes
• To understand and adhere to B&DYZ policies and procedures and ensure all staff and volunteers are responsible for doing likewise.
• To be a Principal Key Holder, with responsibility for the building and health and safety during sessions and securing of the building at the end of a session.
• To promote social integration and inclusion, and proactively challenge any prejudice and discrimination.

General Requirements

• Always seek to continuously improve so that the highest quality standards are achieved
• Participate positively in internal/external meetings and training as required
• Positively participate in one to ones and appraisals
• Ensure that all relevant policies, procedures and working practices are adhered to at all times
• Work in accordance with Blackburn Youth Zone’s culture, values, aims and objectives
• Act as a positive ambassador for BYZ at all times
• Positively contribute to Blackburn Youth Zone’s team working environment, taking ownership of issues and supporting colleagues where appropriate
• Be flexible and willing to undertake any other duties that may be reasonably be required

Measurable Outputs:

• Membership including session attendance, retention and membership growth for young people 13 to 19
• Outcomes and achievements for young people.
• Employee performance as per the supervision and agreed objectives you set as their line manager.
• Ability to meet and exceed relative grant and trust conditions.

Person Specification:

Education (desirable):

• Youth Work Level 2 or equivalent
• First Aid

Experience

• Experience with working with young people ages 13-19 both in groups and individually.
• Face to face delivery with young aged 13 to 19 years old
• Experience of working in an outreach or detached setting

*

Desirable

• Experience in the management of services dedicated to young people 13 to 19
• Managing and leading a team

Skills/Abilities

• Strong commitment to young people and ability to engage and build positive relationships with disengaged young people.
• The ability to develop, plan, monitor and evaluate programmes of work appropriate to the different needs, abilities and interests of young people
• Strong evidence of effective leadership and management
• Ability to adhere to and maintain effective relationships with young people, staff, parents, carers and other colleagues within appropriate professional boundaries
• Ability to use initiative in decision making and resolving problems
• Excellent written and oral communication skills
• Good organisational skills.
• Positive and enthusiastic
• Punctual and reliable
• A genuine passion for making a difference to the lives of children and young people.

*

• Ability to work flexible hours to meet the needs of children (evenings, weekends, residentials)

Knowledge

• Understanding of the principles of good youth work practice
• Ability to identify and challenge discrimination and discriminatory behaviour, taking appropriate action as necessary
• Understanding of issues affecting young people’s lives
• Knowledge and understanding to Safeguard Children & Young People
• Ability to work in accordance with national, local and organisational Child Protection and Safeguarding policies and procedures.
• Ability to identify and appropriately respond to cases of potential or actual child abuse

Working hours

This role is a full time role working 37.5 hours per week which requires a flexible working pattern and you will be expected to work evenings and weekends. You will also be expected to travel to different venues/locations.

Role: Events Manager

Location: London, Haig House (Hybrid, when not travelling)

Contract Type: Permanent

Hours: 35 Hours Per Week

Salary: £41,172 to £44,232 (Inclusive of London Supplement)

Are you passionate about planning impactful events that inspire and engage?

We are looking for an experienced and dynamic Events Manager to lead the planning and delivery of a diverse portfolio of fundraising events. In this pivotal role, you will spearhead the meticulous planning, project management, and execution of events both in the UK and overseas, ensuring every detail is flawlessly implemented to deliver an exceptional supporter experience. As an Events Manager, you will be involved in building and nurturing strong relationships with event partners and sponsors, constantly seeking innovative opportunities to enhance and expand our event portfolio.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You will be responsible for the comprehensive management of our owned events, overseeing everything from course design and venue coordination, to health & safety logistics and commemorative ceremonies. With a keen eye for detail, you will produce and manage project plans, budgets, and reports, ensuring all events align with departmental strategies and exceed key performance indicators. Your ability to evaluate and recommend improvements will be crucial in optimising the return on investment and net contribution of our events. Additionally, you will lead and manage an Events Logistics Coordinator, guiding their professional development and performance.

