Managing Director Jobs

Housing Rights Manager
Work Pattern: 35 hours a week, full time
Contract: 24 month contract subject to successful probation period, with possibility of extension subject to funding
Salary: £37,941 per annum (inclusive of London Weighting)
Location: Camden & Hackney Outreach

About CARIS Families

CARIS Families is a small, frontline charity that supports families who are homeless and living in overcrowded multi-occupant hostels in the London Boroughs of Hackney and Camden. Life in temporary accommodation hostels entrenches children and their parents in poverty and disadvantage. Families suffer from acute overcrowding, inadequate basic facilities and a permanent sense of unsafety. The nature of hostel life isolates people from their support networks, decimates their physical and mental health and becomes an adverse life experience in itself for families already suffering the trauma of having become homeless.

CARIS Families exists to provide early intervention to mitigate the worst effects of hostel life and homelessness for children and parents in our four target hostels. We do this by providing hands-on play, learning and social activities to help children meet their potential, improve families’ wellbeing and build their support network.  We provide a holistic family support service that case-works with each family individually to reduce financial and other pressures on them as they wait for a permanent home.  We also use our data and learned experiences about temporary accommodation to join campaigns for reform to temporary accommodation policy and practice, both locally and nationally.

We have just received funding to employ a dedicated Housing Rights Manager for the next two years. This is an exciting addition to our team, as it will be our first staff member dedicated to helping our homeless families with their housing case. The housing system is notoriously opaque: families tell us it can be a hopeless minefield to navigate independently and that they often can’t access meaningful help with it, resulting in years-long hostel stays. Our Housing Rights Manager will step into the gap and work with families on an individual basis to gain the information and support they need to progress their housing case and expedite their move-on into a suitable home.

About the role

Our Housing Rights Manager will be a key member of our Family Support Service. They will manage a weekly drop-in clinic from within the hostels where they will assess new housing cases and develop a support plan with families. They will manage a full housing caseload of housing support work, collaborating with relevant local groups, local authority partners and law centres to progress families’ housing cases. They will learn from the barriers families tell us they face, develop CARIS Families’ housing advice service in response and use these learnings to contribute to campaigns for reform to temporary accommodation practices and policies locally and nationally.

In their first year, the Housing Rights Manager will work in partnership with housing solicitors at Shelter to write a Housing Information and Rights handbook tailored to the processes of our target boroughs. The handbook will aim to demystify the temporary accommodation system in our two boroughs, explain residents’ legal rights and help them understand their options. It will form a key part of the support we can offer and allow us to reach many more families in hostels than our small staff team can individually casework with.

This is an exciting opportunity to join a committed staff team of just 5, working in a person-centred and community-minded way to make a real difference to families on the frontline of inner-London’s housing crisis.

The Benefits

• Salary of £37,941 (full-time, 35 hours a week.)
• Hybrid working can be negotiated around core frontline delivery hours
• 25 days’ annual leave, plus Christmas week closure and bank holidays (pro rata)
• 6% employer pension contribution
• Ongoing learning and development opportunities
• Being part of a dedicated, supportive and inclusive team

Please complete the accompanying application form and return by Friday 14th December 2024 at 6pm.

INTERESTED?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who have lived experience of the impact of homelessness and/or temporary accommodation policy and practice.

Please note that this post is subject to an enhanced vetting and barring check.

No agencies please.

Lindsey Lodge Hospice and Healthcare is looking for a new Chief Executive with the professionalism, vision, credibility, commitment, resilience and leadership qualities to ensure that the charity continues to deliver the highest level of quality care for the community of North Lincolnshire and East Riding.

At Lindsey Lodge Hospice, we provide specialist palliative care to local people and families living with life limiting illnesses
and have been central to specialist End of Life care provision to our community for over 30 years.

Care is not only for those in the last months or days of life but aimed to help those from diagnosis of a life limiting
condition to live well and have a good quality of life in the community, managing symptoms of disease progression.
Families and carers are integral to the care, and our model aims to understand needs and support appropriately,
particularly with pre- and post-bereavement support.

