Membership Jobs

Make a real difference to the lives of people with disabilities.

“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager

“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

 

Your role

As Assistant Shop Manager at Scope's Bognor Regis shop, you’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.

About you

You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Permanent - part time - 2 positions available:

1 x 14 hours per week

1 x 21 hours per week

Please advise which role you are applying for on your application.

Location - Scope's Bognor Regis shop; 42 Bedford Street, Bognor Regis, PO21 1SH

Shop hours

It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

 

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Scope benefits

We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today! 

Click the apply button to create an account and complete your application form. 

Job Title:               Hackney Service Engagement Lead 

Salary: £20,800 - £26,000 - hours dependant 

Working Hours: 28 – 35 hours per week (12 month contract)

Location: Hackney Borough Based with some home working

Benefits: NCT membership with access to exclusive benefits, pension  scheme, 30 days annual                                                  leave plus 8 bank and public holiday (pro rata).

 

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.

We are seeking a capable Service Engagement Lead to manage, coordinate and support both the Infant feeding and Parenting course projects.  This role is split between being out in the community and working from home, it will include regular travel across the Hackney region (expenses will be reimbursed).

About the Role

Working closely with the Hackney Parent Support team, you will be responsible for the service engagement and promotion of our community-based services across Hackney. Some of the key responsibilities of the role include:

· Line managing the paid peer supporters within the Hackney staff team.

· Coordinating and maintaining the active social media and Infant Feeding Services website.

· Advertising volunteering opportunities across varying platforms including social media

· Provide clear guidance and information to potential volunteers on the roles, responsibilities and training requirements. 

· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support groups are accessible and inclusive.

· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.

· Coordinate and deliver the Equipment Hire Service across the Borough.

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires breastfeeding experience of at least 3 months. The training can be undertaken within your working hours. There will also be training on the EPEC (Empowering Parents, Empowering Communities course) provided by South London and Maudsley NHS Foundation Trust.

The role is 14 hours per week as is a job share, which will be predominantly Monday to Wednesday within the working day, however, will include occasional evening and weekends. This is a home-based role, however travel across Hackney will be required.

About you

· Can you work at pace and juggle a number of different priorities?

· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?

· Do you want to join an amazing Charity that supports parents across the UK?

· Would you like to be part of an amazing team of passionate staff?

If so, please read the job description attached and available on our website.
 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. 

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Please apply for the role via our careers page .You can Also find further details and information on our website.

Closing date: 07/07/2024 - 11.59pm
 
Interviews: Week beginning 08/07/2024. 

Interview format: Virtual video call – flexible around your working day. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.

ADVOCATE

Location: Dudley (travel across the area, home based for administration)

Salary: £22,500 - £29,500 per year, pro-rata. Potential to earn up to £29,500 pro-rata based on advocacy qualification held.

Contract Type: Permanent

Position Type: Full Time (35 hours per week) and Part Time available

All applications by midnight on Sunday 7 July 2024

Do you want to work with a leading advocacy charity organisation supporting those in need?  

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

Are you keen to make a difference to people who want to be heard? 

Then come and join us here at VoiceAbility. 

We have an exciting opportunity for an Advocate to join our team covering Dudley borough.  Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential. 

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

About you

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

• 28 days annual leave plus bank holidays, pro-rata
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please us via our website.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications: midnight on Sunday 7 July

Interviews via Teams: Thursday 11 July

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Want to know more about VoiceAbility and the role?

Please see our website.

We look forward to hearing from you.

NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training. 

Job Title: Lancashire Peer Supporter (Central Region)

Salary: £20,820 (£10,410 Actual)

Working Hours: 17.5 hours Per weeks (Fixed Term contract until 31st March 2027)

Location: Lancashire (Central) based with some home working, Monday,  Tuesday, Thursday (09:00- 15:00)                   

Benefits: NCT membership with access to exclusive benefits, pension scheme,30 days annual leave plus 8 bank and public holiday.

