Marketing Communication Officer Jobs in Manchester
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced digital fundraiser looking for a new challenge in an ambitious and friendly team? This is a new role with enormous scope to influence the digital development for one of the UK’s leading animal welfare charities.
The individual giving team is responsible for driving sustainable growth through donor engagement, stewardship and acquisition. We are seeking a Fundraising Digital Marketing Lead to drive the development and implementation of our digital fundraising strategy. You will oversee campaigns across multiple digital platforms, engaging with new and existing supporters to drive donor acquisition, retention, and growth. As a key person within the fundraising team, you will collaborate closely with communications and people across the charity to help us meet our ambitious fundraising goals through online channels. This role requires a creative thinker, a data-driven approach, and a commitment to making a positive impact.
We are looking for an experienced and strategic individual to spearhead our online fundraising efforts. The ideal candidate will have a proven track record in digital marketing within the nonprofit sector, successfully utilising online platforms to drive fundraising growth. They will demonstrate expertise in building and engaging communities around a charity’s mission, effectively translating this engagement into ethical fundraising success.
The successful candidate will join a busy, friendly, and capable team working to maximise the charity’s fundraising performance.
Why become part of World Horse Welfare’s team?
Horses might be part of our DNA but they don’t have to be part of yours. World Horse Welfare has plenty of passionate equine experts already in situ, so provided you share our values of being realistic, compassionate and forward-thinking then you could be the perfect candidate.
We care about our people because they are the ones who enable us to achieve such good work. We invest in them, nurture them and listen to them to create a collaborative working environment where everyone feels valued.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
Location
This position is based remotely. But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation. You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.
World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
The client requests no contact from agencies or media sales.
Fundraising Officer – North of England
Job description
A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. You will be reporting to the Corporate & Regional Fundraising Manager and working in a very varied and exciting working environment.
The perfect candidate will enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.
You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.
Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.
We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans. If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.
Please note that we may close this advertisement early if we receive a high volume of applications.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re IPWSO, the international umbrella body for Prader-Willi syndrome (PWS) associations around the world. We want to hear from candidates who can effectively convey the life-changing impact of our work, motivate our community to support our work, and ensure that the educational resources we provide reach those who need them most.
Our membership comprises PWS associations in 47 countries and we support individual families and professionals in over 70 other countries.
We have a staff team of four who work in conjunction with dedicated volunteers from around the world.
Key Fundraising Responsibilities
- Develop communications content that will invigorate our existing donors and inspire new ones leading to increased giving by individuals to IPWSO.
- Focusing in particular on our website and social media channels, communicate our achievements, impacts and needs with a view to influencing IPWSO’s online supporters to make donations and engage in fundraising initiatives.
- Provide outstanding donor care to encourage a high level of retention and repeat donations.
- Work with IPWSO’s Fundraising Committee on a variety of fundraising initiatives, which may include a new collaborative global fundraiser to be rolled out in 2025.
- Act as the organisational lead for IPWSO’s CRM (Donorfy) and utilise it to improve the donor journey.
- Develop a robust pipeline of case studies for use in our fundraising campaigns.
Key Communications Responsibilities
- Act as the first point of contact for IPWSO’s public email address and social media channels and ensure that timely and appropriate replies are issued.
- Manage IPWSO’s social media channels, creating original and engaging posts, and actively engaging with our audiences.
- Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.
- Keep up to date with emerging trends in digital communications and social media, and recommend potential new channels for fundraising and audience engagement.
- Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.
- Produce compelling monthly newsletters and an Annual Report.
- Review and update IPWSO’s Communications Strategy in line with its Strategic Plan.
- Uphold and showcase the IPWSO mission and brand.
- Working with IPWSO’s Publication and Communication Committee, oversee the production and design of a range of educational resources for families and professionals.
- Oversee copywriting and proofreading within IPWSO.
- Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.
General Responsibilities
- Champion the vision, mission and values of IPWSO internally and externally.
- Comply with all relevant charity and other legislation.
- Uphold IPWSO’s internal policies.
- Act as IPWSO’s Data Manager, ensuring our continued compliance with the Data Protection Act.
- Undertake other reasonable duties requested by the CEO.
Person Specification
Essential
- Significant fundraising experience including planning and delivering successful online fundraising campaigns
- A track record of securing donations from individuals
- Experience of donor stewardship
- Excellent presentation, writing and storytelling skills across a wide range of applications and for varied audiences
- Excellent proofreading and editing skills
- Understanding of organisational branding
- Experience managing websites and social media platforms
- Excellent organisational skills with the ability to work under pressure and to strict deadlines
- Outstanding interpersonal and communication skills, with the ability to build and maintain positive relationships
Desirable
- Experience using Donorfy or another CRM
- Experience using Google Analytics and WordPress
- Experience managing Google Ad Grant campaigns
- Experience working remotely
- Experience working with volunteers
- Experience working as part of a small team
- Experience working for an international nonprofit organisation
- Understanding of challenges facing people with disabilities
- Design skills, including proficiency in software such as Canva
Essential Personal Attributes
- Enthusiasm for IPWSO’s work and commitment to its vision, mission and values
- Confidence and ability to work well with people from different backgrounds from around the world
- Highly self-motivated and able to work on own initiative as well as part of a team
- Enthusiastic and positive attitude to work and willingness to learn new skills and support colleagues as needed
The client requests no contact from agencies or media sales.
