Marketing Jobs
Main Responsibilities
Communication and Relationships
- Communicate effectively within the organisation and externally including liaising appropriately with social care, health care and mental health professionals such as schools, social services, CAMHS and GPs.
- Communicate complex and sensitive information to stakeholders.
- Manage individuals and groups, including those who may be distressed by the information given to them.
- Establish excellent internal working relationships with peers and colleagues.
- Model the values and culture of the organisation in interactions and relationships at work.
Knowledge, training and experience
- Assess and engage in interventions with children and young people and/or their significant adult (as appropriate) in accordance with best practice.
- Complete comprehensive assessments which include assessments of risk and determining appropriate level of response/intervention.
- To be accountable for ensuring own practice meets minimum national standards and is compliant with professional Code of Conduct.
- Maintain knowledge about current, evidence-based practice.
- To maintain a personal profile of professional development in accordance with professional requirements/governing bodies.
- Demonstrate knowledge of all relevant policies and procedures.
- To practice in accordance with relevant legislation involving Safeguarding Children and Young People, Safeguarding Adults and the Mental Capacity Act and to be able to provide advice and guidance to other professionals.
- Provide supervision to volunteers in group or individually as needed.
Analytical and judgment skills
- To work within given frameworks for good and best practice.
- To participate appropriately in meetings to plan and/or evaluate strategies of care.
- Responsible for the provision of accurate and timely data to support team and organisational needs.
Planning and organisational skills
- Provide effective day-to-day management of own/team caseload and to collaborate with other team colleagues and/or volunteers in the coordination and allocation of new referrals to the team as required.
- Manage own time and workload.
- Provide cover for other clinical team members, including if appropriate the Associate Director of Clinical Services, during annual leave or sickness.
- Maintain personal identifiable and sensitive data according to information governance guidance and policy.
- Adhere to Information Governance policy and processes.
- Ensure incidents or near misses are reported.
- Ensure accurate written and electronic patient records are maintained, in line with confidentiality, data protection and other statutory regulations and requirements.
- To have a high degree of self-awareness and use this to maintain own and others emotional well being.
- Be able to frequently manage individuals and groups in distress or in conflict with the information presented.
- Resilience to frequently encounter highly emotional circumstances.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Educational/Professional Qualification
Essential
- MA/MSc or Postgraduate Degree in Counselling or Psychotherapy
- Registration with a professional body (e.g. HCPC, UKCP, BACP)
- Evidence of Continuing Professional Development
- Knowledge of best practice in delivering psychological interventions
Desirable
- Certificate/diploma in supervision
- Dual qualification (social work and counselling)
- BACP accreditation and/or eligible for BACP accreditation
Skills and Abilities
Essential
- A good understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work for children, young people and adults.
- Able to make clear psychosocial assessments inclusive of risks, safeguarding, and mental health needs for children, young people and adults.
- Evidence of working in a psychological framework with children, young people and adult who have experienced common mental health problems (e.g. anxiety and depression).
- Ability to provide support, supervision, and line-management to volunteers or staff as required.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Evidence of and ability to work as part of the interdisciplinary team as well as on own initiative.
- Ability to manage own workload and own cases in accordance with best practice and clinical needs.
- Computer Literacy e.g. Word, Excel, Power Point, Electronic Notes systems.
- Planning and organisational skills.
Experience
Essential
- Substantial post qualification experience in counselling or psychotherapy.
- Experience of working therapeutically with children and young people (pre and post bereavement).
Desirable
- Minimum of 300 hours of supervised clinical practice.
- Experience of providing clinical supervision.
Knowledge and Understanding
Essential
- Knowledge and understanding of bereavement, grief and its complications.
- Knowledge of safeguarding legislation and impact on practice.
- Understanding of the organisation as a charity.
Desirable
- Knowledge of current relevant legislation and government strategies.
Other
Essential
- Commitment to equal opportunities.
Recruitment Timetable
Application deadline: Monday 22nd July 2024
Interview date: 31st July and 1st August 2024
Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.
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The client requests no contact from agencies or media sales.
PURPOSE OF THE POST/RESPONSIBILITIES
Caudwell Children is a national charity which works to change the lives of disabled and autistic children; change society’s understanding and acceptance of disability; and change public perceptions of the important role that charity plays in society.
Based from the award-winning Caudwell International Children’s Centre in Staffordshire, we seek an experienced relationship manager with the ability to identify opportunities and develop relationships to raise funds which support the charity’s expanding service delivery.
Responsible for the ownership and development of sponsorship and associated donor relationships, this role will play a pivotal part in helping to grow the charity’s fundraising income and helping to change the lives of autistic and disabled children across the UK and beyond.
The successful candidate will join a growing team of enthusiastic fundraising professionals aimed at improving the donor experience and growing the charity’s fundraising income.
The role will be part of the Community Fundraising strand and will be responsible for sponsorship income lines including, but not limited to:
- Event Sponsorship
- Service Sponsorship
- Facilities Sponsorship
- Activity Sponsorship
Through the identification of individuals, businesses and brands which align to the charity’s activities the successful candidate will be required to develop the sponsorship offer, cultivate and secure partnerships, then manage the delivery/reporting of agreed deliverables.
Success will be supported and monitored by the Director of Corporate Fundraising against KPI’s including lead generation, conversion rates and income growth.
Relationship development will be documented and reported using the charity’s dedicated CRM system (currently Raiser’s Edge).
PERSON SPECIFICATION
- Demonstrable experience in fundraising/sales/relationship management
- Demonstrable understanding of sponsorship as vehicle for brand marketing
- Enthusiastic advocate of relationship management and conversion
- Experience in contributing to a successful sales/fundraising team
- Experience and skill in new business development
- Willingness and ability to undertake basic administrative activities themselves (not expecting of others what you would not do yourself).
- Computer literate, with strong competence in using the mainstream computing packages and products
- Driven, proactive and productive self-starter – able to work efficiently and achieve a lot under their own steam – but not afraid to ask questions when needed
- An enthusiastic, driven and sensitive team member - able to support their peers and encourage others for the benefit of the team
- Well organised – able to prioritise and manage own workload
- Confident, professional and friendly communicator with a hands on approach
- Confident to ensure all work complies with Equal Opportunities, Health & Safety, Data Protection and other policies of Caudwell Children
This Job Description outlines the general ways in which it is expected you will meet the overall requirements of this post.