 

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

Our Lancashire Infant Feeding Support project is commissioned by Lancashire Council, to offer infant feeding support across the region in both community and hospital settings. The support is delivered by staff and volunteer peer supporters.

We are seeking a capable Peer Supporter who will support parents at Preston Hospital and Ormskirk Hospital and at various community settings in Lancashire and offer support in service user homes. This role will mainly be based at out in the community, with some homeworking (expenses will be reimbursed).

About the Role

You will be responsible for offering breastfeeding support for parents within Preston Hospital and Ormskirk Hospital and the community.

Some of the key responsibilities of the role include:
 

· Providing breastfeeding support to families on the wards at the hospitals, in service user homes and community settings within Lancashire.

· Support in delivering inductions for volunteer peer supporters. 

· To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.  

· To attend regular supervision/support sessions. 

· Having a good working knowledge and understanding of the local demographics in the Lancashire area and ensuring all support is accessible and inclusive.

· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires breastfeeding experience of at least 3 months. The training can be undertaken within your working hours.

The role is 17.5 hours per week which will be worked Monday Tuesday, Thursday 09:00 – 15:00. This will be split across the two hospitals, in service user homes and at community settings across Lancashire, however there is also some home-based working required.

About you

· Are you willing to undertake our Peer Supporter training? (Requires minimum 3 months Breastfeeding Experience)

· Can you work at pace and juggle a number of different priorities?

· Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing?

· Do you want to join an amazing Charity that supports parents across the UK?

· Would you like to be part of an amazing team of passionate staff?

If so, please read the job description to find out more on the link here:
 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. 

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Please apply for the role via our careers page .You can Also find further details and information on our website.

Closing date: 07/07/2024
 
Interviews: Week beginning 15/07/2024  

Interview format: Virtual video call – flexible around your working day. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.

Speak Out Facilitator

Location: Northamptonshire (travel across the area – home based for administration)  

Salary: £22,500 - £29,500 per year, pro-rata

Contract Type: Part Time – 15 hours per week

Position Type: Permanent

All applications by midnight on Monday 8 July; however, we reserve the right to close this vacancy before this date.

Are you keen to help shape the services that are important to people? 

Do you want to work with a leading advocacy charity organisation? 

Do you have strong communication skills? 

Then come and join us here at VoiceAbility in Northamptonshire as a Facilitator. We are seeking applicants who have transferable skills and a willingness to learn.

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.

About the role 

We have an exciting opportunity for a Speak Out Facilitator to join our team covering Northamptonshire. This is a permanent role, working part-time (15 hours per week) reporting directly to the Connections Team Leader. 

The role will require you to support our Quality Checkers who have lived experience of a learning disability.  You will help them to feed back to the Integrated Care Board on the quality of services for people with a learning disability. The Integrated Care Board is currently exploring how this can also include autistic people. You will need to travel across Northamptonshire to various homes and residential settings and be home based for administrative tasks.  Therefore, access to your own transportation and a suitable home internet connection are essential.  The post is a permanent contract with a starting salary between £22,500 - £29,500 per annum pro-rata. 

About you 

We’d like to hear from you if you: 

· Have experience in a role that requires outstanding communication skills to achieve excellent results – for example using different methods of communication to suit people with a learning disability.

· Are understanding of the various social, educational and emotional impacts facing people who have a lived experience of a learning disability (in a volunteering or employed role)

· Can prioritise and manage time effectively

· Can flexibly work within teams across the service, as and when required, to meet business needs

· Can travel between locations as required using either own or public transport

· Hold an Enhanced DBS with Child and Adults Barred lists or willing to obtain

 

How will you make a difference? 

You will work with the Connections Team Leader and people with lived experience to develop and deliver client focussed, innovative and high-quality projects/services to meet the needs of those with learning disabilities.

To support people with lived experience to lead and/or attend external and internal meetings, promote clear communication, ensuring the views others are captured, recorded and views put forward, resolve any differences and conflicts and identify campaigning issues.

