Management Jobs

Would you like to work for a dynamic and forward-thinking organisation? We work proactively to deliver a wide range of high-quality advice services across north and west Kent to give people the knowledge and confidence they need to find their way forward – whoever they are and whatever their problem.

The Fundraising Manager role helps us achieve our vision through their excellent writing skills and relationship building. Working closely within our friendly and results driven team, you will manage your own workload of bids and applications to trusts. We would like you to work closely with the wider team for their input and project knowledge while diligently recording all information and communications.

We are looking for someone who:

· Has to excellent written communication skills to produce content that is inspiring, concise and informative

· Can make it happen by working proactively under their own initiative

· Shows they care in the way they speak with our funders and the way they work with colleagues across our teams.

As part of the interview process, you will be required to complete a written assessment.

We offer flexible working options, 30 days annual leave including bank holidays (pro rata) plus four additional days between Christmas and New Year, supportive family policies, and pension scheme.

We are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.

JOB DESCRIPTION: 

IMPATIENCE INSIDERS PROJECT MANAGER

Role: Impatience Insiders Project Manager

Contract type: 12 months to start, full time (3-5 day contracts optional)

Salary: £36,000 pro rata, 3-5 days per week

Experience: Min 1+ year of professional experience

Location: UK based, remote working possible with some travel to London/nationally. Some co-working in Finsbury Park also an option.

Visas: Unfortunately, we are not able to provide visa sponsorship 

Application deadline: 10am on the 8th December

Start date: Jan/Feb 2025

CONTEXT AND ORGANISATIONAL VALUES

There are millions of highly educated, well-paid, politically engaged people who care deeply about the world. Every morning, they go to work in professional services firms, knowing that the firms they work for and the industries that they are a part of are blockers rather than enablers to a just transition.

They look for ways to ‘make a difference’ internally but fall at every hurdle. They think about quitting but feel financially tied to their jobs. They become accepting of the fact that things are how they are. They become disillusioned and start to feel helplessness and even shame. They offer little value to the just transition that the world needs and that they themselves yearn for.

Impatience Insiders’ job is to get these people organised, educated, and mobilised on terms that work for them, and turn shame and disillusion into action and progress. Our ambition is to fill a gaping hole in civil society organising infrastructure and create a permanent piece of the civil society landscape.

We are looking to build and invest in a series of insider movements in food retail, management consulting, advertising, public affairs and finance. By 2030 we aim to see the ‘insider movement’ model mainstreamed as a vehicle for private but collective activism for corporate insiders. Insider Movements will be thriving within scores of just transition-critical industries. The successes of early insider movements will be well known and held as examples of how insider power can help transform industries and drive a socially just and environmentally regenerative transition.

Your job will be to help seed and support these movements as well as helping build the broader insider ecosystem.

OVERVIEW 

This is an exciting opportunity to join and help shape a new and innovative social organisation that is working to train, support and mobilise corporate ‘Insiders’ to help them transform their industries to support a more just and regenerative world. 

If you are someone happy to take initiative, act as a service provider to our insiders, lend your hand to anything/everything with regard to building the organisation, and are drawn to the idea of helping bring to life an ambitious new social enterprise, then we hope you will consider applying.

We believe that corporate ‘Insiders’ have been under invested in, under-utilised and often under-estimated in conversations about how we support a just transition. 

You will be the only staff member but have a lot of brilliant people around you to provide support and we hope that with your support and leadership, we will grow to a team of 3-4 over the coming 18 months. 

We are looking for a self-starter who will flourish as a facilitator of insider groups, as a recruiter of Insiders, as an advocate and sector-builder for the insider community, and as someone who can put the building blocks in place for an organisation that is set to grow and flourish.

To begin with, you will be hosted at non-profit Impatience Ltd who are providing hosting support to Impatience Insiders. 

PERSON SPECIFICATION 

We are looking for someone with at least one year of professional experience who is: 

1. Able to work delicately in high trust environments; 

2. Able to work collaboratively with partners; 

3. Energised to search and recruit for Insiders from a ‘cold’ start (e.g. building new relationships on Linkedin, etc.); and 

4. Able to help build the ecosystem which we are a part of.

We are definitely looking for an all-rounder and do not have a particular experience set in mind. We expect to get applications from people from a range of backgrounds including those who have worked in research or programming roles at charities, those who have worked at large professional services firms, civil society building, community organising, entrepreneurship, consulting, food systems or public affairs. 

