Literacy Jobs

Role Profile

Place of work: Hybrid, time split between home working, our office and out in the community of Cornwall (includes weekly face to face meetings in Cornwall)

Role summary

This role is to effectively engage with a diverse range of VCSE organisations and stakeholders in Cornwall through meetings, workshops, consultations, surveys, events, conferences etc. To strengthen our alliance-based model of engagement by expanding existing alliances and creating new ones.To bring the voice of the sector into the new integrated care area forums and community area partnerships. To bring together the VCSE sector around pertinent issues, so they can meet the needs of their beneficiaries and achieve their organisational outcomes.

Key Duties

• Manage and develop a range of thematic and place-based alliances, bringing together VCSE organisations to collaborate on shared community themes and challenges.
• Actively engage with integrated care areas, community area partnerships, and other strategic forums to amplify the voice of the VCSE sector. Ensure this engagement translates into actionable outcomes by integrating their insights into the planning, design, and execution of community-based services. For example, facilitate focus groups or workshops that allow grassroots VCSE feedback to be directly included in policy discussions, ensuring their needs and perspectives are supported.
• Be the first point of contact for fostering collaboration between the VCSE sector and public/private stakeholders, maximizing opportunities to collaborate and achieve shared priorities.
• Build trusted relationships with VCSE organisations and statutory partners, ensuring their representation and involvement in key strategic initiatives.
• Develop and facilitate alliances and working groups, nurturing new alliances as needed to strengthen the VCSE network and support.
• Lead the recruitment and election process for alliance chairs when necessary, ensuring a democratic approach.
• Use various engagement methods; including site visits, workshops, and consultation events. To foster direct communication and build the profile of VCSE organisations.
• Support VCSE organisations in understanding and navigating relevant policies, legislation, and best practices, equipping them with evidence-based strategies for effective service delivery.
• Provide timely, practical advice and support to grassroots and established VCSE organisations, enabling them to remain adaptable, agile, and responsive to evolving community needs.
• Facilitate creative discussions, undertake research, and deliver consultation events to promote collaborative problem-solving and community co-design.
• Represent VSF and the VCSE sector at senior leadership and thematic meetings, contributing to policy development and influencing service design and commissioning.
• Identify and communicate funding opportunities, supporting the preparation of collaborative funding applications and strategic initiatives that benefit VCSE organisations.
• Build internal and external connections to facilitate knowledge sharing, best practices, and resource sharing across the VCSE sector.
• Work closely with VSF leadership and the communications team to share intelligence, report activities, and ensure that information is accessible and tailored to the target audience.
• Maintain detailed records and data on sector engagement activities, using CRM tools to support communication and reporting functions.
• Proactively engage with and support BAME, vulnerable, and at-risk communities, ensuring their active involvement in co-designing community interventions.
• Participate in and contribute to collaborative event planning and delivery, including thematic campaign weeks and sector initiatives.
• Commit to ongoing professional development to remain informed of sector trends and research relevant to thematic and place-based work.

Person Specification

• We are particularly interested in individuals working within grassroots advocacy and support-focused VCSE organisations or those engaged in community-based systems and welcome secondment opportunities from all sectors.
• Is educated to degree level or equivalent with excellent literacy and numeracy skills.
• Solution-focused and able to communicate effectively, demonstrating excellent listening, interpersonal skills, and emotional intelligence.
• Excellent at building and maintaining trusted relationships with a wide range of people, organisations, and grassroots communities.
• Demonstrable experience of working with the VCSE sector, building, and sustaining productive partnerships, including with seldom-heard organisations.
• Skilled in producing compelling case studies and collating qualitative and quantitative data to showcase local, thematic, and strategic developments.
• Confident public speaker, facilitator, and presenter, effective in both online and in-person group settings.
• Proven track record of working collaboratively with diverse VCSE stakeholders and partners to achieve shared objectives.
• Adept at influencing, facilitating, and engaging with stakeholders to drive positive outcomes and transformative change.
• Capable of developing and maintaining strategic relationships with public sector commissioners, directors, and VCSE leaders.
• Reflective in practice, applying lessons learned to improve and achieve desired outcomes.
• Skilled in conflict mediation and fostering consensus among stakeholders.
• Understands safeguarding, anti-oppressive practice, equality, and diversity.
• Demonstrated ability to manage and meet stakeholder expectations, even when addressing conflicting priorities.
• Strong communication skills to convey complex information to diverse audiences.
• Possesses in-depth local knowledge of Cornwall and has experience working within the VCSE sector.
• Experience advising organisations on governance and best practices is desirable.
• Experienced in grant administration, distribution, and monitoring, with an understanding of tendering and funding processes.
• Committed to supporting grassroots organisations and amplifying their voices to ensure their needs are represented in decision-making spaces.

