Literacy Jobs

House of Prayer Impact Lead

To ensure delivery of all operational requirements of the House of Prayer activities at Waverley Abbey, to see the house full of believers welcomed and re-ignited for the kingdom.

To ensure that Encounter with God is central to the heartbeat of the staff, student and guest experience.

Prioritise our mission to the Millennial generation and Gen Z driving significant increase in numbers of guests from this target market.

Work closely with the Waverley Abbey House of Prayer Community Leader who has full responsibility for: 
 
Regular Rhythms of prayer, 121 Spiritual direction, the larger HOP Community, outfacing to 24-7 Prayer and core writing for EDWJ

And Spiritual Oversight of: 

The residential Community and HOP team, retreats content, spiritual input and delivery, internship and worship. 

This role holds a Genuine Occupational Requirement under Schedule 9 of the Equality Act 2010 to be a practising Christian who assents to Waverley Abbey’s Statement of Faith. 

Key Responsibilities

• Deliver Encounter at the heart of the whole Waverley Abbey organisation 
• New Generation vision delivery into action 
• Excellent Prayer Spaces across the site and digitally 
• A world class, oversubscribed Retreats calendar 
• Internship oversight and Lectio Live management 
• For further detail on key responsibilities and person spec, please see the attached Job Description. 

If you’d like to apply, please provide your CV, and a cover letter that directly addresses the requirements of the job description, including why you are interested in the role.

Applications will close on 1st December 2024; we reserve the right to close applications early.

Please note, an appointment will be subject to:

• Evidence of Right to Work in the UK 
• Satisfactory references 
• Meeting the Occupational Requirement criteria 
• Satisfactory completion of a probationary period 

REF-217 969 

About Care4Calais and the Legal Access Department

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK. 

In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in appalling and dangerous conditions. 

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services. 

Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the previous Rwanda policy), and support of young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with. 

About the role

The aim of the role is to support and inspire volunteer casework teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The successful candidate will lead our Asylum Team of volunteer caseworkers to support individuals in their asylum claim, assisting with legal referrals and onward signposting where appropriate. They will work collaboratively with other Volunteer Team Leads and the Head of Department to respond with agility to a fast-moving policy environment.

Responsibilities

Volunteer Team Lead / Coordinator

• Lead existing team(s) of volunteers to undertake their specified casework roles as agreed with the Head of Department.

• Conduct quarterly 1:1s with volunteers to receive feedback, reaffirm commitments, and ensure volunteer wellbeing. Escalate any issues and/or concerns to the Head of Department where necessary.

• Motivate and engage volunteers, taking into account the remote nature of the roles, collaborating with other Volunteer Team Leads.

• Facilitate regular team meetings and/or virtual drop ins for volunteers to ensure continued engagement and space to raise issues or concerns.

• Support volunteer caseworkers undertaking their roles, providing advice on casework and stepping in to support clients where required.

• Oversee the appropriate collection and management of client information and data, ensuring that volunteers adhere to organisation policy at all times.

• Support volunteers to raise safeguarding / protection concerns through the appropriate channels. Escalate concerns where necessary. Support volunteer caseworkers through debriefs.

• Recruit, train and onboard new volunteers with the support of the Head of Department.

• Keep team procedure documentation up to date, implementing changes where required to keep pace with the ever-changing policy environment. Work with the Head of Department to proactively adapt the casework services provided to suit the needs of the communities we work with.

• Report on team progress to the Head of Department, CEO and senior leadership via pre-arranged channels and format.

• Work with the Head of Department to proactively identify systemic issues seen regionally and/or nationally and influence the direction of the Department. Contribute to evidence gathering and furthering any strategic litigation cases undertaken by the Department. 

• Develop and maintain a network of key contacts within relevant authorities, legal teams dealing with immigration and public law matters, and other NGOs focused on support of refugees and people seeking asylum.

• Attend and contribute meaningfully to team meetings.

• Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department. 

Individual casework

• Manage own limited, complex caseload of adult asylum seekers requiring legal representation where required to support the volunteer casework team.

• Communicate effectively and sensitively with clients and refer to legal firms. 

• Identify clients’ individual wellbeing needs and make onward referrals in line with this. Provide emotional support to clients through the process of claiming asylum in the UK.

