Media Manager Jobs in Holborn, Greater London
Do you want to help build a world where everyone feels part of a community?
Do you drive reliable delivery and ongoing improvement of programmes?
Are you a strong and highly motivated team leader?
If you answered yes to all of the above, this could be the role for you! We’re looking for an experienced part-time programme manager to develop the delivery of key projects: our community & children’s offer; intergenerational initiatives; events and communications; and corporate partnerships
What we do
Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with volunteering and children and families’ projects. Since resuming services post-Covid, we have realized the needs and wants of the community have shifted from our previous offer. We have a strong Community Development programme to connect with and rebuild our offer, including some big changes to pre-Covid ways of working. Building on a strong track record, we intend to continue working with the community to deliver activities and events that meet local needs while also providing opportunities for fun and friendship. Our community offer includes activities connecting children to nature and tackling food insecurity; accessible community fitness and wellbeing activities; and intergenerational activities and events. We are re-developing our offer whilst staying focused on our aims: ensuring that everyone feels part of a community and that no one is isolated or lonely. We are looking for a fresh pair of eyes to help us evolve this work.
The role
In this role, you’ll be responsible for:
• Strategic development and oversight of community programmes for children, adults and across multiple generations
• Leadership and line management of team; oversight of sessional facilitators and contractors used by team
• Setting programme budget and service targets; monitoring and evaluation to ensure delivery against these
• Playing a key part in building, broadening and developing new funding for these programmes and maintaining relationships with current funders
• Lead role in planning and execution of community events
• Development of corporate partnerships and CSR relationships
• Responsibility for general outward communications, including social media
• Contributing to the wider organisation as a member of the Senior Management Team
• Acting as Deputy Safeguarding Lead
About you
You have a track record of developing and delivering excellent community programmes in the third sector. You’re a seasoned team leader with experience of change management. You have an outwardlooking approach and are passionate about building programmes with community buy-in. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. You have experience of fundraising and maybe other types of income generation. You have strong relationship building skills – internally and externally - and build trust and credibility easily. You are passionate about the power of community to connect and support people.
About us
We are an energetic, experienced, and passionate team of 17 mostly part-time workers with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a strong and innovative organisation which has doubled its reach and impact in recent years. This role is four days per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.
If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Wednesday 23 October 2024.
All applications to be submitted online through CharityJob. Send a CV and a cover letter of
no more than two sides of A4, explaining why you want the job and how your experience relates to the
job description and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the
time to include a well-written cover letter as detailed above. We won’t assess applications without
one.
INTERVIEWS: First round interviews will take place week commencing 4th November.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CISV International are looking for an experienced administrator to join the Risk Management and Safeguarding team as the Risk Management Support Officer.
The role will focus on supporting the International Risk Management and Safeguarding Lead and the Safeguarding Support Officer to handle the smooth running of the department as well as to help develop the Risk Management provision for our global members.
The key responsibilities of this role include:
- Leading on Risk Management administration projects
- Being the gatekeeper for the incident case management system, ensuring all reports and evidence are logged appropriately
- Helping to ensure volunteers comply with training requirements and supporting the development of training resources including online training packages
- Analysing data and statistics to assess seasonal performance of programmes and events
- Using standard Microsoft Office software to produce accurate reports and spreadsheets
We are looking for someone who is experienced and enthusiastic about joining an exciting, international organisation. You will need to be sensitive to working with people from different cultures all around the world. An understanding of working with volunteers would also be of benefit. As this role will be part of the Risk Management and Safeguarding team there is sometimes the potential to be dealing with very sensitive material involving safeguarding or child protection issues so you will need to be both resilient and adaptable.
Please see the full job description for more detail.
ABOUT CISV
CISV International is a global organisation dedicated to educating and inspiring for peace through building inter-cultural friendship, cooperation and understanding. Founded in 1950, today we are a federation of over 60 National and Promotional Associations with over 200 Chapters or local groups.
Through our innovative, fun, non-formal ‘learning by doing’ programmes we help our young participants develop to their full potential as future leaders and active citizens, to make a difference in their communities and the world. We also give them the opportunity to build global friendships and networks that will last them a lifetime.
Salary: £25,000-27,000 per year, depending on experience.
Hours: full time, 35 hours per week
Annual leave: 23 days per year pro rata
Closing date: please apply as soon as possible - we will be interviewing on a rolling basis with the intention of filling the post by the beginning of November ideally.
How to apply: Please send a copy of your CV and cover letter. If you would like to discuss the role please contact Angela Forster, International Safeguarding and Risk Management Lead.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Magistrates are the unsung heroes of the criminal justice system, and it's fair to say that justice would grind to a halt without them. We're the Magistrates' Association – the membership body for England and Wales's magistrates – and we’re here to give magistrates a voice and to support them to be the very best magistrates they can be. We work with members and collaborate with the judiciary and across the wider legal industry to develop policy and to advocate for change on behalf of our members.