Other Requirements

• Possess a clean driving licence.
• Be familiar with all relevant Health and Safety, operational, personnel, customer care, Data Protection, and financial procedures, ensuring that all statutory obligations are complied with, especially in relation to licensing laws and first aid. 
• Complete a satisfactory DBS check. (This can be applied for on appointment)
• Any other duties as reasonably required by line management. 
• Work occasional evenings and weekends to attend meetings/events 

Interviews

Shortlisted candidates will be invited to meet the Engagement Team on 10th or 11th December. 
Formal interviews to be held on 18th December

Role Profile

Place of work: Hybrid, time split between home working, our office and out in the community of Cornwall (includes weekly face to face meetings in Cornwall)

Role summary

This role is to effectively engage with a diverse range of VCSE organisations and stakeholders in Cornwall through meetings, workshops, consultations, surveys, events, conferences etc. To strengthen our alliance-based model of engagement by expanding existing alliances and creating new ones.  To bring the voice of the sector into the new integrated care area forums and community area partnerships. To bring together the VCSE sector around pertinent issues, so they can meet the needs of their beneficiaries and achieve their organisational outcomes.   

Key Duties

• Manage and develop a range of thematic and place-based alliances, bringing together VCSE organisations to collaborate on shared community themes and challenges.
• Actively engage with integrated care areas, community area partnerships, and other strategic forums to amplify the voice of the VCSE sector. Ensure this engagement translates into actionable outcomes by integrating their insights into the planning, design, and execution of community-based services. For example, facilitate focus groups or workshops that allow grassroots VCSE feedback to be directly included in policy discussions, ensuring their needs and perspectives are supported.
• Be the first point of contact for fostering collaboration between the VCSE sector and public/private stakeholders, maximizing opportunities to collaborate and achieve shared priorities.
• Build trusted relationships with VCSE organisations and statutory partners, ensuring their representation and involvement in key strategic initiatives.
• Develop and facilitate alliances and working groups, nurturing new alliances as needed to strengthen the VCSE network and support.
• Lead the recruitment and election process for alliance chairs when necessary, ensuring a democratic approach.
• Use various engagement methods; including site visits, workshops, and consultation events. To foster direct communication and build the profile of VCSE organisations.
• Support VCSE organisations in understanding and navigating relevant policies, legislation, and best practices, equipping them with evidence-based strategies for effective service delivery.
• Provide timely, practical advice and support to grassroots and established VCSE organisations, enabling them to remain adaptable, agile, and responsive to evolving community needs.
• Facilitate creative discussions, undertake research, and deliver consultation events to promote collaborative problem-solving and community co-design.
• Represent VSF and the VCSE sector at senior leadership and thematic meetings, contributing to policy development and influencing service design and commissioning.
• Identify and communicate funding opportunities, supporting the preparation of collaborative funding applications and strategic initiatives that benefit VCSE organisations.
• Build internal and external connections to facilitate knowledge sharing, best practices, and resource sharing across the VCSE sector.
• Work closely with VSF leadership and the communications team to share intelligence, report activities, and ensure that information is accessible and tailored to the target audience.
• Maintain detailed records and data on sector engagement activities, using CRM tools to support communication and reporting functions.
• Proactively engage with and support BAME, vulnerable, and at-risk communities, ensuring their active involvement in co-designing community interventions.
• Participate in and contribute to collaborative event planning and delivery, including thematic campaign weeks and sector initiatives.
• Commit to ongoing professional development to remain informed of sector trends and research relevant to thematic and place-based work.

Person Specification

• We are particularly interested in individuals working within health-related VCSE organisations or those engaged in the broader health system and welcome secondment opportunities from all sectors.
• Is educated to degree level or equivalent with excellent literacy and numeracy skills.
• Solution-focused and able to communicate effectively, demonstrating excellent listening, interpersonal skills, and emotional intelligence.
• Excellent at building and maintaining trusted relationships with a wide range of people, organisations, and grassroots communities.
• Demonstrable experience of working with the VCSE sector, building, and sustaining productive partnerships, including with seldom-heard organisations.
• Skilled in producing compelling case studies and collating qualitative and quantitative data to showcase local, thematic, and strategic developments.
• Confident public speaker, facilitator, and presenter, effective in both online and in-person group settings.
• Proven track record of working collaboratively with diverse VCSE stakeholders and partners to achieve shared objectives.
• Adept at influencing, facilitating, and engaging with stakeholders to drive positive outcomes and transformative change.
• Capable of developing and maintaining strategic relationships with public sector commissioners, directors, and VCSE leaders.
• Reflective in practice, applying lessons learned to improve and achieve desired outcomes.
• Skilled in conflict mediation and fostering consensus among stakeholders.
• Understands safeguarding, anti-oppressive practice, equality, and diversity.
• Demonstrated ability to manage and meet stakeholder expectations, even when addressing conflicting priorities.
• Strong communication skills to convey complex information to diverse audiences.
• Possesses in-depth local knowledge of Cornwall and has experience working within the VCSE sector.
• Experience advising organisations on governance and best practices is desirable.
• Experienced in grant administration, distribution, and monitoring, with an understanding of tendering and funding processes.
• Committed to supporting grassroots organisations and amplifying their voices to ensure their needs are represented in decision-making spaces.

