Marketing Jobs

Prospectus are delighted to be working with War on Want as they search for a passionate Senior Income and Engagement Officer to join their team.

War on Want campaigns in the UK to challenge human rights abusing corporations and governments, and hold those responsible for inequality and poverty to account. They publish in-depth research exposing injustice and human rights abuse globally. They work in partnership with grassroots groups, trade unions and workers’ organisations in the Global South. This is an exciting opportunity for someone who is passionate about political activism, ready for a brilliant next step in fundraising.

Working closely with the Director of Income & Engagement, your strategies and campaigns will deepen the relationship between War on Want and its individual supporters to both increase participation in their campaigns and grow unrestricted income.

The campaigns you run will acquire, retain, and develop individual supporters using a range of channels both on and offline. The ultimate aim of these activities is to increase the number of active War on Want members who support their work through regular direct debit donations. In addition, you will lead War on Want’s legacy programme and manage the Income & Engagement Assistant to ensure the delivery of first-class supporter care processes and an unbeatable supporter experience.

As individual giving lead, you will join the team at a very exciting time. They have recently launched a new supporter mobilisation strategy to bring transformative growth to our supporter base. This role would be well suited to someone who has worked across a range of channels: tele-marketing, direct mail and digital. You will have a passion for political change and activism!

The starting salary is £46,636 and the role is hybrid working, with one day a month at War on Want’s head office. More in-person days are required on an ad-hoc basis.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

JOB DESCRIPTION AND PERSON SPECIFICATION

We are looking to recruit an exceptional Area Manager to provide direction and leadership to support the continued modernization and growth our retail operations. The Area Manager will support a passionate and committed retail team to deliver profit, promote fundraising and support eye health and public awareness. They will ensure that the business is run in a robust, transparent, compliant and efficient way in line with our values – whilst contributing expertise and energy to the wider charity.

 

Responsible to

Director of Retail

 

Direct reports

15 Shop Managers (direct)

 

Working hours and contract

Full time/permanent

 

Salary

£35,000 - £45,000 plus full travel expenses

Location

Central & Greater London

Start date

 

September 2024

 

 

 

Role Responsibilities:

Strategy, planning and growth

· Track progress against plans and budgets, and support shop teams to adapt, phase and prioritise work where appropriate.

· Ensure that broad and long-term thinking is brought to decision making and avoid reactionary behaviour, whilst capitalising on arising opportunities.

· Support the delivery of a five-year Retail Strategy (2024 – 2028), to include:

o The professionalisation of our systems and processes to capitalise on all income opportunities.

o Putting a positive customer experience at the heart of our approach.

o Delivering income upwards of £2.5m per annum with year-on-year growth to £10.6m by 2028/29.

o Deliver Gift Aid targets across all shops.

o Assist the Retail Development Manager in launching new shops.

o Utilise digital and social media to drive footfall and stock donations.

o Support fundraising through the shops, including legacy and IG marketing.

o Tailor each shop in the portfolio to maximise the potential of its unique location and its role in the business – including exploration of clearance, vintage, furniture and books.

o Create a framework of retail standards of excellence and ensure shops are managed and maintained to those standards.

 

 

Sales and Profit

 

• Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the area financial performance
• Foster a creative and entrepreneurial environment where team members seek to maximise income in new and innovative ways both within their shops and through a variety of channels, such as community events
• Drive the team to maximise income from Gift Aid on donated products
• Ensure that all financial procedures are adhered to and executed in a timely fashion by the shop teams

Shop Floor

 

• Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop management and Retail Partnerships team
• Ensure compliance with efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and internal regulations regarding donated stock are adhered to
• Inspire the team to provide a great customer and donor experience, which enables us to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Director of Retail within the agreed timeframes
• Empower the team to work in partnership with the Visual Merchandising Manager to create original, appropriate and commercially successful visual merchandising displays, including shop windows
• Make sure that all procedures for the sale of new and donated corporate products are followed by the volunteer team
• Work with the Director of Retail to ensure our shops are in good condition, maximise their potential and are fit for purpose
• Provide a safe and healthy working environment and ensure that all team members are aware of and operate within our health and safety policies and procedures, including waste management and customer safety

 

Leadership – Volunteers

 

• Support the Volunteer Manager and shop management teams to recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise income and profitability and guarantee the smooth running of the area.
• Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Define and develop our retail volunteer programme to ensure first rate volunteer experience, engagement, and great customer experience.

• Connect the volunteer team with our work and help them to understand the value of their contribution.

 

Leadership - Paid Staff

 

· Support members of the charity retail team to embed a high performing, motivated, collaborative, creative and dynamic culture – and seek opportunities to celebrate success

· Provide line management, leadership and growth opportunities to the Shop Management team.

· Support new starters with comprehensive induction and training.

• Ensure effective training, development and performance management of paid staff

· Support the annual appraisal and probation processes for all reports.