We are committed to providing the best supporter experience. You will work collaboratively with the wider team to maximise supporter engagement and satisfaction at every touchpoint. Your leadership on event days will be vital in ensuring a seamless and memorable experience for our participants. By supporting marketing, acquisition, and stewardship initiatives, you will play a key role in achieving our fundraising goals and representing the charity at various events, including multi-day events as required.

Building and maintaining robust relationships with internal departments, event organisers, and external agencies is a cornerstone of this role. You will work closely with sponsors, corporate partners, and suppliers to deliver high-quality events, while also seeking new business opportunities. Your ability to navigate complex stakeholder relationships, including those with local government officials and dignitaries, will ensure the smooth delivery of events and ceremonies. Managing contracts, procurement processes, and supplier relationships will be integral to maintaining the highest standards of event execution.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

 

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub when not travelling in the course of your work.

If you possess a full valid driving license, proven experience in high-profile event management, and a track record of successful budget management, we want to hear from you. Fluency in French and experience with CRM databases such as CARE are desirable but not essential.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 18th July 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Citizens Advice Waltham Forest has an exciting opportunity on their successful Debt Free Advice Team for an experienced Debt Advice Caseworker. We have been part of the wider Debt Free Advice partnership for over a decade and have success in delivering high quality debt advice to local residents who are facing financial difficulties. The demand for the service in light of the cost of living crisis has increased substantially over recent years and we are looking to expand our team.

We are seeking an experienced debt advice caseworker who has a proven track record in helping and assisting clients facing financial difficulties and providing creative solutions to help alleviate their challenges in a sensitive and supportive role. They will have an awareness of having successfully provided debt advice in a regulated environment. 

The successful candidate would be expected to work a hybrid model of delivery - in an office environment, outreach sessions as well as home based. They would be expected to provide advice via omni-channels such as face to face, telephone and email advice.

Main responsibilities:

To provide over-indebted Londoners with free, face-to-face/telephone advice that is accurate, effective and tailored to individuals’ circumstances. This includes:

● Provide case work covering the full range of debt - Interviewing those that access our service using sensitive listening and questioning skills in order to allow them to explain their problem(s) and empower them to set their own priorities.

● Researching and exploring options and implications so that those accessing our service can make informed decisions. 

● Ensuring income maximisation through the appropriate take up of income, including those relating to water charges, benefits, tax and housing.

● Providing in-depth quality advice and on-going casework, including acting for the client where necessary using appropriate communication skills and channels.

● Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder. 

See attachments for further details 

Interviews will take place on Tuesday 23 July 2024.

Location: Central London (Chancery Lane/Farringdon area) with hybrid working from home
Salary: circa £50,000k pa plus benefits
Hours: 37.5

An exciting opportunity for a skilled and experienced HR professional to join our dynamic, growing mental health charity as Head of People and Culture.

Think Ahead supports people living with mental health problems by supporting a strong and thriving mental health workforce. We are experts in recruitment, professional training and leadership development for mental health practitioners in the NHS and local communities, ensuring the right people can deliver the right support at the right time.

Our flagship programme has recruited and trained 1000 mental health social workers, and we are extending our reach to ensure that we can support NHS and other employers to recruit and retain key people right across the mental health workforce.

We are now looking for a motivated, ambitious leader to support our dedicated Senior Leadership Team at an important time in our organisational development. You will already have experience in HR management roles, and you are likely to be qualified to CIPD Level 7 or to be working towards it.

You will contribute to the development and implementation of strategic HR initiatives that support Think Ahead’s business objectives and growth plans whilst creating positive sustainable change; and you will have day to day responsibility for the full range of HR functions across our dispersed in-house staff team.

Our vision and inclusive values are at the heart of everything that we do. You will play a key part in promoting Think Ahead’s values, ensuring employees have the means to contribute and that their voices are heard.

