Local Community Project Officer Jobs

We are looking a self-motivated and proactive person with good organisational, presentation and interpersonal skills.  S/he will support new and existing Refugee and Migrant Community Organisations (RMCOs) in Islington by providing high quality information and capacity building.

Our mission is to work with refugees and migrant community organisations (RMCOs) in Islington to ensure greater economic, social, political and educational participation in mainstream society.  We promote dialogue, partnership working, advocacy and the provision of employment, self-employment, health, training advice and guidance.  Our key values include equality and diversity, independence, listening and learning.

We aim to improve the quality of life and well-being of Islington refugees and migrants’ communities. We bring together local refugee and migrant community organisations to promote dialogue, strong voice, and partnership with service providers and statutory bodies in the borough of Islington.

The IRMF coordinates a pan-Islington network refugees and migrants’ organisations to develop capacity building support enable them serve their respective communities. The post holder should be an experienced and enthusiastic who will: -

· Deliver effective capacity building support to local RMCOs at all stages of development,

· Work in collaboration with second tier organisations to deliver organisational support to RMCOs including improving their governance and funding skills,

· Contribute to cross-organisation initiatives including bid/funding proposals, quality accreditations and projects 

· Able to build and sustain positive relationships with key stakeholders with good understanding of governance and policy issues relating the third sector

· Take personal responsibility for contributing to high quality standards in customer relations, service delivery, project management and communications

· Comfortable networking and representing the organisation,

· Willingness to learn; work as part of a team and to help others

· A commitment to equal opportunities

Applicants should have experience of working in the voluntary sector – in particular with RMCOs in the UK. Before applying, please read job-description and person specification.

Job Title: Energy Efficiency Adviser/Caseworker  

Accountable To: The C.E.O

Responsible To:                    Advice Services Manager

Working Hours 21 hours per week (3 days)

Salary: £19,530 per annum (Including London Weighting)

Location: Limehouse Project, Unit 2, 789 Commercial Road, London

E14 and Other outreach venues across the borough

PURPOSE OF THE JOB:

The purpose of this job is to provide energy efficiency advice and casework-level support to individuals and families living in low-income households and facing fuel poverty. The primary goals of the project are:

1. Raise Awareness & Energy Savings - Educate vulnerable local communities, who may lack prior knowledge, about strategies for reducing energy costs and achieving long-term energy and financial savings. The aim is to empower individuals with practical energy-saving techniques and encourage grassroots peer learning within these communities to help spread survival strategies.

2. Energy Advice & Fuel Debt Support - Offer detailed guidance on energy management, including addressing fuel debt issues, to help clients understand their fuel usage in the context of their overall financial situation. This includes enabling individuals to make informed decisions about energy consumption and related financial matters.

3. Assist Vulnerable Communities in Energy Crisis - Equip particularly vulnerable households with the skills necessary to cope with the growing crisis in household energy debt, as consumption rises sharply. This involves preparing communities to manage their energy usage and finances more effectively in the face of increasing energy costs.

4. Income Maximisation & Benefits Awareness - Help raise awareness about entitlements and assist clients in claiming relevant benefits to maximise family income, ultimately helping them manage energy expenses more sustainably.

KEY DUTIES AND RESPONSIBILITIES:

1. Holistic Client Assessment and Support - conduct detailed confidential interviews with clients, applying a holistic approach to assess their needs for advice and support.
2. Compliance and Quality Standards - Provide energy efficiency advice and casework support that adheres to the Advice Quality Standard (AQS).
3. Comply with AQS case management and case recording procedures and processes, contributing to the delivery of high-quality advice and casework, and the collection and reporting of statistical data as required to enable accurate evaluation of the impact of the service and reporting to funders.
4. To be responsible for delivering high-quality one-to-one advice and casework on energy efficiency - targeting our food hub participants and other local residents who are on low income. 
5. To raise awareness and assist people without any previous awareness/knowledge of how to save on energy costs and develop long-term energy and monetary savings within their homes.
6. To facilitate and deliver monthly Switching Off Poverty workshops/talks/group sessions about fuel poverty; how to identify at-risk local residents; what tools/assistance is available; and how to impart help and guidance following the end of the programme - these workshops aim to enable participants to access tools and develop the new skills required to help them monitor, track, record, and understand their household fuel use and bills.
7. Provide advice and assistance through a range of channels; Face-To-Face, Telephone, Teams/Zoom, WhatsApp as well as via email/letter.
8. To ensure that the service offered is tailored to the needs of clients and takes into account the particular needs of each individual, including issues around communication, understanding, and vulnerability.
9. Through clear communication and consultation, ensure that clients remain involved in resolving their energy debt, benefit, and money management issues and are kept informed on the progress of their case throughout our work with them.
10. To provide advice and support around energy efficiency and money management; income maximisation; budgeting; saving; debt and understanding and accessing appropriate financial products.
11. To effectively use the database system (Lamplight) to organise and manage client support and to take on issues (as cases) for the client that may have issues with billing and metering problems. Take up complaints and provide grant-assisted schemes. All work is to follow the file LHP’s management procedure. 
12. To be responsible for the delivery of an agreed annual project plan, meeting targets and milestones for the Energy Efficiency advice service.
13. To liaise with other agencies and develop and sustain good working relationships with those agencies.
14. To be responsible for maintaining project files with evidence of project outputs and milestones.
15. Supported by the Advice Services Manager and members of the team, you will collectively develop relationships with other organisations by attending various borough-wide forums and raising awareness.  
16. To be responsible for preparing the quarterly project monitoring report to send out to the funder and ensuring progress against milestones and achievement of agreed targets are being met.
17. To contribute to the monitoring of the project and provide quarterly and annual monitoring data and evaluative reporting to the Services Manager for dissemination to the Funders.
18. To establish and maintain warm relations of trust and cooperation with clients in keeping with the Limehouse Project ethos.
19. To remain alert to issues relating to capacity, client understanding, and safeguarding issues when working with clients and promptly consult with the Advice Services Manager regarding any areas of concern.
20. To respond to clients’ file reviews, take action and follow the key date task diary on the LHP database system.
21. To strictly adhere to all LHP policies, in particular those on confidentiality, equal opportunity, case recording, file management policy, etc. Strictly follow the AQS Quality System e.g. clients’ filing system, monitoring system, referral system, etc, and keep them up to date.
22. Community Engagements and Partnerships – Liaising with other agencies, such as local authorities, health services, and community organisations, on behalf of clients.
23. To liaise with other agencies and develop strong working relationships to support clients effectively, including partnerships with GP surgeries.
24. Deliver advice sessions at the LHP office, GP surgeries, and other outreach venues, raising awareness of available support services.
25. Participate in borough-wide forums and activities to develop relationships with other organisations and enhance community awareness.
26. To observe all rules relating to Health and Safety.

