Logistics Jobs
Role Title: Temporary Operations Manager (Maternity Cover)
Salary: £41,463.70 FTE per year (pro-rata to 4 days per week)
Contract length: 12 months (fixed term) March 2025 to March 2026
Location: Hoxton, London UK
Deadline for applications: Sunday 19th January 2025
Shortlisting / Interviews: second half of January 2025
Start Date: March 2025
Counterpoints Arts is a leading national organisation working at the intersection of arts, migration and social change. For 12 years, Counterpoints Arts has been at the vanguard of cultural commissioning and practice, supporting and producing the arts by and about migrants and refugees, ensuring that their contributions are recognized and welcomed within British arts, history and culture.
The range of Counterpoints Arts’ work has grown considerably since it was founded in 2012 and we are now seeking someone to lead on Operations Management whilst our current Operations Manager is on maternity leave. This role is key to ensuring the smooth running of our charity’s operations, including overseeing day-to-day administrative, financial, and HR functions. The successful candidate will be highly organised, proactive, and have a strong background in charity operations or a similar role within the nonprofit sector. We are particularly interested in recruiting someone whose values align with the charity's mission and overall team culture.
Counterpoints Arts aims to attract and retain talented people from all backgrounds to its team. We particularly welcome applications from those who have been historically excluded from the cultural sector, including people with lived experience of displacement, people of colour and other ethnic global majoraties, people who identify as LGBTQ+, disabled people and people from a working class background.
Other details:
- Good employee benefits, including flexible working, access to an EAP programme, individual wellbeing budget, 28 days leave including bank holidays (pro-rata) and a dedicated training budget
Responsibilities:
Overall, the role involves ensuring smooth daily operations and charity compliance, managing office administration, supporting team productivity and wellbeing, and liaising with external stakeholders and suppliers.
Finance and Fundraising:
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Ensure financial compliance and oversee bookkeeping, invoicing, and grant payments.
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Support budgeting, financial reporting, and planning with the Director.
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Monitor charity management accounts, project income, and expenditure.
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Manage year-end accounts, filing with the Charity Commission, and Company House.
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Write funding applications and reports, maintain funder relationships, and ensure grant reporting deadlines are met.
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Ensure provisional figures are submitted to various funders and entities
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Write narrative report to go alongside financial report for year end accounts
Board and Senior Management Team:
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Support the Director in preparing Board papers
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Support SMT meetings and assist the Board with reminders and actions
- Update the Risk Register every 6 months according to updates agreed at Board meetings
HR and Policy:
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Lead on HR activities, annual leave, TOIL, pensions, and contract administration.
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Oversee payroll, recruitment, staff wellbeing, and compliance with employment law.
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Manage temporary staff and freelancers, and update HR policies as needed.
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Lead on the annual team training programme and supporting team with individual
training ambitions
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Support all staff with wellbeing needs and help address issues with individual wellbeing.
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Organise team training, away days, and foster a positive team culture.
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Ensure staff adherence to policies (e.g., annual leave, sickness, TOIL) and promote
inclusive work practices.
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Support with Risk Assessments and Safeguarding assessments and help respond to safeguarding concerns or incidents
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Support with Activity Planning
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Support with any placements/internships
- Organise annual DBS checks for all staff
IT:
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Manage all IT systems used by the team of staff and freelancers, including Slack and Google Workspace.
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Oversee CA website management including updates and resolving issues as needed with the web developers
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Communicate any server or IT issues promptly with the team
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Encourage best practice for cyber security to all team members and work with staff to resolve any cyber security issues that arise Compliance and Governance:
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Ensure legal and regulatory compliance, including Charity Law, Data Protection, Health & Safety and Employment Law, and support implementation of relevant policy with the Board and Senior Management Team.
Office Management:
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Manage office logistics, filing, GDPR compliance, and health and safety.
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Ensure safeguarding protocols are in place, reporting issues to the landlord/Building Manager as needed
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Manage insurance renewal and any issues with insurance throughout the year, including
additional insurance premiums / cover and any claims
Required Experience:
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Proven experience in an operations or administrative management role within a charity, arts, or non-profit organisation.
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Strong financial literacy and experience managing budgets.
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Excellent attention to detail: Highly organised with a focus on accuracy, best practice and compliance.
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Knowledge of HR processes, including recruitment, payroll, and fostering positive work culture
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Ability to handle sensitive and confidential staff and organisational information
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Excellent organisational and project/task management skills.
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Strong written and verbal communication skills.
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Highly literate in IT: experienced with Word, Excel, Google Workspace, Slack, and other organisational software.
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Proactive and adaptable: able to take initiative, prioritise tasks, and adapt quickly to changing circumstances.
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Collaborative with excellent interpersonal skills, capable of working with a range of colleagues, stakeholders, suppliers and partners across the sector.
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Passionate about organisational planning and supporting teams to operate at their best.
Desirable Experience includes:
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Lived experience of displacement
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An interest in/passion for arts and migration
Values and Beliefs underpinning our work
Our work is organised around a set of core values and beliefs that guide our work and inform our decisions.
Our working culture, created through the interactions of our staff, volunteers, trustees, artists, partners and wider network, is based around the principles of mutual respect, collaboration, trust, care, generosity, transparency, accountability and deep commitment to our work.
We are dedicated to ensuring fairness and equity for all staff, regardless of their position, gender, age, race, religion, or background.
How To Apply
Please note that applicants must have a current legal right to work in the UK (this job does not qualify for the UK Skilled Worker Visa).
Please send the following documents to us by email with ‘Operations Manager (maternity cover)’ as the subject, by Sunday 19th January 2025:
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An up-to-date, comprehensive CV
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Covering letter (max one page) outlining how you meet the role and person specification criteria
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A completed Equality Diversity Form. Please download, complete and attach to your application form.
