Member Records Manager Jobs
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role is an integral part of the day-to-day delivery of our Advice and Support Service, which has been re-shaped and went live in the summer of 2024. The service is targeted at older people in or facing financial hardship, and provides information, advice and follow up support relating to a range of issues, including Welfare Benefits, Social Care and Housing.
As a Senior Adviser you will be responsible for supporting Advisers with their welfare benefits and housing work, including responding to the advisers on duty, supporting with complex cases, carrying out independent file reviews in line with Advice Quality Standard and designing and delivering internal and external training.
You should have in depth, specialist level knowledge of Welfare Benefits or Housing (ideally both) as they relate to older people, and experience of working within an advice setting and advice supervision framework such as the AQS framework. You will have a warm, supportive and motivating style to enable Advisers to grow and feel empowered in their work.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all; those contracted to work in the office usually attend 1 day per week, and homebased colleagues will regularly attend the office. But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on our jobs website.
Salary information:
Hybrid working in London: £38,142 per annum, increasing to £39,218 after 6 months.
Homebased (with regular travel to London): £34,362 per annum, increasing to £35,307 after 6 months.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.
Closing Date: 23:59, Sunday 8th September
Interview Dates: Interviews will be held online. First Round on 17th September, Second Round on 24th September
The client requests no contact from agencies or media sales.
£102,000 per annum
Fixed Term Early Moments Leave cover – up to 12 months
Full time (London/working from home)
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as the Director of Communications. This senior role is one of great breadth, with huge scope for inspirational values-led leadership and team building across Communications teams, the broader organisation and global UNICEF. The role has responsibility for Media Relations, Ambassador Relations, Creative Content and Organic Social Media, sits under the Chief Marketing Office, sits on the Extended Leadership Group. and has a close working relationship with the Chief Executive.
It plays a critical role in helping the Public Engagement function set and achieve its objectives as well as supporting teams across the organisation deliver influence, income and impact. The role also has responsibility for safeguarding the reputation of UNICEF UK, using foresight to identify and mitigate any major communications risks and managing any communications crises that may arise.
You will have strong leadership skills and proven expertise leading large, multi-discipline communications teams, including developing and implementing integrated communication strategies, cultivating significant high profile relationships and managing reputational risk and crises. You will be able to evidence working in large complex organisations, nurturing professional relationships with colleagues and external contacts at all levels along with engaging and guiding others to achieve ambitious goals.
Act now and visit the website via the apply button to apply online.
Closing date: 12 September 2024.
Interview date: 26 September 2024 (subject to change).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Title: Housing Officer
Location: Activity-based/Hammersmith
Contract type: 1 year Fixed term contract
Hours: Full time 35hours Monday - Friday
Salary: £36,321
Closing date: midday Monday 9 September 2024
These are exciting times for Women's Pioneer Housing. We have recently achieved planning permission for two new developments and over the next 2 years, we will be developing over 160 new homes for single women in West London, including brand new offices on our site at 227 Wood Lane.
Founded in 1920 by women and men who understood the challenges faced by women trying to secure affordable, safe and independent housing at the time. The need for safe, secure, affordable housing for single women is as great as ever. We remain committed to making a positive difference to women’s lives by providing high quality homes and services.
Reporting to the Housing Services Manager, we are looking for a Housing Officer to join a small team in a busy, fast-paced environment. You will manage a patch of approximately 260 properties in West London and will be responsible for managing rent and service charge collection, lettings and antisocial behaviour, as well as supporting our residents with general enquiries. We work with colleagues across all areas of the business to provide an excellent service for our residents, helping drive up resident engagement and satisfaction, as well as meeting key performance targets.
Ideally you will bring direct experience in these areas however, relevant transferable skills are as important. You must be an effective communicator be organised, empathetic and understand the need to create effective resolution outcomes. You will be visiting residents in their homes, talking to them on the phone and corresponding with them in writing so excellent interpersonal, verbal and written communication skills are crucial for this role. You will also be working with external agencies, including the Police and Social Services and be capable of forming effective partnership arrangements.
You will be equipped with mobile technology to deliver a flexible service, visible and accessible to our residents. We want individuals who are able to find positive outcomes and who can demonstrate a passion for customer service with residents at the heart of what you do.
What you bring will allow you to work collaboratively with staff across the organisation and with our residents where you will professionally and positively interact with different groups of people, building relationships where you are trusted and inspire confidence. You must be able to prioritise your work, pay attention to detail and ensure you meet tight deadlines.