DISCLOSURE & BARRING SERVICE CHECKS
The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process. All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974). This role is eligible for a Standard DBS check.
Click "apply" or visit our website for further invormation.
Thank you for your interest in Caudwell Children.
To change the world so that disabled and autistic children have the choice, opportunity, dignity and understanding they deserve.
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The client requests no contact from agencies or media sales.
Battersea’s Income Generation department works across the organisation to provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Through our hard work, Battersea is able to make sure we can be here for every cat and dog, now and in the future. Our talented and award-winning team is vibrant and ambitious, and it’s an exciting time to work at one of the country’s most loved and best known animal charities.
We are recruiting for a new manager to lead our Legacy and In-Memory fundraising team within this department, to grow and deliver Battersea’s strategy, products and associated marketing plans. They will do this by managing the Legacy and In-Memory marketing programme to sustain and develop legacy prospects, managing the budget and operational plans for the programme, and continuing to develop the diversity of the programme through testing scalable and sustainable recruitment channels, product offerings and retention methods.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 18th July 2024
Interview date(s): 24th July 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced community organiser looking to make a real difference in an urban community, particularly with BAME and marginalised groups? Are you a strategic thinker, a doer, and a people-person?
Join Big Local Works (BLW) as our Community Organiser – Enterprise and Engagement.
Based on a recently refurbished historic market, we want to develop a people-powered regeneration, led by and for local residents, to sit alongside extensive property development happening in the area.
This new post, funded by the Esmee Fairbairn Charity, requires a skilled and energetic individual to harness and stimulate community energies.
Our approach focuses on involving people from diverse backgrounds and encouraging them to develop their own enterprises and initiatives, especially (although exclusively) related to micro-enterprise and economic participation. We want local people's voices to be heard, but more than that - we want them to take an active part in a community's regeneration..
We strongly encourage applicants from minority/marginalised communities, and value personal experience and connection to our mission alongside professional skills.
General Information
Big Local Works (BLW) is a community-focused economic inclusion charity based in Bermondsey, South East London. We want to help create a thriving, inclusive local economy and community in which everyone can participate.
To make this happen, we maximise local people’s financial and economic wellbeing to reduce poverty and hardship, and give them support to find sustainable, active routes out of poverty, including through employment and enterprise.
We deliver our support in the community through three main services:
- Expert welfare and benefits advice and advocacy for local people experiencing poverty and hardship
- Employability Skills training and coaching to help people access ways of increasing their earned income
- Start-up and enterprise support for clients who wish to start trading on the local ‘Blue Market’
People Powered Regeneration
As well as continuing to offer an ever-wider range of individual support, we now have a strategic vision to create a ‘people-powered regeneration’ in an area already undergoing massive redevelopment by property developers.
In July 2019, a community campaign was successful in securing £2m funding from the GLA for the ‘Made in Bermondsey’ regeneration project centred on making key improvements to the local market place, the Blue Market in South Bermondsey.
Final works were completed in July 2022 and the market now has a first-class infrastructure for traders, local residents and visitors to use and enjoy the Blue Market place. The market also showcases a vision of a better future for the local area: a more prosperous, resilient and connected local community where people come together to trade, socialise, and celebrate across the diverse boundaries. We need to pay special attention to BAME, and recent migrant, communities who have begun to settle in Bermondsey after many years of exclusion.
Through our work, we seek to empower local people, encourage enterprise and community activity, and support the regeneration of an area that has long suffered from the effects of deprivation. Most recently, we have been successful in securing £200,000 from the Esmee Fairbairn Charity for strategy and community engagement support in the local area.
Our key goals are:
- Local people have more say over the changes in their local community.
This means that local people are actively involved in the development of place-based community assets, enterprises and projects. Local people will have more influence on local development and regeneration.
- ·A more diverse range of local people work together to improve their community.
This means community members from a wider range of backgrounds become active citizens. There are better relationships and increased collaboration between local stakeholders.
- People feel proud of their local area, and hopeful for the future.
This means stories and messages about the area are more inclusive and welcoming of diverse perspectives and communities. People are better informed, and know more about the opportunities and assets in their local community.
Community Organiser – Enterprise and Engagement
Over the past 2 years, we’ve undertaken in-depth research and community mapping to understand our area's needs, assets and lived experiences.
This role has three key responsibilities:
1. Outreach and engagement with local communities to help them build a stronger voice during regeneration
2. Supporting the development of new initiatives by local people, focused on microenterprise and wider community activity
3. Ensuring that a wider range of local people are involved and included in community activity, and their voices heard – especially those from marginalized communities
Key Tasks include
Role overview:
- Apply recognised community organising principles and practices to support the development of new initiatives in the local area.
- Broker collaborations and relationships between local groups, helping them develop a shared voice during regeneration.
- Identify and develop active citizens, and support them to develop and deliver their own individual and shared community Initiatives, including those focused on enterprise and wider community activity
- Facilitate groups and provide ‘servant leadership’ for community groups where appropriate, managing conflict effectively
- Develop effective and positive relationships with local stakeholders (including, for example, local councillors, community networks and leaders, and partner organisations), communicating assertively, and with diplomacy and tact.
- Organise Events: Plan and host events, both online and in person, to strengthen community ties and increase visibility.
- Work closely with the Business Improvement District, local charities and businesses and key strategic partners to help us achieve the overall aims of the People-Powered Regeneration
- Build and maintain a network of contacts among our priority groups and communicate efficiently with each one
- Lead on day to day local communications and marketing, supporting the development of newsletters and online content, with appropriate support and resource
- Contribute to research and evaluation across activities to ensure our work has the best possible impact
- Represent the work to existing and potential supporters, and the local community, to secure buy-in and support for the programme
Person Specification: (Key Skills that would help you in this role)
Skills, knowledge and experience
- Experience of developing relationships with a range of different and diverse community groups especially focusing on historically marginalised groups, especially BAME and recent migrant communities, as well as communities of faith, LGBT+ people, and others.