• Liaise with legal teams on behalf of clients where necessary.

• Keep relevant records up to date to allow for quick and effective retrieval.

Person specification

• In-depth understanding of the UK asylum system

• Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these

• Ability to work sensitively with a diverse range of people, demonstrating cultural competence, respect and compassion

• Able to build positive relationships with a range of stakeholders including those from displaced communities, legal teams, and other charities

• Clear leadership ability, with the capability to act with initiative and drive

• An understanding of the volunteer experience including potential challenges volunteers may face

• Self-motivated and used to managing multiple priorities to meet deadlines

• Collaborative team member with excellent verbal and written communication skills

• Strong digital literacy, including ability to work on Google Workspace and Office 365

• Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset

Whilst not essential, we welcome applications from people with the following skills

• Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic

• Experience leading and managing volunteer teams from varied backgrounds

Application process

Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and what skills and experience you have that meets the person specification. The recruitment process will include two interview stages. We will be reviewing applications as they arrive and reserve the right to close the posting before the closing date.

Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to reply or feedback to applicants who are not successful in securing an interview. We do however thank you for your interest and taking the time to apply for this role.

Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration system. If you have first hand experience applying for asylum in any country, please let us know in your application. We do however respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.

We also recognise that experience comes from more than just employment history and encourage anyone who meets most of the specification for this role to apply even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at ukadmin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant to the role.

If you have any questions about this or need additional support with the application process for any reason, please contact us at ukadmin [@] care4calais .org.

We’re recruiting for a brilliant, committed and experienced fundraising professional to help build on the growth we’ve experienced in recent years, and move us to the next level.This is an exciting and inspiring opportunity for the right person, both in terms of the role itself, but also the key part you’ll play in helping to enable women who have survived trafficking and other forms of violence to recover and rebuild their lives.

An enhanced Disclosure and Barring Service check will be undertaken. Due to the nature of the work, this post is for women only.

Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Last time we asked, 100% said they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive
of one another.

Job description
We’re recruiting for a new Fundraising Manager to build on the growth and development we’ve experienced in recent years, and move us to the next level. You will work closely with senior leadership and colleagues across the organisation to
raise crucial funding, public support and awareness to underpin our organisationalstrategy. You will also develop and manage relationships with supporters and funders, as well as strategic partners and external suppliers as required.

Key tasks
● Management and development of all streams of fundraising
● Line management of 1x Fundraising Officer and 1x Grants Lead
● Management/liaison/briefing for external suppliers/freelancers/volunteers related to fundraising
● Uphold brand across fundraising
● Build and manage relationships, partnerships and connections to support Ella’s’ fundraising
● Lead on fundraising and related strategies and policies, and input into organisational strategies and policies
● Attend senior management meetings (weekly online), team check ins (weekly in-person) and other internal and external meetings online and in-person as required
● Monitor and report on targets

Additional tasks
● Support with Monitoring and Evaluation
● Support Ella’s’ communications as needed
● Represent and champion Ella’s at events, coalition groups, meetings and so on as appropriate
● Other tasks as required by Co-Directors or by role

More about Ella’s

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.

Here is a summary of our main activities:
● We run five safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
● We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
● We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our
organisation.
 

At Bluebell Wood Children’s Hospice, we care for children and young people whose lives are just too short. Our aim is to reach every family that needs our help and to offer them the very best choice of care. Did you know that every year we need to raise £6.5m to keep our doors open and only around 16% of our income comes from government sources, the rest has to be raised through fundraising activity.

Our services include short overnight stays and community breaks at home or in the hospice. We also support the whole family from diagnosis with our multi-disciplinary Family Support team who provide counselling, sibling support groups, music therapy and much more. Our care team support these families in our modern, purpose-built building. All our rooms bedrooms have a homely feel. We have a sensory room, spa pool, cinema room and six acres of gardens.

We support families from a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families and staff to use.

The role:

As our Fundraising Business Partner, you will be at the forefront of our regional fundraising team. You’ll work hand-in-hand with the Income Generation and Communications Director, crafting and implementing innovative, long-term strategies to expand and diversify our income streams. You’ll identify new opportunities, guide a talented team of six fundraising professionals, and build lasting partnerships that strive to reach our income aims.