• Work within our policies and procedures when dealing with problems at work

 

 

 

Management - Being part of Vision Foundation

 

• Play active part in the charity, including attending and contributing to all-staff meetings
• Play a key role in enabling the shop to represent the charity and increase the knowledge of the local community about our mission and work
• Be accountable for the integration of each shop into the local community in collaboration with the shop teams
• Empower the team to respond to all appeals and fundraising opportunities.
• Adhere to and enforce our safeguarding policies

Other

• Required to adhere to our vision, mission and values
• Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Governance, finance and operations

 

· Understand and mitigate risk in the context of charity retail and multi-site working.

· Ensure timely and accurate performance reporting to Director of Retail.

· Support the Director of Retail in:

o Developing annual budgets, report variance and reforecast as appropriate.

o Developing and maintaining up to date policies and procedures and ensure these are embedded across the shops operation.

· Maintain up to date knowledge of charity law affecting retail and advice on emerging issues.

· Ensure all retail income is raised lawfully, including data protection legislation, Charity Commission guidance and Fundraising Standards/Charity Retail Association codes of practice.

· Ensure compliance with all relevant legislation including Trading standards, Health & Safety, fire and building regulations for the retail premises, ensuring annual inspections and training of all staff and volunteers.

 

 

Impact

 

· Explore opportunities to deliver the wider impact of the charity through the “shop front” of our retail portfolio, including employment, volunteer and training placements for blind and partially sighted people.

· Support eye health messaging through the shops.

· Support public awareness and understanding about visual impairment and visually impaired people.

· Share with customers the impact of the funds raised through shopping with us through in store communications, staff training and social media.

 

Personal attributes

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

• Comfortable working in a small team both strategically and operationally

• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

• Able to provide positive, dynamic, tenacious and flexible leadership at all times.

• Results-driven, able to measure and quantify own outcomes.

• Adaptable to changing landscape and evolving organisation.

• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

• Excellent verbal and written communication skills

• Highly organised with ability to plan effectively and allocate resources appropriately.

• Committed to equal opportunities and inclusion

• An understanding of and commitment to blind and vision impaired people.

 

 

Person specification:

Skills, knowledge & experience

Essential 

 

· Experience in retail management delivering significant sales and profit growth across multiple sites, ideally in a charity retail context

· Experience of developing and managing budgets

· Experience of EPOS systems and Gift Aid

· Experience of setting and managing income and expenditure budgets

· Experience of leading and line managing others to develop and grow, building and maintaining a high performing team culture

Personal attributes

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

• Comfortable working in a small team both strategically and operationally

• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

• Able to provide positive, dynamic, tenacious and flexible leadership at all times.

• Results-driven, able to measure and quantify own outcomes.

• Adaptable to changing landscape and evolving organisation.

• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

• Excellent verbal and written communication skills

• Highly organised with ability to plan effectively and allocate resources appropriately.

• Committed to equal opportunities and inclusion

• An understanding of and commitment to blind and vision impaired people.

Other benefits

We value our staff and volunteers and want to make sure that they are supported in their work. We also offer:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Study leave and financial support for training & development

· A cycle to work scheme, eye test vouchers, a staff loan scheme, and access to an Employee Assistance Program

· An active Social Committee and staff events

 

 

The Café forms part of a central hub, housing a daytime café for the community and an after-school Youth Café that connects vulnerable young people to positive and inspiring role-models from their community, empowering and inspiring them to become active citizens in their community. The space is used for two similar, but distinct purposes and excellent working relationships between these are essential. This role is responsible for the daytime café and related income generating activities.

An initiative of the Matrix Trust, our café has built an excellent reputation, with the vision to provide a space for local people to retreat to, where they will find a friendly welcome and an opportunity to give back to the community. Key elements include: quality coffee, delicious healthy food, a calm but welcoming environment, and an eco-friendly, low waste ethos.

The Café is open 5 days a week, 8:30am to 3pm on Tuesday to Friday and 10am to 3pm on Saturdays. 

Day-to-Day Responsibilities

● Oversee the efficient daily operation of the café, ensuring high standards and excellent customer service.

● Engage customers, take and serve orders, and drive sales.

● Ensure all health & safety and food safety standards are met.

● Maintain a clean, welcoming, and friendly environment for customers.

● Manage stock levels, place supply orders, and handle cash management, including cashing up and reporting till adjustments.

● Develop and maintain a visually inviting space with up-to-date menus and quality food offerings.

● Implement and follow food rotation and waste management procedures to minimise waste and maximise margins.

● Utilise and develop methods that encourage repeat business.

● Secure the café at the end of the shift.

● Ensure all food and drinks served are of the highest quality.

● Achieve and maintain an excellent food standards rating.

● Liaising with the Head of Operations, oversee maintenance and repair of café equipment, ensuring everything is in working order.

Customer Service

● Ensure customers have an efficient and enjoyable experience, consistently exceeding service and value expectations.

● Address customer complaints or refunds in a professional manner.

● Upsell products as appropriate and ensure the team is knowledgeable about the menu items.

● Foster a welcoming atmosphere for all customers, including regulars and first-time visitors.

Team Management

● Recruit, train, support, and lead a small team of paid staff, volunteers, and apprentices, including at-risk young people.

