Marketing Manager Jobs
PR and Communications Manager
- North, West or South London centre (hybrid considered with at
least three days a week office-based) - Full time
- Permanent
- £29,000-£34,000
Interviews for this role will take place on Tuesday 10th and Wednesday 11th December. We ask that all candidates keep these dates available for virtual interviews.
About Smart Works
Smart Works is a UK charity that exists to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job. The Smart Works community brings this mission to life, working together to support and empower women in their professional pursuits.
We’re dynamic, high profile and fast-growing. Powered by volunteers, the Smart Works service is delivered in 11 centres across the UK. Since 2013, Smart Works has helped over 40,000 women, and we’re on track to support 10,000 women this year alone. After visiting Smart Works, two thirds of clients secure a job within a month. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre. Find out more on our website.
About the role
We are seeking a PR and Communications Manager to join our ambitious team. We know that incredible work goes on behind the scenes at Smart Works, and that what we do meaningfully helps to change the lives of thousands of women every year. But we need you to help us shout from the rooftops about our service and impact, actively seeking media opportunities and press coverage, to increase our public profile. Your work will make a real difference – spreading the Smart Works message not only to the women we exist to support, but fundraisers, referral partners, volunteers and the public too.
Duties and responsibilities
- You will amplify and lead existing integrated campaigns, including the Smart Works Unemployment Index, International Women’s Day and International Day of the Girl. With the support of the Digital Marketing Manager, Graphic Design Manager and Digital Communications Manager, you’ll ensure our campaigns are widely noticed and talked about, in the press, online and local community.
- You will develop and manage media opportunities (proactive and reactive), including owning our press office, writing and distributing press releases, building relationships with journalists, tracking coverage, and briefing spokespeople.
- You will lead and develop our Client Champions programme and case studies, ensuring the client remains central to the charity’s external voice, proactively seeking opportunities to tell their stories to encourage support/donations from external communities, and managing any nationwide communication moments/events.
- You will support our engagement with Patrons and Ambassadors, managing relationships where appropriate and seeking new advocates who can authentically help tell our story, to reach more people.
- You will lead the coordination of our internal communications calendar and reporting, working with internal stakeholders across Partnerships, Operations and our local centres to ensure that key moments are recognised, with support at a national level where appropriate.
- You will support with other team tasks, such as social media scheduling and content creation.
If you have a solid understanding and experience of PR and campaign work, this is an incredible opportunity to use your expertise to change women’s lives.
The successful candidate will report to our Director of Communications and Marketing. The role has no line management responsibility but will work closely with colleagues – including our Digital Marketing Manager, Digital Communications Manager and Graphic Design Manager – so you should be used to collaborating with others, in a dynamic environment.
Personal specification
Essential Criteria
- Proven experience in a PR, communications, or similar role, ideally within the charity.
- Demonstrable success in securing media coverage, developing and delivering PR plans, managing relationships, and working with ambassadors.
- Outstanding writing, editing and proofreading skills with excellent attention to detail, including when working with limited resource and/or under pressure.
- Ability to craft compelling stories, press releases and pitches.
- Strong relationship-building skills with the ability to engage and influence stakeholders at all levels.
- Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently.
- Both strategic and operational thinker.
- Excellent, proven project management and planning skills.
- Creative and proactive approach to problem-solving.
- Friendly and approachable, can work independently and as part of a team.
- Passionate about the Smart Works mission and our values, with a commitment to our EDI strategy.
Benefits, terms and conditions
- North, West or South London centre (hybrid considered with at least three days a week office-based).
- Full time, 9am-5pm.
- Permanent.
- Salary of £29,000-£34,000, depending on experience.
- 25 days annual leave, plus bank holidays.
- Company pension.
- Positive, supportive working environment with opportunities for practical training and progression.
- Free/discounted access at selected Smart Works sales, events and pop-up shops.
- All successful applicants must provide two satisfactory references and complete a Basic DBS check.
How to apply
Please use the portal on our website to submit your CV and cover letter by midday on Friday 6th December. Your cover letter should address the following questions:
- Why do you want to work for Smart Works?
- What specific PR experience and skills do you have that makes you well suited to the role?
- In your opinion, what is the biggest challenge in the current PR and communications space?
Closing date for applications
midday Friday 6 December
Notification of interview
Shortlisted applicants will be notified no later than 5.30pm Friday 6 December
Interviews
First round interviews will be held virtually on Tuesday 10 December. The timings for these are:
- 8.30am – 9.25 am
- 9.30am – 10.25am
- 10.30am – 11.25am
- 11.30am – 12.25pm
- 12.30pm – 1.25pm
Second round interviews will be a chance to meet the team virtually on Wednesday 11 December. The timings for these are:
- 8.45am – 9.30am
- 9.30am-10.15am
For the first-round interview, you will be asked to discuss your response to the following:
We want Smart Works to become a household name, and the go-to charity when media want to speak to a charity for comments on women’s unemployment. From what you know about our work (including the Smart Works Unemployment Index), how would you go about making this happen in time for International Women’s Day in March 2025?
You’ll have ten minutes in total (including time for any questions). We’re happy to hear this response verbally or you’re welcome to put together a short PowerPoint presentation – what we’re interested in is how you would approach the hurdle and what steps you would take to reach the end target.
If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact the recruitment team about submitting an application (see job pack for contact details).
At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).