Other Requirements

• Possess a clean driving licence.
• Be familiar with all relevant Health and Safety, operational, personnel, customer care, Data Protection, and financial procedures, ensuring that all statutory obligations are complied with, especially in relation to licensing laws and first aid. 
• Complete a satisfactory DBS check. (This can be applied for on appointment)
• Any other duties as reasonably required by line management. 
• Work occasional evenings and weekends to attend meetings/events 

Interviews

Shortlisted candidates will be invited to meet the Engagement Team on 10th or 11th December. 
Formal interviews to be held on 18th December

Office Administrator

Hours: Full-time - Permanent
Reports To: Operations Manager
Place of Work: London - Streatham, Clapham, Croydon
Salary: £25,235

Transform lives with The Nehemiah Project! We are seeking a dynamic and compassionate person to join our team as an Office Administrator. This is a full-time permanent position, working Monday to Friday. In return, you will receive a salary of £25,235, be enrolled into our staff health and wellbeing plan, and become part of our Nehemiah culture that is supportive, honest and incredibly rewarding. 

What we are looking for

• Someone who has excellent personal organisational and relationship-building skills
• A welcoming and warm first impression – whether it is in person or via phone/email, you will often be the first person that people talk to when first engaging with Nehemiah
• A commitment to being a positive model of our Values
• A good level of computer literacy and proficiency in applications such as MS Office, Salesforce (or something similar)

Objectives of this Role

• To support the smooth running of the Recovery Programme Office 
• To manage Nehemiah Residents’ Housing Benefit applications and accounts
• To liaise with the Volunteer Coordinator in assisting and supporting volunteers
• To maintain records and present management information reports to the CEO 
• To work with staff to ensure the efficient functioning of the Nehemiah houses, including maintenance reporting, compliance checks, purchasing and budgeting 

Please look at our Job Description and Person Specification for more details – even if you feel like you don’t tick every box, please don’t be discouraged from applying - we would still like to hear from you! 

Perhaps most importantly...it is our expectation that anyone who is a part of Nehemiah aligns with and can demonstrate use of Our Values:

Belief: We believe in everyone’s potential for positive change
Respect: We value each other’s choices and differences
Kindness: We show empathy through our actions
Honesty: We build trust through being truthful
Empowerment: We help each other find our own purpose

What you can expect from us

• A 35 hour working week Mon-Fri, with an additional monthly paid on-call requirement
• 25 days annual leave, plus Bank Holidays
• A contributory pension scheme: Nehemiah will contribute the equivalent of 3% of your annual salary
• Staff Health Plan that includes insurance and wellbeing packages

Why Nehemiah?

Make a direct impact on the lives of those in need and bring positive change to the local community
Work with a passionate and talented team committed to our mission
Benefit from opportunities for skill development, leadership growth, and career advancement 
Experience a culture that values innovation and always looks to refine our best practice

Application Process:

30 minute video call with a member of our recruiting team
In-person interview with relevant members of the management team (45mins-1hr)

To be considered please submit a CV and Supporting Statement/Expression of Interest

Interviews to be held on a rolling basis

This post will require an Enhanced DBS check to be processed for the successful applicant 

REF-217 846 

Samaritan’s Purse is looking for a well-connected individual to act as our London Donor Ministries contact. This would either be a Donor Ministries Associate or Donor Ministries Manager.

The role is full time, remotely based, but with one day a week from our National Ministry Centre in Coventry.

The role will involve working some Sundays, when church opportunities occur.

To be suitable for this role you will need to good networking leads within a Christian context. You will enjoy getting to know people and prayerfully nurturing relationships. You will have a clear delivery and the ability to present at, lead or on occasion take a church service. Further information can be found in the Job Description.

In accordance with the Equality Act of 2010 and due to the nature and context of the role there is an ‘occupational requirement’ for the post holder to be an evangelical Christian. The job holder should be committed to the purpose of SPI and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.

Assert is a small team of advocates working as a project within Mental Health Resource charity and as part of the Kent Advocacy partnership. We provide high quality, issue-based advocacy and statutory IMHA services to individuals affected by mental health problems, often detained in medium and low secure units and in acute inpatient settings. We also provide community advocacy in West Kent, Dartford, Gravesham and Swanley.It can be a tough job, but in return you will receive competitive pay, training, benefits and have the support of a strong team. You will have the opportunity to expand on your existing skills and attributes required for the role. Training will be provided if you are not yet qualified as an IMHA.

You will have excellent interpersonal and communication skills and show confidence and assertiveness when required. You will understand the diverse needs of people affected by mental health problems and how these differ for those detained in inpatient settings from those requiring support in the community. You will need to be resilient, comfortable working within professional boundaries and have the ability to cope with sometimes challenging people and environments. In addition, you will have strong organisational skills and be able to work on your own initiative, as well as within a team.