● Plan staff rotas, monitor performance, and conduct appraisals to recognise training needs and potential.

● Ensure the team maintains a clean, visually inviting space.

● Act as a positive role model for young apprentices, volunteers, and work experience students.

● Develop and implement staff development programmes, including team-building activities.

Café Development

● Develop seasonal menus and menu items to celebrate calendar events.

● Promote the vision of Matrix through the café.

● Be passionate about the vision of the café.

● Achieve café goals and targets set by the Board of Directors.

● Identify areas for development that will drive the business forward, keeping abreast of new concepts and ideas in the industry.

● Ensure that customers are given an efficient and enjoyable experience and that service and value expectations are consistently exceeded.

● Collaborate with marketing and business development to create promotional strategies, including social media campaigns.

Building and Event Management

● Liaise with the Head of Operations about any building maintenance issues.

● Promote the hireable spaces and arrange events that enhance the café’s offerings.

● Encourage use of the café by local groups such as creatives, book clubs, parents etc.

● Manage café events, ensuring the team sets up the space as required and that the hirers are properly looked after.

● Coordinate with local businesses and community organisations for partnerships and events.

General and Wider Charity Involvement

● Be a proactive part of the wider Matrix team, getting involved in projects that benefit the mission of Matrix, such as fundraising activities or team projects.

● Ensure knowledge of current Matrix projects and their impact.

● Participate in community outreach programmes and initiatives that align with the café’s social enterprise goals.

For further details, please see attached Job Pack.

Community and Engagement Manager

Position: Community and Engagement Manager

Location: Teddington, TW11 8HT

Salary Range (depending on experience): pro rata of £32,910 – £38,745 incl. OLW

Hours: Part-time 21 hours per week. We are able to offer some flexibility with the role such as term time only or flexibility with days/times.

Contract: Permanent

Annual Leave: 25 days leave plus bank holidays or pro rata of if part time

Closing date: Sunday 9pm 14th July 2024, or before if a suitable candidate is found.

We reserve the right to close the application early.  An early application is strongly recommended as shortlisting and interviews will be held on an ongoing basis.

About the role

Richmond AID is seeking an energetic and enthusiastic person who will support our vision of putting Deaf and Disabled people at the centre of everything we do. We are looking for an experienced person who can develop and implement an engagement and co-production strategy. You will work closely with our other managers and play an integral role in the management team.

The role involves leading the delivery and development of our dynamic Community and Engagement team. This multidisciplinary team currently has 6 direct reports and services include: BuddyUp, Spade gardening service, Mental Health Peer Support service, Connect to Tech digital training, Campaigning and our wide range of peer group activities.  There is a variety of skills and experience which will require someone to We are looking for someone to not just manage these services, but to lead their development and widen our coverage across the borough of Richmond. This will predominantly involve supporting the people involved to be leaders of their own projects, developing/modernising our delivery model, ensuring projects meet targets and quality standards and when required also being involved in supporting direct service delivery.

We are looking for a motivated, resilient and ambitious manager to join our amazing team. This is a fantastic opportunity for you to play an integral role in improving the lives of Deaf and Disabled people.

About you

You will have strong leadership skills with experience of managing a multi-disciplinary team. You will lead our engagement, co-production and campaign strategy and manage our Community and Engagement team instilling these values through all our work. You must be committed to the value of participative community engagement, have a great understanding of the needs of diverse communities, and a passion for social justice and supporting Disabled people.

You must have experience in the delivery of community facing services and be able to  demonstrate an understanding of the challenges faced by Disabled people. It is essential you bring passion, dynamic ideas and creativity to the role.

You will be an excellent networker internally and externally. You will have strong influencing skills, and will have the right blend and balance of people skills with excellent communication and project management abilities. You must be comfortable connecting with the wider community, able to listen, gather the views of local people, and feed these back into our wider programme of work. You’ll be confident in participative strategies and tools such as facilitating groups, arranging events, developing surveys, gathering views and responding to consultations.

You will have experience of managing a team covering a wide range of projects and interests. You will know what it takes to set up and manage a project and ensure it meets the intended outcomes.

You will be skilled in managing group dynamics and supporting your team to have boundaries with clients. You will also have experience of managing Safeguarding issues. Above all you must bring a positive, solution focused attitude.

Experience of campaigning work, with a track record of delivering innovative digital campaigns that have led to real change, would be an advantage.

About Richmond AID

Richmond AID offers 25 days annual leave plus eight bank holidays pro rata. Normal office hours are 9am to 5.15pm Monday to Thursday and 9am to 5pm on Fridays. You will be based at our offices in the Disability Action and Advice Centre, 4 Waldegrave Road, Teddington, TW11 8HT but may need to work from other locations as needed.

Related roles: volunteer manager, services manager, service coordinator, community development facilitator, campaign manager, community engagement, co-production manager, activities coordinator.

Head of Commercial Insight and Development

This is an exciting new role within the organisation where you will have the opportunity to work collaboratively with all programme teams and the Associate Director of National Programme Development.