We work closely with the NHS Humber and North Yorkshire Integrated Care Board, primary and secondary care and social
care colleagues and the Collaborative of six independent hospitals covering the regional ICB.

We work in a changing and challenging operating environment, but through our expert and highly committed team, and
an openness to development and collaboration, we are very well placed to continue our track record of growth and
development. Our CE will lead this work, providing dynamic, high-level strategic and operational leadership and
management with an emphasis on ensuring the highest standards of specialist palliative and end of life care at the heart of
all activities.

Key details
• Role: Chief Executive – Lindsey Lodge Hospice and Healthcare
• Contract: permanent, full time
• Salary: circa £95,000
• Location: Scunthorpe, Lincolnshire – 4+ days per week to be spent on site, on average

The successful candidate will be a compassionate, solutions focused and visionary leader, with proven experience at
senior management / executive level gained within a healthcare environment. An accomplished communicator, they will
have instant credibility when engaging with both internal and external stakeholders, coupled with the ability to work with
a diverse range of stakeholders, creating partnerships and encouraging increased collaboration. Their specific experience
will include:

• A proven track record of strategic leadership coupled with experience of managing, developing, and influencing
others to deliver results, engendering a culture of team working
• Demonstrable record of establishing a strong performance culture, inspiring, motivating and empowering people to
meet corporate objectives and deliver services that are responsive, patient-focused and achieve results
• Relevant experience in developing or re-designing services to and in response to an increase, change in demand, or
financial constraint
• Direct involvement in translating broad strategies into specific objectives and action plans and aligning processes
and systems to achieve strategic priorities
• Experience of effectively managing resources and budgets, as well as experience of delivering long-term financial
sustainability and value for money.

If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of
interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills at
Harris Hill via the apply button. For an informal and confidential conversation about this position, please contact Jenny at theabove address with suitable times to speak.

Closing date for applications: 9am, Monday 2nd December

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving
standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community
regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Senior Student Wellbeing Manager

Job number: SUPP111908

Contract Type/Work Pattern: Open ended/Full time

Salary: £49,250 - £55,295

The role

This role will be a key leader in the Student Wellbeing Services (SWS) team, whose vision is for students to get the right support at the right time so that they may thrive at university. This means that we recognise the intrinsic relationship between personal wellbeing and academic success. We work with a ‘student first’ ethos within an information, advice and guidance model. Leadership of this service involves a strengths focused, collaborative mindset which can support a large team of skilled staff through instances of high stakes, complex systems management.

The role is one of two Senior Managers, leading on all aspects of operations within the Student Wellbeing Service, managing a group of casework managers and reporting to the Assistant Director of Student Wellbeing. The service is undergoing a phase of transformation to ensure quality, consistency and accessibility for our student community and is located within a multi-layered, ambitious higher educational environment. Additionally, the post holder has unique oversight of and responsibility for student safeguarding and critical educational welfare processes.

What will you be doing?

Taking the lead in reviewing insights and evaluating the quality of our services, using evidence-based analysis to enhance SWS performance and identify opportunities for development. This will be varied but should include meaningful collaboration with key stakeholders, effective practice oversight and evaluation as well as sound use of data from several sources.

Leading and supporting a large service to adopt and apply information, advice and guidance model of general support, whilst maintaining a stringent approach to student safety, welfare and educational success. Enabling a ‘customer first’ culture, to flourish, whilst maintaining service boundaries and avoiding mission drift.

Supporting and nurturing Wellbeing Managers to manage complicated and high-risk situations; providing advice, decision making and development opportunity. Applying insight and developing a rationale for excellent people management to ensure that all staff are given opportunity to perform to the best of their ability and that, as necessary, procedures are applied appropriately and effectively.

Partnership working with a wide range of internal and external stakeholders to ensure that SWS communicate clearly and purposefully to articulate their role and achieve their impact.