GENERAL RESPONSIBILITIES:

1. To support the Limehouse Project’s overall goals and vision.

2. Carry out day-to-day general administrative duties that are vital to the smooth running of the services and specific project-related work such as responding to letters, doing follow-up work, etc., and its online appointment sheets for LHP and external partners.

3. Attend Limehouse Project staff meetings regularly.

4. Carry out such other duties, as the LHP manager and management committee shall from time to time require.

5. Keep up to date by undertaking further study or training, as may be necessary or which may be required by LHP and which contributes to the provision of an effective service.

The duties laid down in the job description may change following a review and consultation between the post-holder and line manager.

PLEASE APPLY VIA OUR WEBSITE, USING THE APPLICATION FORMS.

Healthwatch Sutton is a dynamic charitable organisation, set up to improve the health and wellbeing of people of Sutton. We have an exciting opportunity for the right candidate to work with us to hear from the diverse communities of Sutton and to use their views to improve the health and wellbeing of local people. The successful applicant will be able to raise our profile and awareness of our work in the Borough.

We are looking for someone who is passionate about enabling local people to have a voice in health and wellbeing agenda. You will be a strong communicator, with experience of engaging with a range of people to help identify their issues and concerns.

Demonstrating your ability to deliver successful projects is a key part of the role. Problem-solving and influencing others are important skills needed to ensure our projects deliver results.

The ability to be able to capture people’s attention using your flare for designing engaging publicity material and publications will be essential as will the skills to manage our social media and website. You will need to have great IT skills to deliver all aspects of communications and engagement activity. Ability to create innovative, interactive online content is desirable.

Our ideal candidate will have excellent organisational and administrative skills to ensure the smooth delivery of our events, meetings and other activities. You will also need to be friendly and approachable to build relationships with our Board, volunteers and member of the public. We would like a person with an enthusiasm for improving people lives.

Unfortunately, we cannot accept CVs for this position.

The closing date for applications is midday Monday 30th September 2024..

Interviews Tuesday, 8th October 2024.

Bring your environmental passion for rivers to life!

The South East Rivers Trust (SERT) has an exciting opportunity for an enthusiastic individual who is keen to gain more experience in river and catchment enhancement work - making a positive, lasting difference to the aquatic environment in the south east of England.

The Role

The Water and Land Stewardship Team (W&LS) lead the identification and delivery of Nature-based Solutions (NbS) to improve rivers and catchments across the South East. Through evidence, stakeholder engagement and on-the-ground experience, this new senior role will lead and develop NbS project opportunities. You will aim for impact, scale and collaboration.

You will be responsible for delivering projects to scale up NbS across the SERT area, and lead the ‘South East demos’ for the Ofwat Innovation Mainstreaming Nature-based Solutions project, a flagship five-year innovation project with water industry partners across the UK. Working with colleagues at SERT to deliver NbS measures on the ground will give you the opportunity to make a real difference, using this to help regulators and policy makers address barriers and build enablers for NbS at scale.

You will lead walkovers, report on project opportunities identified, and develop projects on the ground, including natural flood management, riparian corridor enhancement and land management to increase catchment resilience. You will work closely with land managers to co-design feasible NbS options delivering multiple benefits. Your recommendations will be informed by data and evidence, and part of your role will be contributing to the effective collation of this across the Trust and the region. This will include identifying and reviewing nature market opportunities including through Biodiversity Net Gain, water resource, natural flood management and water quality, and you will look to capitalise on these opportunities and find ways to combine them with public funding (e.g. developing agri-environment schemes) to develop blended funding approaches. Working with our regional water companies, you will use your understanding of their drivers and processes to find ways of delivering more nature-based solutions with them in our catchments, building on existing relationships and projects within the Trust and the wider Rivers Trust movement.