We encourage applicants to apply even if you don’t feel like you meet every criteria, and please contact us if you have any questions or would like to arrange an informal chat about the role.
We will review all applications and hold interviews in the second half of January 2025 with the successful candidate starting in March 2025.
Supporting and producing the arts by / about migrants and refugees, to ensure that their contributions are recognized and welcomed in British culture.
The client requests no contact from agencies or media sales.
This is a key role within the Operations Department reporting directly to the Operations Director, and working closely with Finance and Communications (our fundraising and marketing function). Supporter Care aims to deliver exceptional service to our supporters in terms of administering donations and postal logistics, and via our call-centre. Therefore, a key focus will be the leadership of the Administration and Telephone Support teams (both are within Supporter Care).
A significant objective for this role is the implementation of a new CRM system which is part of UCB’s wider integrated data strategy. Working alongside IT, and Finance in particular, the Head of Supporter Care is responsible for the management of data in the new CRM system. Therefore, you will have knowledge and previous experience of working with CRM systems. Furthermore, you will be responsible for ensuring Supporter Care staff are trained, and associated ways of working are stream-lined.
We expect you to have leadership experience with strong business acumen and service development, educated to degree level or able to demonstrate equivalent experience. As part of UCB’s leadership team you should welcome the challenge of prioritising a busy and diverse workload with the ability and flexibility required to meet tight deadlines and the initiative required to guide the Supporter Care staff through this transition period. A working knowledge of regulations associated with fundraising would be ideal, but not essential (such as HMRC, ICO, GDPR, Charity Commission, Fundraising Regulation).
This position will be based at our Operations Centre, Westport Road, Burslem, Stoke-on-Trent ST6 4JF
Closing date for applications: Friday 13th December 2024 - noon
Interviews: Wednesday 18th December 2024
Salary: £37,500 - £46,000 per annum plus staff benefits. Staff benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%
UCB is a Christian Charity. Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy
The client requests no contact from agencies or media sales.
COMMUNITY HUB LEADER
Oasis Hub Warndon
Full-time (40 hours per week, 1 FTE), Permanent Contract
Salary: £35,217 per annum
Oasis is looking for someone who can combine an entrepreneurial flair and excellent leadership skills to become the next Community Hub Leader supporting the established Hub at Warndon.
The post holder will lead the development of the Hub, situated on the periphery of Worcester City, serving the community of Warndon and the surrounding area, supporting the Oasis Academy and wider local community. The role will hold the vision of integrated community delivery, which will include a range of services such as family support, volunteering, youth mentoring, deliver a food pantry, advice and support, community events and a toddler group.
This is a key role as you will be responsible for strategic oversight of the hub charity, ensuring the youth and community work supports the work of the academy, working alongside other local Oasis leaders such as the Principal to develop one joined up local vision for the Hub.
A significant part of this role will involve fundraising and business development, working with local people to develop and grow the charity and local community movement.
We are looking for an experienced community leader who enjoys project and budget management, but also has a deep understanding of community work. A degree or professional qualification is valued, but we also value extensive relevant experience and being able to demonstrate an embodiment of our ethos and values.
This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work. In return we offer:
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% employer contributions.
· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.
For full details please go the Oasis UK charity website.
Closing date for completed applications is 9am Monday 9th December 2024. Stage 1 interviews will be held on the week commencing 9th via TEAMS and the final stage will take place on 18th December 2024 in person in Warndon. Please send us your CV and cover letter. For further details please visit the Oasis Charity Jobs website.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The organisation:
We are partnering with a compelling health charity who are seeking a Community and Events Fundraising Officer for a 6 month fixed term contract, 3 or 4 days per week. You will help drive and deliver their ambitious fundraising strategy and support the delivery of the charity’s events programme.
You will be responsible for:
- Research venues, online platforms, caterers, materials, suppliers, speakers etc. depending on the nature of each event
- Working closely with the Fundraising and Events Team Manager, create and monitor a risk management process and ensure this is followed for each event
- In conjunction with the Fundraising and Events Team Manager, ensure there is a clear event plan with objectives and financial targets for each event, led by a Return on Investment (ROI) methodology.
- Explore corporate sponsorship opportunities and gifts-in-kind for events in conjunction with relevant colleagues across the organisation
- Source raffle prizes and auction lots to develop a ‘bank’ of prizes that can be used at events - creating a prize database and ensuring we have full and accurate information
- Support the production of event programmes and materials for the event, including invitations, seating plans, menus etc.
- Support event mailings and manage replies
- This is a hands-on role supporting event day logistics and day to day work around procuring and maintaining events materials
- Ensure guests have a positive experience and income and ROI targets are met
- Support the Fundraising and Events Team Manager to ensure committee members, prize donors and guests are stewarded and thanked for financial and in kind donations
- Attend and organise meetings internally and externally including diary management, room bookings and preparing papers
- Ensure accurate and accessible record-keeping of all activity and relationships through effective use of the donor database
- Be a point of contact with suppliers and partner organisations
- Support the Fundraising and Events Team Manager and other colleagues as appropriate to provide practical support to donors organising their own large-scale events to ensure their (pre-agreed) needs are met and they are feel valued
- Represent the Charity at events and meetings and safeguard the Charity’s reputation and integrity through an awareness and understanding of our brand and mission
Person specification:
- Experience within a community fundraising environment
- Ability to prioritise and manage competing priorities
- Excellent IT skills including Microsoft packages
- Excellent communications skills
- Strong team worker and motivator of self and others but also the ability to work unsupervised
- Availability to start a new role in the next few weeks
What's on offer:
This role is offering a salary of £31,000 pro rata for this 6 month fixed term contract, 3 or 4 days per week. This is a hybrid role with 1-2 days a week in their London office. This is a fast moving role and applications will close as soon as a suitable candidate is found.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make adjustments to always ensure a fair process.