We’re recruiting for a Volunteer Officer to join our team.
ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.
Our Volunteer Officer is responsible for the recruitment, onboarding, training and development of our volunteers – particularly those from our community partners. This role ensures that volunteers have a fantastic experience across a range of ReachOut opportunities that are highly impactful for the young people that we work with. The postholder will also play a key role in developing the ongoing training offer for volunteers and building networks with community organisations across our regions.
2025 is an exciting time to join ReachOut as we launch our new organisational strategy. You’ll be joining a friendly and supportive team, helping us make a real difference to the lives and futures of young people across London and Manchester.
The client requests no contact from agencies or media sales.
Contract Type: Permanent
Salary: £23,655 - £28,090 (depending on experience)
Hours: 37.5 hours per week
If you are a talented digital marketing professional looking to utilise your skills within the charity sector, this could be the role for you!
Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional, and social wellbeing.
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a Digital Marketing Officer to join our dedicated Marketing Communications team.
This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.
What You Will Do:
You will be responsible for optimising our social media channels, website, and paid digital marketing, to help the charity achieve its goals to increase awareness, engagement, and income.
You will help to build, implement, and manage the charity's digital marketing strategies and work collaboratively across all areas of the charity (internal and external).
It is an exciting time to join us, as the charity marks its 35th anniversary this year and we will be doing lots to celebrate! This includes embarking on ambitious projects such as a website rebuild and strengthening our VIP supporter scheme, which you will play a key part in supporting.
What We Are Looking For:
• Experience managing and moderating social media channels
• Experience of planning, running, and reporting on paid-for advertising on Meta
• Experience of website marketing including SEO principles and GoogleAds
• Website CMS management experience
• Digital copywriting experience for a range of social media channels and for websites
• Experience of reporting tools such as GA4, Meta Business Manager, or Hootsuite
• Knowledge and experience of analysing the results of marketing activities, identifying key insights, and reporting
• Knowledge of creative software including Adobe Creative Cloud (Photoshop), video editing software (Adobe), and Canva
Ideally, you will have experience working as part of a team on a website rebuilding project. You will be a proactive and self-motivated professional with the ability to plan, prioritise, and manage tasks.
Most importantly, you will be passionate about the transformative impact our assistance dogs provide to our beneficiaries.
We Can Offer You:
• 33 days annual leave allowance (inclusive of bank holidays)
• Salary exchange pension scheme (matched up to 5%)
• Charity (occupational) sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking (for site-based or visiting roles)
• Dog-friendly offices (for site-based roles)
• Flexible working hours
• Claimable business/travel expenses
This role can be delivered from our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire (hybrid), or remotely from home with occasional travel.
Travel for this role is ad hoc, based on the needs of the charity and typically to facilitate content creation (e.g., photoshoots, videos with beneficiaries, volunteers, etc.). Any travel required is distributed amongst the team in relation to location and capacity (claimable expenses for business travel as required). We will provide a laptop, additional screen, and iPhone for use in the role. Other relevant equipment will be made available as required.
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Closing Date: Wednesday, 29 January 2025
First Interviews: Online (via MS Teams) on 06 February 2025
Second Interviews: At our National Training Centre, Osgathorpe, Leicestershire, on 13 February 2025
(Subject to changes)
We recognise the benefit of diverse experiences and welcome and encourage applications from all sections of the community. We are a disability-confident committed employer.
Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, though this may take longer if we receive high volumes of applications.
You may also have experience in the following: Digital Marketing Executive, Social Media Manager, SEO Specialist, Content Marketing Specialist, Digital Campaign Manager, Online Marketing Officer, Website Manager, Marketing Communications Officer, Paid Media Specialist, Marketing Coordinator, Digital Advertising Manager, Social Media Specialist, Google Ads Manager, Content Strategist, Email Marketing Specialist etc.
REF-218 831
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a Marketing and Communications Manager, who loves planning? In this new role at an international health education membership organisation, you will develop, lead and implement communications and marketing strategies and campaigns that will enhance the organisation's reputation and drive engagement and growth.
This is a new role, as part of building a new management team to support the senior leadership team of small work team, who punch above their weight! You will have 2 creative officers to support you in this role, whilst you plan ahead, and find new ways to gain a bigger audience, through strong organisational skills, and effective marketing. You will enjoy communicating the breadth of offerings they have and provide- including resources, training, an annual conference, - to a vast and complex audience base.
· Salary £37,000, plus 31 days holiday (including bank holidays)
· Remote, with travel once every 2 months to meet as a team, and a week trip for the annual conference.
· Full-time hours, permanent role. Flexible working styles.
You will have experience as a Marketing and Communications Manager within a membership or non-profit organisation, with experience developing and executing integrated strategies, across content, campaigns, digital marketing, brand development, media relations and stakeholder engagement.
The organisation will review applications on a rolling basis, if keen please apply ASAP. I look forward to telling you more about this unique opportunity to join an organisation at an exciting period of development.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are seeking to recruit a passionate and hardworking new Marketing and Communications Executive, to oversee our communications strategy and help develop the organisation during an exciting period of growth.