We will be looking for people who have had to build things from scratch and are used to working with diverse stakeholder groups and holding a strong sense of purpose.

The essentials:

1. You care deeply about the social and environmental challenges the world is facing and can see how industry can play a critical role in impacting these issues;

2. You are a confident project manager - you must have a knack of keeping things organised and on track, being able to write clearly and distil information; 

3. You are a keen researcher who likes learning about new topics and presenting information back in written documents and briefings;

4. You are committed to facilitating and organising in ways that support diversity, equity and inclusion;

5. You have some facilitation experience and are comfortable building trust with individuals as well as holding space for confidential and sensitive conversations in groups. You have experience of supporting people to work through challenges and differing opinions to get to points of agreement and action;

6. You are happy researching and approaching potential partners, Insiders, etc. without warm introductions and building a new community around this work;

7. You are able to work independently with only light-touch support, self-start and manage competing priorities and multiple groups of stakeholders.

Helpful but not essential experience/skills: 

1. A background and experience of working within food systems; this could be through having worked hands-on on farms, in the public sector on agriculture policy, on corporate sustainability strategies, or through a master’s degree; 

2. A background in project management, public affairs, and relationship management;

3. A background in movement building, community organising, facilitation and/or advocacy;

4. Experience in fundraising and partnership building;

5. Experience in sales, recruitment, hospitality and/or training;

6. Experience of working in and pushing for change in large organisations.

You will have a few key aspects to your work: 

1. Support the Insiders group. Undertaking meeting prep, presenting documents and supporting recruitment and onboarding of insiders;

2. Help research and identify partners to turn insider insights into campaigns to influence change within the sector;

3. Help with the organising of the UK’s first ‘Insider Summit’ where we bring together people doing insider work across a range of industries and forms;

4. Input on the develop the methodology for insider group development;

5. Support fundraising efforts; 

6. Help with the project-management of external agencies that are conducting delivery work for each project, from conception through to delivery and dissemination with civil society organisations, government, media and/or investors.

For the right person, this will be an amazing experience that allows them to learn as they lead work and accelerate into a space where their knowledge and insight is directly impacting progress towards transforming the UK food system and other industries. 

We’re flexible about location (within the UK), hours and type of experience, our priority is to find the right person to lead this work who is ready to hit the ground running and has both the track record and skill set to make a success of this. We are committed to having a team that is made up of diverse skills, experiences and abilities and so if you are not 100% sure that you meet all the requirements but believe you could excel in this role, we encourage you to apply and use the application cover letter to tell us about your experience and what you hope to bring to this role. 

MLC Partners are working with one of the leading conservation charities in the UK to recruit a Commercial Reporting Manager to join their high-performing team. After a period of significant growth over the last few years, the organisation has diversified their income streams from both a charitable and commercial perspective. This high-profile position reports into a Head of Finance who has a keen focus on developing people and comes about following a promotion of the current postholder.

Main responsibilities include:

• Continue the promotion of a strong business partnering culture between finance other stakeholders across the organisation, including SMT members.
• Lead the annual budgeting and business planning process, including delivery of executive reports and presentations, ensuring strategic directional alignment.
• Manage the financial reporting, supporting the Financial Accountant with year-end and the annual report and lead a further team of three business partners.
• Oversee the monthly management account production with a specific focus on the commercial analysis and insight.

The successful candidate:

• Must be a fully qualified accountant with significant experience working in either another charitable organisation or in a commercial business.
• Will have demonstrable experience delivering slick reports and presentations to SMT, clearly displaying information to non-financial stakeholders.
• Display proven experience in leading a team covering financial reporting, budgeting and forecasting processes.
• Understanding of data visualisation tools such as Power BI will be beneficial but is not essential.

This is a fantastic opportunity for an ambitious Senior FBP or FP&A Manager looking for their next move into a broader position as step towards a future director role.

Applications will be reviewed daily, and the role may close before the advertised date. For more information or an informal discussion about your job search, please contact Jamie Elliott at MLC Partners.

37 hours per week / Two year fixed-term contract / Based onsite at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview).

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We are embarking upon an exciting organisation-wide digital transformation project in 2025 to improve and upgrade the key operating systems we use to support our range of services for children, young people and families, as well as maximising our use of the MS Office 365 environment. This role will be a key figure in the successful delivery of our transformation plans and to have a direct positive benefit on the children and young people we support.