Summary
The South West and South Central team provides a crucial link between Diabetes UK and the community. We work to improve outcomes and access to diabetes care, empower people to live better and more confident lives with diabetes, and engage with diverse communities across the region to provide support and information.
The Regional Support Officer ensures the efficient operation of the regional team, supporting day to day administration and related internal and external services. You will also be the first point of contact in the region so will provide excellent customer care in providing support and information for people living with, and affected by, diabetes.
Interview(s) date: Thursday 12 December
Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK, satisfactory references and DBS check if one is required.
Package
What we can offer you:
- Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
- A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
- Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
- 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
- Discounts on gym membership
- Employee assistance programme to give you support on any issues that come up in life
- Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
- Very active social scene including sport teams, gardening and other activities
- Generous pension provision, life assurance and income protection insurance
- Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)
*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.
Main Responsibilities
As Regional Support Officer you will provide full administrative services to a team that is geographically dispersed across the region with a regional office based in Taunton. You will manage office logistics, financial process and ensure compliance with organisational policies regarding GDPR, health and safety, including undertaking risk assessments. You will support the set up and delivery of both face to face and online events. Crucially as first point of contact for the team you will provide excellent customer service to members of the public.
Ideal Candidate
As Regional Support Officer you will be self-motivated with the ability to prioritise a varied workload. You will have proven experience of office admin systems, excellent IT skills, including use of CRM/data management systems and online platforms. You will be someone who can work effectively with colleagues, understanding their administrative needs and responding positively. You will have experience of organising online and face to face events. You will have excellent customer service experience and able to engage with a diverse range of people and be willing to travel across the region to support events and other activity.
ABOUT BPNA
The British Paediatric Neurology Association (BPNA) is the professional organisation for doctors who specialise in the care of children with neurological disorders. The BPNA has developed a number of educational programmes for doctors in the UK and overseas both online and face-to-face. This role directly supports the education of healthcare professionals across the UK, impacting the care of children with neurological conditions.
ABOUT THE ROLE
As a respected and growing organisation, BPNA is looking for a highly motivated individual who can use their dedication, attention to detail and reliability to help us develop further. We are seeking to appoint a UK Short Course Administrator to join our small team which is based across our Bolton and London offices. This is a full-time, permanent post based in Bolton, working 37.5 hours a week (7.5 hours per day x 5 days per week). The Short Course Administrator will provide customer care as well as logistical and technical support to both online and face-to-face UK short courses.
ABOUT YOU
This role would suit an organised, efficient and practical person with excellent interpersonal and communication skills and a good deal of common sense. You will also have diplomatic skills and the ability to build good relationships. You will need to be flexible, have an ability to problem-solve on-site, provide online zoom support, set up equipment such as computers and data projectors, and to organise highly educated people whilst remaining calm and maintaining a sense of humour. We are looking for someone to join our team who will contribute to maintaining and developing our customer focused ethos.
While this role is primarily based in Bolton, there will be some UK travel with overnight stays to support in-person courses. We offer time off in lieu or overtime paid for additional hours worked.
WHY COME AND WORK FOR US?
At BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a small organisation with big ambitions, and we work closely together to make an impact. You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of BPNA, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations.
We offer 25 days’ annual leave (excluding Bank Holidays) plus an additional day leave for birthday, rising to 30 days after 10 years of service and access to the Nest Pension scheme, with 6% employer contribution.
LOCATION
While this role is based in Bolton, BPNA offers hybrid working arrangements, enabling you to balance time between working from our office and from home. Your line manager will agree with you how much time you will be required to work in the office and how frequently, to achieve productivity and service levels. This could vary week to week. You should anticipate spending an increased amount of time in the office during your probationary period.
JOB PURPOSE
This role provides hands-on experience with technology support for virtual courses and event planning for in-person courses for health care professionals, equipping you with skills in both administrative and event coordination settings. All course planning and logistics are arranged from the BPNA offices.
The purpose of this role is to:
• Support the organisation and delivery of virtual short courses
• Support the organisation and delivery of face-to-face short courses
For the full Job Description and Person Specification, see the attchment below
HOW TO APPLY
To apply for this role, please submit your CV and a covering letter (maximum 2 pages) through CharityJob. Your covering letter should detail how your skills and experience meet the person specification. You must have the right to work in the UK.
Closing date: 29 December 2024
Interviews aimed for: 15 January 2025
Please note that only shortlisted candidates will be contacted.
The client requests no contact from agencies or media sales.
Flexible with 2 days per week in our London Head Office - Park Street, London Bridge
This exciting Events Fundraising Executive role is responsible for supporting the delivery of the Whizz Kidz third-party events portfolio, including the London Marathon where we have over 500 runners this year.
You will project manage our events from set up and planning, to recruiting and stewarding supporters whilst maintaining an excellent level of supporter care. It is an exciting time to join Whizz Kidz following a recent rebrand and growth in the team, you will be able to make a real difference to young wheelchair users.
You will be an enthusiastic and driven professional, with project management, administration and data skills, with experience in customer care and events.
Key accountabilities
• Being the first point of contact for enquiries from event participants
• Able to build and develop relationships with event participants
• Responsible for general administrative duties such as coding income, thanking supporters and managing and maintaining accurate records on Raiser’s Edge
• Support on event days with logistics and set up
• Support with volunteer recruitment for the London Marathon.
You will have a strong eye for detail, great organisational skills and a pro-active approach to work. You will understand the importance of delivering exceptional supporter care and stewardship journeys to raise value funds.