You will have a natural confident and calm manner and key skills of honesty, trustworthiness, and respect for confidentiality.

You will be passionate about mental health advocacy. Ideally, you will have experience of working as an advocate, and if you are not qualified as an IMHA, you will be expected to undertake training. The IMHA training takes approx. 1 year. *

A willingness to work within a diverse range of environments is essential as is the ability to work with people from a wide range of backgrounds and experiences. A current driving licence and access to your own transport is essential. 

The role is offered on a full-time basis, however part-time hours will also be considered. You will be office-based in Maidstone with scope for hybrid working where practical. We offer attractive benefits including a competitive salary, flexible working, up to 4% pension contributions, generous annual leave rising to 30 days after 10 years’ service, birthday leave, winter wellbeing leave,  employee assistance programme, strong team support and clinical supervision.

An Enhanced DBS check will be required for the role.

For further information please read the job description and person specification. If you would like to have an informal conversation about the role or require further information, please contact Leigh Attwood. To apply, send a covering letter explaining how you meet the criteria in the person specification with copy of your current CV.

Only applications with a covering letter will be considered for shortlisting.

Closing date: Monday 2nd December at 9am

Interview date: Tuesday 10th December in person in Maidstone

Mental Health Resource is committed to equal opportunities and promoting diversity and encourage applications from all sections of the community.

* In line with our organisational policy, if you leave within a certain timeframe, you may be asked to repay the cost of the training

JOB SUMMARY

To provide statutory issue-based advocacy to people detained in acute psychiatric hospitals and forensic hospitals/rehab units across West Kent and community advocacy to people with mental health difficulties in the community in West Kent, ensuring that their views, wishes and needs are taken into account and expressed and heard.

DUTIES AND RESPONSIBILITIES

1. To provide independent mental health advocacy to eligible patients in accordance with the provisions Mental Health Act 2007 as amended and as detailed in the Code of Practice to the Act

2. To provide independent, issue-based advocacy in the community as appropriate.

3. Ascertain the needs and wishes of clients and act only under instruction of clients.

4. To telephone and meet with clients on the ward or another convenient location to help them prepare for meetings and to attend appointments with them to speak on their behalf if required, take notes and ensure that they understand the proceedings.

5. To help clients understand what is being considered around their care, treatment and support and the impact of any decisions made.

6. For independent mental health advocacy, to explain to people what their options and rights are and to support them to communicate their wishes so that they can participate as fully as possible in the decisions affecting their care.

7. To liaise with, and on occasion to challenge, NHS, care professionals or local authorities as appropriate to ensure that due processes have been followed.

8. To raise any safeguarding issues in line with Mental Health Resource’s policy and procedures.

9. To maintain accurate and timely records of all interactions with clients in accordance with statutory requirements, relevant legislation and in line with the requirements of our funders.

10.  To meet monthly targets for chargeable work, by service delivery and accurately recording details of work completed on the database in a timely manner.

11.  To provide information, reports and statistics as required.

12.  To develop and share good practice and learning with colleagues and contribute to the promotion of a culture of continuous service improvement and support.

13.  To deliver awareness raising sessions to staff on wards and training to staff on advocacy and the service available.

14.  To build and maintain good working relationships with professionals, attending meetings and promoting the service.

15.  To promote the service through the distribution of publicity material, liaison with statutory and voluntary services and where appropriate through the media and presentations to local groups within the agreed charity policies

16.  To undertake appropriate training in order to gain an advocacy qualification.

GENERAL

17.  To attend and participate in meetings of the project team, charity staff and other bodies as required.

18.  Adhere to and keep up-to-date with organisational policies, guidelines and procedures and best practice requirements

19.  Represent Mental Health Resource in a knowledgeable and professional manner at all times

20.  To participate in charity events, networking events, and any other relevant event as and when required.

21.  Maintain appropriate professional boundaries at all times

22.  Participate in regular supervision, team meetings and other meetings as required

23.  Identify own training and development needs in conjunction with your line manager and participate in training opportunities as directed

24.  Undertake any such additional duties as necessary in relation to the role or as requested by the Charity Manager

25.  To maintain records of hours worked and to complete accurate expense returns.

26.  To carry out any tasks reasonably requested of them by the Line Manager

An enhanced DBS check is required for this role.

ADVOCATE (IMHA and General)

PERSON SPECIFICATION
Essential Criteria

Assessment process (A = demonstrated through application / I = demonstrated at interview) 

• Understanding and knowledge of the needs of people with mental health problems, including those detained under the mental health act   (A.I) 
• Excellent interpersonal skills and ability to work with people from a variety of backgrounds and experiences (A.I)
• Excellent communication skills, both written and oral, including on the telephone, in person, over video link and through presentations, demonstrating confidence and assertiveness (A.I)
• Emotional resilience and the ability to cope with sometimes challenging people and environments (A.I) 
• Experience of identifying and meeting the needs of individual people (A.I) 
• Ability to work within professional boundaries (A.I) 
• Good organisational and administration skills to manage own workload and appointments (A) 
• Ability to work under pressure and to meet targets and deadlines (A.I) 
• Good time management and ability to work flexibly and prioritise tasks required (A.I) 
• Computer Literacy and a good working knowledge of Outlook and Word (A) 
• Ability to work as part of a team and act on own initiative (A.I)
• Personal commitment to equal opportunities (A.I) 
• Hold a valid driving license with access to transport in order to visit locations across West Kent (A)