- A strong understanding of, and commitment to, the principles and practices of equalities, diversity and inclusion and how these relate to community organising.
- Demonstrable experience of maintaining strong working relationships with a wide range of stakeholders.
- Ability to work independently and proactively; with effective time management and prioritisation skills, to be able to multitask.
- Ability to communicate confidently, professionally, and approachably.
- Demonstrable high-quality writing skills and experience of using digital technologies for marketing and community engagement (such as social media, website content management eg. Wordpress, Squarespace).
- Experience of managing a budget.
- Professional IT skills including confidence using Microsoft Office and Google Drive
Personal qualities
- A people-person who actively enjoys getting out and meeting people
- An enterprising person who wants to help people make new things happen
- Somebody with enthusiasm and passion, but also an ability to focus
- Somebody who enjoys working both alone and as part of a team, with the ability to inspire, motivate and work collaboratively with others.
Desirable:
- We would particularly welcome those with experience of applying one or more recognised community organising frameworks.
- We would particularly welcome those with experience of supporting enterprise, as well as social/ community-focused activity.
If you feel that your skills and experience do not fully meet the criteria as listed in the Job Description but that you have other relevant skills and experience that would support you in this role, please do apply and note these in your application.
You will benefit from
- 25 days holiday a year plus bank holidays
- A great working environment and culture within a small, but growing, charity dedicated to improving lives in our community
Working pattern
- While there is scope for working from home on some tasks, you will need to be present in our centre, on the market, and out and about in the community for a good proportion of your time.
- There will be a need to work flexibly, including some evenings and some weekends, for which time off in lieu will be given.
If you are passionate about supporting individuals and communities facing poverty and improving their lives, and have the skills and experience required for this role, please apply.
We present work for everyone and we welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled, or other marginalized communities. By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs, we can continue to look at the world with fresh eyes and find new ways of doing things.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Experience Lead
We are looking for an enthusiastic and motivated individual to join the digital marketing team.
This is a home based role and applications from individuals who are seeking flexible working options are welcomed.
Position: CE313 Digital Experience Lead
Location: Homebased, UK Nationwide, however, occasional travel will be required as part of this role (May include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £46,800 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: This is a fixed-term contract for 12 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 14 July 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Head of Digital Marketing, the Digital Experience Lead will help to make a mark on the transformation and future proofing of all Stroke Association websites and microsites whilst helping the digital marketing team to maximise income, supporter recruitment and retention too.
Key responsibilities include:
· Ensure a consistent user experience across all sites.
· Work with the in-house website manager, UX manager, SEO, Content, agency as well as design and development teams to embed our brand and digital guidelines
· Set the standard for website journeys through UX, content production, SEO and website management.
· Support our website experience managers to edit and approve submitted website designs and content within an SLA.
· Be responsible for website governance
· Champion Search Engine Optimisation (SEO) ensuring our website content follows best practise and considers our Search Engine results pages (SERPs) position.
· Provide guidance and technical support to help internal users make the most of existing digital platforms and adopt changes to digital solutions and processes.
· Bring together and manage the optimisation of all sites including our main website and third party microsites
· Lead on the organisation’s analytical and tracking tools
· Lead on the development of digital partnerships
· Line management of your allocated team members
· Set standards for design, development and delivery of digital products and services
About You
You will have experience of:
· Advising on the effective strategic development and utilisation of digital products for marketing and communications.
· Development, delivery and management of digital products and strategies which support organisational goals and objectives.
· Actively championing continuous improvement and data-informed
· Decision making, test-and-learn.
· Successfully developing digital strategies which support organisational objectives and increase traffic and revenues.
· Line management and cross-functional, multi-disciplinary teamwork.
This role requires some travel for team away days.
To fulfil the role, you must be resident in the UK and have the right to work in the UK
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Digital, Digital Marketing, Digital Service, Digital Media, Digital Experience, Digital Marketing, Digital Service, Digital Media, Digital Officer, Digital Marketing Officer, Digital Service Officer, Digital Media Officer, Digital Experience Officer, Digital Marketing Officer, Digital Service Officer, Digital Media Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role will see the successful candidate manage and develop a portfolio of successful national events. You will be involved in all aspects of the project management cycle from marketing and participant recruitment to supporter stewardship and race day logistics. With support of the Senior Fundraising Manager (Events & Community) you will prepare and track budgets for your assigned events and continuously look for opportunities to improve income and participant retention.
The role requires a good attention to detail, strong prioritization skills, sensitivity and flexibility. Whether you come with direct events fundraising experience or have transferable skills that the role requires, we will support and develop you to excel in your role.
Meningitis Research Foundation is based in Bristol, but the role is flexible and is open to remote working with monthly visits to the office (this will need to be more regular during events season). We offer an annual salary of £23,000-£28,000 (job titles and salary banding currently under review), 6% employer pension contribution and employee assistance program alongside annual leave of 25 days per year. You will report directly to the Senior Fundraising Manager (Events and Community) within the Fundraising Team. This is a really exciting opportunity to join Meningitis Research Foundation and build a career with a world-leading charity working to defeat meningitis.