Magistrate, our quarterly magazine, is our most popular member benefit. Over the past two years we have developed and refined it, and it is consistently rated very highly by members as a key source of advice, information and inspiration.
The role
We are looking for a new Editor and Content Manager to lead the production of the magazine, help specify and develop a new digital version to run alongside the printed magazine, and to support the wider communications team, especially with content creation and the website.
What you will be doing
You will work closely with members, staff and suppliers to commission, edit and polish articles for the magazine and ensure that every page is top-quality and that it goes out to members on time and on-budget. On any one day in this exciting and varied role, you could be interviewing members for stories and spotlights, writing engaging articles for the magazine or our website, creating new website pages or editing existing ones, or sourcing on-brand images and photos.
The print magazine is very popular, and we now want to develop a winning digital version alongside the printed version, so one of your responsibilities will be to work with colleagues to oversee its digitisation.
You will also be part of our small but dedicated communications team, which is responsible for delivering not only the magazine, but also the MA’s successful media relations, social media posts and engagement, and the majority of our website content.
It’s an exciting role and, because we have a small staff team, you’ll have ample opportunities to work with colleagues and develop your skills.
Role details
Position: Editor and Content Manager
Responsible to: Head of Marketing and Communications
Location: We’re currently working 100% remotely. We are looking for an office site in the south bank/ Vauxhall area of London, so ideally you would be able to work in that area at least one day per week.
Hours: 21 hours per week (part-time). You could work these hours in three full days or spread over four or five days.
Salary: £35,000 per year (pro-rata)
Annual leave: 25 days annual leave (not including bank holidays) – again pro rata’d.
How to apply:
Click the Quick Apply button below. Please read the application pack for the role. You’ll be asked to answer a couple of questions, and submit your CV and a supporting statement.
Interviews will take place between Monday 28 October and Wednesday 6 November, although we may call early applicants for interview before these dates.
Closing date: noon on Monday 21 October 2024.
Please note: we are actively reviewing applications. This advert may close early if a successful candidate is found.
The client requests no contact from agencies or media sales.
We are looking for a Corporate Memberships Manager to join the National Theatre Development Team.
Purpose of the role:
We are looking for a candidate with a strong grounding in relationship management who also has an interest in and enthusiasm for new business. The ideal candidate will understand membership schemes and stakeholder management with an ambitious approach to bringing in new business, alongside exemplary relationship building and customer service skills.
The successful candidate will have the following:
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Proven success in account management and new business in a target driven environment
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Demonstrable knowledge and understanding of customer service values
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An understanding of marketing/fundraising/business with good networking skills
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An aptitude for working with finance with thorough attention to detail
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Excellent administrative and multi-tasking skills with experience of balancing a high volume of requests and a confident, tenacious outlook and can-do attitude
Working with us will give you...
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Complimentary staff tickets for shows and backstage tours, subject to availability and policy
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25 days annual leave increasing up to 32 with length of service (plus bank holidays)
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Training and Development Programme via e-learning platform, and specialist in-person training relating to role
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Hybrid and flexible working, subject to agreement and policy
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Access to interest-free season ticket loan and cycle scheme partnership
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Generous sick pay
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Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)
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Pension schemes with Legal & General and NEST
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Sabbatical option, subject to agreement and policy
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On-site staff canteen and social facilities
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On-site Occupational Health support
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In-House Mental Health and Wellbeing Advisors providing workplace counselling and support
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Wellbeing programme of events including mental health awareness, financial wellbeing, skills sharing and opportunities to get active
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Exclusive staff talks to hear more about NT productions, past and present, from some of the world’s leading practitioners
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Discounted access to NT at Home
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Volunteer Leave – paid day a year to volunteer for your chosen charity
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Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms, on and around the South Bank)
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Access to retailer discounted gift cards and a cash-back-on-spending card.
The client requests no contact from agencies or media sales.
Salary: Circa £28,000 per annum (dependent on candidate experience) plus 10% pension, health care cash plan and a range of other great benefits including hybrid-working
Reporting to: Communications and Social Media Manager
Location: London WC1X. Hybrid-working offered with a minimum requirement of 2 days in the London office with flexibility to attend the office more regularly as the needs of the role dictate.
Contract and hours: Permanent contract – 35 hours per week (Monday to Friday)
About Us
Help Musicians and sister charity Music Minds Matter are powered by a love of music, which is why they empower and support those who create it and make it happen.