You will contribute to ensuring our quality standards are met and our services deliver in meeting our residents’ expectations. To do this you will be able to translate and apply information, policies and legislation, demonstrating excellent verbal and written communication skills in your dealings with stakeholders. Your IT skills will bring a proven ability in the use of various software packages to accurately populate and record information.
To have an informal discussion about the role please call us to speak to Natasha Roberts, Director of Operations.
Your completed application must be sent to our HR Mailbox by midday on Monday 9 September 2024 and must include:
- Your CV
- A supporting statement explaining how you meet the requirements of the role
- A Completed Diversity Monitoring Form
Interviews will be held during the week commencing 16 September 2024 at our offices in Hammersmith, West London.
To offer single women access to safe, secure and good quality affordable homes and services that enable women to live a good quality of life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an entusiastic and caring Operations Officer who will be responsible for the day-to-day operational activitites of the organisation focused on patient support and project delivery. The role will involve a close working relationship with our Fundraising and Events Officer, and our Board of Trustees, and will be a pivotal role within our small but mighty organisation. This is an exciting role working directly with multiple stakeholders including our beneficiaries, NHS and scientific collaborators and funders to deliver our values and benefit. You will be a driving force for the organisations mission and making a big difference!
The client requests no contact from agencies or media sales.
Do you have a demonstrable track record in complex case management and working as part of a multi-disciplinary team on cases involving Domestic Abuse?
If so, The Drive Partnership are recruiting a DAPO Triage Worker for London.
The Triage Worker sits within the Triage Team in the pilot area, working alongside the Triage IDVA. The Triage Worker will focus on all aspects of the case relating to the Perpetrator in cases where the perpetrator has been referred to the team for an assessment of suitability for a Positive Requirement during an application for a DAPO.
Respect is a pioneering UK domestic abuse charity, leading the development of safe, effective work with perpetrators, with young people who are abusive and with male victims. Respect supports frontline organisations across the UK, so that together we can end domestic abuse. Respect has seen rapid growth over the last few years, and we now have 50+ staff and have ambitious plans for further growth and influence. This role is based within the Drive Partnership and is part of the pilot for the roll out of the positive requirement element of the DAPO’s.
We particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics, particularly from people from the following under-represented groups:
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Black and minoritised people
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Disabled people
We welcome and support applications from those who have personal experience of domestic abuse.
We're looking for a Head of Safeguarding, Safety and Wellbeing to lead the delivery of an excellent guiding experience across the UK. This person will lead our work to ensure that Girlguiding operates safely at all levels, working in partnership and collaboration with volunteers and staff to ensure that girls and members are safe.
A vital member of the Membership Services directorate and the Senior Leadership Team, the successful candidate will demonstrate excellent knowledge of safeguarding activity health and safety, complaints and wellbeing, that are delivered across the UK to over 300,000 girls.
You'll be an effective collaborator and influencer, familiar with working across a large devolved network. You'll have a successful track record of developing and implementing safeguarding and activity health & safety strategy, policies and procedures, working in partnership with volunteers. You'll have strong motivational leadership and be confident driving change, in this fast-paced, varied and rewarding role, that is making an impact to girls skills and confidence.
About Girlguiding
This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve.
We’ve begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We’re on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week.
Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.
Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with out hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.
Location: Remote (based in/near Leicester with regular local travel and occasional travel for biannual team days and biannual departmental team meetings in various locations)
Salary: £23,160 pro rata (£13,896 actual)
Hours of work: 3 days per week (21 hours)
Contract type: Permanent
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities.
Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Operations Administrator role involves:
- Supporting in the administration of day-to-date team, HR and system processes.
- Managing and maintaining our storage unit and virtual office in central Leicester.
- Working alongside various teams to provide administrative support.
About you
Are you organised with good attention to detail? Do you enjoy supporting others and having a varied workload? Can you prioritise and manage your time effectively? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Operations Administrator position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 10am Monday 23 September 2024. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working closely with our existing Head of Services, you will have joint responsibility for the operational management of Services across our organisation. Key tasks and responsibilities will include:
- Line managing our Service Managers.
- Liaising with and reporting to commissioners.
- Monitoring service efficacy.
- Ensuring all services have written policies and processes in place.
- Supporting the senior management team with the development of new services.
- Acting as a Designated Safeguarding Lead.
- Mobilising new services.
You are required to maintain regular contact with partner agencies, commissioners and funders, negotiating on behalf of the charity, and building strong and positive relationships with others.
This role can be based in either Wiltshire or Devon, requiring travel across the South-West and a willingness to attend meetings in all our offices on occasion.