Smart Works promotes equity, diversity, and inclusion in our workplace. We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of unemployment as we would like to increase the representation of these groups at Smart Works.
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.
The client requests no contact from agencies or media sales.
Are you passionate about keeping churches open and in use? Join the National Churches Trust as a Fundraising Manager and help us to maintain these wonderful historic buildings for generations to come.
Background
The post is a new role that will support the Head of Fundraising in raising income for the charity. You will assist in developing our fundraising strategy to ensure the charity can deliver its ambitious plans. To be successful, you will be a quick learner, with some experience of fundraising and stewardship of donors and an entrepreneurial attitude. You will need to keep abreast of current fundraising trends across the heritage sector and keep in touch with the charitable sector more generally.
Together with the Head of Fundraising, you will focus on building one-to-one relationships with high-net-worth individuals, legators and prospects who have the ability to give significant donations to increase the overall income of the charity. Income from legacies forms an important income stream for the charity, and the Fundraising Manager will be responsible for all aspects of our legacy marketing, to include advertising, promoting legacy giving and the cultivation of legacy pledgers.
The successful candidate will work closely with colleagues to help deliver the charity’s fundraising and engagement plans. You will oversee the development and marketing of our corporate income stream, the Specialist Skills Directory, and foster relationships with corporate supporters when required. You will need to be a flexible and energetic team player who is self-motivated with a hands-on approach.
To find out more about this role and apply, please visit our website via the Apply button.
Closing date: 5pm on Monday 16 December 2024
Interview dates: Wednesday 18 and Thursday 19 December 2024 in Westminster
£48,600 - £52,900 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
This is an exciting new role within our Integrated Marketing and Media department, managing a talented Media and PR team, creating impactful moments that inspire action and drive change for men.
You’ll be responsible for developing our media and PR approach, ensuring prioritisation to deliver our Communications strategy and campaign objectives. You’ll contribute to future planning, crisis planning, and measuring impact by tracking and evaluating our PR results.
You’ll work with our paid media agency to maximise our media partnerships, ensuring all our work delivers for men. You’ll work alongside our creative content team to help men affected by prostate cancer share their stories and build strong relationships with our spokespeople and key stakeholders.
What we want from you
A strategic thinker who can drive results and think long-term but who can balance getting involved with the team and the details. A collaborator who can build strong relationships with different teams across the organisation and with external partners. You’ll have experience leading PR teams working with a variety of stories and media outlets.
You’re a natural leader who knows how to inspire and manage a team, supporting creativity while meeting deadlines and objectives. An excellent communicator, confident communicating complex technical information to general audiences. You’ve got your finger on the pulse of the modern news environment, able to anticipate threats and navigate thorny issues. And you’re credible building trusted relationships and influencing at senior levels with journalists and other external stakeholders.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.
We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.
Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 8th December 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 9th December 2024. The interview process is expected to consist of two stages.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
We’re thrilled to partner with Freedom from Torture to recruit a passionate and strategic Fundraising and Marketing Manager. This is an incredible opportunity to join a passionate team dedicated to transforming lives of those affected by torture.
In this role, you'll lead the development and management of an ambitious Individual Giving programme, aiming to generate up to £4 million in income. As the team lead, you'll manage two direct reports, guiding them to drive impactful results. You’ll also be the driving force behind Freedom from Torture’s direct marketing campaigns, including appeals and their upcoming 40th-anniversary campaign.
Your expertise in building strong, collaborative relationships will be key, as you’ll work with external partners—such as face-to-face, telemarketing, and creative agencies—to amplify Freedom from Torture’s message and impact.
Working closely with the Supporter Experience and Engagement Manager, you'll develop and execute innovative strategies to acquire, engage, and retain donors. Leveraging both traditional and digital channels, you'll create meaningful supporter journeys that put the needs of Freedom from Torture’s supporters front and centre.
To be successful as Fundraising and Marketing Manager you’ll need:
- Experience in raising funds from individual donors through diverse channels, including print and digital.
- Strong analytical skills with a track record of evaluating fundraising initiatives and optimizing performance.
- In-depth knowledge of marketing best practices and the creativity to deliver engaging campaigns.
Salary: £35,513 - £39,529 (dependant on location)
Contract: Permanent
Location: London OR Remote (with, occasional London office presence)
Deadline: 13 November
If you would like to have an informal discussion, please call Heather on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.
We are seeking a dynamic Supporter Retention Manager to take MAP’s retention programme to new heights and contribute significantly to sustainable income growth. In this pivotal role, you will develop and implement retention strategies and plans with a focus on regular giving and supporter journeys that deepen loyalty and grow life-time-value. You’ll lead multi-channel campaigns and innovate supporter journeys, ensuring MAP’s loyal supporters stay engaged and inspired. You’ll champion excellence in all aspects of campaign planning and execution, introducing new products and propositions that align with MAP’s Individual Giving and Fundraising strategies. You’ll develop and manage annual budgets, including setting income and expenditure targets and providing regular forecasts and risk assessments. Beyond the role’s core responsibilities, You’ll have opportunities for professional growth and access to training and development to further enhance your direct marketing skills.