You will also need:
• Knowledge of events fundraising (preferably third party) and fundraising practices
• Excellent written and verbal communication skills -with the ability to authentically communicate to support fundraisers, convey the work of the Whizz Kidz and show impact of support
• Ability to build and develop strong relationships, internally and externally, to be able to maximise opportunities
• Ability to manage deadlines and effectively balance a varied and ever-changing workload whilst maintaining excellent attention to detail
• Use initiative to drive things forward, solve problem and seek opportunities to grow income and brand awareness
• Basic understanding of fundraising compliance and law.
Your experience will include:
• Experience of event fundraising within the charity sector
• Experience of delivering excellent supporter care and stewardship to maximise opportunities and promote brand loyalty
• Experience of using and maintaining a database
• Demonstrable track record of building strong relationship management with multiple fundraisers, with different motivations, value and support needs.
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
To apply
For further information and to apply, please click the apply button.
Closing date: 28 November 24.
We create opportunities for young wheelchair users to get the equipment, skills, and confidence to go further.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an exceptional Executive Assistant to provide comprehensive and confidential support to our Chief Executive Officer and Board of Directors.
Executive Assistant to Chief Executive
Location: Birmingham, Bath Row, B15 1LZ
Salary: £47,798 per annum
Hours: Full Time, 35 hours per week
Contract Type: Permanent
The Role
As the right hand to our CEO, you’ll play a critical role in ensuring the smooth running of the Executive Office and supporting the Board’s administrative functions.
Responsibilities will include, but aren’t limited to:
- Provide high-level administrative support to the Chief Executive, including managing correspondence, reports, research, and confidential information with discretion.
- Act as the Chief Executive’s point of contact, handling inquiries, correspondence, and following up on actions.
- Manage the Chief Executive’s complex diary, ensuring meetings are well-prepared and organise related logistics, including venue bookings, hospitality and materials.
- Support the Chair and Non-Executive Board members with diary management, administrative tasks, and travel arrangements.
- Prepare briefing notes, agendas, minutes, and follow-up actions for Board and Executive meetings, supporting both the Chief Executive and Non-Executive Board members.
Our ideal candidate? You’ll be a seasoned Executive Assistant, qualified in Business Administration to HND equivalent level or above, and with considerable experience providing full support at the highest levels of an organisation. You’ll have excellent organisational and communication skills, capable of engaging with colleagues and external stakeholders with ease. With a high level of autonomy, you’ll demonstrate exceptional integrity, confidentiality, and the ability to handle sensitive information with discretion.
You’ll be proactive, able to anticipate the needs of the Chief Executive, and adaptable to the fast-paced demands of the role. Previous experience working with Boards including preparing papers, report writing and servicing high-level meetings (including taking minutes) is essential. You’ll also have strong diary management skills, with the ability to plan ahead and handle multiple priorities.
Please be aware that the expectation is that you will work from our Birmingham Head Office a minimum of 4 days per week, with the remaining day worked remotely.
Who are Midland Heart? We’re one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you’ll find a supportive and rewarding workplace where great people thrive.
Applications close at midnight on Sunday 1st December 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please.
Job Description
Post: Fundraising Coordinator
Based: The Little Hearts Matter office based in Birmingham
There is an opportunity for some flexible working.
Responsible to: Fundraising Manager
Salary: £22,000 to £24,000 per annum pro rata
Hours: 35 hours per week
Annual Leave: 25 days plus Bank holidays per annum
This year, and every year, as many as 600 families in the UK will learn that their child has only half a working heart. These children have one of the most complex of all heart conditions, and there is no cure. Families in this situation need care and support to understand the information, make important treatment decisions, and meet the everyday challenges of living with half a heart.
That is why Little Hearts Matter exists. We wrap a blanket of understanding and care around families at every stage of their half a heart journey. We are always here when they need us.
Without donations, Little Hearts Matter would not be able to offer our services, free of charge, to support individuals and families across the UK. We do not receive any government funding for our work. Our fundraising team is essential to raising these vital funds—over £500,000 annually. Your role as Fundraising Coordinator is crucial in helping us achieve this goal.
In this role, you will support the fundraising team in carrying out administrative tasks that are key to the success of our fundraising efforts. This includes managing our donor database, processing donations, supporting community and corporate fundraising activities, and contributing to campaigns and events. You will work closely with our Fundraising Manager and the rest of the team to ensure the smooth running of day-to-day operations, making it easier for us to continue offering vital support to families.
In Your First Three Months:
- You will gain a deep understanding of Little Hearts Matter’s work and the needs of our supporters.
- You will assist in building relationships with key donors, supporters, and fundraising partners.
- You will help develop the systems and processes necessary to keep the fundraising efforts organised and efficient.
By the End of Your First Year:
- You will have played a key role in supporting and administering fundraising activities, including donor stewardship, community engagement, and corporate partnerships.
- You will have helped ensure that we have an up-to-date, efficient database to track donations, manage relationships, and analyse fundraising results.
- You will have contributed to the growth of our community fundraising, appeals portfolio, and partnerships, providing ongoing support to increase donations.
- You will have worked collaboratively with the team to improve the visibility and impact of Little Hearts Matter, ensuring that we can continue our essential work well into the future.
As a small charity, we rely on every member of our team to support and strengthen our fundraising efforts. Your work will directly contribute to the care and support we provide to families facing incredibly challenging circumstances. With your help, Little Hearts Matter will be able to continue supporting families affected by complex heart conditions and ensure that no family faces this journey alone.
About Little Hearts Matter
Little Hearts Matter (LHM) is a national charity with over 7000 members. We are the only charity in the UK that offers support and information to, and represents the needs of, children and families following a diagnosis of single ventricle heart disease (half a working heart). These congenital cardiac conditions can never be cured, even following repeated surgery, so the children must learn to live within the restrictions that their disability and fears for their future create.