Key Responsibilities:

· Management and Leadership: Develop and drive comprehensive fundraising strategies, ensuring alignment with our goals and exploring new funding avenues.

· Team Leadership: Mentor, manage, and inspire a high-performing fundraising team. Lead by example, foster professional development, and create an empowering culture.

· Income Generation: Lead of key fundraising campaigns and build relationships with major donors, corporate partners, and local communities. Work collaboratively with marketing to craft impactful marketing and engagement proposals.

· Business Partnering: Collaborate across all departments and with senior leadership to ensure our fundraising strategy integrates seamlessly with the broader goals of the hospice.

· Financial Management: Oversee budget allocation, reporting, and ROI maximisation to hit income targets and deliver on strategic plans.

· Compliance and Governance: Ensure all fundraising initiatives meet legislative and ethical standards and represent Bluebell Wood at events to foster new relationships and raise our profile.

The requirements:

· Proven leadership in fundraising with strategic vision and hands-on experience in managing successful campaigns.

· Strong interpersonal skills to nurture relationships with stakeholders, donors, and team members.

· Innovative thinking to bring creative, data-driven approaches to income generation.

· Resilient and adaptable mindset to navigate challenges and drive continuous improvement.

· Passion for our mission and a genuine desire to make a tangible difference in the lives of children and families.

In return, we can offer you a fantastic working environment and the following benefits:

· 33 days’ annual leave with the option to buy and sell

· Sick pay

· Health Care Cash Back Scheme

· Free counselling sessions

· Enhanced maternity pay

· Enhanced paternity pay

· Enhanced parental bereavement leave

· Compassionate leave

· Salary sacrifice scheme

· Training & Development

· Investment in your wellbeing

· Volunteering & shadowing days

· Free parking on main site

· Free drinks and subsidised meals

· Time off in lieu

· Uniform

· Eligible for NHS Blue Light Card

· Eligible for The Company Shop

At Bluebell Wood Children’s Hospice we value everyone who works with us, embrace individual differences and recognise that great things happen when we work together.

Previous applicants need not apply

Closing date:      2nd December 2024

Interviews: 13th December 2024.

Mercy Ships is at an exciting juncture. With two hospital ships delivering hope and healing in Africa, our UK office team is committed to engaging with new supporters – to double our fundraising income and significantly increase the number of incredible volunteers we recruit to serve on board. 

As part of our growth strategy, we are investing in our events programme across the Christian, Medical and Maritime audiences, and are looking for an experienced Events Manager to help us deliver in 2025. 

You will bring excellent organisational, planning, prioritisation and time management skills, and be able to inspire and coordinate both staff and volunteers (some of whom have served on our ships) in the process. 

The role will include coordinating everything from Major Donor dinners with our Royal International Patron, to organising our 80 strong volunteer team at the Big Church Festival, and corporate maritime conferences. 
 
This is a brand-new role reflecting our ambitions for growth. You will be part of a small, strong team and working closely with the Volunteer Team. 

We are looking for an eye for detail to ensure a high professional standard is maintained – often under pressure – and with budget experience of large (c£50-100,000) events, within a charity environment. 

Apply by 30 November. 

The British Society for Immunology (BSI) is recruiting a Marketing & Communications Officer to deliver engaging communications to a variety of audiences to drive the reach and influence of the Society’s work.

This role is split equally between supporting activities of the BSI and those of our publishing portfolio. On the BSI side, you will support in the development and delivery our marketing and communications activity through a variety of channels. Activities can include promoting our membership offering to immunologists working in academia, industry and the clinical sector, promoting key activities such as our events or training offerings, and supporting initiatives to raise the importance and influence of immunology. On publishing, marketing activities will be focused on increasing submissions and readership of our official journals, Clinical & Experimental Immunology, Immunotherapy Advances and Discovery Immunology, in particular building the reputation of our newer Open Access journals.

This creative role is a fantastic opportunity for someone with excellent communication and organisational skills and a passion for science, who is looking to build their expertise and experience working on impactful marketing and communications projects in an innovative charity.

Please read the full job description to find out more about the role. The deadline for applications is Tuesday 3 December. Interviews will be held via Zoom on Thursday 12 and Monday 16 December.

