Member engagement manager volunteer roles in crouch end, greater london

As a Trustee, you will play a crucial role in the governance and strategic oversight of the charity, ensuring that we operate effectively, achieve our mission, and comply with all legal and regulatory requirements. Trustees are collectively responsible for safeguarding the charity’s assets, ensuring they are used exclusively to further our objectives, and overseeing the charity’s financial health, including budgets, financial controls, and reporting. Acting with integrity and in the charity’s best interests is at the heart of the role.

To strengthen our board and support the growth of our charity, we have identified three key areas where additional expertise is needed:

• Marketing
• Legal
• Fundraising

Each of these areas play a vital role in helping us achieve our mission, enhance our impact, and ensure the charity’s sustainability for years to come. In the attached Recruitment Pack, we have outlined individual role profiles for each of these specialisms.

We welcome candidates from diverse professional backgrounds who share our commitment to supporting those affected by Body Dysmorphic Disorder. If your current or previous skills or experience align with any of these profiles, we encourage you to apply and join us in driving meaningful change.

We are looking for two dynamic and self-motivated fundraising interns to join our team across the next 6 months. We are looking for:

1. A trusts and foundations intern
2. A campaigns intern 

More details regarding both roles are found below!

About EduSpots

EduSpots is an innovative, dynamic, and community-orientated UK and Ghanaian registered charity which connects, trains, and equips grassroots voluntary educators (named ‘Catalysts’) to drive community-led change through education spaces named ‘Spots’. Our vision is of a world in which communities unite to create the futures they want to see, through education.

Since 2016, through collaborating with over 400 local voluntary community educators and actors – named ‘Catalysts’ – who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have global relevance. Read our model of change document here.

Our Ghana-based team creates collaborative learning opportunities through three leadership programmes for Catalysts which are increasingly facilitated by the EduSpots app: the Ignite, Catalyse and Inspire Mentoring Programmes. These enable the Catalysts to lead EduKidz (early years education), DigLit (digital literacy), EcoSTEM (STEM and environmental education) and Ignite Equity (gender equity) clubs for learners typically aged 3-16, alongside locally designed education projects, reaching over 10,000 learners of all ages annually. Read our 2023 Annual Report here and our recent independent evaluation here.

We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the two years, with a recent independent evaluation by Expectation State offering further evidence in support of our model’s outcomes. We have been recently selected for two accelerator programmes, who are supporting us as we consider the scaling potential of our model.

We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a finalist for the 2023 Their World Scale-Up Innovation Prize. In 2021, our Founder was a Finalist in UNESCO-backed The Varkey Foundation’s $1 million Global Teacher Prize.

We are excited by our future. 

About this role

Location: Remote working (any location)

Reporting to: Trusts and Foundations Manager

Hours: 8 hours/week, flexible

Salary: Voluntary, expenses paid where relevant

Key areas of delivery 

We have two internships opening currently:

1. Trusts and Foundations Intern 

This intern will work closely with our experienced trusts and foundations manager, to support the research process behind identifying trusts and foundations that align with our work, and building a strong case for support of our work.

They will be given the opportunity to learn about grant writing, and in time, complete funding applications with supportive feedback, also contributing ideas to the fundraising team strategy more widely in a friendly, open team environment.

2. Campaigns Intern 

Following the launch of the Bike 2 My Roots Campaign, where Ghanaian cyclist, Emmanuel Adjei is aiming to cycle 10,000km from Munich to Accra this summer, we are looking for an intern to support with management of this campaign, including supporting the organisation of the ‘spin-off’ events as we encourage cyclists across the world to cycle, and fundraising, alongside him!

For this role, you will need strong social media and communications skills, with an aptitude for relationship building and the proactivity to reach out to people for support, across the cycling community and beyond! If you love cycling, that would be an added bonus! 

For both roles, candidates should be flexible and be ready to develop basic Canva design skills if you don’t have these skills already. You would join all team meetings and our in-house professional development programme.

