Member Records Manager Jobs
This role is not open for sponsorship
Join our Finance Team and assist with all aspects of the finance function. Reporting to the Financial Controller, the role will include purchase and sales ledger duties, processing expenses and credit card transactions, managing purchase orders, cash book entries and general administrative duties. You will help maintain an efficient and accurate finance function within The Children's Trust.
This is a chance for an outstanding candidate to make a significant and lasting difference to the lives of thousands of children and families.
Duties & Responsibilities
- Expenses processing and payments
- Credit card processing and reconciliation
- Assisting with the Purchase Ledger Function
- Reconciling supplier statements
- Banking / cashiering
- Assist Fundraising Finance Lead with Fundraising daily banking and processing
- Raising Sales Ledger and Fundraising invoices
- Monitoring the accounts inbox and supporting suppliers with any queries
- Responding to queries and requests from other staff members within the organisation
- Cash book postings onto finance system
- Month-end journals and reconciliations
- Manage the paper filing
- General bookkeeping and administrative duties
- Assist in preparing year end accounts and with help deal with auditor queries
- Help cover other areas of the finance team especially during busy periods
- Restrictions will apply on annual leave over year end and audit periods annually
- Develop and maintain strong relationships with key internal stakeholders
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families.
We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.
Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week.
As the Digital Marketing Officer, you will deliver digital marketing activity and traditional marketing activity for The Lullaby Trust.
This role will focus on developing our digital marketing and digital brand activity to achieve our organisational objectives, save babies’ lives and support bereaved families. This role will cultivate strong working relationships with all internal teams, to ensure that we are making digital marketing perform for all departments, to better our impact. Demonstrating commitment and enthusiasm for the sector, success in this role will require outstanding digital marketing experience focused on setting and achieving ambitious growth targets.
It is a key time to be joining The Lullaby Trust as we develop our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever.
We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone.
If this excites you, we would love to hear from you. For more information on the role and how to apply, please download our job pack.
For every baby. For every family. Forever. Together, we can keep babies safe.
Please do not use AI software to generate your answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £23,400 - £25,192 pa depending on experience, pro rata
Contract: Permanent
Hours: Part Time, 0.5 full time equivalent (18.75 hours a week spread over at least 3 days)
Location: Hybrid working: a combination of working from home and being based at Rising Sun Offices in Canterbury
Closing date: Monday 9th September 2024
Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010
Benefits
We offer a number of benefits to team members including:
- 25 days annual leave per year
- A bonus day of leave for your birthday
- 3% matched pension contribution
- Access to Rising Sun’s counselling service
- Employee Assistance Programme
- Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) and also discounts in shops and attractions
- Up to four weeks sick pay in any 12 month period (eligible after probation period)
OVERVIEW
Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.
Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors and so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.
As a Rising Sun Administrator you will be a key member of our frontline team working alongside specialist domestic abuse workers and providing essential support as a valued member of the team.
You will be involved in a range of tasks that contribute to the smooth running of our services, including processing incoming referrals and answering our main office phoneline, dealing with referral queries as well as supporting survivors to access support. You will also be involved in coordinating our group programmes for survivors, and our One Stop Shop drop ins.
As the first point of contact for both professionals and survivors you will be instrumental in ensuring they feel heard and supported, through your empathetic and understanding response.
In addition to day to day administrative tasks you will have the opportunity to attend training and learn about our domestic abuse services and the Rising Sun Framework which underpins everything we do. There are also regular team meetings and activities to promote wellbeing which are a great way to get to know your amazing colleagues.
We are looking for an organised, flexible and proactive individual who enjoys learning and is confident at following processes and using MS Word and Excel.
As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. Working alongside our other Administrator and frontline team, you will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.
MAIN DUTIES AND RESPONSIBILITIES
Admin Tasks
- Process incoming referrals to our services
- Liaise with referrers and team members as required and respond to queries efficiently
- Coordinate participants and materials for survivor group programmes and team training sessions
- Coordinate the rota for One Stop Shop drop-ins
- Respond to enquiries received via our phone or admin email account
- Work as part of a team to ensure the phone line is answered at times advertised on our website and coordinate call-backs to survivors from DA workers if needed
- Provide one-off/short term support to survivors calling the phone line, such as listening, information about available services, basic safety planning, completing a referral form
- Input information to spreadsheets and our case management system
- Develop our administrative processes to improve effectiveness
- Work with and provide support to the wider team as required
General
- Uphold the core values of the Rising Sun and work towards our vision.
