Lottery Administrator Jobs in London
It's an exciting time to join the Age UK Legacy team - our Legacy Management team have been shortlisted for 'Legacy Administration Team of the year' in the Smee & Ford Legacy Awards.
Age UK is recruiting for a Senior Legacy Marketing Manager to lead a high-performing marketing team to plan and deliver, legacy marketing campaigns, managing budgets, performance analysis, pipeline development, and relationship management of our legacy supporters.
In this impactful role, you will take proactive accountability for the development and delivery of the legacy journey from prospect & considerer stage to pledger, creating bespoke journeys for our audience segments.
If you have solid experience in delivering integrated multi-channel marketing campaigns and have proven to be a motivated leader who can inspire others to achieve ambitious goals, we are keen to hear from you!
Please note that due to the Hybrid nature of this role, the successful applicant will be required to work from our central London office near Tower Hill, once a week (currently Thursdays) but more frequently if required. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Salary advertised is effective from April 1st, 2025.
Age UK Grade 4L
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Solid experience in delivering integrated multi-channel marketing campaigns, utilising the most effective channel mix to ensure we're targeting the right individuals with the right message at the right time. A, I
Proven experience in delivering legacy and/or mid-value individual giving programmes, including prospecting, pipeline development, and relationship management A, I
Experience in growing supporter lifetime value through effective stewardship and engagement strategies. P
Skills and Knowledge
Strong leadership skills, with the ability to manage and inspire a team to achieve ambitious goals. A, I
Experience of using data and insight to drive performance optimisation and improvement. I, T
Excellent project management skills, with the ability to plan, prioritise, and manage multiple campaigns simultaneously. A, I
A strong understanding of Fundraising Codes of Practice and Guidelines A, I
Personal attributes
Demonstrate empathy and understanding for the issues faced by older people A, I
Build collaborative relationships with both internal stakeholders and external partners, including agencies and fulfilment partners, to maximise campaign impact. A
Build collaborative and productive relationships with key stakeholders across the organisation, including Brand, CRM, and Individual Marketing to enhance supporter lifetime value and opportunities for cross marketing and building internal understanding of legacies. A, I
Build positive and collaborative relationships across the Age UK network including nations and local Age UKs to promote gifts in wills. I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards – recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Are you ready to make a lasting impact while developing your skills in delivering marketing campaigns and engaging supporters?
As a Single Gifts Marketing Campaign Executive, known to Guide Dogs as a Single Gifts Campaign Executive, you’ll help deliver Single Gifts campaigns (Cash Appeals, Raffles, and Mid-Value), working across acquisition and supporter development to maximise response rates and campaign value. You’ll ensure campaigns stay on budget, managing artwork and content approvals, providing feedback, and tracking performance to inform future strategies. Additionally, you’ll conduct post-campaign analysis, produce reports, and collaborate with suppliers to ensure high-quality delivery. You’ll work closely with the Online team and External Lottery Manager to keep the Cash and Raffle sites updated and collaborate with other teams for smooth campaign execution. You’ll also handle internal queries and supporter inquiries about the Cash and Raffle schemes.
If you are proactive, detail-focused, and passionate about making a difference, we’d love to hear from you!
For this role you'll be working 35 hours per week, worked 9am - 5pm, Monday to Friday. We are looking for you to attend the office at least 2 days per week including each Thursday for a team day.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.
If you require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.
We anticipate interviews taking place from 28th April 2025.
If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
The client requests no contact from agencies or media sales.
Are you passionate about helping others and making a real impact? As a Telefundraising Executive your skills and dedication will play a crucial role in raising essential funds, ensuring we can continue providing vital services to people living with sight loss.
What You'll Do:
- Fundraising Outreach: You will make outbound calls to both existing and potential supporters, engaging them in our mission and helping raise vital funds to support Guide Dogs. You’ll achieve both personal and team targets, maximising our return on investment.
- Champion Our Cause: Be the voice of Guide Dogs, representing our campaigns like Sponsor A Puppy, Lucky Lottery, Gift Aid, and Legacy. You’ll passionately share our vision and purpose, inspiring supporters to contribute to our work.
- Supporter Satisfaction: You’ll balance income generation with exceptional customer care, ensuring our supporters feel valued and heard while driving the charity’s success. Your ability to listen, build rapport, and provide exceptional service will be crucial.