About You
we’re looking for a motivated and pro-active individual with a strong background in fundraising or marketing. You’ll have a proven track record of planning and executing campaigns that build long-term supporter loyalty and grow sustainable income. Your ability to manage external partners and analyse campaign performance will be key in optimising results. Strong project management, leadership and communication skills, coupled with your pro-active and collaborative mindset, will set you up for success in this role. If you’re a results-orientated individual who takes a a supporter-centric approach and thrives on leading innovative campaigns, we’d love to hear from you. This is your opportunity to make a tangible difference for MAP supporters and contribute meaningfully to MAP’s vital mission.
Duties and key responsibilities
Leadership and Strategy
• Build and inspire a high-performing, results-oriented team focused on delivering sustainable income to maintain and build on recent growth.
• Hire, performance manage, support and develop the Individual Giving Fundraising Officer.
• Lead the development and delivery of Individual Giving strategies, leading on MAP’s Individual Giving retention strategy with a focus on loyalty, regular giving and lifetime value.
• Work across and develop MAP’s retention products and journeys, including developing loyalty and regular giving appeals.
Planning and Management of Campaigns
• Collaborate with the Head of team and peers to develop team plans aligned with the Fundraising strategy.
• Ensure the team create and optimize insight-driven, supporter-led campaigns, working with the Marketing Manager and Insights lead.
• Ensure processes and systems are in place to track and meet KPIs, including the development of robust testing plans to optimize campaigns based on insights.
• Manage and motivate a range of agency partners and suppliers.
• Ensure compliance with relevant fundraising legislation and stay updated on changes in relevant thinking and laws.
Innovation
• Lead the investigation, testing, and implementation of product innovations using agile methods to test and learn with efficiency.
• Develop bespoke, audience-led supporter journeys, including ongoing journeys for UK and international supporters.
• Proactively stay ahead of emerging trends, and thrive working in a fast-paced, agile manner, acting on learnings to optimize activity.
Budget Management
• Create annual budgets for the Individual Giving programme, setting income and expenditure targets, with support from the Head of team.
• Manage the retention budget, including the regular giving budget, and report on management accounts, reforecast, and assess risk levels.
PERSON SPECIFICATION
Education/training
• Relevant direct marketing/fundraising qualification and/or equivalent experience.
Knowledge / Experience
• Relevant experience in fundraising and/or marketing, with experience of direct marketing and developing supporter/customer journeys and campaigns to build long-term loyalty, engagement and income growth.
• Experience managing a regular giving or loyalty programme.
• Confident with end-to-end project management, including managing multiple projects and priorities at once.
• Experience leading multi-channel, data-led campaigns, including loyalty and cross/upsell/reactivation activity - with evidence of engagement and income growth across channels including mail, email, SMS and TM.
• Strong track record in developing direct marketing strategies.
• Experience in strategic planning, project management, budgeting and forecasting.
• Experience managing external stakeholders and agency partners – including creative/DM, print, SMS/TM and fulfilment agencies.
• Experience in analysing and presenting data for informed decision-making, as well as leading others to develop testing plans and optimise campaigns.
Skills
• Able to confidently analyse results, digest complex data, and extract insights to inform strategies and campaigns. This includes regular giving and audience analysis.
• Expertise in digital and written communication, with a supporter-centric approach.
• Able to balance short and long-term priorities and manage opportunities and risks.
• Effective management and leadership skills, with experience of line management.
• Highly proactive - excellent at networking, communicating, and influencing.
Personal attributes and other requirements
• Commitment to maintain high standards to promote trust and confidence in MAP’s fundraising initiatives.
• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work
• Commitment to the aims, values and ethos of MAP.
• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.
• Support and promote diversity and equality of opportunity in the workplace
• Work collaboratively with others in all aspects of our work
• Abide by organisational policies, codes of conduct and practices
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data.
Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification.
The client requests no contact from agencies or media sales.
Purposeful planning. Cutting-edge strategies. A brighter future for all.
Senior Marketing Delivery Executive
£30,000 - £35,000 plus
Reports to: Marketing Delivery Manager
Directorate: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: Full time 35 hours per week (we are open to a variety of flexible working requests such as 4-day weeks or compressed hours)
Location: Stratford, London (high flexibility, 1-2 days in the office per week or less, depending on business need)
Closing date: 8 December 2024 23:55
Recruitment process: Competency based interview via Microsoft Teams.
Interview date: We will be shortlisting and inviting to interview w/c 9th December, interviews will be after Christmas w/c 13th Jan 2025
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We have an opportunity for an ambitious and passionate marketing professional to join our Marketing Delivery team here at Cancer Research UK as a Senior Marketing Delivery Executive.
As a Senior Marketing Delivery Executive, you will support our audience and product marketing teams in delivering campaigns across a wide range of products, using a variety of different channels.
We are looking for candidates who have had some experience in delivering multichannel campaigns and who are looking to take the next step in their marketing career. This is a fantastic opportunity to join a fast paced, dynamic, and inspiring team who bring to life some of our most memorable marketing campaigns including TV adverts and social media campaigns for Race for Life and Pretty Muddy.
What will I be doing?
Oversee the campaign set-up and management process across multiple channels in response to briefs, ensuring campaign assets are audited prior to launch.
Lead on the delivery of data and digital campaign set-up requirements in collaboration with Data Selections, Digital Marketing and Social teams.
Work with UX experts to devise and deliver pre-launch test and learn initiatives, sharing findings with stakeholders and recommending optimisations based on results.
With Marketing Executive support, lead on all aspects of campaign delivery to time and budget whilst meeting agreed KPIs.
Work with Email & SMS, Social and Marketing Apprentice teams to deliver email, SMS, social and other specialist marketing activity.
