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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programmes Officer
Job title
Programmes Officer
Date reviewed
June 2024
Purpose
To support the delivery of RedR’s programmes and projects
Responsible to
Programmes Coordinator
Responsible for
N/A
Working with
Programmes team (Climate Change and Engineering in Emergencies hubs), other RedR UK Programmes staff, colleagues in other departments, consultants, Associate Trainers and other contacts and stakeholders as necessary.
Location
Remote working with the London Office will also be considered
Post
Full-time
Period
Fixed Term until 30th September 2025, with possibility for extension
Grade
2.1
Salary
£31,191
Language
Fluent English and Ukrainian language proficiency is required for this role
Other
As defined in our standard contract terms
REDR UK AND THE WORK WE DO
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
About this role
The Programmes Team is responsible for delivering demand-led services globally; providing tailored capacity building support to organisations and their partners through individual or framework contracts. As Programme Officer, you will work closely with Hub members to ensure events, trainings, services, projects and programmes are delivered to an exceptionally high standard, on time and budget.
This role also includes support to the monitoring, evaluation, research and learning aspects of RedR UKs role, particularly in regards to climate change and engineering in emergencies.
The primary purpose of the role is to enable the delivery of RedR UK’s Ukraine Humanitarian Criss response programme in Ukraine and neighbouring countries (hereafter referred to as ‘the Programme’).
Job Description
MAIN DUTIES, RESPONSIBILITIES and ACCOUNTABILITIES:
Delivery of events, courses, services, projects, and programmes
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Assistance in the delivery of the Hubs’ events, courses, services, projects, and programmes.
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In cooperation with line manager and colleagues, plan and identify tasks, prioritise, and allocate them as needed.
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Support the project coordinator in activities, tasks, milestone, or deliverable tracking.
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Lead on agreed elements of events, courses, projects, or deliverables, including external and internal representations as required.
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Ensure wide communication of events, preparing marketing information and advertising where required.
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Proof-read training material as required, and ensure RedR UK brand guidelines are consistently applied.
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Organise availability of equipment, refreshments, resources, travel, accommodation, props, vehicle and venue as required. Prepare welcome packs, name badges, signature lists, certificates and other resources as required and ensure these are in place for the relevant time of the event
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Respond to trainer and participant requests during the event, as required
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Support the delivery of online events and, if necessary, travel to events and provide direct support to trainers and participants at events.
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Support the recruitment of external project staff, consultants and Associate Trainers, resource persons and actors including the production of Terms of Reference and ensuring the implementation of fair and transparent recruitment.
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Be a point of contact for external project staff, consultants, Associate Trainers and participants where required, responding to queries and providing information and support
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Coordinate scheduling, liaison with trainers and interpreters to enable delivery of the Programme.
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Be the first point of contact for participant enquiries (particularly where in Ukrainian language).
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Translate text and training promotional materials into Ukrainian, as required.
Duty of Care and Procedures
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Assist in researching the security situation, contributing information to risk assessments and travel plans.
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Ensure compliance with general duty of care and RedR UK security and other relevant procedures.
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Prepare contracts and ensure these are signed and stored appropriately.
Monitoring, Evaluation, Research and Learning
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Support the review of training materials for the L&D department, ensuring they are branded and formatted to RedR UK standards
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Support the collection and analysis of M&E data across the programme teams
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Ensure all monitoring and evaluation (M&E) data is collected and tracked for events, including:
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Collating and recording course statistics and evaluation data;
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Maintaining accurate Salesforce records for all RedR projects and learning events in the region and as requested by Line Manager;
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Assisting with the collection and recording of impact assessment data
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Support milestone tracking and reporting,
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Assistance in drafting project or training reports.
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Contribute to monthly and quarterly reporting.
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Support the programme coordinator in the tracking and analysis of monitoring and evaluation (M&E) data.
Facilities, Procurement and Materials
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Build and maintain excellent relationships with relevant suppliers including but not limited to external training venues, transport and material suppliers required to delivery services.
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Prepare, order, and arrange shipping of learning materials for courses and other materials as required.
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Prepare and format any online materials as required.
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Procure any course materials, equipment, refreshments, resources, travel, accommodation, and venue hire where applicable.
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Co-host live online sessions, providing support to the facilitator as well as to the course participants.
Admin and Finance
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Maintain accurate finance records and monitor and record budgets and expenditure to provide timely analysis of this to inform decision-making.
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Assist with audits, financial reporting and cash flow analysis.
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Programme or training related administrative tasks including but not limited to filing; travel arrangements; logistics; procurement of materials required by the project or training; preparation of draft contracts or correspondence as requested by the line manager following agreed templates; assistance in competing required forms or compliance with RedR UK or project procedures; liaison with project staff, partners and stakeholders on administrative matters; etc.
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Undertake timely and accurate processing of invoices and expenses in line with established processes and RedR UK’s Operational Manual. Support the programme coordinator on the monitoring of expenditure and budgets.
Other
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All employees are required to adhere to RedR UKs values of collaboration, excellence, lifelong learning, integrity and single point accountability.
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Contribute to the operational plan and budget each year.
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Keep up to date with relevant issues to the humanitarian sector.
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Support on the development of new project proposals where needed.
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Undertake other tasks as reasonably required by your line manager.
PERSON SPECIFICATION
Essential
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Language skills – Fluent English and Proficiency in Ukrainian is required for this role.
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Administrative skills – Systematic and efficient administrative skills, including an ability to prioritise, manage and complete a variety of tasks against multiple deadlines and track information and progress.
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Event management – Experience of supporting a learning programme, organising learning events and working with consultants.