- Continuous Improvement: You’ll offer feedback on campaigns to help improve performance and income, playing an integral part in our ongoing success.
- Collaborative Spirit: You will assist in training and supporting your colleagues, contributing to team goals and the overall strategic direction of our telefundraising efforts.
If you have experience in a target-driven environment, such as call centres, customer service, sales, or marketing, and a proven ability to meet and exceed targets, we’d love to hear from you. Your excellent communication skills, enthusiasm, and ability to build connections, combined with strong planning and analytical abilities, will help you excel in this role.
For this role you’ll be working 35 hours per week, worked 10am to 6pm, Monday to Friday. Dependant on location, you will be required to attend the office once a week.
Once or twice a year for team meetings and/or training sessions you may be required to travel to the Reading office. The initial induction will require 2 days in the Reading office.
We welcome applications from candidates based outside of Reading.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.
If you require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.
If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.
Are you friendly, approachable, and detail-oriented? If so, we’d love for you to join our Fundraising Team at ellenor!
As a Supporter Care Administrator, you’ll be a key part of our mission, helping our community raise vital funds for ellenor. We’re looking for a proactive problem solver with strong attention to detail—someone who thrives working with data and is confident using Microsoft Excel.
We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
If you're ready to embark on a challenging yet rewarding journey in a dynamic and supportive environment, we encourage you to apply today!
Key Responsibilities of the role include:
- Serving as the first point of call for supporter inquiries through phone, post, or email.
- Importing and accurately recording data from multiple sources.
- Collaborating within a team to manage the weekly lottery and ad hoc raffle administration.
- Prioritising that our supporters are at the heart of all that we do and ensure they feel valued.
Essential requirements of the role include:
- Strong written English skills, with the ability to compose professional emails and draft thoughtful thank-you letters.
- Exceptional I.T. skills, including advanced proficiency in Excel, Word, Outlook, and technical ability to use databases such as Salesforce, Donorflex, Raiser’s Edge, or similar.
- Strong customer service orientation, demonstrated through experience in customer/supporter services and effective communication via phone, post, and email.
- Proven ability to process and check data accurately and consistently, with experience in data entry on a CRM database.
- Ability to quickly pick up new processes and tasks, coupled with the capability to manage a varied workload independently.
This post is subject to UK DBS clearance.
UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.
Application deadline: 2 April 2025
Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date.
At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.
Are you friendly, approachable, and detail-oriented? If so, we’d love for you to join our Fundraising Team at ellenor!
As a Supporter Care Administrator, you’ll be a key part of our mission, helping our community raise vital funds for ellenor. We’re looking for a proactive problem solver with strong attention to detail—someone who thrives working with data and is confident using Microsoft Excel.
We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
If you're ready to embark on a challenging yet rewarding journey in a dynamic and supportive environment, we encourage you to apply today!
Key Responsibilities of the role include:
- Serving as the first point of call for supporter inquiries through phone, post, or email.
- Importing and accurately recording data from multiple sources.
- Collaborating within a team to manage the weekly lottery and ad hoc raffle administration.
- Prioritising that our supporters are at the heart of all that we do and ensure they feel valued.
Essential requirements of the role include:
- Strong written English skills, with the ability to compose professional emails and draft thoughtful thank-you letters.
- Exceptional I.T. skills, including advanced proficiency in Excel, Word, Outlook, and technical ability to use databases such as Salesforce, Donorflex, Raiser’s Edge, or similar.
- Strong customer service orientation, demonstrated through experience in customer/supporter services and effective communication via phone, post, and email.
- Proven ability to process and check data accurately and consistently, with experience in data entry on a CRM database.
- Ability to quickly pick up new processes and tasks, coupled with the capability to manage a varied workload independently.
This post is subject to UK DBS clearance.
UK Immigration: ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.
Application deadline: 2 April 2025
Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date.
At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ellenor is a charity and a specialist palliative care provider for adults and children in Dartford, Gravesham and Swanley, and for children across the London Borough of Bexley. The Organisation has In-patient, Community, Wellbeing and therapeutic services at Northfleet.
Are you a passionate and driven leader looking for an exciting opportunity to make a real impact? We’re seeking a dedicated Head of Fundraising to play a key role in our dynamic Income Generation team.