Reporting to: CEO
Location: Remote
Working Hours: Part-time, 16 hours per week (working days are flexible)
Salary: £25,000 pro rata (based on a full-time equivalent 37.5 hour week)
Contract Length: One year, fixed term (with the potential to extend based on available funding)
Restrictions: Must have the right to work in the UK
This is a 16 hour a week role which would be perfect for someone looking for a flexible job that makes a big social justice impact. This would suit someone with family responsibilities or who is studying a part time masters course for example, who needs a job role that fits in around their other commitments. You could work it full time over two days or part time over 3, 4 or 5 days a week.
You will be joining a wonderful team in the UK and Uganda. We currently have two paid staff (based in London and Bournemouth) and a variety of volunteers in the UK, plus a team of 26 staff in Uganda. Your views will be valued and you will get the chance to work together within our team to problem solve and suggest ideas to improve our programmes at every step of the way.
S.A.L.V.E. International is a small International Development partnership charity registered in the UK and Uganda. Our ethos is “Support And Love Via Education”. We support children living and working on the streets of Uganda, and their families, to have a brighter future.
At S.A.L.V.E. we believe:
- No young person should have to live or work on the streets
- Young people who have lived and worked on the streets deserve the chance to fulfil their potential
- Young people on the streets should have trustworthy, supportive adults around them
We are looking to recruit a new Marketing and Communications Executive who believes in our vision that there should be “No Street Called Home” for children living on the streets in Uganda and who wants to help us to grow this impact and further change children’s lives.
Job Purpose
- To design and deliver our communications plan, to a high standard.
- To design and deliver our supporter care plan
- To support volunteers of a wide variety of skill sets to help S.A.L.V.E. to better achieve our aims and objectives in a variety of roles.
- To work collaboratively with, and offer support to, the rest of the UK team, to best meet S.A.L.V.E.’s aims and objectives.
- To work with the S.A.L.V.E. team as required, developing and improving our existing programmes of work to best benefit our service users.
- To raise awareness of the work of S.A.L.V.E. International and be an ambassador for us in the community.
Key Activities
The following activities are intended as a guide to the main responsibilities of the post and are not an exhaustive list of duties and tasks. To carry out these activities you will be working together with and given support by the CEO. The post-holder may be required to undertake other duties that are not listed below, at the direction of their manager. The job description may be amended from time to time after consultation with the post holder.
- Design and deliver the communication plan of the organisation. This will include administration of:
- Website
- Social Media channels
- Newsletters
- Campaigns
- External comms and brand development
- Administration of our Supporter Care Programme. This will include:
- Being a dedicated point of contact for Community Fundraisers
- Regular comms with new donors and regular givers
- Developing campaigns to attract new supporters
- Supporting the UK team, as required. This will include:
- Supporting the CEO on a variety of projects at different times in the year (eg. working on our annual report, preparing papers for board meetings, preparing assets for a supporter event etc.)
- Supporting the Development Manager with fundraising bids, including design work and proof reading.
- Managing communications volunteers in the UK to help to build the capacity of the organisation.
- Supporting with general organisational admin, as required.
- Working with the S.A.L.V.E. team to deliver on our strategic plan. Contribute to its review and improvements over time to maximise the organisation’s impact with our service users through regular evaluation and learning reviews where required.
Requirements
In order to be considered for this post, you will demonstrate that you already have:
Skills:
Essential
· Ability to inspire and share the story of our work to our supporters.
· Excellent written and oral communication skills.
· Excellent organisational skills.
· Excellent attention to detail.
· Well organised time management, forward planning and implementation skills.
· Ability to work well with other team members across the world in person and remotely.
· Able to work on own initiative, under pressure and to tight deadlines.
· Ability to learn quickly
Experience:
Essential:
· Educated to degree level or above.
· Demonstrable communications work experience: minimum 2 years.
· Excellent IT Skills including a wide range of software packages such as Excel, Word etc
· Experience of using design software packages such as Canva (preferrable)
· Familiarity with commonly used social media platforms (Facebook, Twitter, Instagram, LinkedIn).
· Demonstrable experience of website administration (Wordpress preferred)
Desirable:
· Marketing qualification at either degree level or with recognised body e.g. Chartered Institute of Marketing.
· Experience of completing a website redesign/relaunch
· Experience in using a customer data platform for customer records such as Beacon (preferred).
· Video, photography and editing experience.
· Knowledge of Uganda and its culture, particularly if you have spent time there.
· Knowledge of international development, homelessness, social entrepreneurship, social work and/or addiction.
· Experience in producing commercial content for social media to build engagement with an audience.
· Experience in managing people, especially volunteers and delegating tasks.
Special Circumstances
This post has the following special circumstances:
· Willingness to travel across the UK when necessary.
· Willingness to work some unsociable hours.
(Please note: if you have difficulty meeting these conditions because of a disability or family circumstances the appointing manager will discuss it with you in order to see whether it is possible for reasonable adjustments to be made to the job or working conditions)
S.A.L.V.E. International is an International Development charity registered in the UK and Uganda. Our ethos is “Support And Love Via Education”.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Education for All Morocco (EFA) is a transformative charity dedicated to creating opportunities for marginalized girls in Morocco to access quality education. Established in 2007, we have worked tirelessly to transform the lives of young girls, giving them full access to education and additional support thanks to a well-resourced learning and living environment.