Lead on in-campaign reporting and post-campaign analysis, sharing recommendations to improve the effectiveness of future campaigns with key stakeholders.
Mentoring, guiding and upskilling junior colleagues.
What are you looking for?
Relevant experience of delivering multi-channel campaigns, from planning through to execution and analysis.
Good understanding of end-to-end supporter or customer journeys and the role of different channels in fully integrated campaigns.
Data-driven with a good understanding of UX principles and experience of interpreting results and recommending opportunities for optimisation.
Proven success of good stakeholder management, with the ability to build strong working relationships and collaborate effectively.
Experience of managing own workload, meeting deadlines, effectively handling changing priorities and work well under pressure.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
One of our values at CRUK is Being Human. Whilst we understand that AI has its benefits, we want to hear about why you're personally interested in CRUK and what is motivating you to apply. We have noticed some applicants being less successful in their applications when using AI due to lack of real life examples. To level the playing field and ensure fairness for all candidates, we strongly encourage responses to be written in your own words, drawing from personal experiences and knowledge. We discourage the use of AI when completing your application form and throughout the process.
Would you like to lead and innovate within a dynamic digital marketing team, driving impactful campaigns across diverse channels?
As the Digital Marketing Lead at the Royal British Legion, you will be at the forefront of our digital marketing strategy, driving innovative marketing campaigns across paid search, paid social, and organic search channels. Your role will encompass the end-to-end management of digital marketing activities, from planning and creation to optimisation and evaluation. Leading a team of specialists, you'll craft tailored strategies to engage diverse audiences, enhancing our brand presence and achieving our commercial objectives.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this pivotal position, you'll collaborate with senior stakeholders to set ambitious targets for financial returns and supporter acquisition. Your expertise will ensure campaigns are delivered seamlessly, whether through our in-house team or trusted external partners. With a keen eye on budget management, you'll ensure every pound spent yields maximum ROI, aligning expenditures with our overarching goals. Your leadership will also extend to managing relationships with agencies, ensuring specialised campaigns are executed flawlessly.
Your strategic acumen will be complemented by a strong data-driven approach. You'll work closely with the Director of Marketing and Communications and other senior colleagues to harness data for audience profiling and campaign development. By maintaining a robust KPI framework and leveraging advanced analytics tools, you'll provide visibility and insights into campaign performance, driving continuous improvement. Your commitment to ethical, legal, and brand-aligned tactics will underpin all digital marketing activities, ensuring we maintain our integrity and public trust.
As a leader, you'll foster a collaborative and growth-oriented environment for your team. Guiding the SEO, Paid Social, and Paid Search Specialists, you'll ensure they have the resources and opportunities to excel. Your role will be crucial in developing their skills and aligning their efforts with our strategic objectives. This is an exciting opportunity to shape the future of digital marketing at RBL, delivering impactful campaigns that resonate with our audience and advance our mission.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
We're looking for a Product Marketing Lead to cover for a period of maternity leave (anticipated to be for twelve months) and manage and effectively prioritise the work of Product Marketing Managers (and their teams) across squads to drive growth and engagement of all Oak products.
You would be part of an innovative organisation working to support teachers and improve pupils’ access to quality education.
WE RESERVE THE RIGHT TO CLOSE THE ROLE EARLY
Role responsibilities
- Manage and effectively prioritise the work of Product Marketing Managers (and their teams) across squads to drive growth and engagement of all Oak products
- Work closely with the Senior Digital Marketing Planner, data and research colleagues to identify and prioritise marketing and in-product initiatives and develop central messaging and positioning for priority segments
- Lead and oversee the planning, delivery and evaluation of product marketing campaigns to support the delivery of OKRs.
- Maintain specialist expertise in product marketing and be an authority across Oak (and more widely across the sector if required)
Knowledge, skills and experience
- 5+ years experience in product marketing management.
- Proven success in collecting, analysing and using qualitative and quantitative data to inform continuous improvement.
- Extensive knowledge of supporting a product’s users and driving growth.
- Experience of recruiting, developing and managing a high performing team
We’re actively looking for candidates from diverse backgrounds to work with us to shape Oak’s future. Apply for this role through Applied, a hiring platform we use that’s designed to remove bias from the recruitment process and create a fair experience for everyone.
We offer flexible working where you can base yourself at home or in a co-working office of your choice; whichever works best for you. We work a 36-hour a week and most colleagues finish early on a Friday or take every other Friday back to ensure they keep a healthy work-life balance. We believe in continually getting better as an organisation and as individuals and so there are plenty of opportunities for growth and a generous Learning and Development policy. Our team is supported with generous maternity, paternity and adoption leave so that their families get a fantastic start.
The client requests no contact from agencies or media sales.
Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.
Our Direct Marketing Team is part of this department, and recruits and develops supporters. We are seeking a Direct Marketing Officer to join this team on a fixed term basis until June 2025. They will independently manage and deliver a series of high standard direct marketing campaigns to recruit new donors, communicate with existing donors, and generate agreed income for Battersea through a variety of warm and cold marketing channels such as direct mail, print media, and digital promotion. This role will manage Battersea’s raffle product and campaigns associated with it.