Desirable Criteria

• Previous experience of working as an advocate. (A) 
• Experience of working with people with mental health problems either in a professional or voluntary capacity (A) 
• Experience of facilitating training (A)
• Experience of working with a database and using Excel spreadsheets (A) 
• An understanding of the statutory rights of people detained under the mental health act (A) 

About the role

We are seeking a dynamic Operations Manager to lead the next phase of our development, building on the strong foundation we've established.

In this key leadership role, you'll ensure smooth, efficient operations across all functions, including finance, HR, facilities and communications, managing a small, dedicated team. Your work will directly support our teams in delivering vital services, reaching key targets and achieving our mission, offering you the chance to make a lasting impact in a growing, purpose-driven organisation.

This fast-paced role requires a proactive, resourceful individual who can manage daily operations while considering the bigger picture to implement new ways of working. As part of the Senior Management Team, you'll also help shape and deliver our organisational strategy.

Additionally, you will have the unique opportunity to co-lead our participation in the London Communities Human Rights Programme, a four-year project aimed at embedding a human rights-based approach in all areas of our work, in collaboration with the British Institute of Human Rights.

Key Responsibilities

• Finances
  • ​Ensure robust financial management and controls, supported by the Director and an external financial consultant, with a focus on achieving value for money; effective risk management; timely and accurate reporting; increased financial literacy within the organisation and efficient use of resources.
• HR
  • ​Lead the development and implementation of HR initiatives, systems and procedures that are efficient, aligned with best practices and reflect our values and strategic goals. Ensure staff are well-supported, with a robust performance management system in place across the organisation. Collaborate with the Senior Management Team to foster a learning culture, enabling staff to work at their best and achieve success as a team.
• Facilities and Compliance Management
  • Ensure efficient management of facilities and full compliance with legal and regulatory requirements across health and safety, data protection, cybersecurity and other operational standards. Collaborate with the Senior Management Team to uphold quality standards, including the Advice Quality Standard, Office of the Immigration Services Commissioner, London Youth Quality Mark and Investing in Volunteers.
• Other
  • Oversee the management of IRMO’s social media platforms and website
  • Oversee the organisation of key events, including our Annual General Meeting, staff meetings, training sessions, strategy day and other organisational events
  • Lead, inspire and manage the Operations team in line with IRMO's policies and procedures, supporting team members to achieve their full potential

Person Specification

• Essential
  • At least three years of experience in a similar role
  • Strong understanding of finance and budget management for an organisation of IRMO’s size (£850,000 turnover)
  • Experience with QuickBooks or similar accounting software
  • Understanding of UK employment law, HR best practices, health and safety, data protection and safeguarding
  • Excellent written and spoken communication skills in English
  • Tech-savvy, including knowledge of Google Workspace and Microsoft applications
  • Strategic understanding of how financial and operational management supports service delivery, with a commitment to continuous improvement
  • Skilled in streamlining systems, processes and procedures for enhanced efficiency
  • Proven ability to take ownership of projects from conception to completion with minimal oversight
  • Highly organised, able to manage workloads and balance tasks effectively in a fast-paced environment
  • Adaptable and proactive, capable of solving problems independently with limited resources
  • Excellent interpersonal skills, with a collaborative approach and the ability to handle sensitive information discreetly
  • Understanding of charity governance and the challenges facing the charity sector
  • Strong understanding of issues facing migrants in the UK, particularly the Latin American community
  • A commitment to IRMO's vision, mission, and values
• Desirable
  • AAT Level 3 Advanced Diploma in Accounting (or equivalent) or equivalent work experience
  • Ability to communicate in Spanish and/or Portuguese

We aim to recruit the most suitable candidate for each role and welcome applications from individuals of all backgrounds. We particularly encourage applications from individuals who identify as members of underrepresented or minoritised groups, as well as from Latin Americans and those with lived experience of the immigration and asylum system, to better reflect the community we serve.

37 hours per week / Permanent / Based onsite at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview).

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Working within the Impact and Improvement Team, you will be responsible for championing data-driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making.

In delivering the role, you will build engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBox and other analytics platforms and help to upskill data literacy skills across the organisation.

Key responsibilities:

Insights, analytics and reporting

• Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way
• Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle
• Work with the Head of Improvement and Impact to identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency

Data systems and processes

• Working closely with business system owners, the Head of Improvement and Impact and IT Managed Service Provider to establish high quality systems and tools for capturing, organising and using data
• Act as the lead for our built on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system
• Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will already have experience complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem-solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data.

You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them.