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Understanding of the humanitarian sector – General understanding of humanitarian practices and principles, and a demonstrated commitment to our humanitarian mission and values.
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Use of technology – Experience with current software for project management, along with Microsoft Office skills; ideally knowledge of SharePoint or similar document management systems; ideally knowledge of Salesforce or similar CRM systems.
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Financial skills – Able to track income and expenditure, use Microsoft Excel, check invoices and quotes are in line with project budgets.
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Work planning – Effective workload management skills and ability to use initiative to solve problems. Ability to track the progress of deliverables and activities and flag up underperformance.
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Interest in Learning and Development – Have a demonstrable interest in Learning and Development, and training activities.
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Team player – Experience of working successfully within a team environment and of building relationships with others
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Communication – Good interpersonal communication skills and self-awareness, able to communicate clearly and effectively with colleagues, clients, participants and other stakeholders from diverse cultural backgrounds with excellent written and spoken English. Experience in drafting contracts, formal letters or other formal written communication.
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Initiative and enthusiasm – Initiative, enthusiasm and a problem-solving approach to new challenges.
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Work and travel out of hours – Willingness to work occasional evenings and weekends depending on needs, and travel within the UK if needed. Although unlikely, able and willing to travel internationally if needed, sometimes to insecure and difficult environments for periods up to 2 weeks, and to follow RedR UK security management procedures.
Desirable
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Project management – Experience in supporting the management of projects, budgeting, budget management and writing reports for clients/donor agencies, ideally in a humanitarian or development context.
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Qualification – Qualification in project management, humanitarian action, disaster management, development studies, or similar.
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Humanitarian experience – Experience of supporting humanitarian, development or charity work
Please share your CV and CL and the deadline to send your application is 1 month (hiring will be on rolling basis)
The client requests no contact from agencies or media sales.
Leadership and Engagement Coordinator
Contract: Permanent, Full Time, 35 hours per week
Salary: £27,679 - £29,063 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your great organisation and coordination skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Leadership and Engagement Co-ordinator to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Leadership and Engagement team is responsible for facilitating high levels of performance across WaterAid, through the development of integrated leadership, learning, engagement and internal communications strategies.
About the Role:
As our detail-oriented and problem-solving Leadership and Engagement Co-ordinator you will provide high quality co-ordination, administration and project support to the Leadership & Engagement Team.
In this role, you will:
- Co-ordinate logistics and provide administrative support for our learning, management and leadership programmes across WaterAid, including co-ordinating participant lists and invitations, logistical and travel administration, collation and production of materials, booking meetings, gathering and analysing evaluation data and other associated tasks.
- Provide administration of our learning management system (LMS), including managing users and all other LMS administration including setting up new starters and generating course completion reports.
- Provide administrative support for the pro bono coaching programme.
- Provide administrative support for psychometric assessments and 360-degree feedback including setting up assessments and managing responses.
- Monitor the Learning inbox and respond to and escalate queries as appropriate.
- Process invoices and expenses, ensuring complete and accessible records and reports on reasons for variances and provide cover for the Internal Communications and Engagement Officer.
- Provide contract management support ensuring compliance and best practice including the upload and registration of all Leadership and Engagement Team contracts on to WaterAid's contract register.
- Maintain Leadership and Learning pages on the global intranet.
- Support and update the global induction, keeping online resources up to date and supporting local People Teams with their local inductions. Project manage the global induction programme for senior leaders.
- Book, support and contribute to in person and virtual team meetings.
- Update & maintain learning resources and team files ensuring effective filing systems and GDPR compliance for the Leadership and Engagement Team through data cleansing and maintaining data security and integrity.
- Collaboratively work across the Leadership and Engagement Team, providing support and cross cover when necessary, including ensuring that all new team members are fully inducted and have access to and can use all relevant systems.
About You:
- Proven experience in providing excellent co-ordination and administration support to a team or an individual - including diary management and organisational skills.
- To be brilliantly organised and motivated by the desire to support others to be effective and efficient in their work.
- Strong time management and prioritisation skills with the tenacity to problem solve.
- Excellent accuracy and attention to detail.
- To be a good listener with great interpersonal and communication skills (written and verbal) including across geographical and cultural boundaries.
- A flexible and pro-active approach to work including the ability to identify and manage multiple and changing priorities in a fast-paced environment.
- Digital literacy with good IT Skills and ability to use Office 365 tools of Outlook, Word, PowerPoint, Excel and SharePoint and set up virtual meetings on MS Teams.
- Integrity and the ability to act with discretion and respect confidentiality.
- The ability to work calmly under pressure and drive tasks through to completion.
- A positive, outgoing, helpful disposition and a team player, able to work in a collaborative and adaptable way.
- The ability to represent the Leadership and Engagement Team across a range of local and global key stakeholders (internal and external), including external suppliers.
- An interest in Learning and Development and commitment to personal learning and development.
- A working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Although not essential, we also prefer you to have:
- Experience in learning and development administration.
- Experience of using a Learning Management Software.
- Some knowledge of e-Learning.
- Ability to speak and write in French, Portuguese or Spanish would be an advantage.
- Experience of working in an international team and operating in a matrix structure.
- Experience or knowledge of the development sector.
Closing date: Applications will close at 23:59 on Monday 15th July. Availability for the first virtual interviews is required from 29th July to 2nd August. Final interviews will be in person at our office in Canary Wharf, London between 5th to 9th August.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
![WaterAid logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/q3vsfzr_mfo_2024_03_27_08_54_05_am.jpg)
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Learning with Parents supports all families to have positive learning interactions together and leads the sector to learn what works in tackling inequality.
In partnership with 150 primary schools, we support families across the UK to enjoy learning together at home. Families are motivated to sustain and enjoy frequent and positive interactions together.