Crucially, you will take a collaborative partnership approach, building close relationships with our regional water companies, farmer clusters and other NGOs as well as regulators and local authorities, and provide a vision for these stakeholder groups to drive improvement of our rivers and catchments. 

This role is varied and allows for an individual to take ownership for their own projects, seeking and developing resolutions whilst working collaboratively with several organisations and individuals, as well as learn new skills and grow within a supported environment. You will be personable and inquisitive, enjoy working with evidence, be able to explain technical concepts in simple terms, engage positively with partners, and be passionate about rivers and the environment.

While the role covers the entire SERT area, we expect to develop a geographic focus towards either the East (Sussex, Kent) or West (Hampshire, Berkshire, Surrey).

Please see the full Senior Project Officer job description for more information.

The closing date for applications is Sunday, 29 September 2024.

Interviews will take place Friday 4 – Tuesday 8 October 2024.

Interested?

Please click the apply button to be taken to our website, where you can download the Job Application form and complete your application.

Elizabeth House Community Centre has been a cornerstone of the local community for over 100 years, dedicated to serving the needs of local residents and communities. Highbury Vale Blackstock Trust is the Charity founded to save and manage Elizabeth House.

Our vision is for Elizabeth House to be the heart of a thriving local community, where everyone has the power to effect positive change. Our mission is to build a stronger, more resilient community by providing a safe space, relevant activities, and meaningful support for all.

The Community Leader will oversee the management of our community services and activities, ensuring the programmes align with local needs, our strategic goals and available funding. 

Key Responsibilities

·Design and implement a comprehensive activities programme that addresses the social, educational and wellbeing f the community.

·Manage the day-to-day operations of our programme, ensuring the seamless delivery of activities and collaborating with all stakeholders to provide high-quality, holistic services.

·Ensure effective project management practices are consistently applied in your work, fostering efficiency and accountability.

·Oversee the monitoring, evaluation, and reporting of all community activities, ensuring they align with funding requirements and high-quality reports are provided to funders and partners.

 ·Work closely with colleagues and key stakeholders to identify funding opportunities, and prepare and submit high-quality funding applications.

·Build trust and strong relationships with local residents by organising co-production, engagement and consultation opportunities that involve people with lived experience.

·Collaborate with community members to develop and support campaigns that drive change for specific resident groups and continuously improve our referral processes to provide comprehensive support.

·Work with partners, community-led groups, and representatives across various sectors and organisations to enhance support for community members.

·Develop engaging marketing materials, including leaflets, website content, and social media posts, to ensure our services are widely advertised and accessible to a diverse audience.

·Oversee all administrative aspects of project activities and coordinate volunteer and staff schedules.

Please see the full job pack attached with detailed responsibilities and person specification. 

Key information

Salary: £37,000 – 39,000 per annum (pro rata £31,700 to £33,400)

Hours: 30 hours per week (over a minimum of 4 days)

Contract: Fixed term contract until 30 April 2026 (extension subject to funding)

Holidays: 25 days per year plus bank holidays (pro rata)

Report to: Executive Director

Line-manage:  1 Community Development Coordinator and 3 Community Organisers

Please submit a CV and tailored covering letter via Quick Apply.

Closing date: Sunday 13 October.

BPAS are an independent healthcare charity which, for more than 55 years, has been advocating and caring for women and couples who decide to end a pregnancy. We are the leading specialist of abortion advice and treatment in the UK, supporting over 100,000 women a year in over 50 healthcare clinics nationwide.

Over the last 12 months we have gone through significant organisational change and are putting in place a new leadership structure, supported by a Senior Operational Team. This role is a key member of the Executive Leadership Team.

BPAS vision is for a society in which women are trusted to make their own reproductive choices with access to the information and services needed to exercise those choices. The Chief Clinical Officer is an integral part of the Leadership Team, sharing the collective responsibility, as a member of the C-Suite, for the key issues facing BPAS.

This role has responsibility for clinical services encompassing nursing, midwifery, medical and surgical services across BPAS. You will be a values driven leader who can inspire staff and trustees, as well as wider stakeholders, fostering a culture driven by our collective purpose.

To find out more, please click the apply button below which will direct you to our website where you can download a candidate briefing pack and details on how to apply.

All applications should be sent to the Recruitment Team and must quote reference CCO and include the below:

• A Curriculum Vitae (CV) with education and professional qualifications and full employment history. Please include daytime and evening telephone contact numbers and e-mail addresses.
• A supporting statement that should outline your motivation for applying, what you believe you can bring to the role, and how your skills and experience align with the role description and candidate profile.
• Responses to the applications questions within the candidate pack.

About us 

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.

The Role 

We have a fantastic opportunity for someone to join us in the position of Research and Policy Officer to work on a full-time basis, 37 hours per week; alternatively, we will consider part-time hours on a Job Share basis. The role is hybrid and based in Newcastle upon Tyne or within a commutable distance to our national Headquarters in the city. 

A part of NEA’s Policy and Advocacy Directorate, you will work within our highly effective social research team as we focus on a decade of delivery that will ensure those on the lowest incomes and living in the least efficient homes receive the support needed to ensure their health and wellbeing are protected, but also one that guarantees a fair energy future for all.