In delivering the role, you will oversee the development and delivery of improved systems; supporting us to define our processes, improve our data quality and ultimately delivering and deploying upgrades which will improve the quality and impact of our work. You will also oversee a programme of digital learning for staff, to improve their confidence and capabilities.

Key responsibilities:

• Lead and manage the systems upgrade, from preparation to deployment and embedding into operational use, in line with our approved digital roadmap
• Steer projects to success through appropriate decision making
• Develop and manage detailed project plans using our own and other appropriate project management methodology
• Ensure that project delivery and communication plans are inclusive of the wider organisation and service contexts
• Manage project timelines, budgets, resources, scope and risks; taking appropriate action as needed
• Communicate effectively with project team members and project stakeholders, liaising with project sponsors and reporting to the project steering group regularly, ensuring project governance requirements are met
• Conduct quality reviews to ensure processes and system developments meet our acceptance criteria. Monitor project performance against relevant metrics and milestones

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

You will have solid experience in managing complex and strategic projects, with knowledge of appropriate project management frameworks (agile, waterfall) to set project scope, meeting key milestones and budget constraints.

Experience of; delivering system implementation projects as part of digital transformation, managing supplier delivery to ensure project success and successfully managing internal and external stakeholders.

You will be a highly effective communicator with ability to convey complex information in an accessible way. You will have the ability to plan whole project lifecycle and be ‘hands on’ when needed.

A team player who can work with others to deliver a service and challenge colleagues appropriately where required.

LOCATION: Across Citizens Advice Hammersmith & Fulham sites with some hybrid working following the completion of successful probationary period.

Citizens Advice Hammersmith and Fulham is recruiting for Advice Services Managers, who will be responsible for the supervision, quality and monitoring performance of the advice and information team. This busy and varied role will rely on your ability to mutli-task and bring out the best in paid and volunteer staff, to ensure the highest quality of advice across our many and varied projects. Working as part of a team with other Advice Services Managers, you will also be responsible for all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.

It is essential that you have the required management skills and a good understanding of the main advice enquiry areas including welfare benefits, housing, debt, and employment as well as a combination of the following attributes:

• Excellent and effective communicator
• Experience in managing and developing staff and volunteers
• Ability to manage multiple tasks and assess priority order
• Ability to research, analyse and interpret complex information

Experience of working with colleagues to maintain a positive working and learning environment, ensuring equality and diversity principles are upheld
If you are an experienced Generalist Advisers, and don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.

To find out more please visit our website via the apply button

What we can offer you:

We value our people and can offer a supportive culture within a high performing and award-winning organisation. 86% of our workforce recommend us as a place to work. We are committed to being an inclusive employer and workplace to represent the diverse communities we service. We are committed to increasing our diversity and whatever your background, we welcome your application. We offer an attractive remuneration package with excellent terms including:

• Generous holiday entitlement starting at 25 days per year (in addition to bank holidays) and rising to 30 days with long service
• Learning, development and personal growth opportunities
• Mental health and Well-being support helpline

Closing Date: Midnight 1st December 2024
Interview & Test: Week Commencing 2nd December 2024

We will interview on a rolling basis. We reserve the right to close the applications earlier if suitable candidates are found so encourage early applications.

As the SRH Services Manager, you will lead METRO’s London-based SRH services, overseeing a range of programs including sexual health clinics, outreach, and youth engagement. 

Role 

You will manage and oversee the daily operations of the Sexual Health Office (SHO), including staffing, results management, and helpline services. You will lead and develop a team of staff, providing supervision, training, and performance management. 

You will also be responsible for overseeing the implementation and evaluation of sexual health programmes, including the NCSP (National Chlamydia Screening Programme) and C-card (condom) schemes. You will work closely with other colleagues in our communications team to facilitate this. 

You will support engagement and reach targets for the NCSP and the C-Card programmes which we deliver across a number of London boroughs; towards this aim you will manage a small team of lead and frontline workers. This will also involve regular engagement with professional partners including commissioners, and can mean occasional support of frontline work (including facilitating outreach independently). 

You will oversee the Young Greenwich sexual health team in the Royal Borough of Greenwich, supporting a range of outreach, youth hub engagement, 1:1 support, and training throughout the borough. You will ensure that you work closely with other managers at METRO who are delivering Young Greenwich work, as well as with our Young Greenwich partners at Oxleas NHS Foundation Trust and Charlton Athletic Community Trust.

You will also have oversight and responsibility for analysing performance against KPIs and writing high quality reports for external stakeholders, including our funders and commissioners. 

Philanthropy Manager: Inspire Transformative Giving

Love the idea of connecting passionate donors with life-changing healthcare initiatives? Want to build meaningful relationships that make a real difference?

About the Role:

• Salary: £46,000
• Contract: Permanent
• Location: London
• Working Pattern: Flexible working available

Your Opportunity:

• Join a mission-driven team changing lives through philanthropy
• Manage a diverse donor portfolio
• Work across three incredible charity brands
• Develop long-term donor relationships

What We Offer:

• Supportive, inclusive workplace
• Opportunities for professional growth
• Flexible working arrangements
• Living Wage employer
• Part-time and job share options

Your Responsibilities:

• Build relationships with potential five and six-figure donors
• Develop compelling fundraising proposals
• Collaborate with clinical and academic teams
• Create engaging donor stewardship strategies

Who We're Looking For:

• Strong communication skills
• Experience in relationship management
• Understanding of the healthcare or charity sector
• Ability to work collaboratively
• Strategic thinking and initiative

Our Mission: We're committed to building foundations for a healthier society. Every donation helps us support Guy's and St Thomas' Charity, Evelina London Children's Charity, and Guy's Cancer Charity.

Career Growth:

• Structured professional development
• Opportunities to expand your philanthropic expertise
• Support from an experienced fundraising team

Interested in Creating Impact? Join us and turn philanthropic potential into real-world healthcare improvements!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Why work for us?

As a new Government has stepped into power – it could not be a more exciting time join the Policy and Advocacy team. CARE International UK is embarking on a new engagement strategy to realise how the UK can make meaningful progress on tackling a key driver of global instability – gender inequality. This is an exciting opportunity for any Public Affairs specialist or campaigner keen to work across Westminster to ensure that the UK Government reclaims its role as leading advocacy for women and girls on the global stage. The role brings with it the opportunity to work with a wide range of stakeholders, from MPs and decision makers, to CARE Internationals wide-ranging programme experts, and across our network of feminist leaders from global majority countries and movements within the UK.

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

We are looking for confident self-starter, with robust experience in influencing the UK Government, who is passionate about social justice, gender equality and furthering the UK development aims. The successful candidate will have experience working with the UK Parliament and high-level decision-makers, along with a deep understanding of the machinery of government and parliamentary procedures.

Excellent project management and the ability to effectively build, manage, represent and work within networks and coalitions for lobbying and advocacy purposes is essential. We are looking for someone who can hit the ground running, with experience of designing and managing campaigns/campaign tactics for social or political change, and bringing an organisation along with them.

About the role

Reporting to the Head of Policy and Advocacy, the role will be CIUK’s go-to on all things Westminster. The role will lead on the development and implementation of CIUK’s Parliamentary Engagement Strategy and support the delivery of the team’s wider political influencing by building relationships with key Parliamentarians, gathering political intelligence and insight, advising senior staff on CIUK’s approach to Westminster and beyond.

The Public Affairs and Engagement Manager will drive forward an exciting new opportunity to embed CIUK’s programmes and evidence base on women’s voice and leadership into creative tactics to influence and engage UK decision makers. In particular, the role will be responsible for driving a new Parliamentary Engagement x New Power Strategy that seeks to connect feminists, activists and grassroots leaders with decision-makers in the UK.

The role is also responsible for supporting alignment of CIUK’s global and domestic influencing by overseeing CIUK’s strategic partnership with Centenary Action – a coalition housed by CIUK and headed up by CIUK Senior Adviser Helen Pankhurst. The role will also involve leading elements of CIUK’s strategic engagement in coalitions and INGOs including BOND, GADN and GAPS to coordinate for greatest impact. 

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team.

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.

Closing date: 1 December 2024 at 11pm

Interview date: 9 December 2024

Permanent

37 hours per week, over 7 days, to include Saturdays and/or Sundays

£25,253.25 start with progression up to £25,963.02

Location: St MaryChurch, Devon

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2025?

We are looking for a Shop Manager to lead our team in the St MaryChurch Shop, Devon, you will be working in a creative environment, working with donated goods to maximise sales and net contribution.

You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

As a Shop Manager you will manage 2 Assistant Shop Managers along with a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.

If you have what it takes to work hard but have some fun along the way then this is the place for you.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is at midnight on Thursday 19th December 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Thursday 5th December.

Interviews will be held on a date to be confirmed.

IN2

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable.