This is a permanent role working 35 hours per 5-day week. However, the British Society for Immunology is currently participating in a 4-day week pilot, which sees staff work 32 hours over 4 days. This role will be eligible to opt in to participate in this pilot. The role is based remotely, with office space available in London two days a week. Occasional travel into London is required.

Driven by our values and behaviours, we are a high-performing, ambitious and forward-thinking organisation, who value teamwork and collaboration. We encourage applications from individuals from all backgrounds who are inspired by our values and behaviours. If you have any questions, or if you need any adjustments to the recruitment process, at either application or interview, please contact us.

We request no contact from agencies. Due to the number of applications, only shortlisted candidates will be contacted after the application deadline.

Supporter Care Officer 

(England South)

£25,859 per annum (pro rata for part time hours)

 (Ref: SUS4343)

Full Time 37.5 hours per week – happy to talk flexible working

Contract: Fixed term until 30 June 2025

Base: Flexibility of hybrid working, with two days a week working from the Bristol hub.

About the role

It is an exciting time to join the charity as we make significant investments in the fundraising team to focus on promoting Liveable Towns and Cities and develop Paths for Everyone. Supporters and donors are at the heart of Sustrans work, helping us to achieve our overall mission of making walking and wheeling accessible for everyone.  In this role you will act as the primary contact point for donors and the general public, playing a key part in helping us to deliver a great customer experience.

You will be responsible for interactions and enquiries using a variety of methods (phone, email, letter, and digital channels) along with providing excellent customer service including taking and approving orders over the phone. 

We offer true hybrid working, with a mix of home working and the opportunity to work from our hub in Bristol, with flexible hours offered to suit individual circumstances.

About you

You should be a clear communicator and have experience in handling enquiries and complaints via phone, e-mail, and digital channels.

This is a customer centric role so you should have demonstrable experience in delivering high quality customer/supporter care.

With the ability to work and plan independently, you will also be comfortable working collaboratively and effectively across multiple teams.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 02 December 2024. 
• Interviews will take place in via MS Teams during the 11th or 12th December 2024

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Relate Mid & East Surrey, the leading provider of relationship support services across the region, is seeking an Operations and Services Manager who can run operations for an organisation that supports the local community with their relationships.

Healthy relationships between family members, partners, friends and colleagues are paramount to our wellbeing. Relate is here to develop and support relationships particularly by helping families, couples, individuals and young people make their relationships work better through counselling or mediation.

We are a thriving and successful charity with two centres, a charity shop and we operate within three local schools.

As part of the national federation of Relate, we are an independent local charity with a turnover of around £325k and deliver around 5000 hours of high-quality counselling per year. We offer face-to-face services as well as online webcam counselling services. Over the years we have established an exemplary team of supportive and conscientious individuals, made up of 2 clinical supervisors, 20 counsellors, 1 mediator, 9 Receptionists, 3 office staff and management and 4 volunteers.

We’re looking for an Operations and Services Manager who is passionate about supporting effective, high-quality service delivery within a charitable organisation. This is a senior role within our organisation so you will have a strong background in administrative and operational management, with experience in a client-focused environment. Your approach will be hands-on, and you’ll bring a positive attitude to overseeing day-to-day operations and managing a dedicated team of support staff and a small pool of reception volunteers.

We expect candidates to demonstrate an understanding of the kind of services Relate provides and a passion and commitment to our social purpose.

This is a part-time role for 25 hours per week, working across both our Epsom and Reigate centres, and some home working.

Salary £22,857 -  £25,000 per annum, depending on skills on experience (based on a full-time salary of £32,000 - £35,000)

This post is subject to a Standard DBS (Disclosure & Barring Service) Check.

Interviews will be conducted on a rolling basis and the role will be closed when we have successfully recruited.

Who we are looking for 

Ygam is seeking an experienced trusts and foundations fundraiser, or individual with transferable skills, to join our tight-knit and ambitious team. This role offers a fantastic opportunity to use your communication skills and initiative to manage and develop a pipeline of trusts and foundations income, spotting.  fundraising opportunities and developing relationships with potential donors. By writing proposals and managing a calendar of applications to trusts and foundations, you will not only hone your communication skills, bid writing experience, and administrative abilities, but also make a tangible impact on our mission to Safeguard our Digital Generation. 