For over 100 years, Help Musicians has been working hard to make a meaningful difference to the lives of musicians across the UK. In a precarious profession often filled with ups and downs, opportunities are hard-won whilst challenges come along all too easily, with unsteady income and physical and mental health concerns common issues. Help Musicians offers a broad range of help to support music creators in times of crisis and opportunity — ensuring musicians across the UK can achieve their creative potential and sustain a career in music.
Our sister charity, Music Minds Matter, puts mental wellbeing centre stage in music. It works proactively to help prevent mental health crises, providing everybody who works in music with the early support, knowledge and tools they need, at exactly the time they need them.
Love Music; Help Musicians.
About the role
The Communication and Marketing Officer is key to delivering a range of marketing communications for Help Musicians and Music Minds Matter, ensuring our website, stories, print and digital content is clear, up-to-date and on-brand.
With a proven track record in strong copywriting, the person in this role creates and develops content (written, video and graphic) in-line with annual plans, bringing to life our charities’ impact, stories and support. This will include writing, evolving and maintaining interesting copy on our webpages and developing the storytelling in our digital content, long form and social copy to drive engagement.
Working collaboratively with teams across the organisation, the post holder is able to deliver on content goals and repurpose content to create a stream of engaging outputs for a breadth of audiences (e.g. donors and those seeking our support).
Through impactful copywriting and storytelling, they bring to life our brands and amplify the wider communications of the organisation.
About you
You will have excellent copy writing skills, understanding how to use language to connect with an audience. You will have a natural curiosity for human interest stories with some interviewing experience. A keen eye for detail is very important but the ideal candidate will also have a willingness to ask questions and continuously learn.
Soft skills are key to this role so being personable, emotionally intelligent and able to conduct discussions around sensitive issues with compassion and discretion are vital.
A creative thinker who is able to turn ideas into content to bring our stories, research and key messages to life.
It is desirable for you to have experience using Canva or Adobe suite (including Premiere Pro, Photoshop, InDesign) helping to support on the breadth of communications and marketing delivery.
How do I apply?
For full details of the role and how to apply please click Apply and visit our website. You will need to download our application forms and submit these to us by the deadline below.
Deadline for applications: Wednesday 9th October, 9am
Any offer of employment will be subject to providing evidence of a clear Basic DBS check.
Our commitment to EDI
We are a charity that welcomes and positively encourages applications from individuals from a diverse range of backgrounds and experiences and will select the best person for the job based on merit, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity, or socio-economic background.
We are proactively focussed on inclusion to ensure our team at Help Musicians and Music Minds Matter is representative of the diversity of musicians that we support. To find out more about our current Equity, Diversity and Inclusion work, visit our dedicated webpage.
The client requests no contact from agencies or media sales.
Salary: £42,453 starting salary (salary range will increase due to max £45,539 via the length of service). Plus £4190 Inner London Weighting if based in London per annum (pro rata where applicable).
Contract: Permanent basis
Hours: Full-Time 35 hours per week (excluding lunch breaks)
Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford. We will consider a UK-based hybrid working option. Some travel to our London office will be required.
Our vision is that refugees and asylum seekers will be welcome in the UK. They will get justice, live free of poverty, and be able to successfully rebuild their lives.
Applying for this role – please read:
Applications for this role are only* open to people who identify as having lived experience of forced displacement due to war, invasion, persecution or human rights abuses
(This also includes British nationals living/working overseas who have been forced to leave due to war, invasion, persecution or human rights abuses)
*Current Refugee Action employees with and without lived experience, are eligible to apply.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
About the role
This role will be responsible leading on the digital communications and content strategy focussing on developing fundraising messaging and digital influencing campaigns in an integrated way across all related channels to drive forward our ambitious fundraising and campaigns plans.
As part of the award-winning Fundraising and Brand team at Refugee Action, you will help create and implement bespoke supporter journeys across multiple online platforms with the aim of significantly raising our online presence, increasing donations, inspiring change and supporting the organisation’s growth. You will be a critical bridge between the Campaigns and the Comms & Digital teams, ensuring that our strategies are aligned and insights based. You will have the opportunity to create content, marketing materials and strategically manage social media and web operations for Refugee Action at a critical and exciting time.
To succeed in the role you will need to demonstrate:
- Proven ability to lead strategic digital content creation and understanding of the importance of emotional storytelling to successful fundraising and campaigning.
- Strong creative content development and strategy skills, including experience with Adobe Creative Software or similar (demonstrable video and image editing skills).
- Knowledge and experience of developing, delivering and managing specialised digital activism plans for campaigning.
- Knowledge and experience of campaigning and activism: knowledge of campaigning methods and tactics and a good understanding of what motivates people to take action.
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
- Strong understanding of how campaigning can achieve change and shift power.
