Membership manager jobs

Public Interest Litigation Support (PILS) is a Belfast-based non-profit committed to supporting local organisations to use the law in a creative way to protect human rights and equality.

Now, PILS is looking for a Legal Support Manager to coordinate PILS’ membership network of law firms and NGOs, help them develop and submit applications for PILS’ services, and assist the PILS Director with legal casework. 

PILS is a membership organisation, offering a range of free legal and financial supports to our solicitor and NGO members to help them take strategic human rights & equality cases in the public interest. Public interest litigation refers to legal cases that will create positive change for vulnerable or disadvantaged groups of people in Northern Ireland. 

From our origins as a pilot project, PILS has matured into Northern Ireland’s dedicated support service for litigation in the public interest.

Since our project was founded in 2009, our membership network has grown to over 170 NGOs and solicitor firms. Through collaborating with these organisations, and connecting them with pro bono lawyers, PILS has been part of major legal success stories: from ‘game-changing’ judicial reviews on integrated education, seismic climate justice challenges, and multiple examples of holding public bodies to account. 

• This part-time post is being offered on a one-year fixed term contract with potential for extension subject to funding. 
• PILS operates a hybrid working model which allows staff members to work from home for up to 60% of their working week.
• PILS is a member of the Human Rights Partnership and is an equal opportunities employer.

• Location: Leicester (LE3)
• Annual Salary: £34,750.80
• Hours per week: Full time (37.5 hours) 
• Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5
• Required: Full UK driving licence and access to a car/vehicle. 
• Sponsorship is not available for this position

Supporting people to live great lives.

Affinity Trust helps people live meaningful lives on their own terms. As a Support Manager, you will play a key role in supporting adults with learning disabilities at our care home in Leicester, helping them to live life the way they choose.

How will I make a difference?

• You will empower your teams to support people to live their lives their way with creativity, patience and empathy
• You will build a community of support to achieve great outcomes for people through your relationships with teams, families and professional bodies.
• You will be a role model to your team, building a culture of belonging.
• You will be willing to work flexibly to meet the organisation's needs, with regular presence at locations and on-call support on a rota basis.

What do I need to demonstrate in my application?

• Previous experience managing support for people with learning disabilities and complex needs.
• You will be able to plan, monitor and evaluate continuous improvement initiatives
• You will have a strong practical understanding of CQC/SCI Regulations and reporting requirements. 
• You will be able to undertake CQC registration if required.
• You will be confident in using Microsoft Office programmes such as Word, Excel, PowerPoint and SharePoint
• You will be willing and able to participate in the on-call support rota

What benefits will I have?

We have a range of benefits that you can mix and match to suit you, such as:

• Care Friends - our employee referral and reward app. You’ll receive points which can be exchanged for extra money. 
• Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.  
• Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
• Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
• Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year. 
• Buy and sell annual leave – transfer windows open twice a year. 
• Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme. 

If you want to empower people to live the life they choose … Apply today. 

If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check. 

We reserve the right to close this advert early if sufficient applications are received.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

Job Title: Service Manager

Location: Derby
Salary: £39,444 per annum
Contract type: Full time, Permanent

Hours: 37.5 hours per week with a requirement to particiapte in the out of hours on-call on a rota basis

We are recruiting for a Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes. This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes. 

The post holder will provide line management and high-quality support to the direct reports in line with Refuge’s policies and procedures. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors. 

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  You will have knowledge of relevant Criminal and Civil law legislation, as well as Housing and Health and Safety legislation.

As part of this role, you will be required to participate in an out-of-hours on call rota. Please note that this is an on-site role. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 12 May 2025

Interview Date: 19 and 20 May 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

About the Organisation:
A dedicated membership charity committed. They strive to make a meaningful difference through their programmes and initiatives.

Role Overview:
Our client is seeking an experienced Finance Manager to oversee their financial operations, ensuring accuracy and compliance.Key Responsibilities:

• Implement and supervise internal financial systems.
• Manage accounts receivable and payable.
• Prepare and present financial reports.
• Lead audit processes and liaise with external auditors.
• Ensure legal compliance in financial management.
• Propose solutions to financial risks.
• Supervise the accounting team.
• Prepare payroll, VAT returns, and HMRC processes.
• Manage supplier payments and statutory accounts.
• Drive continuous improvement in accounting practices.
• Manage bank accounts and cash reconciliation.
• Support subsidiary managers with financial reporting.
• Supervising (not managing) a small team.

The Ideal Candidate:

• Qualified or part-qualified accountant.
• Proficient in financial software and Excel.
• Strong communication and organisational skills.
• Experience managing subsidiaries and preparing VAT returns.