- Work professionally and to a high standard
- Demonstrate a personal commitment to continued professional development
- Protect the safety and security of the Rising Sun service users, team, volunteers and buildings, and the confidentiality of records and other information
- Uphold the rights of women, children and young people who have experienced domestic abuse
- Ensure the effective implementation of all Rising Sun’s policies and procedures, including Safeguarding Children, Safeguarding Adults and Data Protection.
- Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.
This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
PERSON SPECIFICATION
The successful candidate will demonstrate the following experience, knowledge, skills and personal qualities. (D = Desirable)
Experience
- Experience in an administrative role
- Experience working across different teams (D)
- Experience coordinating events/activities (D)
- Experience of working for a charity or not for profit organisation (D)
- Experience of supporting or providing advice to survivors of domestic abuse (D)
Knowledge and Skills
- Excellent planning and organisation skills with the ability to prioritise
- Confident using MS Office including Word, Excel and PowerPoint
- Excellent communication skills, both written and verbal
- Effective team working skills
- Good understanding of the dynamics of domestic abuse and its impact on survivors (D)
- Confident using On Track, our case management system (D)
Personal Qualities
- Passionate about the aim and values of the Rising Sun
- Self-motivated and pro-active
- Solution focused and creative in approaching new challenges
- Committed to equal opportunities, safeguarding and maintaining confidentiality
- Able to attend occasional evening and weekend events with notice to further the aims of the organisation (time off in lieu will be given)
Equal Opportunities Statement
Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.
Safeguarding Statement
Rising Sun is committed to safeguarding those we provide a service to. The successful candidate will be required to undergo a DBS (Disclosure and Barring Service) check, a ‘right to work check’ in accordance with UK government Home Office guidelines, and to provide two references.
How to apply
Please download the job pack from our website and complete the application form at the end of the document. Send us your application by 9th September 2024.
We will be screening applications and inviting suitable candidates to interview on a rolling basis so we advise applying early to avoid disappointment.
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.
The client requests no contact from agencies or media sales.
POST:
We are looking for a Sex Worker ISVA to join us National Ugly Mugs (NUM)!
SALARY AND HOURS:
Salary: £29,250
This position is contracted for 3 years. Operational hours are Monday-Friday 9am-5pm
RESPONSIBLE TO:
ISVA Manager of Support Services
About NUM:
National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations.
We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by victims/survivors to cope and recover from crimes they experience in the ways they choose. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.
About the Team:
The NUM Case Work Team NUM’s mandate is to ‘end all forms of violence against sex workers’ and operates under three key principles: Sex Workers’ First, Quality Support, and Learning and Innovation. The NUM Case Work team offers victim support to prevent and heal from violence to adults of all genders involved in sex industries. The postholder will provide support to NUM members and non-members who identify as having experienced harm and violence during their work. Services are provided digitally and online, and in-person services.
The post is part of a unique partnership between National Ugly Mugs, POW (Nottingham) and Basis Yorkshire, to ensure more specialist support for sex workers who have experienced sexual violence, to develop good practice guidelines, and to develop and share learning that will influence change in health inclusion for sex workers. Each organisation will be employing a SWISVA; the program will be led by a Program Coordinator, who will be based with Basis Yorkshire, who will lead on policy development work.
Person Specification:
A successful candidate should have the following experience:
- A minimum of 2 years’ experience of working with women who face barriers to accessing support services such as health housing and the criminal justice
- Experience and understanding of working in accordance to core safeguarding legislation to support victims of sexual violence
- Experience of supporting sex workers
- Experience of multi-agency partnership working including with partners such as the police and SARC
- Experience of working in a complex environment, actively managing risk and following case management procedures to meet the needs of a diverse and vulnerable client group
- Working with a range of stakeholders and partnership working or strategic networking, spanning voluntary, leadership and women’s sectors, including delivering presentations
Please read the full essential critieria in the attached documents:
- Skills and Abilities
- Knowledge
- Education, Training and Qualifications
- Person Attributes and other requirements
How to Apply
Please send a CV and cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job. The posting will close on 15th September. Interviews will take place on 24th and 27th September.
NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.
Please note due to the high number of applications expected for this role if you do not hear back from NUM by 22nd September unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.
Please submit a CV, and a cover letter, explaining why you’re interested in the post and how you fit the person specification. Closing date is 15th September
The client requests no contact from agencies or media sales.
Working with our brilliant network of hosts, other organisations and directly with guests themselves, our Placement Coordinators are at the forefront of ensuring that we can host refugees and people seeking asylum.