You will lead and champion diversity, inclusion, equality and wellbeing throughout the organisation to encourage employee engagement and maximise the positive impact of an anti-discriminatory culture.

And you will create and embed a culture of continuous learning that is committed to supporting employees to achieve high quality performance.

We work flexibly from high quality offices in Central London (Chancery Lane/Farringdon area) and expect people to come into the office at least one or two days per week.

We are open to conversation about flexible working options, including part-time hours.

We have excellent employee benefits, including 28 days annual leave (plus bank holidays), office closure over Christmas, flexible working around our core hours of 10am to 4pm, a matched pension scheme with up 7% employer contributions, an employee assistance programme, a cycle to work scheme, a secure cycle store in the building, a volunteer support scheme, and training and personal development opportunities for all our staff.

If this sounds like the just the opportunity and challenge you’ve been looking for to complement your skills and experience, we will look forward to hearing from you.

REF-215 156

We are in search of a Programmes Assistant who brings excellent administrative skills, a keen interest in human rights and a commitment to supporting a vibrant civil society and open civic space. This is a newly created position to provide additional support to the expanding FICS team. To thrive in this role, you will enjoy collaboration across the organisation and engaging with our teams to deliver effective administration supporting a diverse range of programmatic work. You will also enjoy being in a busy and highly adaptive environment where we are working across a range of complex issues.

You will be keen to get involved in and develop your understanding of FICS’ work around civic space ranging from narrative power to securitisation. You might be looking to begin a career within human rights and philanthropy.

Successfully managing a varied workload within established deadlines is key. Your approach should be methodical, and we are looking for someone with a genuine enthusiasm for supporting effective programme management, which includes adept record-keeping, utilising planning tools, and handling some financial administration.

We are looking for someone who is flexible, proactive, and ready to contribute to the dynamic growth of our warm and friendly team. In return, we are committed to providing training and shadowing opportunities through which you will have the opportunity to learn about a diverse range of issues relating to civic space and meet with a wide range of amazing changemakers.

Key Responsiblities:

General Administrative Support:

• Monitor shared email inboxes – acting as first point of contact for external enquiries and logging, fielding, and actioning requests as appropriate.
• Maintain organised documentation for programme activities, including meeting notes, contracts, and correspondence within our cloud-based filing systems.
• Help keep membership/contact information updated within the CRM.
• Support team travel plans including transport, accommodation, and visa arrangements.
• Occasional assistance with scheduling of meetings.

Finance Administration:

• Look after the day-to-day processing of invoices, credit card statements, expenses, and advisory fee payments.
• Assist in monitoring expenses according to allocated budgets.
• Assist with the drafting and processing of contracts for consultancies.

Event Administration:

• Help organise events, workshops, or meetings related to the programmes (most of these are online).
• Coordinate logistics, including Zoom bookings, participant registration, interpretation and translation arrangements, supporting the coordination of speakers and participants, access needs.
• Assist during online events with light tech and administrative support.
• For occasional in-person events, assist with venue booking, catering and travel arrangements and risk assessments.
• Assist with the preparation of emails, presentations, and other materials related to events.

Person Specification

We are committed to being a diverse team and are looking for talented people from a wide range of backgrounds, cultures and experiences who share our values.

In your application, please demonstrate how you address the following criteria:

Essential:

• Relevant administrative experience.
• Proven organisational skills, with excellent time management, the ability to manage a varied workload and to work flexibly within a small team.
• Proficiency in clear English communication, both verbally and in writing, with good attention to detail.
• Good numeracy skills, including experience of using an online accountancy package, ideally Xero, and the ability to work with financial records and ensure accuracy.
• Comprehensive proficiency in Microsoft Office O365 and familiarity with communication tools and platforms, especially Zoom.
• Good understanding of the importance of maintaining confidentiality.
• Permission to live and work in the UK.