The successful candidate will work and collaborate on the design, development and delivery of social research and evaluation projects that support the charity’s strategic aims and policy advocacy priorities. As well as undertaking mixed methods social research that foregrounds the lived experience of households, they will develop research-user and stakeholder relationships and integrate evidence-based insights from across the charity’s work programmes to influence and have impact across multiple areas of social policy and practice.  

Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.

What you will need to succeed 

You will have demonstrable and applied experience in a social research role and hold a degree in a social science or related subject that included social research methods. You will be familiar and confident with both quantitative and qualitative methods and be highly motivated and purpose-driven, with a passion for research that leads to real-world impacts. 

A compelling communicator you will be able to produce well-structured reports, and have excellent interpersonal skills, including experience of leading one-to-one and group interviews.

You will also have proven experience of analysis software, SPSS and Nvivo (or similar), and competent in the use of Microsoft Office Suite/365 applications. 

You will be able to demonstrate an understanding of NEA’s mission to eradicate fuel poverty. 

We are offering 

• £32,641 - £37,304 per annum, Scale SO1 – SO2, Points 23-28.

• Permanent position. 

• 11½% non-contributory pension. 

• 25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum. 

• Flexible working arrangements including the opportunity for hybrid working. 

• Enhanced family friendly payments. 

• Employee Assistance Programme. 

• Employee benefits platform. 

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.  

No recruitment agency or advertising enquiries, please. 

The closing date for applications is 12 noon on Friday 04 October 2024.  Interviews will be held in the two weeks commencing 14 October 2024.  Full details of this post and an application form are available on our website.

Only shortlisted candidates selected for interview will be notified of the confirmed time and location of interview.

How to apply: 

Apply online by clicking the link. 

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. 

Please note CVs will not be accepted as part of the application process.   

NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511.  Company Registration No:  01853927 

We're recruiting 2 x Community Education Officers to join the team in Merseyside. One role is available at 2 days per week, the other role is available at 4 days per week. Please make it clear the role type you are applying for in your cover letter.

Community Education Officer - Liverpool (2 days or 4 days per week)

Reporting to: Senior Project Manager

Salary: £24,375 per annum, pro rata (£9,750 per annum for 2 days per week, or, £19,500 per annum for 4 days per week)

Hours: 2 or 4 days (15 or 30 hours) per week, with flexibility of working hours (core hours 10.00-16.00) 

Duration: Fixed Term – 15 months

Start date: As soon as possible

Location: This role is based in Merseyside and is currently homeworking with travel within the region, and weekly in-person team meetings. We recommend that this role visits the London office a minimum of once a quarter.

Anti-oppressive statement: Feedback is actively seeking to move through an anti-racist and anti-oppressive journey in every aspect of its work. We acknowledge that the environmental sector is less open to people from under-represented backgrounds, and we are strongly committed to identifying and correcting where we may be perpetuating patriarchal, white supremacist values and other forms of oppression in our organisational culture, partnerships, and community work. We especially want to hear from you if you feel that you have lived experience of power structures preventing you from accessing opportunities like this. 

ABOUT US 

Feedback is a UK- and Netherlands-based campaign group working for food that is good for people and planet. We want a world where: 

• All people have secure access to delicious, culturally appropriate food that is nutritious and does not cause environmental harm 
• Global supply chains, farming and fishing contribute to food sovereignty, good livelihoods, mitigate climate change and enable nature to thrive 
• Communities have agency to create food economies that are inclusive, equitable, resilient and celebratory 

To meet these objectives, we carry out the following activities: 

• We delegitimize corporations 
• We ideate and advocate for policy change and regulation
• We nurture community agency 
• We widen our circle of allies 
• We change culture and public discourse 

ABOUT THE ROLE 

The Community Education Officer plays an important role in both collaborating with communities to take part in shared learning and disseminating findings to wider audiences throughout the project, informing how it develops and boosting its impact. You will work in partnership with individuals and their communities, under the supervision of the Senior Project Manager as part of the education and advocacy programme. This will include cooperative identification of changes to the food system in Knowsley in the last century, engaging project participants in discussing those changes and raising awareness to wider audiences, supporting the project to achieve its aim of creating a shared understanding and celebrating Knowsley’s heritage and influencing strategies to shape the future of the borough, through sustained, quality engagement. You will support the Community Research Coordinator to capture qualitative and quantitative data that will inform reporting and contribute project monitoring and evaluation, participant outcomes and signposting groups & individuals to project activities with the aim of improving community participation & influence in our work.

The post holder will need to be proactive, working both independently and as part of a team, whilst managing and prioritising a busy workload.

The main strategic aims this role is responsible for:

Aim 8: FAIR ACCESS TO GOOD FOOD  

By the end of 2025, low-income communities in the UK will have secure, dignified access to nutritious food with low environmental impact, challenging the supermarket redistribution and food bank model

Aim 9: COMMUNITY-ANCHORED FOOD ECONOMIES  

By the end of 2025, regional, participatory, celebratory food economies anchored in place and community will grow, challenging the corporate food model.