You'll beresponsible for overseeing your caseload of R@H placements and database management. The role of Placement Coordinator will be to work alongside the placement team in making safe placements quickly and efficiently.
You will build your knowledge of working with guests with different immigration status and needs, and get to know our hosts and what they are able to offer guests. You'll be sharing information and resources with guests to help them find more permanent accommodation.
Interviews will be held on 11th September 2024.
Please submit your CV and a cover letter outlining why you will be a great candidate for this role. Applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you’re an experienced finance professional wanting to use your skills to make a positive difference to people in Southampton, we’d love to hear from you!
We're seeking a part-time Finance Officer to join our small, dedicated team in Millbrook. The Finance Officer will oversee the day-to-day financial processes of the charity, ensuring accurate financial record-keeping, assisting with grant applications, and providing financial information to the Board of Trustees.
The role will be responsible to the CEO, with no line management responsibilities.
KEY RESPONSIBILITIES:
- Maintain accurate financial records and produce monthly management accounts for the Board of Trustees.
- Handle payroll and pension processes.
- Manage donor lists and gift aid claims.
- Prepare year end statutory accounts and assist with budgeting.
- Support grant applications and reporting.
KEY REQUIREMENTS:
- Experience maintaining financial records and producing management information for a small to medium-sized charity.
- Familiarity with accounting software and strong skills in Microsoft 365 (Excel) and Google Sheets.
- Knowledge of fund accounting.
- Recognised accounting/bookkeeping qualification, or working towards one.
- Ability to handle confidential and sensitive information.
The job description and person specification can be downloaded from this website for further details.
SCM is committed to equal opportunities and safer recruitment and the post will be subject to a DBS check. Applicants must have the right to work in the UK. Please let us know if reasonable adjustments would be required to enable you to take part in the selection process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
Job Role: Facilities Administrator (Health & Safety & Compliance)
Salary: £25,300 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Bath
Additional information:
- A valid UK driving license and access to own vehicle – business insurance will be required for roles involving travel for work
- Please note this role is based at our Head Office in Bath with the odd, infrequent, travel across the South West to carry out site visits
The Role
As a vital part of the Health, Safety, and Facilities team, your role will be to uphold the highest standards of safety and quality in our accommodations, offices, and commercial properties. This encompasses a range of responsibilities from conducting thorough reports, and engaging qualified contractors, to overseeing and approving maintenance works. Additionally, a key aspect of your role will be to ensure that all operations are in strict adherence to legal compliance, safeguarding the well-being of all stakeholders and maintaining the integrity of our facilities.
Responsibilities include:
- Work with the Facilities & Property Manager to ensure statutory compliance across our services and premises
- Maintain a good working relationship with the owners of our buildings/premises
- Liaise with landlords and contractors to facilitate a prompt and professional approach to repairs and maintenance keeping all parties fully informed at all times and obtaining all necessary consents
- Carry out all duties in accordance with Health & Safety legislation
- Line manage the Facilities Admin / Reception Team, oversee their activities and carry out supervisions
- Carry out, within reason, any other duties necessary to achieve the smooth running of the service and undertake other organisational duties, which are broadly in line with the above key responsibilities
Qualifications / Requirements:
- A valid UK driving license and access to own vehicle – business insurance will be required for roles involving travel for work
- Knowledge of statutory compliance across social housing and corporate buildings
- Understanding of Health & Safety legislation
There are many great reasons to join our team!
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Sliding salary scale with salary increases every year for the first 3 years
- Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
- 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- A generous and competitive pension scheme
- Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Spitalfields Crypt Trust (SCT) is an East London charity embedded in the local community, providing practical help, support and training to people affected by homelessness or suffering from addiction. We are passionate about the people and communities we support and embrace creative, innovative and inclusive ways of working that build on our collective strengths. We provide a Recovery Hub (including an abstinence-based residential recovery facility, an addictions counselling programme and a Training & Development Programme), supported houses, a Housing First service, community support, charity shops and two social enterprises supporting people in recovery from addictions to rebuild their lives. Our integrative approach is based on the concept of ‘Recovery Capital’, a whole-person approach taking into account physical, cultural, social, human and spiritual factors and assets.
With a new corporate strategy and ambitious plans to develop a new brand, new services, and a new innovative approach to charity retail and building links with the community, it’s an exciting time to join SCT.
We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates. We select candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of SCT.
Role and responsibilities
We are recruiting for a Community Shop Supervisor to join our diverse and engaged team in our shop.
