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NFP People, Remote
£26,700 per year Remote working
Posted 5 days ago
Page 1 of 1
Remote
£41,204.92 per year
Full-time
Permanent
Job description

Around 13,000 people have Parkinson’s in Scotland, with the condition affecting many thousands of friends and family members.  Parkinson’s is a currently incurable, degenerative neurological condition. People living with Parkinson's need and value the information, services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partners. Following an investment of £1.5 million into our community work we have the opportunity to build on the quality and reach of our community services across Scotland and the rest of the UK.

About the role

You’ll manage, coach and develop a team of eight home based Parkinson’s Local Advisers (PLAs) to deliver a high standard of service across Scotland.  You’ll ensure that the team is supported in meeting service demand which will include more complex casework, covering gaps, or supporting new/inexperienced colleagues.

You’ll work with colleagues across the wider Parkinson’s UK Scotland team to support the delivery of local priorities to reach and support more people affected by Parkinson’s. 

What you’ll do: 

  • Lead a team of Parkinson’s Local Advisers to deliver a professional service that gives accurate, tailored information and support based on needs in line with optimal service practice
  • Ensure quality service standards are met, including assessing needs, advocacy, information and support given and referrals
  • Provide support and guidance to your team of advisers, including on complex casework and safeguarding cases. Occasional need to pick up direct casework at busy times/absences etc.
  • Ensure appropriate staffing cover and support other teams as required

What you’ll bring: 

  • Experience of managing, coaching, developing, and motivating a dispersed staff team, including workload distribution and prioritisation 
  • Ability to implement reflective practice principles 
  • Commitment to working principles  that empower people who use our services 
  • Experience of providing health and social care information services 
  • Experience of delivering a multi channel service effectively

You must live in Scotland or have plans to do so in order to carry out this role. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description. Please detail how you meet each of these in your application.

Interviews for the role will be held virtually on the 6th February

The successful candidate will be required to: 

  • live in the area specified, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
  • provide their own broadband service, have a confidential home space in which to work and with a minimum download speed of 2Mb 

This role will require a Disclosure Scotland check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Application resources
Posted by
Parkinson's UK View profile Organisation type Advertising Agency Company size 51 - 100
Parkinson's UK logo Play
Posted on: 13 January 2025
Closing date: 27 January 2025 at 08:00
Tags: Administration, Communications, Fundraising, Business Development, Customer Service, Customer support, Engagement / Outreach, Health / Medical, Community Fundraising, Regional Fundraising, Digital Fundraising

The client requests no contact from agencies or media sales.