Marketing Manager Jobs

About us

Our purpose is simple, to save lives at sea. Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from anyone.

Your role

We’re looking for an experienced social media professional who has the expertise to lead the delivery of the RNLI’s social media strategy and approaches across both paid and organic, advising and supporting a wide range of stakeholders at all levels of an organisation in order to help save lives at sea.

As Senior Social Media Manager, key responsibilities include:

• Overseeing the delivery of paid and organic content, as well as community management, across our channels
• Line managing a team of social media specialists
• Providing strategic and outcomes-focused responses to marketing briefs
• Driving forward social media fundraising for the RNLI
• Procuring, implementing and managing relevant social media tools and software
• Innovating in the social media space, including launching new channels
• Leading on the social media elements of crisis communication responses

We are a 24/7 emergency service. You will be required to occasionally be part of the social media rota system which includes shifts between 9am-8pm (Monday to Friday) and some weekend working.

Hybrid with the expectation to travel to Poole once a month.

About you

To be considered for the Senior Social Media Manager role, you will have substantial experience leading on organic and paid content and the strategic use of social media within a large organisation, as well as experience of line management and stakeholder management.

For more information and to apply, please visit our jobs page.

Closing date: 1 December 2024. 

Interview dates: 7 & 8 January 2025.

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

About the Role:

This new position will drive our income generation efforts through various channels and initiatives. You will develop and implement business development strategies to attract financial support from individuals, corporations, foundations, and potential donors. The role will proactively engage with donors, build relationships, and cultivate partnerships to create and maximise income generation to support our mission and programmes.

What You'll Do:

Drive development of Urban Synergy’s presence in business FTSE 250 and others, through successful inbound and outbound prospect and client engagement.

Research and identify potential funding sources, including individuals, corporations, foundations, and grant opportunities to build a meaningful opportunity pipeline.

Create comprehensive fundraising strategies aligned with Urban Synergy’s organisational goals and mission.

Create, implement and manage fundraising campaigns and initiatives to maximise income generation.

Build and maintain relationships with existing and potential donors.

Develop donor cultivation plans, including personalised communications, events, and stewardship activities.

Collaborate with internal and external stakeholders to ensure effective donor engagement and recognition and explore new partnership opportunities.

Work closely with the Head of Programmes and Engagement and the Partnership Manager.

Identify relevant grant opportunities and draft compelling proposals ensuring timely their submission including reports, and related documentation.

Attend networking events, conferences, and community gatherings to expand the organisation's network and establish strategic partnerships.

Track and analyse income generation activities, prepare regular reports and revenue forecasts on fundraising progress, outcomes, and ROI.

Ensure compliance with relevant laws, regulations, and ethical standards in fundraising activities.

Who we are looking for:

Someone with substantial and demonstrable experience of working with corporates within FTSE 250 and the commercial sector. This includes proactively acquiring new partnerships and maximising existing relationships, including how to access the decision makers.

Have excellent presentation and negotiating skills, representing the charity in a range of settings and to a range of audiences.

Be a self-starter with strong sales and influencing skills, Able to work independently in particular in developing corporate fundraising products and tools.

Degree in Business, nonprofit management, marketing, or a related field (or equivalent work experience).

Proven experience in income/revenue generation, fundraising, or new business sales, preferably within the nonprofit sector.

Strong knowledge of fundraising principles, techniques, and best practices.

Excellent communication, writing and interpersonal skills, displaying a commitment to excellence and careful attention to detail.

Target driven with an ability to think strategically and develop and implement compelling fundraising strategies.

Strong organisational and project management skills.

Proficiency in fundraising software, CRM systems, and Microsoft Office Suite.

Knowledge of ethical fundraising practices and compliance regulations.

Collaborative and strategic builder.

If you are a proactive, curious and empathetic individual committed to making a positive impact on the lives of young people, we encourage you to apply for this exciting opportunity to join our team at Urban Synergy.

Urban Synergy is an equal-opportunity employer and welcomes candidates from diverse backgrounds.

About Urban Synergy:

Urban Synergy, an award-winning youth empowerment charity is seeking a passionate target driven Business Development Manager to join our growing team. The role is crucial to generate sustainable new revenue streams to support our essential social mobility work. As Business Development Manager, you will play a critical role in ensuring the financial sustainability and growth of the organisation, enabling us to make a long-term positive impact on the lives of young people.

