Marketing Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
LOCATION: Hybrid - to be discussed at interview
SALARY: £34K pro rata and negotiable dependent on experience
REPORTING TO: CEO
DIRECT REPORTS: None
WORKING WITH: Fundraising & Marketing Teams
HOURS: Full time although part-time considered to be discussed at interview
12 month contract maternity cover commencing January 2025 (start date to be discussed at interview)
BENEFITS:
- 28 days annual holiday pro rata inclusive of bank holidays.
- Supportive and flexible working environment. Birthday given as holiday.
- Employee Assistance Program
- Workplace Pension
ABOUT THE ORGANISATION:
We are a national charity based in North Devon and work to re-home ex-commercial laying hens which would otherwise go to slaughter. As a result of our work hens are now the fourth most popular pet in the UK and hen adoption is hugely popular, we have rehomed over 1,000,000 hens and counting!
If you are an experienced fundraiser interested in joining our dynamic, friendly and enthusiastic team, please check out our latest role and get in touch.
ABOUT THE ROLE:
As our Individual Giving Manager you will organise and oversee all our individual giving activities. You will develop income and engagement from individuals working across a range of income streams including but not limited to Regular Giving, Philanthropy, Legacy, Appeals and Lottery.
You will also oversee strategy with a view to gaining ongoing growth, through developing engaging fundraising campaigns and delivering high quality, timely and personalised stewardship to recruit new and retain existing supporters.
You’ll be an experienced fundraiser with a proven track record of using a variety of direct marketing techniques to grow Individual Giving. You will work closely with our MarComms team to create content across various channels ensuring relevant and engaging communications are sent to supporters across email, BHWT newsletters, social media, BHWT magazine and video.
KEY AREAS OF RESPONSIBILITY:
- To develop and deliver strategy across Individual Giving in an effort to maximise income.
- To steward and recruit donors whilst developing and retaining regular and cash givers.
- To manage a calendar of compelling fundraising projects and campaigns including direct marketing appeals across electronic, postal and social media channels.
- To utilise insight and data to set, monitor and evaluate campaigns and revenue performance.
- Management of our BHWT lottery.
- To build and nurture effective relationships with a number of segments including major donors, regular givers and pledged legators, increasing value and loyalty from new and existing donors.
- To examine supporter data to identify patterns and trends, helping to build and develop insights into BHWT supporters.
- To segment various data audiences for postal appeals using Salesforce.
- To explore and test new methods for donor recruitment and retention.
- To analyse and report on fundraising activities to maximise return on investment and feed key findings to the CEO.
- Collaborate closely with MarComms to build understanding and support across the organisation whilst delivering rewarding, interconnected projects and appeals.
- To create and update donor records ensuring accuracy and consistency at all times.
- To provide support to other areas of fundraising where appropriate.
- To undertake ad hoc tasks from time to time as required.
ESSENTIAL QUALIFICATIONS AND EXPERIENCE
- A strong empathy for animal welfare and the work of the BHWT
- Demonstrable successes in growing income across multiple IG revenues with a wide range of activities, campaigns, and appeals
- Proven experience of researching, evaluating, testing and implementing successful fundraising products or activities
- Experience of utilising performance metrics and KPIs for donor acquisition, cost-benefit, and return-on-investment analyses
- Proven experience of campaign management and delivery
- Track record of developing and optimising supporter-focused content and products that increase reach and engagement across a wide range of channels
- Experience of using a fundraising database and segmenting relevant fundraising data
- Ability to drive success and inspire others to ensure relevant targets and standards are met
- Ability to prioritise and manage a busy programme to ensure the smooth running of a full calendar
- Exceptional interpersonal skills with the ability to influence and persuade a wide range of stakeholders including suppliers, supporters, and colleagues
- Excellent written and verbal communication skills, with the ability to communicate effectively to different types of audience through various channels
- Thorough knowledge of fundraising regulations and data protection
- Experience of using Microsoft Office Suite
DESIRABLE
- Working in a national charity
- Knowledge/understanding of Salesforce
- Knowledge/understanding of GiveWP
ESSENTIAL PERSONAL ATTRIBUTES
- Commitment to delivering a high quality service
- Excellent time managements
- A proactive approach to all areas of work
- Ability to work independently or as part of a team
- The ability and social skills to work collaboratively with staff at all levels.
- Flexible and adaptable approach to work demands across the whole organisation
OTHER
- Willing and able to work occasionally out of hours
- Fundraising Experience: At least 1 year (required)
Expected start date: Early January 2025 - to be agreed
The client requests no contact from agencies or media sales.
Position Summary
The Philharmonia Orchestra is seeking to appoint a Social Media and Content Manager towork with the Marketing team to promote all aspects of the offer – someone who is passionate about social media and is excited to be an innovator in the sector.
The newly created role will be focused on developing and implementing a new social and content strategy, with strands of activity that focus on growing and engaging audiences, raising the profile of the Orchestra on a global scale and maximising income. The successful candidate will be responsible for the management and optimisation of all our social channels, as well as content development and capture. Importantly, the candidate will work closely with the Marketing and Concerts teams to ensure our social channels are full of rich and engaging content, and a central part of the marketing mix. They will need to be confident in developing relationships pan- organisation, as they will work closely with a core group of staff and players to expand the capture and development of content.