Personal specification 

We are looking for interns with the following:

• Strong communication skills – e.g. written and verbal in English.
• Strong IT skills – e.g. ability to use Microsoft Office, Google Drive, social media etc.
• An ability to work independently with minimal support, with the proactivity to reach out to team members when necessary.
• A genuine interest in learning about education and international development
• A team player, willing to listen to others and respond to feedback quickly and input into the EduSpots community.
• An ability to use Canva design software is desirable, or else a willingness to learn.
• A genuine passion for making a tangible impact on educational opportunity through this role
• A desire to be part of a supportive and passioante education community, with a specifc interest in community-led change.
• Be willing to communicate via WhatsApp and use Google drive

We would like the selected interns to start immediately, and by the start of June. The internship is flexible in timings, but likely for 6 months with a 3 month review period. 

Please send a cover letter and updated CV addressed to the CEO, Cat Davison by Tuesday 6th May explaining your key areas of experience, interest and motivation for applying for one of both of roles.

If you want to make a difference to people living with a mental health condition then we’d love to hear from you!

About us

At The Mental Health Community we use our lived experience to build understanding and support for what it’s like to live and work alongside managing a mental health condition. 

We know that it can be difficult to get, or keep a job if your energy levels, how you’re feeling and your ability to go to a place of work every day are affected by a mental health condition like anxiety or depression. But we also know that having a sense of purpose and belonging can really help with the symptoms and impact that mental health conditions can have on you.

Our work is focused on helping people with a mental health condition who are in work or looking for work. We do this by supporting businesses to improve how they look after people, because we know that by creating inclusive and safe spaces at work we make it possible for people with mental ill health to stay in the workplace which helps keep them well and benefits the businesses too.

By joining our board you will be: 

• Making a lasting impact by helping us make more workplaces safe and inclusive for people with a mental health condition
• Shaping the future of our charity as we expand our services and reach more people who need our support
• Using your skills and experience for good by helping guide the strategic direction of our charity.

What we’re looking for

We are looking for at least 4 new trustees to join our team. Whatever your skillset, we’d love to hear from you and there are some areas where we need particular help:

· Treasurer: oversee our financial health, provide guidance on building long term financial plans to help us grow and ensure appropriate financial management.

· Marketing and Communications: strategic oversight of our marketing and communications, raising awareness of our work and reaching new audiences through digital strategies and media engagement.

· Fundraising: develop our fundraising strategy and income streams, including grant applications, corporate sponsorship and campaigns.

· Governance: guide us in operating transparently and effectively whilst maintaining high standards of governance in compliance with our governing document and charity law.

We particularly welcome applications from people with lived experience of mental ill health, young people aged 18-30, people of all socio-economic backgrounds, genders and people from Black, Asian and minority ethnic communities.

About the role

As a board of trustees we meet remotely every 6 weeks, there may be some activity in between meetings so the estimated total time commitment is 4 hours every 6 weeks.

In addition to using your specific skills to develop how we work, all trustees share responsibility for:

· Developing our activities to help us achieve our purpose and positive impact,

· Making sure we are compliant with our governing document and the requirements of the Charity Commission, and

· Being an active member of the board to help us make good decisions

What you can expect from us

We are committed to supporting our Trustees: you can expect an induction to the organisation and trustee role plus any additional conversations and support you need to help you feel confident in your role.

Our meetings are relaxed and informal; there are no expectations of ‘business clothes’, technical jargon or having all the answers.

We welcome and support your preferences for the way we work together, how you like to receive information and how we can make it easier for you to participate actively in our discussions.

One more thing

We know that great trustees come from many backgrounds and with a variety of experiences and that’s great - we really value people who bring different perspectives and add new voices to our team.

But you might not feel you ‘check all the boxes’ as you read this advert or the role description, especially if you’ve been marginalised or excluded. We get it, and we’ve felt like that too. But we hope you’ll apply anyway because we’d love to hear from you and will take care to help you feel welcome and included.

For more information on the role please see the role description.

Befriending Volunteer

You can make a difference…Age UK Wandsworth is a small, local, independent charity that has been working with older people in the area since 1963. We rely on your support to keep serving the older residents with in the Wamdsworth community. We have a dedicated team of experienced staff and a large network of dedicated local volunteers. Our aim is to enable everyone to age well in Wandsworth. We would love your help to be able to continue to support older Wandsworth residents.

Our Be-a-Friend service is one of our longest running services, matching people over 65, who live alone and have limited social contact, with a friendly local volunteer with similar hobbies and interests. The volunteer and their new friend set up a suitable time for them to meet each week for a chat and a cup of tea, which could be during the day, in the evening on the way home from work or even on the weekends . If you would prefer to volunteer from home, you can also be matched with an older person for telephone befriending. For many of our matched pairs, this is the beginning of a firm friendship. 