Desirable:

• Experience in systems implementation and charity accounts.

What's in it for you:

• 25 days holiday plus bank holidays.
• 6% pension contribution (employee contributes 2%).
• Potential for a performance-based bonus (not guaranteed).
• Be part of a passionate team .
• Competitive salary and benefits.
• Opportunities for professional growth.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Reports to: Head of Publishing
Salary range: £38,251 – £44,000 pro-rata (£29,143.62 - £33,523.81 actual per annum)
Location: London – EC4Y 8EE (Hybrid)
Contract: Fixed term until 31st August 2026
Working pattern: Part time - 24 hours per week

Job Purpose

As Project Manager for the BSR registers you will ensure the continued success of BSR’s biologics and biosimilars registers and support BSR’s Registers and Research Committee. This role requires someone who is highly organised with a keen eye for detail, strong financial and commercial acumen, and the ability to develop relationships with stakeholders from across a range of different sectors.

About the BSR registers: The BSR registers are a vital source of rheumatology data, which we encourage the rheumatology community to access and analyse for research purposes. BSR’s three active patient registers covering rheumatoid arthritis, psoriatic arthritis and juvenile idiopathic arthritis are open for recruitment. Our ankylosing spondylitis register, although closed for recruitment, is available to access for academic research and is contributing data to research questions coming out of the EuroSpA research collaboration.

Main Responsibilities

Management of the BSR registers

• Hold overall responsibility for management of the BSR registers including all legal, contractual and financial matters
• Work with BSR’s delivery partners and registers funders to ensure that contracts, protocols and other agreements are implemented, upheld and administered effectively
• With support from the Head of Publishing and Director of Practice and Quality, negotiate, agree and manage contractual agreements with partners and funders
• Proactively and diplomatically manage contractual and legal risks and issues as they arise
• Ensure the rights and obligations of the BSR (including intellectual property rights and patients’ data protection rights) are upheld and met
• Monitor emerging issues and changes to policy and regulatory frameworks that impact BSR registers, ensuring that colleagues and partners receive timely updates and that BSR responds promptly, ethically, and transparently

Relationship Management and Communications

• Develop and maintain strong and productive relationships with BSR’s delivery partners and funders
• Support the delivery partners to maximise recruitment to the BSR registers
• Oversee and facilitate communications about the registers between BSR, partners, funders and stakeholders
• Develop relationships with relevant stakeholders, including regulatory and oversight bodies
• Collaborate with BSR’s communications team to drive registers awareness and engagement and develop content for social media, website and member communications
• Collaborate with other BSR teams to ensure joined up working, share good practice and evidence

Management of BSR’s Registers and Research Committee

• Provide secretariat to the BSR Registers and Research Committee through organising three meetings per year, preparing agendas and papers, note and minute taking and managing the committee membership, working closely with BSR’s membership team
• Support the Committee to develop and deliver its workplan

Person Specification

1. Experience in a programme or project management role
2. Knowledge of the health care and/or life sciences sectors
3. Strong commercial acumen, with experience of contract and supplier management
4. Budget management and financial reporting skills
5. Experience of managing complex stakeholder relationships, including partnerships
6. Strong organisational skills, with the ability to work under pressure to deliver multiple projects with conflicting deadlines
7. Excellent interpersonal skills with the ability to communicate, present and build relationships
8. Able to understand and interpret academic research for non-academic audiences

Benefits of working at BSR

We offer a wide range of benefits, most of which start from day one of joining us. Our benefits fall into four main areas: Wellbeing, Time- based, Learning and development, and Financial. Just some of them include:

Wellbeing: 

• Free period products in our office
• Free flu vaccinations 
• Mental Health First Aiders 
• BUPA healthcare scheme- we offer a cash plan, which you can add children or partners to 
• Employee Assistance Programme. This is a free, confidential counselling service to all staff, as well as a general advice service provided by BUPA 
• WeCare offers access to a 24/7 virtual GP, as well as a mental health support service, a get fit programme and an online portal with lots of helpful resources 
• Our enhanced sick pay offer is: 
  • Up to two years’ service: 4 weeks full pay and 4 weeks half pay 
  • After two years’ service: 12 weeks full pay and 12 weeks half pay 
• We work in a social environment with a range of activities, both virtual and in person, run by our Social Squad. This includes an organisation- wide volunteering day. 