In order for us to continue to connect with donors and partners worldwide, we are looking for a Communication Co-Ordinator to drive our communication and marketing strategy to amplify our impact and champion educational equity in Morocco.
Position Overview:
We are seeking an experienced and passionate Communications Coordinator to develop and execute our communication strategy. The successful candidate will play a pivotal role in telling the story of our mission and driving our message forward across diverse platforms. This will include managing both internal and external communications, developing compelling content, enhancing donor engagement, and strengthening our digital presence.
Key Responsibilities:
1.Communications Strategy:
·Collaborate with the Managing Director to design and execute a comprehensive communications plan.
·Ensure consistency in messaging and alignment with the charity’s goals.
2.Digital Marketing Strategy:
·Develop and manage a multi-channel digital marketing strategy and a content calendar.
·Grow and engage with our online community, to create a vibrant presence across our social media platforms.
3.Donor Relations:
·Create impactful, consistent donor-facing communications, including compelling case studies, impact reports and thank-you messages.
·Liaise with donors and other funding partners to align and deliver communication strategies.
4.Content Creation:
·Develop compelling written and visual content for marketing purposes, including social media, newsletters, annual reports and press releases.
·Capture the impact of our work through storytelling, photography and videography, as needed.[MB1]
5.Publicity:
·Act as the liaison for media enquiries and public relations opportunities.
6.Monitoring and Reporting
·Track and analyze communication metrics to evaluate the success of the strategies and inform future strategies.
Personal Qualities:
·A creative thinker with a passion for storytelling, promoting social change and embracing the importance and impact of our work.
·Strong organizational skills and a proactive approach to problem-solving.
Required Skills and Experience:
·Proven experience in communications and digital marketing, ideally in the charity sector
·Exceptional written and verbal communication skills in English, proficiency in Arabic is an advantage.
·Expertise in social media management and content creation.
·Strong storytelling skills with a creative eye for visuals and branding.
·Experience with donor engagement practices and impact reporting.
·Ability to work independently, meet deadlines, and manage multiple projects.
Working Hours, Location and Benefits:
·8-12 hours per week, based on workload[MB2]
·This is a contractor position, allowing flexibility and remote work.
·Competitive remuneration to be determined based on experience and expertise.
How to Apply:
Interested candidates should upload their CV, cover letter and examples of their previous work by the 5th of February.
We want to give girls from rural Morocco the chance of a secondary Education because we believe that everyone has the right to an education.
Supporter Development Officer
We have an excellent opportunity for a proactive and professional team player with outstanding communication, decision making and interpersonal skills and a strong customer service ethic.
Apply now and join a busy Supporter Development team who cover a number of areas including raffles, lottery, membership, regular giving, reactivation, consent management, gift aid and cash giving.
Position: Supporter Development Officer
Location: Remote (with monthly onsite attendance in Sidmouth)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £30,515 per annum
Contract: Permanent
Closing date: Tuesday 28 January 2025
About the Role
As Supporter Development Officer, you will deliver campaigns and activities for the Supporter Development side of the Individual Giving team, successfully managing the supporter development activity in line with the agreed annual targets and the Fundraising Strategy. Working with the Senior Supporter Development Officer and the Supporter Development Manager, you will deliver the supporter development roadmap, continuously monitoring performance and making improvement recommendations.
Principle duties include:
· Managing integrated donor journeys on channels such as online, post and social, with a donor centric approach.
· Inputting into and delivering the Fundraising Strategy within the Supporter Development Team.
· Working within the Supporter Development Team to deliver a donor centric lifetime value optimised approach.
· Report on the targets and KPIs of campaign activity.
· Applying a test and learn strategy for supporter journeys, and sharing learnings with the Supporter Development Team, upskilling team knowledge and experience within key areas of delivery.
· Project managing campaigns and activity including expenditure budgets.
· Working closely and in partnership with The Donkey Sanctuary’s external agencies to deliver campaign activity.
About You
With experience of working with databases and spreadsheets, you will have a high level of data protection/GDPR knowledge and meticulous application.
You will also have experience of:
· Demonstrable experience of managing fundraising or customer service campaigns and activities.
· Project management experience.
· A proven track record of working within a team environment with complex internal stakeholders.
· Experience of managing direct marketing budgets and of supporting direct marketing analysis to enhance the performance of channels, products, and specific appeals.
· Knowledge and experience of CRM systems.
· Able to maintain a high level of accuracy and attention to detail whilst working with a number of conflicting demands and deadlines.
What you get in return…
· Competitive pension.
· Life assurance.
· 31 days holiday (including Bank holidays), rising to 34 with each full year of service.
· Wellbeing team.
· Recorded Pilates classes.
· Long service awards.
· Healthshield plan
· Free parking.
· Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Fundraising, Supporter Experience, Supporter Care, Customer Service, Project, Project Management, Fundraising Officer, Supporter Experience Officer, Supporter Care Officer, Customer Service Officer, Project Officer, Project Management Officer, Customer Service Agent, Customer Service Executive, Customer Service Support, Customer Service and Fundraising Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
We are looking for a Communications Officer to join an incredible international animal welfare charity to pro-actively deliver and support the communications and campaigns projects and activities.