 

Professional Development? 

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. 

Benefits:

 · 28 days annual leave plus bank holidays, pro-rata for part time colleagues

· 5% employer pension & 3% employee contribution

· Salary sacrifice pension scheme

· Separate Life Assurance Cover

· Staff discount scheme including retail discounts, entertainment, holidays etc

· Discounted Gym Membership; Employee Assistance programme

· Supportive working environment fostering a good work/life balance

· Support with continuous professional development

 

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us.

 

How to apply 

Please see the link on our website 

Important Dates: 

Closing date for applications: by midnight on Monday 8 July, however VoiceAbility reserve the right to withdraw this vacancy before this date.

Interviews: 16-17 July. 

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

We look forward to hearing from you.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

As a Digital Marketing Executive, you will be a core member of our friendly and busy Digital Marketing & Channels team.

The Digital Marketing and Channels team is set up as Scope’s internal digital marketing agency.

Our job is to help teams across the organisation to reach their goals. We do this primarily through running paid advertising campaigns.

You will work with these teams, our internal clients, to identify and understand their target audiences, create plans to reach the audiences and select efficient channels for our marketing campaigns.

Permanent, 35 hours per week

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with flexibility to work from the office, home or both.

Please note: Scope does not offer certificates of sponsorship, all applicants must already have the permanent right to work in the UK.

The role 

This role is ideal for those who may already be working as a Paid Search or Paid Social Executive and have an understanding of other digital marketing disciplines, such as Email Marketing.

You will be:

• Responding to briefs from a range of internal clients encompassing the Services, Retail, Campaigns, Fundraising and Partnerships teams.
• Creating and optimising pay per click advertising campaigns on Google, Bing, YouTube, Facebook and Instagram, amongst other channels.
• Reporting campaign performance to clients weekly and managing their expectations.
• Ensuring campaigns are running within agreed budgets.
• Producing post-campaign wrap up reports.
• Providing training and technical support for users of our email marketing platform.
• Coaching colleagues across the wider organisation on digital marketing best practice.

For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description. 

About you

You will:

• Possess at least 2 years’ experience in a similar role in the private or third sector, or at a reputable agency.
• Have hands on experience of setting up campaigns on key digital marketing platforms.
• Be comfortable with managing and optimising campaigns with large budgets.
• Be a natural marketer, able to think outside the box in selecting audiences and channels to fulfil marketing objectives.
• Champion the level of digital marketing knowledge in the organisation.
• Be confident in influencing a range of internal stakeholders.
• Possess the ability to coach colleagues and wider teams.
• Be enthusiastic and have a desire to learn.
• Be able to write in simple, concise and clear English.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people. 

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

​

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.

Make a real difference to the lives of people with disabilities.

“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager

“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

 

Your role

As Shop Manager at Scope's Liverpool shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be  generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.

 

About you

As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career. To be successful, you’ll need a commercial, can-do attitude and always put the customer’s needs first. You’ll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

 

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.

 

Permanent - Full time, 35 hours per week

Location - 9 Lord St, Liverpool, L2 9SA

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity and encourage applications from disabled people and people with impairments, conditions, and access needs. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some disabled applicants and applicants with an impairment, condition or access need, might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

 

Scope benefits

We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

The role

This is an exciting time to be joining UK Youth. We have recently been through a strategy refresh and are now better positioned to deliver on our ambitions that all young people are equipped to thrive and empowered to contribute at every stage of their lives.

This role will lead design projects to shape UK Youth’s support to young people and professionals working with young people. This could include structured youth work programmes, grant funds, professional development programmes, and campaigns.

You will be confident in taking a human-centred-design approach to tackle some of the youth sector’s knottiest problems. You will help to improve the skills and confidence of colleagues across UK Youth to apply design methods in their own work. 

In 2024, our priority topics for youth work programmes and network development are: mental health, employability, youth social action, outdoor learning and physical literacy. 