Befriending Plus

Befriending Plus is an extended version of the Be-a-Friend programme, for individulas needing help with life admin and small tasks as well as companionship. For Befriending Plus pairs, time spent together can include helping to use a phone or tablet, helping the client to organise their file, going out for a coffee or popping to the post office together. This support can help older people to stay independent at home for longer, as well as increasing their confidence to do these tasks when the volunteer is not there.

Trustee – Board of Trustees

We are looking for one person, who will join the other fourteen Trustees who make up the Board of Trustees for The Passage.

We would be particularly interested in someone with knowledge and experience of the creative industries to add to the wide range of skills and capabilities that the Board possesses.

Location: Westminster, London

Remuneration: This is an unpaid voluntary role, however reasonable expenses may be reimbursed

Time Commitment: Four board meetings per year (with each meeting lasting around two and a half hours). Plus, attendance of occasional events and meetings with key stakeholders

Report To: Chair of Board of Trustees

Closing Date: Rolling advert

Interview Date: TBC, held in London (SW1P).

About the role

Are you passionate about ending homelessness?

Trustees are responsible for giving direction to The Passage and ensuring it meets its objectives effectively.

They are concerned with the policy, strategy and monitoring of the organisation; day-to-day management is delegated to paid professional staff who report to the Board of Trustees.

Trustees are appointed initially for a period of 3 years and can be re-appointed for 2 further periods of 3 years, up to 9 years.

What you will be doing

Principle responsibilities:

The formal duties of the Board of Trustees collectively are to:

• Ensure that The Passage complies with its Memorandum and Articles of Association, charity law, company law and any other relevant legislation or regulations.
• Ensure that The Passage pursues its charitable objects as defined in its memorandum of
  association.
• Ensure The Passage applies its resources exclusively in pursuance of its objects.
• Give clear strategic direction to the organisation, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets.
• Safeguard the good name and the values of The Passage.
• Ensure the effective and efficient administration of The Passage.
• Ensure the financial stability of The Passage.
• Protect and manage the property of The Passage and to ensure the proper investment of its funds.
• Appoint the Chief Executive, monitor their performance and determine their remuneration.
• Act at all times in the best interests of The Passage, and declare any conflicts of interest.

In addition to the above statutory duties, all Trustees should use any specific knowledge or experience they have to help the Board of Trustees reach sound decisions. This will involve focusing on key issues and providing advice and guidance requested by the Board on issues and initiatives relevant to the area of Passage Housing Services work in which the Trustee has special expertise.

Expectations

In order to fulfill the role of Trustees effectively, all Trustees are expected to:

• Attend Board meetings, currently held quarterly.
• Attend and participate in the Board’s annual strategic planning day held on a weekday (usually off-site).
• Visit The Passage from time to time to build an awareness of the work and develop an understanding of the needs of the different teams.
• Occasionally attend functions on behalf of The Passage, liaise with other Trustees and the Senior Executive Team in between Board meetings.
• Read Board papers in advance of meetings and come prepared to discuss key points arising from those papers.
• Complete the trustee induction process.
• As part of the Board’s ongoing Development Process participate in a one-to-one annual review with the chairman.

Essential

• An understanding of and commitment to The Passage’s vision, mission and values, including stakeholder engagement and diversity.
• Empathy with the essential principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
• The ability to think strategically and creatively, with an ability to anticipate issues and risks, and to identify opportunities.
• The ability to use good independent judgement and to challenge appropriately as a “critical friend”.
• The ability to work effectively as a member of a team in order to reach timely decisions. This includes being able to speak openly in discussion, whilst listening and respecting the views of others.
• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
• Willingness to devote the necessary time and effort to the role.
• The ability to act as an ambassador for the Passage, to champion its mission and promote its reputation and image, and to establish useful contacts.
• Experience in any range of skills needed to run and govern a housing association, including finance, supported housing, RSH expertise (non-exhaustive list).
• Legal expertise, especially in the areas of commercial property arrangements.
• Excellent networking with other members of relevant sectors, and influencing and communicating skills.
• Demonstrable success in a private, charitable or public sector organisation.