It’s a great opportunity to deliver positive social impact in the local community and contribute to funding the vital work of SCT. As Shop Supervisor, you will be responsible for maintaining high standards on our shop floor, supporting volunteers to provide excellent customer service. As well as involvement in stock selection, pricing and merchandising. A key part of the role will be to engage the shop within the local community with the onboarding of new volunteers.
To be successful in this role you will have retail experience or experience of working within a busy environment. Experience of providing a high standard of customer service and will have the ability to deal effectively with conflicting priorities.
You will have strong administrative skills including using all Microsoft packages, be solution focused, resilient, have a high level of attention to detail and excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.
The successful candidate will have excellent interpersonal skills and the ability to deal with challenging situations and individuals with a range of needs.
Your duties will include the following in order to assist the Assistant Shop Manager and Shop Manager:
- To achieve maximum sales at all times.
- To ensure that a high standard of service to customers is maintained at all times.
- To maintain a high standard of display both in the shop and in the windows.
- To ensure that the shop is clean and tidy at all times.
- To ensure merchandise is clearly ticketed, sized and priced.
- In consultation with the Shop Manager and Assistant Shop Manager, arrange shop fittings to make the best use of space and to maximise sales.
- To rotate stock so that no garment remains on the rails for longer than the specified rotation period.
- To open and close the shop as specified by the Shop Manager.
- To recruit and train volunteers to ensure they are able to perform tasks efficiently and effectively.
- To complete all paperwork correctly and promptly.
- To reconcile each day’s takings, keeping a clear and accurate record and pass them onto the Administrator for banking.
- To control all shop expenses within the budget agreed with the Shop Manager.
- To ensure adequate stocks of necessary supplies are available by ordering on a regular basis.
- To ensure that all sales are correctly recorded.
- To ensure all money is kept secure.
- To keep valuable donations in a secure place.
- To be flexible when tasks not covered by the job description have to be undertaken.
- To comply and follow SCT policies and procedures.
- To be willing to cover at other shops when, and if, necessary.
- To keep stock rooms clean and tidy.
Person Specification
Skills and Knowledge
- Good literacy and numeric skills
- Good team working and interpersonal skills
- Good verbal and communication skills
- Flexible approach to work with the ability to co-operate with other members of staff.
Experience
- Retail experience
- Experience of working with donated goods
- Charity shop background
- Working with and recruiting volunteers
The client requests no contact from agencies or media sales.
At FearFree we are proud to deliver services across the Southwest, and we're excited to be expanding our offer, with the introduction of a new Education, Training and Employment (ETE) Service.
As a Support Advisor you will be a fundamental part of our team, supporting the delivery of the ETE programmes and the development of the service. The service will provide a range of trauma-informed and person-centred support, focused on supporting those impacted by abuse to access education, training, employment or volunteering.
You will be responsible for providing trauma informed support through group work and 1-1 support. Working part time or full time alongside a team of practitioners across our geographical patch in Gloucester, providing support to Bristol and North Wilts as required, the project aims to:
- Increase volunteers in FearFree and support people to access volunteering opportunities externally.
- Support individuals impacted by abuse to access training and employment.
- Help people access bespoke apprenticeships and internships.
- Support service users to increase and advance work related skills, such as the development of CVs, financial management and IT skills.
- Raise awareness of this agenda to a wider network.
The service will support victims of Domestic Abuse, Sexual Violence and Stalking aged 15 and above, alongside perpetrators of Domestic Abuse – empowering victims and reducing the risk of recidivism for perpetrators.
Our ideal candidate will have experience in working with vulnerable people and an understanding / experience of the ETE sector. They will have an understanding of trauma informed practice and ideally have experience implementing this within group and 1-1 settings. Our ideal candidate will demonstrate an understanding of Employability skills and will demonstrate the ability to proactively engage with both local employers and local support networks/organisations to promote the skills of the individuals they are supporting.
This is an exciting opportunity to contribute to the development of a new service and make a real impact. You’ll have the chance to work closely with a team of passionate and dedicated individuals who are committed to making a difference in people’s lives.
We believe in providing a supportive and inclusive working environment, and we’re committed to helping you develop your skills and grow in your role. If you’re looking for a challenging and rewarding position where you can make a real difference, we’d love to hear from you. Join us at FearFree and help us to provide vital support to those who need it most.
Main responsibilities and tasks
- Work closely with the service manager to set up and develop the service, supporting its ongoing growth and expansion.
- Triage and assess service users to consider their suitability for the ETE Service.
- Utilise a trauma informed approach to help people return to or access ETE.
- Support individuals to increase work related skills, such as the development of CV writing, financial management and IT skills.