Our parental engagement journey with schools starts by focussing on reading. Our digital reading log is an inclusive way for schools and families to record reading, replacing physical reading records.
Our full Maths and English programme builds on the positive habits fostered by our reading log. It replaces traditional Maths and English homework with fun activities which have parent-child interaction at their heart. Through behavioural insight research, innovative technology and teacher training we ensure that as many families as possible are supported effectively.
We are working to improve parental engagement across the sector, by producing evidence of parents’ impact and generating insights into how schools can best support them. Learnings are disseminated through the Parental Engagement Forum and amplified through the Fair Education Alliance.
About the Role
There are 1.4 million primary-aged children growing up in poverty in the UK, and we are currently only working with a fraction of them. We have grown rapidly over the last few years and are now looking to grow our Fundraising team to the next level.
The Fundraising and Communications Officer will work as part of the Fundraising team to deliver Learning with Parents’ fundraising strategy. Their primary focus will be strengthening our existing funding pipeline through prospects research and managing the donor database. They will also be responsible for drafting compelling applications and reports for new and existing donors. They will develop and adapt our fundraising resources and provide wider support to the team.
The Fundraising and Communications Officer will also be responsible for managing Learning with Parents external communications, including creating and posting engaging blogs and social media posts, drafting the Annual Impact Report and managing the organisation’s brand guidelines.
Lastly, the Fundraising and Communications Officer will provide logistical support for the Parental Engagement Forum.
Core Areas of Responsibility:
Fundraising support
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Research prospects who are a good fit for our work including corporate funders, trusts and foundations, High Net Worth Individuals and Sector Awards
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Working with our Fundraising Manager, build our funder pipeline in order to support accurate forecasting for the organisation
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Working with our Fundraising Manager, craft well-written project proposals and briefings to inspire and engage funders including corporate funders, individuals and Trusts and Foundations
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Cultivate and steward existing and new donors, helping to secure ongoing support and identify potential uplifts
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Build relationships across the Learning with Parents team to source and manage information about our work, keeping up to date with progress and impact
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Manage Learning with Parents’ reporting schedule, feeding into our draft reports as required
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Draft and spend out engaging and impactful quarterly funder newsletters
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General support across different areas of fundraising, including but not limited to: working with the wider team to draft cases for support for new projects; keeping existing fundraising resources up to date and developing new ones as required; keeping our databases up to date; and supporting with event planning.
External communications
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Manage the charity’s social media accounts, working across the Learning with Parents teams to ensure regular and engaging content
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Make updates to the charity WordPress site
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Write regular blogs on a range of topics connected to our work
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Format and publish the blogs on the WordPress site
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Manage our annual impact report including planning the content, coordinating with other members of the team and liaising with the graphic designer
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Manage brand guidelines, keeping them up to date with any changes to our sales & marketing strategy
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Ad hoc support creating sales & marketing materials.
Coordinate the Parental Engagement Forum
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Send out meeting updates, reminders and follow ups
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Set up the quarterly meetings and assist the chair and speakers with logistics
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Support speakers with slide templates and any other information required
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Manage the participant list, adding and removing members as required and ensuring the links are shared at each meeting.
About you
This is an exciting opportunity to gain experience across fundraising, communications and project management at a fast-paced education-tech charity. A successful Fundraising and Communications Officer will be eager to work in a small team, enjoy creative writing, have a can-do attitude, and be keen to get stuck in to support the charity’s growth and impact.
Our ideal candidate would also be able to provide examples of when they have used the following skills and experience:
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Strong writing and editing skills and an ability to produce clear and compelling narrative from your research and understanding of an organisation
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Good organisational skills and ability to prioritise effectively – you’ll be in a busy role, working on several projects
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Good attention to detail
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Excellent communication skills and an ability to work well as a team and with a range of different stakeholders – you’ll need to adapt to a range of audiences as engagement will be key to this role
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A desire to champion and uphold our organisation’s vision, mission and values.
Our ideal candidate might also be able to provide examples of when they have used some of the following skills and experience, although these are not essential:
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An understanding of education inequality in the UK
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Lived experience of some of the barriers that families from disadvantaged communities face in engaging with children’s learning
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Experience with WordPress, Canva, and mainstream social media channels.
Our Values
Our Learning with Parents values are key to how we work and inform our strategy, programme, and how we collaborate.
Ambition
We strive do more for the families, schools and organisations we work with
Collaboration
We value the voices of others and achieve more by working together
Exploration
We are curious and seek evidence to inform our work
Innovation
We test, learn, adapt and embrace failure in our pursuit of progress
Integrity
We act responsibly and honestly, and default to transparency
Supportive environment
We work to create an environment which supports growth, belonging and wellbeing for everyone
Benefits
We have a passionate team and supportive culture, which was recognised as we were named one of “The top 100 organisations to escape to in 2022” by Escape the City. In addition, we offer:
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Generous holiday allowance (36 days, including bank holidays and a Birthday day)
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Enhanced maternity and paternity leave policy
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Income protection in case of sickness
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Flexible working times
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Social events
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Environmental (Net Zero) Pension
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Cycle to work scheme
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Benefit Hub, including virtual GP and discount scheme
To Apply
Submit a CV and one-page Cover Letter outlining your interest and suitability for this role by the 28th July 2024.
We would be grateful if you could also complete and submit our Equality and Diversity form. This helps us to monitor how we are doing against our Equality, Diversity and Inclusion Policy and identify areas we need to improve. Submitting this form is voluntary and will not affect how your application is assessed.
Provisional dates for the first-round interviews will be online on Friday 2nd August. Second round interviews will be in person, at our Bristol offices the week commencing the 12th August.