You should apply if

• You have a strong relational approach and can apply this to understanding the complex ways in which services function in the context of their internal and external environments.

• You are highly skilled in building and managing relationships with a wide range of people within and beyond our student community.

• You can apply ‘design thinking’ and agile approaches to articulating problems and testing solutions, robustly supporting collaborators through inevitable periods of uncertainty.

• You are creative and clear about your role in challenging structural discrimination and are committed to making sure that SWS is an inclusive space.

• You understand what supports workplace culture to develop shared purpose and focus and can contribute to building trust with your colleagues.

Additional information

To review the full job description, click here. Please be sure to address how you meet the criteria from the person specification in your supporting statement. 

This advert will close at 23:59 UK time on 27 November 2024.

Interviews are anticipated to take place on week commencing 9 December 2024.

For informal enquiries please contact Anna Willow (Assistant Director, Student Wellbeing)

The Events and Fundraising Assistant helps to improve, develop and organise our events, including the London Legal Walk, Great Legal Bake, Great Legal Quiz and many more across London and the South East. They work to maintain contact with our wide network of dedicated supporters, keeping our database up-to-date with contact and event information. They update our website and produce content for printed materials to promote our events programme, and assist with the recruitment and management of volunteers.

Main duties and responsibilities (see recruitment pack for more detail)

• Organising events
• Improve and maintain website and online presence
• Administrative duties
• General support

About you

Essential criteria

• Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
• Excellent interpersonal skills, including written and oral communications skills
• Confidence with IT including Microsoft Office suite
• Excellent attention to detail
• Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
• Proven ability to communicate with a wide range of people and to liaise effectively with other organisations
• Highly motivated, with ability to work on own initiative and as part of a small team
• Flexibility and willingness to learn new skills
• Professional, reliable and responsible
• Ability to work outside office hours as required (with time off in lieu), particularly in the build up to events, on the days of events and in other busy periods
• A positive attitude to problem solving and finding new solutions

Benefits

• 25 day of annual leave (pro-rata for part time) plus bank holidays (pro-rata for part time). Allowance increases due to years of service to 27 days for 2+ years, 29 days for 4+ years and 31 for 6+ years.
• 5% Employer pension contribution
• Hybrid working
• Flexible working options
• Employee Assistance Programme
• Continuing professional development opportunities

How to apply:

To apply for this role, click the ‘quick apply’ button and submit a copy of your CV with a covering letter of no more than two pages of A4, describing how you meet the requirements of the role and the criteria outlined in the person specification. Please read the Recruitment Pack for full details before applying.

Recruitment timeline:

Closing date: 10am, 02 December 2024

Please note applications will be considered on a rolling basis and we may close for applications in advance of the above date if a suitable appointment is made. 

The successful appointment is subject to satisfactory written references and right to work checks.

This role involves overseeing the performance and development of Service Leads and Community Support Workers, ensuring high-quality service provision, and driving continuous improvement. The Service Manager will manage resources, budget, and service delivery plans to meet the needs of the community and align with organisational objectives.

Role Specific Responsibilities:

· Oversee daily operations of community support services, ensuring service delivery meets organisational standards and regulatory requirements.

· Supervise and support Service Leads and Community Support Workers, fostering a collaborative and high-performing team environment.

· Provide oversight and support to Service Leads in managing contract meetings, ensuring accurate reporting, compliance with service agreements, and effective communication with stakeholders.

· Monitor service performance through data analysis and regular evaluations to ensure continuous improvement.

· Develop and implement service improvement plans based on feedback and evaluation findings.

· Manage resources and budgets effectively to ensure efficient service delivery.

· Build strong relationships with stakeholders, partners, and the community to enhance service delivery and engagement.

· Facilitate regular team meetings and training sessions to support staff development and service improvement.

· Ensure all team members adhere to organisational policies and procedures, including safeguarding and data protection.

· Participate in strategic planning and contribute to organisational development initiatives.

· Represent the organisation at external meetings and events as required.