- Work with a diverse client group, creating bespoke action and support plans for each individual.
- Facilitate group support sessions in addition to one-to-one support.
- With support and advice from the Service manager, support and help develop new groups following a trauma informed approach.
- Build and further developing relationships/links with ETE providers and corporate partners to expand the provision for our service users.
- Risk assess those you are supporting and take proactive action to address risk and safeguarding concerns.
- Play an active role in the recruitment process of volunteers in addition to management of volunteers ensuring they are kept up to date and involved in the organisation, alongside able to support our service users.
- Ensure risk assessments are completed where required and safety plans are completed on time and regularly.
- Work closely with the services across FearFree, developing close working relationships and supporting clients who may be accessing support from our other services.
- Record all contact with service users and abide by confidentiality requirements.
- Record and monitor data to enable the service to be fully evaluated.
- Car ownership and travel across our area is a requirement for this role.
For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is 4th September 2024, with interviews currently planned to take place on Wednesday, 11th September.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Key info
Annual salary: £16,000 (£32,000 full-time equivalent)
18 hours a week, including 7.5 hours of teaching split over Mondays and Wednesdays (between 9.00am and 3.30pm)
14 days’ annual leave (28 days full-time equivalent), to be taken during school holidays, plus additional time off between Christmas and the New Year. Occasional term-time annual leave can be agreed with line manager.
7% employer pension contributions
Other benefits include flexible working, enhanced parental leave and sick pay, a cycle scheme, tech scheme, interest-free loans, study leave and volunteering leave. All frontline staff are offered clinical supervision and access to an Employee Assistance Programme.
6 months, fixed-term contract with a possibility of extension
Start date: 23rd September (pending an Enhanced DBS Check)
Reports to Head of Learning and Language Skills
The successful candidate will need to be able to teach both online and face-to-face in Tooting.
Equalities statement
CARAS is fully committed to equality of opportunity and diversity. As an organisation who works with refugees, we especially encourage applications from people with lived experience of forced migration. Applications will be considered solely on merit. Where two or more candidates are judged to be of equal merit, priority may be given to a candidate who belongs to a less well represented group.
About the organisation
CARAS is a registered charity offering holistic support to refugees and people seeking asylum. The local refugee community is made up of new arrivals and longer-term residents, all experiencing varying levels of disadvantage as a result of forced migration, as well as systemic challenges built into London life. CARAS therefore has the following values:
Kindness. CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents and interests.
Justice. CARAS will strive for social justice following a rights-based approach in all of our work and challenging instances when rights are not upheld in wider society.
Empowerment. CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
‘With’ not ‘for’. CARAS will put the voices, opinions, experiences and needs of its community members at the heart of all that we do.
CARAS is a thriving organisation with a highly motivated, friendly and experienced staff team, bolstered by the generous support of equally skilled volunteers and trustees who come from many walks of life. The new Adult ESOL Teacher will input into work across the organisation, welcome volunteers and be welcomed and supported by us all.
About ESOL learning at CARAS
For many years now, ESOL learning has been essential to our holistic offer. Community members typically tell us that learning English is their top priority when they join us. The CARAS ESOL project won the President’s Award at the 2021 Festival of Learning in recognition of our work.
The CARAS ESOL project supports people in the early stages of ESOL learning. Our adult ESOL groups prepare learners for entry-level Speaking and Listening or Reading and Writing exams with the English Speaking Board. All classes have rolling admission throughout the year, which means the learner groups are evolving all the time.
ESOL classes at CARAS are guided by our values and principles, including participatory education, trauma-informed practice and translanguaging pedagogy. The three main aims of the ESOL project are to:
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increase learners’ communicative competence and confidence;
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help learners progress into college, training or employment;
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expand learners’ social networks.
Main activities
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teaching ESOL classes (face-to-face and online): 7 hours / 5 classes a week during term time (38 weeks a year), ESOL Literacies, Pre-Entry to Entry 2 level
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supporting ESOL learners to develop essential digital skills and literacies by embedding them in the lessons
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preparing groups to take exams accredited by the English Speaking Board
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collaborating closely with the adult team to develop and facilitate the CARAS employability project
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planning for and accompanying ESOL groups on educational trips once a term
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assessing learners during their engagement in the programme and planning for move on support with college applications, volunteering opportunities and signposting to other ESOL provisions
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completing admin tasks such as class records and learner enrolment
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developing participatory and creative lesson plans to inspire and meet the needs of the learner group
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meeting new community members to do an intake meeting with them once a month.