Key Responsibilities 

• Primary responsibility for leading the collaborative learning process with community stakeholders in Knowsley (e.g., community groups, local schools).
• Work with individuals, groups and communities to explore the food and farming heritage of Knowsley, creating a shared understanding of what came before Knowsley’s establishment as a Metropolitan Borough.
• Contribution towards the planning and execution of events and workshops in Knowsley in collaboration with the team at Feedback and key community stakeholders.
• Primary responsibility for creating educational resources from information obtained through delivery of Feedback Global’s Heritage Lottery Fund Project, to be utilised throughout this project and in future.
• Working alongside the project delivery team you will work to capture stories and knowledge about residents’ experiences of growing, producing and consuming local or seasonal food.
• Celebrate Knowsley and its heritage through the creation of projects and workshops in collaboration with key stakeholders.
• Create educational resources from information obtained considering the present and future possibilities.
• Capture stories and knowledge about residents’ experiences of growing, producing and consuming local or seasonal food over time.
• Work closely with stakeholders to reach project outcomes
• Produce tangible solutions to issues Knowsley faces
• Use information obtained for advocacy and campaigns to benefit neighbourhoods, change that improves land use, access to fresh locally produced food and creates upskilling and employment opportunities.
• Explore Knowsley archives to understand changes in land use.
• Collate a multitude of existing heritage materials whilst adding dialogue from living residents.
• Assist with the recruitment and ongoing communication between community curators.
• A commitment to the objectives and core values of Feedback - Collaboration, Celebration, Audacity, Solidarity, Impact.
• A commitment to Feedback’s anti-oppression work.

PERSON SPECIFICATION

Essential criteria:

• Excellent interpersonal and oral communication skills and the ability to work alongside a wide range of stakeholders.
• High level of IT skills
• Experience of engagement in local community settings.
• Knowledge and interest in food as a way to engage people in advocacy for change.
• Awareness of partners, stakeholders and projects within Knowsley and the wider Merseyside area.
• Ability to regularly travel in and around Knowsley (public transport, cycle or drive)

HOW TO APPLY

Please apply via Charity Jobs with a CV and cover letter (no longer than 1 A4 page) explaining how you meet the person specification and why you would like to work at Feedback. Please indicate on your cover letter whether you are applying to work 2 days or 4 days per week. Please view the full job description and person specification for more information.

Deadline to apply: 12pm, Monday 21st October 2024

Successful candidates for interview will be notified by Thursday 24th October 2024.

Interviews will be held week commencing 28th October 2024.

For any questions, access requirements, or if you require the job description in a different format, please contact us.

This role is responsible for supporting the growth, planning and delivery of KCLSU campaigning and organising activity ensuring that elected officers, Academic Associations, Networks and students are enabled and empowered to create strategic, member-led campaigns. Support our members to develop, shape and deliver their agenda, providing advice, coaching and guidance on how to develop impactful campaigns and projects. Work as part of the Student Voice Team to embed campaigning and organising across all areas of our work ensuring that students from every segment of the membership are empowered to make change through campaigns. Enable our communities (Academic Associations, Liberation Networks and Student Representatives) to grow and develop into effective representative bodies.

Responsibilities include:

Growing, planning & delivering KCLSU campaigns

• Provide resources, support and mentoring to student officers and student campaigners, utilising digital and offline organising models of engagement, to support them to develop hard-hitting and effective campaigns.
• Coordinate and work with KCLSU teams to support representatives and members in delivering their campaigns and communicate the impact of campaigning at KCLSU, building interest and recruiting new activists as a result.
• Deliver a range of approaches to student voice engagement, developing diverse methods of participation and innovative practices for facilitating student decision-making, co-creation, and capturing insight.
• Work with external organisations to lead on KCLSU involvement in local, national and NUS campaigns.
• Responsible for measuring and reporting the impact of our campaigns.

Developing Student Representative Communities

• Support Networks, Academic Associations and Campaign groups on-going growth and development, supporting them to build inclusive, active, and intersectional student-led communities.
• Engage with representatives through coaching, building relationships and providing support as they develop and deliver their campaigning and organising agenda.
• Ensure participation in representation is accessible and inclusive, identifying and removing barriers to engagement particularly for low participation groups.

Leadership Development

• Create and deliver training, guidance and ongoing support for Student Officers, Student Representatives and Academic Associations, equipping students with the knowledge and skills that enable them to thrive in their role and feel empowered to grow as community leaders.
• Build strong and nurturing relationships with student representatives and Academic Association leaders, coordinating effective engagement and regular contact with our members.
• Empower students – particularly those from low participation groups - to become student leaders and participate in KCLSU Elections.