Key objectives include:

· Ensure the delivery of high-quality community support services that meet the needs of service users.

· Achieve continuous improvement in service performance through regular monitoring and evaluation.

· Develop and maintain a skilled and motivated team of Service Leads and Community Support Workers.

· Manage resources and budgets to ensure efficient and effective service delivery.

· Enhance stakeholder and community engagement to support service delivery objectives.

Expectations

· Demonstrate strong leadership and team management skills.

· Exhibit excellent organisational and time-management abilities.

· Communicate effectively with service users, staff, and stakeholders.

· Apply a strategic approach to service development and improvement.

· Maintain a commitment to the organisation's values and mission.

Other

• Be willing to work outside normal working hours on occasion (advance notice will always be given).
• Willingness to travel for meetings and events as needed.
• Undertake other duties appropriate to the post as requested by the Director of Community Support Services.

**All Job Descriptions are subject to periodic review**

We are seeking to employ an experienced finance and operations professional to play a central role in our UK team as we grow. We are looking for a candidate with excellent financial and operations skills and experience, who will thrive working in a small and dynamic team.

Job description

• Gross Annual Salary: £45,000 full-time pro rata (post offered at 0.6 FTE i.e. £27,000 with the potential to rise to 1 FTE). In addition, IEEP UK matches pension contributions up to 6% of gross salary.
• Hours: 0.6 FTE (21 hours / 3 days per week), with potential to expand.
• Location: Remote working - IEEP UK currently has no permanent office space. Therefore, in line with the whole IEEP UK team, the post will be home-based, with regular travel to London, other parts of the UK, Brussels and other parts of Europe as required.
• Position type: Permanent contract
• Annual Leave: 18.5 days Annual Leave based on 0.6FTE (comprises of 14 days Basic Annual Leave + FTE proportion of public holidays) rising annually to a top limit of 23 days
• Closing date: 10am, Monday 9 December 2024
• Equal opportunities: IEEP UK is committed to being a welcoming and inclusive employer, including recruiting for diversity.
• Right to Work: Entitlement to work in the UK. IEEP UK is not able to assist with applications for work permits and cannot employ people living or working outside of the UK.
• Other benefits: You are also entitled to an additional £1,000 benefit (subject to tax) that can be used for private health and/or gym subscription.

About IEEP UK

The Institute for European Environmental Policy UK[1] (IEEP UK) is a UK registered charity and a not-for-profit sustainability think tank, with over 40 years of experience, based in the UK. As part of the broader IEEP family across Europe, we are dedicated to working with government, civil society, academia and a range of other stakeholders, including European, United Nations and other international bodies, civil society, academia, scientific institutes and business and industry to produce evidence-based research for impact-driven environmental policy solutions. Our work covers both short-term and long-term strategic environmental issues in the UK and its constituent nations as well as their interaction with policy in Europe and globally. Over the years IEEP has developed new concepts that have made their way into mainstream environmental thinking, underpinning many aspects of this policy area today, including work on the precautionary principle, environmental impact assessments, emissions trading schemes and public money for public goods.

This is an exciting time for IEEP UK. Under the leadership of the chair of trustees, Malini Mehra, IEEP UK has developed a new strategy up to 2027, striving to grow from a currently small staff, becoming more visible and claiming a leading role in providing innovative research and policy relevant intelligence. As part of this, Ben Reynolds joined in the role of Executive Director in October 2023.

Overall role and responsibilities

We are seeking to employ an experienced finance and operations professional to play a central role in our UK team as we grow. We are looking for a candidate with excellent financial and operations skills and experience, who will thrive working in a small and dynamic team.

The successful candidate will join a cohesive, impact-oriented and supportive team that is committed to the professional development of all of its staff, and where the opportunities for learning and for making a difference are high. This is a new role, with a high potential to have a big impact on the organisation by establishing new ways of working. 