You will: 

• manage and grow a portfolio of small to medium trusts and foundations, increasing income by identifying new prospects and through the stewardship of existing donors. 

• write high quality applications and communicate accurately and transparently on the progress made with donors’ funds.  

• work with our programme experts to develop expertise in key programme areas and build your knowledge of Ygam’s work. 

• support with applications and reports to large funders, corporates and other associated fundraising activity.  

The ideal candidate will be motivated, professional, and organised, with a knack for research. This role suits an ambitious self-starter with excellent IT, research, communication, writing and administration skills. We are looking for someone who believes in Ygam’s mission and is excited to collaboratively shape and develop our fundraising work

Main Role & Responsibilities 

The overall purpose of this role is to support the Head of Fundraising in establishing a robust trusts and foundations income stream as part of Ygam’s new Income Generation strategy, which underpins the organisation’s ambitious aims and objectives. This role offers a unique opportunity to make a significant impact in diversifying  our range of income streams to ensure financial health for the future of the charity, underpinned by sustainable and ethical fundraising models. 

You will have the chance to work with a diverse range of organisations, including trusts and foundations.  By developing and maintaining a calendar of applications, submitting compelling applications and managing successful grants, you will gain invaluable experience in strategic fund development. You will also play a key role in developing cases for support and building relationships with funders to strengthen the chance of bid success in both the short and medium term. 

Join us in this pivotal role and be part of a mission-driven team dedicated to making a difference. Your contributions will bolster our fundraising efforts and advance our mission in meaningful ways. 

Community Project Coordinator

Hours: Part-time, 21 hours per week (0.6 Full-Time Equivalent)

Starting salary: £25,767 (pro-rata)

Contract: Fixed term for 12 months. (Potentially longer dependent on funding).

Responsible to: Adult Projects Lead

Location: Office base is Chorley. A mix of home and office working, with a focus on travel to Burnley and Pendle for project delivery

An exciting opportunity has arisen to join our adults project team as a project coordinator. The postholder will have significant experience of engaging south Asian communities in Lancashire. Alongside working on Connecting Communities.

We are looking for an individual who understands the communities of Lancashire and the barriers to engagement they may face. Fluency in languages such as Urdu, Punjabi or Bengali is advantageous. The successful candidate will have excellent communication skills, with the ability to adapt to a range of audiences and with the ability to build relationships quickly with service users and professionals.

Lancashire Mind is an equal opportunities employer and welcomes applications from all sections of the community, particularly candidates with a lived experience of mental health conditions who fulfil all the criteria within the person specification.

We offer a workplace pension scheme, 28 days annual leave (plus bank holidays), a sick pay scheme, paid emergency and compassionate leave, regular supervision, and a variety of learning and development opportunities.

Please note: Lancashire Mind follows Safer Recruitment practices and have a commitment to safeguarding people who use our services. Therefore, this post is subject to a Disclosure and Barring Service (DBS) check. If invited to interview, we will ask you to provide evidence of your qualifications and right to work.

Applications must be submitted using a Lancashire Mind job application form, which can be downloaded from our Lancashire Mind website along with our recruitment pack which contains more information about this role.

Deadline for applications: 9am on Monday 9th December 2024.

Interviews for this post are scheduled to take place on Wednesday 18th December, in person at our office in Chorley. Please keep this date free as alternatives can’t be offered.

Registered Charity Number 1081427

Registered Company Number 3888655

There when it matters

Sue Ryder has an exciting career opportunity within our IT Directorate for an experienced and driven Head of Data and BI. You will have strengths in both hands-on technical application and development as well as Managerial aspects of the role. Leading from the front you will manage vital roles, including BI Development, Data Engineering, and Data Analysis.

The successful candidate will be solution focused with the ability to both communicate and work collaboratively with all levels of stakeholders both technical and non-technical.

About the role:
The role is crucial in developing organisation-wide reporting capabilities, providing strategic-level insights to our executive team and SLT, and ensuring the smooth integration of data from multiple sources. The Head of Data and BI will act as a key ally to operational teams, supporting them in achieving their goals while driving forward the charity’s ability to use data for decision-making and impact measurement.
Full dimensions of this role can be found in the supporting Job description.