Founded in 2007, by our CEO Leila Thomas, Urban Synergy's mission is to inspire, guide, and ignite the ambitions of young people aged 9-24 years. We focus on early support to build confidence and demonstrate to young people that the world is their oyster. Through our mentoring programmes, we create a positive and lasting impact on the lives of our beneficiaries by fostering personal development, building self-confidence, and providing guidance to help them achieve their goals.

Work environment:

Flexible hybrid working. You will be required to travel to London on a regular basis to meet the team, and other in person meetings, sponsored events and Partner organisations.

Right to work in the UK / UK VISA Sponsorship

You must have the right to work in the UK and it is important to note that Urban Synergy is unable to sponsor individuals to work in the UK.

Job Types: Full-time, Permanent

Pay: £60,000.00 per year

Benefits:

• Company pension

• Work from home

Work days:

• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (preferred)

Education:

• Bachelor's (preferred)

Experience:

• Business development: 3 years (required)

• Sales: 5 years (required)

Work Location: Hybrid remote in London

Department: Commercial & Events
Contract type: 12 months Fixed Term Contract
Salary: £42,500 – £45,000 per annum
Location: Home Based (UK wide travel as required)
Reports To: Head of Commercial Events

The NFCC is a charity and membership organisation, representing all Fire and Rescue Services across the UK. We are the professional voice of fire and rescue services.

The NFCC is seeking to grow and diversify its income so we can be more sustainable into the future, better equipped to deliver against our charitable objects.

To support this mission, we are seeking an experienced Business Development Manager to help drive our new commercial strategy and increase our income from business and commercial activity.

The successful candidate will be a dynamic, forward thinking, team player with a ‘can do’ attitude and a real passion to deliver as part of an expanding team with ambitious growth plans.

You will have significant experience in business development and / or income generation with a proven track record of generating income and meeting targets with strong commercial awareness.

You will have excellent communication and engagement skills, with the ability to work with a wide range of senior stakeholders including members, potential members, Charity Trustees, commercial suppliers and more widely.

You will be confident in managing, inspiring and engaging with both external and internal stakeholders and be a flexible and committed team player.

Main Role Responsibilities

To work with the Head of Commercial and Events on the development of the commercial strategy with the support of Trustees, the senior leadership team, members and other staff and stakeholders as necessary

To be responsible for identifying and delivering key income streams, as outlined in the commercial strategy to meet agreed financial targets and KPIs.

To manage existing and develop new relationships with customers to ensure customer satisfactions whilst achieving and maximising income opportunities.

Measure and evaluate the success of the commercial strategy business development and income generation workstreams.

To represent the NFCC to corporate audiences and at corporate events, delivering pitches and presentations. 

To continually be researching new business opportunities for specific target markets. 

To develop new corporate partnerships through relationship building.

To be responsible for the account management of appropriate partnerships and provide the highest level of relationship management.

Preparation of reports, briefing papers and other information on various matters, when required.to the senior management team and Trustees including liaison with senior members and officers across the National Fire Chiefs Council, other relevant staff across Fire and Rescue Services.

Act as liaison and first point of contact for commercial enquiries into the NFCC and dealing with them as appropriate. Enquiries may be from within the organisation, other fire and rescue services or elsewhere. 

To create and assist in the drafting of timely and well-informed reports, business cases and provide advice regarding commercial developments.

Develop an effective network with Fire and Rescue Service sector groups and other internal and external stakeholders. 

Establish and maintain management processes and systems that provide for clear and understandable management information.

If this sounds like the kind of opportunity that you would be interested in; please have a look at the Job Description and apply. 

How to apply:

Please complete the application form linked from the ‘apply now’ button. CV’s will NOT be accepted for this position.

Closing Date – 6th December 2024 with interviews being conducted w/c 16th December 2024.

PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment. 

We’re recruiting for a brilliant, committed and experienced fundraising professional to help build on the growth we’ve experienced in recent years, and move us to the next level.This is an exciting and inspiring opportunity for the right person, both in terms of the role itself, but also the key part you’ll play in helping to enable women who have survived trafficking and other forms of violence to recover and rebuild their lives.

An enhanced Disclosure and Barring Service check will be undertaken. Due to the nature of the work, this post is for women only.

Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Last time we asked, 100% said they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive
of one another.

Job description
We’re recruiting for a new Fundraising Manager to build on the growth and development we’ve experienced in recent years, and move us to the next level. You will work closely with senior leadership and colleagues across the organisation to
raise crucial funding, public support and awareness to underpin our organisationalstrategy. You will also develop and manage relationships with supporters and funders, as well as strategic partners and external suppliers as required.