- Strong understanding of the role of digital tactics in the development and execution of campaign and fundraising strategies.
- Extensive experience of developing strategic digital communications within a charity or not-for-profit organisation with the aim of digital mobilisation.
- Experience of developing and implementing digital acquisition strategies across various channels, with a view to increasing donations.
- Thorough understanding of the digital landscape, and emerging trends in web and social technology.
- Good knowledge of website content management systems and Engaging Networks or a similar platform.
- Understanding of branding and core design principles.
- Experience of leadership skills and understanding of how to motivate a team and support the development of direct reports.
- Ability to build good working relationships across teams within a culture of generous collaboration.
- Understanding of cultural diversity and the ability to work with people from a range of different cultures.
Closing date: 23:59 on 6th October 2024
Interviews: 17th October 2024 (on Zoom)
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
- Skilled Worker visa: shortage occupations
- Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.
This role will play a key role in delivering our ambitious policy influencing programme, helping to develop and advocate for the policy changes needed to reduce, prevent and eventually end the need for food banks in the UK. It will focus on developing Trussell policy positions in either employment support (especially for people with barriers to work) or disability and sickness benefits. The role will also lead the development and implementation of influencing plans in that policy area.
Role responsibilities
·Lead the development of policy solutions and positions
Leading the development of credible policy positions and implementable recommendations in the specified policy area - either in relation to employment support and conditionality, particularly for groups facing significant barriers to work including disabled people and single parents; or in relation to the disability benefit system, particularly Personal Independence Payments and the Work Capability Assessment.
Working with the Policy and Public Affairs, Network Operations and Participation teams to ensure our policy influencing has a robust evidence base.
Where appropriate, developing policy in collaboration with food banks in Trussell’s network and lived experience partners. Building on success of existing participatory work to ensure it is rooted in the lived experience of individuals affected by poverty. This includes ensuring an ethical approach to policy development in line with our values.
Working effectively with other expert partners to strengthen policy development and build alliances to support influencing, including project management and oversight of joint policy development and positions.
·Planning and delivering impactful policy activity
Leading the development of an influencing strategy for the policy area aligned to a theory of change. Ensuring policy outputs are timely, high-quality and support engagement with key audiences, including national and local governments across the UK. Co-ordinating responses to reactive work in areas, including policy consultations, activity in Parliament, in the media or in response to network requests.
·Developing policy narratives and key messages
Co-ordinating the development of the narrative and key messaging in the areas, maintaining a key message bank, with tailored lines for target audiences as needed.
·Representing Trussell and promoting the organisation’s policy positions to external stakeholders
Working proactively with Research, Public Engagement and Network Operations teams to identify opportunities to promote the organisation’s policy positions and recommendations to key audiences. This could include presenting at policy and campaign events, workshops with food banks and media interviews.
·Building and managing strong relationships with key external stakeholders
Developing relationships, partnerships and networks to help raise the profile, credibility and influence of the Trussell Trust and our policy positions in the specified policy area, including with relevant policy makers, politicians, civil servants, sector partners and church-related organisations working in key policy areas.
Person Specification
Technical skills and minimum knowledge:
· Track record of successfully developing policy solutions, including credible and implementable proposals in either the area of either employment support or disability and sickness benefits.
· Track record of successfully influencing politicians and key decision-makers to achieve strategic goals at different levels of government.
· Track record of delivering strategic policy influencing activity based on robust evidence, from development to evaluation.
· Demonstrates a detailed understanding of policies in relation to either employment support or disability benefits and the impact on UK poverty and hunger. Can explain policy motivations of main political parties and can advise on how to influence them most effectively on either area.
· Demonstrates an understanding of effective policy development and influencing, including knowledge of the machinery and structure of government (UK, devolved, local) and experience of informing campaigns activity to mobilise support for policy change.
· Excellent written and oral communication skills, particularly in demonstrating enthusiasm and experience when communicating complex topics to non-specialist audiences.
Behaviours and competencies:
· Works collaboratively, managing challenges in a constructive manner
· Balances competing priorities and work to tight deadlines
· Demonstrates a dedication to the values of the Trussell Trust
· Demonstrates empathy for people from disadvantaged, marginalised or socially excluded backgrounds
· Role models inclusive behaviour, values and leadership
Key Stakeholders
· Wider Policy and Research department, including Senior Research Manager and Senior Policy Partnerships and Campaigns Manager
· Network Operations directorate, in particular, policy and public affairs and network leads for Scotland, Wales, and Northern Ireland
· Organising and Local Mobilisation department
· Participation team
· Public Engagement and Strategic Communications directorates
· Key UK Government departments and local authorities in England
· Policy partners e.g. policy colleagues working in key sector organisations
· Food bank network
Our Values
Trussell is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Direct Marketing Manager, Retention, is a newly developed role at the DEC, responsible for shaping and delivering new and existing supporter journeys for DEC individual, community and legacy donors, and leading a programme of improvement across all major contact points between the DEC and the public.