We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees and supporters from any background can thrive. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low-income families. These groups are currently underrepresented at Learning with Parents, and we are committed to increasing representation and diversity at the charity.
Due to the nature of our work with young people, on acceptance of offers all Learning with Parents employees are subject to a DBS check in accordance with Safeguarding Policies and offers will also be subject to reference checks.
Our vision is that every child is supported at home to fulfil their potential.
The client requests no contact from agencies or media sales.
Introduction
This role is an exciting opportunity to positively impact the lives of refugees and asylum seekers in Sheffield. It is a post which we are looking to fill with an organised, empathetic and proactive individual. In the post you will have the opportunity to develop and manage the City of Sanctuary Sheffield volunteer team. You will be a vital part of the running of City of Sanctuary Sheffield - ensuring that the volunteer team is inclusive, cohesive and well trained and that it supports all the incredible work that City of Sanctuary Sheffield do. Crucially, you will ensure that people seeking sanctuary remain at the heart of the volunteer team – guiding our work, contributing to the team, and growing in themselves.
Main Duties and Responsibilities
Recruitment and Induction
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Volunteer recruitment – Conduct advertising and recruitment to ensure that there are enough people applying to volunteer at CoSS; ensuring people seeking sanctuary are aware of the opportunities available and able to access them.
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Inductions – Lead and further develop inductions for new volunteers ensuring that these sessions are well attended and are accessible to volunteers from all backgrounds.
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Initial support - Support new volunteers to start volunteering at CoSS and facilitate an initial probation period during which more support is available to each volunteer.
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Administration - Work with the CoSS Administrator to conduct required administration associated with inducting new volunteers and running the volunteer team.
Volunteer Training and Progression
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Volunteer Training – Deliver a wide range of training for the volunteer team that covers key essential areas alongside other training needs that may arise.
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Training for people seeking sanctuary – Provide additional support to people seeking sanctuary to access a wide range of training and development opportunities.
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Volunteer Reviews - Conduct regular volunteer reviews and meetings to gather feedback and to celebrate the work of the team.
Volunteer Socials and Personal Support
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Volunteer Wellbeing - Support the wellbeing of volunteers and provide spaces for them to share and work through the challenges faced.
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Volunteer Socials - Organise volunteer socials throughout the year.
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Code of Conduct - Ensure all volunteers adhere to the CoSS code of conduct and manage issues that arise using CoSS's established policies and procedures.
The Sanctuary
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Work alongside the rest of the CoSS team, to ensure the smooth-running of The Sanctuary, our unique welcome centre for people seeking sanctuary.
Additional duties and Line Management
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The context of our work is constantly changing. Additional duties that reflect the changing needs of the organisation may be required including possible line management of other staff members.
Personal Specification
This can be found in the attachments linked to the job advert.
To Apply
To apply, please send the following to our vacancies email address:
1. A covering letter (no more than 2 pages long). In this letter:
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Say why you are applying for the job.
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Tell us how you meet the job requirements detailed in the person specification. Give practical examples of what you have done that meets the requirements.
2. A brief summary of the work and volunteering you have done or a short CV.
3. Name, phone number, and email addresses of two references, at least one of whom can comment on recent work or volunteer experience.
Free preparation sessions will be run by the New Beginnings team at Voluntary Action Sheffield. This will be open to anyone applying for the role to learn a bit more about the job and get support with their application. These sessions will run on Thursday 11th July and Thursday 18th July at 4pm at The Quaker Meeting House.
Closing date for applications is 5pm on Sunday 21st July.
Longlist Interview will be held W/C 29th July
Shortlist Interviews, should they be needed, will be held W/C 5th August
The client requests no contact from agencies or media sales.
Who are we? We’re The Prince & Princess of Wales Hospice. We’re a well-established charity located at 20 Dumbreck Road, Bellahouston Park, Glasgow G41 5BW. The hospice provides specialist palliative care for people with a life-limiting, progressive illness, and support for their families and carers.
We are seeking a dynamic and experienced leader to join our team as Head of Fundraising. This pivotal role is responsible for spearheading our fundraising efforts, nurturing key relationships and driving and growing income generation to support our strategic and operational goals.
Key Responsibilities:
· Lead and grow our diverse fundraising team, covering areas such as Community, Key Events, Key Relationships, Business Development, In Memory, Legacy, Individual Giving, and Trusts.
· Collaborate with the Director of Income Generation and Digital to develop and implement a robust fundraising strategy.
· Foster a culture of excellence, cooperation, and innovation within the team to exceed financial targets and KPIs.
· Engage with high-profile individuals and businesses, expanding our donor base and securing support for fundraising initiates.
· Represent the hospice at networking events, delivering presentations to enhance our public image and brand awareness.
· Transition the team away from traditional fundraising methods through event delivery, pivoting into stewardship and relationship based fundraising methods.
Ideal Candidate:
· Proven experience in fundraising and team management.
· Excellent relationship-building and communication skills.
· Strategic thinker with a track record of meeting and exceeding targets.
· Passionate about palliative care and the hospice mission.
Please note, we do not hold a Sponsorship Licence and are therefore unable to accept applications from candidates who do not have the right to work in the UK.
Join us in our mission to provide exceptional care for our patient and families whilst making a lasting difference. Apply now to become the Head of Fundraising at the Prince and Princess of Wales Hospice.
The client requests no contact from agencies or media sales.
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.
We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
The purpose of this role is to manage operational delivery of our School Chef Educator programme, ensuring efficient and effective delivery. The School Chef Educator programme is a 10 week training programme for school kitchen staff, covering topics such as Reducing Food Waste, and Food Education. It is delivered in a blended learning format, through a mix of in-person training, bitesize webinars, and our online learning website.