Desirable:

• Previous experience of working in a not-for-profit organisation.
• A keen awareness of digital security in the context of human rights work.
• Experience of supporting and organising events.
• Basic design skills, following brand guidelines, to create visually appealing email and presentation content.
• Experience of working with CRMs and Mailchimp.

Full details of how to apply are in the attached job pack. The deadline for applications is 9AM BST, 15th July 2024. 

Background Information:

Mind in Tower Hamlets, Newham and Redbridge (MindTHNR) has a strong reputation for delivering good quality counselling services for over 20 years, achieving positive recovery outcomes. 

This is a BACP accredited service and operates using a volunteer counselling placement model alongside paid clinical counselling staff, delivering bereavement counselling to adults living in Newham.

The Counselling Coordinator will be required to complete, oversee and screen clinical counselling assessments and referrals, provide administrative and data support for the smooth running of the counselling services including managing administrative assistants, and provide duty management to therapists in accordance with safeguarding policies and procedures.

Management Structure:

All Mind in Tower Hamlets, Newham and Redbridge staff are accountable to the CEO.  The Counselling Coordinator will be supervised by the Counselling Service Manager who reports to the Operations Director.

Overall Purpose of the Post:

The Counselling Coordinator will be required to effectively support the coordination and supervise the activities of Newham Bereavement Service and Tower Hamlets Bereavement Service at an operational and clinical level to ensure that it meets its contractual obligations and KPI’s. Currently this service consists of bereavement counselling, brief counselling, and early bereavement support.

 Key Responsibilities of Post

 1. Management

 1.1. Ensure the delivery of the service is in accordance to the contractual agreement

 1.2. Effectively monitoring the database, looking for outliers and rectifying this on the Views database system.

1.3. Monitor and manage service capacity in accordance to contractual KPI’s

1.4. Ensure counsellors are at capacity within their individual caseloads and maintain effective clinical work at this level.

1.5. Monitor, identify and report any gaps in volunteer staffing levels both planned and unplanned to the Counselling Services Manager and take appropriate action

1.6. To provide duty management to therapists (counsellors) and support / guide them in accordance to safeguarding policies and procedures

2. Training

 2.1. To support the Volunteer Counselling Placement Programme

2.2.  To support the recruitment and induction of Volunteer Placement Counsellors in line with Mind in Tower Hamlets, Newham and Redbridge policies and procedures.

2.3.  To support with ensuring that all new volunteers understand how to use the Views and IAPTus database system to meet the quality and recording requirements of the counselling services.

2.4.  Ensure that all administrative assistants understand how to use the Views and IAPTus database system to meet the administrative requirements of the counselling services.

2.5.  Consult with counsellors and provide guidance for extensions and signposting where necessary 

2.6.  To work with the team to coordinate and deliver periodic training workshops for counsellors according to service needs as part of their continuous professional development and to promote team building

3. Clinical

3.1. Complete clinical counselling assessments and recommend interventions for clients referred to the service.

3.2.  Coordinate and oversee clinical counselling assessments and referrals to the service

 3.3.  Manage referrals received by this service ensuring that all relevant client information is accurately and regularly updated onto the Views system

3.4.  Screen referrals to the service for counselling in accordance with the service’s inclusion and exclusion criteria

3.5.  Identify inappropriate referrals and discuss with the Counselling Services Manager

3.6.  Ensure that the service is operating to full capacity in order to maintain required KPIs for waiting list levels

3.7.  Manage client queries and related administrative requirements including answering the phones, data input, allocations to counsellors, updating care pathways and schedules, sending appointment letters and other communication.