This is a full time role with the option of remote (home based) or agile working between the office situated in Vauxhall, London.

Position: Head of Commercial Insight and Development

Location: Home based or agile

Hours: Full time, 35 hours per week (flexible working available)

Salary: £45,284 to £53,910 per annum (£48,284 to £56,910 inclusive of London Allowance)

Contract: Permanent

Closing Date: 12th July 2024. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Shortlisting: Monday 15th/Tuesday 16th July

1st stage interviews: Tuesday 23rd July (online)

2nd stage interviews: Thursday 1st August (f2f)

Work for an organisation that research shows is one of the most trusted major voluntary sector brands

The Role

The head of Commercial Insights and Development will explore strategic initiatives aimed at driving revenue, growth and enhancing market competitiveness, evaluating existing programmes and products to determine their commercial viability and bring them to market.

Additionally, this will translate market insights into actionable recommendations for new programmes and product development, creating monetisation and pricing strategies.

About You

It is essential that you:

• Exhibit the ability to develop market-leading commercial propositions, and contribute to the growth and sustainability of national programmes
• Can demonstrate a strong background in commercial strategic development with proven influencing skills
• Are curious in your outlook and approach, have a strategic mindset and the ability to think critically and anticipate market trends
• Can expertly evaluate existing programmes and products to determine their commercial viability and support the process of bringing them to market. 
• Have strong experience translating market insights into actionable recommendations for new programmes and product development
• Possess excellent leadership and team management skills, with the ability to inspire, collaborate and motivate cross-functional teams.

About the Organisation

Join a leading charity provider of mental health services in England that supports thousands of people through groups, services, campaigns and advice and information. This work supports the organisation in delivering its mission: “A better life for everyone severely affected by mental illness.”

The charities challenge the causes of poor mental health and provides people with the tools they need to live their best possible life at home, school and work.

In everything the charity does, it seeks to demonstrate the values: Passion, Equity, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses.

You will also receive: 

• Employer funded pension
• Flexible working
• Life assurance

• Eye care vouchers
• Training opportunities
• 25 days annual leave, rising to 30 plus Bank Holidays
• Rewards, benefits and recognition platform
• Employee assistance programme
• Your birthday off
• Plus many more great benefits…

“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference” Current staff member

We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

You may also have experience in areas such as Commercial, Commercial Insight, Insight, Insight and Development, Commercial Insight and Development, Strategic Development, Head of Commercial, Head of Commercial Insight, Head of Insight, Head of Insight and Development, Head of Commercial Insight and Development, Head of Strategic Development, Director of Commercial Insight and Development. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Join our team as a Senior Campaigns Adviser (Digital) and lead the production of our campaigning communications and actions, with particular focus on impactful digital campaigns. You'll be at the forefront of driving positive change for people with Motor Neurone Disease (MND) by helping our supporters to influence politicians and decision makers.

In this role, you will work with the National Campaigns Manager to plan, develop, deliver, and evaluate our digital campaigns across England, Wales, and Northern Ireland. Your innovative approach will help grow our base of digital supporters and create engaging online and offline campaigning tools.

Working closely with our Policy and Campaigns team, you'll ensure our campaigns are backed by solid evidence and clear policy objectives. You will manage our social media channels, creating original content that resonates with our audience, and ensuring our campaigns are consistently engaging and effective.

Collaboration is key in this role as you will work with various teams within the organisation.

We are looking for a proactive and dedicated individual who is passionate about making a difference. If you have a strong background in digital campaigning and are ready to take on a leadership role, we would love to hear from you.

Apply now to join us in creating positive change for those living with and affected by MND.

Hybrid Working Expectations: up to 2 days per week office attendance (Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

What are we looking for?

A dedicated professional with a good understanding of health, social services, and welfare. You will have a good understanding of political decision-making processes at both national and local levels.

With experience in a campaigns environment in the third or public sector, you will have a proven track record in developing, planning, and delivering successful campaigns, with expertise in creating campaign materials and using e-campaigning software like Engaging Networks.

As a successful candidate, you will be outcome-focused, with strong reporting and negotiating skills. You should be able to manage your workload effectively and demonstrate good IT skills including experience with Microsoft Office.

A willingness to work flexibly, including some evenings and weekends, is required. Regular travel within the UK, including overnight stays, is also necessary.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Expertise in developing, planning and delivering campaigns to successfully bring about change.
• A good understanding of political decision-making processes nationally and locally.
• Excellent verbal, writing, presentation, organisational and administrative skills.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

Sobell House is a hospice based in Oxford. It is jointly funded by the NHS and Sobell House Hospice Charity. The hospice offers specialist palliative care to those facing life threatening illness, death and bereavement in Oxfordshire. 

It is our mission to enrich the lives of our patients and those who love and care for them. We aim to make sure that excellent palliative and end of life care is available to everybody in our community who needs it.

This is an exciting opportunity for an individual to join our Charity Fundraising Team in a newly formed role. We are looking for an individual with a passion for making a difference and who thrives on building long-term, multi-faceted relationships.