.
This is a homebased role with attendance in the London office when required.
The Charity
An ambitious charity with a long and rich history of prioritising practical, professional and sustainable solutions for animals world-wide and the communities they are part of.
You would be joining a motivated and friendly fundraising team, offering fantastic benefits including 26 days annual leave, plus bank holidays, and a career path that can grow with the organisation, as well as much more!
The Role
Deliver local, national and international PR (both online and offline), supporting awareness-raising, global programmes, emergency, fundraising and advocacy activities and campaigns.
Implement media plans in line with the global fundraising, marketing and communications strategy and in support of communications KPIs.
Work with Communications Manager on publications, including copy for marketing materials, the website and internal communications.
The Candidate
Excellent knowledge of the UK media environment, including print, broadcast and digital.
Experience of working in a busy press or communications environment, including interacting with national media.
Expertise in managing both reactive and proactive media relations.
An experienced writer, with the ability to produce engaging, persuasive copy that is tailored to the needs of particular audiences.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Design for Good
Design for Good (DfG) builds, trains and focuses a passionate global creative community to design direct and lasting impact for the United Nations’ Sustainable Development Goals. On a breadth and scale only possible through cross-company collaboration.
Your Role
We are seeking a Senior Communications & PR Leader to drive impactful internal and external communications and strengthen our global network. You will be responsible for developing and executing a dynamic communications strategy while building strong relationships with media partners to raise awareness of our global alliance and its achievements. This is a hands-on role ideal for a candidate who excels at strategic thinking but is also comfortable with content creation using own copywriting and visual skills, as well as guiding other content creators from volunteering partners.
We are looking for someone who shares the DfG mission, has a passion for storytelling, and excels at strategising and delivering innovative communication and PR initiatives. Additionally, the ideal candidate will also possess exceptional communication skills to engage effectively within our global network, connecting diverse audiences and their communication departments. The Communication & PR leader will collaborate with programme staff, and senior management to deliver compelling content across various platforms, including digital marketing, press, branding and storytelling initiatives. The working environment is informal, team-oriented, and encourages individual input and development. Thereby supporting the execution of DfG’s impact-driven program to improve life through design. This position reports to the Managing Director of Design for Good.
Key Responsibilities:
- Communication Strategy: Develop and implement a communications strategy to elevate DfG’s global visibility and impact.
- Public Relations & Branding: Build and strengthen relationships with press contacts, and public relations partners to expand DfG’s reach. Enhance and promote our brand to ensure consistent messaging and representation.
- Content Development: Lead and create content for various channels, including the website, social media, events, annual reviews, and press releases
- Content Execution: Plan, coordinate, and deliver communication activities in partnership with alliance communication leads and external partners.
Key Requirements:
- Passion for DfG's mission to improve life through design
- Senior-level experience in communications, and public relations ideally in an NGO, charity or mission-driven organisation.
- Strong public relations network and a proven track record of securing media coverage for a global organisation.
- Exceptional communication skills in English, with strong storytelling abilities (additional languages are a plus).
- Ability to work independently while motivating and collaborating with colleagues and partners globally.
- Strong organizational skills, attention to detail, and the ability to meet deadlines.
- Comfortable working remotely with international teams across different time zones.
Preferred Skills and qualifications
- Proven experience building and managing relationships with media, partners, and stakeholders (foundation is a plus)
- Experience in sectors related to international culture, design, creativity, or sustainability.
- Familiarity with diverse media channels and target audiences
- Bachelor’s degree in Communications, Journalism, PR, Marketing, or a related field.
Compensation
Salary payment is dependent on skill set, experience and education.
Responses to applications
Replies will be sent during January 2025.
Design for Good builds, trains and focuses a passionate global creative community to design direct and lasting impact for the United Nations’ SDGs.
The client requests no contact from agencies or media sales.
Fighting With Pride is a ‘lived experience’ LGBTQ+ military charity, created in January 2020.
FWP supports LGBTQ+ veterans, serving personnel and their families. This support focuses on those who were affected by the ‘gay ban’.
The Chief Executive is responsible for providing leadership, developing, and implementing FWP strategic and operation plans, leading on partnership and development across Government, military charities and key stakeholders and being an advocate for the charity and its beneficiaries. They will be responsible for ensuring financial control and supporting and advising on good governance across all aspects of the Charity. This post directly reports to the Chair and Board of Trustees.
The role is full-time, 37.5 hours per week and is on a permanent employment contract. The salary is up to £60,000 per annum.
Duties and Responsibilities
Leadership
Be the principal ambassador of the charity.
To work in close partnership with the Chair and Board of Trustees to design, shape and implement the new strategy.
Lead, support, and motivate all staff, creating a positive culture throughout the organisation, delivering the charity’s aims, objectives, and ambitions.
Seek out, develop, and maintain effective working relationships with the Government and all relevant stakeholders to promote the work of the charity and facilitate the implementation of its strategic objectives.
Lead development of the vision, mission, core values and objectives in the Strategic Plan, providing advice, guidance and evidence-based proposals to the Chair and Board of Trustees.
Strategy
Work with the Board to develop a new FWP strategic vision and be responsible for leading its implementation.
Work towards long-term sustainability, developing the charity’s business model and maximising income.