The responsibilities of this role will include:

1. Financial Management

• Be responsible for and run the organisation’s bookkeeping and financial management processes including invoices, expenses and bank payments.
• Produce and manage the organisational cash flow, project cash flows and management accounts.
• Be responsible for and run payroll monthly.
• Compile and submit VAT returns quarterly.
• Support the Executive Director with managing the charity and project budgets and financial reporting to the board and funders.
• Work with the organisation’s Accountant and trustees to support the production of Annual Accounts and Independent Examination.

2. Administration

• Oversee the day-to-day administration of the charity to promote smooth business operations, including the efficiency of organisational systems.
• Ensure that appropriate insurance cover is maintained, and manage any claims as they arise.
• Support the Executive Director with board meetings and other board matters.
• Support Executive Director and trustees in ensuring Charity Commission and Companies House information is up to date.
• Support the maintenance of our contacts databas

3. HR

• Manage recruitment and induction of new staff and volunteers.
• Create, implement and review all policies and procedures for the organisation, ensuring we are up to date with statutory requirements, and good practice is incorporated where practical.
• Manage HR procedures including contracts and leave for staff.

The role will also include:

• Support in organising events online and in person.
• Assisting in responses to general enquiries to the organisation.
• Potential line management of junior staff and interns as appropriate.
• Contribute actively to the implementation of Institute-wide decisions and strategy.
• Organise weekly team meetings, and occasional in-person team meetings.
• Supporting and promoting diversity and equality of opportunity in the organisation.

Personal Specification

The ideal candidate will be able to demonstrate many of the following skills and attributes:

Essential:

• A relevant professional accountancy qualification (AAT, CIMA, ACA, ACCA) with some experience of working independently or with minimal supervision, preferably in the charity sector.
• At least 3 years’ relevant professional experience in a similar administrative, financial or management role.
• Experience of using accounting software and managing the financial administration of an organisation including paying and issuing invoices, reconciling bank accounts, and running payroll.
• Experience and confidence in producing and managing an organisational cashflow, budgets and management accounts.
• Experience of preparing and submitting VAT returns.
• Experience of creating and reviewing HR policies and procedures.
• Excellent communication skills
• As part of a small team you will also need the ability to turn your hand to a variety of tasks.
• Entitlement to work in the UK (IEEP UK is not able to assist with applications for work permits)

Desirable:

• Background, interest and experience in environmental policy, and the UK’s relationship with the EU and the rest of Europe.
• Experience and aptitude in using MS Teams, Zoom, Miro or other online meeting, webinar and facilitation tools, as a participant and as an organiser.
• Experience of producing project budgets and reporting to funders.
• Skills in digital communications and social networking.
• Experience of charity administration.
• Experience of communicating with a range of stakeholders including trustees.
• A knowledge of equality, diversity and inclusion best practice.
• Availability to commence work promptly following the recruitment process.

We would expect our ideal candidate to be able to work both independently and as part of a team; to be highly organised with strong administrative, time management and planning skills; to have an excellent level of attention to detail; to have a commitment to broadening diversity and increasing access in the workplace.

Application Process

To apply for this position, please email us clearly marking the title of the email: ‘IEEP_UK – Fin&Ops’ [YOUR NAME], with the following:

- a CV (maximum two pages)

- a Covering Letter telling us about your experience and how this relates to the personal specification (maximum two pages)

- a completed Equal Opportunities Monitoring Form (see IEEP UK website for download)

Application deadline: 10AM, Monday 9 December 2024

Interviews: Week beginning 16 December 2024

Our ideal candidate would be able to start in February/March 2025.

IEEP UK is an equal opportunities employer and welcomes offers from candidates of diverse backgrounds and relevant experience, respecting best practices in the recruitment process.

IEEP UK is recruiting for this role as part of our Ethnicity Confident and Disability Confident schemes. Applicants who meet all the essential criteria, and who let us know voluntarily (via our Equal Opportunities Monitoring Form above) that you would like to be considered in this way, will have an enhanced chance of gaining a first-stage interview. 

Our Privacy Statement explains how IEEP handles and uses personal data we collect about our applicants.