Key Responsibilities
· Manage a portfolio of national events including TCS London Marathon and Great North Run executing the planning, delivery and evaluation of these events
· Inspire individuals with a connection to the cause to take on events for Meningitis Research Foundation to support our vision of a world free from meningitis
· Deliver marketing and recruitment strategies to ensure we reach our targeted number of participants for each event
· Deliver best in class stewardship (across phone, email, SMS and post) to all supporters ensuring they have the best experience with Meningitis Research Foundation
· Work with the Senior Fundraising Manager (Events & Community) to ensure we maximize income potential from each event through improving key performance indicators i.e. average value
· Develop the events portfolio by evaluating and monitoring current products and seeking out new events when appropriate
· Manage relationships with external partners including event companies, logistical suppliers and fundraising platforms
· Work with the Communications Team and Senior Fundraising Manager (Events & Community) to identify strong supporter stories and PR opportunities
· Seek opportunities to share knowledge and learning with other members of the Events & Community Team
· Identify supporters with high value potential (i.e. corporate or major donor) and ensure they are shared with the Head of Fundraising
· With the support of the Senior Fundraising Manager (Events & Community) create and deliver budgets and KPIs targets for your area ensuring you monitor and report on progress against these budgets and KPIs
· Other duties as reasonable requested by the Senior Fundraising Manager (Events & Community) or Head of Fundraising
Skills and experience required
· Strong project management skills and the ability to work on multiple projects simultaneously
· Good organisational and administrative skills, able to prioritise, juggle multiple tasks and work to deadlines
· Excellent written and verbal communication skills
· Excellent attention to detail
· IT competent including Microsoft office package, Teams and Outlook
· Numerate, able to understand and manage financial information
· Experience managing external partner relationships
· Proven experience and current understanding of the events fundraising market
· Working knowledge of social media
· Experience using a CRM or database
· Effective team player with an ability to build effective working relationships
· Self-motivated and able to work on own initiative
· Ability to demonstrate our organisational values in all areas of your work
· Able to work occasional unsocial hours and a willingness to travel, occasionally overnight for events
If you have any additional questions please contact us for an informal chat.
Senior Fundraising Manager, Challenge Events (FTC – 1 Year)
Do you want to work alongside some of the biggest and best mass participation events in the world and manage an experienced team of fundraisers? Then the role of Senior Fundraising Manager, Challenge Events could be for you.
The salary for this position is £43,617 per annum.
Role Overview
You’ll be leading the Challenge Events team in the delivery of the charities third party event portfolio including the likes of the TCS London Marathon, London Landmarks Half Marathon and The Royal Parks Half Marathon. You’ll work across the wider Fundraising and Marcomms teams, and with external stakeholders and event organisers to lead a team to market and manage a diverse portfolio of third party sporting events across running, cycling, walking, trekking and other disciplines. You will work towards ambitious growth targets and provide an exceptional supporter experience to the 3,500+ supporters the team manage annually. This is a 1 year fixed term contract.
About You
- You’ll be a strong people manager and competent working with multiple stakeholders.
- You’ll also be an experienced fundraiser, used to working towards ambitious targets.
- You will have a passion for event delivery, project management, marketing and excellent supporter experience.
- You’ll have experience of managing third party event portfolios, and have a good understanding of marketing, stewardship and stakeholder liaison.
About The team
Challenge Events raise significant income and the team is a crucial part of the Mass Participation department, which sits within public fundraising. The Mass Participation department is also responsible for Owned Events & Products and Virtual Events, raising £6m per year overall.
What we can offer you
- 30 days annual leave (plus bank holidays)
- A flexible approach to working arrangements.
- Access to our enhanced pension scheme
- Life assurance
- Access to various health and wellbeing schemes, including the employee assistance programme.
Please refer to the full job description below for more information.
How to apply
Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application and should refer to the ‘Gosh Charity Pack’ on the careers page of our website before you apply.
Closing Date: Monday 15th July
About The Charity
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.
Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the Charity Times Fundraising Team of the Year 2023.
Our commitment to Equality, Diversity and Inclusion
A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website.
As a Level 2 Disability Confident Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process.
Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.
REF-215 218
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AIMS / PURPOSE OF THE POST
To ensure that services are delivered in accordance with appropriate clinical standards and protocols such as The Survivors Trust, BACP and any specific requirements from the Management Committee, funders and commissioners.
To manage the helpline service by ensuring that the helpline volunteers provide consistent support and an effective service on the helpline. In addition, to be responsible for facilitating the provision of regular supervision sessions, ongoing support and reflective practice, ensuring best practice and assessing the performance of service delivery.
To line manage staff members. Responsible for annual appraisals, ongoing monitoring of performance, identifying and providing relevant training and managing HR issues.
To facilitate the recruitment, induction and training of new staff members.
To identify and organise regular training and personal development opportunities for staff and volunteers.
To oversee marketing activities and the use of social media to promote awareness of Trust House’s services and increase engagement.
To research relevant funding opportunities and produce bespoke grant applications. Identify qualitative and quantitative data and extract relevant information from the database, Lamplight. Produce written progress reports to funders evidencing best practice and using collated data on project progress and outcomes.
To represent the charity with internal and external stakeholders, develop effective working partnerships with statutory, voluntary and other organisations and to undertake external presentations and awareness raising as required.
To undertake administrative responsibilities for the office.
MAIN DUTIES
The Services Coordinator is responsible for the following duties and responsibilities:
• To coordinate the effective delivery of Trust House’s clinical services;
• To produce and keep up to date all resources and best practice policies and procedures;
• To develop and implement The Survivors Trust service standards and procedures and to support all staff and volunteers to work in accordance with these standards as well as the British Association for Counselling and Psychotherapy Ethical Framework;
• To ensure the availability and performance of the required hardware, software, and other tools to support the organisation’s IT requirements;
• To establish and manage effective internal communication processes and on-going feedback opportunities to provide a supportive and responsive infrastructure;
• To line manage and support staff members and student interns;
• To identify and organise the provision of external training and personal development opportunities for staff and volunteers;
• To facilitate the recruitment, induction and training of staff members;
• To represent Trust House as appropriate: in meetings with stakeholder agencies; and as required deliver presentations and support awareness raising activities;
• To manage all marketing activities and the use of social media to promote awareness of Trust House’s services and increase engagement including keeping the website up to date.
• To support the CEO with fundraising activities including researching relevant funding opportunities and completing grant applications.
Helpline management -
• To manage and ensure the provision of an effective, efficient and professional helpline for service users;
• To manage the helpline team, including providing ongoing support, regular supervision and reflective practice;
• To ensure quality assurance for the data entry and case recording of helpline calls on the Lamplight database;
• To track and monitor service metrics to identify areas for improvement;
This job description is a guide to the tasks of the Services Coordinator only. The post-holder is required to undertake such other tasks as are reasonably requested by the CEO and Management Committee.
Please submit a CV and accompanying covering letter
The client requests no contact from agencies or media sales.
Flexible working with approximately 3 office days (Vauxhall) over a typical fortnight
The Talent Set are proud to be partnering with CARE International UK.