MAIN RESPONSIBILITIES
SERVICE DELIVERY MANAGEMENT TEAM
- Be an active member of the Service Delivery Management Team.
- Contribute to the development services across FearFree.
- Ensure FearFree complies with all legal requirements; advise the CEO when a breach is likely or has occurred.
- Achieve and maintain external accreditations, such as Leading Lights, ISVA Standards and Respect Standards.
- Provide cover for your counterpart Head of Services (primary responsibility for safety and support services).
- Act as a Designated Safeguarding Lead for FearFree.
- Support senior colleagues – including the Head of Communications, Head of Fundraising, and Head of Finance – to ensure excellent services and a joined-up approach.
MANAGEMENT ROLE
- Attend management team meetings.
- Mobilise new services.
- Take a leading role in the writing and development of tenders and bids for new services.
- Working within the agreed policies, principles & codes of practice of FearFree, develop, implement, sustain and improve frameworks and systems to achieve objectives and priorities through effective procedures.
- Work with relevant senior managers to advise on formulating, updating & monitoring relevant FearFree policies & procedures, updating manuals as and when required, ensuring that support staff have appropriate access to them and record sightings of updates.
- Manage change in accordance with change control procedures.
- Liaise and network with other agencies, statutory, voluntary, & private as appropriate.
- Oversee the quarterly and annual reviews for Commissioners.
- Develop and manage own workload having the ability to work independently, using own initiative.
- Attend relevant local, regional and national groups, forums and meetings as appropriate.
- Contribute to the development of new projects as required.
- Manage other tasks appropriate.
- Ensure all services meet with the requirements of accredited bodies, legislation, contractual obligations, best practice and FearFree policies.
SUPERVISORY ROLE
- Ensure the provision of line management, support and supervision for Service staff.
- Respond to complaints escalated from the projects.
- Develop and oversee project/service plans.
- Monitor compliance with procedures at project level.
- Chair project/service management meetings.
- Ensure project reports and returns are completed on time.
- Provide advice, information, training and support to staff related to organisation policies and procedures as required.
- Arrange training courses or identify training opportunities to ensure staff & volunteers have access to specific knowledge related to relevant issues for service delivery.
For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Knowledge Management and Learning Senior Advisor Contract type: Permanent, Full time Location: WaterAid is a global and equal opportunities employer. For practical and legal reasons, the successful candidate must be based in and legally able to work in any of the following country programmes: Ethiopia, Nepal, Nigeria, Rwanda, South Africa, Tanzania, Uganda, United Kingdom, and Zambia For the UK Location: we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base. Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:
Want to use your skills in knowledge management and programme learning to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as Knowledge Management and Learning Senior Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. About the Team: The Knowledge Management and Learning Senior Advisor is an integral role within the Knowledge Management & Learning (KM&L) team, situated within the Programme Support and Knowledge Team (PSK) of the WaterAid UK International Programmes Department (IPD). IPD operates in 17 African and Asian countries. PSK is a diverse and motivated group of 20+ technical specialists and advisors, passionate about bringing sustainable WASH to the world's poorest and most marginalised people. PSK leads and supports organisation-wide programme learning and knowledge management, collating and disseminating programme knowledge and facilitating knowledge exchange. The team provides technical advisory expertise and fosters and supports internal and external programme and technical partnerships and networks. The team also leads on developing normative programme documents and standards and advise and support the delivery of a programme capacity enhancement strategy. PSK collaborates with many functions across the organisation including policy, advocacy, campaigns, fundraising, communications, as well as with WaterAid partners and collaborators. |
About the Role:
The Knowledge Management and Learning Senior Advisor drives the design and implementation of WaterAid's organisational programme learning and knowledge management strategy. The senior advisor leads the development of knowledge management tools, contribute to organisational processes for collating and disseminating program knowledge, and the evolution of knowledge exchange mechanisms. Additionally, lead the development of the internal programme and policy knowledge library, ensuring comprehensive access and collaborating on strategic knowledge communications. The Senior advisor reports into the Knowledge Management and Learning Senior Manager and their key accountabilities will be:
Co-lead Programme Learning and knowledge management (approximately 50% of time)
- Co-lead the design and implementation of an organisational programme learning and knowledge management strategy (in alignment with the organisational research agenda led by GPAC and supported by PMER processes).
- Lead the development and implementation of knowledge management and learning strategies and tools to capture, organise, and disseminate programme learning within the organisation and externally
- Co-lead the development of organisational mechanisms for knowledge exchange and evolution of our approaches.