A successful candidate will have:

Qualifications

• A good standard of education, ideally to graduate level or equivalent. (Desirable)

Experience

• Experience of working in a campaigning organisation or as a campaigner
• Experience of mentoring and coaching staff/elected representatives/volunteers
• Experience of working in successful partnerships with a range of stakeholders
• Experience recruiting and supporting volunteers
• Experience of facilitating and delivering training
• Experience/involvement working with a membership organisation (either as an employee, representative or trustee) (Desirable)
• Experience of working with young people/education or similar (Desirable)

Knowledge

• Knowledge of community-building techniques and how to increase participation
• Knowledge of various campaigning and lobbying techniques
• Knowledge of community organising techniques
• Knowledge of current issues affecting the higher education sector
• Understanding of underrepresentation in higher education/voluntary sector and how these groups are affected by structural inequality (Desirable)
• Good understanding of representation systems and practices (Desirable)

Skills

• Ability to build, enable and empower campaign teams and support others to do so.
• Ability to collaborate well with others and to use initiative and creativity to resolve problems
• Ability to motivate, coach and support others to enable their development
• Excellent planning, organisational and administrative skills, with a particular focus on attention to detail
• Competent IT skills and ability to learn new systems quickly (Desirable)

Aptitude

• A desire to empower individuals, communities, and grassroots movements
• Able and willing to actively demonstrate KCLSU's values

The list above is not exhaustive. For further details, please review our Job Pack

Our values

You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days annual leave plus bank holidays and university closure days
• Discounts at KCLSU venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• Death in Service

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

Summary

The newly scoped CEO role in our vision-focussed charity is one of many challenges. Despite having doubled its outputs in the last 2 years, the charity acknowledges there is still a great job of work to do to prepare itself for even greater demand in its services - without necessarily a proportionate increase in its budgets. This role is about leading and enabling the incredible team of people on to even greater levels of already-strong performance. So we're looking for an accomplished leader and not just a great manager. We're looking for someone who can lead from both the front - and from within. This will be someone who is as comfortable sitting and engaging with our beneficiaries - primarily homeless people and those with previous convictions, as they are creating and delivering highly polished, compelling public event and funder and stakeholder-focussed presentations. We are looking for someone who understands the balance of external and internal focus required to ensure both good governance and team wellbeing (as they work in often challenging circumstances) and the ambition to keep developing existing and new external partnerships. With a strong start to its ambitious Corporate Partnership programme, commercial and/or business experience is highly desirable as well as a proven track record in creating and optimising new funding channels.

In more detail

About Us

The Upper Room (TUR) works with a wide range of financially and socially disadvantaged groups including homeless people, people with long-term mental health conditions, asylum-seekers, refugees and ex-offenders – helping them to improve their lives and become productive members of society. Central to our offering is our UR4Meals service, providing free, home-cooked food to people who cannot afford to provide for themselves. We are also very proud of our UR4Driving programme, which supports people recently out of prison with free driving lessons in exchange for community volunteering. Gaining a driving licence greatly enhances their future employability prospects and helps break the cycle of re-offending. Additionally, our UR4Jobs project focusses on both client wellbeing and breaking down the many barriers to employment faced by disadvantaged people every day.

The role

Is leading the charity through its next phases of development as it prepares itself for year on year increases in demand with a focus on delivering the charity’s future resilience plan (Project 12/25). The CEO is accountable for overall charity performance (financial, operational, governance, compliance), team (paid and volunteer) support and development. Additionally, there are a wide range of community and external partner relationships to manage and develop. Ultimately this role sets the tone for the charity, one of both compassion and ambition to improve the lives of the people who need us. This is primarily an on-site role, with occasional opportunity to work flexibly.

About You

You have a stable CV that demonstrates you have built and led successful teams and enabled growth and/or transformation for your organisation – ideally in an equivalent charity/non-profit environment. You can evidence strong team leadership and results across a wide range of business functions which will need to include income generation, managing budgets and business operations. You live within - or know well, West/Central London, are passionate about improving the lives of disadvantaged and vulnerable people and can lead multi-functional teams through a blend of 121 coaching, training and ensuring a ‘we can do this’ culture across the charity. You are an accomplished and visionary public speaker and presenter, able to articulate both the journey we’re undertaking and the support/input we need to get there.

 Job Title: Social Welfare & Digital Support Adviser

Accountable To: C.E.O

Responsible To: Advice Services Manager

Working Hours: 35 hours per week (Full-Time)

Salary: £31,000 per annum (Including London Weighting)

Location: Limehouse Project, Unit 2, 789 Commercial Road, London E14

PURPOSE OF THE JOB:

As a Social Welfare & Digital Support Adviser, you will play a key role in providing comprehensive advice, casework support, and digital support to the residents of Tower Hamlets. As a dedicated and empathetic Social Welfare Advice & Digital Support Adviser, your role will be essential in empowering individuals with complex and multiple needs, helping them navigate the intricacies of the welfare benefits system and access the financial support they deserve. Additionally, you will provide vital digital support to enable clients to manage their welfare claims online, enhancing their digital confidence and independence. Through a holistic approach that incorporates social, cultural, financial, and digital issues, you will address the diverse needs of our clients, ensuring they receive well-rounded support and are equipped to navigate the online systems essential to managing their welfare benefits.