Scope is looking to hire an experienced special events manager to produce our flagship gala dinner in November 2025. This role will play an integral role in ensuring the success of the event and raising vital funds for Scope.

The role

The purpose of this role is to lead on our flagship gala dinner - to be hosted in November of 2025 - and in the development and execution of other special events, engagement and stewardship events for our High Value audience.

You will:

• Work closely with the Philanthropy Lead and other internal stakeholders to ensure the execution of these events.
• Be responsible for managing relationships with our senior event volunteers, who sit on our event committee
• Be experienced in producing large scale events, managing budgets and have a proven track record of meeting strategic goals and targets. 

For more information about the role’s responsibilities, and the skills and experience required please use the link to job description above.

About you

You will be a self-starter with experience delivering large scale events. You will have a good understanding of the events landscape, ideally within the charity sector.

The post holder will be required to develop events that excite and inspire our audience, as well as meeting the needs of disabled people.

Successful candidates for this job require the following:

• 2 years’ experience in a similar role
• Excellent time management skills and attention to detail
• Strong communication skills
• The ability to work with external stakeholders at a senior level

Make sure to explain in your application, with examples, how you have these skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity and encourage applications from disabled people. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview.

Just let us know in your application that you are applying under the Disability Confident, Offer an Interview Scheme.

If you require adjustments through your journey with us, please email us via our website

Find out more about asking for adjustments at interview.

Equality, Diversity and Inclusion

Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.

We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus bank holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

Click the apply button to create an account and complete your application form.

We welcome all applications by 11:59pm GMT on Sunday 8 December 2024.

Digital Experience Manager

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• £39,784 (outside of London); £42,087 (within London)
• 35 hours per week
• Permanent
• Home-based, with regular travel to London and Bristol
• Closing date: 8th December 2024
• Interview date: w/c 16 December 2024

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Digital Experience Manager with a background in managing and developing websites and digital products, as well as previous experience of line management, to join our friendly and expert Digital Team.

As the Digital Experience Manager, you will be responsible for creating and maintaining a high-quality, accessible and customer-focused online brand presence by optimising content, journeys and audience experience on our website and other digital platforms. By collaborating with specialists internally and externally across UX, UI, development, SEO, content strategy and content management, you will ensure that the overall digital experience meets brand goals and audience needs by being holistic and engaging and inspiring action. 

You will line manage the Developer and Digital Product Officer, providing engaging and motivating leadership, management and personal development support.

You will champion the voices of children and young people with cancer, and their families in everything you do. 

This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed. 

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Lead on the digital experience strategy for the organisation. Using insight to design, implement, test, measure and optimise as needed.
• Product Ownership of the website experience and content strategy for the site, liaising with internal stakeholders as needed.
• Provide expertise around digital journeys, to continually optimise and improve these, across service delivery and fundraising activities.
• Own the overall roadmap for development on the website and work across teams to support the integration and adoption of third-party digital platforms. Prioritise functionality improvement across the team.
• Establish reporting dashboards and models to use website performance, user insight and other digital and campaign metrics to optimise and develop content and journeys, and to monitor the success of new improvements. P
• Develop our approach to user and audience insight and testing to inform improvements and decision making, use data and analysis to identify opportunities for improvement. 
• Lead on SEO, ensure our website content follows SEO best practice, and work on strategies to improve our position in search engine results pages. 
• Accessibility – ensure that our website meets accessibility standards both from a functional perspective and content design.
• Collaborate with teams across the charity on digital experience initiatives that align with overall business goals: manage the optimisation of our digital platforms and design customer-centric strategies that improve user experience, increase satisfaction and loyalty. 
• Take an active role in developing and embedding new ways of working, establishing relationships with other teams and work alongside the Head of Digital to raise the profile and understanding of the team across the charity.

What do I need? 

The key skills we’re looking for in this role are:

• Demonstrable knowledge and experience of website management, including managing agency relationships.
• An understanding of end-to-end customer journeys and delivering excellent and engaging user experiences. 
• Working with content management systems and optimising content for SEO.
• Using GA4, monitoring and reporting on trends and interpreting data for action.
• Experience of project managing website development, including scoping, briefing, testing and deployment.
• Involving people with lived experience through co-creation, co-production and evaluation.
• Experience of line managing people and an ability to motivate a team.
• A confident collaborator, able to influence, negotiate and build positive working relationships. 
• A good understanding of accessibility standards for technical development and content design.
• Financially astute, contribute to setting budgets and overseeing spend. 