- Support and advise PSK team members to effectively document, use and share programme learning and design dissemination strategy and plans to promote thematic learning to the target audience(s).
Develop and promote effective Information Management (approximately 20%)
- Co-Lead the development of the internal programme and policy knowledge library, ensuring that it is comprehensive and easily accessible to relevant stakeholders.
- Work collaboratively with internal and external for strategic and knowledge communications, shaping and populating internal and external facing knowledge systems and building linkages for the same.
- Support internal and external communications teams for strategic and knowledge communications, shaping and populating external facing knowledge systems.
Lead the development of programme guidance and standards (approximately 10%)
- Lead the process and methods to develop and maintain WaterAid's normative frameworks, standards and guidance materials for both internal and external audiences, coordinating with PSK's and GPAC's technical and policy leads. Lead an efficient yet collaborative approach that ensured these are developed built on the extensive knowledge and experience that exists across all levels of the federation.
- Support the dissemination of core normative programmatic documents and standards (frameworks, standards, guidelines, toolkits) through various platforms.
Support Programme Capacity Development (approximately 5% of time)
- Contribute to the development of the capacity strengthening strategy and ensure joined-up articulation of learning, knowledge management and capacity strengthening.
- Work with Capacity Strengthening Senior Advisor, to facilitate organisational mechanisms for knowledge exchange, learning and capacity-strengthening.
Support fundraising, external engagement, and communications (approximately 5% of time)
- Contribute to the organisation's business development efforts by supporting donor engagement, intelligence gathering, and preparation of funding proposals.
- Provide technical input to specific strategic initiatives and programme design particularly on aspects of knowledge management and programme learning.
Contribute to team processes (approximately 10% of time)
- Provide support to any other relevant processes within the remit of Knowledge Management & Learning team as required as an active member of a small team.
- Support PSK annual planning, budgeting, and reporting processes
About You:
- Proven experience in leading the design and implementation of organisational programme learning and knowledge management strategies.
- Strong knowledge management background with a track record of developing effective strategies and tools to capture, organize, and disseminate program learning.
- Experience in evolving knowledge exchange mechanisms and creating organizational mechanisms for knowledge evolution.
- Extensive experience in determining and implementing learning and knowledge sharing activities using empowering approaches.
- Ability to research, synthesise information, analyse its relevance and communicate it in accessible formats.
- Experience of designing, developing, and facilitating in-person and virtual meetings and workshops.
- Experience of developing and maintaining comprehensive and accessible knowledge libraries.
- Strong IT literacy skills, including designing and maintaining SharePoint or similar information management platforms; and using Microsoft 365 and other web based tools and platforms.
- Experience working in low and middle-income countries.
- Ability to communicate clearly and influence colleagues and peers; ability to work effectively across diverse groups and cultures.
- A self-starter, able to work independently and drive tasks forward to completion, escalating issues where appropriate.
- Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Although not essential, we also prefer you to have:
- Working knowledge of one or more of WaterAid's working languages (French, Portuguese and Spanish).
- Experience with information and nurturing of virtual communities of practices and networks.
- Experience in planning, monitoring and evaluating programmes of work.
- Experience in conducting and/or managing research.
- Sound knowledge of WASH and related development issues such as sustainability, rights and equality.
Closing date: Applications will close one minute before midnight (UK time) on 10th September 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting the following 3 items into one document in either Word Document or PDF format:
- Item 1: Your Cover Letter with expected salary
- Item 2: Your CV
- Item 3: Short answers to the following three questions on a separate page. Please limit your answers to no more than 200 words.
- Q1. What are your top 3 skills or areas of experience that align with the requirements of the role?
- Q2. When developing an organisation-wide Knowledge Management Strategy, what key aspects do you prioritise?
- Q3. How do you ensure effective knowledge sharing and retention within an organisation?
Please indicate your location and the right to work eligibility in your Cover letter.
Closing Date: Applications will close one minute before midnight (UK time) on 10th September 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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Location: Godalming HQ (flexible hybrid working)
Contract Type: Permanent/ Full time
Salary: Up to £30,000 per annum FTE (dependant on skills and experience)
Hours: 37
Are you ready to make a difference? Join us as our new Legacy Officer.
We’re recruiting a motivated and passionate Legacy Officer to join our Global Fundraising Team. As part of this new role, you'll help support and coordinate a growing caseload of legacies, as our legacy income increases both in the UK and internationally.
Your contributions will support our mission to end factory farming by 2040.