The Direct Marketing Manager, Retention will:
- Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
- Lead on the production of retention and reporting back materials for individual and community supporters,
- Manage the development and maintenance of specific supporter journeys,
- Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.
Key responsibilities include:
Strategy and Planning
- Develop and implement the direct marketing retention strategy, ensuring that past learnings are built upon, and new ideas are tested.
- Develop and implement specific audience journeys for segments across both the life cycle of a DEC appeal and between appeals.
- Ensure timely and relevant communications to all direct marketing, community, and legacy audiences on the impact of their donations.
- Build an improved supporter journey strategy for new, repeat, and lapsed donors.
- Lead, design, and monitor the collection of audience insight during appeals.
Fundraising
- Develop the DEC’s donor journeys for individuals and community supporters, monitoring the development of segments and the engagement of repeat donors.
- Provide analysis during and following an appeal of performance to measure and report performance against key indicators and develop recommendations for improving impact in the next appeal.
- Support the stewardship of community fundraisers and groups in conjunction with the Supporter Services team.
Networking and building relationships
- Develop excellent working relationships with the DEC’s suppliers including creative agencies, media agencies, SMS and email suppliers, and the print/mailing house.
- Work with permanent and temporary staff at the DEC during appeals to maximise the success of the appeal.
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Senior Communications Manager
Manager: Head of Public Engagement
Line reports: Communications and Campaigns Officer
Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham
Salary: £42,000-£45,500 (London) or £39,000-£42,000 (Manchester or Birmingham)
Hours: Full-time (37.5 hours), open to 4/5 days per week
Contract: Permanent
Overall purpose
The Senior Communications Manager is responsible for developing, leading and implementing key aspects of our communications and engagement strategy. Your focus will be to maintain our high reputation and build engagement with key audiences – principally target public audiences, corporate partners, funders and supporters, volunteers, clients, and staff.
Bridging the gap between senior leadership and delivery, you will be a confident and strategic thinker, but remain excited by the challenge of getting stuck in. You will be comfortable supporting colleagues to deliver activity as well as working independently on your own projects. You will have the knowledge and experience to ensure that the right policies, frameworks and plans are in place for our small team to achieve ambitious plans.
The Senior Communications Manager is responsible for campaigns, PR, content and storytelling, brand and creative, and plays an integral role in internal communications. They also support other external engagement activities, such as digital marketing campaigns, corporate partner acquisition and retention, and public fundraising.
Strong copywriting is essential for this role. You will be able to write, edit, and tailor content for different audiences, and publish it across various channels, including the website, social media, emails, and marketing materials.
You will enjoy variety. Your day could involve operational planning, developing a new campaign, briefing freelancers and agencies, finding compelling stories, creating our Impact Report, speaking with journalists, working on internal communications, or drafting social media posts.
The successful candidate will have strong emotional intelligence, relationship building and negotiation skills. They will be collaborative and creative, drive projects forward, work effectively alongside the Senior Digital Marketing Manager, and bring people together across the organisation. They will provide supportive, effective management to the Communications and Campaigns Officer, and be an internal advocate for the impact our Communications and Engagement can have.
It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge quickly. Although our work is fast paced, the Public Engagement Team prides ourselves on supporting each other, approaching problems with a good sense of humour, and being willing to experiment and learn.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Sunday 13th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK.
Purpose
We’re looking for someone who wants to combine their passion for social change with their commitment to digital communications. The person in this role will line manage a small and talented team of two officers (Marketing and Content, and Digital Communications), and should enjoy supporting others to flourish through a kind and relational approach.
Part of a busy department of specialists in communications (including digital and press), public affairs and policy, you will play a critical role in shaping our digital engagement strategy through our website, social media channels and email marketing. As well as leading the team to expand our reach and build brand awareness through creative content, you will also have a keen eye for analytics and work with our partner agencies to deliver effective campaigns across paid social media ads, Google Ads and CMS management.
You’ll be joining the team at an exciting time; supporting communities to engage decision makers and win change post-General Election. Our external affairs work is fast-paced but committed to the distinctive ethos of Citizens UK – where local leaders and people experiencing injustice are in the lead. You’ll be a strong communicator with the ability to tell a story in short time frame and have interest in a range of social justice issues including refugee and migrant justice and the real Living Wage.
Reporting to the Director of Communications, you will play an integral role in shaping the digital strategy, while ensuring that colleagues develop their capacity and understanding of how to use digital tools most effectively.