This Head of Communications and Brand will be a truly career defining opportunity to join the organisation at an exciting time, overseeing additional investment and organisational support for brand, identity and communications.
This is a strategic, hands-on and varied role: covering brand, media, the website, social media, ambassadors, and pulling together impactful integrated campaigns such as on International Women’s Day. You will work collaboratively with senior leaders across the organisation to help your team support different fundraising and advocacy goals, as well as driving excellence and consistency in communications across the whole organisation.
- Key Responsibilities
- To lead the team to create and deliver an ambitious, imaginative and effective brand and communications strategy for CARE that raises our profile amongst key audiences and leads to greater income and influence.
- Foster a high-performing, inclusive and collaborative team culture, where everyone is supported to deliver and develop in their roles, and held accountable for delivery.
- Oversee a modest but increased investment, deciding how to best use this to deliver organisational objectives, ensuring clear KPIs, deliverables and success metrics.
- Collaborate with other teams to embrace digital communications opportunities and grow our digital engagement with key audiences
- Drive innovative approaches to raise awareness and engagement with the organisation’s mission.
- Utilize and embed our new brand narrative. Act as the overall guardian of the CARE brand and put in place processes and support to ensure it is represented at it’s best in all external communications.
- Manage and enhance CARE’s presence across various media platforms including the website, social media, and through ambassadors, ensuring each area has its own clear strategy, that contributes to a consistent comms approach.
- Develop and imbed an ambassadors strategy that makes the most of our high-profile supporters to achieve organisational aims
Person Specification
- Creative and innovative approach to communications and brand.
- Strategic thinking and planning.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to develop and execute integrated advocacy, marketing and communications campaigns.
- Experience creating innovative and/or creative digital engagement strategies and approaches
- Proven track record of comms activity that raised a charity’s profile, grown income and influence.
- Proficiency in digital media and social media platforms.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process
Please provide a CV and supporting statement
Digital Content Creator
We have an exciting opportunity for a content creator and social media expert, with a focus and interest in shortform video content, who thrives on planning, creating and delivering high quality content.
This is an exciting time to join an expanding social media team, with a new integrated campaign planned for the late summer. The successful candidate will be working across two charity brands.
This is an agile role, working a minimum of two days a week from the London office, offering flexible working and some amazing benefits!
Position: Digital Content Creator
Location: Agile (required to work from the London office a minimum of 2 days a week)
Hours: Full time, 35 hours per week (flexible working available)
Salary: £30,880 to £35,907 per annum (plus London Allowance £3,000 per annum)
Contract: Permanent
Closing Date: Applications to be received by no later than close of play on Monday 8 July, with interviews taking place on Tuesday 16 July and Wednesday 17 July.
Work for an organisation that research shows is one of the most trusted major voluntary sector brands
The Role
The objectives of the Communications and Campaigns team are to increase the public profiles of organisation and its partner charity, mobilise public support to bring about change and ensure that all colleagues are aware of, bought into and engaged in contributing to the values and direction of the charities.
A natural storyteller, you will have a talent for creating shortform video content that engages key audiences across our social media platforms. By generating ideas and making them happen, sourcing contributors, shooting and editing footage, you will monitor the performance of posts and proactively incorporate best practice to ensure that content is well received by audiences, and that the charities’ presence on its social media channels grows.
You will regularly collaborate with colleagues across both charities, the other founding charities and key partners to create compelling and inspiring content.
Main duties include:
- Creating shortform video content
- Project manage the production of video content for social media campaigns
- Ensure that the charity showcases its advice, information, programmes and services through shortform content.
- Champion and promote the brands, including their tone of voice, in our creative content.
- Working with the Social Media Manager, plan for and produces engaging content for relevant awareness events, including Mental Health Awareness Week in May and World Mental Health Day in October.
- Analyse the performance of video content
- Help the team keep up with social media trends, spotting opportunities
About You
A content creator and social media expert you will have experience of planning, shooting and editing footage to engage audiences across different social media platforms and of using creative design software (Adobe Creative Suite: Photoshop, InDesign, Illustrator and Premiere Pro - essential). With an eye for detail, you will use your project management skills to analyse the performance of social media content, refining and improving content through iteration.
You will also have experience of:
- Writing and editing copy to suit different audiences and providing updates and briefings at meetings.
- Being a brand guardian and supporting others to use brand and tone of voice guidelines.
- Planning, creating and scheduling engaging content across multiple social media channels, while optimising content by channel and audience.
About the Organisation
Join a leading charity provider of mental health services in England that supports thousands of people through groups, services, campaigns and advice and information. This work supports the organisation in delivering its mission: “A better life for everyone severely affected by mental illness.”
The charities challenge the causes of poor mental health and provides people with the tools they need to live their best possible life at home, school and work.
In everything the charity does, it seeks to demonstrate the values: Passion, Equity, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.
What will you receive?
You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses.
You will also receive:
- Employer funded pension
- Flexible working
- Life assurance
- Eye care vouchers
- Training opportunities
- 25 days annual leave, rising to 30 plus Bank Holidays
- Rewards, benefits and recognition platform
- Employee assistance programme
- Your birthday off
- Plus many more great benefits…
“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference” Current staff member
We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
You may also have experience in areas such as Digital, Content, Digital Content, Marketing, Digital Officer, Content Officer, Digital Content Officer, Marketing Office, Content Creator, Digital Content Creator, Campaign Officer, Video Content, Online Content, Social Media Content Creator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Would you like to be at the centre of a major fundraising appeal improving lives for thousands of people across the UK?
We are looking for an organised and creative Project Manager to coordinate our ongoing multi-million pound appeal. The campaign is funding specialist nurses and therapists for Parkinson’s, making a huge difference to the lives of people living with the condition. Parkinson’s is the fastest growing neurological condition, and this work is one of the charity’s top strategic priorities for 2024 and 2025 and a crucial fundraising and communications priority.
The successful candidate will work collaboratively with fundraising and communications teams across the charity, including Philanthropy, Trusts, Commercial Partnerships and Special Events, with a growing focus on Individual Giving, Events, Community and Supporter Experience as the appeal builds momentum.