About you:
• Key experience and proven ability in Power BI, SSIS, SASS, SSRS
• Comprehensive understanding of SQL and Data warehousing principles with experience of working with cloud-based data warehousing, data engineering, and CRM systems.
• Demonstratable experience of SQL Server and T-SQL with strong SQL skills in MS SQL.
• Strong understanding of data governance, GDPR, and data compliance standards.
• Experience in leading data strategy development and implementation.
• Experience of developing data warehouse capabilities in Microsoft Azure
• Experience of working in a matrix management environment
• Extensive experience of producing Mapping Specifications.
• An understanding of a broad range of integration approaches and technologies. SOAP, REST, Service Orientated Architecture
• A knowledge of diagramming techniques e.g. UML.
• Data modelling experience.
• Demonstrable knowledge and experience in problem, error and knowledge management, analysis, resolution and delivery techniques.
• Evidence of ability to undertake and deliver specific projects and supervise short term project teams, and ability to be flexible to prioritise workload under pressure.
• Experience working with and manipulating large datasets in a variety of formats, including complex data models
• Demonstrable ability to turn data into actionable insights

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.

We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.

If you want more than just a job, we want you.

Join the team and be there when it matters.

This role is part of the Wiltshire Service which provides individual and family support to domestic abuse victims and their children.

The Early Interventions Team act as the gateway for all domestic abuse and referrals to the Wiltshire Service. Working within an experienced and established team, the EI Triage Advisor will:

• Triage referrals, with a particular focus on domestic abuse referrals.
• Conduct risk assessments and offer immediate safety planning advice.
• Respond to safeguarding concerns.
• Signpost victims and professionals to other support agencies where appropriate.
• Offer specialist domestic abuse advice and support to professionals.

In addition, the role requires the building of effective relationships both internally within the Wiltshire Team and externally, supporting a multi-agency approach.

Main Duties and Responsibilities:

Working within the agreed policies, principles and codes of practice of FearFree, the post holder will:

Working with vulnerable people and risk management:

• Provide a victim focused service, with an understanding of the impact of trauma on vulnerable people.
• Demonstrate specialist knowledge and understanding of domestic abuse and how this may impact on the wider family unit.
• Provide advice, guidance and support to people who are victims of domestic abuse.
• Assess, manage and review risks to service users, colleagues and self, including the use of the dash risk assessment tool and SOAG (Severity of Abuse Grid).
• Make safeguarding referrals where appropriate: including to Children’s Social Care, Adult Social Care, Mental Health crisis teams and MARAC (multi-agency risk assessment conference).
• Work directly with individuals or groups as agreed with the Team Manager.
• Safeguard the health and welfare of service users and their families.
• Respond to emergencies and crisis situations including supporting a service user to access a place of safety if appropriate.
• Manage and support service users by telephone with low to medium support needs in line with the agreed values and aims of the service.
• Act as duty worker as part of a rota system. Duty shifts take place in the Trowbridge Office on weekdays between 9 and 5pm.

Team working

• Offer professional advice and support to multi-agency partners.
• Feedback to the Team Manager, Wiltshire Service Manager and/or other Support Workers any information related to the service users support needs or risk issues, and progress on support tasks.
• Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holiday and sickness.
• Work closely with other agencies, to network with, make referrals to and maintain good relationships with, and be able to disseminate information appropriately.
• Communicate with other staff, as well as the Team Lead and Wiltshire Service Manager, issues related to activities and work undertaken.

Administrative duties

• Help provide a responsive support service with a high quality of customer care.
• Answer the telephone and take messages and referrals, take action on messages and referrals and provide a triage service for all referrals.
• Assist in the referral process and EI follow up, contacting other agencies and helping to arrange appointments.
• Assist in the assessment and allocation of service users.
• Update written and computerised records with accurate clear information to deadline, including maintaining details of any special needs required by service users.
• Assist with monitoring and evaluation policies and procedures and producing reports.

Additional tasks and responsibilities:

• Ensure personal safety for self, other staff and service users at all times.
• Participate in personal training and supervision opportunities and attend team meetings.
• Carry out other tasks appropriate to the post, which may be identified as the service develops and as agreed with the Team Manager and Wiltshire Service Manager.
• FearFree is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.   