You will work closely the research, evaluation, policy, service delivery, network development, and fundraising teams. You will meaningfully involve young people and the professionals who support them in the design process. 

You will design solutions to important problems, ensuring that they are feasible, equitable, and impactful. 

Who we are

UK Youth is a leading charity that is unlocking youth work for all young people.

We bring together young people and youth workers with business leaders, teachers, social workers, doctors, policy makers and other professionals to learn, spread effective ways to support young people, and campaign for social change.

Only by working together can we tackle the systemic problems that keep letting our young people down.

Who we're looking for

We are looking for candidates with an understanding and empathy of the current issues facing young people, with experience of managing effective projects on a national scale, engaging with a wide range of stakeholders and a passion for making a difference to the lives of young people. We are looking for someone who is proactive, inclusive, inspiring, highly-organised and uses their initiative to find creative solutions and manage multiple priorities.

Experience we're after

• Experience of leading the design of interventions (digital and/or physical) for young people and/or those who support them. 

• Experience of developing proposals to time-limited funding opportunities, including the development of theories of change, project budgets and proposal narratives.

• Experience of managing projects across the end-to-end design process; using human-centred-design methods and mindsets.

• Experience of developing high quality youth work programme content and curricula for young people, youth workers and/or outdoor learning instructors (desirable).

• Experience of designing and delivering professional development programmes (desirable).

• Experience of people management (desirable).

Why work at UK Youth?

UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) We have developed a strategy to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.

UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change.

What we can offer you:

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 7th July 2024 at 11:59pm (Midnight)

Interview dates proposed: week commencing 15th July 2024

Please note: shortlisted candidates will be asked to share CV's with the hiring team prior to interview.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.

The Supporter Analysis Lead role sits within the Supporter Experience team, whose goal is to ensure that all Scope supporters, whether they are giving time, money, or voice, have a best-in-class experience each time they interact with us.

Permanent, 35 hours per week

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with flexibility to work from the office and from home. 

The role 

The Supporter Analysis Lead will be instrumental in providing analysis into supporter engagement across all of Scope’s audiences, to help shape our supporter journeys, supporter marketing communications, fundraising activities, and the overall audience engagement strategy.

You will be:

• Responsible for running analysis across a range of datasets
• Developing regular and ad hoc reports that monitor fundraising efficacy
• Working closely with the Data team to build and maintain dashboards
• Detailing supporter crossover, engagements, and lifecycle, and using segmentation to shape data selections and propensity modelling.
• Reporting into the Head of Supporter Experience, you will play a vital role in driving strategic decisions for fundraising and audience engagement programmes and increasing supporter loyalty at Scope.  

For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description. 

About you

To be successful in this role we are looking for someone who has: 

• A positive, solution-focused outlook, with a proven track record of delivering analysis and actionable insights that help inform strategic decision-making.
• Extensive experience in producing complex data selections, and clear and informative data visualisations, dashboards, and reports. 
• Comprehensive knowledge of database functionality, preferably Microsoft Dynamics, and a solid understanding of using statistical techniques and tools to deliver in-depth analyses.
• The ability to thrive in a fast-paced environment, take pride in your attention to detail, and enjoy building, developing, and managing positive relationships with a range of different colleagues and stakeholders. 
• Experience in a fundraising or marketing environment
• Proven ability to communicate effectively with different audiences
• Demonstrable knowledge of the charity sector, fundraising, and data protection regulations.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

Make a real difference to the lives of people with disabilities.

“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager

“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

 

About the role

As Assistant Shop Manager at Scope's Torquay shop, you’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. You will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.

About you

You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Permanent - 21 hours per week.

Location - Scope's Torquay shop - 120 Union St, Torquay, TQ2 5QB

Shop hours

It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

 

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Scope benefits

We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today! 

Please note that successful candidates will be subject to an enhanced DBS check. 