Key tasks
● Management and development of all streams of fundraising
● Line management of 1x Fundraising Officer and 1x Grants Lead
● Management/liaison/briefing for external suppliers/freelancers/volunteers related to fundraising
● Uphold brand across fundraising
● Build and manage relationships, partnerships and connections to support Ella’s’ fundraising
● Lead on fundraising and related strategies and policies, and input into organisational strategies and policies
● Attend senior management meetings (weekly online), team check ins (weekly in-person) and other internal and external meetings online and in-person as required
● Monitor and report on targets

Additional tasks
● Support with Monitoring and Evaluation
● Support Ella’s’ communications as needed
● Represent and champion Ella’s at events, coalition groups, meetings and so on as appropriate
● Other tasks as required by Co-Directors or by role

More about Ella’s

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.

Here is a summary of our main activities:
● We run five safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
● We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
● We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our
organisation.
 

Main purpose

The Business Manager is a member of the school’s senior leadership team and is responsible for managing the strategic operation of the business functions of the Southover Partnership, including compliance, financial management, health and safety, human resources, premises, IT, and general administration.

The successful candidate will advise on and implement the day-to-day support that enables the Southover Partnership to operate effectively and efficiently, and which allows other members of the leadership team to focus on teaching and learning.

Duties and responsibilities

Leadership and strategy

· Under the direction of the Executive Headteacher (EHT), lead on all financial matters in the Southover Partnership, to enable successful financial performance and to ensure financial decisions are clearly linked to the Southover Partnership’s strategic goals

· Oversee recruitment processes and procedures

· Attend all senior leadership team meetings and report to Trustees where appropriate

· Allocate resources in line with the Southover Partnership school improvement plan and carry out long-term resource planning that reflects the school’s 5-year plan

· Take all decisions in line with the vision and values of the Southover Partnership, and encourage others to do the same

· Oversee and implement a marketing plan for the Southover Partnership, which utilises the Southover Partnership website, signage, the prospectus, and communications with current and prospective parents in collaboration with the EHT and Heads of School

· Monitor developments in technology and consider how it can be used to enhance the Southover Partnership’s business procedures and processes

· Implement the organisation’s fundraising and income generation strategy, choosing fundraising priorities in line with the Southover partnership strategic vision

· Be responsible for performance appraisal for all administrative staff, including supporting professional development

· Alongside the wider leadership team, ensure staff well-being is a priority and that the systems and processes are in place to support staff to be effective in their role

Compliance

· Manage the Southover Partnership’s compliance with statutory obligations including the SCR, and advise others on the relevant legal, regulatory and ethical requirements

· Track all the Southover Partnership policies and ensure they are updated in accordance with the policy review schedule

· Monitor and update the risk register

· Ensure that the Southover Partnership has adequate insurance cover at all times to include employer's liability, public liability, buildings and equipment cover, personal accident, professional indemnity, travel insurance and other relevant cover. (Professional advice should invariably be sought)

·To support the EHT to ensure that the school is compliant with all parts of the ISI guidelines.                                                                                                                 

Financial management

· In partnership with the EHT & SLT, create and manage the Southover Partnership’s budget and forecast future years’ budgets ensuring it is balanced, realistic, represents an effective use of funds and enables the EHT to make strategic, long-term decisions

· Submit the budget to the Trustee Board annually, & provide and present financial reports at least termly for the Trustees, providing insightful information to aid short- and longer-term decisions, including the consideration of financial risks

· Monitor the budget all year round, by providing monthly management accounts and reports to the EHT, advising where revisions or changes are needed, annotating all material variances and taking actions to rectify negative variances

· Manage day to day financial operations, including cash flow, invoicing, debt collection, payroll, payments and other transactions

· Ensure spending on petty cash and company cards is within the limits of the finance policy. Oversee the reconciliation of these accounts

· Review all monthly postings as part of the month end process, calculating and posting cut off adjustments e.g. accruals, prepayments and deferred income

· Deal with any customer and supplier account queries that have been escalated by the team

· Authorise supplier BACS payments and ensure all other external payments (e.g. PAYE and pensions) are up to date

· Comply with financial reporting requirements and submit statutory returns to the Charity Commission and Companies House

· Prepare accounts ready for audit, liaising with the auditor to ensure a prompt sign off of the annual accounts

· Oversee the Southover Partnership bank accounts on a day-to-day basis, ensuring money is banked, invoices are paid promptly, money owed is collected, and clear records are kept