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recruiting and supervising a team of volunteer ESOL Teaching Assistants as and when required
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communicating with learners between classes to support their engagement and provide signposting or referrals to casework and external services
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participating in training, supervision and team meetings where required
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meeting with staff at CARAS and at partner organisations to ensure community members are receiving holistic support
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contributing to the monitoring and evaluation of Learning programmes
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working in accordance with CARAS policies and procedures, including those regarding safeguarding, health and safety, and equality and diversity
Person specification
We expect applicants to meet most of the criteria below, but not everything. We value experience from volunteering, unpaid work and lived experience as well as from employment history.
In the application form and at interview, we will assess if you:
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have a recognised ESOL teaching qualification, minimum Level 5 (e.g. CELTA or CertTESOL), preferably Level 7 (e.g. PGCE with ESOL specialism) or equivalent
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have a minimum one year full-time (or equivalent part-time) experience of teaching ESOL to adults or young adults
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have a track record of successfully teaching beginner-level ESOL learners and providing differentiated support
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have any knowledge or experience in providing literacy support to learners new to reading and writing English
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take a creative and participatory approach to learning
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have experience of teaching preparation classes for ESOL exams that include reading and writing components
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can support learners to develop their literacy & digital skills
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know a variety of ways to assess learners, including diagnostic and formative assessment
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can work with classes that have rolling admission throughout the year
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can communicate clearly and with people from diverse backgrounds
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use methods for delivering online classes over Zoom (or similar online platform) that follow the principles of learner-centred, communicative language teaching
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understand how to apply safeguarding, health and safety, and equality and diversity policies
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will uphold CARAS’ values in your work
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have good organisation and administrative skills
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have experience or knowledge of issues facing refugee and asylum-seeking groups
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have experience of working in the third sector or Further Education
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speak of one or more of our community languages to an intermediate level or above. Languages include Amharic, Arabic, Dari, Farsi, Kurdish, Pashto, Somali, Spanish and Tigrinya.
To apply, please submit your completed Application Form by the end of Wednesday, 11th September to CARAS' Head of Learning at the email address on the application form. Note that we do not accept CV and covering letters. You must include everything on the application form.
Interviews will take place on Monday, 16th September in Tooting, London. If you are not available then, please inform us when you submit your application.
Please note that we may extend the submission deadline and interview dates depending on the number of suitable candidates.
DOTW UK has a small, high-performing and dynamic services team dedicated to delivering high quality, person-centred healthcare in a fast-paced environment, ensuring exceptional personal and team performance.
We are looking for an Outreach Senior Caseworker with experience of delivering effective advocacy on behalf of people from marginalised communities. This role will play a key role in the delivery of services that will support equal access to primary medical services for people seeking asylum in contingency accommodation in Northeast London. The outreach service will offer initial health and social assessments, urgent care, and will facilitate GP registration and, and support access to wider healthcare and support services within the area through direct referrals and signposting, and coordination with other local services and partners.
As part of DOTWs Services team, you will support the service by proactively promoting DOTW’s service at individual accommodation sites, providing social assessments for residents and their dependents, escalating health issues of any immediate concern, and support responses to urgent health and/or safeguarding concerns. As part of a culture of best practice, you will ensure adherence to DotW policies and will provide support resolving complex cases, deploying your demonstrative experience delivering person-centred, compassionate care and/or advice and support to people seeking asylum or from other excluded communities.
You will lead by example, demonstrating effective advocacy, coordination, and multi-tasking skills, The role requires emotional agility, and resilience, especially when dealing with complex situations such as mental health crises, trafficking, and homelessness, where you will draw on your experience to manage complex situations calmly and compassionately. You will be someone who thrives in a dynamic, fast-paced environment and be able to work productively and constructively within a close-knit team by demonstrating an open and responsive attitude and using your excellent communication skills.
You will have strong IT skills and ideally a driving licence to be able to support us to deliver our services in our dedicated mobile clinic vans. You will have the skills to work independently and manage your own and volunteers' health and safety, sometimes working alone.
You will be supported by an experienced team, regular line management, and clinical supervision. Skills in Basic Life Support, First Aid, safeguarding, mental health management, and trauma-informed approaches will be provided.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
For more information on the role, including a person specification, please refer to the role profile.
Closing Date:
Wednesday 11th September at 9am.
How to Apply
To apply, please submit your CV & Covering Letter on the link provided with the following details:
- Why you would be interested in the role
- Contract length – 6 or 12 months
Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
How to Apply
To apply, please submit your CV & Covering Letter to the email provided with the following details:
- Why you would be interested in the role
- Contract length – 6 or 12 months
Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
We work tirelessly to empower excluded people to access healthcare.