LOCATION: Much Hadham, Hertfordshire

SALARY: £30,208 - £52,679 per annum

HOURS: 37.5 hours per week

About the role

We are seeking an organised and compassionate Speech & Language Therapist to join our therapy team. It is an exciting time to join St Elizabeth’s as we look to grow our offer and increase our admissions for 2024 and beyond. You will become part of a dedicated and talented multi-disciplinary team of staff, committed to supporting children and young people to develop and flourish in spite of their communication difficulties.

What makes this role different?

- Our Health Agency is made up of professionals committed to providing high quality, holistic person-centred therapy and support enabling people to maximise their potential
- We work in partnership with GP’s, Psychiatrists, and lead Neurologists from both Great Ormond Street and the National Hospital for Epilepsy.
- Our approach is goal orientated – looking at both needs and aspirations
- The Therapy team works with our Health, Education and Care colleagues all based on site to offer a fully inclusive programme of support and to give access to a wide range of therapies
- We are based in a beautiful countryside location in Hertfordshire

About you

We are looking for candidates with a positive approach and excellent professional skills. The successful candidate will have knowledge of potential communication and dysphagia challenges. You will also have knowledge of assessment tools and a range of appropriate therapeutic interventions relevant to our client group, who have a range of needs such as LD, ASD, PMLD and epilepsy.

This is a great opportunity for someone with a recognised Speech & Language Therapy degree, who is HCPC registered, to embark on a rewarding and fulfilling career within an organisation that does great work.

Why work for us

St Elizabeth's is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions. Over the past 120 years, St Elizabeth's has grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24-hour health provision provided by specialist nurses and therapists.

In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment:

- From 25 days’ annual leave per annum plus bank holidays
- Eligible for Blue Light card
- Discounted gym membership
- Life Assurance
- Opportunity to pursue recognised qualifications of your own
- Free on-site parking
- Recommend a friend payment of up to £500
- Fully paid for DBS
- Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)
- Terms and conditions apply

How can you find out more?

To apply, complete an application form and upload an up to date CV on our website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note we are not on a public transport route. The salary range advertised is based on a full-time equivalent annual salary and appointment on the scale is dependent on qualifications and experience.

Applications will be reviewed and interviews scheduled on a rolling basis; therefore, we recommend that you apply sooner rather than later. We reserve the right to close an advert if we receive sufficient applications ahead of the deadline.

If you require reasonable adjustments at application or interview stage, please do let us know as soon as possible.

Equality, Diversity & Inclusion

At St Elizabeth’s we embrace diversity in all of its forms and aspire to create a diverse and inclusive working culture. We are proud to be recognised as an Investor in People and to hold Disability Confident status. We are an equal opportunities employer welcoming all applications from across the community.

Safeguarding

St Elizabeth’s Centre is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.

Registered Charity 1176777

#IND001

REF-215 140

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

The Supporter Care Coordinator role sits within the Supporter Experience team, whose goal is to ensure that all Scope supporters, whether they are giving time, money, or voice, have the best experience each time they interact with us.

Permanent, full time 35 hours a week

Location: The role will be based at Here East Press Centre, 14 East Bay Lane, London, E15 2GW and individual must attend the office two days a week, the other three days can be from home, the office or both.

The role 

The Supporter Care team is the first point of contact for all supporter and donor queries, so you will be at the frontline, engaging with a variety of people contacting Scope. The role of the Supporter Care Coordinator is to ensure that each of these people feels appreciated, informed, and satisfied after engaging with Scope, leaving them feeling valued and committed to giving their ongoing support.

You will:

• Be responsible for handling incoming queries from supporters, across telephone, email, and post, as well handling outbound supporter service calls and other communications.
• Process donations from different channels and sources, thanking supporters in a timely manner and maintaining good records of these actions.
• Report to the Supporter Care Team Leader, and sit within the wider Fundraising team.
• Work closely with colleagues across the directorate, providing support in key periods, and contributing to overall fundraising income goals and an improved supporter experience.

For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description. 