Key Responsibilities
Strategic Planning:
- With the Marketing team and any external research/audience agencies, develop an annual content and social strategy and planner, which serves all areas of the business and campaigns
- Develop a brand personality appropriate to each channel, which builds on the Philharmonia core brand mission and values
- Develop a strategy for paid social activity and digital advertising
- Look at the introduction of more social channels, where appropriate
- Using various analytics tools, and tied to the wider organisational data strategy, develop reports for circulation on a regular basis, which show growth in audience numbers and engagement
Project Management:
- Schedule and optimise social channels (organic), ensuring there is a variety of content with a consistent TOV and brand, which delivers audience engagement, growth, and diversification
- Schedule and optimise paid social and digital advertising to maximise best performing channels
- Work with Managers to support with SEO and website navigation, as part of the whole customer journey
- With the Managers and an external agency, support with optimisation of the Google Grant account
- Analyse the effectiveness of all social and content and implement any optimisations and learnings
- Attend concerts and activities where relevant and part of the strategy, in order to capture imagery, stories and footage
- Coordinate with the stage management and concerts teams to ensure that information is shared well in advance and opportunities are maximised
- Work with partner venues and organisations to promote the work we do as engagements and on tour, in support of both parties’ strategies
- Work with the Data and Insight Manager to improve data capture, monitoring and understanding
Leadership and Management:
- With the Director of Marketing & Comms, work to engage the whole Orchestra in the production of content
- Work with a core group of players and staff to build confidence in the creation of content and capture, building a strong in-house team
Managerial Responsibilities:
- Attend workshops/conferences/seminars to be on the front foot of social media and content development – share learnings with the team and other stakeholders
- Be a brand guardian for the Philharmonia identity, working with the Director of Marketing & Comms to evolve and optimise branding across online channels and beyond
- Work with Director of Marketing & Comms on new online projects that may arise, as part of the programme and business development
Skills and Qualifications
Essential:
- Minimum three years’ experience in a relevant role
- A champion for social media and content development
- Knowledge of all social platforms, Google Analytics and other reporting tools
- Passion and interest for music and the arts, with a good understanding of orchestras
- Some experience in photography/videography (does not need to be an academic qualification
- Excellent communication skills (both verbal and written), with the ability to communicate convincingly to a diverse range of people
- Excellent interpersonal and social skills, with the ability to create strong relationships with a range of stakeholders and colleagues
- Ability to work successfully as part of a team as well as to use own initiative
- Ability to prioritise a mixed workload and to work to tight deadlines
- Willingness to have a hands-on attitude
- Willingness to work unsocial hours, including evenings and weekends both within London and the rest of the UK (occasionally internationally)
Desirable:
- Experience of working with a similar arts organisation
- Experience of working with musicians or other creative artists
The client requests no contact from agencies or media sales.
ABOUT US
School of Hard Knocks (SOHK) is a charity that exists to empower and support children who are living in complex and challenging circumstances. By fostering an environment of genuine acceptance and through the use of physical activity and group and one-to-one support sessions, SOHK enables people to find meaning and purpose to life. All of SOHK's activities are underpinned by an evidence based sport for development framework called the 5Cs.
OVERVIEW
We currently have a small fundraising team that has been together since April 2023, consisting of a Partnerships Manager, a Trusts and Foundations Manager and an Events Co-ordinator. The new Interim Head of Fundraising will lead this team, including our Communications and Marketing Manager.
Our desire is not just to bring a person on board who will lead the team from behind the lines, but someone who will take full ownership of the fundraising targets and be the visible lead fundraiser of the charity.
We want someone who will effectively deliver year one of our new three-year fundraising and marketing strategy to achieve future planned growth. Key responsibilities will be:
Team Leadership
- Take ownership of the fundraising targets and ensure that they are met.
- Lead the fundraising team and be ultimately responsible for their job satisfaction, appraisals and personal development.
- Ensure continuous evaluation of all fundraising activity.
- Monitor progress of each stream of fundraising and make adjustments as needed to achieve targets.
Relationship Generation and Stewardship
- Establish and nurture strong relationships with existing and potential donors, including individuals and corporations.
- Develop and implement tailored cultivation and stewardship plans to enhance donor engagement and loyalty.
- Ensure that regular communication with donors is in place, providing updates on projects, expressing gratitude, and soliciting continued support.
Strategy
- Lead on the execution of the new three-year fundraising strategy aligned with the charity’s mission and goals.
- Identify and explore new fundraising opportunities and innovative techniques to maximize revenue generation.
- Work as part of the Senior Management Team to develop plans and budgets that support the delivery of the organisation's strategic aims.
Reporting, Monitoring & Budgeting
- Report as required on all activity and progress to the Senior Management Team, (trustees) and Board of Trustees and its Fundraising Sub-committee.
- Monitor and manage expenditure related to fundraising activities, ensuring cost-effectiveness and adherence to budgetary constraints.
- Lead on development and upkeep of pipeline processes, ensuring high quality and live information is available across the fundraising team and finance functions.
ABOUT YOU
Your Key Strengths:
- Be a highly experienced and proven fundraiser, with at least five years of UK based charity fundraising experience.
- Have exceptional interpersonal skills - comfortable speaking with senior business leaders, decision makers and High Net Worth individuals…. And comfortable making ‘the ask’!
- Maintain high levels of discretion and tact; able to maintain confidentiality.
- Be personable yet decisive and confident, capable of working with and inspiring colleagues and volunteers.
- Have exceptional organisational and critical thinking skills; able to keep abreast of all the different streams of income and prioritise projects.
- Be IT literate and comfortable with fundraising software.
- Be a genuine self-starter, proactive, collegiate, driven and committed.
TERMS OF APPOINTMENT
- This is an interim role, for 12 months from January 2025.
- The salary is £50,000 - £55,000 depending on experience.
- You will get 25 days annual leave per year plus UK National Holidays. Also, we give any normal working days between Christmas and New Year as additional holidays.
- Reasonable flexible working arrangement , but you must have the ability to work outside of core hours and travel across the UK when necessary.
Applications close at 10pm on Wednesday 11th December
The client requests no contact from agencies or media sales.