· Lead on procurement processes, managing tenders where appropriate, conducting due diligence, benchmarking and evaluating suppliers, negotiating deals and ensuring value for money 

· Ensure the effective and efficient operation of staff involved in finance, delegating tasks to finance/administrative staff where appropriate; in particular, bookkeeping tasks, Local Authority contract management and resource ordering, to ensure best value

· Ensure that where applicable, Gift Aid is claimed on all charitable donations

· Maintain a strategic financial plan that will indicate the trends and requirements of the Southover Development Plan and will help formulate future year budgets

· At least annually, review calculations of fees and charges made to local authorities and schools to ensure they are appropriate and financially sound

Fundraising

· Investigate and recommend potential funders and funding streams to EHT and Trustees and follow up as required

Human resources

· Manage the Southover Partnership’s payroll provision with the payroll provider and approve monthly payrolls, ensuring all staff are paid correctly in a timely manner

· Manage day to day administration of the Pension scheme re starters, leavers and ad hoc forms, updating pension provider with monthly payroll contributions

· Ensure that recruitment, appraisal, disciplinary and grievance policies are administered in accordance with employment law

· With the EHT, conduct reviews of the Southover Partnership’s staffing structure to ensure effective deployment of staff and financial efficiency

· Ensure compliance with all relevant aspects of employment law including employment protection, equal pay, minimum wage, Working Time Directive, pensions or discrimination on the grounds of sex, race or disability

· Act as the EHT’s adviser on employment matters, including disciplinary procedures and ensure that the Southover Partnership has appropriate disciplinary and grievance procedures. Liaise with the external HR adviser where appropriate

· Participate in the recruitment of staff and handle related administration. Be responsible for ensuring the recruitment procedures are in line with Partnership policies

· Ensure that all relevant staff have contracts of employment including variations and maternity leave arrangements. Keep the Southover Partnership 's standard contracts & terms and conditions of service up-to-date as new legislation takes effect

· Lead on and monitor the effective use of staff access to support, counselling, Occupational Health and Education Support services both internally and externally in accordance with the Partnership policies and procedures

· Work with members of the Partnership Leadership Team to ensure that staff development needs are identified and that appropriate programmes are designed to meet such needs

Health and safety and facility & property management

· With the EHT, supervise the maintenance of the Southover Partnership’s sites

· Supervise the Facilities, Site and IT Officer to ensure Southover Partnership’s compliance with health and safety regulations, and put in place processes and procedures to ensure the safety of all in the Southover Partnership  

· Manage the Facilities, Site and IT Officer to:

· Ensure a safe, properly maintained and secure environment on all sites for the stakeholders of the Southover Partnership in which safe and effective learning can be provided

· Ensure the supervision of relevant planning and construction processes is undertaken in line with contractual obligations

· Ensure the continuing availability of utilities, site services and equipment

· Monitor, assess and review contractual obligations for outsourced services

· Ensure ancillary services e.g., cleaning, etc., are monitored and managed effectively

Office administration, IT & management information systems

· Keep records in accordance with the Southover Partnership’s record retention schedule and data protection law, ensuring information security and confidentiality at all times

· Administer Governor Hub

· Attend and support the Finance and Governance sub-committee and full Trustee Board meetings & ensure that the administrative support for school governance is carried out to a high standard

· Be the Southover Partnership’s lead on data protection, taking responsibility for monitoring data protection compliance and advising the Southover Partnership community on data protection issues

· Direct the work of the Facilities, Site and IT Officer to ensure the management of IT and management information at the Southover Partnership is efficient and up to date.

The School Business Manager will be required to safeguard and promote the welfare of children and young people and staff, and follow the Southover Partnership policies and the staff code of conduct.

Please note that this list of duties is illustrative of the general nature and level of responsibility of the role. It is not a comprehensive list of all tasks that the Head of Business and Finance will carry out. The postholder may be required to do other duties appropriate to the level of the role, as directed by the EHT.

The Talent Set are delighted to be working with Sue Ryder to find their new Social Media Manager. 

The charity offers a flexible working environment, with hybrid working one day per week from their London office.

This role will report into the Senior Digital Manager and will have 2 direct reports. You will oversee and develop the strategic management and growth of Sue Ryder’s busy social media pages and lead paid activity across Meta and other channels, managing ad accounts to support income generating activities, including fundraising and retail, promotion of online bereavement support services, and to support brand awareness activities. 