Time-based: 

• We offer 30 days annual leave in addition to bank holidays (pro-rata for part time employees)
• All staff can request sabbaticals at any point, which are considered on a case-by-case basis 
• We also offer an extra day for moving house 
• Bank holiday swaps- you can swap a bank holiday day for another day’s leave (entitlement remains 1:1 days) 

Learning and development

We will help you develop your career by supporting your personal development and encouraging internal progression. This includes recognising individuals’ achievements through our internal staff awards. We offer a huge range of learning opportunities, both in-house and externally. This includes a thorough induction programme when you join us, as well as development opportunities aimed at line managers, and wellbeing-based learning sessions. And if professional membership is a required part of your role, we’ll cover the cost of that.

Financial: 

• We offer a performance related pay incentive scheme 
• Income protection scheme 
• You’ll be enrolled on our pensions scheme with Aegon (via Second Sight). Our current pension match is 5% employer contribution if you contribute 4% (9% contribution in total). 
• Our life assurance policy pays three times your basic salary 
• Interest free season ticket loans 
• Ride-to-work scheme 
• Interest-free loan scheme 
• We also provide generous enhancements within our parental and family leave policies. 
  • Our maternity/shared parental/adoption offer is 6 weeks at full pay, 33 weeks at half pay, followed by 13 weeks at the statutory rate. 
  • Our paternity leave offer is 6 weeks at full pay. 

Facilities & Site Manager
Full-time | South London | Competitive Salary
I am delighted to be working with a  prominent London-based organisation seeking a hands-on Facilities & Site Manager to oversee the maintenance and operations of a unique multi-building site, which includes listed buildings, offices, residences, and event spaces. This is an immediate start temp to perm opportunity!
About the Role
You will lead the day-to-day management of facilities across a complex and historically significant site, ensuring the smooth running, safety, and usability of all buildings and associated outdoor areas. This includes responsibility for events support, health & safety compliance, contractor management, and supervision of a small in-house team. The role is both strategic and practical, requiring a proactive, solutions-oriented approach.
Key Responsibilities
•  Manage maintenance, safety, and security across the entire site
•  Implement and oversee a planned maintenance schedule
•  Act as the primary health & safety lead, including risk assessments and emergency response
•  Liaise with contractors, utility providers, and internal stakeholders
•  Support and help deliver events, especially in key public spaces
•  Supervise caretakers, handymen, and cleaning contractors
•  Ensure compliance with insurance, accessibility, and regulatory standards
Person Specification
•  Minimum 5 years' experience in facilities or building management
•  Strong understanding of listed or religious buildings (desirable)
•  Familiarity with commercial/residential facilities management
•  Knowledge of H&S regulations and emergency procedures
•  Effective communicator with experience managing contractors and teams
•  Confident with Microsoft Office and digital tools
•  Professional membership (e.g. BIFM/IWFM) is an advantage
This is a highly visible role within an organisation that values care, stewardship, and service. Flexibility and the ability to work independently are essential.
To apply, please submit your CV and a brief covering statement outlining your suitability.

This is an exciting career opportunity for an individual who is keen to use their skills and knowledge to make a positive impact and advance the understanding of weather and climate in society through informal education. In this role at the Royal Meteorological Society, you will have ownership of the Science Engagement programme of work, supporting the development of new partnership opportunities in line with the Society’s business development goals, and use your scientific knowledge to advise and develop engaging content for various RMetS activities and stakeholders. Reporting to the Head of Publishing and Scientific Engagement you will also guide the Society’s work with various industry sectors.

Roles and Responsibilities:

• Ownership of Science Engagement programme of work, strategy, budget and committee.
• Proactively support the development of new partnership opportunities by identifying key weather and climate topics, potential partners and experts, and managing projects and partnership relationships.
• Oversee, facilitate and project manage (including course development) all RMetS Climate Communication Training opportunities.
• Oversight and Line Management of part-time Science Engagement Fellows and their associated Special Interest Groups.
• Work with the Events Committee to review scientific programme content and support programme development; Sit on the Annual Conference committee and National Climate Impacts Meeting committee.
• Work in collaboration with membership, education, communications, events and publishing colleagues to support a well-sustained weather and climate content pipeline across all audience types.
• Support the Society’s ongoing initiative to have a greater representation in the climate science community through various membership, publication and outreach initiatives.

Required Skills and Competencies

The required skills and competencies that the Society view as important for this role are:

Essential

• PhD and University degree within a scientific field relevant to the Society’s remit.
• Extensive knowledge across a variety of areas of meteorology, and evidence of involvement in activities to ensure ongoing current knowledge across diverse areas of weather and climate.
• Excellent written and verbal communication skills, experience in communicating scientific information to different audiences (ie scientific and social science community, general public, or policy makers), and an interest in visual communication.
• Friendly and open-minded, with strong interpersonal skills and the ability to work well in a small team.
• Excellent organisational skills including the ability to manage time effectively, balance multiple projects with strong attention to detail.
• Ability to think creatively, be innovative and embrace new ideas and ways of working.