You will be responsible for the delivery and growth of our philanthropy and corporate fundraising programmes, building significant donor relationships including creating, developing and implementing a portfolio of donor cultivation, stewardship and touchpoints.

Your role will highlight the vital work Sobell House does, and raise vital income for Sobell House.

Overall Tasks and Responsibilities:

• Work proactively to deliver and maximise philanthropic and corporate relationships and delivery of income targets
• Secure long-term, sustainable income from High Net Worth Individuals (HNWIs) and Corporate Partners to meet fundraising targets
• Work with the Director of Fundraising and Fundraising Management Team to build and grow a donor pipeline by identifying potential prospects and connecting networks
• Diversify the Corporate Partnerships and Philanthropy income streams by developing a suite of opportunities for income generation including; multi-year donations, sponsorship, Gifts in Kind, Charity of the Year, Sobell Business Club and payroll giving as well as stocks and shares
• Build, manage and maintain a portfolio of HNWI and Corporate events
• Steward relationships to ensure donor satisfaction and long-term financial commitment, including detailed and timely reporting
• Manage effective and collaborative relationships with colleagues across Sobell House to support prospect cultivation and donor stewardship
• Review and develop strategic plans with the Director of Fundraising and Relationship Fundraising Manager to ensure growth and sustainability
• Manage and maintain donor records and plans on our CRM, Donorfy.
• Develop and maintain stewardship plans to ensure successful development of prospects

Salary: £32,853

Hours of Work: 37.5 hours per week

Holiday Entitlement: 36 including 8 Bank Holidays

Pension: 7% employer pension contribution

Sick Pay: 6 weeks in any rolling 12 months after probation completed

Additional Benefits: Employee Assistance Programme, Group Life Insurance, Cycle to Work Scheme, Pension, Salary Sacrifice.

Enhanced Family Leave: Maternity/Adoption: 13 weeks 100%, 26 weeks 50% + SMP. Paternity: 4 weeks 100%

Shared parental leave: 13 weeks 100% pay, 37 weeks ShPP

Interviews to take place on 18th and 19th July

Training and Education Lead

We are looking for two Training and Education Leads to work for an exciting organisation, one permanent and one parental cover (6 months).

Position: Training and Education Lead (two positions)

Location: London/Hybrid

Salary: £30,000 - £31,500 per annum (pro-rated for parental cover)

Hours: Full-time

Contract: Permanent and 6 months parental cover

Benefits: Pension; up to 26 days holidays (plus an additional two days at Christmas for office closure); training and development opportunities; contribution to further studies and study leave allowance

We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit a current CV and cover letter.

About the role:

We have two events-based roles to support our training and development courses. These courses are delivered either face-to-face or hybrid and are often delivered by a team of the organisation’s members. We use tools such as WebEx, MS Teams and Slido to support the delivery. There is an agreed schedule for the rest of 2024 for our public (open) training plus some bespoke, in-house training to be agreed upon with clients. There will also be additional in-house training to be secured for the remainder of 2024 and the first part of 2025.

The role holders will work within our professional development team, headed up by the director of professional development. They will report directly to the director and work alongside other team members to deliver an effective apprenticeship programme.

Our working pattern is hybrid, with attendance in the office expected for three days per week, including every Wednesday. You may also be expected to attend events across the UK and overseas.

Key responsibilities include:

• Support the course working parties including the production of agendas and minutes
• Create booking pages via iMIS and make them live when approved.
• Manage bookings and respond to queries.
• Prepare and distribute course information, delegate packs, learning materials and handbooks as required.
• Organise and attend volunteer Working Party meetings as required.
• Negotiate contracts, attend site visits where needed and finalise contracts.
• Liaise with suppliers, delegates and speakers to ensure all final details are communicated.
• Process bookings via iMIS, including sending booking confirmations.
• Respond to queries from delegates and potential delegates such as queries on their course or programme and progress.
• Ensure that accurate and complete records of attendance and progress are maintained.
• Ensure delegates' and speaker needs are met before and after the course.

About you:

To be successful in this role, you will need experience managing events (face-to-face and hybrid) including liaising with speakers and managing the technology. You will be able to work with colleagues to identify and contact potential speakers. You will also be able to manage the budget for the course delivery. To be successful at the organisation, you will need to be able to work in a small team, be flexible in accommodating changing priorities and thrive in an ever-changing environment.

You will also bring with you the following skills and experience:

• A qualification or experience in event and/or learning management
• Experience in managing the delivery of courses and training programmes including course agendas, delegate and speaker support and course administration
• Strong planning and prioritisation skills with the ability to multitask
• Excellent oral and written English
• Excellent Customer Service skills
• Excellent organisational and administrative skills including record-keeping and attention to detail
• Basic financial awareness and understanding for example working to a budget and controlling costs
• Suitability to work with apprentices and vulnerable people including acceptable DBS record
• General IT skills including MS Office (e.g. Word mail merges and Excel reporting). An aptitude for learning new software/portals and experience with customer databases such as iMIS, webinar and eLearning platforms will be an advantage

How to apply:

Applicants are invited to submit a cover letter explaining why this role is of interest and setting out details of your current/most recent position, including a brief description of your duties and responsibilities, start date, current salary and notice period. You should also send in a CV with details of your educational and professional qualifications and employment history, giving details of your responsibilities and the experience gained.