As a key leader in this role, you’ll develop and implement innovative fundraising strategies, engaging individual donors while strengthening relationships with current and prospective supporters. Your work will ensure donors feel valued and appreciated, helping to drive our mission forward.
If you are committed to making a difference and want a rewarding role where your efforts provide care and support to those who need it most, we’d love to hear from you!
Key Responsibilities of the role include:
- Set and deliver a clear strategy to grow the active donor base and maximise long-term sustainable income from all individual giving income streams. Implement a strong multi-channel direct marketing fundraising programme to achieve this.
- Include setting realistic forecast models and targets to achieve desired outcomes.
- To be responsible for developing an effective integrated communications programme for cash donors and regular givers.
- Utilise audience segmentation and database insights to extract, analyse and segment data. Implementing clear strategies and supporter journeys that drive growth in target audiences, income and lifetime value.
- Provide strong leadership to the team to achieve targets. Lead and own effective reporting using internal and external benchmarks by setting clear, measurable KPIs driven by data and insight.
Essential Requirements:
- Proven success in Individual Giving fundraising, with experience in acquisition and retention strategies.
- Extensive experience in direct marketing and income generation across various media, driving growth in donors and income streams (retention, cash, in-mem, lottery, legacy).
- Strong track record in securing income through lottery schemes, including managing canvassing agencies, Gift Aid, and gambling compliance.
- Data-driven, experienced in setting and reporting on KPIs to drive results.
- Effective leader within both their team and the wider organisation.
This post is subject to Standard DBS clearance. UK Immigration: ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024.
We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, which do not require sponsorship as a Skilled Worker now or in future.
Application Deadline: 4th April 2025
Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date.
At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dear Applicant,
The opportunity
We are looking for a talented and enthusiastic Individual Giving and Legacy Marketing Manager to guide and develop our individual giving and legacy programme. We enjoy a solid base of support across one off (cash) donors (c3,000), regular givers (existing base of c4,000), in-memoriam and legacy. We also operate a small lottery.
Having enjoyed good success in recent regular giving acquisition activity, we are looking to capitalise on this and also to build up other areas of our individual giving programme.
Our work in fundraising is designed to maximise the money needed for research to help the one in six of us that has a neurological condition.
Why join us?
We are heading into the final year of our current strategy, 2023-2026. This was developed with growth in mind and there is budget for investment and scope to shape aspects of delivery. Targets are sensible and have been built carefully from the bottom up. We have already enjoyed some good results with notable success in regular giving acquisition. This provides a solid base from which to build.
We have a strong and supportive Board of Trustees who are behind fundraising and fully support the plans. Trustees are open to business cases for further investment providing the rationale is robust.
We are looking for someone who is proactive and a team player with good management skills but who is also a self-starter that is happy to be “hands on”.
If successful in securing this role, you will find yourself in a small but dynamic environment with a flat structure where decisions are taken quickly. The role reports to the Director of Fundraising (currently being covered by a trusted interim with lots of experience).
I use my role as CEO to champion fundraising and ensure that we maintain our current focus on building our pool of individual support and ensure that supporters feel valued and recognised. We are a collaborative team with a positive culture that has a fundraising ethos at its heart. There is scope to test and learn, and to grow in the role. Our interim director is extremely experienced and will provide support and mentoring as required.
This is an exciting, growth opportunity and I look forward to hearing from you.
To apply, please submit your CV and a cover letter of no more than two pages stating why you would like to work for Brain Research UK and why you believe you are well suited to the role. Deadline: 5pm Wednesday 26th March 2025. Interviews will be held w/c 31st March 2025.
Caroline Blakely
CEO
Job purpose
This is an excellent opportunity for an individual giving and legacy professional to make their mark. Our supportive Board of Trustees is willing to invest when presented with a coherent business case. There has already been investment in both regular giving and cash acquisition, and we aim to scale up in the areas where we have had the most success.
We are seeking an experienced Individual Giving and Legacy Marketing Manager to take the lead in developing, testing, learning and growing the direct marketing programme and related stewardship and supporter journeys.
We are a small team, and this role requires someone who is both able to manage day-to-day activity and roll their sleeves up and get the job done.