Main Responsibilities
Working as the Digital Engagement Manager for Citizens UK, reporting to the Director of Communications, your main responsibilities will include:
Situational Awareness and Research
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Lead the team in conducting stakeholder analysis; identifying and segmenting audiences and their positions and interests.
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Confident to test and learn from new digital and marketing approaches
Strategy Development
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Participate in development of the communications strategy, contributing tactical and creative ideas around implementation.
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Shape digital engagement and marketing strategy, ensuring that plans deliver against the influencing goals; evaluating effectiveness of the strategy and adjusting as required.
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Work with project teams to support the development of tailored digital strategies
Reputational & Risk Management
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Demonstrate awareness of potential reputational risks and proactively develops appropriate protocol and messages, including expected professional fundraising standards.
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Effectively represents Citizens UK with senior stakeholders
Materials Development & Dissemination
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Demonstrate a track record of effective supervision and quality control of output – critically ensuring compliance with plan and audience appeal.
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Ensure all work is completed within brand guidelines.
Digital, social media and website
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Able to lead the team in the use of social media to increase brand awareness and impact; able to generate innovative approaches.
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Lead on supporter engagement through Action Network, building the capacity of Organisers and community leaders to effectively use digital campaigning tools
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Work with developers to maintain and update website CMS, support the team in creating news and blog content and help upskill colleagues to create content for the website.
External Relationships
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Manage relationships and communication with external suppliers where required
Campaign and Events Management
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Take an integrated communications approach to digital engagement activity.
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Identify opportunities, initiate and grow new campaign tactics.
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Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.
Internal Comms & Knowledge Management
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Identify gaps in our internal knowledge management in digital practices and strengthen these with clear processes and documents to drive best practice amongst wider team.
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Adopt a strong solution focused approach to help teams overcome any challenges and maximise their digital engagement efforts
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Provide training to key members of staff to upskill colleagues.
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Act as a brand ambassador for the whole organisation.
Internal Relationships
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Provide line management support and leadership on our digital engagement, ensuring colleagues feel supported, developed and valued
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Ensure the work produced across the team is of high quality, and reflective of Citizen UK’s values
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Provide digital support and advice to colleagues across chapters and projects
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Work closely with project leads across our migration work to coordinate digital engagement tactics.
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Liaise with other managers and teams within the charity effectively.
Personal Specification
(D) Desirable, (E) Essential
EXPERIENCE
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Background in communications with experience working with digital tools, including analytics tools (E)
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Experience working with multiple internal project teams (E)
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Experience managing a team (preferably line management) (E)
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Expertise at managing a website CMS and/or leading on website UX (E)
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Experience of working on integrated communication campaigns (D)
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Proven experience of Paid Media platforms – e.g. Facebook Business Manager, Google Ads (D)
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Professional or volunteer experience in the charity sector (D)
KEY SKILLS AND KNOWLEDGE
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Wide range of digital skills across marketing and CMS platforms (such as Mailchimp, Action Network, Nation Builder, Wagtail or similar) (E)
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Proficient in Google Analytics (E)
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Proficient in content marketing and social media strategies across X, Facebook, LinkedIn and Instagram (E)
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Excellent written and verbal communication and ability to tell stories (E)
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Ability to manage external agencies and stakeholder engagement (E)
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Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently (E)
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Proficient in content marketing and social media strategies across TikTok and YouTube (D)
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Proficient in SEO (D)
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Strong understanding of integrated campaigning tactics (D)
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Strong understanding of brand and design principles (D)
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An understanding of the migration and refugee policy space (D)
PERSONAL QUALITIES & VALUES
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A passion for social justice and communities (E)
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Interested in working with diverse people of all backgrounds (E)
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Self-motivated (E)
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Adaptable and innovative (E)
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Creative and curious (E)
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A strong team player (E)
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Accountable (E)
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Relational (E)
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Kind (E)
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Inclusive (E)
The successful applicant may be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.
Job Title: Membership and Insight Manager
Job Type: Permanent
Hours: 35 hours per week – Monday to Friday
Department: Membership Engagement Team (MET)
Salary: £38,996 (FTE)
Reports to: Director of Membership and Marketing
Location: Hybrid – FSRH Office (London Bridge) and home working.
Who we are:
The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.
Can you help us?
We are seeking a motivated and dynamic Membership and Insight Manager who will respond to and resolve all member enquires and process Membership and Educational applications.
You will have a strong background in Customer or Membership support and have a demonstrable ability to take initiative and offer solutions. You will be able to work collaboratively and communicate effectively with a range of members and staff. You will have a proactive attitude and be able to work efficiently within defined processes.