We’re looking for someone who has successfully managed diverse projects, and also has experience of working in one or more of these fundraising disciplines to ensure they can hit the ground running. We’re keen to hear from people who have a proactive and problem-solving approach, and who enjoy working with lots of different people and on varied topics.
The role will join an ambitious and supportive team coordinating projects across fundraising, and will benefit from flexible working conditions and the can-do attitude that runs through Parkinson’s UK’s Fundraising and Experience directorate. The post-holder will have the opportunity to learn from colleagues in several fundraising teams, growing their own skills and knowledge.
What you’ll do:
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Operationally plan and project manage the charity’s multi-year fundraising appeal, building systems and processes to ensure its success.
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Prepare project and campaign materials to support fundraising colleagues and volunteers with promotion and marketing, specific proposals, pitches and events.
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Work collaboratively with colleagues across the Fundraising Directorate to identify existing and new supporters to share appeal plans and materials with
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Set and update specific targets for the appeal and track financial performance from pipeline through to banked income.
What you’ll bring:
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Experience of planning and project managing fundraising appeals and campaigns (or similar complex projects), leading to achievement of goals and targets.
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Highly organised and able to manage a range of activities across different teams, encouraging and motivating colleagues to support the project goals and creating compelling project updates and reports.
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Excellent interpersonal skills and confident working with key stakeholders at many levels within the charity.
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Knowledge of key fundraising disciplines, including having worked with high value audiences or experience of digital marketing and engagement.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the ‘’What you’ll bring’’ section of the job description.
Interviews to take place w/c 22 July 2024
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We’re a people-powered movement on the verge of major breakthroughs in Parkinson’s. Together, we will find a cure.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Bristol & Weston Hospitals Charity raises funds for all ten hospitals in the University Hospitals Bristol and Weston NHS Foundation Trust (UHBW). We’ve been in partnership with UHBW for 50 years and we’re as passionate about our work now as we were when we began life in 1974. We’re here to bring moments of joy, comfort and hope to those who need it most; The millions of patients and their loved ones who pass through our hospital doors each year and 13,500 NHS staff who care for them.
That’s a lot of people so we need you to take the reins of our Individual Giving, Legacy and In Memory programmes from September as Sam departs for maternity leave.
This is a varied role where one day you will be creating content and using inspiring patient stories for a full-hearted appeal. Another day you’ll be refining supporter journey comms to our 10,000+ charity lottery players. Another week and you’ll be developing and launching ideas for maximising long-term growth in Legacy and In Memory giving and how this looks across all our brand and supporter touchpoints.
“If you find your heart singing when you hear about the amazing feats people undergo to improve the lives of others or feel inspired playing your part in improving the health and happiness of every patient cared for in our hospitals, then we think you’d better apply!”. Sam, current post holder.
We are a Disability Confident employer.
Working for a charity is great. Working for Bristol & Weston Hospitals Charity is greater.
Benefits:
- 27 days annual holiday entitlement (pro-rata) plus an additional day off on your birthday and a wellbeing day. Plus an additional two days leave after five years of service.
- Commitment to hybrid and flexible working
- Competitive pension scheme. We'll match employee pension contributions up to 8% (minimum 5%)
- Additional support via our enhanced Employee Assistance Programme, including up to eight sessions with a licensed counsellor
- Life assurance cover - 4x annual salary
- Commitment to training and development with budget set aside
- Medicash health plan - claim cash towards a range of medical costs
- Free Blue Light Card that allows access to hundreds of discounts at major retailers.
Closing date: 8th July
Interview date: 15th & 16th July
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this exciting role you will be responsible for implementing the charity’s Individual Giving, Legacy and In Memory fundraising programmes (target of £1.3m in 2024). You will manage a team of up to two with the support from the Head of Fundraising, with whom you will work closely with to develop a series of targeted multi-channelled appeals and campaigns to engage with existing supporters and to attract, recruit and retain new ones.
You will be confident in handling and interrogating data, utilising your experience to deliver insight led creative campaigns across several channels. You will use data to test and learn through the delivery of persuasive and compelling appeals and campaigns - aiming to grow supporter loyalty and inspire repeat donations.
The delivery of exceptional supporter care and stewardship is paramount in this role, the post holder will require excellent communication skills to help deepen engagement strategies with supporters and work with an ambitious, positive, and creative approach - with experience in working collaboratively organisation wide.
Key responsibilities
Planning and implementation
• Increase individual gifts through enhancing the supporter donor journey.
• Develop new individual giving appeals and campaigns with a focus on direct marketing across various channels to engage with new and existing supporters to generate new income.
• Working with the communications team to design a multi-channelled approach to maximise the reach to the appropriate audiences.
• Develop the required tools and mechanisms to ensure ease of engagement.
• Design and implement a stewardship programme that cultivates long term support across all fundraising streams.
• Work across teams to raise the profile of the charity and its appeals and fundraising activities.
• Develop new ideas and initiatives to bolster individual giving.
• Grow in memoriam donations through selected partnerships and long-term relationships that raise the profile of Kidney Care UK within the sector.
Donor data analysis and segmentation
Analyse and segment the supporter base to develop targeted supporter journeys and ask strategies, using donor data from our CRM to:
• Maximise the lifetime value of donors.
• Ensure effective use of supporter data for campaign purposes.
• Manage a continuous cycle of testing for new channels and techniques for acquisition and retention, based on audience insight and sector trends.
• Work with the Head of Fundraising to produce regular feedback reports and analysis.
• Ensure all activities and contacts are managed through the charity’s CRM system.
• Maximise gift aid opportunities.
Stewardship and donor engagement
Manage donor stewardship to provide personalised and engaging communications, including:
• Managing the production of supporter materials.
• Building a thanking programme that offers a personal and engaging donor experience.
• Collaborating with colleagues to identify individual stories for impactful campaign content.
Competencies: knowledge, skills and experience
- Experience of income generation from direct marketing campaigns (acquisition and/or retention) across a variety of digital channels for acquisition and retention.
- Experience of project management to deliver acquisition or retention campaigns within agreed timescales and budgets.