Desired

• Experience managing and delivering thought leadership projects with external stakeholders.
• Demonstrated expertise in strategic planning, including the ability to develop, implement, and evaluate long-term goals and initiatives to drive organizational success.
• Experience in developing and delivering training to a variety of audiences.
• Line management experience.

Recruitment information and timetable

• The deadline for applications is Sunday 4th May 2025.  
• To apply please click the link and apply through CharityJobs, with a full CV and detailed cover letter explaining how you meet the essential criteria for this role.
• The Royal Meteorological Society values diversity of background and perspective and is committed to treating all people equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We value diversity of background and perspective.
• We are particularly committed to the employment and career development of disabled people. As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role they have applied for and we will proactively consider all reasonable adjustments to facilitate employment with us. If you wish to apply under this scheme, please indicate this in your covering letter.

Policy Manager (Paediatric Standards)
£45,864 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
Fixed-term contract for 12 months 

The Policy Manager (Paediatric Standards) is a crucial role at the College as you will lead the development of new paediatric service standards with College Officers, members and child health professionals, thinking afresh as to the standards needed to ensure children receive timely access to high-quality, safe and effective care in a changing health landscape.

As Policy Manager (Paediatric Standards) you will consult with the College’s membership, health systems across the UK and key decision makers in health service development and regulation, to form a credible, influential set of standards that will reap benefits for children and the child health workforce.  

Reporting to the Head of Health Policy, you will establish and lead the project’s expert advisory group to generate a consensus on new standards, attending and contributing to Health Policy Committees and ensuring the project’s successful completion. Throughout the project you will also ensure the voice of children and young people is influential within the development of standards.

Whilst based in the Health Policy team, you will work collaboratively with colleagues in research and quality improvement to design a systematic review of literature to bring an evidence base to the scope of new standards development, all the while applying audit and quality improvement principles to the design and update of new paediatric standards.

You will also take responsibility for reporting on project milestones to Membership, Policy and External Affairs meetings and the College’s project portfolio boards, to identify, manage and mitigate project risks and issues.

Degree qualified and with relevant experience in a similar field of work such as standard setting, quality improvement or health policy, you will have demonstratable experience of understanding the critical role of quality standards within healthcare design, delivery and regulation (including quality improvement) across the UK.

With outstanding project management skills, evidenced by a recent and successful project, you will easily be able to identify, manage and mitigate risk.

You should have strong analytical and problem-solving skills and the ability to understand and discuss complex issues. Your excellent communication, interpersonal and relationship management abilities as well as experience of working at a senior level with a broad range of stakeholders, will ensure you are able to take forward programmes of work.

A formal project management qualification and experience and knowledge of the children’s health sector would be desirable. 

The Membership, Policy and External Affairs Division actively promotes the membership, stakeholders and the public awareness of the Royal College of Paediatrics and Child Health (RCPCH) and core child health priorities.

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. 

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.

Closing date: 13 April 2025.

Philanthropy Manager

The 2030 Circle - WWF's Major Giving Club

Salary: £37,581- £43,218

Hours: 35

Location: Woking / Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team.

About the role

We’re looking to recruit a Philanthropy Manager to join our dynamic Philanthropy and Events team within our Supporter Income & Engagement directorate. The successful candidate will support the continued growth and development of the highly successful 2030 Circle - a giving club bringing together likeminded supporters around a shared goal: to help halt the loss of the natural world by 2030.

This is an exciting time to join the team at a really pivotal moment – five years since the Club was launched and with five years left to halt and reverse nature loss.  

You will work with the Senior Philanthropy Manager to maintain and build long term, effective relationships with a range of philanthropic donors, including individuals, families, trusts, foundations and SMEs.

You will share our passion for protecting the future of our planet for people and nature and be skilled at inspiring supporters both in person and in writing. You will have responsibility for day-to-day communications with our highly engaged members and contribute to all aspects of our curated donor journey, from impact reporting to supporting a varied engagement and stewardship calendar of high-level events and field trips. You will also proactively drive growth in the giving club membership through effective data management, warm approaches, peer introductions and lead generation activity. You will work collaboratively with fundraisers and different teams across the organisation to ensure we maximise opportunities to enhance the experience and build support from 2030 Circle members.