You will be supported by our Director of Transformations, and manage our Chef Trainers who deliver our School Chef Educator Programme. You will work closely with the Director of Partnerships & Impact, our School Engagement Manager and our Research Supervisor, to identify and liaise with suitable funding partners, academies and schools, and ensure we are monitoring and evaluating our programme delivery to evidence it’s impact and ensure quality delivery across the cohorts that take part.
Your role will oversee our School Chef Educator Programmes, delivered across England. This role will be primarily focused in London, but will include supporting schools in locations across the UK as we develop new hubs. An average week in this role might see you attending meetings with new partners to secure support for new programmes, sourcing venues for training days, scheduling programme delivery dates, identifying and contacting schools in our programme delivery areas to sign up their kitchen teams to our programme, developing new content on our learning management system, attending webinars our Chef Trainers are delivering, and supporting Chef Trainers with our in-person kick off sessions, and graduation celebrations.
You will be joining a dynamic and growing charity who are passionate about delivering exceptional training, skill sharing, expertise and know-how to advance the quality of food preparation, food service and food education in schools.
You will have an understanding of the context that we operate in, education and food sectors. You will have strong people skills, be highly organised and have the ability to manage effective partnerships with external organisations.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and are passionate about creating a welcoming working environment for everyone. We’re continually updating our DEI policy and have a neurodiversity champion. If you need adjustments to the interview process please let us know.
As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities:
● To work with the Director of Transformations to ensure that all programme delivery is delivered in line with our vision, values and ethos.
● To support and manage our Chef Trainers to ensure a high quality and consistent standard of programme delivery.
● Coordinate and oversee all programme activities, including booking venues, scheduling, logistics, and managing Chef Trainer workload.
● Work closely with the Director of Transformations, Director of Impact and Partnerships and the School Engagement Manager to assess, cost and propose suitable programmes of support for schools, multi-academy trusts and caterers interested in our School Chef Educator Programme.
● Working with the School Engagement Manager, attend and contribute to meetings with Senior Leadership of prospective participating schools and academies.
● Liaise and manage relationships with Senior Leadership and Programme Sponsors, being the key contact for operational delivery of programmes.
● To work alongside the Director of Transformations and Director of Partnerships & Impact to ensure that service level agreements are agreed with partners and that our delivery matches the agreements.
● To monitor costs of the programme delivery, reporting progress of programmes to the Director of Transformations, identifying any risks or delays to programme delivery.
● At all times to ensure that our training programmes are being delivered in a legally compliant, cost-effective way.
● Working with the School Engagement Manager, to identify suitable schools for our funded training programmes, ensuring a high uptake of available places on our funded training programmes.
● Ensuring learning and evaluation is embedded in our programme delivery, working with the Chef Trainers to document best practice learnt from each programme.
● To work alongside the Director of Partnerships & Impact and our Research Supervisor to ensure that we’re collecting accurate and relevant data to measure our impact, evaluate the impact and effectiveness of the programmes, conducting regular assessments and measurements.
● Work with the Research Supervisor to support preparing reports on the impact of the School Chef Educator programmes, including statistical data, trends, and success stories.
● Maintain accurate data records and ensure our contacts database is up to date with relevant participant, partner and engagement information.
● Collaborate with the Chef Trainers to ensure the delivery of high-quality services that meet the needs of participants on our programmes.
● Overseeing project planning and execution for the continued expansion of the roll-out of the School Chef Educator training programme - this will involve being organised and keeping the project on track, working with internal and external parties.
● Assist in the delivery of programmes where necessary, providing support and guidance to the Chef Trainers as needed.
● Working with the Chief Innovation Officer, the Chef Trainers across all our programmes and the wider Chefs in Schools network to identify current and future skills requirements for the school kitchen workforce.
● Developing and/or commission relevant training materials to keep our programme up to date and develop new programmes that complement our organisational strategy.
● Plan, and manage the continued iterative development of our School Chef Training programme. Lead on programme design, monitoring performance and adjusting our approach as necessary for future cohorts.
● Line manage the Chef Trainers, lead on hiring, training and managing any future staff required as our programme offering grows.
● Maintain and manage our Learning Management System, and Learning App, ensuring good version control, user management, and digital legal compliance.
Skills & experience:
● You are passionate about food and want to make an impact
● You have interest and belief in our mission, to improve child health through improving food and food education in schools
● You have a background or experience in project or programme management at national scale
● You are self-motivated, customer focused and driven
● You are interested in people (working in a small, supportive team)
● You are organised, methodical, strong on detail, and able to map out deadlines and plan ahead
● You are an excellent writer and communicator with strong presentation and facilitation skills
● You are skilled in building rapport with people and strike a balance between being supportive and challenging
● You have a background or significant experience in training
● You have delivered, developed and/or been involved in the roll-out of programmes at scale
● You have experience in delivering in-person and online training sessions
● You have curriculum, pedagogy or training design experience
● You have good digital skills to maintain our resources on an online platform and innovate the learning experience
● You have hands-on experience with Learning Management Systems (LMS) including user management, content updates, and troubleshooting technical issues.
● You are well-versed in legal compliance requirements related to digital training programs, ensuring all training content and data management practices adhere to current regulations.
● You possess strong analytical skills for monitoring and evaluating LMS performance, using data to improve user experience and ensure compliance with legal standards.