- Experience of using databases for targeting, segmentation, testing and response analysis and how to apply these learnings to future campaigns.
- Knowledge of Charity Law, Data Protection, Fundraising Code of Practice, and other relevant marketing or fundraising standards across the UK.
Employee Benefits
Pension | Flexible working | Retail discounts | Generous annual leave | Cycle 2 work scheme | Employee Assistant Programme | Health cash plan | Family leave
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced and versatile communications and events professional? If you’re eager to work in a dynamic, fast-growing membership organisation committed to improving sustainability in the sugarcane sector, we would love to hear from you.
In this exciting role, you will be responsible for producing content about Bonsucro and its members for our different communications channels, developing engaging social media assets and running our communications campaigns. You will also provide logistical and communications support for our in-person and virtual events. The communications and international events that you create play a foundational role in building Bonsucro’s global profile and promoting our mission.
Climate change, human rights, farmer livelihoods, women’s empowerment, pesticide reduction, and water use are just some of the critical topics this role will be communicating on.
Bonsucro is the global sustainability platform and standard for sugarcane. Our purpose is to collectively accelerate the sustainable production and uses of sugarcane. We work with people and organisations across the sugarcane supply chain, including small scale farmers and some of the world’s biggest brands.
We are looking for someone with a good range of experience and a passion for communications. You are versatile and highly organised and comfortable working in a busy environment with multiple concurrent tasks, deadlines and activities. Ideally, you will be a confident writer, able to understand technical information and translate it into accurate and engaging copy for multiple platforms. Most importantly, you will be excited to learn about Bonsucro’s work and contribute to engaging our stakeholders through effective communications.
Key responsibilities
Content, channels and events
- Produce well-written engaging copy, distilling complex technical material into easily digestible articles, blogs and other content pieces for a range of audiences
- Organise, schedule and create high quality targeted content across multiple channels (web, email/newsletters, social media and videos) and for a range of digital campaigns
- Commission consultants to provide content, proofread and edit material for publication
- Maintain and update our website, including working with an external web agency to resolve issues or address more complex requests
- Oversee Bonsucro’s internal communications related to the activities and operations of the communications team, to ensure that relevant information is shared across the organisation
- Support development of events programme and write website content for webinars and in-person events
- Draft and design event marketing material and liaise with sponsors
- Coordinate event logistics and lead on evaluation of events and provide recommendations for improvement
- Provide guidance on regional-led communications activities such as webinars, support campaigns and tell regional stories to ensure consistent messaging
Branding and monitoring
- Act as guardian of the Bonsucro brand, supporting colleagues in producing high quality communications within brand guidelines
- On a monthly basis, collect, organise and share data on the performance of our communications activities and outputs against pre-agreed metrics
- Manage and update communications asset library, such as photographs, presentation decks, member logos and reports so that staff can easily access the resources they need
- Provide assistance to team in preparing presentations to ensure consistency in messaging and branding
- Liaise with and supervise external contactors
Person Specification
Essential criteria
- Significant experience in communications and social media activities in a professional environment
- Excellent written and spoken English language skills
- Proven copywriting ability with a track record of taking complex or technical topics and making them accessible to a range of audiences
- Proficient with and prior use of graphic design software (e.g. Adobe, Canva), IT-based and web systems (Wordpress, Mailchimp and Salesforce )
- Strong organisational skills and time management
- Confidence in delivering administrative and logistical tasks
- Creativity and ability to take initiative
- Prior experience organising events and/or webinars
- Affinity with social and environmental sustainability issues
- Excellent interpersonal and teamwork skills
- Good attention to detail
Other desirable criteria
- Ability to speak and write either Spanish or Portuguese
- Familiarity with sustainable agriculture and / or voluntary sustainability standards
- Prior experience working with membership organisations and/or in an international team
- Track record in media relations
Application process
Please note that we are operating a rolling application process and will consider applications as they come in. We will arrange initial screening calls with suitable applicants on an ongoing basis and are looking to hold first formal interviews w/c 15 July.
The client requests no contact from agencies or media sales.
Department - Engagement and Communications
Reports to - Head of Communications
Hours of work- 37.5 hours a week over five days
Base - Hybrid home-location working. The postholder is required to attend our office in the Pears Building, Hampstead every Thursday and travel as needed to our locations in north London: Barnet Hospital (Barnet) or Chase Farm Hospital (Enfield) or Royal Free Hospital (Hampstead).
Our vision
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce and driven by medical research that has a global impact. We support the 10,000 staff of the RFL and their 1.6 million patients across Barnet, Chase Farm and Royal Free hospitals and more than 30 NHS services.
What we do
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
Our volunteering, support hub and complementary therapy teams enhance the hospital journey for all patients – whether they live locally or come from further away to access the trust’s specialist services.
Our support of the RFL workforce enables staff to perform at their best. Spanning individual professional development and training through to organisation-wide interventions, our initiatives bolster employee resilience and mental health so they can achieve the best outcomes for patients.
We fund ground breaking research with the potential to change people’s lives, whether it is through our grant programmes, commissioned research or delivering major capital funding appeals.
Our approach
We are a solution-focused strategic partner to the RFL, helping our hospitals to go further and faster than the NHS could do alone. We believe funding decisions should be made based on strategic priority and impact, with a strong focus on co-production.
We invest in:
- enhanced support for patients
- vital support for our staff
- ground breaking research and innovation
- cutting-edge medical equipment
The generosity of our donors, fundraisers and volunteers enables us to do this.
The charity, which employs more than 80 people, is working towards becoming an employer of choice.
Job purpose
This is a pivotal role created to support an ambitious £80m fundraising appeal that will culminate in the creation of the new Royal Free London Cancer Centre.
The RFL, is one of the busiest cancer services in London, combining local care for a population of 2.5m with specialist services relied on by patients from all over the UK and beyond. By 2030, the number of people diagnosed with cancer in north central London is forecast to increase by 42% to 66,000 as the population ages.
The RFL urgently needs to increase its diagnostic, treatment, research and development capacity to meet the needs of our patients. In response, the Royal Free Charity is preparing a major fundraising appeal to support:
- the capital costs for the construction and equipping of a dedicated centre
- the delivery of cancer-related support services.