Key responsibilities:
Management
- Deliver against our income targets via a mix of direct marketing and stewardship techniques
- Work with the Director of Fundraising to find opportunities for growing income, buy into the charity’s ‘test and learn’ approach and bring new ideas for discussion
- Line manage the Supporter Care Officer in line with their job description which focuses on creating a meaningful supporter experience through timely delivery of donor administration, enquiry handling, donation processing, data input and thanking
- Collaborate proactively across the organisation to find, develop and share stories that will inspire support
- Be a positive, empathetic team player that engages with all other colleagues across our organisation
Fundraising
- Oversee delivery of our cash giving programme currently comprising two postal mailings annually, with associated email marketing
- Oversee delivery of our supporter stewardship via the core of four segmented e-newsletters and various other tailored stewardship activities (NB we have c4,000 regular givers, c3,000 repeat cash supporters and a wider base of non-financial supporters totalling c20,000)
- Work with the fundraising director on the implementation and day to day delivery of a significant new acquisition programme to recruit c4,000 regular givers via private site face-to-face fundraising
- Lead on the marketing and stewardship of our in-memoriam programme
- Work with the Director of Fundraising to evolve and implement a refreshed legacy marketing programme
- Oversee our small lottery offer
- Ensure gift aid registration is optimised across our donor base and lead on gift aid claims
- Maintain emphasis on creating a rewarding and meaningful supporter experience and focus on maximising supporter lifetime value via reactivation, cross-selling and uplift
- Manage our third-party agency relationships
- Utilising various payment platforms (such as Stripe and Access Paysuite) to export payment data to our CRM system and third-party partners where required
- Work with our finance team to reconcile payment information from payment platforms and our CRM system with banking records
- Work with our Supporter Care Assistant to enhance supporter care processes, operations and relationships
- Contribute to innovation for our individual giving approach and as part of a test and learn culture
Other duties
- To develop an in-depth knowledge of our work so you can speak with confidence to our supporters about how funds are used
- To be an in-house leader in using our CRM system effectively (Donorfy)
- To support all fundraising and charitable activities across the organisation as required
- Other administrative tasks as required
Person specification
Experience
We are seeking a candidate from an individual giving background who is looking to thrive in a charity with an embedded fundraising culture and solid backing from the CEO and trustees.
Applicants must have:
- Experience of working in individual giving in a charity of comparable size and channel mix including some experience of acquisition campaigns; this will include demonstrable successes
- Some experience of having worked on legacy marketing or collaborated with legacy marketing colleagues
- A track record of managing agency relationships
- Familiarity with developing stewardship approaches and supporter journeys that maximise supporter loyalty
- Experience of monitoring campaign performance using a range of metrics, and reporting in a concise and timely manner
- Experience of line management
Skills
Applicants must have the following skills:
· Excellent interpersonal and verbal communication skills and excellent written skills including strong copy writing
· Relationship management skills – the ability to maximise partnerships with third party suppliers
· Budgeting experience, directly or indirectly, to include income and expenditure
· Supporter care – must be able to provide our supporters and the public with excellent customer service both written and over the phone
· Time management – ability to work under pressure, plan and prioritise work effectively and meet deadlines
· Attention to detail – you must be able to consistently produce accurate work
· CRM – proven ability with a contemporary CRM system to manage supporters and to support management information such as campaign reviews
· IT literacy – you must be proficient in Word, Excel, Outlook and, ideally, PowerPoint
· Social media – able to use social media to communicate with supporters
Knowledge
- Knowledge of individual giving including cash and regular giving stewardship and acquisition
- Knowledge of the fundamental principles of why supporters choose to leave a gift in their will
- Knowledge and understanding of the charity sector and relevant fundraising codes of practice
- Knowledge of digital fundraising
Vision, Mission and Values
Our vision
· Our vision is a world where everyone with a neurological condition lives better, longer.
Culture and values
Our purpose
· To fund essential research to discover the causes, develop new treatments and improve the lives of those affected by neurological conditions.
Our promise
· We will improve the lives of those affected by one of hundreds of neurological conditions through the funding of essential research and accelerating its progress. We will encourage the brain research community to accelerate progress by sharing knowledge and nurturing future talent.
Our values
· Unity - We believe that we are stronger when we bring people together to work collectively.
· Humanity – We link the brain research we fund to its human impact, by sharing
real-life stories. We translate our research into words that everyone can easily understand.