This will be a very rewarding opportunity to play a vital role in giving the dogs and cats in our care a better life.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 1st December 2024
Interview date(s): w/c 9th December 2024 (1st round); w/c 16th December 2024 (2nd round)
Start date: ASAP
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Role purpose
As Digital and Social Media Manager, you will be using digital communication channels to support the engagement of our community of supporters, partners, patients, families and staff in the work of the charity and helping realise our shared ambition with the Trust to be national leaders in the delivery of patient care and health innovation.
The Digital and Social Media Manager is part of a collaborative and creative team responsible for the development and delivery of the CW+ Communications and Marketing strategy, including on- and offline communications, PR and media, donor stewardship and marketing collateral, and events support.
Reporting to the Head of Communications and Marketing, the Digital and Social Media Manager will be proactive in shaping and managing the charity’s digital presence (including the website), with a strong focus on tracking and using data. They will inform the direction of multiple exciting strands of work by providing insight into digital trends and performance.
Highlights for the year ahead include:
- Maximising the impact of the charity’s new website (launched September 2024) and ensuring that tracking and conversion metrics are optimised.
- Building and sustaining momentum for the Thirty at Thirty campaign, ensuring that we are consistently focused on building relationships and widening our supporter base via digital channels.
- Celebrating the continued success and impact of the CW Innovation programme, which marks its five-year anniversary in October 2024.
- Promoting the impact of our Arts in Health programme, including the creation of new world-class facilities for staff and patients on both of our hospital sites.
Key responsibilities and duties
- Working with the Head of Communications and Marketing to ensure effective, data-driven use of CW+ digital channels (website and social media) in support of marketing, communications and fundraising plans.
- Working with the Head of Communications and Marketing to develop the annual social media plan.
- Working closely with the Public Fundraising Manager to ensure that the charity’s fundraising activities are being effectively supported and promoted across all channels.
- Working closely with the Fundraising Team on the development, launch and management of fundraising campaigns and leading on the use of paid socials (including budget management, tracking and reporting).
- Leading on using digital tracking, analysis and insights to inform and adapt digital content and strategy as the charity’s strategic needs evolve.
- Providing expert ownership of Mailchimp (or other mailing platforms as required) and ensuring PECR/GDPR compliance.
- Strategic oversight and day-to-day management of the CW+ website and social media channels, including creating accurate, creative content and assets that conform to the CW+ style and brand guidelines.
- Recommending improvements and optimising content to increase performance.
- Being the main point of contact with external developers, designers and suppliers where necessary.
- Leading on website accessibility, updating and informing colleagues as necessary.
- Supporting the delivery of CW+ events.
- Commissioning and creating content for offline channels.
- Proofreading and editing copy, ensuring that it adheres to the CW+ tone of voice and style guidelines.
- Carrying out any other duties within the scope, spirit and purpose of the job, as requested by the line manager.
Person specification Essential skills and experience
- Communications and content creation experience across a wide range of channels including digital and print.
- Demonstrable experience of tracking and analysing data in support of effective marketing and communications activities in line with strategic objectives.
- Experience of website Content Management Systems and Customer Relationship Management systems, and how they interact.
- Strong understanding of Google Analytics and Meta Ads Manager.
- Track record of running end-to-end income-generating campaigns.
- Extensive experience of using digital marketing email platforms.
- Understanding of Web Content Accessibility Guidelines and SEO.
- Understanding of current PECR and GDPR guidelines.
- Understanding of running reports, segmenting audiences and setting up automated flows in an email marketing platform such as MailChimp.
- Experience of updating, monitoring and managing multiple social media platforms including managing paid campaigns.
- Knowledge of social media publishing tools such as AgoraPulse or Hootsuite.
- The ability to communicate clearly and effectively, orally and in writing, tailoring messages for different audiences and stakeholders.
- Excellent writing, copy-editing and proofreading skills.
- Excellent attention to detail.
- Experience of working in a busy communications, PR or marketing team.
- Experience of working to tight deadlines and managing schedules internally and with external suppliers.
- Experience of working to corporate style and brand guidelines.
- Good working knowledge of Adobe Creative Suite.
Desirable skills and experience
- Intermediate/advanced Adobe InDesign skills.
- Experience in a healthcare or NHS charity setting.
- Experience of Asana or a similar work management platform.
Personal attributes
- Excellent interpersonal skills and a proactive and collegiate approach to work.
- The ability to work in a collaborative and sensitive way within a team, across an organisation and with external stakeholders.
- The ability to respond effectively to changing priorities, manage competing deadlines and perform well under pressure.
- Well organised and proactive with strong attention to detail.
- Commitment to the purpose and ethos of CW+.
- The ability to interpret data and extract valuable insights.
Key terms and benefits
- Hours: 35 per week (normally 9am-5pm, Monday-Friday. Please note that there is a requirement to be in the office approximately 50% of the time.
- Pension: employer contribution of 8%.
- Holiday: 27 days per annum, plus UK bank holidays (pro-rata for part time staff).
- Probation: six months is standard unless you have a specific reason to reduce/increase.
- Other benefits available: HSF health plan, season ticket loan.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you are a passionate community fundraiser, eloquent communicator, excellent at managing your time and a natural relationship builder, this is the ideal role for you!
Those with experience of event planning and community/individual fundraising are encouraged to apply.
We are seeking an enthusiastic and driven Marketing, Communications and Events Lead to join our small fundraising team on a part-time basis. This is a new role within the organisation and a wonderful opportunity for someone to make it their own.