The post-holder will be responsible for Dorset County Hospital Charity’s fundraising communications, promoting the work of the Charity, in particular our £2.5M capital appeal, to contribute towards meeting our fundraising goals. The successful candidate will have prior experience of working as part of a communications/fundraising team, ideally in charity or health care sectors.

Main duties of the job

Work closely with the Head of Charity and DCH Charity fundraising team to ensure effective charity fundraising communications, ensuring agreed procedures are followed accordingly.

Take a proactive role to reaching audiences to communicate effectively with the public, fundraisers, staff and stakeholders.

Ensure effective communications, marketing and promotion of capital appeal activities, working with other colleagues as required, to maximise publicity and support for the capital appeal.

Produce fundraising stories for distribution via news releases to the media.

Design fundraising, digital and promotional materials using the Charity’s visual identity, such as leaflets, website, mailings, posters and presentations.

Plan, create and deploy social media content to promote Charity appeals, fundraising campaigns and events including graphics, photos and videos.

Generate new ideas and coordinate the development of digital innovation. Contribute clear, accurate and engaging digital content.

Maintain and update the Charity’s website and internal intranet (StaffNet).

Dandelion Time’s pioneering nature-based therapy seeks to rebuild the confidence and self-belief of children and families impacted by trauma, enabling them to take the necessary steps to move forward.  To support our expansion across Kent, we have an exciting opportunity to join our close knit and hugely supportive team as the Bid Manager.  We have just launched our five-year plan and need an experienced, confident and collaborative individual who will be able to hit the ground running.

Reporting to the Director of Finance and supported by an experienced part-time Bid Writer you will be lead on the development and implementation of the income generation strategy for bids, primarily from Trusts and Foundations. Your focus will be to identify a diverse range of high value opportunities to build a pipeline of sustainable income.

To excel in this role you will demonstrate significant experience of researching and writing detailed and compelling proposals for trusts.  You will have a proven track record of meeting and exceeding income targets, securing one-off or multi-year grants of five-figure sums or above and multi-year funding.  

Your excellent communication skills will enable you to cultivate and manage relationships with key decision-makers, including the day-to-day management of both new and existing funders.

Please be aware that your cover letter will be assessed as part of your application and should clearly set out how and why you meet the person specification for this job.

What can we offer you?

At Dandelion Time we always strive to achieve a happy and healthy work-life balance for all.  Where practicable we offer flexible working arrangements to allow you to work in a way that suits your individual lifestyle. 

• Hybrid working and flexibility in work patterns
• 25 days annual leave plus bank holidays (pro rata for part time staff) with the opportunity to purchase additional annual leave
• Generous enhanced sick pay
• Excellent communication and technology processes
• Skilled, supportive, collaborative and caring colleagues
• Working in and with nature and animals at our rural based settings
• Opportunity to enjoy be actively involved in our beautiful sites

You will be based at our West Farleigh (Maidstone) site but will on occasion visit our other sites including Shadoxhurst (Ashford) and Shorne (Gravesend) and new ones as we grow. Please note that public transport is limited at all our sites so you will need your own transport.

Safeguarding

Dandelion Time is committed to a culture that safeguards and promotes the welfare of children and their families with robust recruitment procedures that deter and prevent people who are unsuitable to work with children from applying for or securing employment within the charity.  All individuals working in any capacity at Dandelion Time will be subject to safeguarding checks in line with the statutory guidance Keeping Children Safe in Education.  This will include a satisfactory enhanced Disclosure and Barring Service check against both the Adult and Child Barred List service.  Evidence of ID, your right to work in the UK, your relevant qualifications, current address and satisfactory references are also a requirement.

Equality and Diversity

Dandelion Time is committed to creating a more inclusive organisation which benefits from a variety of perspectives and better reflects the communities we serve, to make smarter decisions and better support our families.  We expect all our people to be accountable for equality, diversity and inclusion at Dandelion Time. It is only by working together in unity that we can ensure that everyone can perform at their best. We warmly welcome applications from all sectors of the community and from a diverse range of genders, backgrounds, ethnicities, sexual orientations and physical abilities.

As part of our Safer Recruitment procedures, we proactively remove bias by ensuring whenever possible, the recruiting panel only receive anonymised applications to complete the shortlisting process.

#trustandfoundations

#grants

#multi-yearfunding