About Us:
Compassion in World Farming International is a leading global organisation dedicated to ending factory farming worldwide. We were founded in 1967 by Peter Roberts, a British farmer alarmed by the rise of factory farming. Over the past 50 years, we have made major strides in abolishing inhumane practices such as barren battery cages, veal crates, and sow gestation crates in the UK and Europe.
Our approach involves campaigning, advocacy, and engagement with policymakers at national, intergovernmental, and corporate levels, building a movement of individuals concerned about animal welfare and the health and sustainability of our food. We are driven by a passion for animal welfare and food system change, believing in a future where animals are treated with compassion and respect, and where sustainable farming practices prevail for a healthy planet.
Our international headquarters are in Godalming (UK), with team members in 14 countries on four continents including the US, Italy, France, Poland, the Netherlands, Spain, Czechia, China, and a specialist policy office in Brussels.
About the Role:
As part of this new role as Legacy Officer, you will support the administration of UK and international legacy gifts, from notification to final distribution. You will help manage a growing caseload and ensure compliance with legal and organisational policies.
Additionally, you will assist in expanding our legacy giving programme in new international markets, working closely with global teams to support strategies that maximise legacy income across different regions. You will also play a role in forecasting legacy income, conducting estate reviews, and preparing detailed reports to inform strategic decisions. Collaboration will be essential, as you will work closely with the Legacy Marketing Manager, Legacy Administrator and global fundraising teams to align legacy administration with broader fundraising initiatives. Additionally, you will help maintain and develop strong relationships with key stakeholders, including executors, solicitors, and international colleagues, to ensure the smooth administration of legacy gifts.
About You:
To be successful in this role, you will ideally need experience in UK legacy administration, and preferably also within an international context. You should have a proven ability to manage and coordinate a complex caseload of legacy gifts, ensuring compliance and maximising income. Strong analytical and forecasting skills, with attention to detail in reporting, and excellent literacy and communication skills are essential. You’ll have the ability to work effectively within a global organisation, understanding cross-cultural dynamics and regional legal frameworks.
You’ll be able to build and maintain good relationships with executors, solicitors, and other key internal and external stakeholders.
It would also be advantageous if you also have a passion for global animal welfare issues, as well as experience with First Class and Salesforce CRM systems, although training can be provided for the successful candidate.
Why You Should Apply:
This is a valuable opportunity, where you will play a key role in legacy giving. In this exciting new position, you'll provide essential administrative support and coordinate a growing caseload of legacies, working closely with the Legacy Administrator. The work you undertake as our Legacy Officer will play a crucial part in advancing Compassion’s mission, while contributing to a dedicated team focused on animal welfare and food system change.
Join us on a collective mission to shape a compassionate future for farm animals worldwide, while experiencing a workplace that truly cares for you:
• Enjoy an enhanced annual leave of 25 days per year, along with bank holidays
• Free onsite parking at HQ
• Optional savings schemes
• Embrace a fulfilling career that prioritises your well-being, while also enjoying Excellent Development opportunities
• Flexible, hybrid working model
• A defined Contribution Pension Scheme
Applications:
• Closing date: 24th September 2024
• 1st stage Interviews W/C 30th September
• 2nd stage Interviews W/C 7th or 14th October
No Agencies please.
Compassion in World Farming International is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and experience, and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
To comply with legal requirements, as part of our selection procedure we ask all potential employees to prove their eligibility to work in the UK.
You may have experience in the following: Legacy Administrator, Bequests Officer, Gifts in Wills Officer, Legacy Manager, Legacy Giving Coordinator, Estate Planning Officer, Legacy Donation Officer, Planned Giving Officer, Gifts in Wills Fundraiser, Bequests Manager, Legacy Giving Officer, Estate Giving Manager, Charitable Bequests Coordinator, Legacy Development Officer.
REF-216456
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Help for Heroes, we support the Armed Forces Community to Live Well after service.
There are many ways we support veterans, their loved ones and people who worked alongside the UK Armed Forces. We help people with their physical and mental health needs, and a range of welfare issues. Our support offers people the skills, confidence and knowledge to make a success of life after service.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a Community Occupational Therapist to join our team. Please see below for more information on what just might be your future role.