As an employee of Age UK K&C you will benefit from:
• 4% Employer Pension, up to 6% Employee contribution
• Cycle-to-Work Scheme
• Season Ticket Loan
• Employee Assisted Project including: up to 6 Counselling Sessions
• Staff Wellbeing Events
• Annual Leave Purchase Scheme
• Length of Service Recognition
The role is part time - 3 days per week, 1 of the days can be worked at home.
We will interview candidates as they apply, so do not delay your application!
The client requests no contact from agencies or media sales.
ABOUT CATSNAKE
At Catsnake: The Story Agency, we harness the power of storytelling, for good. We believe that remarkable talent, enthusiasm and creative thinking can change the world for the better.
We’re third sector specialists, working with clients like UNICEF, WWF, RSPB, and Amnesty International, to craft narratives that make a lasting impact.
Our team thrives in a collaborative, open environment where creativity flows freely, laughter is encouraged, and we’re powered by more tea than you might expect!
LOCATION
Somerset House/Remote (2-3 time in office per week, always on Monday)
ABOUT THE ROLE
We’re looking for a full time Creative Strategist who will play a key role in developing and producing strategic and creative projects for our charity clients.
Working closely with our Creative Director and a talented team of storytellers, you will develop creative strategies that drive action and create change.
You’ll also be responsible for ensuring the quality and effectiveness of Catsnake’s marketing output, ensuring our own story continues to be told in an engaging and impactful way.
KEY RESPONSIBILITIES
Creative Strategy:
- Collaborate with the Creative Director to develop innovative creative strategies for social media, paid media and content marketing.
- Conduct relevant desk research to inform strategy and audience insights.
- Conduct qualitative and quantitative research to develop and test audience insights and key messages.
- Analyse research and test performance data to provide actionable insights.
- Work with and inspire a team of writers, designers, and storytellers to bring creative ideas to life.
- Ensure all creative outputs align with client goals, maintaining brand voice and driving measurable results.
- Create pitch decks and insight documents and present work confidently to clients.
- Stay on top of industry trends and apply them to creative solutions.
- Oversee Catsnake’s marketing efforts, including planning and executing content strategies, managing social media presence, and maintaining the website, to ensure our story is told effectively and consistently.
Project Management:
- Work with project managers to ensure creative solutions are aligned with overall project objectives and timelines.
- Facilitate the development of creative concepts and oversee the production process.
- Ensure high standards of quality, creativity, and delivery on time and within budget.
Skills & Experience:
- At least 3+ years of experience in creative strategy, ideally within a creative agency environment.
- Strong writing experience, with a portfolio that demonstrates relevant work.
- Proven experience in developing and executing creative strategies across various media, including digital and traditional platforms.
- Experience developing and optimising social media campaigns, with the ability to track and report on engagement.
- Experiencing in branding is highly desirable.
- Experience working with charities is highly desirable.
Who you are:
- Collaborative team player with excellent communication skills.
- Creative and strategic thinker with a keen understanding of how to inspire action.
- Confident and engaging in presenting ideas and building relationships with clients.
- Highly organised, with excellent project management and multitasking abilities.
- Eager to stay current on trends and developments in the creative and digital landscape.
Why Work at Catsnake?
- After one year of employment, you’ll be eligible to receive a share of the annual profit pool and be a part of our EMI scheme.
- Enjoy a hybrid work environment, offering the flexibility to balance office and remote working.
- A generous holiday entitlement.
- Be part of a passionate team working on meaningful, creative projects for leading charities.
At Catsnake: The Story Agency, we are committed to diversity and inclusion, and we welcome applicants from all backgrounds and experiences. We believe that a diverse group of creative-minded individuals will help us better understand our audience and achieve a diversity of thought in our work. Join us and be part of a creative journey that makes a difference.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals serves nutritious school meals to children living in some of the world’s poorest countries. The promise of a meal attracts these hungry children into the classroom, giving them the energy to learn and hope for a better future.
The Head of Marketing will grow support for Mary’s Meals in the UK through bold and innovative mass marketing activities, to attract new supporters, develop relationships with existing supporters, drive fundraising and to ensure the values of the organisation are upheld in all communications activities.
Particularly skilled in digital marketing, you will be dynamic, data-led and able to generate significant growth across our marketing channels.
Key duties include:
- Direct line management of the Marketing team, offering day-to-day support and ensuring their ongoing development.
- Work in tandem with the Head of Media and Content to ensure an integrated and collaborative approach to all communications activities.
- Develop and implement Mary’s Meals’ marketing strategy in the UK, linking ongoing progress to key organisational KPIs, with a strong emphasis on digital communications.
- Work closely with the Data Insights team to ensure strong joint working on technical solutions and insights across digital systems such as the website and Salesforce.
- Lead the development and implementation of innovative marketing activities (including the use of new channels) to retain existing supporters and identify creative ways to acquire new audiences.
- Manage the UK website, working closely with colleagues in the international digital team to ensure the site is functioning well, generating traffic and income, and attracting new supporters to our work.
- Lead SEO strategy including team utilisation of SEMrush and being an advocate for AI within this space.
- Lead our approach to segmented communications for email marketing and direct mail, developing our supporter journeys and ensuring an ongoing testing and learning approach is in place.
- Working closely with Data Insights where required, lead the tracking and analysis of marketing data, to identify key trends, opportunities and areas for development.
- Oversee campaigns including the creation of campaign plans, execution and delivery and campaign evaluation.