We’re looking for someone with:

• Experience of managing a portfolio of trusts, foundations and individuals

• Experience of working with high-net-worth individuals.

• A track record of delivering against income targets.

• Demonstrable experience in identifying and tracking new funding opportunities.

• Experience of using fundraising databases/CRM systems.

• A good understanding of the philanthropic sector and of major giving clubs.

• Excellent communication, relationship building & interpersonal skills.

• Desire to embrace and encourage collaborative working.

Benefits, rewards & location

The salary for this role is £37,581- £43,218. We also offer a full benefits and rewards package including:

• Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays

• Flexible working options

• 7.5% employer contribution to pension, increased to 10% with employee contribution.

• Training and development opportunities

• Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters. 

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win. 

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive. 

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside. 

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

We're looking for an Outreach and Revenue Marketing Manager to join our passionate team at BeyondAutism—someone who can spot an opportunity, shape a compelling campaign, and isn’t afraid to think big when it comes to impact.

This is more than just a marketing role. It’s a chance to lead income-generating campaigns, grow our Outreach training services, and work alongside a dedicated team committed to transforming lives.

Whether you’re from the charity world, education, or the private sector—if you’re ready to apply your skills to something with real social value, we want to hear from you.

What you'll do:

• Lead on innovative marketing and lead generation strategies

• Collaborate across marketing, outreach and fundraising teams

• Use insight and creativity to drive new business and partnerships

• Help ensure our outreach services reach more families, schools and professionals than ever before

You’ll bring a blend of strategic thinking, entrepreneurial flair, and hands-on marketing experience. CRM savvy (Raiser’s Edge or similar) and a knack for turning insight into action are key.

We’re looking for someone who’s excited by growth, undaunted by targets, and motivated by the idea of building something that matters.

Application deadline: 25 April 2025

BeyondAutism is committed to safeguarding children and young adults and expects all staff to share this commitment. An enhanced disclosure will be required for the successful applicant

What does this role involve?

As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .

Each day is different in this varied, fast paced and hands on role.  Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.

We are flexible on the working days for this role, you may work 4 or 5 out of 7 days, to include weekends.

What are we looking for?

• Experience working in a customer facing role in retail, hospitality or service industry
• Experience of leading, motivating and developing teams
• Commercial awareness
• Ability to achieve sales targets
• Committed to achieving the highest retail standards at all times
• Able to work under own initiative and take a proactive approach to changing business needs and objectives
• Thrives working in a hands on, fast-paced environment
• An understanding of budgets and P&L 

Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.

​Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers

As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .

Each day is different in this varied, fast paced and hands on role.  Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.

What are we looking for?

• Experience working in a customer facing role in retail, hospitality or service industry
• Experience of leading, motivating and developing teams
• Commercial awareness
• Ability to achieve sales targets
• Committed to achieving the highest retail standards at all times
• Able to work under own initiative and take a proactive approach to changing business needs and objectives
• Thrives working in a hands on, fast-paced environment
• An understanding of budgets and P&L 

Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers

We’re looking for someone with proven experience in digital content leadership, team management, and strategic content decision-making using data insights. 

In this key role, you will commission, develop and manage our digital content delivery, overseeing a talented team of producers and videographers working closely with internal teams and external partners.

You will ensure that our content – ranging from films for social media, podcasts, online events, audio guides, website content and more – engages diverse audiences, supports commercial goals, and aligns with the Gallery’s mission. 

The ideal candidate will be an experienced content professional with a strong background in digital storytelling, team leadership, and experience of managing a broad content programme.

If you have a passion for the arts and digital innovation, we’d love to hear from you!

LOCATION - Remote 

Are you looking for an exciting and rewarding role in 2025? Apply for the National Communications Management role at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

The National Communications Manager is a vital role in enabling both Emmaus UK and Emmaus communities and groups across the UK to achieve our ambition and strategic goal to shout louder, growing our profile and reach in order to support more individuals on the pathway out of homelessness.

Who are we looking for?

The National Communications manager will work with the Director of Fundraising and Influence to develop an ambitious communications strategy for EUK.

The role will develop and coordinate national communications programmes and campaigns and will lead on press and media work for EUK. This role will also take lead responsibility for internal communication at EUK and across the federation in the UK, linking to Emmaus Internationally.

What we offer

· £47,500 per annum 

· Working hours: 5 days per week, Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with 6% employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Wellbeing: Weekly wellbeing hour to promote personal wellbeing

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 5pm on  Thursday 17 April 2025.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams between 28 and 30 April 2025.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.