Key Responsibilities:

•  Collaborate with colleagues across Marcomms and provide strategic recommendations to maintain an integrated approach to all social media activity. 
•  Plan and implement organic and paid social activities for our ongoing, recurring and one-off campaigns across a wide variety of 
•  Support the Senior Social Media Officer to grow and maintain our national and local social media channels by planning and creating high-quality and engaging content.
•  Work with the Social Media Assistant to oversee daily moderation, adhering to Sue Ryder’s safeguarding processes. This includes moderating and responding to questions and messages, gathering qualitative insights from feedback and taking part in our weekend cover rota. 
•  Support the Senior Social Media Officer and Social Media Assistant to ensure that our retail social media pages are optimised and posting engaging content, and that our shop Facebook pages are well-managed for the shops to promote their activities.
•  Manage our ongoing reporting across organic and paid social media to help us continually evaluate our strategy, ensuring our channels are regularly optimised and using data and insight to inform decisions. 
•  Provide training and support to colleagues and teams across the organisation to improve their understanding of how Sue Ryder uses social media and how it can be beneficial to their own activity.
•  Maintain and update our social media policies and guidance for staff and volunteers using social media on behalf of Sue Ryder or to promote our work within their own networks. 
•  Out-of-hours moderation cover as required and this role will participate in our weekend cover rota.

Person Specification: 

•  Experience of managing and reporting on a large and busy portfolio of social media accounts across multiple platforms 
•  Experience in planning, sourcing and editing content in a range of formats (image, video, graphics) for social media, with excellent copywriting and proof-reading skills and a keen eye for detail
•  Experience of planning, implementing and optimising paid social media campaigns across a range of objectives, durations and budgets
•  Knowledge of content scheduling and co-ordination tools such as Sprout Social
•  Knowledge of social media monitoring and listening tools
•  Experience and understanding of optimising a social media strategy, including securing buy-in from colleagues across the organisation
•  Strong line management skills and the ability to influence colleagues from other directorates
•  Intermediate level skills in Canva, Photoshop and Premier Pro (or other image and video editing software)
•  A can-do approach, with a positive attitude and willingness to support others across the organisation
•  Experience of working across a multi-disciplinary team, prioritising content for relevant channels where necessary
•  Experience of monitoring social media out of office hours within a framework

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process

Trusts & Foundations Development Manager

Join our client as a Trusts & Foundations Development Manager, this will be the first role in this speciality and will proactively develop programme ideas into winnable proposals and progress income from trusts and foundations.

Job title: Trusts & Foundations Development Manager

Salary Range: £45,000 per annum

Application deadline: Friday 29th November

Location:  Hybrid /London

Start date: ASAP

This charity works across three dozen countries around the world, an independent non-profit organisation that supports journalists and civil society to help drive change in countries experiencing conflict, crisis, and transition. Their work includes:

• Training and mentoring: trains and mentors journalists and rights activists to improve their ability to identify and present factual information.
• Providing platforms: helping local talent establish and strengthen media outlets and civic groups.
• Removing barriers: working with partners to remove barriers to free expression and citizen engagement
• Strengthening media and civil society: helping strengthen the ability of media and civil society to speak out.
• Empowering societies: helping societies find their own solutions.

SUMMARY:

Reporting to the Global Development Director, the successful candidate will be a self-starter with the relevant experience, skills and relationships to develop a portfolio of prospects and grant makers.

The Trusts & Foundations Development Manager will work as part of a collaborative and friendly development team and work closely with programmes to develop new ideas and applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To identify suitable trust and foundation donors and establish relationships, with involvement from the GDD;
• Work with programme teams to develop new ideas for business development and submit to known and identified trusts & foundations;
• Manage the stewardship of the trusts and foundations portfolio, crafting winnable applications, and delivering reports as part of the engagement process;
• Work closely with the institutional development managers to identify opportunities for their portfolios and on institutional proposal development when necessary;
• Develop strategies for engaging new prospective donors through research and represent the organsation through networking;
• Gather and share information on new potential funding and/or themes and contribute to the intelligence and MEL functions with donor information and competitor mapping;
• Manage and develop existing relationships in collaboration with international programmes;
• Line management of a Development Assistant and coordination of their support to other team member.

KNOWLEDGE, SKILLS AND ABILITIES:

• At least 5 years of experience working in a similar role;
• Significant and demonstrable experience of securing income from trusts and foundations;
• Ability to work independently and as part of a team;
• High quality verbal and written communication, problem-solving, critical thinking and a desire to collaborate with peers;
• Proven successful experience in identifying and securing unpublished funding opportunities;
• Ability to deliver high-level presentations to donors, clients and internal audiences.