Little Hearts Matter is there from the time parents learn of their child’s condition, through risk-filled treatment into a challenged-filled life at home. LHM is there to support the children, and their families, through their hopes and aspirations and the gradual realisation that they will never have the same life as their peers. Our aims are to:
Alleviate isolation by offering support, friendship and understanding from the time a diagnosis is made, through treatment decisions, hospital care and into life at home, eventually introducing parents and patients to other families who have similar experiences and shared concerns helping them to build a network of support.
Reduce fear by offering patients, parents, siblings, and the extended family a greater opportunity to understand the diagnosis and treatment paths available.
Reduce confusion and a lack of understanding by producing and supplying for free, user focused information that supports and aids understanding from the time of diagnosis, through treatments and into life at home.
Raise a greater awareness within Medical, Educational, Social and Governmental circles of the needs of children, and their families, as they travel through every stage of their lives.
Role Purpose:
This important role is vital to the continued growth of Little Hearts Matter’s fundraising activities and the sustainability of our services.
As Fundraising Coordinator, you will play a key part in supporting the fundraising team to secure and manage donations, ensuring the smooth running of campaigns, appeals, and donor communications. Working closely with the Fundraising Manager and other team members, you will help ensure the charity meets its annual fundraising target of over £400,000, generated through a diverse mix of member fundraising, community campaigns, and appeals.
You will be involved in administrative tasks that support the broader fundraising strategy, including donor stewardship, event coordination, and maintaining accurate records within the donor database. Your efforts will directly contribute to raising vital funds for Little Hearts Matter and helping us continue to provide free, vital services for families affected by complex heart conditions.
Key Responsibilities:
- Carry out the fundraising team’s essential administrative tasks, including maintaining accurate records in the donor database
- Maintain and update the donor database, ensuring records are accurate and up-to-date.
- Process donations and prepare receipts and acknowledgements in a timely and personalised manner.
- Provide administrative support for fundraising events and campaigns, including booking venues and organising materials.
- Support community and corporate fundraising activities ensuring fundraisers receive excellent support.
- Ensure fundraisers and donors are taken on a tailored supporter journey, building loyalty and long-term relationships.
- Assist with the planning and delivery of fundraising appeals by coordinating mailouts, event logistics, and donor communications.
- Contribute fun and engaging fundraising ideas tailored to the charity’s membership, their local community, and LHM’s general supporters, taking into account the limited resources of a small charity.
- Liaise with Office Manager to reconcile donations and monitor budgets.
- Ensure compliance with GDPR, Gift Aid, and fundraising regulations.
- Support the preparation of reports for donors, trustees, and internal meetings.
- Manage fundraising-related enquiries via email and phone, ensuring excellent service.
Person Specification:
Skill/Knowledge
· Organisational & Time Management
Essential : Excellent organiser and time manager. Strong organisational and time management skills.
Desirable: Adaptable, creative and imaginative.·
· Communication Skills
Essential : Strong written and verbal communication skills
Attention to Detail
Essential: Excellent attention to detail, particularly when handling data.
· Teamwork
Essential: A proven team player with strong relationship-building skills.Able to work both independently and as part of a small team.
Desirable: Ability to empathise with families who have a baby, child, or young adult with a complex heart condition.
· Fundraising & Creativity
Essential: Creative approach to developing engaging fundraising ideas.
Desirable: Experience in fundraising or charity administration.
· Database & IT Skills
Essential: Competent in using MS Word, Excel, and PowerPoint.
Desirable: Proficiency in using donor databases or CRM systems
· Emotional Intelligence & Understanding
Essential: Ability to understand the needs of the member families and the ethos of the way that LHM supports and represents.
· Role Commitment & Engagement
Essential: Ability to play a full and active part in the overall effectiveness of Little Hearts Matter, acting as an ambassador.
Closing date 17 December 2024
Applications and covering letter to be sent to Lisa Davies, Chief Executive.
We are the only charity in the UK that offers support to families following a single ventricle diagnosis.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
**The successful candidate must have a right to work in the UK and plan to be based here.**
Rights & Security International (RSI) is seeking two paid interns to work in our Migration and Citizenship team for 9 months, 2 day per week.
The role can be fully remote, or hybrid if you live in London.
As an intern with us, you will have the opportunity to contribute to our human rights work in one or more of the following areas:
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Identifying and scoping new community-centred partnerships for RSI
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Monitoring the media to provide new data for RSI’s Global Repatriations Tracker
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Setting up and preparing for meetings with UK parliamentarians and other advocacy targets
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Managing the logistics of casework for a new Northern Ireland-based immigration advice service, and potentially doing first drafts of advice for people who need it
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Drafting policy position papers that summarise RSI’s stances on key issues
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Legal and/or policy research
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Occasional administrative work
Eligibility requirements
Mandatory:
· A completed undergraduate degree.
· Past study of, or experience working on, a relevant issue such as: human rights, racial justice, UK immigration/asylum or ending Islamophobia.
· Research experience, either qualitative or quantitative.
· Strong writing skills.
· The ability to work effectively and independently, including by meeting competing deadlines.
· A strong commitment to diversity, equity and inclusion in the workplace.
· A strong commitment to working respectfully with colleagues as well as a broader range of partners.
Desirable, but not essential:
· A postgraduate qualification in a relevant field.
· Please tell us if you have previous experience working with an advice service or in community organising.
RSI strives to be diverse, equitable and inclusive. We treat all staff and interns like team members and encourage everyone to bring their full selves to work. We welcome applications from candidates from groups that have historically been underrepresented in the human rights, legal or policy fields, and/or who are from communities that have been directly impacted by the issues we address in our work. We also welcome applications from people who are re-entering the workforce after time away. All applications are considered on an equal-opportunity basis. Should you require reasonable assistance for the completion of your application, please contact us via the email address listed on our website.