3.8.  Act as Duty Manager as required and respond to safeguarding issues and risk in an appropriate manner

4. General Duties

4.1. To support service monitoring and patient feedback mechanisms in partnership with the management team.4.2.  To contact clients at the top of the waiting list and book in clients to the counsellor’s diary and send follow up client and GP letters when needed

4.3.  To monitor discharge procedure by discharging people who have not engaged

4.4.  To promote the services to other professionals, GP’s, IAPT providers within Tower Hamlets and Newham

4.5.  To develop the profile of services in Tower Hamlets and Newham by maintaining close links with referral sources in particular local GP’s

4.6.  To take measures to increase the accessibility of the service, by targeting under-represented groups in Tower Hamlets and Newham multicultural community. To promote cultural awareness and sensitivity in the process of service delivery

4.7.  To ensure the service is operating within the BACP code of Ethics and Practice and complies with the BACP Quality Standards

4.8.  To attend service contract meetings when required

Duties required of all Mind in Tower Hamlets and Newham employees

5. To work unsocial hours as required, evening and weekends as the service needs are identified and cover required

5.1. Undertake the induction programme as devised

 5.2.  Participate in staff meetings, team meetings, supervision meetings, appraisals, consultancy, training, team development sessions, working groups and other meetings as required, reporting back as required

5.3.  Provide cover for staff who are absent, at the direction of the Counselling Services Manager

5.4.  To be administratively self-servicing, with good organisational skills

5.5.  Share responsibility for the effective use of systems and procedures for service users, finance, staff communication, and dissemination of good practice and effective working methods within Mind in Tower Hamlets, Newham and Redbridge

5.6.  Share responsibility for health and safety practices, safeguarding or suicidal risk and reporting any concerns to line management and taking immediate action as required

 5.7.  Undertake all duties in accordance with Mind in Tower Hamlets, Newham and Redbridge’s policies, with particular reference to the Equal Opportunities and Health and Safety policies, and work towards their continuing development and implementation.

 This job will be reviewed periodically in line with the organisation’s Business Plan.  The role as described is not exhaustive and so there may be other areas which are the responsibility of this role

Qualifications

1.  

Counselling or Psychotherapy qualification to Advanced Diploma level or above

E

2.  

Accredited membership or registration with any recognised professional body or prepared to work towards this within the first 6 months in post

D

Experience

3.  

Substantial and demonstrable experience of providing psychological interventions of at least 1 years post qualification

E

4.  

Experience of managing client’s risk to self/others and making onward referrals to secondary care services, crisis teams, CMHT’s and safeguarding referrals. Also able to guide others in conducting comprehensive risk assessments and onward referrals accordingly

E

5.  

Experience of the use of clinical outcomes measures, (eg. CORE-10, PHQ9 and GAD7)

E

6.  

Experience using of IAPTus, Views or similar patient database system

D

7.  

Experience of engaging and communicating effectively with a diverse range of people, including clients, staff and other professionals

E

8.  

Experience of keeping accurate records and writing clear and concise case notes, reports and other forms of communication both internal and external

E

9.  

Demonstrable experience of screening referral suitability and knowledge of suitability within the stepped care framework

D

10.   

Experience of working with volunteer counsellors including recruitment, induction and line management 

D

11.  

Experience of delivering training/presentations to a range of audiences, ideally on topics which relate to mental health and wellbeing

D

12.  

Experience of developing and running group-based treatment interventions

D

Skills and Knowledge

13.  

Ability to work independently and as part of an integrated multi-disciplinary team

E

14.  

Ability to prioritise and manage own workload and use own initiative in identifying and solving problems

E

15.  

Ability to work flexibly and work unsocial hours, as required

E

 Qualities

19.

Ability to influence and lead others to achieve shared goals

E

20.

Ability to work flexibly and work unsocial hours, as required and help others

D 

21.

Demonstration of respect for diversity, inclusivity, and good working relationships

E

22.

Upholding ethics and organisational values

E

23.

Demonstration of commitment to own learning and continuous improvement through training and development

E

Harris Hill is recruiting for a Part Time Director of Finance & Operations – Fixed Term Contract (16 Months) Hybrid near Birmingham.

• Salary: £73,500pa - £79,000pa FTE.
• Working pattern: 4 days per week
• Hybrid Working: 2 days is required at their offices, based near Birmingham.
• Contract length: 16 Months Fixed Term Contract

Person Specification

• Qualified accountant (with membership to a relevant professional body, e.g. ACMA, ACCA, ACA, or CA).