Desired

• Good understanding of charity and/or social housing sector.
• A good knowledge of relevant general legislation and statutory requirements, including charity law, employment law and/or health and safety law.
• Experience of successfully dealing with strategic issues and involvement in longer term planning.
• We believe that achieving long-lasting social impact starts with having our Board and Management Teams reflect the diverse community we serve. Enhancing Board diversity is essential to our core values as an organization. It not only makes us more effective and capable of making better decisions but is also crucial for the successful delivery of our mission.
  • We are therefore, actively encouraging applications from individuals who are Black or from minoritized ethnic backgrounds, disabled, LGBTQ+, and those with varying levels of educational attainment.
  • We particularly welcome applications from younger individuals aged 18 to 30 and are also keen to hear from candidates with a background or advanced knowledge in relevant fields.

The Landmark Arts Centre is seeking a new Chair of Trustees to continue their journey. The independent charity responsible for operating one of the largest multidisciplinary arts venues in south-west London.

Who they are

The Landmark is an independent Arts Charity responsible for operating one of the largest multidisciplinary arts venues in south-west London. For 30 years, they have been a vital cultural and creative hub for all. Housed in a stunning Grade II* listed building in Teddington, they welcome over 50,000 people annually to a rich programme of performances, classes, workshops, art fairs, exhibitions, and entertainment.

The role

They are seeking a Chairperson able to:

Be an enthusiastic advocate and ambassador of the Landmark Arts Centre and the arts in general.

Shape the future next steps to build on what they have already achieved and ensure they are able to deliver on the potential that their magnificent space offers to audiences and artists.

Work with the community and its leaders, the trustees, and the staff team in promoting well-considered strategic decision-making, effective oversight, and a culture of inclusion.

Apply your skills and expertise as Chair of the Board of AfriKids UK to make an incredible difference. This is an exciting opportunity to help lead a locally-led, high-impact organisation through a period of signficant change, to scale life-changing work for families, in Ghana and beyond.

AfriKids is an award-winning, locally-led charity dedicated to ensuring the rights of children in northern Ghana. Our mission is to help unlock the power of communities to ensure child rights, with a focus on helping people secure the means, motive and opportunity for every child to complete a quality basic education, as the most sustainable route out of poverty. 
We work hand-in-hand with local communities to design and deliver programmes that create lasting change for children, so they can thrive now and as the leaders of tomorrow. 

With nearly 25 years of experience behind us, we are now seeking an experienced and committed individual to Chair our Board and help lead us through a period of transformational change, to impact more children than ever. As Chair of AfriKids UK, you will provide strategic leadership by ensuring the Board’s effective governance and lending your knowledge, skills and experience to support the Chief Executive in achieving organisational excellence and a step change in organisational capacity to deliver against its mission and objectives. 

Our current Chair, Jason Haines, is stepping down having served maximum tenure.

Dear Prospective Trustee

Thank you for your interest in Citizens Advice Merton and Lambeth (CAML). This pack sets out more information about the charity, the board, the role of a trustee, and how to apply.

We are excited about the future and are looking for energetic, talented and committed individuals to help support the charity as trustees to continue its incredible work for the people of Merton and Lambeth.

What we do

CAML is one of the busiest advice charities in London.  We support individuals and families who live, work or study primarily in the London Boroughs of Merton and Lambeth and also elsewhere (dependent on service).  We also work to raise awareness and understanding of the challenging issues affecting individuals and our communities.

We were one of the first Citizens Advice services to open our doors over 85 years ago. We have had an extremely busy few years, with individuals and families increasingly seeking our support with the cost of living crisis.  Our support and services are as important today as they were when our work began.

We are part of the national Citizens Advice network of over 240 local charities that deliver advice across the country.

In FY 23/24, we supported over 25,000 individuals.  Our information, support and advice services are provided via telephone, online, video conferencing and face-to-face.  We provide face-to-face support from two CAML offices and multiple outreach venues in local communities.  Our aim is to empower people to better help themselves, but we are always here with further support if needed. 

CAML in 2025

CAML is at an important point in its history. Demand for our services continues to accelerate as high levels of hardship become an established reality for many people living in our boroughs.  The two boroughs we serve contain pockets of wealth and affluence, but also feature areas of significant poverty and deprivation where our services are most depended upon.