We offer flexible working hours.
Please note that we are only able to respond with feedback to shortlisted candidates.
About us
Rights & Security International (RSI) stops human rights abuses committed in the name of national security. We challenge religious, racial and gender bias in national security policies and programmes, promote justice and transparency and ensure that voices of communities facing discrimination are heard.
By submitting your application, you consent to our processing and retention of your personal data to the extent, and for the time period, necessary to consider the application. We will keep your application on file for no more than six months.
Application Instructions
Please apply using Charity Job, or contact us using the email address on our website if you have special accessibility needs regarding this application.
The client requests no contact from agencies or media sales.
Sightsavers is looking for an exceptional Programme Manager within INGOs, with experience of Onchocerciasis (Oncho) and Lymphatic Filariasis (LF) programme management, to implement NTD programme(s) in Ghana.
Salary: Local terms and conditions apply
Location: Ghana, Accra
Contract: 2-year Fixed Term Contract
Hours: Standard office hours
We are looking for an experienced Programme Manager with exceptional donor and partner liaison and compliance skills, who has managed fast-paced Oncho) and Lymphatic Filariasis (LF) programmes, and has experience of FCDO and ELMF (Eliminating LF in Africa).
As Country NTD Manager, you will be responsible for the implementation and delivery of NTD programmes in Ghana, including the development, design, budget, monitoring and evaluation, financial and respires management, social advocacy and safeguarding.
This is a highly involved and fast-paced role, working closely with partners, donors and across Sightsavers' international offices. Please read the full for further details.
To succeed in this role, you will need:
- Significant experience of strategic programme development within an INGO
- Technical knowledge of Oncho) and Lymphatic Filariasis (LF)
- Experience of managing an integrated NTD programme in Africa, ideally in an international context.
- A demonstrated record of accomplishment in developing and managing public health programmes.
- Understanding of the Ghana Health Service
- Experience of advocacy.
- Strong monitoring and evaluation skills
- Strong logistics and supply chain management experience.
- Experience of donor and partner relations including supervising and monitoring programme partners and activities.
- Experience of managing donor projects/fast paced donor programmes and ensuring compliance.
- Knowledge and experience of FCDO and ELFA
- Experience of managing project staff
- Able to travel 8-12 weeks a year
Benefits
Sightsavers offers a reward package based on local pay, local contracts and local benefits and will not normally offer international contracts. Sightsavers is committed to investing in the training and development of its employees and offers a supportive work environment.
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We anticipate that remote interviews will take place in the second week of December and the evaluation process will include a written task and interview.
Closing date: 1 December 2024
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
In line with its commitment to safe programming and recruitment, Sightsavers participates in the inter-agency (MDS) administered by the . Through collaboration with other MDS members, Sightsavers aims to ensure that there are no sexual exploitation, abuse or harassment issues relating to potential new hires and that we can respond systematically to checks from fellow MDS members. This ensures our work is accountable, delivered to a high standard and supports safeguarding across the development and humanitarian fields.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an enthusiastic and self-motivated person to provide helpful and efficient support to our service users, other stakeholders, and staff, in person; over the ‘phone and electronically. The role will involve multi-tasking and the efficient running of many of Pete’s Dragons day-to-day operational areas, encompassing reception, office, and fundraising, as well as administrative support for day-to-day services and the senior leadership team.
Pete’s Dragons is fast growing and dynamic. To be the right fit in our team you will relish change and growth and be able to spin many plates whilst keeping a huge smile on your face!
Main Duties and Responsibilities:
Reporting to the Beneficiary Services Manager, the Office Administrator will be responsible for the following tasks:
Reception
Provide a welcoming and professional first point of contact for all callers and visitors to the Pete’s Dragons office.
Receive queries by telephone and email, responding appropriately by providing basic information about Pete’s Dragons services; recording and referring to the appropriate team; or signposting to other services where necessary.
Accurately maintain an electronic room booking system.
Take responsibility for the appearance and upkeep of reception and public areas.
Casework Administration
Handle emails and telephone enquiries from a wide variety of stakeholders: re-directing as necessary, determining whether a response is required and responding where appropriate.
Accept and facilitate calls for referral into our service, to be able to communicate and listen with compassion, empathy gathering essential information from people who could be experiencing a high level of distress. To be able to remain calm whilst doing so.
To provide basic information about the services offered by Pete’s Dragons over the telephone and face to face.
To receive and respond appropriately to queries by recording and referring to the appropriate Pete’s Dragons services or signposting to other services where necessary, including sending out information e.g. leaflets to enquirers.
Administration
Undertake a range of administrative tasks including word processing, photocopying, distributing mail, filing, emailing and data input.
Support the management team with administration as required, helping to organise meetings, and taking minutes if required.
Fundraising
Assisting the fundraising team in the logistics of fundraising events and coordination of volunteers.
Dealing with and supporting enquiries from external fundraisers.
Providing support to projects and assisting with administration involving corporate partners and sponsors.
Organisational Responsibilities
Work in accordance with Pete’s Dragons aims, objectives and values
Work in accordance with all Pete’s Dragons policies and procedures.
Work flexibly to best meet the needs of the service which may include undertaking occasional evening and weekend work.
Be an ambassador for Pete’s Dragons
In addition, you will be
Personable, collaborative, and good at working both in a team and under your own initiative.
Flexible and dynamic, with an ability to adapt and respond quickly to a fast-changing environment.
Able to prioritise tasks and workloads to ensure that deadlines are met.
Observant and detail orientated.