You will work alongside the MET Director, Education Development Managers and associated teams to ensure that membership support is delivered as follows to:
- Manage a team of dedicated specialists to ensure our membership experience is valued and valuable
- Use insight gained from our range of digital systems to provide business intelligence and improve our member experience
- Drive improvement throughout our processes
- Ensure member enquires are responded to and resolved in line with Quality standards and SLAs
- Ensure members are treated fairly and in line with FSRH values and regulations
- Ensure that all Educational products are processed within agreed SLAS
- Maintain the quality of the service provided
- Create and deliver iterative improvements on the FSRH member contact strategy
You will have:
- A Levels (or equivalent experience)
- Substantial previous experience of strategic redevelopment of a customer contact team from the ground up.
- Substantial understanding of how to utilise a CRM to generate process improvements
- Substantial experience of working customer/ membership support environments
- Excellent product knowledge to support customers using a variety of media and formats
- Understanding of the role of CRM in an organisation and in customer/member experience
- Openness and ability to adapt to new technologies and new ways of working
- A good understand and ability to adopt the FSRH values throughout the role
You will have experience:
- Supporting educational products and member services
- Working within policies and processes and using these to support improved delivery and service
- Working in multichannel support (email, phones, remote, chat etc)
- Using digital platforms, CRMs and Learning Management systems preferably IMIS, Learning Pool (Totara)
- Managing complex cases
- Producing and creating reports
- Working within a professional membership body / higher education / NHS background
- Developing skills and knowledge of less experienced colleagues
We will offer you:
We offer a range of benefits at FSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave day
- Annual Volunteering Day
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Interest free season ticket travel loans
- Enhanced maternity, paternity & adoption pay
- Free eye tests
- Training and development
To Apply
Deadline for applications is 12pm 2 October 2024
Interviews are likely to take place on W/C 7 October 2024
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
Deadline for applications is 12pm 2 October 2024
Interviews are likely to take place on W/C 7 October 2024
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The client requests no contact from agencies or media sales.
Tender works with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. We enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
We have identified core audiences we are seeking to engage more proactively and more consistently to both spread the message of our work and to influence public policy and statutory commissioning decisions. We are now looking for a Communications Manager to drive this work and establish our position as an influential, informed and powerful voice for change.
You will work closely with the Development Director to develop and implement a cross-organisational communications strategy to maximise our reach and brand awareness amongst core audiences, leading in turn to increased funding and an impact on statutory and policy approaches to preventing VAWG. You will line manage our Senior Communications Coordinator and collaborate closely with the senior leadership team (SLT), who lead on our policy and influencing work. You will also support the Development team to better engage current and potential supporters and funders.
Bridging the gap between senior leadership and delivery, you will be a confident and strategic thinker, but remain excited by the challenge of getting stuck in. You will be comfortable supporting colleagues to deliver activity as well as working independently on your own projects. You will have the knowledge and experience to ensure that the right policies, frameworks and plans are in place for our small team to achieve ambitious plans.
The main purposes of the Communications Manager role are:
- Developing, leading and implementing Tender’s communications strategy, focusing on supporting our fundraising and building engagement with key audiences
- Accountability for Tender’s organisational profile, building profile and engagement through content creation with key strategic audiences, including the website, social media, and print and online marketing materials
- Accountability for the development and management of Tender’s own media channels, ensuring a consistent user experience and organisational voice
Required knowledge and experience
- Knowledge of audience segmentation and personalisation and of optimising CRMs to improve supporter journeys
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Experience in leading or supporting the development of communications strategies and operational plans
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Demonstrable experience working in a communications or campaigning role
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Creating high quality content across various channels (blogs, social media posts, website landing pages, marketing materials, newsletters, case studies etc)
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Writing engaging copy for different audiences and objectives, such as fundraising campaigns, internal communications and corporate engagement
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Islington Centre for Refugees and Migrants is seeking a committed and motivated Head of Fundraising and Communications. Do you want to help refugees and asylum seekers in London? Do you have a strong track record of fundraising for charities? If so, this exciting opportunity may be for you. We are looking for someone who can manage corporate and community fundraising, develop events and write successful funding applications to trusts and other funding sources. The role requires someone who is resilient, professional, self motivated with a strong work ethic and determination, attention to detail, the ability to make decisions and strong empathy for the clients we work with.
About us:
At the Islington Centre for Refugees and migrants, we welcome people who have been displaced from their countries of origin, wherever they have come from, whatever has happened in their lives. Our mission is to offer people the emotional support, practical tools and sense of community they need to be happy and have a decent quality of life in the UK. We are a small, growing charity, founded in 1997, with an expenditure budget of roughly £570,000 for the year ahead. This year we worked with 200 people offering compassionate, long term and holistic support including: a warm welcoming Centre in Islington; an Online School teaching English and offering activities to promote wellbeing; digital inclusion; grants to people in destitution and our Support Service which offers advocacy and advice to people on accessing housing, healthcare and legal advice.