● You have some experience in leading or managing a team
● You have stakeholder and partnership management experience
Most Important Skills- list 5-8
- Training Delivery and Development
- Curriculum and Training Design
- Project or Programme Management
- Learning Management Systems (LMS)
- Stakeholder and Partnership Management
- Communication Skills
- Organisational Skills
- Data Collection and Analysis
Benefits
You would be joining a friendly, supportive team who work hard, but believe in a healthy work / life balance. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to, and draw on, a variety of projects and strategic insights.
We offer 33 days (pro-rata for part time positions) of holiday per year, including bank holidays, a Cycle to Work scheme, hybrid working, free access to the CODE app for discounted restaurants & hospitality venues, enhanced parental leave. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the AIG Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. Shortlisted candidates will be invited to an online interview on 17th July.
Successful candidates will then be invited to an in-person interview to take place on Wednesday 24th July at our office in Brixton, London for which we will ask you to complete a short task. You have 15 mins to complete this task. The interview overall will take a maximum of one hour.
Expected duration of this application process: 6 weeks
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.
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The client requests no contact from agencies or media sales.
The deadline for applications is Sunday 14th July 2024.
Location: UK, Lebanon, or Egypt
Location type: Hybrid
Reporting to: Director of Finance and Operations
Annual salary: £76K GBP. Salary is offered based on experience and location and will be adjusted dependant on the cost of labour for the country in which the candidate resides. Candidates must have the right to work in the country from which they are applying.
Contract type: Permanent
Working hours: Full-time (35 hours)
Manages: 2
Candidate level: Management
Background
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement in the occupied Palestinian territory and Palestinian refugee camps in Lebanon.
Job Purpose
The Deputy Director of People and Culture will help implement the organisation's goals and strategy related to staffing, recruiting, and retention, and development ensuring that the HR policies and processes best support MAP’s mission. With 130 staff, growing to 170 during 2025, across 4 countries, the Deputy Director of People and Culture is also responsible for ensuring consistency throughout the organisation, fostering a common sense of belonging across all its offices, and supporting an inclusive, thriving work environment for all throughout the complete work life cycle. They will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the HR department, ensuring legal compliance and implementation of the organisation's mission and talent strategy.
Key Responsibilities
Human Resources
· Ensure continuous organisational improvements for all departments across MAP and be responsible for planning, coaching, and consulting with teams and individuals who need assistance solving organisational challenges.
· Implement a variety of initiatives, action plans, and training materials aimed at strengthening the functional areas within MAP.
· Be accountable for the administration of human resource programs including, but not limited to onboarding and deployment, compensation & benefits, leave, disciplinary matters, disputes and investigations, performance and talent management, morale, occupational health and safety, and training and development.
· Identify staffing and recruiting needs and develop and execute best practices for hiring and talent management.
· Support diversity and inclusion initiatives as relevant.
· Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law and apply this knowledge to communicate changes in policy, practice, and resources to upper management.
· Monitor and ensure MAP’s compliance with local employment laws and regulations in which MAP staff operate and recommended best practices.
· Plan and manage all aspects of staff deployment including in occupied zones. Tasks may include risk assessments, training, health and safety measures, logistics, and legal compliance.
· Provide continuous support and develop emergency response plans, ensuring staff well-being and effective post-deployment reintegration.
· Provide comprehensive reports when required to MAP’s SMT and Board.
Organisational Development
· Ensure continuous organisational improvements for all departments across MAP and be responsible for planning, coaching, and consulting with teams and individuals who need assistance solving organisational challenges.
· Implement a variety of initiatives, action plans, and training materials aimed at strengthening the functional areas within MAP.
· Analyse and recommend changes to MAP’s systems and processes, team structures, and operations that will contribute to greater collaboration, cost effectiveness, and sustainability.
· Foster a success-oriented, accountable, and results-oriented environment within the organisation.
· Implement MAP’s organisational values of solidarity, dignity, integrity and impact.
· Ensure a cohesive global working culture by promoting inclusivity, collaboration, and consistent values across all international locations.
Team Leadership
· Provide line management to direct reports, setting, and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
· Ensure all HR staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
Diversity and Inclusion
· Support MAP’s efforts in building an organisational culture that embraces and empowers all employees so they may contribute their unique experience to further MAP’s organisational mission.
Person Specification
Experience
· Bachelor’s degree in human resources, business administration, or a related field.
· At least 5-7 years of experience in medical aid, conflict/occupied zones, or a similar field.
· Strong background in human resources within the NGO sector.
· Proven experience in implementing organisational strategies and values, ensuring alignment with company goals, and fostering a cohesive, value-driven culture.
· Success in ensuring the safety, well-being, and effectiveness of staff deployed in occupied territories.
· Experience with working in a diverse and multi-cultural environment, including the ability to recognise and address challenges arising from working in occupied zones.
· Proven experience in crisis management and employee support in high-stress environments.
· Demonstrated success in developing and enforcing health and safety protocols in occupied zones.
· Experience working with international teams on international issues and building a global working culture.
Skills
· Ability to undertake a complex management role in an international organisation, leading a very busy team and schedule.
· Ability to work collaboratively with diverse teams and build a positive workplace culture under challenging conditions.
· Flexibility and adaptability to respond to changing circumstances and urgent needs in occupied areas.
· Proven ability to handle sensitive situations with diplomacy and confidentiality.
· Excellent interpersonal and communication skills.
· Fluent in spoken and written English required, proficiency in French or Arabic highly desirable.
Knowledge
· An understanding of the work of MAP and the issues facing Palestinians living under occupation and as refugees.
Personal Traits Desired
· Commitment to MAP’s mission, services, and the right to health.
· Commitment to anti-discriminatory practice and equal opportunities.
· An ability to apply awareness of diversity issues to all areas of work.
· Commitment to the values and ethos of MAP.