The role is office based at Pete’s Dragons HQ in Exmouth, with occasional travel to our other locations in Plymouth, Torquay, and Barnstaple so the ability to drive, a full clean driving licence and access to a vehicle is desirable.
A DBS check will be required for this role.
The client requests no contact from agencies or media sales.
The Sutton Trust believe that every young person deserves access to the skills, networks, and opportunities needed to succeed in. We deliver a suite of programmes which offer young people the opportunity to explore university, apprenticeships and a range of the UK’s leading professions, and the work of our programmes team Intern is essential to this mission.
The Sutton Trust are currently recruiting for two Interns within the programmes team. One will focus on supporting our Employability programmes including our Pathways to the professions programmes and our Alumni Careers Plus programmes which includes two new strands of the programme in Tech and Consulting launching in 2025. The other will work across the programmes team on our University Access programmes (eg Sutton Trust Summer Schools and Sutton Trust Online ) and Alumni programmes and activities
The Programmes Interns will play an integral part in the team to help deliver on these initiatives and the long-term aims of the organisation. The roles are varied and will support student communication and delivery across our school age (16-18) programmes and university (post 18) activities for alumni. This is an extremely exciting time to be at the Trust and the roles will require individuals to be creative, flexible and to adapt to a fast-paced environment.
Main duties
- Manage student logistics including booking travel, reimbursements and accommodation across a range of programmes.
- Responding to multiple student-facing email inboxes to ensure timely and effective communication with beneficiaries.
- Being the first point of contact on the Sutton Trust main phone line, answering questions from a range of stakeholders
- Being a main point of contact for students around activity attendance, eg following up with students who haven’t attended
- Assisting with planning and delivery of a range of in person events eg, residential conferences for students on Pathways programmes, employability events for Sutton Trust alumni and online webinars
- Updating content on Sutton Trusts website, digital student platforms (Sutton Trust Online and Sutton Trust Alumni) and materials needed for programme delivery
- Updating appropriate databases, for example on student information or university details to ensure this is accurate
- Liaising with external stakeholders such as universities and employers to support logistical and administrative elements of programme delivery
- Supporting on the creation of reports for funders and programme partners based on student engagement and feedback data, including pulling together data and creating visuals for reports
- Other duties as necessary from time to time
Person Specification
We welcome applications from individuals who have experience in:
- Has enthusiasm for and experience of working with young people from diverse backgrounds
- Has an interest or understand of the education or not for profit sectors (knowledge of the UK higher education system is helpful, but not essential)
- Can prioritise their workload when working to multiple deadlines in a fast-paced environment
- Has a high degree of initiative and the ability to take responsibility for small projects with support
- Excellent verbal and written communication and strong analytical skills
- Personable, flexible and able to fit in to a small team
We are also looking for an individual who:
- Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
- Has excellent attention to detail;
- Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
- Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
- Contract: Full time, Fixed term until August 29th 2025
- Salary: London Living Wage (currently £13.85 an hour)
- Working location: Minimum of 2 office days per week
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
- DBS check may be required
Interviews
Applications should reach us by 9am, Monday 2nd December, with interviews held at our London offices on Tuesday, 10th December and Wednesday 11th December.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Fundraising Manager
Permanent
c.£40,000 per annum
Hybrid Working, Surrey Based, Full Time
The Talent Set is delighted to partner with a specialist charity based in Surrey in recruiting a dedicated and proactive Events Fundraising Manager. This pivotal role will lead the charity’s events programme, delivering high-impact events to drive supporter engagement, elevate the charity’s profile, and maximise income. The successful candidate will develop strategies for special events, manage event committees, and foster relationships with key supporters to strengthen engagement across the charity’s events portfolio.
Key Responsibilities:
- Cultivate and maintain strong relationships with special event committee chairs and members, providing the necessary guidance and support from charity to achieve successful event outcomes.
- Lead and manage the annual programme of special events, including flagship dinners and auctions, delivering exceptional experiences that foster long-term, engaged donor relationships.
- Oversee the planning and execution of the annual events and challenges fundraising programme, ensuring high-quality supporter care that enhances engagement and maximises fundraising success.
- Collaborate with other fundraising managers to ensure events are aligned with broader organisational goals, tailoring each event to effectively reach target audiences and boost support.
- Facilitate and direct regular committee meetings and briefings, ensuring activities align with agreed Memorandums of Understanding.
- Proactively identify and explore new opportunities to grow and revitalise the special events and specialist programme, developing investment cases to drive future growth.
Person Specification:
- Demonstrable experience in managing income-generating events, including oversight of suppliers, venues, and logistics to ensure smooth delivery.
- Excellent relationship-building skills, with experience in collaborating with Special Events Committees, volunteers, and Senior Leadership Teams to meet shared objectives.
- Proficient in budget planning and financial management, ensuring events are delivered on budget and maximising income potential.
- Skilled in using events as a stewardship tool to foster long-term engagement, creating memorable experiences that strengthen supporter relationships.
- Strong communicator with clear, engaging written and verbal skills; proficient in MS Office and CRM databases, with a solid understanding of effective customer care.
- Highly organised and flexible, able to manage multiple tasks efficiently while maintaining enthusiasm and delivering excellent service to supporters and stakeholders.
The deadline for applications is Friday 22nd November 2024.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Who we are
Galapagos Conservation Trust (GCT) is the only UK registered charity to focus exclusively on supporting the conservation and sustainability of the Galapagos Islands, Ecuador. Our programmes respond to major threats to the Islands and the surrounding marine reserve including pollution, invasive species, overfishing and climate change. We take a ‘science to solutions’ approach, ensuring our programmes are based on robust science and result in solutions being implemented. We work in collaboration with an ecosystem of partners, taking a ‘grassroots to Government’ approach to ensure conservation solutions are co-designed, accepted, and effective.