The campaign communications manager will support the activities of our fundraising directorate in the private phase (Autumn 2024 onwards) and the launch of the public phase of our appeal in early 2026.
The postholder will be responsible for developing and executing strategic communication plans to engage philanthropists, existing supporters, grateful patients, stakeholders and the public. It promises to be a varied and rewarding role in a small but highly collaborative and friendly team.
The role will report to our head of communications and work closely with the campaign director and colleagues in our fundraising directorate and with key clinical leads in the RFL.
The role is ideally suited to someone who is comfortable working across strategic planning and operational delivery, relishing the opportunity to translate plans into activity.
Engagement and communications department
The communications team is responsible for keeping our supporters and local residents informed about the difference we make to the patients and staff of the Royal Free London NHS Foundation Trust.
We celebrate achievements and promote the charity and its successes to the world. We manage our digital presence through a range of channels including our website, our social media platforms and email marketing.
The objectives of the post are to:
- develop and deliver the overarching communications and engagement plan for the cancer campaign
- work with the campaign director and colleagues in our fundraising directorate to support the development and delivery of donor-specific communication plans
- work with the campaign chair and campaign board members to promote the campaign in sectors where they are seeking to raise significant funds i.e. tech, finance, banking, media etc
- work with the campaign director and relevant agency to produce campaign materials and ensure the patient voice is represented in the appeal
- embed and champion the campaign brand to ensure consistency across all communications
- develop and maintain a campaign web presence, ensuring it is regularly updated with relevant content
- identify opportunities for thought leadership, including long-read articles and guest blog posts
- identify opportunities to update our supporters on progress
- share in the delivery of internal communications activity to ensure our staff and volunteers are well-informed ambassadors for the campaign
- share in the delivery of engagement activity with our online followers and supporters, responding in a timely and positive manner to comments and messages
- produce a wide range of communication materials including, but not limited to, reports, case studies, press releases and supporter information
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manage the storing of content and related consent on our digital asset management system
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provide ad-hoc support to the communications team including, but not limited to, crisis response and reputation management incidents
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represent the charity at events, conferences and meetings as needed
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co-ordinate plans and activity with the RFL trust comms team’s dedicated cancer communications manager
Key Relationships
- Engagement and communications directorate
- Campaign director
- Fundraising directorate
- Campaign Chair and Board members
- Charity trustees
- RFL communications team
- RFL clinical leads for cancer services and research
Person specification
Qualifications, experience, skills and knowledge
Qualifications – essential
- Educated to degree level or have a qualification in a relevant subject or have comparable relevant experience
Qualifications – desirable
- Membership of a relevant professional group such as the Chartered Institute of Public Relations (CIPR) or Chartered Institute of Marketing (CIM)
Experience – essential
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experience in a mid-level communications or marketing role
- experience working for the NHS or a health-related charity/not-for-profit organisation
- experience of delivering communications plans, from planning to execution and including evaluation
- experience of writing for a range of audiences and adapting content accordingly
- experience of ensuring content adheres to brand guidelines and tone of voice
Experience – desirable
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experience of writing about cancer-related issues – this could be service delivery, patient support or research
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experience of creating content that conforms to UK public sector accessibility standards
- experience of gaining and storing consent from subjects in photography, video and/or case studies
- experience of creating content in support of fundraising activity
- experience of working on a multi-year high value fundraising campaign
Skills & Knowledge – essential
- excellent writing skills
- excellent people skills with the ability to put people at ease in interviews
- able to work under pressure and to deadline while prioritising and managing own workload
- operational understanding of SEO principles and experience in optimising content for search engines
- sound understanding of the NHS and health issues
- a thorough knowledge of MS Office (Word, Excel and PowerPoint)
- experience using CMS platforms such as WordPress, Craft or similar
- confidence to learn new systems and skillsets independently
Skills & Knowledge – desirable
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experience producing or commissioning video content
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experience of producing or commissioning podcasts
Other requirements – we expect you to:
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Take time for personal development, contributing learning and ideas to the wider team.
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To work unsupervised
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To work to tight deadlines and deliver results
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To have a positive professional work attitude
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Be highly motivated and able to take the initiative
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Have a strong affinity with the NHS and philanthropic values
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Have attention to detail
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Support your team and your other colleagues
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Attend meetings and training as required
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Be flexible and respond to the needs of the charity
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Attend supervision on a regular basis with the line manager
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To treat everyone equally, regardless of sex, age, disability, gender reassignment, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic
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Read and adhere to the charity policies, including the dress code, and all relevant legislation and ensure that any team members who report to you do the same
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Work toward the charity’s vision and mission, and act in line with its values of dedication, innovation, partnership, energy and respect.
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Be aware of and have a good understanding of Health and Safety at Work and the Fire Procedure and understand the correct action to be taken in the event of a fire
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To undertake any additional relevant duties as required
This job description is not exhaustive. The role will include other tasks and responsibilities commensurate with the post and any changes needed to meet legislative requirements.
The recruitment process
To apply for this post, please send the following:
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CV (please include your last employer and dates of employment)
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Cover letter addressing how you meet the criteria set out in the job description and person specification
Please note, that applications submitted without a cover letter will not be considered for this role.
Closing date for application: Friday 12 July 2024, 12 noon.
Interview date: Wednesday 31 July 2024
- Please note, you must be able to provide evidence of eligibility to work in the UK.
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. If you require any reasonable adjustments at any stage during this process, please contact us as soon as possible.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
Benefits:
Core benefits:
- 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
- A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
- A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
- Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
- A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing:
As a member of the Royal Free family, you’ll be entitled to benefit from:
- Expert financial advice from our financial partner, the London Credit Union
- Savings on purchases with the Blue Light Card
- Our Death in Service benefit
Support for your health and wellbeing
- Gym, pool and classes at our Rec Club in Hampstead
- Secure bicycle parking and shower facilities at our Hampstead site
- Monthly guided meditation
- Free massage therapy from our complementary therapy team
- Menopause peer support group
- Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
The client requests no contact from agencies or media sales.