- Drive fundraising and supporter acquisition through the use of digital advertising channels, such as Meta and Google.
- Grow fundraising through the online Mary’s Meals shop, through the diversifying of our product range and improved experience for our supporters.
- Oversee the Mary’s Meals UK social media channels.
Please see the recruitment pack for full list of duties and further information on our website by selecting the Charity Job apply button.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
Sponsors for Educational Opportunity (SEO London) is looking to hire a Marketing and Communications Manager, reporting to the Head of Outreach and Communications.
- Job Title: Marketing and Communications Manager
- Team: Outreach and Communications
- Location: 41 Great Guildford Street, London SE1 0ES
We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office for a minimum of 2 days per week.
- Reports to: Head of Outreach and Communication
- Line Management: Senior Marketing Coordinator
- Term: Permanent Role
- 28 hours per week
- Ideal start date: ASAP
- Annual salary: £38K–£46K (pro rata) depending on experience
We are open to flexible arrangements for the right candidate
About SEO London
SEO London is a registered charity in the UK dedicated to offering educational, training, and mentoring support to students and young professionals from low socioeconomic and ethnic minority backgrounds.
Our programmes foster pre-professional development, facilitate career access, and ensure long-term success in various competitive global industries. Since our establishment in 2000, SEO London has played a pivotal role in advancing workplace diversity and inclusion. Numerous alumni, who have benefited from our transformative initiatives, now occupy key positions in leading UK and global corporations and firms. Our collaborations span across industries such as investment banking, asset management, consulting, commercial real estate, technology, alternative investments, insurance, and corporate law. Through partnerships with our sponsor firms, we empower our participants by providing industry insights, employability support, and exclusive access to job and internship opportunities in their chosen sectors.
OUR VISION
A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.
OUR MISSION
To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training programmes.
OUR VALUES
Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
Integrity: We act with integrity and communicate openly with all our stakeholders.
Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
Who we support
SEO London supports students and young professionals from ethnic minority groups and low socioeconomic backgrounds. We aim to support those who need us the most.
Ethnic minority groups: As per UK government guidelines, we use ethnic minority to describe all ethnic groups other than White British or other White backgrounds.
Low Socioeconomic backgrounds: At SEO London, socioeconomic background is assessed as belonging to one or more of the following: household income, free school meal status, refugee or asylum seeker background, experience of local authority care, education and occupation of parents, and history of having lived in social housing.
The Role
The Marketing and Communications Manager role at SEO London presents an exciting opportunity for a proactive professional to work in a dynamic environment. This position requires a hands-on approach and allows the individual to apply their full range of marketing and communications skills. The primary responsibility is to lead and execute SEO London’s marketing and communications strategy,
Responsibilities and Accountabilities:
Strategy Development and Execution
· Develop and implement a comprehensive marketing and communications strategy that aligns with the organisation’s mission, vision, and objectives.
· Conduct market research to understand target audiences and adjust strategies accordingly.
· Further develop our plan for B2B marketing.
Business-to-business marketing
· Execute a B2B marketing strategy aligned with SEO London’s goals and objectives.
· Create and manage multi-channel campaigns, including social media, email marketing, and PR, to boost SEO London’s visibility amongst existing and potential corporate sponsor firms.
· Produce sponsor-focused content, including success stories, industry insights and data-driven reports, to demonstrate ROI and the value of partnership with SEO London.
· Cultivate and maintain relationships with media outlets, sponsors and relevant individuals within existing and potential sponsor firms.
Brand Management and PR
· Maintain and strengthen the organisation’s brand image across all communication channels.
· Ensure consistent messaging and visual identity across campaigns, events and SEO London’s online presence.
· Collaborate with sponsor firms and other external partners to promote SEO London content in the media.
· Work with the Impact Team to develop and promote testimonials and highlight SEO London’s annual impact metrics.
Content Creation and Management
· Oversee content creation, including press releases, newsletters, social media posts and website updates.
· Collect and promote engaging stories and testimonials that highlight the organisation’s impact and promote its mission.
Digital Marketing and Social Media
· Review and further SEO London’s social media plan and engagement tactics.
· Manage and grow the organisation's social media presence on platforms such as LinkedIn, X, Facebook, Instagram and TikTok.
· Possess a deep understanding of social media, along with a high level of creativity and expertise, to make the organisation’s social media platforms stand out.
· Develop and execute digital marketing campaigns, including email marketing, social media ads and SEO strategies.
· Manage Google ads and Google analytics.
Public Relations and Media Engagement
· Build and maintain relationships with journalists, bloggers and media outlets.
· Draft press releases and pitch stories, and respond to media inquiries to increase the organisation's visibility and reputation.
Stakeholder Communications
· Coordinate and/or support communications with key stakeholders including donors, partners, and the broader community.
· Create targeted messages for different audiences, ensuring they are relevant and impactful.
Event Promotion and Support
· Support the promotion of events and fundraisers.
· Collaborate with external and internal event organisers to ensure consistent branding and messaging.
Marketing to student audience
· Drive the marketing and promotion of our programmes to students at campuses across the UK.
· Lead digital marketing campaigns for student recruitment during the recruitment season.
· Collaborate with the Outreach Manager to align outreach and marketing efforts, ensuring programme needs and KPIs are met.
· Analyse campaign performance and adjust strategies to optimise engagement and lead generation.