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The client requests no contact from agencies or media sales.
The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.
The role of the Baobab Casework Advocate is to provide care and support for our community of unaccompanied asylum seeking and refugee children and young people. An ‘advocate’ is someone who supports another to express their views and wishes, to stand up for their rights, to enable one to make choices and access opportunities, while understanding the individual’s vulnerability and need. As Casework Advocate you will work within our multidisciplinary team to provide the intensive support required, identify indicators of risk and safeguard young people from significant harm.
Please read the below alongside the full Job Description and Person Specification attached.
Mental Health
As Casework Advocate you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being. All the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences, it takes time to gain trust from the young people in our community.
Baobab’s Model
It is our experience that it takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young person (see more detail in accompanying ‘Baobab Model’ document). It is critical that as a Casework Advocate you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also critical you understand the the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination and the fact of waiting in uncertainty for a long time)
Multi-disciplinary Working A key aspect of the role is communicating with members of the team at Baobab and building relationships with other workers in the networks around each young person including social workers, teachers, foster carers, lawyers, clinicians in hospitals and community settings. Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others who have a key role in relation to each young person both within and outside of Baobab.
Accessing rights and entitlements
The Casework Advocate supports community members to better understand the context in which they are living and how to access appropriate care, rights and entitlements. This involves working closely with each young person’s Key Work Clinician, and together strengthening relationships with external networks and developing holistic support plans to meet identified needs. As a Casework Advocate you must be prepared to challenge certain decisions and practices by external agencies where required for the welfare of the young person. The role involves supporting young people to initiate legal challenges when necessary and advocating on young person’s behalf where they are unable to.
Working towards independence
A key component of the role is to empower individuals to communicate their views, needs and experiences and participate in decision making processes. You will encourage young people to develop their level of knowledge and skills to enable their independence and progression towards their aspirations. Many of the young people Baobab supports find the task of taking responsibility for their own lives and making choices hugely challenging.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
As Head of Programme Funding Operations, you will be a critical enabler of ambitious funding growth for UNICEF UK, through the development and maintenance of coherent systems, processes and policies to support end to end processes of programme information management, proposition development and grant management. A key focus will be anticipating and managing key risks and operational support needs across the pipeline and portfolio in order to support growth and strategic alignment.
Successful candidates will need to demonstrate experience of leading multifaceted teams and building programme funding systems and ways of working that enable organisations to achieve impact.
This role does not manage relationships with donors directly, nor manage programme delivery in UNICEF countries. The role focuses on maximising the effectiveness of funding processes needed to connect UK fundraising with UNICEF programmes and to help UNICEF UK deliver its goals.
Act now and visit the website via the apply button to apply online.
Closing date: 5pm, Thursday 5 September 2024.
Interview date: 26/27 September 2024, via video conferencing.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
For over 35 years, School-Home Support has been working with children, families and schools to break the cycle of poor school attendance, low educational attainment, anti social behaviour, crime, low paid or no job, generation after generation. School-Home Support gets children and young people back into school, ready to learn. Whatever it takes.
Purpose of role
To work with families, parents, carers and the school to enable children and young people to have full access to educational opportunities and overcome the barriers to learning. This may include working with the wider family and community.
Work Context
Based at Haberdashers' Abraham Darby the SHS Practitioner will work from a child centred approach and primarily be concerned with developing and maintaining good working relationships with parents/carers, children and young people, teachers, head teachers and various educational support staff and other agencies. The workload is varied and is negotiated with the schools prior to the appointment of the SHS Practitioner.
Level of contact with children and young people
The responsibilities of the post require the post-holder to have substantial, unsupervised and daily contact with children, young people and their families and is subject to an enhanced Disclosure and Barring Service check. SHS will organise and pay for this certificate.
Internal contacts
Colleagues of School-Home Support (UK) to share tasks, information and good practice, colleagues throughout the organisation who may be in a position to assist with, or require help from the SHS Practitioner in the fulfilment of the role. This includes colleagues in both schools and Central Office. This is not a definitive list.
External contacts
This includes: head teachers, teachers, SENCOs, parents, carers and families, students, youth workers, other SHSPs/PSAs and learning mentors, health workers, voluntary sector organisations, researchers, other professionals in related fields of work. This is not a definitive list.
Other Organisations
Professional contacts include: social services, schools, voluntary organisations, youth and community workers and groups, religious and cultural groups, benefits agencies, general practitioners etc. This is not a definitive list.