Other roles you may have experience of could include: Trusts Fundraiser, Foundations Fundraiser, Trusts and Foundations Fundraiser, Fundraising, Partnerships Manager, Fundraising Partnerships, Income Generation, Income Generation, Fundraiser, Engagement, Trusts, Trusts Fundraising Officer, Foundations Fundraising Manager, Trusts and Grants Fundraising Manager, Fundraising Manager, Trusts Fundraiser, Trusts and Grants Fundraiser, Corporate Fundraising, Corporate Fundraising Executive, Corporate Fundraising Manager, Corporate and Events Fundraiser.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are delighted to introduce this job opportunity at the Culture Trust Luton for a 0.5 Project Manager. Through a successful funding application to The National Lottery Heritage Fund, we have been awarded £177,513 funding to deliver a Resilience project called ‘Reconnect’. This multi-faceted project explores the Trust’s customer services, sites and operations. There is also funding to deliver events and consultations as well as creative activities to promote engagement and volunteering. The Project also has a budget for making operational improvements that have been identified through the project.

We seek an experienced Project Manager to draw together the delivery of this project, coordinate specialist consultants, creatives and community groups and work with the Culture Trust Team on exploring and embedding change.We are a progressive, Luton-based, arts and cultural charity with a mission to connect communities through culture and creativity. We welcome 250,000 people across the year to our stunning heritage sites; the Hat Factory Arts Centre, Hat District creative workspaces, Wardown House Museum and Gallery, and Stockwood Discovery Centre. The Reconnect Project will work across all our functions, but there will be a particular focus on Stockwood Discovery Centre for community activities and volunteering. 

Robertson Bell are working on behalf of The King’s Trust to recruit to a Treasury Manager position on a permanent basis. At The King’s Trust, we believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing. We help young people from disadvantaged communities and those facing the greatest adversity by supporting them to build the confidence and skills to live, learn and earn.

The role of the Treasury Accountant is to ensure the effective management of the Trust's cash and investments and timely and accurate maintenance of the ledger.  The role is expected to ensure that the treasury reconciliations are updated on a regular basis, manage the issue and governance of cash and procurement cards and assist the Head of Financial Operations in the stewardship of our cash and investment balances.

Key Responsibilities:

• Oversee the management, monitoring, and reporting of the Trust’s financial instruments, driving optimal performance and security.
• Act as the key liaison for internal stakeholders and Banking institutions, expertly managing transfers, investments, credit facilities, and account structures.
• Maintain and improve the bank mandates and user access framework, ensuring compliance and efficiency.
• Collaborate with the finance governance team to strengthen fraud prevention and monetary risk controls.
• Record and manage treasury transactions in the ledgers, upholding the highest standards of financial accuracy.
• Lead the monthly reconciliation of treasury codes, swiftly resolving issues and mitigating risks to maintain financial stability.
• Manage month-end treasury operations, delivering insightful reports that guide strategic decision-making.
• Provide in-depth working capital analysis, enabling senior stakeholders to optimise cash planning and maximise fund returns.
• Develop and deliver comprehensive cashflow reports and forecasts for Trustees and other key stakeholders.
• Partner with the Transactions Manager to enforce robust financial controls and oversee effective cash management training to enhance the organisation's control culture.

The successful candidate will:

• Be a qualified Accountant, part-qualified or qualified by experience.
• Have excellent interpersonal and communication skills in order to effectively produce information for financial stakeholders across the Trust.
• Be an experienced treasury and accounting professional who can confidently monitor cashflow, lead in liquidity reporting and forecasting, and manage working capital and analysis.
• Have experience working with banks, bank accounts, purchase ledger and procurement teams to promote effective and strong relationships.

The successful candidate will be based in their Birmingham office, requiring you to go into the office three days per week. You will also benefit from a fantastic holiday package, including 30 days annual leave, plus bank holidays and closure over Christmas and New Year.

Applications will be under constant review before the closing date so please submit your application to our agent Robertson Bell. Apply now to be considered!

Global Canopy is a data-driven not for profit delivering real transparency and accountability for market impacts on nature and people. Our special focus is on ending deforestation – an essential step in achieving urgent global goals on climate, nature and human rights.