Location: Oxfordshire
Salary: £35,500 (full time equivalent)
Hours: 22
Department: Finance and Operations
Job Type: Part time
Contract Type: Permanent

Key purpose:

The Executive Assistant make a vital contribution to RABI by providing the Council of Trustees with a range of professional administrative and strategic support. The role is fundamental to ensure the ongoing development and implementation of governance policies and procedures and provide advice on wider governance issues.

Key responsibilities:

- Promoting excellent standards of governance that support strategic decision making
- Developing and implement governance policies and procedures and identify and advise on governance issues as required
- Developing and managing support systems for the Council of Trustees, including appointment, induction, appraisals and training
- Ensuring good quality information flows between the Council of Trustees, Senior Leadership Team and wider charity
- Setting-up Council and Trustee Committee Meetings, including accommodation and hospitality as necessary
- Providing administrative support to the Council and Trustee Committees including the preparation, coordination and circulation of meeting papers
- Acting as a point of contact for the Council of Trustees
- Ensuring that a formal schedule of matters for Trustee decisions is maintained

Person Specification:

Essential

- Previous experience of working to support charity trustee boards
- Experience of charity governance and best practice
- Affinity with the mission and objectives of RABI
- Managing critical contacts and relationships with internal and external stakeholders
- Discretion and ability to maintain confidentiality
- Excellent administrative and prioritisation skills with the ability to multi-task and manage multiple deadlines
- Pro-active, self-motivated team player who is confident taking the initiative and working independently.
- An outstanding communicator, with ability to communicate succinctly on complex issues
- Excellent problem solving
- Excellent writing skills
- IT literacy
- A full UK driving licence

Desirable

- Farming knowledge/background or an interest in agriculture and the people who work in it

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

REF-218114

Job Title: Project Producer

Company: Coram Shakespeare Schools Foundation 

Contract: Fixed Term - 12 months 

Hours: 28 hours per week

Salary: £28,000 per annum (FTE £35,000)

Location: Coram Campus, Bloomsbury, London, with home working 

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.

Founded by Thomas Coram we are the first children’s charity, helping vulnerable children and young people since 1739. Today, the Coram group supports more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Shakespeare Schools Foundation

Coram Shakespeare Schools Foundation (CSSF) is a national cultural education charity that exists to instil curiosity and empathy, aspiration and self-esteem, literacy and teamwork - giving young people the confidence to stride onto whatever stage they choose. Our programmes follow a rigorous and supportive process to train teachers and young people in an active and ambitious way of working with Shakespeare.

About the Role

This role will lead the development of new, impactful arts projects for young people, focusing on disadvantaged communities in line with the charity’s 2030 Strategy.

We seek a Producer with strong creative judgment, experience scoping and piloting theatre- or arts-based projects, and the ability to collaborate across disciplines. Excellent communication, organisation, creativity, and innovation are essential. The successful candidate will align with Coram Shakespeare Schools Foundation’s mission and demonstrate excellent advocacy skills, flexibility, and ability to work well under pressure.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Monday 16 December 2024 at 12pm 

Please note that we will be reviewing applications and scheduling interviews on a rolling basis.

Coram Shakespeare Schools Foundation is an equal opportunities employer and welcomes applications from all sections of the community. We encourage applicants from minority ethnic backgrounds to join our teams. Whilst we have a diverse team, we recognise we are a predominantly white workforce and are committed to encouraging candidates from diverse communities in order to improve the services we provide to children and schools.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Business Development Co-ordinator – 18-month Fixed Term Contract

Location: Oxfordshire
Salary: £18,285 (actual based on working hours)
Hours: 20
Job Type: Part time
Contract Type: Fixed Term Contract

Key Purpose:

The Business Development team leads and co-ordinates pilot service projects for RABI and runs the mental health training programme.

This role would include helping facilitate the day-to-day running of the mental health training programme and its development and expansion, as well as the integration into the new CRM system.

The role will involve an element of cross departmental working, to ensure both the smooth running of the service, but also the development of it to ensure it reaches its full potential.

Implementing relevant procedures and processes, revising and facilitating continuous improvement will be key to the success of the role, with a focus on reporting and integrating the service into the CRM. 

Building and maintaining successful working relationships both internally and externally and ensuring the highest standards of service delivery are essential to the role.

Key Responsibilities:

• Day to day management and delivery of RABI’s mental health training.
• To collect and track data on the effectiveness of the mental health training, and impact reporting.
• Work to develop RABI’s mental health training service to maximise its impact and effectiveness across the wider farming community.
• To integrate the mental health training service from booking through to invoicing and reporting, within the CRM system, to ensure all data is captured, relationships managed, and reporting provided.
• To support the delivery of new projects and pilots as required.
• To support the Business Development team in developing policies and processes to ensure the smooth running of the department.
• Be an ambassador for Business Development internally within RABI and with external organisations.
• Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
• Undertake any other responsibilities commensurate with the post which management representatives may require.