Safeguarding
School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children. We are committed to ensuring our safeguarding procedures reflect statutory responsibilities, government guidance and comply with best practice. Our policy recognises that the welfare and interests of children are paramount in all circumstances and we therefore take all necessary steps to protect them.
Main responsibilities and tasks
Work with families
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Work with parents/carers in a school context, supporting them and building their engagement with their child’s learning.
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To design and/or facilitate a flexible range of programmes of intervention to support parents/carers of children identified as vulnerable.
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To undertake outreach work which may include home visits, to offer a flexible support service in accordance with the SHS lone worker policy, in order to improve parental engagement with the school and with the child’s learning.
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To act as advocate, mediator and negotiator in confrontational situations, maintaining communication with young people, parents/carers, schools and other agencies. This will include initiating and participating in meetings to discuss and develop ways of resolving problems.
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To provide targeted support on a one to one basis or for small groups with parents/carers, children and young people through either self-referral or school staff referral.
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To advise and inform parents/carers about relevant local services and where appropriate to make referrals to other agencies.
Liaison with other agencies
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To ensure effective communication between the school, parents/carers and external agencies and to understand the school’s culture and ethos.
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To provide informal opportunities for all parents/carers to access specialist support in the school and local community to increase their capacity to independently support the child’s learning.
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To act in accordance with SHS and the school’s child protection procedures and ensure the job holder keeps up to date with relevant training in this area.
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To attend and contribute to child protection conferences, reviews, core group meetings, pastoral support plan meetings and school reviews as appropriate, which may support the Early Help Assessment (EHA).
Monitoring and evaluation
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To keep accurate electronic daily records and all documentation pertaining to meetings/contact with children and young people and their families.
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To maintain receipts and documentation of any expenditure in order to facilitate the monitoring of the budget.
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Produce a written annual report before the end of each summer term with case studies.
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To take ownership and fully participate in termly work plan reviews and the annual appraisal to determine priorities both for the school and for SHS.
Additional requirements depending on the needs of the school
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Where appropriate to provide transition support between secondary school and feeder primary schools and between infant school and junior school. This will also include mid-term admissions.
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To plan, prepare and run high quality, outcome focused informal and formal parenting groups, workshops and courses, in line with the project objectives and local authority Parenting Strategy.
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To support parents/carers of children and young people identified as at risk of exclusion or having been excluded.
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To monitor and track the attendance and punctuality of children and young people and work with families and School attendance staff to gain improvements though identifying and tackling underlying issues.
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To provide targeted work with children and young people who have persistent absence.
Other Organisational Responsibilities
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To attend out of hours meetings, for example parent evenings and school events.
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To regularly attend local area meetings and conferences and other meetings or working groups for exchange of information and “best practice”.
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To take ownership and develop a learning plan and review this with the SHS line manager to ensure reflection and development of own practice.
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To ensure that good practice and equal opportunity principles are complied with and promoted in accordance with SHS values and Diversity/Equal Opportunities Policy.
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To conform to health and safety legal requirements as laid down by the school and SHS.
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To ensure that a high level of confidentiality is maintained in all aspects of working with children, young people and their families.
The client requests no contact from agencies or media sales.
Churches Together in Britain and Ireland (CTBI) is an ecumenical organisation that embodies the commitment of 42 member churches across England, Ireland, Scotland, and Wales to work together as One in Christ.
CTBI is currently seeking a highly organised and detail-oriented Administrative and Finance Officer to join their team. This role is pivotal in supporting their small yet dynamic team, contributing to the efficient administration of their operations and providing essential financial management.
As the Administrative and Finance Officer, you will be responsible for a range of administrative tasks, including coordinating diaries for senior team members, managing database and membership records, and providing committee support. This role also involves significant financial responsibilities, such as processing invoices, subscriptions, and other financial transactions, as well as maintaining accurate bookkeeping and financial records. You will work closely with the General Secretary, Company Secretary (Business Manager), and the Deputy General Secretary, ensuring smooth day-to-day operations within the administrative hub.
The ideal candidate will have a solid educational background with proven administrative and secretarial experience, strong IT skills, and a keen eye for detail. Experience in financial management, particularly with the Xero accounting package or equivalent, is essential. You should be able to work independently, prioritise tasks effectively, and maintain confidentiality and discretion in all aspects of your work. A willingness to travel occasionally and work from the London office at least two days a week is required.
This is a full-time role with a salary range of £30,000 - £35,000 per annum, depending on experience. If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.
As a specialist recruitment practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.