You must indicate in your cover letter how you adhere to the criteria set out in the specific duties and responsibilities of the post and competency specification, referring to evidence presented in the curriculum vitae.

About the organisation:

The employer is a not-for-profit association with stunning offices near Canary Wharf in London. With a strong membership in over 60 countries, drawn from the pharmaceutical industry, regulatory agencies, and support services, they support regulatory professionals to deliver better, safer healthcare for patients.  They offer an extensive range of regulatory affairs education and professional development, both for members and the wider regulatory community, in human medicines, vaccines, diagnostics, medical devices and veterinary sectors.

They are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their gender, race, disability, religion/belief, sexual orientation, or age.

Other roles you may have experience in could include Events Management, Events Supervisor, Meeting and Events Manager, Education Lead, Training Lead, Education and Training Manager, Training and Education Manager, Resource and Evaluation Manager, Training Officer, Monitoring and Evaluation Officer, Impact Manager, Monitoring and Evaluation Learning Specialist etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The RSPB is looking for a Senior Trusts and Foundations Manager to join our ambitious development team.

Senior Trusts and Foundations Manager
Reference: JUN20248662
Location: Flexible in UK
Salary: £38,389.00 - £41,212.00 per annum
Hours: Full Time, 37.5 hours per week
Contract: Permanent
Benefits: Pension, Annual Leave, Life Assurance

With an attractive portfolio of diverse conservation projects nationally and internationally (habitat creation and restoration, species recovery and people engagement), you will have the opportunity to develop new income-generating relationships and present the RSPB’s work in ways that inspire and allow Trusts and Foundations to have a major impact to save nature.

The role will help identify potential funders through desk research & phone calls, craft relevant approaches to donors and produce tailored grant applications. The role will be responsible for maintaining a comprehensive overview of donor interactions via Salesforce CRM software and ensure donor retention through the delivery of progress updates and impact reports. Superb relationship-building skills and excellent communication abilities will be instrumental in creating new partnership opportunities, shaping proposals and securing major five- and six-figure support from national and international donors for the RSPB’s conservation projects.

We would love to hear from personable and driven candidates who can demonstrate their experience of effectively prospecting and managing donor relationships, alongside their experience of working in a target-driven environment.

You will join a dynamic, friendly team working to deliver high-quality stewardship and ensure trusts and foundations are kept fully appraised of developments in what will be a rapidly changing, energetic and exciting period of conservation innovation.

What we need from you:

Skills and experience

Essential:

• Excellent writing and verbal communication skills
• Excellent organisational skills, with the ability to manage a busy schedule
• Good relationship management skills
• Self-motivated and able to work under own initiative
• Passionate about conservation and the environment

Desirable:

• Experience of producing thorough and compelling grant proposals
• Experience of interpreting charitable financial accounts and project budgets
• Experience of working with fundraising databases

Closing date: 23:59, Friday, 19th July 2024
We are looking to conduct interviews for this position as soon as possible so please don't delay in applying. 

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

Please note that you will be required to upload a CV and complete an application form where you will have the opportunity to tell us why you are best suited for this role.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is eligible for sponsorship.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

AllChild are seeking a creative Communications Officer to join the team and play a crucial role in raising awareness of AllChild’s mission and impact. 

At a time of ambitious organisational growth, this is a brilliant opportunity for someone to grow their skills and knowledge and develop their career in the charity and education sector.

The Communications Officer will support AllChild’s external communications, with a focus on effectively planning and producing content for our social media channels, website and newsletter to increase engagement and build our profile. 

This role will sit in our growing communications team, working closely with the Communications Manager to drive the communications function at AllChild, and also working collaboratively across teams and with key partners in our network and beyond. 

They will have excellent attention to detail, a desire to create quality content, and great writing and communication skills.

Closing date: 29 July 2024 

Make a big impact with a small, ambitious, innovative charity that transforms vulnerable young people’s lives when their world has been turned upside down.

Apart of Me stands with young people all over the world who experience loss, and have limited access to support services; we do that through our unique design-led approach to innovation.

Our journey began 10 years ago when our founder, Louis Weinstock, recognised an urgent need for accessible, early intervention support for grieving young people. Since then, Apart of Me has grown into a multi-award-winning charity, making a tangible difference in the lives of vulnerable young people.

Our first service, the therapeutic mobile game 'Apart of Me,' guides young people through grief, with over 125,000 users since its launch. It has won numerous awards, including NHS App of the Month, and has been proven to help users understand their feelings, and feel calmer and less alone.

THE ROLE

As our first Fundraising Manager, you’ll have the opportunity to shape our fundraising strategy, with a particular emphasis on creativity and innovation. You’ll help us nurture our current donors and find creative ways to generate income from diverse revenue streams, so we can can continue to innovate as we develop our vital support to young people and grow our impact.