About you

We are looking for someone who:

• Is highly motivated, with a commitment to providing excellent customer service. 
• Has experience working in a customer care or fundraising environment
• Enjoys working in a busy team
• Has a high level of attention to detail and exceptional communication skills.
• Is confident communicating directly with supporters and managing complex queries, all the while adhering to policies and procedures, and ensuring positive outcomes.
• Understands the charity sector and the invaluable role of our supporters and is therefore dedicated to providing the best supporter experience.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Please make sure you explain in your application, with examples, how you can meet these important skills.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

Firstly, 4 promises from us to you....

- We work flexibly where we can.
- We guarantee you have a voice through our OPV forum
- We will be happy to fund further professional qualifications
- We will be there when you need us!

Being part of the Acis team, you’ll get:

- Salary up to £50000 depending on experience
- Generous holiday entitlement – At least 25 days annual leave every year increasing one day a year to 30, plus bank holidays
- Enhanced pension contributions up to 10%
- The opportunity to undertake professional training, funded by us.
- One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)
- Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more
- Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!
- Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
- Long service awards for our loyal employees
- Cycle to work scheme
- Enhanced sick pay scheme
- Enhanced maternity and paternity scheme to support you and your family
- Employee Assistance Programme to give you confidential advice and support, when you need it
- Professional membership subscription to support your continuous professional development
- Death in service benefit

As Health & Safety Manager, a typical day might include:

- Developing and embedding a positive H&S culture throughout the organisation, through daily actions messaging and ways of working, to ensure that positive H&S awareness and responsibility is the way things are done here.
- Monitoring our compliance against corporate occupational health, safety and regulatory measures, to make sure we are achieving the highest levels of compliance and safety.
- Putting together our operational and strategic H&S KPI performance measures, monitoring our performance, and using that data to drive performance improvement areas and insights.
- Supporting the Health and Safety Advisor in the delivery, support, and effective onboarding of all new employees to embed our safety culture and ways of working
- Providing H&S leadership and information on the Health and Safety Steering Group - contributing and support employees to understand, improve on, and deliver a high positive H&S culture.
- Supporting line managers and senior managers in assessing, improving and delivering on consistently high standards; ensuring that employees and managers take active responsibility for their own safety and to achieve standards of excellence
- Overseeing of Accident, Incident and Near-Miss investigation and appropriate management of any RIDDOR cases, to ensure that suitable and sufficient corrective and preventative actions are taken and appropriately recorded
- Inspections and investigations – working with the Health and Safety Advisor, ensure that inspections and all incident investigations are conducted to a high level, with any corrective actions implemented in a timely manner.
- Working with members of the People Services team on building our wellbeing program to ensure that we are supporting our people with their wellbeing and thriving at Acis.
- Designing and delivering the occasional H&S compliance course to our people, or a toolbox talk to make sure essential learning and safety updates are in place for our people.
- Leading on getting us ready for, and then maintaining, our target for achieving ISO45001 accreditation

Some of the experience/skills we would like to see:

- IOSH member
- NEBOSH Diploma or equivalent professional qualification in Health and Safety Management
- Excellent knowledge of Health and Safety Legislation and best practise
- Experience of leading Health and Safety, and managing Health & Safety Risk
- A passion for Health and Safety and the drive to progress
- Knowledge of health and safety regulations, quality management systems, and industry standards
- Excellent interpersonal skills with a positive and flexible approach
- The ability to influence and engage with all levels of the organisation
- Proficient use of IT systems, including word and excel

What will make you stand out from the crowd:

- Line management experience preferred
- NEBOSH Fire or alternative additional Health and Safety qualification
- Proven experience within the housing, construction, education or similar industry
- Previous involvement in wellbeing strategy / groups

As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application.

Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in interviewing and their role and we’re happy to discuss flexible working options and any interview adjustments you might need.

REF-215 011

We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Newham.

£32,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

Monday to Friday, 09:00-17:00

Could include some evenings, weekends and bank holidays as required

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:

Essential:

Educated to degree level or equivalent
Desirable:

Other relevant professional memberships and/or specialist qualifications are desirable
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.