For further information on IEEP UK, please visit our website

[1] IEEP UK is our trading name – the organisation is registered as IEEP London

New Horizon Youth Centre (NHYC) runs London's only youth-specific emergency accommodation project in partnership with Depaul UK. The London Youth Hub, based in Islington, provides emergency accommodation and support to help young people facing rough sleeping to transition into safe, long-term housing and achieve independence. As an Assessment and Resettlement Worker for the Youth Hub you will be joining our new Rough Sleeping Team and be responsible for delivering high-quality move on and advice services to young people staying at the Hub. This includes conducting needs assessments, providing guidance on housing, welfare benefits, tenancy rights, and employment, and connecting young people to relevant resources and support services. The role involves managing a case list of clients with diverse and often complex needs and collaborating with both internal teams and external partners to ensure successful client move on options within the 56 days emergency stay.
 

• Full-time fixed term contract for one year in the Rough Sleeping Team
• Salary £31,200-£34,736
• Deadline: 9am Thursday 28 November

Can you see yourself creating and nurturing a network of informed and engaged volunteers? Imagine being their main go-to for info and guidance on their volunteer journey. Can you connect with these awesome people and help them shine?

As part of a team across South Coast and London you will manage an existing cohort of active volunteers providing dedicated support in their work helping their mentees secure outcomes including personal development, jobs and self-employment. This role is 17.5 hours per week.

Are you excited about providing volunteers with consistently stellar service that inspires them to make a real difference in young people's lives, and are you ready to empower them for incredibly positive outcomes? Picture yourself leading and supporting a group of volunteers. You'll use our CRM (Customer Relationship Management) and your connections with fellow team members to link up with opportunities that support young people and our programmes.

We're all about keeping things in tip-top shape so can you dive into the detail and keep things running smoothly, like accurately tracking, recording, and keeping tabs on volunteer activity? And can you encourage volunteers to do their part by keeping our systems up to scratch, ensuring we're always on the ball with core vetting and training requirements?

As well as the serious stuff, we're big on showing love to our volunteers! Our volunteers are exceptional individuals driven by a deep passion to ensure the success of the young people they mentor. You'll collaborate with volunteers from various backgrounds, each bringing a rich tapestry of skills to support a young person's journey. As part of the role, you will be expected to host some memory making events around the area in our partner offices with volunteers and our young people. You will work closely with colleagues, delivery partners, and external stakeholders to enhance volunteer opportunities and strengthen our volunteer network. Can you help us expand?

At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too. We hope you’ll encourage positive action and change while supporting volunteers from all walks of life.

Ready for the challenge? Be prepared for a little bit of everything, you might find yourself wearing different hats and stepping up when needed. Ready to dive into this adventure with us?

Salary: £58,000-£63,000
Contract: Full time, 12-month FTC

Location: London/Hybrid

Closing date: 28 November

Benefits: Work-life balance, private medical insurance, enhanced maternity/adoption pay, flexible bank holidays

 We have a wonderful opportunity for a Head of Philanthropy (Maternity Cover) working for the hunger appeal charity, Action Against Hunger. This role will support the Director of Fundraising and Communications. As part of the role, you will oversee a number of high performing and high potential fundraising streams. You will also manage a successful trusts and foundations programme with key strategic partners giving 6-7 figure gifts, and a major donor programme with high potential for growth.

This role will excitingly encourage you to use creativity in creating compelling propositions, unique to Action Against Hunger, that focus on transformational change. You will also be an active member of the Senior Leadership team, both in the UK and globally. 

To be successful as the Head of Philanthropy (Maternity Cover) you will need:

• Experience in effectively leading and managing high performing teams, with proven track record in growing income and exceeding targets.
• Proven success in personally securing, and reporting on six figure+ gifts from major donors and/or Trusts and Foundations
• Demonstrable interest and/or experience in international development.

If you would like to have an informal discussion, please call Heather on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Home based working in the UK (occasional supported access to office spaces available nationwide, flexible working policy) 

Fixed term for one year (with the possibility of extension)

About us

We are a collaborative, UK based network bringing our 30 years of experience working on the HIV response to the broader global health space. We contribute to a global movement of actors seeking to challenge the systemic causes of health inequity to end AIDS and ensure all people can realise their right to health and wellbeing. We give decision-makers the proof – and the push – they need to make informed and just decisions to help improve the lives of the millions of people around the world needing access to treatment, prevention, care and support services for HIV and other health conditions.

About the role

The Advocacy & Media Manager reports to the Co-Director of Advocacy and is responsible for leading STOPAIDS' advocacy on Global Health Institutions and the HIV Response, with a particular focus on resource mobilisation for the HIV response and the role of the UK government. They are also responsible for overseeing the development and execution of STOPAIDS' organisation-wide media strategy.

Benefits

We offer several key benefits, including:

• A 28-hour work week with no salary reduction, with options to spread the hours over 4 or 5 days.
• Home-based working with part-time access to an office space, home-working grants, and bill contributions.
• Flexible working hours.
• A 6% employer contribution to a group stakeholder pension scheme.
• Annual personal learning and development budgets.
• 20 days’ annual leave, plus an additional day for each year of service (excluding bank holidays).

For more information, please download the job description below.

To apply, please download and complete our application form below. CVs will not be accepted.

We reserve the right to close the advert early, should sufficient applications be received.

People living with or affected by HIV, from Black, Asian or minority ethnic (BAME) backgrounds or from other minoritized groups are particularly encouraged to apply.

STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age. 

We are open to considering applications for a part-time role that would require a job share.

Founded in 2007, Electric Storm Youth (ESY) is a youth work charity based in Lancing, West Sussex. We run a full range of youth-based programmes, including young carers support, mental health counselling, general youth sessions, LGBTQ+ sessions, street-based (detached) youth work, mentoring and work-experience.

ESY currently support around 200 young people by working to improve their personal and social development, teaching them new skills, and improving the quality of their lives.

We are looking for an experienced Business/Office Manager to join our team to support the Chief Executive Officer (CEO), Senior Youth Work Manager, Board of Directors/Trustees and our wider team of youth workers and volunteers as well as providing general business administration and office management. 

This role offers lots of opportunity to bring your business management skills to ensure the smooth and efficient running of the operational side of the charity.

The Customer Care Representative plays a vital role in furthering Toynbee Hall’s mission to eradicate poverty and improve financial well-being. By providing high quality customer service both in-person and through digital channels, this role serves as the crucial first point of contact for individuals seeking debt advice. The representative’s ability to conduct initial assessments, manage referrals, and handle client interactions with empathy and professionalism directly contributes to empowering clients to take steps towards long-term financial stability. This role is essential in ensuring an accessible, supportive service that aligns with Toynbee Hall’s commitment to building a fairer future and addressing inequality in our community
An understanding of safeguarding principles is beneficial, as the representative must ensure the safety and well-being of clients and demonstrate a willingness to further develop this understanding.

The team create a seamless experience for both clients and advisors. Their collaborative spirit and commitment to exceptional service make every day an opportunity to learn and grow. Plus, they know how to have fun while we work. Join them in making a real difference in the lives of those they assist, all while enjoying a supportive and dynamic work environment.

Scope of role

The Customer Care Representative is responsible for delivering exceptional face-to-face customer service to individuals seeking debt advice support.

Key Responsibilities

• Client Service Excellence 
• Initial Assessment Management 
• Information Management 
• Document Handling
• Multi-Channel Communication
• Referral Coordination
• Complaint Resolution
• Performance Targets 
• Team Collaboration 

Please download the full Job Description for more details.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

How to apply

Please apply through our website. Please note: we will not accept CV’s only and applications with missing information will be automatically rejected.

Closing date for applications: Thursday 28th November 2024

Our client is a leading provider of support services for individuals with learning disabilities, committed to empowering individuals to lead fulfilling lives. They are seeking a visionary Head of Operations to join their team in Warrington, Cheshire, and play a crucial role in shaping the future of the organisation as they navigate a period of growth and transformation.