Internal communications
· Support the development of strong and consistent internal communications, working in the first instance with an internal project team.
Monitoring and evaluation
· Oversee quality control of all outputs.
· Use data to understand and improve the performance of the organisation’s communications efforts.
Analytics and Reporting
· Monitor and report on the effectiveness of marketing campaigns and communications efforts, using metrics to drive continuous improvement.
· Use tools like Google Analytics, Google Ads, social media insights, and email marketing reports to assess and refine strategies.
Team Collaboration and Line Management
· Work closely with other departments to align marketing efforts with programme goals and organisational priorities.
· Provide line management as required, including goal setting, performance management, task planning and execution, identifying learning and development opportunities, and hold accountability for the team member’s outcomes and outputs.
Person Specification
Essential skills and experience of:
· Proven experience in B2B marketing
· Proven experience across communications functions, including PR and social media
· Using data to analyse social communications performance.
· Project management and stakeholder management.
· Demonstrable success in building and maintaining high-impact partnerships.
· Microsoft (Outlook, Word, Excel, PowerPoint and SharePoint) and Canva.
· Internal communications.
· Event marketing and promotion.
Desirable skills and knowledge
· Salesforce CRM.
· Photoshop.
· Knowledge of the UK’s education system.
· A deep understanding of diversity, equity, and inclusion.
Behaviours:
· Positive and proactive self-starter.
· Creativity and thinking outside the box.
· Ability to influence and engage various stakeholders inside and outside the organisation.
· Excellent written and verbal communication.
· Tact, diplomacy and integrity.
· Understanding and compassion.
· Highly organised, flexible, and independent.
· Application of DEI knowledge to foster a positive organisational culture.
Required qualifications
· Minimum of 5 years work experience including experience in a management position.
· Native-level fluency in English, with strong creative writing abilities.
· Bachelor’s degree in a relevant field or equivalent.
What we offer
· Annual Leave: 28 days + Bank Holidays.
· Enhanced Family Friendly Policy.
· Enhanced pension scheme
· Flexible working (2 days in the office) and a lovely office space by Borough Station.
· Benefits:
- Employee Assistance Programm
- Discounted gyms via Medicash
- Charity workers discount Critical illness cover
- Cash plan healthcare [AM1] and more... Timeline
Closing date for applications: January 6th
First and Second interviews: on rolling basis
We are reviewing applications on a rolling basis.
If you are interested in this opportunity, please apply as soon as possible.
Equal opportunities Statement
SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable.
Right to Work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
Coeliac UK currently has an exciting opportunity for a Interim Database Manager, to join our team in High Wycombe. You will join us on a full time, fixed-term contract for three months. In return you will receive a competitive salary of £44,000 - £50,000 per annum pro-rated depending on experience.
Coeliac UK represents over 60,000 members providing information and support to those affected by coeliac disease or following a gluten free diet. We also campaign on behalf of all those living with coeliac disease and undertake research into the causes of the disease.
The Interim Database Manager role:
As our Interim Database Manager, you will be responsible for the management and ongoing development of our CRM system and all associated data. As a member charity having been established almost 60 years ago and with over 63,000 active members, we have significant volumes of valuable data. We are looking for an interim Database Manager to deliver existing projects and progress future development plans.
The successful candidate will have a minimum of 5 years’ experience in database and data management, a natural interest in data analysis and ideally be an expert in WorkBooks. The role is a central one, working with all Directorates across the charity, so strong communication skills and teamwork is also a pre-requisite.
Key responsibilities of the Interim Database Manager:
- To manage and maintain the master data for all the charity’s areas of work
- To be the lead on specific projects to develop our data resources including working with external consultants to build APIs
- To work with external consultants and suppliers to ensure that all database developments, improvements and modifications are within the agreed specification, of high quality, fully documented and within budget
- To manage the time, activities and tasks of the Database Officer to support the needs of the charity.
- To create management reports, document data and workflow processes and inform colleagues on issues and best practices
- In conjunction with external suppliers, ensure that the database and related systems are suitably configured, maintained, updated and reliable and that all new data and software updates are fully tested prior to implementation
- To import and export data files in an accurate and timely manner by developing an executable, report or saved query. To offer technical assistance to users and to modify the executable/query when required
- To support and assist staff with the database and related systems difficulties and to provide solutions in liaison with external partners
- To assist the charity to streamline and improve business processes that impact on the database or related systems. This may include designing and implementing new processes
- Develop and run a training programme and user manual for internal staff that can be used as a reference and induction tool for new staff members; becoming first point of call for support issues
Essential experience, skills and knowledge required for the Interim Database Manager:
- Excellent experience of managing and administering MRM or CRM databases – entry, segmentation and reporting. Experience or expertise in WorkBooks preferable.
- Excellent computer skills and knowledge of MS Excel for data manipulation
- Good communication skills – verbal and written
- Numerate with necessary skills to produce, monitor and interpret information and reports
- Excellent attention to detail
- Ability to time manage and prioritise tasks for self and the team to meet deadlines, across a number of concurrent projects
- Projects delivered on time and to budget
- Co-operative team player with practical problem-solving skills and ‘can do’ attitude incorporating a flexible approach
- Keep up to date with current business and service thinking within Coeliac UK in order to provide up-to-date information
- A real commitment to right-first-time quality and a thorough approach to work
Self-motivated but adept at working within a team environment
If you would like to be considered as our Interim Database Manager, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!