HOW CAN YOU HELP APART OF ME?

• Develop and regularly refresh our fundraising strategy and roadmap.
• Identify and nuture potential new partnerships and funding opportunities, building and implementing our corporate partnership strategy.
• Encourage private and corporate donations by collaborating with Marketing to create engaging and compelling content and collateral promoting Apart of Me.
• Lead on community fundraising efforts and other fundraising events.
• Write, review and submit grant applications ensuring guidelines are met.
• Coordinate and run the day-to-day activities of the fundraising team including leading, developing and motivating a team of volunteers.
• Monitor and track the progress and success rates of the fundraising efforts.

WHAT WILL YOU BRING? 

• Knowledge of fundraising and bid writing principles, techniques and best practices.
• Demonstrable track record in achieving income targets through fundraising.
• Excellent organisational and project management skills with the ability to self-motivate, prioritise and meet deadlines.
• Excellent communication, presentation and relationship building skills.
• Resourceful and a creative thinker - able to seek solutions to problems and come up with viable recommendations.
• Team leadership expertise; able to lead a remote team in an authentic and empathetic manner and motivate to achieve financial goals.
• Good understanding of budgeting for fundraising.

The most important attribute will be a passion for our cause and the desire to help young people who have experienced loss and trauma.

WHAT WILL YOU GET?

• The opportunity to give back, drive positive social change, and impact the lives of young people who have been affected by trauma and loss.
• We’re a small charity so autonomy is high! There’s a lot you can own and get involved with, and you can develop skills in new areas that interest you.
• The ability to influence growth and expansion at an exciting time.

Grants Manager

Salary: £40,000 - £42,000

Role Type: Permanent

Location: The role-holder will be expected to have a presence in our London office once or twice a week with flexibility on working from home at other times

Right to work: You will already have the right to work in the UK with no restrictions

Role purpose

At Fair4All Finance, we are making direct social investments (£40m+ to date) and grants into community finance providers and social fintechs to support their growth and future sustainability, as a key part of our strategy to scale up the provision of affordable credit.  This includes our new Community Finance Resilience Fund - we expect to have offered 40-50 grants from this Fund by end summer 2024 (at which point we expect the Fund to be fully committed). 

We are now looking for an experienced grants manager to manage this grant portfolio.  This will include deploying remaining grants (once approved by our grants committee), liaising with grantee organisations (primarily credit unions and CDFIs) on finalising grant agreements, supporting regular social impact and financial reporting, and dealing with ad hoc queries. There are good development opportunities as we develop our impact reporting.

You will be joining a collaborative and purpose driven team overseen by a committed board. Our team is drawn from a range of backgrounds spanning leaders and changemakers across financial services and social purpose sectors.  The reach and influence of our team makes this an exciting place to work and enables us to engage important stakeholders at the highest levels.

Some key responsibilities

In this role your focus will likely be split across some key areas of work:

Grant portfolio - management

· Offer grants (once approved by our grant committee), finalise and execute grant agreements in line with our policies and procedures

· Monitor grant spend to ensure in line with grant purpose

· Liaise with our Finance team to draw down grant funds

Grant portfolio - financial and social impact reporting

· Responsible for the regular monitoring of financial and social impact performance

· Working closely with an external evaluator and other members of the investment team to agree the monitoring framework and support impact analysis of the Community Finance Resilience Fund

Other

· Support due diligence on ad hoc grants to community finance providers

· Support regular reporting to our external funders in line with their requirements

To be successful, your experience and skills will include:

· Good experience of grant-making to small/medium social purpose organisations in the UK

· Strong organisational skills with good attention to detail

· Good analytical skills

· Strong oral and written communication skills

It would be great if you also have:

· Experience with credit unions, CDFIs or other social purpose lenders

· Deal execution capability including evidence of negotiating legal documents

Personal characteristics

· Passion for our mission to increase the financial resilience of people in vulnerable circumstances

· Be great at building relationships at all levels with grantees

· Able to deal with complexity and uncertainty and work under your own initiative

· Enjoy working in a growing team 

· Seek continued learning and development 

Why work at Fair4All Finance

Fair4All Finance is a not for profit organisation founded in 2019 to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.

There are at least 17.5m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services. That’s nearly a third of all adults in the UK.

We are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.

Our vision is of a society where the long term financial wellbeing of all people is supported by a fair and accessible financial sector.

Our Benefits include:

Financial Security:

· Pension, group life assurance, critical illness, and income protection, family leave

· Wellbeing:

· 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)

Fair4All Finance is committed to being a diverse organisation that is truly representative of the people and communities we serve. We are an equal opportunities employer with an inclusive environment where different experiences, expertise and perspectives are valued, where everyone is encouraged to grow and develop, and all team members can contribute to their fullest potential.

Applications are welcome from people of any age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. We are determined to ensure that all team members and applicants receive fair and equitable treatment or are not disadvantaged by any inappropriate conditions or requirements being placed on them.

When we are recruiting, we actively seek to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential team member may need to be successful. We recognise the importance of a good balance between work and home life, so we do everything we reasonably can to accommodate flexible working.