· Prepared and able to travel occasionally to Egypt, Lebanon, the occupied Palestinian territory, and Israel and pursue new business opportunities anywhere in the world.
· Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
Terms and Conditions
· This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
· This is a new role, and a review of the job description will be undertaken in early 2025 or earlier if required.
An applicant’s pack is available on request.
The deadline for application is Sunday 14th July 2024
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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
Job Title: Essex Pedal Power Project Team Leader – Colchester
Salary: £29,808
Responsible to: Community Development Manager – Colchester
Location: Colchester
Hours of Work: 36 ½ hours per week. Flexible working will be required and for the right candidate.
Job sharing may be considered for the right candidate/s
Contract Fixed term until December 2025
About the Active Wellbeing Society
The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.
Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.
By working collaboratively with communities we aim to bring about sustainable change on an social, environmental and economic level; to do the social knitting required to create stronger and more resilient communities and to support communities to identify, mitigate and remove the barriers that prevent them from living active and connected lives.
Essex Pedal Power is an exciting programme led by Essex County Council and Active Essex to support more people to cycle by removing the barriers to participation. This post will support the delivery of the Local Delivery Pilot, based in Colchester. Essex Pedal Power allows eligible residents, including adults and children, to apply for a new FREE quality bicycle. The inclusive programme aims to make cycling accessible for everyone providing access to employment, training and educational opportunities or key local services. The project builds on the successful pilot already running in Jaywick and Clacton and is part of a wider roll out in Essex. It will distribute 725 bikes in Colchester throughout 2023-2025 and if successful, will be rolled out to further areas within Essex.
You may like to watch this introductory video which showcases the positive work of The Active Wellbeing Society: TAWS Launch October 2018 – YouTube
About the Role
Essex Pedal Power is a flagship programme led by Essex County Council and Active Essex to support more people in deprived areas to cycle by removing the main barriers to cycling. This post is part funded by the Sport England Local Delivery Pilot (LDP) for Essex. You will lead our Essex Pedal Power team in Colchester working collaboratively to maintain an overview of engagement and impact whilst seeking to maximise opportunities for partnership development. We are looking for an individual with experience of positively leading teams to deliver successful outcomes.
You will report directly to the Community Development Manager.
Main Duties
1.Manage the operational delivery and development of the Essex Pedal Power programme with a focus on collaborating with communities and partner organisations in the design and delivery to promote active citizenship and physical activity.
2.Monitor the budget to ensure outcomes are met.
3.Develop and maintain a strong delivery team made up of bike mechanic and project support staff, and a team of volunteers ensuring the team have access to development opportunities and support on a one to one and team basis.
4.Devise, understand and use asset-based community development approaches to community development and work with your team/communities to understand priorities and co-design initiatives. Ensure that delivery mitigates or removes the barriers to participation.
5.To evaluate impact and outcomes of projects to provide organisational learning and feedback for funders and stakeholders.
6.Lead on the implementation of the delivery plan in collaboration with a wide range of partners, to arrange for logistics of bike allocations and storage.
7.Administer an admin system to manage participant applications, eligibility and queries of those in the community eligible to receive a free bike.
8.Co-produce the project with the local communities and locally trusted organisations and ensure continuous engagement and communication to ensure that eligible citizens receive a good quality experience.
9.Work closely with Active Essex communications team to undertake effective communication with applicants, stakeholders, and partners. Ensure all communications and marketing aligns with the Essex Pedal Power branding guidelines.
10.To support the development of informal and formal cycling groups and clubs. Organise ongoing events to bring the recipients of bikes together and build a community cycling culture and togetherness.
11.Working closely and engage with; volunteers, citizens, partners and staff in joint design and collaborative planning. Ensure that the design and delivery of the project and future initiatives are in line with aspirations of the priority communities. Ensure all volunteers are safeguarded and supported through the use of the TAWS volunteer management system.
12.Co-ordinate frequent cycle training sessions and bike maintenance sessions for bike recipients.
13.Develop a pool of qualified freelance learn to ride instructors and Ride Leaders to deliver local training and led rides.
14.Using innovation to encourage the uptake and increase of cycling. Ensure that the outcomes of the project support collaborative outcomes with citizens and other partners.
15.Play a key role in the monitoring and evaluation plan, through collecting, analysing and sharing data (quantitative and qualitative) working with the Active Essex Evaluation Researcher for Essex Pedal Power and with TAWS Data & Insight team.
16.Ensure that all health and safety requirements are understood by staff and complied with on a consistent basis; lead and maintain the development of a risk management culture within the team to ensure that innovation and delivery is balanced with citizen safety.
17.Produce oral and written reports on engagement level, activity delivery and the development of new programmes / projects.
18.Support with recruitment of sessional staff, external instructors and volunteers to resource projects and to develop community capacity and sustainable outcomes.
19.Carry out all other duties as maybe reasonably assigned from time to time and with the level of this Job Description.
Knowledge, skills and experience
Experience of line-managing and developing teams to deliver against programme objectives and to achieve their full potential, preferably in the field of community development
2.Experience encouraging diverse communities to come together - building trust and participation.
3.Previous community engagement and development experience
4.A genuine passion for the wellbeing of others and a drive to improve the lives of individuals and communities.
5.Experience of working with a range of stakeholders with the ability to influence and persuade others.
6.Experience of working proactively, working on own initiative and as part of a team in a dynamic, fast paced and challenging environment.
7.Ability to prioritise work under pressure and adapt to new models of working.
8.Ability to work autonomously and collaboratively.
9.Ability to apply data and insight to community planning, delivery, and development.
10.Excellent organisational skills and the ability to manage your time effectively.