Salary: £30,000 - £32,000
Contract: Full-time, permanent
Location: Home based (ideally in the UK)
Closing date: Weds 4th December
Benefits: 32 days annual leave, flexible working, pension, health and wellbeing platform
We have a new opening for a Data Officer to join Animals Asia, working within their Data, Technology and Insight Team and reporting to the CRM and Data Manager.
Animals Asia is an animal welfare charity which is on a mission to make significant and lasting improvements to the welfare of animals across Asia. Last year the fundraising team raised a record breaking $18m globally and by continually improving their data capabilities they can continue to achieve their ambitious targets.
In the role of Data Officer you will create and deliver regular data marketing selections across email, mail and telephone campaigns. This includes importing data from a range of online and offline income streams and adhering to best practice and compliance guidelines. You will also manage the help desk for the Data, Technology and Insight team.
To be successful as the Data Officer you will need:
- Experience using a Fundraising CRM (Blackbaud CRM is preferred)
- Experience delivering data marketing selections and creating data imports from a range of sources
- Knowledge of SQL
If you would like to have an informal discussion, please email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Woodgreen is looking for an experienced, highly creative copywriter who wants to use their skills for a good cause. Are you our perfect match?
We’re dedicated to helping pets and their people at every step of the pet ownership journey. And, of course, we’re also here to help pets in need – giving them safe shelter, specialist care, lots of fuss and a brighter future.
This is a 12 month fixed-term contract for a period of maternity cover until December 2025. With at least two years of relevant experience, your portfolio will need to include a diverse mix of outstanding copywriting – from web and email content, including case studies and feature-length articles, to brochures, leaflets, posters, and everything in between.
As our copywriter, you’ll be working alongside our senior copywriter, stories and content officer and senior creative content manager to bring the charity’s amazing work to life. At the heart of this role is telling the stories of the pets and people we help at Woodgreen. You’ll play a key role in creating the content needed to do this – crafting impactful copy that resonates with our audiences. And you’ll also help to champion Woodgreen’s tone of voice and key messages – collaborating with teams across the organisation to ensure our communications are on-brand.
We’re looking for someone with:
- Creative flair – you’ll need to harness our brand through engaging copy that makes an impact.
- Strong storytelling skills – powerful stories show our supporters the difference they make to pets and people.
- Attention to detail – you’ll be proofreading materials across the organisation, so an eye for a misplaced comma or an errant full stop is a must.
- Previous relevant experience – at an agency or in-house.
- An ability to work well in a team – you’ll work closely with our design, comms and marketing colleagues and liaise regularly with clients across the organisation and external agencies. So communicating effectively and developing strong working relationships are crucial.
- An adaptable style – you’ll be writing a mix of long and short copy for multiple channels and audiences, adapting tone of voice and key messages where necessary.
- The ability to work collaboratively with colleagues to support our storytelling abilities.
- Excellent project management and organisational skills, as well as exceptional interpersonal and communication skills.
- A portfolio brimming with evidence of fantastic writing skills. And of course, a strong desire to use this talent for a great cause like ours at Woodgreen.
Before you take the next step, please note that this role will require you to occasionally spend some time at our centre in Godmanchester.
The starting salary for this position is £28,168 - £31,299 per annum depending on experience. In addition to this you will receive;
- 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
- Up to 8% employer pension contributions
- Support towards healthcare costs (cashplan)
- Free access to Headspace
- Life assurance (4x salary)
- 25% discount in our charity shop
Please supply either a link to an online portfolio of your writing and/or PDFs of relevant copy that you have delivered with your application.
This vacancy may close earlier should we receive high volumes of applications. Interviews may commence prior to the closing date.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based in one of St Giles’ offices across Wales - Cardiff, Newport, Swansea or Wrexham with frequent travel across Wales and hybrid working.
Ref: FBD-242
Are you an influential, collaborative and compassionate individual with a proven record of managing and supervising staff to successfully deliver services with KPIs, quality standards and/or targets? Do you have experience of working in or managing services supporting male offenders (age 18+) in community settings?
If so, St Giles is looking for a Financial Wellbeing Project Manager to join our team and support the management of HMPPS Contracts delivering Financial Wellbeing services across Wales.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this vital role
Our successful candidate’s focus will be to provide operational management support across one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales. This will see you provide leadership and operational management support in debt and welfare benefits to a team of Financial Wellbeing Coaches (FWCs), Team Leaders and Administration team employed in the delivery of the contracts, and to plan and support the day-to-day workload for the team and setting performance objectives with the team and monitor progress.
You will also be expected to monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures and to manage partnerships including local and national delivery partners and any agencies with whom we are developing referral arrangements. Developing and maintaining strong working relationships with local Wales Probation managers and staff and other external stakeholders is an essential part of this role, as is providing regular reports in a range of formats to the Service Manager and monitoring use of the Customer Approved Database including regular reports on usage to ensure accuracy and timeliness of inputting by teams.
What we are looking for
- Experience of working in or managing services supporting challenging people
- Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes
- Evidence of training at specialist level in money and/or welfare benefits advice from an accredited training provider
- Knowledge and understanding of the requirements of managing a caseload
- Wide range of money advice knowledge, budgeting, dealing with priority and non-priority debts, County Court/High Court options, insolvency options and welfare benefits
- Ability to coach and mentor staff to motivate and facilitate optimum performance in a team
- Strong IT, interpersonal and communication skills, both verbal and written.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 11:00pm 8th December 2024. Interview date: Tuesday 17th December 2024.
Ydych chi'n unigolyn dylanwadol, cydweithredol a thosturiol sydd â hanes profedig o reoli a goruchwylio staff i ddarparu gwasanaethau gyda dangosyddion perfformiad allweddol (KPI), safonau ansawdd a/neu dargedau yn llwyddiannus? Oes gennych chi brofiad o reoli neu weithio mewn gwasanaethau sy'n cefnogi troseddwyr gwrywaidd (18+ oed) mewn lleoliadau cymunedol?