Person Specification:

Essential

• High computer literacy and technical skills including the use of Microsoft Office programmes, databases and CRM systems.
• Preparing data and samples to support with Departmental and Organisational reporting. 
• Good ability to manage feedback and data reporting skills.
• Excellent communication skills and ability to understand and translate complex information to a variety of audiences.
• Negotiation and influencing skills and the ability to work with people at all levels with tact and diplomacy.
• Excellent organisation skills and the ability to manage own workload and priorities.
• Affinity with the goals and objectives of RABI.
• Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.

Desirable

• Farming background or knowledge of the farming community environment. 

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities. 

REF-217989

Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.

We have an exciting opportunity to join our fantastic Royston team as an Assistant Manager.

Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.
Please note this role includes working every Sunday.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you!

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• The ability to work collaboratively and consultatively with the Shop Manager
• Ability to lift and carry bags of stock up to 10kg's.
• Be able to lead a team of volunteers and staff
• Ability to delegate and coach staff
• Excellent customer services skills
• The ability to manage time under conflicting priorities
• IT literacy and numeracy skills

Ideally you will also have:

• The ability to understand and establish successful retail processes
• Ability to understand basic financial reports
• Experience in a customer facing role

What we offer in return:

• A 20 hour working week
• 25 days holiday (pro-rata) + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Who we are

Galapagos Conservation Trust (GCT) is the only UK registered charity to focus exclusively on supporting the conservation and sustainability of the Galapagos Islands, Ecuador. Our programmes respond to major threats to the Islands and the surrounding marine reserve including pollution, invasive species, overfishing and climate change. We take a ‘science to solutions’ approach, ensuring our programmes are based on robust science and result in solutions being implemented. We work in collaboration with an ecosystem of partners, taking a ‘grassroots to Government’ approach to ensure conservation solutions are co-designed, accepted, and effective.

Role Description

Our membership community are the lifeblood of GCT, representing a passionate group primarily based in the UK, inspired by the magic of Galapagos. Through their membership donations, this community provides a critical stream of income, protecting this special place long after people visit and represent our best advocates for protecting Galapagos into the future. We are seeking a special individual who can help us reach more of this UK audience and catalyse a growth in new supporter recruitment. At GCT, we truly believe that regenerative tourism can be part of the solution for conservation and this role will also drive stronger connections with tourism businesses and other targeted corporates to grow GCT’s income, donor recruitment opportunities and also to disseminate messaging to influence more sustainable practices in the Galapagos tourism industry.

Reporting to the CEO, the Membership & Regenerative Tourism Manager will drive the development and implementation of three key GCT strategies: Membership, Corporate fundraising & Regenerative Tourism. The role will line manage the Individual Giving Fundraiser who is responsible for managing GCT’s contact database and membership/corporate fundraising administration.

What you’ll deliver:

Membership

· Working with the Individual Giving Fundraiser you will oversee a growth in GCT’s membership (targets to be agreed upon appointment) whilst ensuring our strong record of supporter retention is maintained, ensuring our members feel a valued part of protecting Galapagos.

· Working with the Individual Giving Fundraiser and Communications team, you will develop and deliver high quality communications to members and tourism contacts, growing recruitment and ongoing engagement.

· Working with the Individual Giving Fundraiser you will manage GCT’s contact database (CRM) and will refine GCT’s membership, supporter and corporate data tracking processes, reporting monthly and quarterly indicators to the Senior Leadership Team and Board.

· You will ensure robust administration of membership, supporter and corporate income, with an ‘all-hands-on-deck’ attitude during busy income processing times.

· You will lead promotional activities for legacy gifts, stewarding legacy pledgers.

· You will support the Senior Philanthropy Manager in donor relationship management, ensuring a strong donor journey at all levels.

· You will provide strategic input to the CEO for ongoing membership, tourism and corporate fundraising strategy delivery and development.

Corporate Partnerships

· Working with the CEO and Senior Philanthropy Manager, you will review and relaunch GCT’s corporate membership/ sponsorship scheme in 2025 linking with GCT’s 30th Anniversary.

· Working with the Senior Leadership Team you will support the development and implementation of GCT’s first Galapagos Regenerative Tourism Partner initiative (aiming to generate c. £50K per year towards regenerative tourism work).

· You will continue recruitment and cultivation of GCT’s corporate partners from the travel industry and other industries, ensuring partnership deliverables and income targets are met.

· You will support the Senior Philanthropy Manager with logistics, promotion and fundraising strategies for the GCT cruises.

Regenerative Tourism

· You will stay informed of tourism news from Galapagos and trends for UK tourists including attending relevant networking events, updating the wider GCT team on a quarterly basis.

· Support GCT’s position on the Galapagos Regenerative Tourism Working Group.

· Ensure opportunities to share regenerative tourism messaging are optimised to increase industry uptake of biodiversity and local community positive solutions.

General

· Stay informed of existing and new fundraising legislation and guidance from the Fundraising Regulator, keeping the Senior Leadership Team updated of any changes.