11.Excellent written and verbal communication, and relationship management skills with a track record of establishing and developing strong partnerships with external organisations including statutory, charity and voluntary.
12.In depth local area knowledge and connections.
13.Competent IT skills (including Microsoft Word, Excel, Outlook).
14.Able to motivate and engage participants, partners and volunteers.
15.Excellent customer services skills.
16.Experience in events creation and coordination.
17.Excellent team working ability.
18.Experience in tracking spend to a budget.
Benefits
We offer our team members a comprehensive staff benefits package to include:
- Nest Pension – 8% employer contribution - 3% employee contribution.
- Health Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
- Employee Assistance Programme (counselling and DRs on call 24hrs a day)
- Death in Service – x4 your salary paid to beneficiary.
- Annual Leave – 25 days FTE (increasing to 29 days with service) plus 5 wellbeing days
- Flexible working
- Hybrid working options
- Fantastic volunteering opportunities within The Active Wellbeing Society every month
Application details
When submitting your application, please submit a Cover Letter and CV addressing the experience you have had relevant to the 'Main Duties' and the 'Knowledge & Skills' sections of the advert, but as a minimum please address how you meet the following criteria which will be weighted highly in the first sift of shortlisting:
- Indepth area knowledge and connections
- Excellent relationship and communication skills
- Experience of Line Management and Budget Control
- Experience of leading and developing a team
- A passion and interest in cycling and understand the benefits that cycling/physical activity can bring (Desirable)
Due to the high numbers of applications we receive for our job vacancies, we may close application windows early, so we would encourage you to submit your application ASAP
We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
Successful applicants will be required to be DBS checked prior to starting.
Our customers come from all walks of life and so do we, in recruiting for our team we welcome the unique contributions that you can bring. The Active Wellbeing Society is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. At The Active Wellbeing Society, we are searching for people who share the passion for what we do with different backgrounds, perspectives and experiences, collectively making a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for one of our job vacancies, please let us know and we can ensure you have a positive and comfortable experience.
Thank you for your interest in working for The Active Wellbeing Society, we look forward to receiving your application.
We are recruiting for a Service Delivery Manager to lead our delivery at HMP Ranby and across the region.
Hours: Full time — 35 hours per week (the option of part time hours is available)
Salary: £33,437
Location: Primarily working in prisons in in East Midlands, including HMP Ranby, with occasional office based work in London and some opportunity for home-working
The Service Delivery Manager role is ideal for someone who thrives when building relationships with young people, is highly organised, and has the passion and drive to achieve outcomes in challenging environments. This is an exciting on-the-ground position, working mainly within prisons in East Midlands, but as part of a team working in prisons nationally, as well as in the community in partnership with other organisations. You will be responsible for engaging young people in prison and in the community to participate in Spark Inside’s life coaching workshops and one-to-one coaching. You will also manage our team of freelance coaches and play a key role in project management and smooth running of our coaching programmes.
To succeed in the role, you will need to build and maintain relationships with people at all levels in the criminal justice system including prisoners, prison staff of various levels and commissioners. You will also work in partnership with Youth Offending Services, the National Probation Service in the community, and other organisations as Spark Inside’s partnership work evolves. You will enjoy working in challenging and changeable environments.
To find out more about the responsibilities of the role and required experience, and how to apply, please visit our website and download the full job pack!
We look forward to hearing from you.
We use coaching to unlock the potential of individuals and drive culture change in the criminal justice system so that rehabilitation is possible.
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The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
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Leading the way in resident empowerment Watmos' unique approach has put it at the forefront of transforming communities, providing great homes and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.
This role involves providing a community engagement service and administrative support in association with the Senior Community Engagement Officer (SCEO) and residents. You will support the SCEO to develop and maintain resident engagement routes and assist in producing and disseminating key performance indicator information.
The ideal candidate will have experience working with local communities to achieve positive outcomes and a background in housing or administrative roles. They should excel in written and verbal communication, interpersonal relations, report writing, organisation, negotiation, IT and possess strong customer service skills.
Job Purpose
- Provide administrative support and service to the Senior Community Engagement Officer (SCEO) and residents in respect of consultation and community development.
- Support the SCEO to develop and maintain resident engagement routes including the Resident Voice database in addition to other meetings/events.
- Assist the SCEO in producing and disseminating KPI information as necessary.
- Provide a responsive highly supportive and proactive administrative service as required to SCEO.
- Assist the SCEO to prepare and present reports, in a timely fashion, as required.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
Hours: 40 hours per week, five days over a flexible seven-day rota
Location: Ground Floor Shop Premises, 22/24 Parkway Camden Town, London NW1 7AA
About the role
As Assistant Shop Manager, you will play a key role in managing everyday operations to deliver an outstanding customer experience. You will be involved in volunteer recruitment and management as well as processing donations, engaging with the community, and delivering the highest standard of customer service through your team. You will work towards ambitious targets, including leading on creative initiatives to drive sales and community engagement maximising the impact on our mission to end homelessness.
This is a fantastic opportunity to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.
This is a permanent role. You will be primarily based in one shop within London Zones 1-2; location will be agreed at the time of a job offer. You may also be required to travel to other shops within London on a short-term basis.
About you
To be successful in this role you will have retail experience at a supervisory level alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be keen to build your people management skills including working with Crisis members. You will be committed to Crisis’s values and mission to end homelessness.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
You may have experience in: assistant shop manager, assistant store manager, shop supervisor, store supervisor, charity shop manager, retail manager, charity retail
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave, incrementally increasing to 31 days after 4 years.
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Thursday 4 July 2024 (at 23:59)
Interviews will be held Monday 15 July 2024 location TBC
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
The client requests no contact from agencies or media sales.