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

You may also have experience in the following: Digital Marketing Executive, Online Marketing, Email Marketing, Digital Marketing Co-ordinator, Digital Marketing Specialist, Executive, Social Media, SEO, SEM, PPC, Marketing Analytics, Digital Content Manager, Website Development Coordinator, Digital Experience Specialist, Online Content Administrator, Web Content Coordinator, Digital Engagement Officer, Digital Content Strategist, Website Operations Coordinator, Digital Solutions Specialist, Online Experience Manager, etc. REF-218 191

Would you like to work in an environment that supports growth and professional development?

Do you have experience managing support teams in healthcare or social services?

Would you like to make a meaningful impact in the lives of individuals with complex needs?

We are working with a well-established UK charity that specialises in providing support for individuals with complex neurological conditions. They are seeking a dedicated Deputy Service Manager to join their team.

Benefits:

• Competitive Salary: Up to £36,000 per annum
• Annual Leave: 25 days plus bank holidays
• Pension Scheme: 7% employer contribution, 5% employee contribution
• Health Policy: Cashback on optical, dental, and therapy treatments
• On-Site Gym: Free access
• Convenient Location: Close to Godalming Station and free on-site parking
• DBS Provided: Free of charge
• Additional Perks: Discounted/free food, enhanced company sick pay, and an employee referral programme

Role Overview

As the Deputy Service Manager, you will ensure the highest standard of care and safety for residents, adhering to safeguarding guidelines and quality regulations. The role includes mentoring and supporting staff teams to consistently meet and exceed these standards and overseeing that teams work within the Key Lines of Enquiry (KLOEs) framework.

Responsibilities include (but not limited to)

• Team Leadership: Lead, coach, and organise the team, including rota management, to ensure optimal staffing.
• Staff Development: Conduct appraisals, supervisions, and inductions for Senior Support Workers and Support Workers.
• Training Management: Ensure all staff training is up to date, with demonstrated competency.
• Implementation Support: Assist in implementing management decisions, including peer support as required.
• Communication: Foster open communication and constructive feedback.
• Medication Administration: Administer prescribed medications as required.

About you

• Strong communication skills to liaise with the public, trustees, and professional bodies.
• Proficiency in Microsoft Office and Outlook.
• Minimum QCF Level 3 in Health & Social Care, with a willingness to attain Level 5 if needed.
• Knowledge of safeguarding regulations, CQC notifications, and standards.
• Experience in staff management and development, MCA, and DoLS.
• A high level of professionalism, flexibility, and commitment.
• Familiarity with CQC standards for inspections.
• Two years in a team development role.
• Full, clean driving licence.
• Experience handling investigations, disciplinary procedures, and ER issues.

If this rewarding opportunity is of interest please get in touch now! We are reviewing CV's as they come in. We would be happy to share a detailed job description with you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

An exciting opportunity has arisen for a Skills Centre Manager to join a fantastic healthcare charity, based in Godalming.

Location: Godalming, Surrey

Salary: £38,000 - £40,000

 As Skills Centre Manager, you will lead the Charity’s Skills Centre and Social Hub. This service supports vulnerable adults with a wide range of needs to be active members of the community, increase independence, develop life skills, and set goals and achievements to work toward.

 Key responsibilities include:

• Ensuring the smooth operational running of the Skills Centre via the management of a medium sized team of activity co-ordinators.
• Planning & developing a vibrant and refreshed timetable of activities / events which promotes independence, wellbeing and choice.
• Producing KPI reports and manage budget with support from CEO and Head of Finance.
• Being responsible for the collection, recording and safe storage of information about service users in the form of up-to-date confidential files and a daily register of attendance.
• Carrying out and update risk assessments / care plans / daily records to support annual reviews.
• Overseeing and transforming the Café into a fully operational social hub.
• Seeking opportunities to engage with the wider community in ways that promote the social inclusion of beneficiaries, as well as the service.
• Building and fostering relationships with professionals from adult social care and Health authorities.

The successful candidate will have previous experience supporting adults with disabilities, as well as experience working in an activities centre in a management position. A general understanding of the operational needs of a day centre/skills centre within a social care setting is key, as is an understanding of health and wellbeing leading to meaningful relationships (Mental Health signs and symptoms). You must also be computer literate and experienced in using or teaching others how to use Microsoft Office. An extroverted personality to continually motivate others is vital!

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.