· Support for GCT events such as our annual Galapagos Day.

· Ensure GCT’s fundraising and contact data management policies are kept up to date and implemented across the organisation.

· To support other team members as required at busy times.

About You: Person Specification

Who we are looking for:

· An enthusiastic and experienced fundraiser with a true passion for the natural world, keen to drive ambitious strategies to grow our impact.

· An experienced community cultivator and relationship builder, supporting thriving networks of contacts.

· An excellent communicator with experience of customer communications, confident at networking, representing the organisation and recruiting new supporters.

· A highly organised, target driven and goal orientated individual who has strong experience of motivating others and managing happy, productive teams.

· A self-starter who will be responsive to the changing demands of a growing organisation and is willing to drive change within the organisation and challenge current processes where appropriate

Work Experience & Skills Required:

o Experience delivering six figure annual income targets.

o A demonstrable track record in membership management and/or corporate fundraising.

o Skilled networker with proven ability to develop and cultivate new relationships and steward existing ones.

o Highly organised with the ability to plan, prioritise and deliver to tight timeframes.

o Strong finance/budget planning experience with ability to track targets, RoI and KPIs.

o Excellent written and verbal communications skills, experience in best practice customer service.

o High digital literacy, confident in a variety of softwares (e.g. Excel and other Microsoft Office programmes, databases and CRM systems).

o Excellent team management skills with evidence of supporting others to achieve their potential, experience in training others desirable.

Desirable:

o Experience working in the charity sector and particularly in environment/conservation or the tourism sector will be an advantage.

o Evidence of fundraising and/or marketing skills e.g. a qualification or training course is desirable.

o Spanish language ability is an advantage but not critical to this role.

o Confidence in public speaking to a variety of audiences and experience facilitating workshops is beneficial.

Place of work: GCT offices, central London (UK) with potential for occasional national and international travel; based in London office at least 2 days per week, option to work from home up to 3 days per week. This is a UK-based role, please only apply if you are legally entitled to work in the UK and can easily travel at least two times a week to our London office (near Waterloo).

Hours of work: 35 hours (5 days) per week.

Salary: £32,000 - £37,000 depending on experience, 25 days of annual leave plus bank holidays

Reports to: CEO

Line Manages: Individual Giving Fundraiser, possible intern/ volunteer/ consultant management

Closing Date: 12 noon, Thursday 5 December 2024. First interviews planned for week of 9 December.

To Apply:

Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.

" Package Description:

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future. 

• Supporting with project management by tracking deadlines and deliverables, ensuring projects are completed in time.
• Developing and maintaining professional relationships with stakeholders both internal and external.
• Undertaking analysis of data, extracting insights from reports and compiling into presentations and other documents.
• Managing the Chief Executives/People & Culture Director’s calendar, scheduling meetings, appointments and travel arrangements. 
• Preparing and organising documents for meetings including agendas and presentations. Taking minutes during meetings and distributing to relevant parties. 
• Adopting a growth mindset, identifying opportunities for personal development.

• Qualification level 4 or above in a business-related field 
• Excellent verbal and written communication skills and can produce reports
• Excellent organisational skills. Can negotiate and prioritise to meet needs.
• Good level of computer literacy including all Microsoft Office Applications and competent user of Excel and PowerPoint.
• Able to work to deadlines and prioritise own workload.

Benefits

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. 

You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

"

The Role:

Hackney has a longstanding reputation of being open and welcoming to refugees, migrants and asylum seekers - both as a Council and a community. The London Borough of Hackney is committed to ensuring people arriving in Hackney feel welcome and safe, and can access the support that is available. The Council has passed a motion to become a Borough of Sanctuary, and the Welcome Hackney service plays a key role in achieving this.

This role sits within the Welcome Hackney team. Welcome Hackney supports residents who are currently seeking asylum, have refugee status, or arrived in the borough via the Homes for Ukraine or resettlement schemes. The team also supports migrant residents with no/insecure status who face additional barriers to accessing services.

The purpose of the role will be to set up and manage services which ensure that refugees, migrants and asylum-seeking residents can access the support they need, as well as influencing systems to ensure services are available and accessible. The role will identify any gaps in service provision, working with residents and the voluntary and community sector towards creating a welcoming environment for refugees, migrants and asylum seekers.

If you have any questions about the role, please contact Eden Munro, Programme Manager, Welcome Hackney.

Skills & experience:

· Strong project management, organised with excellent use of project plans - proactive and work independently to ensure that key project milestones are completed on time and a high standard and projects are progressing within scope, time and resource constraints.

· Strong stakeholder management, good at relationship building, cross sector working, influencing and working collaboratively.

· Established experience of working with refugees, asylum seekers or migrants (people with lived experience are particularly welcome)

· Solutions focussed with a can-do approach. Proactively and independently finding solutions to barriers.

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.

This application process replaces a supporting statement.

Closing date for applications: 8 December 2024 (22:59).

Interview date: January 2025

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available.

Closing date: 8 December 2024.