Applications

· Please apply through Applied by 8th July 2024 at 12.00pm.

· Interviews will be held on W/C 15th July (with the potential to be invited back for a final interview W/C 22nd July.

After the job advert closes, your answers will go through a sift process, randomising and anonymising answers to take out individual information that could add biases into hiring decisions. This enables application reviewers to review each answer objectively. People scoring the applications will not have seen your CV at this stage of the process so please try your best to answer questions with specific examples and without simply rephrasing your CV, which they will review later in the recruitment process.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This is a new role, as we are looking to appoint our first Fundraising Manager.

Currently, we have a strong programme of Trust and Foundation fundraising, delivered by our CEO and functional managers, and a small programme of individual giving managed by our Communications and Campaigns team but no dedicated fundraising staff.

We are looking for an efficient fundraiser with an understanding of various fundraising strategies, from individual giving to trusts and foundations.

You will have to opportunity to build this role within a supportive and friendly organisation, and as part of our dynamic Communications and Campaigns Team.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

  

Benefits: 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Role Title:Research & Development Manager 

Reports to:Head of Growth & Branding 

Based: Battersea Park

Salary:£40,000 - £50,000 

Contract: Permanent, Full Time

Work Arrangement:  40 hours per week, Hybrid Work Environment

DBS: Basic 

Role Overview:

Reporting to the Head of Growth & Branding, the Research & Development Manager will be responsible for leading Research and Development function at Enable. 

Working closely with colleagues in the Growth Team and managing the R&D Officer, this person will manage conduct research, summarise findings and make recommendations in line with Enable’s strategic plan. 

The Growth Team is a newly created team at Enable. They will be responsible for accelerating growth and development throughout our services and bringing Enable’s Strategic Plan to life! As a member of the Growth Team, you will have the unique opportunity to shape the future of our company, working collaboratively across departments to identify new opportunities, develop solutions, and implement strategic initiatives. This team is creative, innovative and always hungry for more.

Main Duties/Responsibilities: 

• Use quantitative and qualitative research methods to develop and support research across Enable’s many product and service offerings
• Work collaboratively with Business Development colleagues to understand Enable’s business model, current projects and potential growth areas
• Review and summarize data and research findings and make recommendations to Enable teams and services 
• Analyse current and prospective bids and grants, gathering supporting evidence and presenting findings to the Leadership Team 
• Work closely with the Business Development colleagues and other well-connected Enable colleagues to identify and engage with stakeholders who can support aspects of the R&D process (for example, community organisations, universities, think tanks). 
• Lead the development of an R&D Strategy and R&D Action Plan to guide Enable’s and the R&D Team’s approach to R&D. 
• Conduct and lead feasibility assessments of initial R&D ideas (sourced from Business Development, broader Enable colleagues, and/or community) to determine feasibility of an idea to progress to the proceeding R&D stages (i.e. research, design, development) 
• Lead data gathering and design-thinking workshops with internal and external stakeholders (i.e. potential consumers) to feed into the research, design and development of new products or services and/or the expansion of current products or services. 
• Test prototypes or early-stage versions of product/service with potential consumers and stakeholders and iteratively refine based on feedback and testing. 
• Lead analysis of qualitative and quantitative data collected through research, design and development stages (including monitoring and evaluation, and consumer testing feedback) and summarise into recommendations presented to Leadership Team / Growth Team to assist with the implementation of proposed R&D projects. 
• Collaborate with Marketing and Communications to develop communication and marketing products (i.e. emails, flyers, consent forms, presentations) to support R&D activities. 
• Collaborating with services to ensure social impact other tangible outcomes are being measured 
• Budget and forecast new research plans and developments.
• Line management and leadership of the Research and Development Officer, including performance and workload management, skills analysis and identifying and supporting opportunities for professional development. 
• Represent R&D as a legitimate and integral function in internal and external engagements. 
• Develop monitoring and evaluation frameworks for prototypes and the launched product and/or service, and lead quality assurance.
• Any other relevant duties that the Head of Growth & Branding may see fit

Skills and Experience: 

• 3-5 years of experience in a Research and Development role and  Experience designing and leading research studies through mixed-methods (quantitative and qualitative) with diverse community groups
• Strong stakeholder engagement skills (internal and external) through a range of engagement pathways (i.e. roundtables, meetings, emails) and platforms (virtual, in-person)
• Strong Project Management skills for research studies and interventions (including resource identification, workflow management, and budgeting)
• Experience developing strategies and action plans to guide work processes.
• Strong analytical skills, attention to detail and efficient time and workload management.
• Experience managing research projects or programmes within timeframes and budgets
• Excellent communication, spoken and written skills 
• Experience developing monitoring and evaluation frameworks to measure performance. 
• Proficient written and oral communication skills, including evidence of writing for a range of audiences and translating technical information into comprehensive and accessible communication materials and products.
• Managerial and leadership experience, including managing and leading teams in the development of quality products and/or services
• Degree- or Masters-level qualification in research, with strong academic background. 

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.