About You
Help For Heroes are looking for a highly skilled, professional, and experienced Lead Occupational Therapist to join our expanding clinical team. Are you a committed, flexible OT with a minimum of 6 years post-registration experience and experience working at Band 7 or above looking to expand your skills and have the opportunity to work with the Armed Forces Community? If you have the ability to work independently but still enjoy having the support of a team, you could contribute your skills and experience to improve the quality of life for the people we support. Are you happy to embrace a flexible work pattern as the position will involve frequent travel to meet veterans in their own homes/ communities and for events which may require overnight stays? If you have experience of delivering Occupational Therapy for both physical and mental health conditions, then your holistic approach will help improve the lives of the people we support. Support with sleep challenges and sensory needs are a large part of the role so experience in these areas would be welcomed.
About the Role
You will have the opportunity to work in the homes and local communities supporting people with physical and mental health needs which are creating barriers to meaningful occupation. By carrying your own defined caseload, you will be able to identify barriers that are affecting veterans’ ability to be as independent as possible and live the life they want to live. You will be assessing, planning, implementing, and evaluating Occupational Therapy interventions for those who have served our country and improving their quality of life. You will have the opportunity to be creative in your solutions and the community setting will allow you to address these needs in the best environment for the Armed Forces Community. This role would be ideal for someone who is looking to take the next step in their career and is keen to be at the forefront of evidence-based practice in a supportive team.
About the Team
You will be joining the clinical team at Help for Heroes to provide community based Occupational Therapy input to Armed Forces veterans. We are resourceful in finding ways to enable and empower those we support in the healthcare domain. Our aim is to champion the Armed Forces Community and to do this as one team of Occupational Therapists, Nurses and administrators. If you feel that you could join a team that is excited, confident and ready for challenges this may be role for you.
What we offer
To enable our colleagues to thrive in all aspects of their lives we proudly support flexible working practices. You can tailor your working day around your work and private commitments providing you always maintain an excellent and effective service to those we support and the team. And there are also a wide range of other benefits we offer like 29 days paid holiday and a health cashback plan.
This is a fantastic opportunity to work for a charity providing vital support to some of
the most deprived members of our community. The Watford and Three Rivers
Refugee Partnership (WTRRP) provides services to refugees, asylum-
seekers and other vulnerable migrants in our area, to improve their well-being and interaction with the local community and services. The Casework Coordinator role will focus on ensuring that asylum seekers and refugees engaging
within our service will receive specialist information, advice and advocacy support.
This role will provide support to clients dealing with key issues of
immigration, housing, welfare and health. You will work alongside a strong
established group of volunteers who currently provide a number of roles within the
organisation.
Responsibilities:
• Manage a caseload of clients who require specialist advice and support, ensuring that cases are progressed effectively, including detailed record-keeping.
• Work effectively with the Committee, Office Manager and caseworker
volunteers to ensure issues are resolved. This includes the running
of regular Case Review meetings and managing the minutes and case
records.
• Offer support and guidance, including training where appropriate, to volunteer
Caseworkers and Befrienders.
• Implementation of our safeguarding policies coordinating with our
Safeguarding Lead.
• Take a lead role in weekly Drop-In sessions on
Tuesdays 11am – 1pm.
• Manage a referral phone line.
• Process enquiries about WTRRP, take referrals for clients and contribute to
regular referral intake meetings, offering triage support and signposting.
• Create links and work effectively with public sector agencies to ensure our clients can access all entitled support in a timely and appropriate manner.
• Create effective referral relationships within the refugee sector and wider
charity sector to ensure our clients have access to high quality and effective
support through specialist agencies and services.
Qualities and skills:
Be able to work on your own initiative and independently, with good
organisational skills and IT knowledge.
Be a team-worker with good communication skills, and should have
experience of casework and of working alongside volunteers. You will have an understanding of
safeguarding of vulnerable adults and children.
Have a good understanding of the issues affecting asylum seekers, refugees
and people seeking Leave to Remain and the barriers they face.
Experience in relation to the benefit
system, be able to keep up with law changes as they take place and the impact of these changes on our clients.
Desirable experience:
Experience of advocating on behalf of vulnerable client
groups to ensure that they get fair access to services, including a
knowledge of housing options available and the mechanisms that can
be used to advocate effectively on behalf of clients.
Experience of working with people from a wide variety of cultural backgrounds,
and/or skill in languages.
OISC Level 1 (or higher) qualification or are willing to study for this in the future.
Proposed terms of employment:
• Salary: £27,000-£33,000 depending on experience and qualification
• Duration of contract: two years, extendable
• 37 hours per week. Occasional evening and weekend work for committee and volunteer support meetings.
• Place of work: WTRRP office, hybrid and outreach which may include appointments in the community.
• Holiday entitlement: 20 days plus bank holidays including the days
between Christmas and New Year.
The client requests no contact from agencies or media sales.