The Position:

You will report to the Chief Executive Officer and be a member of the Executive Leadership Team. You will be responsible for a Management Accountant, Financial Administrator (x2) and an Operations Administrator

Key Purpose

To develop an operational and financial management model, which is clearly aligned to the delivery of the charity’s strategic objectives and core services.

Key Responsibilities

• Overall strategic responsibility for finance and operations including insurance for property and personnel, along with policies, processes and procedures.
• Leading the annual financial planning process, ensuring that budgets reflect overall strategic plans.
• Strategic responsibility for ensuring that budgets, forecasts and management accounts are agreed to budgets.
• Lead contact for commercial aspects of all large projects including those with government bodies.
• Maintain cash flow forecasts.
• Manage the statutory annual audit including preparation of financial statements in compliance with relevant Charity SORP and accounting standards
• Manage the organisation’s payroll.
• Oversee the purchase and sales ledgers.
• Lead on VAT submissions, including outsourced VAT exempt calculations.

Leadership

• As a member of the Executive Leadership Team, contribute to and oversee the wider operational performance.
• As a member of the ELT ensure the continued improvement and commercial development.
• Be the escalation point for all finance, commercial and operational issues

Operations

• Oversee the provision of day-to-day operational support across all activities.
• Ensure all staff have the necessary equipment to do their roles.
• Ensure office maintenance, equipment & building purchase/lease, and maintenance are undertaken as cost-efficiently as possible.
• Ensure compliance with Health and Safety regulations.
• Manging the relationship with the outsourced IT provider
• Lead on ISO 9001 management framework.
• Overall responsibility for procurement of, and all contracts with, service providers
• Overall responsibility for management of cyber security risk and maintaining Cyber Essentials certification.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Central England Law Centre (CELC) provides a vital service to clients across Coventry and Birmingham, providing support for all aspects of housing law through a team of dedicated solicitors, caseworkers, paralegals and support workers.

This is an exciting opportunity for an experienced caseworker or solicitor to join the team, supporting our clients across Birmingham in the delivery of casework through the Law Centre’s Legal Aid contract.

The successful candidate will be subject to a basic DBS check.

Responsibilities

With responsibility for a caseload of clients across Birmingham, the successful candidate will:

• Advise clients on all aspects of housing law through face-to-face and telephone appointments
• Undertake casework and represent clients at court as appropriate
• Liaise with the Legal Aid Agency in respect of funding applications and claims
• Complete public funding forms via CCMS and paper applications where appropriate
• Promptly cost and bill closed cases in order to meet individual and team targets

Person Specification

• A solicitor or caseworker with proven experience of the delivery of casework through a legal aid contract
• A demonstrable commitment to social justice
• The ability to work sympathetically and effectively with a wide variety of clients
• Experience of advocating for clients in court and with other agencies
• Demonstrable knowledge and understanding of legal aid eligibility requirements and legal aid applications

About CELC:

A fairer, more just society in which an understanding of rights and their power is embedded within communities.

Central England Law Centre is the UK’s largest Law Centre. Our size enables us to provide legal expertise across eight different areas of social welfare law including: discrimination; employment; health and social care; housing; immigration and asylum; public law; and welfare benefits. This means that we can offer services that can address all of the interconnected problems people face in their everyday lives.

Our services are rooted in the communities we serve and we are an organisation that uses its legal expertise to improve the lives of those who are often vulnerable and socially excluded due to poverty, illness or disability.

What we offer: 

•  37-hour working week;
•  Flexible working hours and a hybrid working arrangement;
•  28 days holiday (rising by 1 day per year of service to 35 days after 5 years of service) plus 8 statutory days;
•  Pension scheme membership;
•  Access to an employee assistance programme;

Closing date: 1pm on the 5th July 2024

Interviews will be held in week commencing: 15th or 22nd July 2024