Adopt a creative and innovative approach to development, remaining open to new ideas and opportunities.
Identify appropriate methods for monitoring the performance of FWP and to report to the trustees on the performance of the charity in line with its strategy, business, operational and annual plans, and against the annual budget as approved by the Board.
Operations
Take executive responsibility for all functions including service delivery, administration, finance, fundraising, marketing, and communications.
To run FWP efficiently and effectively by ensuring FWP has an appropriate management structure and systems, including financial reporting, to fulfil its strategic objectives and report to the Board of Trustees.
To ensure management policies and decisions support the agreed vision, mission, values, philosophy, and strategic priorities of FWP.
To ensure business, operational, and annual plans to underpin the strategic plan are developed, agreed, and implemented.
To ensure the recruitment, management, training, and development of staff reflect good employment practice and are directed towards achieving FWPs objectives.
Ensure FWP services and projects are delivered to the highest standard with due regard for timescales, risks and budgets.
Finance
Lead and direct the financial planning, forecasting, control reporting and management of the organisations finances and resources, ensuring regulatory compliance and sustainable organisational growth.
Take executive responsibility for the financial leadership of the charity, including forecasting and strategic budget leadership.
Ensure the charity’s financial resources are managed effectively and that FWP remains in good financial health, identifying risks and taking appropriate action.
Maintain effective financial management and control systems; ensure delivery within budgets and to performance targets and oversee the production of management accounts, statutory accounts and annual reports.
Governance and Compliance
Coordinate with the Board to ensure FWP overall governance structure and policies and procedures are appropriate and effective, taking remedial measures and implementing changes, as necessary.
Attend all Board meetings and prepare a written report in advance of the meeting detailing all matters of interest and concern regarding the charity’s activities, including the production of management accounts and cash flow forecasts. Ensure the Board is made aware in a timely fashion of any matters arising requiring its attention.
Develop and maintain effective operational policies and processes in all the charity’s areas of operation. Review and update the policies and content to meet legal, regulatory and best practice needs.
Oversee the development and practical application of all organisational policies and procedures e.g. with regard to health and safety, equality and diversity, and safeguarding.
Ensure the charity complies with best practice in all areas of operation.
Oversee the designated safeguarding lead ensuring the safeguarding of the vulnerable adults with whom the charity works through rigorous DBS procedures and staff training.
Take responsibility for the collection and protection of personal information ensuring this complies with relevant Data Protection regulations.
Ensure all major risks are identified and regularly reviewed, and that systems and procedures are in place to mitigate all such risks. To be responsible for the development and implementation of the charity’s Risk Register.
Other Duties
The duties listed are not exhaustive and may be varied from time to time as required by the changing needs of the charity. The post holder will be expected to undertake other duties as appropriate and as requested by the Board of Trustees.
Location
The postholder will be based within the UK, and work from home, with travel across the country, supported by the Board of Trustees.
Person Specification
Qualifications - Desirable criteria
Educated to degree level or equivalent professional experience and qualification, and evidence of CPD.
Experience of the armed forces community.
Experience - Essential criteria
Significant proven record of achievement in a senior position within a charity/not for profit organisation.
Experience of effective partnership working and development and external relationship management.
Experience of managing, motivating and developing staff.
Experience of business planning, business development and fundraising.
Experience of project management and service delivery across multiple functions.
Financial management skills including budgeting and delivery of cost and income targets.
Robust approach to governance, controls and definition/implementation of new processes.
Experience of financial and risk management.
Experience of managing organisational change.
Experience of line managing remote based teams.
Skills and knowledge - Essential criteria
Inspirational leadership, management and motivational skills.
Highly organised and personally effective.
Exceptional verbal and written communication skills.
Excellent interpersonal skills.
Ability to persuade and influence, both face to face and in writing.
Strong financial skills, including the ability to analyse budgets and accounts and manage an annual budget of over £500,000.
Outstanding business development skills.
A commitment to equal opportunities and inclusivity.
Rigorous analytical skills.
Personal attributes - Essential criteria
A thorough understanding of the challenges faced by the LGBTQ+ / armed forces community and the ability to show a genuine and detailed interest in the work of the charity.
A commitment to improving the lives of others, ensuring all activities are in line with the charity’s aims, objectives, and values, and maintaining integrity and a professional approach, as a key ambassador to the charity.
Empathy for vulnerable people and those affected by the ban.
Positive, pro-active and dynamic.
Inclusive and flexible, with a consultative approach to leadership.
Confident and assertive.
Ability to pursue the mission and objectives of FWP with demonstrable passion, drive and commitment.
Committed to best practice and with a drive for continual improvement.
The appointee will also be expected to be fully IT literate.
The charity will consider reasonable methods of travel within the UK.
Safeguarding statement
FWP is committed to safeguarding and protecting the adults we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure we have policies and procedures in place which promote safeguarding and a safe working environment.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role will be pivotal in contributing to FEI’s communications strategy, focusing on high-quality content creation across social media, personal stories and other written, designed and video formats.
Scope of the role:
The Digital Content & Communications Officer is responsible for creating content across FEI’s communications channels, inspiring individuals organisations alike to get involved in the face equality movement.