· Positive energy – Active. Courageous. Resolute. We are determined to accelerate the progress of brain research.
Our values shape our culture. They help guide our decisions at every level. They define how we work, every day. We are forward thinking and collaborative.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
YESS is seeking a vibrant and engaging person with relevant leadership experience to take over as CEO, to consolidate and build on recent growth and maintain YESS’s reputation as a leading national employment law advice charity.
About Us
Your Employment Settlement Service (YESS) is a legal advice charity and a company limited by guarantee. Established in 2014, we provide free and affordable employment law advice to people and organisations who cannot source this elsewhere. We do not litigate; our focus is on maintaining working relationships where possible or reaching negotiated agreements where it is not. We are approachable, collaborative, and constructive. Aggressive or adversarial styles have no place at YESS.
As well as advice work, we also have a growing mediation practice. We contribute to many working groups and panels to represent the needs of lower paid and vulnerable workers in the development of legal advice provision and employment law.
Typically, 10-20% of our work is grant funded, benefiting clients on low or no income (although this is currently under 10%). A small amount comes from donations. The remainder comes from paying clients.
The Role
As CEO, you will lead our dedicated team of lawyers and support staff, oversee the delivery of our strategic goals, and act as the public face of the charity. You will work with and advise the Board of Trustees, in relation to YESS’s activities, performance and strategic direction. You will raise awareness of our approach and activities, to bring in new work and funding, and contribute to the public discourse on employment relations and employment law.
Key Responsibilities:
- Lead the delivery of YESS’s charitable objects particularly the delivery of free and affordable advice services to lower paid and vulnerable individuals.
- Provide leadership to a small hybrid-working team, ensuring effective working supported by appropriate resources and supervision.
- Maintain and develop sources of revenue-generating legal work.
- Identify and secure funding from trusts, foundations, and donors.
- Strategically manage YESS’s finances.
- Ensure processes are in place for the effective engagement, motivation, performance management and support of staff, consultants, and volunteers.
About You
We are looking for someone who is experienced in the delivery of legal advice services with strong leadership experience, ideally gained in the charity sector. You may be a currently practising employment lawyer, but this is not imperative as no client work is required.
Essential attributes:
- Experience in the delivery of revenue-generating employment legal advice services gained in charity and/or private practice settings (in the capacity as either a qualified lawyer or as someone who has managed/directed qualified lawyers in the delivery of such advice).
- Commitment to YESS’s fundamental principle of resolving workplace disputes without litigation.
- Experience of leadership and strategy development.
- Excellent at relationship-building and communication, with proven networking skills.
- A desire to spread awareness of YESS’s work and influence policy development in employment relations and employment law.
- Experience in organisational growth and change management.
- Understanding of finance including budgets and cashflow.
- Commitment to implementing technology to make the most of YESS’s limited resources.
Desirable attributes:
- Fundraising and donor management experience
- Administration of grants and evaluating project outcomes
- Understanding of charity finance
- Understanding of finance in a legal services context, including work in progress, utilisation and lock up.
- Experience of working with trustees or other volunteer governance roles
- Experience of leading/managing staff remotely
What We Offer
- Salary: £65,000 per annum (pro-rata for part-time). Discretionary bonus dependent on organisational performance.
- 30 days annual leave, plus bank holidays (pro rata for part-time)
- Home working with flexibility of office attendance
- Pension contribution
- A supportive, inclusive work culture that values flexibility and work-life balance
If you are ready to lead a dedicated charity that is making a real difference to people with problems at work, we would love to hear from you.
A full digital information pack is available on request or by beginning an application via this site.
An informal and confidential conversation about this position with the current CEO, Karen Teago, is encouraged before applying. Please contact us in confidence to arrange this, giving a selection of your available dates/times to speak.
Application format: CV and covering letter (letter no more than 3 pages)
Closing date for applications: 28th March 2025
Interviews: First interviews are likely to be offered in the week of 7th April with second stage assessment to be arranged thereafter.
Resolving workplace disputes without litigation




The client requests no contact from agencies or media sales.
Production Officer
Hours: Full time (35 hours per week, Mon–Friday)
Contract: Permanent
Salary: £24,000 – £28,000 per annum, plus Into Film benefits
Location: On site London N1, UK. This role requires regular attendance at the London Into Film office in Angel Islington.