Os felly, mae St Giles yn chwilio am Reolwr Prosiect Lles Ariannol i ymuno â'n tîm a chefnogi'r gwaith o reoli contractau HMPPS sy'n darparu gwasanaethau lles ariannol ledled Cymru.
Am Ymddiriedolaeth St Giles
Elusen uchelgeisiol, sefydledig sy'n helpu pobl sy'n wynebu adfyd i ddod o hyd i swyddi, cartref a'r cymorth cywir y mae ei angen arnynt. Yn ganolog i'n hethos mae ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth a bod mewn gang, yn allweddol i newid cadarnhaol mewn eraill.
Am y rôl hanfodol hon
Ffocws ein hymgeisydd llwyddiannus fydd darparu cymorth rheoli gweithredol ar draws un neu fwy o gontractau a ddyfernir gan HMPPS i ddarparu gwasanaethau Cyllid, Budd-dal a Dyled (FBD) yng Nghymru. Bydd hyn yn golygu eich bod yn darparu cymorth arweinyddiaeth a rheolaeth weithredol mewn dyled a budd-daliadau lles i dîm o Hyfforddwyr Lles Ariannol (FWC), arweinwyr tîm a thîm gweinyddol a gyflogir wrth gyflawni'r contractau, ac i gynllunio a chefnogi llwyth gwaith dydd i ddydd y tîm, a gosod amcanion perfformiad gyda'r tîm a monitro cynnydd.
Bydd disgwyl i chi hefyd fonitro a rheoli pob agwedd ar gyflawni a pherfformiad er mwyn sicrhau cydymffurfiaeth â pholisi a gweithdrefnau, a rheoli partneriaethau gan gynnwys partneriaid cyflenwi lleol a chenedlaethol ac unrhyw asiantaethau yr ydym yn datblygu trefniadau atgyfeirio â hwy. Mae datblygu a chynnal perthynas waith gref gyda rheolwyr a staff lleol Prawf Cymru a rhanddeiliaid allanol eraill yn rhan hanfodol o'r rôl hon, yn ogystal â darparu adroddiadau rheolaidd mewn amrywiaeth o fformatau i'r Rheolwr Gwasanaeth a monitro'r defnydd o'r Gronfa Ddata a Gymeradwyir gan Gwsmeriaid, gan gynnwys adroddiadau rheolaidd ar ddefnydd i sicrhau cywirdeb ac amseroldeb mewnbynnu gan dimau.
Am beth rydym yn chwilio
- Profiad o weithio neu reoli gwasanaethau sy'n cefnogi pobl heriol.
- Profiad o weithio mewn neu reoli partneriaethau amlasiantaeth sy'n gweithio tuag at amcanion a chanlyniadau cyffredin.
- Tystiolaeth o hyfforddiant ar lefel arbenigol mewn arian a/neu gyngor ar fudd-dal lles gan ddarparwr hyfforddiant achrededig.
- Gwybodaeth a dealltwriaeth o ofynion rheoli llwyth achos.
- Ystod eang o wybodaeth am gyngor ariannol, cyllidebu, delio â dyledion blaenoriaeth ac nad ydynt yn flaenoriaeth, opsiynau Llys Sirol/Uchel Lys, opsiynau ansolfedd, a budd-daliadau lles.
- Gallu i hyfforddi a mentora staff i gymell a hwyluso'r perfformiad gorau posib o fewn tîm.
- Sgiliau TG, rhyngbersonol a chyfathrebu cryf, ar lafar ac yn ysgrifenedig.
Fel sefydliad sy'n gweithio gyda phlant ac oedolion wrth risg, rydym wedi ymrwymo i amddiffyn, diogelu a hyrwyddo diogelwch ein cleientiaid, a bydd angen Gwiriad DBS Plant ac Oedolion Uwch a Gwiriad y Rhestr Gwahardd rhag Gweithio gyda Phlant.
Rydym yn mynd ati i annog pobl sydd â phrofiad personol o'r system cyfiawnder troseddol neu brofiad byw o'r materion y mae'r grŵp cleientiaid hwn yn eu hwynebu i wneud cais am y rôl hon.
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, sesiynau therapyddion clinigol, yswiriant bywyd (4 x cyflog blynyddol), dyddiau diog, benthyciad tocyn tymor, rhaglen buddion gweithwyr, taleb gofal llygaid, a llawer mwy.
Rydym yn gyflogwr hyderus o ran ecwiti a chynhwysiant. Rydym yn croesawu pob cais, ac rydym yn annog yn arbennig ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-etifeddiaeth), a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.
Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag.
I wneud cais, gofynnwch am ffurflen gais gan ein Tîm Adnoddau Dynol, drwy'r botwm ymgeisio, gan nodi teitl a rhif cyfeirnod y swydd.
Hundreds of inspiring events. Millions of pounds raised. One clear purpose.
Head of Digital
Salary: £85,000 - £90,000 depending on experience plus
Reports to: Director of Marketing & Supporter Engagement
Department: ?Marketing, Fundraising & Engagement?
Contract: ?Permanent?
Hours: ?Full time 35 hours per week? (other flexible-working requests will also be considered if it meets business needs)
Location: Stratford, London with high flexibility (we would expect you to be in the office 1-2 days per week)
Closing date: 12 December 2024 at 23.55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
We have an exciting opportunity for a Head of Digital to join our Marketing, Fundraising and Engagement (MFE) directorate. This is a pivotal role within a new function where you'll be bringing together previously separate teams to drive the development and implementation of our digital strategy, to transform our customer experiences for mass audiences. Specialist areas include website, email, SMS data selections, tagging & tracking, UX, Service Design, SEO, content delivery & content strategy. As Head of Digital, you will be the advocate for design led thinking, putting our audiences needs at the heart of all experiences and journeys.
What will you be doing?
Responsible for setting the digital vision, strategy and plan for mass audiences, aligned with cross organisation strategies.
Works with Cancer Research UK (CRUK) strategy team for all niche audience digital strategy needs.
Responsible for delivering an engaging top of funnel experience. Working jointly with F&E, and Policy, Information & Communications (PIC) teams to create compelling end-to-end digital experiences that delight CRUK audiences at every stage of their journey. Tracked against a measurement framework that creates accountability and improvement at all levels across MFE and Technology.
Responsible for establishing the measurement framework, working with Data, Insight and Performance to improve what and how we measure, across digital and marketing activity. Implements data governance, in accordance with our data standards.
Responsible for overarching website performance, organic traffic, conversion rate, bounce rate, pages per session, agreeing the targets with ASI function.
Responsible for creating the processes, tools and ways of working that support a more joined up approach to all below the line journeys
Responsible for building the new team capability for the digital delivery system, across the digital team, through devolved practices and partners.
What skills are we looking for?
Experience in a Head of Digital role or similar within a large, complex organisation, inspiring colleagues and building strong, productive relationships across a diverse group of senior stakeholders.
Expert on digital tools, platforms, and technologies relevant to marketing, along with content creation, management, and distribution.
Proficient in CMS and Marketing Automation tools
Ability to cultivate a growth mindset and lead/champion change at scale.
Ability to develop a clear vision and strategy aligned with business goals and target audience needs.
Knowledge of search engine optimization and the ability to analyse data to measure content performance and inform strategy, linking with paid search.
Experience of leading and inspiring a team of digital experts and designers.
Deep understanding of the target audience and user experience to create engaging and relevant content.
Excellent storytelling, communication and presentation skills - both written and verbal. Highly visible leader, internally and externally.
Flexibility to quickly adapt to new trends, technologies, and changes in the digital landscape.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more updates on our work and careers, follow us on: , , , and .
Cancer Research UK is committed to safeguarding the wellbeing of its staff, volunteers, beneficiaries and other people who come into contact with the charity through all of its diverse range of activities. To review our safeguarding statement please visit
The Communications and Information Officer is responsible for our external communications, our social media channels, and maintaining and managing our website. Working mainly with colleagues from the Sector Support and Grants team initially, to raise awareness about the impact of our work as well as the work of the legal advice charities we support. The role will also support Events and Fundraising team to achieve greater participation in our fundraising events, and better engagement with supporters across the legal sector. The role holder will help to create and implement a sustainable communications plan and social media strategy, generating innovative content to grow our online presence and increase engagement.
We are looking for someone who is passionate about access to justice and enthusiasm for our work and commitment to social justice and equal opportunities for all. You will bring excellent digital skills; experience in a communications and marketing, public relations and/or digital role; and a proven ability to effectively write and edit copy for different audiences.
Main duties and responsibilities
- Creating contents and planning communications
- Website management
- Social media management
- Events and fundraising
- Contact management system management
- Public relations
- Data protection
Person specification, essential criteria
- Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
- Excellent digital skills, including experience of content management systems such as WordPress
- Experience in a communications and marketing, public relations and/or digital role and understanding of organisational branding
- Proven ability to effectively write and edit copy for different audiences
- Confidence with IT including Microsoft Office suite
- Excellent proofreading, copywriting and editing skills
- Proven ability to communicate with a wide range of people and to liaise effectively with other organisations
- Excellent attention to detail
- Good eye for design and some experience with design software such as Canva or InDesign
- Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
- Highly motivated, with ability to work on own initiative as part of a small team
- Flexibility and willingness to learn new skills; professional, reliable and responsible
- Ability to occasionally work outside office hours as required (with time off in lieu), particularly in the build-up to events, on the days of events and in other busy periods
- A positive attitude to problem-solving and finding new solutions
Benefits
- 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
- Hybrid working
- Flexible working options
- Employee Assistance Programme
- Contribution to pension scheme (5% employer, minimum 3% employee)
- Continuing personal development opportunities
- Enhanced maternity/adoption and paternity leave pay
Please see attached Recruitment Pack for more details and specifications about the role.
The client requests no contact from agencies or media sales.
The Head of Alumni Engagement and Development will play a pivotal role in shaping the strategy for fostering strong relationships with Ackworth School’s Old Scholar community, supporting the long-term interests of the school as we head towards our 250th anniversary in 2029. This role is responsible for fundraising, donor relations, and legacy initiatives, as well as coordinating and delivering events and communications aimed at engaging with Old Scholars and the broader Ackworth School and Quaker community.
Reporting to the Director of Marketing, Admissions and Communications, the Head of Alumni Engagement and Development will collaborate closely with various school departments to elevate the school’s profile and optimise income generation. The focus will be on relationship management with key high-value donors and promoting a culture of philanthropy. Additionally, the role will drive support for Ackworth School capital projects and cultivate a culture of donor care that motivates current and potential supporters.
Ackworth School, a co-educational boarding and day school, was founded in 1779 by the Religious Society of Friends (Quakers). It maintains its ethos and traditions and is still governed by the Society. The school is academically non-selective and provides an excellent range of facilities and extra-curricular opportunities, recently achieving "Excellent" in the FCI/EQI (February 2023). The Head is a member of both HMC and the Society of Heads.
Our pupils are one of Ackworth's USP's. Visitors to the school never fail to acknowledge how amazing they are and how positive the encounter is. All staff at Ackworth pay a key part in the operation of the School to make sure that it runs smoothly and so that we can focus on delivering an excellent education for our pupils.
The successful candidate will be able to:
·Collaborate with the Director of Marketing, Admissions and Communications to create a fundraising strategy centred on capital projects and bursaries.
·Lead personal engagement fundraising, developing strategies for securing principal and major donors.
·Meet annual personal income targets, increasing both donor numbers and regular giving income.
·Monitor and report on fundraising income, events, and activities, including producing financial reports.
·Design and manage a program of events aimed at engaging Ackworth School Old Scholars and wider Ackworth School community members.
·Develop robust data sets to inform strategic goals, particularly those related to income generation and maintain detailed records of Old Scholars and donors, building comprehensive individual profiles in the contact database.
In return we offer:
·a competitive salary of between £30,000 - £35,000 per annum based on experience and qualifications.
·generous fee remission of 50% for the children of our staff.
·all food and refreshments during the working day.
·free on-site parking.
·flexible pension, health benefits and an electric car purchase scheme
·a supportive and friendly environment based on the Quaker ethos of the school.
·a beautiful working location in an ideal location within easy travelling distance of the main centres of Sheffield, Leeds, Doncaster and York.
Interested candidates are welcome to contact the school to arrange a confidential discussion. Please contact our HR Administrator, Kim Reather.
Closing Date:Friday 13th December 2024 at 4:00 p.m. Due to the School’s Christmas closure period, interviews will be held in early January 2025.
Completed school application forms should be submitted with a cover letter of no more than one page
Applicants should read carefully the Recruitment, Selection and Disclosure Policy. Our recruitment privacy notice is also available on our website under “Working For Us”.
Ackworth School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and all applicants will undergo child protection screening, including checks with past employers and an enhanced DBS and Barred list check with Disclosure and Barring Service. Applicants should also be in sympathy with the School’s Quaker ethos.
To provide an exceptional, holistic and inclusive Quaker education, nurturing young people to flourish and therefore play their part in creating a bet
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At IAM RoadSmart we make better drivers and riders. As the UK’s largest independent road safety charity, formed in 1956, we’ve spent more than 60 years making our roads safer by improving driver and rider skills through coaching and education.
Our qualified experts, our network of over 70,000 members and 164 local groups are our lifeblood. They champion our cause and help drive our vision – to be the best, most recognised provider of coaching and advice for all post-licence drivers and riders, and to help make our roads safer for all.
About the Role
We are seeking an ambitious and experienced Individual Giving Manager to lead and grow our individual giving programme. This is a new and vital role in our fundraising team, focusing on creating and delivering strategies to increase unrestricted income from individual donors through appeals, regular giving, legacies, and digital campaigns.
You will have the opportunity to work on innovative campaigns, such as our upcoming 70th anniversary celebrations, and play a key role in developing relationships with our 70,000 members and beyond. This role is perfect for someone who is creative, data-driven, and passionate about making a difference.
Key Responsibilities
- Develop and implement a strategy to grow individual giving income, including appeals, regular giving, and legacy programmes.
- Plan and deliver engaging fundraising campaigns and communications to attract and retain supporters.
- Manage donor journeys and segmentation to ensure a personal and effective approach to supporter engagement.
- Work collaboratively with our marketing and membership teams to maximise fundraising opportunities across our existing supporter base.
- Analyse and report on performance, ensuring campaigns are data-driven and deliver measurable results.
- Keep up to date with sector trends and best practices to ensure our fundraising remains innovative and compliant.
About You
We are seeking a proactive and creative individual with proven experience in individual giving, legacy fundraising, or a related field, ideally within a charity setting. You will have a strong understanding of direct marketing techniques and donor journey development, excellent communication skills to craft compelling fundraising messages, and experience using CRM systems to manage and analyse donor data. With a results-driven mindset and strong analytical skills, you’ll share our passion for road safety and making a positive impact through fundraising.
IAM RoadSmart are an equal opportunities employer.
The client requests no contact from agencies or media sales.
We love Dogs, do you? Would you like to work for Dogs Trust, the UK’s largest dog welfare charity?
We have an exciting opportunity for a Supporter Relations Officer to join our team, based at one of our 23 rehoming centres. The Role of the Supporter Relations Officer is primarily to promote the work of Dogs Trust to key audience groups. They provide first-class customer care for all Dogs Trust supporters, but particularly potential and existing legacy pledgers.
About this job:
As Supporter Relations Officer, you’ll:
- Promote the work of Dogs Trust to key audience groups in their catchment area and to support them accordingly.
- Provide a vital link to the community, stewarding supporters wherever they may be on their Dogs Trust journey by handling local supporter legacy and Canine Care Card enquiries, as well as in memory donations.
- Spending time in the community, visiting local businesses and people, as well as organising community talks to relevant audience groups.
- Organise supporter events and tours at the rehoming centres throughout the year.
- Organise and attend events with the Dogs Trust Village.
About you:
The successful candidate will have experience in a public facing role and a passion and commitment to the work and aims of Dogs Trust. They will be a strong communicator with excellent interpersonal and organisational skills and the ability to develop and prioritise their own workload, working well under pressure and to deadlines.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the team:
The Individual Giving department is part of the Fundraising and Marketing directorate and brings in approximately £88m per annum through regular giving, one off gifts, prize-led fundraising, community and events and legacy and in memory. They report to Regional Supporter Relations Managers and, ultimately, the Head of Community Supporter Experiences.
What you need to know:
As the role is primarily customer-facing, the SRO is based at the rehoming centre. However, they spend a portion of their time in local communities. This role involves frequent travel, both locally and across the UK, including some overnight stays, as well as weekend and evening work. A full UK manual driving licence is essential.
Please note that this is a maternity leave fixed-term contract.
Cambridge Cyrenians has been providing accommodation and support to homeless men and women for over 50 years. We have an exciting new opportunity to join the team as our Community Fundraising Officer. You will be raising funds and awareness to benefit people moving on from homelessness living in our supported housing service and additional projects.
Community Fundraiser
Salary: £30,128 - £33,413 per annum
Hours: 37 hours per week, Monday to Friday
Location: Cambridge. Office based with flexible working
Benefits: 25 days annual leave rising to 30 plus your birthday off. Cycle to work, Blue Light Card and other benefit schemes. Weekly well-being hour
The successful candidate will be enthusiastic about fundraising, marketing and community engagement, supporting the Trustees and Senior Management Team to develop the fundraising strategy. Managing and building existing partnerships, building new income generation strategies, promoting the charities awareness to the local community, corporate and individual supporters.
Key Responsibilities
- Raise Cambridge Cyrenians local profile and social media presence, including regular press releases
- Working with Trustees and Senior Staff to develop and deliver Cambridge Cyrenians’ fundraising strategy
- Identify and secure additional fundraising opportunities
- Engage with local companies to develop corporate support from the business community
- Keep track of fundraised income and expenditure
- Produce quarterly supporter newsletters on Mailchimp and LinkedIn • Lead Community Events Working Group to develop and deliver community events
- Develop and deliver seasonal campaigns and sponsorship challenges to grow Cambridge Cyrenians’ supporter base through one-off and regular donations
- Maintain individual donor records in Cambridge Cyrenians’ CRM (Donorfy), ensuring Gift-Aid claims are submitted and donors are thanked in a timely manner
- Maintain Wordpress website and fundraising platforms (JustGiving, GivenGain)
- Manage social media channels, including Instagram, Facebook and LinkedIn • Develop Cambridge Cyrenians’ legacy fundraising stream
- Ensure all fundraising is GDPR compliant and complies with the Fundraising Regulator’s Code of Fundraising Practice
- Be passionate and advocate on behalf of Cambridge Cyrenians’ work
- Network locally to build relationships working flexibly to attend local events
In addition to the benefits listed, the post includes; regular supervision, continuous professional development and an opportunity to learn, develop and shape an exciting role. It offers flexible working and working from home.
Closing date for applications: 9am Monday 16th December.
Interviews: Wednesday 18th December 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
ALDER HEY CHILDRENS CHARITY
Job Title: Corporate Partnerships Assistant
Reporting To: Corporate Partnerships Manager
Salary: £25,307 - £29,634 (pro rata £18,984 - £22,229)
Hours: 28.13 hours per week* (Flexible Working)
Duration: 14 months Fixed Term Contract (January 2025 – March 2026)
Location: Alder Hey, Liverpool (Hybrid)
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
We have recently closed our Surgical Neonatal Appeal, having successfully raised our £3m target towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital. This year we will be fundraising towards a new Same Day Emergency Care Centre, providing an unrivalled experience for our patients and their families.
About the role:
This is an exciting opportunity to join a busy corporate partnerships team. The postholder will work closely with the Corporate Partnerships Manager and wider Charity team to deliver the corporate strategy.
Areas of support include management of incoming enquiries, team support for events, administration tasks for the team and supporting corporate partners.
Key Responsibilities will include:
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Income Generation & Stewardship
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Provide administrative support for the Corporate Partnerships Team including
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processing and sending out of personalised thank you letters
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dealing with incoming enquiries in conjunction with our operations team
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securing auction/raffle prizes
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ensuring the charity’s supporter database is kept accurate and up to date
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Help ensure relevant pages on the charity’s website are kept up-to-date and work with the wider team to enhance those pages.
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Support the development and enhancement of supporter journeys.
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Co-ordinate diaries and facilitating the organisation of meetings and events.
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Supporting the team with events such as Dragon Boat festival, Golf Day and Christmas Light Switch On and hospital tours for donors/potential donors.
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Support in the development of marketing assets both digital and non-digital. This could include including copywriting, editing, and proofreading.
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Monitor marketing resources, such as leaflets, to ensure stock levels are maintained.
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Some management of low value corporate partnerships as agreed with the Corporate Partnerships Manager.
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Assist with the arrangements to ensure that all donors receive outstanding stewardship to establish long term commitment to the Charity.
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Attend presentations and charity days to speak about the charity from time to time.
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Undertake other duties which may be designated from time to time by the Senior Team to achieve the Charity’s objectives, including representing the department on occasions, functions and events as required.
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Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
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Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.
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Gain and maintain in-depth knowledge and understanding of the charity’s work, priorities and future plans and act as a spokesperson for the Charity when required, including representing at external events as appropriate.
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Any other reasonable duties as required by your line manager.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
*The charity is currently conducting a four-day working week trial, due to end on 31st March 2025. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. Next steps will be agreed before the 31st March 2025, based on an assessment of the trial period; the four-day working week trial may be ended, extended or adopted permanently.
This fixed term contract is for 14 months at 28.13 hours per week. As part of our 4-day working week trial (working week Monday to Thursday) working hours required will be 22.5 hours per week if you opt to sign up to the trial and its associated conditions. If the trial was to end after 31st March 2025, the working hours required would return to the contracted weekly hours for this role of 28.13 hours per week. As part of our staff charter, we have a flexible working policy and can consider accommodating a flexible working pattern such as school working hours if requested.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:
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How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills, please do consider applying and provide details as part of your answer.
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Why do you want to work for Alder Hey?
Closing date: Sunday 8th December 2024
Interview date: Monday 16th December 2024
Second Interviews: Thursday 19th December 2024
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.
The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Digital Experience Manager
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- £39,784 (outside of London); £42,087 (within London)
- 35 hours per week
- Permanent
- Home-based, with regular travel to London and Bristol
- Closing date: 8th December 2024
- Interview date: w/c 16 December 2024
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Digital Experience Manager with a background in managing and developing websites and digital products, as well as previous experience of line management, to join our friendly and expert Digital Team.
As the Digital Experience Manager, you will be responsible for creating and maintaining a high-quality, accessible and customer-focused online brand presence by optimising content, journeys and audience experience on our website and other digital platforms. By collaborating with specialists internally and externally across UX, UI, development, SEO, content strategy and content management, you will ensure that the overall digital experience meets brand goals and audience needs by being holistic and engaging and inspiring action.
You will line manage the Developer and Digital Product Officer, providing engaging and motivating leadership, management and personal development support.
You will champion the voices of children and young people with cancer, and their families in everything you do.
This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Lead on the digital experience strategy for the organisation. Using insight to design, implement, test, measure and optimise as needed.
- Product Ownership of the website experience and content strategy for the site, liaising with internal stakeholders as needed.
- Provide expertise around digital journeys, to continually optimise and improve these, across service delivery and fundraising activities.
- Own the overall roadmap for development on the website and work across teams to support the integration and adoption of third-party digital platforms. Prioritise functionality improvement across the team.
- Establish reporting dashboards and models to use website performance, user insight and other digital and campaign metrics to optimise and develop content and journeys, and to monitor the success of new improvements. P
- Develop our approach to user and audience insight and testing to inform improvements and decision making, use data and analysis to identify opportunities for improvement.
- Lead on SEO, ensure our website content follows SEO best practice, and work on strategies to improve our position in search engine results pages.
- Accessibility – ensure that our website meets accessibility standards both from a functional perspective and content design.
- Collaborate with teams across the charity on digital experience initiatives that align with overall business goals: manage the optimisation of our digital platforms and design customer-centric strategies that improve user experience, increase satisfaction and loyalty.
- Take an active role in developing and embedding new ways of working, establishing relationships with other teams and work alongside the Head of Digital to raise the profile and understanding of the team across the charity.
What do I need?
The key skills we’re looking for in this role are:
- Demonstrable knowledge and experience of website management, including managing agency relationships.
- An understanding of end-to-end customer journeys and delivering excellent and engaging user experiences.
- Working with content management systems and optimising content for SEO.
- Using GA4, monitoring and reporting on trends and interpreting data for action.
- Experience of project managing website development, including scoping, briefing, testing and deployment.
- Involving people with lived experience through co-creation, co-production and evaluation.
- Experience of line managing people and an ability to motivate a team.
- A confident collaborator, able to influence, negotiate and build positive working relationships.
- A good understanding of accessibility standards for technical development and content design.
- Financially astute, contribute to setting budgets and overseeing spend.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
You may also have experience in the following: Digital Marketing Executive, Online Marketing, Email Marketing, Digital Marketing Co-ordinator, Digital Marketing Specialist, Executive, Social Media, SEO, SEM, PPC, Marketing Analytics, Digital Content Manager, Website Development Coordinator, Digital Experience Specialist, Online Content Administrator, Web Content Coordinator, Digital Engagement Officer, Digital Content Strategist, Website Operations Coordinator, Digital Solutions Specialist, Online Experience Manager, etc. REF-218 191
Coeliac UK currently has an exciting opportunity for a Head of Digital, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. You will join us on a full time basis. In return you will receive a competitive salary.
Coeliac UK represents over 60,000 members providing information and support to those affected by coeliac disease or following a gluten free diet. We also campaign on behalf of all those living with coeliac disease and undertake research into the causes of the disease.
The Head of Digital role:
The Head of Digital is responsible for the development and oversight of Coeliac UK’s digital channels and underpinning systems. This is a combination of a strategic, technical and management role including responsibility for web, email and app in the main plus input into CRM and social media. The overall aim is to deliver a best practice digital experience for internal and external stakeholders that will support Coeliac UK’s strategy.
Key responsibilities of the Head of Digital:
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Working with the Director of Marketing & Digital to develop and lead the digital solutions across the organisation and deliver the existing road map including:
- Completing the creation of a new website that is currently part way through being built (WordPress) and manage both internal and external stakeholders and suppliers
- Developing, enhancing and streamlining the user experience, both for external users (eg. donors, members, health care professionals) and internal users (eg. management of workflows, CRM) spanning across the key areas of website, app, email and CRM
- Devising a strategy for the future development of our Live Well Gluten Free app and see through the implementation with internal and external stakeholders and suppliers - Maintaining and developing existing website until the new website is launched July 2025
- Providing best practice guidance to the organisation on digital execution, including user experience, SEO and content optimisation plus digital strategy for emails and other comms
- Providing regular and exceptional reporting on the key metrics for the digital channels, including a weekly dashboard
- Directly project managing key digital developments including testing and quality control
- Managing third party service providers ensuring value for money and compliance to SLAs
- Responding to, and troubleshoot, all digital systems issues managing supplier ticketing systems
- Monitoring website security and take responsibility for actions required for any digital security breaches
- Conducting content audits to eliminate redundant and/or duplicate information
Knowledge, Skills and Experience required for the Head of Digital:
- Experience of department or large project management, including people and budget management
- Minimum seven years’ experience in a similar role
- Minimum two years’ experience of CRM/database management
- Expert in content management systems and have extensive experience in developing user journeys, optimising user experience and delivering multi variate testing
- Good knowledge and understanding of W3C Web standards and accessibility
- Excellent general IT skills, with use of MS project, and MS Visio desirable
- Use of collaborative working portals eg monday.com; Microsoft Teams etc
- HTML/CSS and Workbooks knowledge is advantageous but not essential
- A great understanding of SEO and the impact of actions on search visibility
If you would like to be considered as our Head of Digital, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!