This is an exciting new role within a fast-paced, growing organisation. The ideal candidate will be creative, passionate about communications, with attention to detail. The role will be varied, working across campaigns, partnerships, storytelling and our membership programmes. With a primary focus on social content, this role will also contribute to campaign development, newsletters and blogs.
There will be freedom for creativity and trying out new ideas, with a focus on personal development through training and ongoing support by working closely with the Campaigns Manager and the wider team.
With a remote team working across the UK we are committed to providing flexible hours, but there must be crossover on Monday-Thursday mornings to align with the other team members.
About Face Equality International:
Face Equality International works to mobilise an alliance of Non-Governmental Organisations (NGOs), charities and support groups to further the campaign for ‘face equality’.
Our vision is to build a world of equity, dignity and inclusion with and for anyone with an appearance affecting disfigurement or difference. By supporting a global community of organisations and individuals alike, we grow their capacity to champion face equality.
We run award-winning research and campaigns, together with partners such as Sephora UK. With plans to present at the United Nations in 2025, this is a hugely exciting time to be joining our small but mighty team.
Responsibilities
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Social media – Written, graphic and video content to be produced to support FEI’s mission. With the support from the Campaigns Manager, the Communications Officer will lead on developing engaging content to amplify the voices of the facial difference community. Accessible content standards are essential.
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Graphic/video editing – Using tools such as Canva or CapCut to create and edit content.
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Website updates – All FEI staff have access and responsibility to collectively update our WordPress site in line with their role.
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Copywriting – Creating content for social media primarily with the addition of blogs and other written marketing materials on occasion.
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Engagement – Community management and engagement via online channels, including influencer outreach.
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Monitoring and evaluation – using analytics to track impact.
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Ad hoc tasks: Supporting the team with ad hoc administrative and communications duties as requested. Member meetings and events on occasion may be required outside of normal working hours.
Past experience:
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Experience of producing content for digital channels is essential.
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Experience of copywriting is essential.
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Experience of design programs such as Canva or Photoshop is essential.
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Experience/knowledge of the social justice and equality movements, particularly those devoted to the disability and disfigurement community, is desirable but not essential.
Knowledge and skills:
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Excellent communication skills – both written and oral, and the ability to communicate to our diverse global audience with care and professionalism.
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Good interpersonal skills in order to collaborate with volunteers, staff, members and our wider community.
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Good knowledge of brand guidelines, tone of voice, and adhering to overarching strategy.
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IT literacy – knowledge of Word, Excel and PowerPoint are essential.
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Knowledge of website, social media and newsletter content management systems.
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Ability to work to tight deadlines, and to prioritise workload.
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Attention to detail and good organisational skills.
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Willingness and enthusiasm to learn, and grow as the face equality movement does.
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Multi-lingual candidates would be an asset to our work.
We would particularly welcome applicants with personal experience of disfigurement/facial difference and from other minority backgrounds.
Our vision is to build a world of equity, dignity and inclusion, with and for anyone with an appearance affecting disfigurement or difference.
The client requests no contact from agencies or media sales.
Introduction and background
The Maternal Mental Health Alliance (MMHA) was founded in 2011 by people with lived experience, healthcare professionals, and organisations who understood the impact of perinatal mental problems and shared a commitment to improving the lives of women and their families.
Today, the MMHA is a UK-wide charity and network of over 130 member organisations. We work with parents, families, clinicians, and academics to ensure all women, birthing people, babies, and families have access to high-quality, compassionate mental health care. We bring the perinatal mental health community together and make change happen by combining the power of real-life experience with clinical and professional expertise.
We actively contribute to significantly improving mental health outcomes for people who experience discrimination, trauma and deprivation during the perinatal period and tackle systemic inequity and injustice.
We are now seeking a Chief Executive to take over from our interim CEO and lead the MMHA in the next stage of our development.
We have recently been awarded a 5-year grant by the National Lottery Community Fund to tackle maternal mental health inequities through community action. This project, due to start in Spring 2025, will develop, test and replicate a model of community-based decision making, support and service provision that is led by women with lived experience. This project aims to achieve system change locally and nationally to improve the mental health of marginalised women and is the next phase of the MMHA’s programme to tackle maternal mental health inequities across the UK. This will be our biggest piece of work over the next five years and will dovetail with other activities aimed at achieving our mission, where funding allows.
For further information about the MMHA please visit our website.
Main responsibilities
Leadership and strategy
- To provide clear strategic and inspirational leadership to the MMHA To drive the MMHA forward into the next stage of its development
- To ensure MMHA tackles maternal mental health inequities across the UK
- To be responsible for the management and administration of the charity within the strategic and accountability frameworks laid down by the Board of Trustees
- To work with Chair and Trustees in shaping the MMHA’s strategic mission, policies, aims and objectives
- To ensure long term sustainability of the MMHA through effective governance, sound finance and implementation of operational plans.
People
- To take overall responsibility for all permanent and temporary staff, and other members of the MMHA team, including contractors, champions and ambassadors
- To promote diversity and equality of opportunity for all staff in accordance with the MMHA EDI policy and strategy and foster a workplace culture built on inclusion, respect and equality.