ROLE PURPOSE
PAN UK is the only charity in the UK focused solely on tackling the problems caused by pesticides and promoting safe and sustainable alternatives in agriculture, urban areas, homes and gardens.
We are looking for a passionate, organised, self-motivated individual with experience of corporate campaigning to lead PAN UK’s highly-impactful supermarket campaign which aims to reduce pesticide-related harms to both human health and the environment. Launched in 2019, the campaign has secured a wide range of wins from getting Tesco to ban 200 toxic pesticides from use within its global supply chains to convincing Co-op, Waitrose, Aldi and Lidl to stop selling synthetic garden pesticides.
As Campaigns Officer, you will be involved in a variety of tasks including; campaign strategy development, meeting with decision-makers, providing feedback on policies, writing communications materials and running events. You do not need to have extensive knowledge of pesticide issues but must be able to pick up new, complex topics quickly and communicate them confidently.
In addition to running the supermarkets campaign, you will be an integral part of a small, high-performing team which is also working to influence national government and local councils. It should be noted that, while in its current iteration this role will focus on PAN UK’s supermarket campaign, the organisation reserves the right to change this focus in the future to another campaign focussed on reducing UK pesticide-harms to human health and the environment.
Job Title: Campaigns Officer (focussing on UK supermarkets)
Salary: £35,000 to £40,000 p.a. depending on experience
Reporting To: Head of Policy & Campaigns (UK team)
Location: PAN UK’s office in Brighton (or able to work from Brighton a minimum of two days per week)
Contract: Permanent
Hours: Full Time (35 hours per week)
Travel Requirements: The post could involve national travel
Closing date & Interviews: The closing date for applications is 11pm on Wednesday 2nd October 2024. Interviews will be held on Tuesday 22nd October in Brighton. PAN UK is able to help with travel costs if required.
PAN UK particularly encourages applications from diverse backgrounds. We view diversity in its broadest form which includes, but is not limited to, the consideration of race, nationality, gender, age, class, disability, sexuality, language and educational background. We particularly encourage applications from eligible candidates from minority ethnic groups which remain under-represented in the charity sector.
We are asking all applicants to complete this diversity form, even if you choose to leave some parts blank. Your responses will remain anonymous and will not be linked to your application. The information you provide will help us to better understand our own recruitment practices and how they can be improved to ensure that we are reaching as broad a pool of people as possible.
SPECIFIC RESPONSIBILITIES
1. Campaign leadership
Advocacy
· Maintain excellent working relationships with staff from the UK’s ten largest supermarkets, while also playing the role of ‘critical friend’ by pushing them to strengthen their approach to pesticides.
· Meet regularly with individual supermarkets to discuss progress made by the company and make recommendations for further improvements.
· Provide feedback to supermarkets on their existing pesticide-related policies and recommendations for improvements, including collating comments from other PAN UK staff.
· Track progress made by supermarkets on implementing PAN UK’s recommendations by keeping thorough records.
Communications, mobilisation and events
· Work closely with PAN UK’s Head of Communications to design and launch major outputs and publications.
· Write online and offline communications (including policy documents, press releases, web pages, blogs and social media posts), paying close attention to detail including potential implications for libel.
· Create opportunities to secure media coverage for the campaign and liaise with journalists.
· Create e-actions designed to mobilise members of the public.
· Use PAN UK’s convening power to organise and run events that bring decision-makers together to discuss common obstacles and solutions.
· Give presentations and chair events on behalf of PAN UK.
Strategy
· Lead the other PAN UK staff members through regular reviews of, and updates to, supermarket campaign strategy.
· Spot key opportunities for advancing the aims of the supermarket campaign and design and implement plans for taking advantage of them.
Miscellaneous
· Develop and maintain sufficient expertise in pesticide issues to be able to speak confidently.
· Contribute to funding proposals and donor reports as and when required.
· Track expenditure and sign off significant costs in advance with the Head of Policy & Campaigns.
· Coordinate internally to ensure that all PAN UK staff are able to feed into the campaign, and that we are making best use of our extensive, internal expertise.
· Conduct occasional research and present findings accurately, including references.
· Be willing to contribute to other UK campaigns (beyond supermarkets) as required.
2. Other
· Be an active member of the UK team, attending meetings, helping out other team members as required and feeding into the team’s strategy.
· Work within PAN UK’s policies, processes and procedures at all times.
· Other duties as may reasonably be requested and commensurate with the post.
PERSON SPECIFICATION
Experience, skills and knowledge
Essential
· At least three years’ experience of corporate campaigning to change the behaviour and or/policies of large companies.