About the role:
The successful applicant will work alongside our Trustees, our CEO and our existing Head of Fundraising and Communications in a jobshare to meet challenging fundraising targets. You will be joining us at an exciting time of development, as we open at our third site in Islington, welcome new members of staff to our team and begin work on a new strategy for 2025-2028. We have a strong track record of grant fundraising and seek someone who can support us to diversify our income, develop a fundraising strategy with a variety of income streams and bring experience and ideas to raise our profile. You will be part of a small and highly committed fundraising team of three including the existing Head of Fundraising and Communications, our Fundraising Officer and yourself. This role will focus on corporate, community, and major donor stewardship. Our work is hybrid and the role requires working both at the Centre in Islington and from home. As the Head of Fundraising and Communications, you will play a pivotal role in supporting some of the most vulnerable refugees, asylum seekers and migrants in London to rebuild their lives.
If you’d like to apply, please download the Application Form and Job Description/Person Specification and email us your completed Application Form.
Please note we CANNOT accept applications without a completed Application Form.
Our mission is to offer people the emotional support, practical tools and sense of community they need to be happy and have a decent quality of life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Communications and Engagement Officer
Location: Birmingham, London or Greater Manchester
Salary: £26,000 – £31,000 (London), £23,500 - £29,000 (Manchester or Birmingham)
Hours: 37.5 hours per week
Contract: Permanent
Overall purpose
This is a key role that will work closely with the Senior Communications Manager, Head of Public Engagement and Senior Digital Marketing Manager.
You will contribute to the implementation of our communications, engagement and fundraising strategies, ensuring that your work is anchored in our organisational and team strategic goals. You will also be closely involved in team planning, whether it’s inputting into our operational plan or sharing ideas for new campaigns.
There are opportunities to get hands-on developing and delivering communications and fundraising campaigns to educate and inspire individuals, businesses, and other audiences. The aim of these campaigns is to help remove barriers to employment for refugees and bring about systemic change via our partnerships. Please note, we do not currently run political campaigns.
You will be responsible for creating and delivering day-to-day communications across our owned channels (social media, email newsletters, and some website content). You will also help colleagues create content for earned and paid communications that they’re leading on (press and media, digital marketing, engagement with influencers)
A team player, you will build strong relationships across Breaking Barriers so that you can source and develop content that:
- increases our visibility and influence
- showcases our impact
- inspires members of the public to help refugees build new lives in the UK
- engages and stewards our key audiences, including corporate partners, employees who advocate for refugees, individual donors, volunteers, and people of a refugee background.
You will support the Senior Communications Manager to maintain our strong brand, ensuring that all our content complies with our brand guidelines and is of a high standard.
With a good eye for detail, you will play a key role in our data management, including overseeing data on the storytelling section of our CRM, monitoring communications enquiries, and setting up and running reports. You will become a Salesforce Superuser (full training and support will be provided for this).
It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge. The Public Engagement team is fast-paced. We support each other, approach problems with a good sense of humour, and are willing to experiment and learn.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Which location you are applying for
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Press & PR Manager
c. £39,000, part time- £49,400 FTE
Hybrid Working, 1 day in the office a week, London
The Talent Set is delighted to be working with a renowned health membership association, to join their established and dynamic Marketing & Communications team. The successful postholder will be key in providing exceptional care by delivering guidance, development, and raising membership awareness. The ideal candidate will have senior-level PR experience, proven success in managing PR and social media campaigns, and a strong background in health sector communications.
Key Responsibilities:
- Produce news articles, features, and content for both internal and external publications, as well as digital platforms and communication channels.
- Handle media inquiries, mitigate potential media risks, and issue timely, precise press releases.
- Drive internal communications by developing strategies with senior leadership and compiling monthly PR reports.
- Manage media relations and actively promote the organisation to both consumer media and trade press.
- Collaborate with key staff and partners to design and execute innovative media campaigns.
Person Specification:
- Experience working within a membership organisation and handling health-related communications.
- Extensive experience in a senior PR role, with a proven track record of managing integrated PR and social media campaigns.
- Strong understanding of social media trends, platform management, and online community engagement.
- Demonstrated ability to develop and implement successful PR and online campaigns, with an understanding of how PR supports broader marketing strategies.
- Skilled in creating and managing corporate publications, particularly within issue-based communications, ideally in the healthcare sector.
- Exceptional verbal communication and presentation skills, with a degree-level education or equivalent experience.
The deadline for applications is Monday 23rd September 2024. Regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.