About the Role:

As the Head of Operations, you will bring strategic insight, operational expertise, and inspirational leadership to a senior management role that is integral to their mission. Working closely with the Board, you will lead a dedicated team and collaborate with stakeholders to drive innovative, impactful services that adapt to the evolving needs of those they support.

As the Head of Operations, you will be responsible for:

• Leadership & Strategy: Shape and deliver operational objectives aligned with the organisations mission, championing continuous improvement and best practices across the organisation.

• Collaboration: Engage and build partnerships with the learners, families, the Board and external stakeholders to develop forward-thinking delivery plans.

• Team Motivation: Inspire and lead staff and volunteers, fostering a culture of high-quality service and resource efficiency.

• Operational Oversight: Ensure statutory compliance, financial stewardship, and achievement of KPIs, maintaining high standards in all areas of operations.

• Stakeholder Engagement: Develop strategies to build confidence and trust among stakeholders, partners, and sponsors, actively promoting the organisations mission.

• Sector Leadership: Represent the organisation as a thought leader in learning disabilities, advocating for innovative practices and sector-wide growth.

To be successful in this role, the Head of Operations will have the following experience:

• Proven senior leadership experience within a charity, health and social care, or learning disabilities setting, with a strong record of successfully managing organisational change.

• Expertise in navigating complex change initiatives, building resilient, forward-thinking teams.

• Strong ability to build and maintain impactful relationships with stakeholders, partners, and sponsors.

• Experience in managing budgets and resources, with a keen understanding of operating in a financially constrained environment.

• Deeply committed to equality, diversity, safeguarding, and inclusion, with a solutions-oriented approach.

Benefits of Joining

This is a unique opportunity to make a significant impact in a sector-leading organisation. You'll play a pivotal role in supporting individuals with learning disabilities, and in return, you'll join a team that values collaboration, creativity, and professional growth.

To Apply:Submit your CV and a cover letter detailing your experience and what you would bring to this role.

If you're a strategic, driven leader with a successful track record of achieving results and are ready to make a lasting impact, we would love to hear from you!

We are an equal opportunities employer and welcome applications from any individual regardless of their sex, marital or civil partnership status, sexual orientation, pregnancy and maternity, gender reassignment, race, colour, ethnic or national origins, religion or belief, disability or age. All applications will be considered on merit.

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Child Wellbeing Practitioner (CWP) Programme is part of this nationally funded programme and aims to train a workforce of new practitioners that offer help for common difficulties in children and young people, in particular CBT-informed evidence-based guided self-help for low to moderate intensity anxiety, low mood and behaviour problems, within a variety of community settings.

The course consists of approximately 64 teaching days spread over the year. The programme is delivered through a mix of online and in-person teaching, where campus-based learning will usually take place at the Anna Freud (London).

We are looking for motivated and enthusiastic candidates with experience in child and adolescent mental health, alongside experience of providing clinical supervision or facilitating reflective spaces to support clinical skill developments. In collaboration with University College London (UCL) as the degree awarding body, the Centre is recruiting to support the delivery of the course. The Practice Tutors will be expected to facilitate the delivery of practice tutor groups to enable trainee CWP’s to develop clinical skills in working with children, young people and families. They will also contribute to teaching sessions, and undertake marking, personal tutoring and make other similar contributions to support the delivery of the programme. Please view the Job Profile for all the requirements.

Location

Hybrid (a mixture of home/onsite working), the delivery of teaching and Practice Tutor Groups facilitation by the post-holder is almost all face-to-face. For face-to-face work, the post-holders will be required to attend in person at our London office (4-8 Rodney Street, London N1 9JH).

Contract duration

Two permanent positions available.

Closing date for applications

Midday (12pm), Thursday 5 December 2024.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than, Friday 6 December 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held on Tuesday 10 December 2024.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.