· Excellent writing skills, including strong attention to detail and accuracy.
· Experience of conducting face-to-face and online advocacy meetings with decision-makers.
· Experience of drafting a wide range of communication materials, from policy documents to social media posts.
· Ability to think strategically and experience of devising, implementing and evaluating campaign strategies and theories of change.
· Strong verbal communication skills and experience of public speaking.
Desirable
· Knowledge of relevant subject areas (including the environment, conservation, human health, sustainable farming, toxicology etc.) and an understanding of pesticides and their impacts on health and environment.
· Experience of developing policy positions and recommendations.
· Experience of using social media for advocacy.
· Experience of working with journalists to secure media coverage, including drafting press releases.
· Experience of mobilising the public, including designing and drafting e-actions.
· Experience of organising and running events.
· Experience of feeding into funding applications and reporting to donors
· Knowledge of UK libel laws.
· Basic budget management experience.
Qualifications
Desirable
· A qualification in a field related to pesticides, environment, health, politics, advocating for change or any other relevant topic.
Personal disposition
Essential
· Committed to the achievement of environmental and social justice and a belief that campaigning works.
· Strong attention to detail and accuracy, particularly in written work.
· A ‘hands on’ individual also able to operate at a strategic level.
· Organised, independent and self-motivated.
· Enjoys a fast-paced work environment and has ability to be flexible, work effectively under pressure and deal with conflicting priorities.
· A positive, ‘can-do’ attitude and the confidence to undertake new tasks.
Circumstances
Essential
· Ability and willingness to travel within the UK.
· Ability and willingness to work outside of normal office hours occasionally when required.
· Ability to work from Brighton office at least two days per week.
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for a Trust Fundraiser to join our team.
You'll sit within our Philanthropy team, working on charitable trusts and foundations who generally give up to £30,000, working with a portfolio of approximately 75 active trusts and foundations. You'll research, identify and drive forward new income opportunities, maintaining relationship with existing donors and ensure our supporters have an excellent experience.
You'll deliver high quality, written application and reports to trusts and foundations, in line with funder deadlines, keeping in touch with donors and prospects via phone, virtually and face to face. You'll match potential donors with projects, collaborating with internal stakeholders to ensure a cohesive approach.
This is an exciting time to join a high-performing and experienced team, with the Philanthropy team consistently bringing in over half of our voluntary income.
We are looking for someone who has:
- Ability to manage a task or project from conception to completion and meet deadlines.
- Ability to engage and collaborate with internal and external stakeholders.
- Excellent interpersonal, written and verbal communication skills.
- Ability to think creatively and innovatively to generate income in line with the organisational strategy.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Hello, thank you for considering a Team Leader role with Redthread.
About us
We are a team of compassionate, collaborative and courageous professionals. Every day, we challenge ourselves to keep learning, adapting and innovating, supporting vulnerable children and young people wherever they need us. Our vision is a society where all children and young people live healthy, safe and happy lives. We’ll never stop until this is a reality. Please visit our Redthread website and learn more about our approach and the services we provide.
Sound good? Before making an application, please ensure that you've read through this job pack, including the important information on the final page on how to apply. For more about our recruitment process, benefits and our commitment to safeguarding, equity, diversity, and inclusion please check out our guidance for applicants on our website here.
About the role
Post Title: Team Leader
Hours: 37.5 hours per week, with regular evening and weekend shifts required. Shifts will be scheduled to ensure team cover from 7:30 am to 9:00 pm daily.
Location: Onsite, Queen Elizabeth Hospital (QEH) Woolwich, London. With regular travel to other Redthread sites and offices when required.
Salary: £38,424.00 per annum + benefits
Contract type: Permanent
DBS Level: Enhanced with barring
Work area: Services
Responsible to: Programme Manager
Purpose of the post
● Support the Programme Manager to oversee effective and consistent delivery, performance, and quality assurance across the health settings, working with the Director of Services and other leaders to enhance and develop the offer. Including through involving young people in service design and development aligned to the Redthread Youth Participation Strategy.
● Lead Redthread teams delivering services, ensuring that Redthread’s models of intervention are delivered consistently and appropriately to all young people accessing the services.
● Build and maintain strong working relationships with a broad range of partners and agencies, including clinical teams, hospital staff, Redthread’s stakeholders, project partners, and voluntary and statutory agencies working with young people.
● Be part of the team at Redthread, contributing to the development of our programmes and assisting with other projects and activities as required.
The client requests no contact from agencies or media sales.