Role Description
Our membership community are the lifeblood of GCT, representing a passionate group primarily based in the UK, inspired by the magic of Galapagos. Through their membership donations, this community provides a critical stream of income, protecting this special place long after people visit and represent our best advocates for protecting Galapagos into the future. We are seeking a special individual who can help us reach more of this UK audience and catalyse a growth in new supporter recruitment. At GCT, we truly believe that regenerative tourism can be part of the solution for conservation and this role will also drive stronger connections with tourism businesses and other targeted corporates to grow GCT’s income, donor recruitment opportunities and also to disseminate messaging to influence more sustainable practices in the Galapagos tourism industry.
Reporting to the CEO, the Membership & Regenerative Tourism Manager will drive the development and implementation of three key GCT strategies: Membership, Corporate fundraising & Regenerative Tourism. The role will line manage the Individual Giving Fundraiser who is responsible for managing GCT’s contact database and membership/corporate fundraising administration.
What you’ll deliver:
Membership
· Working with the Individual Giving Fundraiser you will oversee a growth in GCT’s membership (targets to be agreed upon appointment) whilst ensuring our strong record of supporter retention is maintained, ensuring our members feel a valued part of protecting Galapagos.
· Working with the Individual Giving Fundraiser and Communications team, you will develop and deliver high quality communications to members and tourism contacts, growing recruitment and ongoing engagement.
· Working with the Individual Giving Fundraiser you will manage GCT’s contact database (CRM) and will refine GCT’s membership, supporter and corporate data tracking processes, reporting monthly and quarterly indicators to the Senior Leadership Team and Board.
· You will ensure robust administration of membership, supporter and corporate income, with an ‘all-hands-on-deck’ attitude during busy income processing times.
· You will lead promotional activities for legacy gifts, stewarding legacy pledgers.
· You will support the Senior Philanthropy Manager in donor relationship management, ensuring a strong donor journey at all levels.
· You will provide strategic input to the CEO for ongoing membership, tourism and corporate fundraising strategy delivery and development.
Corporate Partnerships
· Working with the CEO and Senior Philanthropy Manager, you will review and relaunch GCT’s corporate membership/ sponsorship scheme in 2025 linking with GCT’s 30th Anniversary.
· Working with the Senior Leadership Team you will support the development and implementation of GCT’s first Galapagos Regenerative Tourism Partner initiative (aiming to generate c. £50K per year towards regenerative tourism work).
· You will continue recruitment and cultivation of GCT’s corporate partners from the travel industry and other industries, ensuring partnership deliverables and income targets are met.
· You will support the Senior Philanthropy Manager with logistics, promotion and fundraising strategies for the GCT cruises.
Regenerative Tourism
· You will stay informed of tourism news from Galapagos and trends for UK tourists including attending relevant networking events, updating the wider GCT team on a quarterly basis.
· Support GCT’s position on the Galapagos Regenerative Tourism Working Group.
· Ensure opportunities to share regenerative tourism messaging are optimised to increase industry uptake of biodiversity and local community positive solutions.
General
· Stay informed of existing and new fundraising legislation and guidance from the Fundraising Regulator, keeping the Senior Leadership Team updated of any changes.
· Support for GCT events such as our annual Galapagos Day.
· Ensure GCT’s fundraising and contact data management policies are kept up to date and implemented across the organisation.
· To support other team members as required at busy times.
About You: Person Specification
Who we are looking for:
· An enthusiastic and experienced fundraiser with a true passion for the natural world, keen to drive ambitious strategies to grow our impact.
· An experienced community cultivator and relationship builder, supporting thriving networks of contacts.
· An excellent communicator with experience of customer communications, confident at networking, representing the organisation and recruiting new supporters.
· A highly organised, target driven and goal orientated individual who has strong experience of motivating others and managing happy, productive teams.
· A self-starter who will be responsive to the changing demands of a growing organisation and is willing to drive change within the organisation and challenge current processes where appropriate
Work Experience & Skills Required:
o Experience delivering six figure annual income targets.
o A demonstrable track record in membership management and/or corporate fundraising.
o Skilled networker with proven ability to develop and cultivate new relationships and steward existing ones.
o Highly organised with the ability to plan, prioritise and deliver to tight timeframes.
o Strong finance/budget planning experience with ability to track targets, RoI and KPIs.
o Excellent written and verbal communications skills, experience in best practice customer service.
o High digital literacy, confident in a variety of softwares (e.g. Excel and other Microsoft Office programmes, databases and CRM systems).
o Excellent team management skills with evidence of supporting others to achieve their potential, experience in training others desirable.
Desirable:
o Experience working in the charity sector and particularly in environment/conservation or the tourism sector will be an advantage.
o Evidence of fundraising and/or marketing skills e.g. a qualification or training course is desirable.
o Spanish language ability is an advantage but not critical to this role.
o Confidence in public speaking to a variety of audiences and experience facilitating workshops is beneficial.
Place of work: GCT offices, central London (UK) with potential for occasional national and international travel; based in London office at least 2 days per week, option to work from home up to 3 days per week. This is a UK-based role, please only apply if you are legally entitled to work in the UK and can easily travel at least two times a week to our London office (near Waterloo).
Hours of work: 35 hours (5 days) per week.
Salary: £32,000 - £37,000 depending on experience, 25 days of annual leave plus bank holidays
Reports to: CEO
Line Manages: Individual Giving Fundraiser, possible intern/ volunteer/ consultant management
Closing Date: 12 noon, Thursday 5 December 2024. First interviews planned for week of 9 December.
To Apply:
Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.
To Apply:
Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.
The Trust supports, develops & promotes projects that achieve measurable conservation, sustainable living & protection of the environment in Galapagos
The client requests no contact from agencies or media sales.