Governance, finance and compliance
- To support the Chair and Trustees to ensure that the governance of the charity is proportionate and effective, and that the charity fulfils its legal, statutory, regulatory and moral duties and responsibilities
- To be responsible overall for the financial sustainability of the charity, and ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial), supported by the Consultant Finance Director
- To support the Consultant Finance Director to ensure the timely and complete preparation of key reports, information and activities, including management accounts, budgets, annual report and accounts, and payroll
- To ensure that the major risks to which the charity is exposed are reviewed regularly by the Board and the Executive team, systems have been established to mitigate these risks
- To work with the Chair and the Board Secretary to ensure that meetings of trustees are effective and that Trustees have appropriate information to perform their duties.
Income generation
- To take overall responsibility for the MMHA’s income generation activities, securing the future of the organisation and delivering its ambition for the mental health of women during the perinatal period
- To lead on all trust, foundation and lottery fundraising, establishing and maintaining relationships, including with the National Lottery Community Fund
- To support the Marketing & Partnerships Director to develop corporate partnerships, taking the lead on the relationship with Tommee Tippee
- To work with the Marketing & Partnerships Director to secure funding from individuals.
Communications and external affairs
- To support the Head of Engagement to maintain a relevant, diverse and effective range of members organisations, and ensure their ongoing contribution to achieving the goals of the charity 4
- To have oversight of the social, economic, clinical and policy context and how they impact on maternal mental health and MMHA strategy
- To ensure the Alliance is working effectively across the 4 UK nations and devolved administrations
- To act as a visible leader for the charity, representing the MMHA at external events and networking opportunities, and act as a spokesperson
- To oversee the development and delivery of marketing and communications strategies which effectively promote all aspects of the Alliance.
Other/service delivery
- To embed MMHA’s values throughout the organisation
- To promote a culture of commitment, trust, mutual support and professional behaviour
- To run the charity efficiently and effectively by ensuring that it has an appropriate management structure and management systems in order to fulfil its strategic objectives and to carry out its work
- To take forward the MMHA EDI strategy and plan and be a champion for anti-racist and anti-discriminatory behaviour
- To develop an organisation that is constantly seeking ways to learn and to improve its performance
- To work with staff to ensure the views of the members, champions, and ambassadors shape the work of the MMHA and its members.
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder may be asked to carry out any other delegated duty or task that is in line with their post, seniority, or the needs of the organisation. Whilst most of the work will be undertaken during standard working hours, some work will be required in the early morning, evenings, or weekends.
How to apply
Application is by CV and a cover letter of no more than two pages of A4 each. In the cover letter, please explain how you meet the list of essential experience detailed above.
We will be anonymising applications before shortlisting. To make this easier, please ensure that your cover letter includes your initials rather than a full name.
Applications should be sent to the email address provided in the attached job pack by 10am on Tuesday 28th January 2025. Applications received after this time, or which do not follow the requested process, will not be considered.
The first interviews are expected to take place in London in early February, provisionally on Wednesday 5th or Thursday 6th.
The MMHA is committed to increasing the diversity of our team. We would appreciate it if candidates could fill out our equal opportunities monitoring form. This is anonymous and will not be linked to applications.
We are keen to ensure that our recruitment process helps us find the best candidate for the role, not the candidate who is best at completing applications and carrying out job interviews. If there is anything we can do to assist you in the recruitment process, if you have any queries, or if you would like an informal conversation about the role with the interim Chief Executive, Justin Irwin, please contact us on the recruitment email address provided in the attached job pack.
The successful candidate will be appointed subject to satisfactory references and will need to undertake a DBS and other employment checks.
The MMHA is dedicated to ensuring women and families affected by perinatal mental health problems have access to high-quality, compassionate care.
The client requests no contact from agencies or media sales.
The Talent Set is delighted to be partnering Pets as Therapy (PAT) to recruit a Head of Fundraising, who will play a pivotal role in delivering the new fundraising strategy and increasing income to £1.7 million.
PAT is a UK-wide charity that inspires and enables volunteers to share the joy of their pets. Every day over 4,000 people in hospitals, care homes or schools get to meet a PAT Dog or Cat. That brief visit brings the comfort and joy that only a pet can give. Over the past few years, income has increased from circa £600k to circa £1.5 million. They are now looking to diversify their income portfolio, reaching new audiences and ensuring long term, sustainable income.
This new role of Head of Fundraising, reporting to the CEO, will lead PAT’s fundraising and marketing work. Alongside implementing the fundraising strategy for PAT, you will personally lead the individual giving program. The post holder will also be a member of the PAT SMT (Senior Management Team).
Key Responsibilities:
- Grow income through implementing the new fundraising strategy
- Diversify income streams to give sustainable growth
- Build the capability and capacity of the fundraising team, currently 3 direct reports
- Develop a program of individual giving
- Increase the profile and awareness of PAT
Key experience:
- Managing small, high performing teams
- Expertise of developing an individual giving program
- Developing and implementing campaigns, appeals and events
- Relevant experience of supporter journeys and data capture in CRM, ideally Salesforce
- Budget setting and budget management
- Excellent written and verbal communication skills
- Good understanding of GDPR, fundraising regulations and best practice
- Strong commitment to equality of opportunity
Closing date: Tuesday 28th January
First stage interviews will be held virtually w/c 3rd February, with final in person interviews taking place in London on 12th February.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.