As People and Culture Manager, working to the Director of Planning and Execution, you will be responsible for the evolution of the People function at Global Canopy. Providing support to the Leadership Team and colleagues across teams, you will be at the heart of an inclusive culture. You will lead on People initiatives that create stronger relationships, more effective learning and professional development, and crucially better delivery of our work and greater impact as an organisation.

You will bring strong relationship-building and influencing skills and deep technical expertise to ensure that we can recruit, retain, develop, support and deeply engage the people we rely on to deliver our vital work for forests, nature and human rights. You will manage all aspects of team members’ journey with the organisation, including recruitment, performance management, employee relations and payroll.

Requirements

To be successful in this role, these are the things that will matter the most: 

• People-first and positive approach to HR management 
• Broad experience of managing human resources work across organisations, with a good understanding of HR procedures and legislation in the UK
• A deep alignment with our values and our mission, and a passion for collaboratively contributing to a deeply grounded organisational culture in which people thrive

Essential behavioural competencies: 

• Leading with warmth 
• Credibility as both structured and effective as well as emotionally intelligent
• Able to handle difficult situations sensitively and confidentially
• Initiative & ability to manage and prioritise own workload, working to deadlines
• Creativity

At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities.

Global Canopy works on issues of global deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We would welcome applications from people from these regions.

Applicant data will be managed in accordance with the candidate privacy policy available on our website. 

Phoenix Futures have an exciting opportunity for someone looking to develop their career as a data management professional, as well as make a difference to the lives of people affected by addiction across the UK.

Within this varied and interesting role, you will have the opportunity to work closely with our frontline teams to support them to make decisions on how best to ensure our services are inclusive and effective. We strive to be the best and utilising data insight to help inform decision making has a key role in ensuring we do our best to support the people who use our services. Moreover, you’ll also work as part of a highly skilled team to ensure compliance with GDPR across the organisation, as well as ensure our data systems are fit for purpose.

The Role
As Data and Performance Manager, you will support Phoenix Futures to achieve our purpose for everyone to be able to achieve their potential for themselves, their families and communities. You will be part of a passionate and skilled Quality & Performance Team. The role is full time 37.5 hours per week.

About You
To join us as Data and Performance Manager, you will need: 

• A passion and commitment to using data to improve service delivery
• Experience of providing Systems Support – you will support the development of case management systems across the organisation, working with both external and internal stakeholders
• An interest in Data Analysis – you will analyse data to create insight and reports for service performance and market analysis purposes 
• Experience of GDPR Compliance - Acting as Data Protection Officer for the organisation
• Experience of Line Management – you will manage the Data and Systems Officer for production of regular reports and systems support
• To have excellent communication skills, both written and verbal
• To be determined, with a drive to succeed and a willingness to learn
• To be enthusiastic about making a real difference to the lives of people we support

Your Rewards

• Starting salary of £35,500 per annum with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £41,000 per annum.
• Flexible working available with flexible work location including option of home-based working
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system 
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

The Quality and Performance Team
Due to sustained growth across the organisation, the experienced Quality & Performance Team (Q&P) have recently expanded to become a 12-person team. Q&P is formed of sub teams including Health and Safety, Reducing Harm, Innovation and Improvement, as well as Quality and Compliance.

The Quality and Performance Team are typically home-based, with occasional travel to operational services and/or London when required.

About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

We use our expertise to support people in their personal recovery and to improve their lives. We are dedicated to advocating for people who are often overlooked and stigmatised, to ensure they have a fair chance to lead healthy and fulfilling lives. Our aim is for everyone to be able to achieve their potential for themselves, their families and communities.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix Futures and we can get to know you.

If shortlisted, the interview process for the Data and Performance Manager role will be a 2-stage process. The first stage will include a short excel-based skills task, with the second stage being a virtual interview via Microsoft Teams. We expect to all interviews to take place for this role W/C 9th December 2024.

If shortlisted, all details will be provided well in advance – including the skill task - so that you can feel adequately prepared, and so we can support you with reasonable adjustments as required.

Finally, please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an experienced Supporter Care Manager to oversee our Supporter Care services.

Fostering lasting relationships with our supporters is essential to increase awareness and raise funds to help protect refugees. 

You will manage our fulfilment agency and Supporter Care Co-ordinator to ensure donations, thanking, and supporter enquiries are handled in a prompt and professional manner. You will also work closely with the Data Team, Fundraising Team, and Communications Team to ensure the delivery of an efficient and positive supporter experience across all channels.

The ideal candidate will possess empathy, patience, and strong communication skills. They will also be familiar with documenting, monitoring, and troubleshooting business processes.