At the same time, similar to many charities, we face funding challenges – not least given the majority of our funds come from our local authorities. Our current turnover is over £1.2m a year. Like others, CAML faces funding challenges often related to changes in central government policies and local government financial challenges, with a need to look at new ways of diversifying income streams.

The organisation has a strong foundation from which to deliver in this difficult environment – particularly with a team that is committed to our clients and expert in giving quality advice. We also have positive working relationships with our funders, councils and partners, and a strong local reputation.

Our leadership

The operational leadership and management of CAML is carried out by our CEO, Simon Shimmens, with three senior managers and a team of around 40 staff and 20 volunteers. Short biographies of our existing trustees are available on our website.

The role of the Board

Each trustee has a responsibility to contribute to discharging the Board’s responsibilities. We do this by:

● Regularly preparing for, attending and participating in meetings

● Understanding the business of CAML

● Contributing to setting policy and strategic direction, defining goals, setting targets and evaluating performance

● Monitoring our services, ensuring compliance with our governing documents and policies and monitoring maintenance of Citizens Advice standards

● Monitoring the charity’s financial position and ensuring it operates within its means and delivers on its objectives with clear lines of accountability for day-to-day financial management

● Supporting the charity’s development through participation in agreed projects

● Actively seeking to further CAML’s strategic objectives and acting in its best interest at all times

Above all we are looking for people with strategic vision and independent judgement who together can support the charity and its executive team. As trustees we are visible to our staff and volunteers, engaging and recognising the excellent work they do. Each trustee is expected to spend time with service delivery staff and volunteers, ideally at least once a year. 

You will be a genuine team player, able to support colleagues, input constructively and positively to discussions and to support and uphold collective decisions. 

As a trustee you will support the charity’s values and objectives and will act as a positive and genuine advocate promoting the work of the charity within your personal networks and to the wider world. 

The commitment we need

Each trustee attends quarterly Board meetings and is a member of one of the delegated authority sub-committees – Finance and People – which also meet once a quarter.

While the precise nature will differ month-to-month, this is likely to average at eight to ten hours a month. This allows for board and committee meetings, reading papers in advance of these, ad-hoc actions and discussions, and visiting CAML’s services.

Board meetings are currently held in person in our Mitcham Office, with sub-committee meetings held remotely. Across the Board, we attend key events such as Volunteers’ Week and charity events/activities.

Particular skills/experiences we’re seeking

We are looking to recruit two new trustees to join our strong and dynamic Board.

We would particularly welcome applications from those with skills and experiences to help complement the current Board. Our priority recruitment areas are:

●HR: We are committed to ensuring the highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward and recognition as well as staff and trustee training and development. We are seeking a trustee with senior HR experience to support the strategic oversight of our People approach.

●Accountancy: Financial oversight is an integral part of a well-functioning trustee Board. We are looking to further bolster this expertise within the Board to provide support for our Treasurer if required.

●Pensions: CAML has a legacy Defined Benefit pension scheme (closed to new entrants) and a Defined Contribution scheme. We are looking for an individual with actuarial or pension trustee skills to advise the Board with regard to our pension schemes, and whether we should be looking to make any changes.

●Legal: We are looking to further expand our legal expertise on the Board. We particularly welcome interest from individuals with experience in charity law however all applicants with legal experience are welcomed.

In addition to these skills, we would welcome applications from candidates with previous trustee experience and/or applicants who may be open to taking on the role of Vice-Chair (further information can be provided on this if requested).

The benefits of being a trustee with CAML

Although the role of a trustee is unpaid (reasonable out of pocket expenses are reimbursed), there are many reasons to join us, including:

● Being a trustee is one of the most powerful ways in which you can contribute to your local community and to a cause you care about.

● Corporations of all sizes take voluntary and community enriching activities seriously with trusteeship considered an effective method of professional development and community engagement.

● Being a trustee is a fantastic way of developing your strategic experience and oversight, giving you the opportunity to develop your critical thinking, problem solving and analytical skills.

● Being a trustee can open up your professional network.

How to apply

Follow the link to our website and complete the relevant documents at the bottom of the advert.

We are recruiting on a rolling basis and are considering applications as and when we receive them. This recruitment remains live until 30th June 2025.

All applications are considered by a trustee panel, with shortlisted candidates then invited to an interview, to take place within a month of receiving their application. 

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