KEY DUTIES AND RESPONSIBILITIES:

• Holistic Client Assessment and Support - Conduct detailed, confidential interviews with clients, applying a holistic approach to assess their needs for advice and support, including digital needs.
• Comprehensive Needs Assessment - Assess various aspects such as financial situation, social welfare entitlements, debt, digital literacy, and other significant issues affecting clients and their families.
• Digital Support - Provide guidance to clients in accessing and managing welfare benefit claims online. This includes assisting clients with online Universal Credit applications, managing online accounts, and building their digital skills for greater self-sufficiency.
• Advice and Casework - Provide high-quality advice and casework support on all social welfare benefits such as Universal Credit (UC), Disability Living Allowance (DLA), Personal Independence Payment (PIP), Attendance Allowance (AA), Council Tax Reduction (CTR), Discretionary Housing Payments (DHP), Carer's Allowance (CA), Housing Benefits (HB), legacy benefits and travel-related services such as blue badge/freedom passes, unemployment benefits, and other welfare benefits. This includes offering digital assistance where needed.
• Application Assistance - Assist clients in completing application forms, mandatory reconsideration, appeals, and other paperwork related to social welfare benefits, money and debt, funding, and grants, both in person and online.
• Tailored Client Support - Ensure that services are adapted to the needs of each client, considering communication, digital abilities, understanding, and vulnerabilities, while supporting their navigation through online platforms.
• Financial Advice & Support - Provide advice on income maximisation, debt management, budgeting, savings, and accessing financial support, empowering clients to achieve financial independence, including offering digital tools to help manage finances.
• Client Involvement - Through clear communication and consultation, ensure clients are involved in resolving their social welfare issues, including welfare benefits, debt, and money management, and are kept informed on the progress of their case, particularly regarding digital aspects.
• Digital Training and Confidence Building - Assist clients in developing digital skills to independently manage online claim forms, journals, and accounts, ensuring they are well-equipped to navigate online welfare systems.
• Compliance and Quality Standards - Provide advice and casework support that adheres to the Advice Quality Standard (AQS) and digital best practices.
• Digital support and Case Management - Use the Lamplight database system to organise and manage client support, including digital support case recording and compliance with LHP’s case management procedures.
• Monitoring and Evaluation - Contribute to project monitoring and evaluation by providing data on digital support & financial outcomes and also producing evaluative reports for the Advice Services Manager, focusing on digital engagement and success.
• File and Data Management - Maintain accurate digital records of client interactions and stay updated on social welfare policies, regulations, and digital support systems.
• Community Engagement and Partnerships - Liaise with local authorities, health services, and community organisations to support clients, including digital outreach and awareness-raising activities.
• To liaise with other agencies and develop strong working relationships to support clients effectively, including partnerships with GP surgeries.

· Deliver advice sessions at the LHP office, GP surgeries, and other outreach venues, raising awareness of available support services.

· Participate in borough-wide forums and activities to develop relationships with other organisations and enhance community awareness.

• Client Relations and Safeguarding - Build trustful relationships with clients, ensuring safeguarding and digital support considerations are fully met.
• Professional Conduct and Team Participation - Maintain confidentiality, adhere to equal opportunities, and observe LHP policies, including digital inclusion strategies, while participating in team meetings to share knowledge and best practices.
• Health and Safety - Ensure adherence to health and safety regulations, particularly around digital workspaces and client interactions. 

GENERAL RESPONSIBILITIES:

1. To support the Limehouse Project’s overall goals and vision.

2. Carry out day-to-day general administrative duties that are vital to the smooth running of the services and specific project-related work such as responding to letters, doing follow-up work, etc, and its online appointment sheets for LHP and external partners.

3. Attend Limehouse Project staff meetings regularly.

4. Carry out such other duties, as the LHP manager and management committee shall from time to time require.

5. Keep up-to-date by undertaking further study or training, as may be necessary or which may be required by LHP and which contributes to the provision of an effective service.

The duties laid down in the job description may change following a review and consultation between the post-holder and line manager.

Please see the full job desription and specifications and apply via the webiste with the full application forms.

University of Oxford Development and Alumni Engagement

Project Officer – Social Sciences

University of Oxford Development and Alumni Engagement is seeking a Project Officer to join its Social Sciences Development team. This opportunity comes at an exciting time as we are expanding the team in response to increased donor interest in the world-leading research and teaching being undertaken across the Social Sciences at Oxford.

About the role:

In this role you will help identify potential donors to our academic research projects on pressing issues such as climate change, early years education and social inequality. A team player, you will have outstanding written communication and work alongside the wider team and academics to develop funding proposals, donors reports and briefing documents. You will also work on special projects that come up for the team such as event support and campaign reporting.

• Location: Hayes House, Oxford OX1 3BQ, and University Offices, Oxford OX1 2JD – hybrid working may be an option
• Salary: Grade 6: £32,332 - £38,205 per annum with a possible extension to £41,732 - with an Oxford University Weighting of £1,500 per year (pro rata)
• Contract type: Permanent, full time hours (37.5 hours per week)

To be successful you’ll need:

The successful candidate will be a highly motivated, enthusiastic individual who has meticulous attention to detail and enjoys working on multiple projects at the same time. This is a perfect role for someone who is interested in starting a career in fundraising or marketing, has a willingness to learn and is good at building relationships.

What we offer:

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

• Flexible hybrid working
• An excellent contributory pension scheme
• 38 days annual leave
• Membership to CASE
• Training and development opportunities
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Membership to a variety of social and sports clubs
• Discounted bus travel and Season Ticket travel loans

Application process:

• To apply for this role please click 'Apply', and complete the online application form for vacancy 175132.
• Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.

Only applications received before 12.00 noon on 30 September 2024 can be considered.

Interviews are currently scheduled to take place on 15 October 2024, in person in Oxford.

Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply

The Sophie Lancaster Foundation is a registered charity established in memory of a young woman who was tragically murdered for her distinctive gothic appearance. Our mission is to challenge prejudice and intolerance, especially towards people from alternative subcultures, and to celebrate diversity within our society. Based in Haslingden, Lancashire, we have a large following both nationally and internationally and are a well-known presence within the alternative community.

We’re looking for a highly creative social media and marketing specialist to craft and deliver engaging content across our digital channels and spread our inspiring message of tolerance and respect to an even wider audience.

The Role

We need someone with professional social media and marketing experience who is passionate about driving the Sophie Lancaster Foundation forward. You’ll manage our social media presence, engage with our followers, and create new opportunities for conversation and audience growth. As a champion of our brand, we’ll look to you to ensure our communications are always spot-on. Your writing should shine across various platforms, whether it's website content, leaflets, or marketing emails. With a keen eye for design, you’ll create impactful social media posts and use both photography and video to boost engagement. Identifying ways to expand our audience and increase income is vital for our self-funded sustainability. Besides working at your desk, you’ll also represent the Foundation at events and festivals, becoming a key member of our small team. This role is offered as a one-year contract with the potential to be made permanent and has an annual leave entitlement of 25 days per year.

About You

You might belong to an alternative subculture yourself, or at the very least, you’ll understand and empathise with subcultural groups and champion cultural differences.

As well as being technically savvy, you’ll be fully engaged with our mission. Sharing Sophie Lancaster’s story is a privilege, and you’ll take pride in creating work that challenges hateful behaviours and inspires a diverse audience around the world. You’ll be a skilled organiser and administrator, who’ll be comfortable managing a busy diary filled with social media schedules, campaign deadlines and events.

Representing the Foundation is a key part of the role, so you will need to be self-sufficient in driving the company vehicle and transporting merchandise and presentation materials from our office HQ and into the event venue. Overnight stays are sometimes necessary. Please only apply if you’re based in the local area as remote working will not fulfil the in-person support required. Social media demands regular evening monitoring so if you are building a portfolio career and are not available in the evenings or don’t want to be disturbed, then this is not the role for you. Time in lieu is provided for work outside of your core hours and flexible working can be discussed.

Most importantly, you’ll be a fantastic team player who instinctively steps up to get the job done and will always go that extra mile. Your energetic, positive personality will help you build connections with communities and supporters, representing the Sophie Lancaster Foundation and our values with enthusiasm and warmth.

This is an important strategic role within our organisation. You will lead and manage the delivery of our Village Agent Programme which helps vulnerable people within Somerset, improving health and wellbeing, and supporting communities to thrive together.

You will work with the Head of Programmes and other members of the Senior Leadership Team to ensure that the programme delivers our strategic goals and that we are collaborating effectively within the Health & Wellbeing system of Somerset, and the VCFSE sector as a whole.

You will be a key member of the Programmes Team, and will work with colleagues to ensure that all of our community development work is well integrated; and we are making the most of opportunities, internal and external that will help to improve quality of life for individuals and communities in Somerset.

What you'll be doing

Thrive together

• Be accountable for the delivery of high-quality Village Agent Services in Somerset, promoting a learning culture, and driving growth through role modelling.
• Lead all managers and operational employees within the Village Agent Programme to deliver our strategic goals.
• To coach and lead the Agent Locality Managers to enhance overall performance and continuous professional and personal development.
• Demonstrate active leadership skills and support your team to resolve challenges and respond to opportunities.
• Utilise high levels of emotional intelligence and strong communication skills internally and externally to ensure the delivery of a high-quality service.

Enable Change

• Ensure that the impact of the Village Agent services is demonstrated and articulated to internal and external audiences, including contributions to fundraising and advocacy campaigns and materials and representing the service to external audiences.
• Look for opportunities to innovate and work with internal and external colleagues to develop new programmes of work to meet community need; implementing and evaluating pilot projects and, if successful, embedding them within the central service.
• Analyse performance data to evaluate service design, developing new or improved processes and procedures to ensure we are effective, efficient and focused on client outcomes.
• Be responsible for leading service development annually, responding to evidence of need and seeking to implement community solutions; whilst identifying and mitigating risk.
• Drive community development through the Village Agent service, supporting the team to identify gaps and implement sustainable community solutions.
• Take responsibility for collating quarterly, annual and ad hoc reports internally for the Senior Leadership Team and Trustees and externally for funders as required.
• Act as the Safeguarding Lead Officer for Client Services, and work closely with the CCS Safeguarding Lead.
• Contribute to the development of quality assurance systems.
• Assist in managing the organisation’s day-to-day operations and its resources in accordance with CCS policies and procedures, ensuring compliance with legal requirements and good practice in all aspects of the charity’s work.
• Keep abreast of national, regional, and local policy that impacts on our work to bring a wider perspective, and ensure our work is well informed.

Build Connections

• Build and maintain positive working relationships with our collaborators, including commissioners, public sector officers and senior operational managers across a range of sectors and organisations.
• Show generous leadership and actively promote CCS values at all times.
• Attend relevant partnership and operational meetings for Village Agent services.
• When appropriate, represent CCS externally at events and meetings locally, regionally and nationally.