We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

• Manage our fulfilment agency including setting and monitoring levels of service provided, and leading on procurement when required.
• Line manage the Supporter Care Co-ordinator providing guidance and professional development opportunities.
• Develop, implement, and maintain Supporter Care Policies and Guidelines.
• Provide regular training and briefings to prepare internal and external call handling and fulfilment teams.
• Manage the Supporter Care helpdesk; ensuring prompt and accurate responses to enquiries received via phone, email, post, and web forms.
• Effectively resolve enquiries, requests for information, and complaints via appropriate channels, and update our records accordingly.
• Work closely with colleagues in Digital Communications to respond to supporter queries and comments made via social channels.
• Work closely with Communications in responding to reputational or issues-based queries.
• Be the first point of contact for Legacy pledgers, enquirers, and intenders, stewarding as required and liaising with fundraising team members.
• Champion Supporter Care best practices across the organisation.
• Work with the Senior Database Manager to streamline supporter care processes and ensure accuracy of data.
• Ensure that supporter data is managed in accordance with data protection laws and Charity Commission regulations.
• Share supporter feedback with the wider team to promote a supporter focussed organisation.
• Manage and develop our approach to thanking, deciding the appropriate channel, frequency, and level of personalisation for different types of donors.
• Lead and/or support on in-person and online events to deepen supporter care as required.
• Collaborate with Fundraising Teams to conduct market research to better understand the behaviours of both existing and prospective audiences.
• Provide colleagues with Supporter Care training and resources.
• Support the Senior Database Manager with annual planning and budgeting.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience of managing or working with a fulfilment agency to deliver excellent customer service.
• Experience of working in a customer care environment, leading, or managing a supporter (or customer) care programme and interacting with supporters/customers on the telephone, by email, and in writing.
• Experience using Salesforce or similar CRM products/fundraising databases.

 Essential Skills/Knowledge

• Ability to prioritise multiple tasks within a collaborative team environment.
• Strong problem-solving skills with the ability to gather relevant information and draw clear, logical conclusions to resolve issues effectively.
• Strong written and verbal communication and interpersonal skills.
• Demonstrates patience, empathy, and understanding.
• Attention to detail.
• An understanding of data protection regulations, such as the GDPR, especially with regards to supporter/customer individual rights.
• Proficient in Microsoft Office Suite.

Desirable Skills/Experience  

• Experience of or interest in the charity sector, in particular humanitarian response/international development.
• Line management.
• Experience with fundraising administration such as Gift Aid, marketing preferences, and direct debits.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 9am, Monday 2nd December 2024

Interviews date: Week commencing 9th December 2024

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 
 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About the role

The Philanthropy Account Manager sits within the Philanthropy Team and will work with supporters who are giving at the five and six-figure level. They can be individuals, couples or small family trusts and often support many different areas of our work, both financially and non-financially. As a team we are a friendly, innovative, creative, collaborative team and, whilst we have an ambitious income target this year, we are bold in our ambitions for growth. We are always up for trying new things, taking a few risks and learning from when things fail. Our ultimate goal is to enable our donors’ support to be as impactful as possible, and inspire their loyalty and commitment to our mission to end homelessness.

The Philanthropy Manager role is varied, and alongside managing a portfolio of warm donors and prospects and securing five and six-figure gifts, there will be opportunities to lead on fundraising campaigns, events and other key projects. Other parts of the role include actively seeking new business working with our prospect researcher, building relationships to support and facilitate peer-to-peer giving, and finding new and creative ways to engage both new and existing donors in Crisis’ work. Creating compelling proposals, cases for support, reports and other bespoke communications will also be required. The successful candidate will manage, coach, and inspire the Philanthropy Administrator, and support them with their workload.

About you

We are looking for someone who has:

• A proven track record of building strong relationships with prospects and donors and securing gifts at the four to five-figure level.
• Experience of engaging and influencing high-value and high-profile individuals; understanding their motivations and inspiring confidence.
• Excellent communication skills, both written and verbal (including listening skills).
• Excellent influencing skills to develop internal and external relationships.
• An entrepreneurial and creative approach, with the ability to spot opportunities to bring supporters closer to Crisis’ work.
• Ability to manage projects, events and fundraising campaigns.
• Is passionate about social injustice, believes in an equitable society and is excited to support us in our mission of ending homelessness

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. 

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.

• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Two-days (pro rata) wellbeing days
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 1st December 2024 at 23:59

Can I use Artificial Intelligence (AI) technology for my application?
 We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094