Hounslow Volunteer Coordinator

Job Title:                       Hounslow Volunteer Coordinator

Salary:                            £ 15,000.00 Actual (£25,000 FTE)

Working Hours:             21 hours per week  (contracted through till 31st March 2025)

Location:                        Hounslow Borough Based with some home working

Benefits:                         NCT membership with access to exclusive benefits, pension  scheme, 30 days annual                                                  leave  plus 8 bank and public holiday (pro rata)

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

Our Hounslow Infant Feeding Support project is commissioned by Hackney Council and the Integrated Care Board, to offer infant feeding support across the region. The support is delivered by staff, NCT Breastfeeding Counsellors and volunteer peer supporters.

About the Role

You will be responsible for coordination and recruitment of volunteers to support at our services. Peers will all receive accredited training to provide support to other parents whether that’s sharing their breastfeeding and infant feeding knowledge, welcoming parents or providing social interaction to those they support. Our services within Hounslow include four NCT Baby Cafes, other Infant Feeding community peer support drop-ins and our home visiting service across Hounslow.  

·       Engage with underrepresented communities through outreach and networking with other local organisations, scoping of new groups within region.

·       Attend community groups and working with volunteer peer supporters, supporting them to carry out their role, and providing coordination, direction and encouragement

·       Following home visiting criteria to support parents unable to access group drop-ins

·       Responding to referrals, signposting and partnership working with health professionals into the service. Providing updates whilst building relationships with key stakeholders. 

·       Ensure that data collection and feedback is collected in a timely manner adhering to NCT data protection policies and processes.   

·       Use a variety of platforms and media to promote the service and recruit volunteers

·       Maintain the Infant Feeding Website ensuring all information is accurate and up to date.

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This project covers multiple locations and demographics so you must be able to confidently prioritise your own work, be organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires the candidate to have given breastmilk. The training can be undertaken within your working hours. The role is 21 hours per week, which will be covered across the working week between Monday to Friday. The working hours range between 9-3. The role will include occasional evening and weekends. This is a community-based role in Hounslow, with some home working.

About you

·       Are you willing to undertake our Breast feeding Peer Supporter Traning?

.       Are you passionate about breastfeeding and supporting parents?

·       Can you work at pace and juggle a number of different priorities?

·       Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?

·       Do you want to join an amazing Charity that supports parents across the UK?

·       Would you like to be part of an amazing team of passionate staff?

If so, please read the job description attached.
 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.   We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Please apply for the role via our careers page .You can Also find further details and information on our website.

Closing date: 05/07/2024
 
Interviews: Week beginning 08/07/2024