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards – the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Role Summary
The Production Officer will provide support to the production team across all areas of production, including, but not limited to, camera operation, content editing, administration support, event production, and liaison with freelance editors.
Main Responsibilities:
- Work with the Video Content Manager and Videographer/Editor to film and edit content for a range of purposes, to a high standard.
- In–person, attend the Into Film Festival, the Into Film Awards, as well as other scheduled shoots and/or junkets, to support the Video Content Manager, as necessary.
- Support Producers to plan, deliver and evaluate audio visual content for teacher and youth audiences.
- Work with all teams at Into Film to come up with creative ideas for video content, as and when required.
- Support Video Content Manager and Videographer/Editor to create social media content for the Into Film (Edu) platform.
- Support Video Content Manager to manage and maintain filming kit.
- Provide administrative support to the team.
- Provide cover for social media channels as and when required.
- Support on commercial campaigns as and when required.
General Responsibilities:
- Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
- Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
- Contribute to long term planning to ensure growth in line with demand and resources.
- Contribute to the regular monitoring and evaluation of Into Film’s work.
Person Specification:
Minimum Requirements:
- At least 1 years' experience planning, shooting and editing audio visual content for organisational digital and social media channels.
- Experience editing using Adobe Creative Cloud, specifically Premiere Pro.
- Excellent organisational and prioritisation skills.
- Experience of working in a fast–paced production environment.
- Excellent communication skills with the ability to write accurately and correctly.
- A keen eye for detail when reviewing moving image content and the ability feedback in a timely and cohesive manner.
- A creative mindset with the ability to work collaboratively, sharing ideas and welcoming feedback.
- Experience of working on multiple projects, keeping accurate records and communicating effectively.
- Understanding the importance of monitoring and evaluation and the processes that make for successful gathering of information and feedback.
Desirable:
- An interest in developing in camera operations and editing techniques.
- Familiarity with the Microsoft Office.
- Experience working on educational content.
- A love and knowledge of film.
Into Film employees enjoy the following benefits:
- Annual Leave – 28 days (pro–rata), including 3 days to cover office closure between Christmas and New Year
- Additional long service holiday award – after 3 years at Into Film, staff are awarded one extra day of holiday for each additional year worked, with the total entitlement capped at 35 days, i.e. on your 4th anniversary at Into Film your leave entitlement will rise to 29 days, on your 5th anniversary, your entitlement will go up by another day to 30 days etc.
- Pension – matched up to 5% of salary (2% above statutory employer contribution).
- Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
- Enhanced parental/paternity/shared parental leave.
- Support for professional qualifications – money towards courses and/or study days, if relevant to role.
- Interest–free non–essential study loans.
- Interest–free bike/scooter/travelcard loan.
- Career break – up to 4 weeks unpaid leave, after 2 years’ service (at managers’ discretion).
- Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
- Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non–contributory, apart from employee tax contribution).
- BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.
Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. This role requires regular attendance at the London Into Film office in Angel Islington.
We are open to flexible working models wherever the role allows, including working compressed hours.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
Closing: 8:00am, Monday 7th April 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.
No agencies please.
Position: Senior Individual Giving Officer – Acquisition
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in the London with flexibility to work remotely
Salary: Starting at £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2*, Charity
*you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Over 150,000 people in the UK are living with MS and it affects everyone in very different ways. At the MS Society we have ambitious fundraising plans to support everyone affected by MS - through the good days and the bad.
This exciting role in our Individual Giving team is part of a supportive and driven team, looking to raise significant income across various acquisition channels to help people living with and affected by MS.
You’ll support with the planning, coordinating and delivery of new and existing acquisition campaigns, across a variety of channels and across a number of income streams, including cash, gaming and regular giving.
You’ll be experienced in the acquisition of supporters in a fundraising environment. You’ll have impeccable organisational skills and attention to detail. And with strong interpersonal skills, you’ll have experience in working collaboratively with internal stakeholders and external suppliers and agencies to deliver projects and campaigns.
With an independent, logical and enthusiastic approach, you’ll have the opportunity to really own your campaigns, help develop our individual giving programme, and make a real difference to people living with MS.
Closing date for applications: 9:00 on Wednesday 26th March 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS