Library Jobs

Age UK's Digital & Technology division is recruiting for a Service Desk Team Leader to join our customer-centric team.

This is an exciting time for the Service Desk as it is working to deliver a service improvement roadmap aligned to the Service Desk Institute's global best practice standards.

You will lead a team of Service Desk Analysts, with responsibility for tasks related to operational performance and people management. You'll work with the Senior Service Desk Analyst to develop and grow the team's technical skills.

The team will provide first touch support for all of Age UK's technical Infrastructure - including desktop, software and mobile device management and Telephony (includes Incidents, Requests and Changes). You'll work on operational and administrative activities associated with the Service Desk - including reports, account management, moves, adds, deletes and changes.

This is a great opportunity for an experienced Service Desk Team Leader to use your innovation to add to a Knowledgebase to help ensure team resiliency wherever possible.

This fulfilling role is offered on a hybrid contract with circa 4 days a week being worked on site at our London office. There will be a requirement to cover the Service Desk between the opening hours of 8am-7pm as agreed on a rota-basis.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience
Significant experience of operational management of a medium sized remote team on a busy Service Desk. (A, I)
Significant people management experience (A, I)
Significant experience of working with and managing Incident Management and Request Fulfilment processes (I, P)
Significant experience of working with an ITSM platform (A, I)
Significant experience of working with a Telephony platform (A, I)
Experience of working in an ITIL environment with a demonstrable knowledge of how ITSM processes are utilised to deliver an outstanding service (A, I)

Skills and Knowledge
Good understanding of effective Office 365 administration support (A, I)
Good understanding of effective Windows 10 troubleshooting support (A, I)
Good understanding of effective Active Directory/Azure Active Directory support (A, I)
Good understanding of Intune support (A, I)
Excellent communication skills, both written and verbal (A, I, P)

Personal attributes
Passionate about providing a brilliant User Experience (I, P)

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information
This role is hybrid between home-based and your designated office(s) with 4 days a week on-site plus ad-hoc as requested by the IT Service Delivery Management team. You'll be expected to share management cover of the Service Desk 8-7 core hours rota with the Service Desk leadership team.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Pestalozzi International is going through an exciting period of transformation and this is a new role within the organisation working closely with the Marketing Lead. Your role will take two forms, one will be to manage our social media, maintaining our brand and voice across our social media channels, and providing timely reporting.The other side will be to support the whole team with designing premium quality marketing materials, graphics for our website and printed/emailed materials.

You will need to be highly creative to develop our voice on these social  channels and to capture attention with impactful and engaging communications. You will support our community growth, engaging with internal and external stakeholders, building our online community of Alumni and inspiring new and existing supporters to engage further. 

This position will also support our overseas partners, helping to develop their capacities and contributing to the life-changing programmes our charity supports.

Main duties/responsibilities:

• Responsible for our social media outputs over LinkedIn, Instagram, Facebook and YouTube.

• Produce regular metrics and reporting on social media and digital engagement.

• Produce digital content such as brochures, fundraising documents, emails.

• Graphic design of marketing and fundraising materials and presentations as requested by other team members.

• Design and distribution of digital and printed supporter newsletters.

• Graphic design of Impact Reports and Annual Review.

• Social media outputs, website content creation, particularly around our Alumni audience, promoting Alumni reunions/key dates.

• Manage our library of photography and video content.

• Update the website.

• Liaise with teams across the globe to gather impactful content.

• Work in collaboration with the Marketing Lead and Fundraising team to develop digital and social media campaigns to maximise engagement of new and existing supporters.

• Update programme materials to improve relevance of the educational content.

Person Specification:

The successful candidate will be a highly engaged and dynamic individual who believes in the work we do and wants to let the world know. They will be bursting with ideas and excited by our vision and desire to work in the charity sector.

They will be able to clearly demonstrate the following experience and attributes:

Essential:

• Evidence of running creative and impactful social media campaigns on mentioned platforms

• Evidence of graphic design competency - good knowledge of Canva, Adobe Creative Suite products such as Illustrator, InDesign and Photoshop. (Or preferred programme)

• Experience using Microsoft Office (Word, Excel, PowerPoint, PDF editor, use of collaborative docs, etc), Google workspace, Hootsuite or other similar scheduling software

• Strong organisational skills and a collaborative approach to working

• Meticulous eye for detail, especially with written content

• Able to communicate and respect diverse teams with a genuine, down-to-earth nature

• Must be eligible to work in the UK

Desirable:

• Good understanding of advertising on social platforms

• Video editing experience

• Capable of static and ideally animation design

• Use of WordPress, Wix, Squarespace or similar web software 

• Third sector experience

• Happy to travel internationally to remote countries

About Us

At Harris Girls Academy Bromley we have built a school community where we hold character and academic excellence in equally high regard.

Progress 8 for the school was in the top 100 in the country last year, and we were the only school from this group with a student body that has above average disadvantage, and below average EAL. Learning, curriculum, and pedagogy is exemplary here. Although we believe that these results lead to a tangible improvement in the opportunities of our young people we are equally proud of the way we see our students conduct themselves in our classrooms and corridors on the day to day. In the commitment they demonstrate in the library and the drama studio, or in the resilience they demonstrate in the sports hall and the textiles room. It is a privilege to teach students at Bromley.

We believe that we have built something special here through a leadership at all levels philosophy of constant improvement, and listening to our students, staff, and wider community. Leadership at HGABR means constantly reviewing and reinventing our approach, as we respond to the new opportunities and challenges of our young people present and seek to improve the education they receive. Leadership at HGABR considers that the academy exists as an important community organisation that has an impact on a significant number of lives, and we believe that stewarding this organisation is a responsibility that requires dedication and excellence from us.

Main Areas of Responsibility

In this rewarding and varied role, you will:

• Oversee educational welfare across the academy
• Manage a caseload of ‘at risk’ students where attendance falls below 85%, and implement strategies to improve attendance
• Have responsibility for monitoring the attendance of most vulnerable students at the academy, including Looked after students, those on the child protection register, and children identified as being in need
• Manage the process of addressing poor attendance across the academy
• Represent the academy at external meetings e.g. Social Services Case Conferences, Child in Need Meetings, LAC Reviews
• Liaise with Academy Leadership Group to address any attendance or welfare concerns.
• Assist with the smooth running of the student information centre (SIC), ensuring support for students has a positive impact on raising achievement
• Communicate effectively with all external agencies, including possible alternative providers
• Ensure effective and appropriate communication/consultation with parents through phone, letter and home visits as relevant
• Liaise with the local authority when cases of poor attendance reach the level of legal intervention, managing the process of evidence sharing and representing the academy at court were necessary
• Prepare reports and maintain records relating to student referrals and subsequent counselling or support

Qualifications & Experience

We would like to hear from you if you have:

• An undergraduate degree (or equivalent)
• Knowledge of behaviour for learning policies
• Knowledge of the range of barriers to learning that students face
• Training in child protection and safeguarding procedures
• Basic knowledge of first aid (e.g. emergency first aid course)
• Three years’ experience of working in an inner city school or educational establishment in a pastoral capacity
• Experience of dealing successfully with a range of issues influencing poor attendance
• Experience of working with staff to ensure excellent standards of attendance and punctuality are maintained
• Experience of working with families  
• Experience of working with challenging students and parents, and finding ways in which we can meet their needs more successfully

Professional Development & Benefits

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about  on our website.

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
 

The role and responsibilities

As Head of Video Content, you will lead and manage a team of producer/directors, video editors, and a post-production manager, ensuring the delivery of high-quality, engaging, and impactful video content. You will oversee multiple video projects simultaneously, keeping workflows efficient and production timelines on track.

Unifrog’s video content helps young people make informed decisions about their future. This includes Careers Library profiles featuring professionals discussing their jobs, Subject Library profiles where university students share insights into their studies, and Employer and University profiles offering a glimpse into these organisations. We also produce course videos for online learning as well as internal marketing content.

Collaboration will be central to your work, as you’ll liaise with internal teams—particularly Higher Education, Employer, and Marketing teams—as well as external partners to ensure our content is engaging, informative, and aligned with audience needs. 

While primarily a leadership role, this position also requires hands-on expertise in either producing/directing or video editing/post-production (ideally both). Depending on your background, you’ll step in to lead shoots or support edits as needed, providing informed feedback and ensuring high creative and technical standards.

What we are looking for

Leadership and management 

• Proven line management experience, with the ability to inspire and motivate a team.

• Strong decision-making skills to navigate complex situations and competing priorities.

• Ability to communicate effectively, providing clear instructions, constructive feedback, and regular performance evaluations.

Organisational and strategic skills

• Highly organised and forward-thinking, with the ability to schedule shoots and/or edits efficiently.

• Strong project management skills to oversee multiple projects, ensuring deadlines and lead times are met.

• Ability to evaluate existing workflows and implement improvements to enhance productivity and content quality.

Creative and editorial excellence

• A clear vision for creating impactful video content that resonates with audiences, particularly young people.

• Awareness of video trends and audience expectations, ensuring the team produces cutting-edge content.

• Strong editorial judgment and an eye for detail to maintain high production standards.

• Creative problem-solving skills to find innovative solutions in fast-paced production environments.

Communication and collaboration

• Strong professional communication skills to engage with internal teams and external partners effectively.

• A collaborative approach to work closely with Higher Education, Employer, and Marketing teams to align video content with strategic goals.

Technical expertise 

• In-depth knowledge of video production processes, from pre-production to post-production.

• Expertise in either filming/producing/directing or video editing and post-production (ideally both), with the ability to guide and mentor the team.

For producing and directing:

• Ability to schedule and organise shoots effectively, ensuring smooth production workflows.

• Skilled in operating professional cameras, such as the A7S, and adept at handling lighting and sound equipment.

• Capability to direct shoots effectively, working collaboratively with stakeholders who may not be familiar with video production requirements.

For video editing and post-production:

• Ability to manage and coordinate the team’s editing schedule, ensuring deadlines are met and final outputs meet high standards.

• Advanced proficiency in Adobe Premiere and a basic understanding of the creation of motion graphics animations.

• A keen understanding of storytelling and pacing to create engaging, audience-focused edits.

• Capability to handle sound design, colour grading, and other elements required for technical and creative excellence.

• Ability to integrate constructive feedback efficiently, ensuring quality and consistency across all deliverables.

This role is perfect for someone who’s passionate, motivated, and thrives in a dynamic environment. You’ll enjoy balancing multiple responsibilities while ensuring creative output aligns with Unifrog’s mission and objectives. If you bring a strong technical foundation, leadership experience, and a knack for creative innovation, we’d be excited to hear from you.

 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. 

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.
  
   

Key details
 

• £47,000 - £50,000 per annum, depending on experience, plus a share in a company-wide performance bonus.
   

• Full-time. 

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9:00 am to 5:00 pm, Monday to Thursday, and 9:00 am to 4:30 pm on Friday.
   

• Work remotely or in our London office, with a minimum of 2 days in person (either on shoots or in the London office).

• We regularly shoot in the London office, therefore it is essential that you live within a commutable distance from Hoxton (no more than 2 hours each way).
   

• Start date: as soon as possible, although we can be flexible depending on notice periods.
   

• If you require reasonable adjustments or want to discuss any details about the role before applying, please get in touch.
   

• We can only consider candidates who have the right to work in the UK.

• We film all around the UK (and sometimes internationally), so flexibility and willingness to travel for shoots, including occasional overnight stays, is essential.

 

Application process

Deadline: 10:00AM (GMT) on Friday 21st February 2025.

Stage 1: Application form (~1 hour) ✍️

i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

ii. Describe a time when you supported a team member’s development in their video production role. (250 words)

iii. As Head of Video, you oversee a pipeline of around 120 video projects at various stages of completion. You notice that some projects are falling behind schedule. When an external partner reaches out for an update on a specific project, you discover that it’s overdue, but the delay wasn’t flagged earlier.

• How would you address the situation?

• What steps would you take to prevent similar issues from occurring in the future? (250 words)

iv. Submit a link to a video that you have produced, directed, or edited of which you are particularly proud. Please tell us what your role was in the creation of the video. Make sure we are able to access the video by adjusting the permissions. 

Stage 2: Task (2 hours)

• For the next stage of the application process, we’ll ask you to provide feedback on a video. We will send you instructions if you are successful in the first application stage. We will be scheduling these tasks after the application deadline. 

Stage 3: Video call interview (1 hour) ��

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).

• Video call interviews will be held Thursday 6th March 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

 

Inclusion and diversity at Unifrog
 

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

Patrons and Legacies Manager

Ref: LL/25/01

Part-Time - 28 hours per week (0.8 FTE), worked between Monday and Friday

£38,929.50 - £45,417.75 FTE per annum, plus benefits

St James’s Square, London SW1 (with flexibility in line with hybrid working policy)

About The London Library

For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.

About the Role

We are seeking a Patrons and Legacies Manager to join our dedicated Development team.

In this pivotal role, you will:

· Oversee and manage the Library’s regular giving patrons programme - develop and implement strategies to maximise patrons’ income, retain and increase the number of patrons

· Oversee and manage the Library’s legacy giving programme, develop and implement strategies to promote legacy giving, steward legacy pledgers and grow the number of legacy pledgers

· Support with the management of international giving programmes including leading on the US patrons programme

About you

You will have:

· Demonstrable experience of fundraising from individual donors

· Demonstrable experience of donor or patron management and administration, legacy management and an understanding of legacy giving, preferably within a cultural organisation

· Ability to work with absolute discretion, confidentiality, tact and diplomacy

· Excellent communications skills, with meticulous concern for detail and accuracy, able to convey information orally or written in a clear, concise, and friendly manner, and present effectively to groups of people

· Ability to work independently or supportively as part of a team, facilitating and co-ordinating work of others to achieve common goals.

· Be competent in the use of specialist fundraising/membership software and familiar with the Library’s CRM, MS Dynamics, learning new systems quickly

Personal attributes include:

· Self-motivation and confidence, presenting a positive and professional image at all times

· Flexible and adaptable to change, with the ability to play a proactive role in a small office

· Pleasant, approachable and helpful, even under pressure

Why join us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you have the expertise to deliver a great patrons and legacies management experience and are passionate about using your skills to contribute to the development of The London Library, we want to hear from you!

To apply

Please visit our website via the link and complete an application form including the Library's equal opportunities monitoring form.

CLOSING DATE: Sunday 2 March 2025 @ midnight

INTERVIEWS: week commencing 10 March 2025

Please note:

We can only consider candidates with the current right to work in the UK.

We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

About Bluesci

At Bluesci, we believe that everyone deserves good mental health and wellbeing. As we celebrate our 20th year, our services have expanded significantly, but our core values remain the same. Our dedicated staff and volunteers, many of whom have experienced our services, work collaboratively with individuals and their communities to help them achieve their aspirations and wellness.

Bluesci operates across the borough of Trafford from four Wellbeing Centres, offering arts, cultural and volunteering opportunities, social prescribing, talking therapies, and group support. We partner with Greater Manchester Mental Health Trust (GMMH) to deliver Trafford Living Well and with Trafford Libraries to co-deliver library services from two of our centres. Bluesci at Night offers a safe, welcoming space for people 365 nights a year, and we also provide Smoking Cessation Support.

About the Role

We are looking for a passionate and dynamic Centre Manager to lead our Wellbeing Centre in the heart of Partington. This is not just any role; it's an opportunity to make a real impact! You'll be at the forefront of delivering a vibrant service, including Trafford Living Well Service, Smoking Cessation and Social Prescribing services, and a variety of community activities that promote wellbeing and social connection.

As Centre Manager, you'll develop key partnerships with Trafford Libraries, GMMH, and the Trafford Community Collective. This role offers plenty of scope to be creative and to further develop our local offer for Partington residents.

Why Join Us?

• Salary: £32,428

• Contract Length: 12 months (maternity cover with potential to extend)

• Hours: 37.5 hours per week, Monday to Friday with on-call telephone support required every 4th Saturday

• Location: Partington Wellbeing Centre, with some travel to our other centres as required

What We're Looking For

We need a dynamic, compassionate, and committed Centre Manager who shares our organisational values and treats everyone with dignity and respect. The ideal candidate will have experience working with people who have experienced mental health issues and line management experience is desirable. An understanding of early help, social prescribing, and preventative approaches to promote mental wellbeing is also important.

Experience in managing community buildings and venues would be helpful, as you'll be responsible for managing our Partington Centre. The ability to collaborate with local partners is key to our success.

Opportunities and Challenges

This is an exciting time for Bluesci, and this role provides a real opportunity to make your mark and help us develop our Partington Wellbeing Centre. You'll be part of an organisation that values your wellbeing, ideas, and professional development.

Project Support Officer

England North

£25,859 per annum (pro rata for part time hours)

 (Ref: SUS4340a)

Part Time 22.5 hours per week – happy to talk flexible working

Fixed term contract until 31st October 2025

Base: Birtley Active Travel Hub (at Birtley Library) and activity locations around Gateshead.

About the role

In partnership with Gateshead Council, Sustrans is opening an Active Travel Hub at Birtley library. This is an exciting opportunity to join Sustrans and support people in Gateshead to walk, cycle, and wheel, by providing practical, impactful support.

As the Project Support Officer, you will work with the Project Coordinator and Project Officer to provide support on a variety of projects that promote active travel in communities, workplaces and educational settings. You will also support the recruitment and development of volunteers in the area. 

This varied role will see you working in partnership with local authorities, community groups and schools around the region along with volunteers and third-sector organisations to increase walking wheeling and cycling activities and commutes, and increase levels of public health and well-being.

This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans.
 

Candidates should be based within the geographical area with regular travel expected to a nominated hub/office base in Birtley, Gateshead.

About you

You should have some experience of working or volunteering in community or environmental projects, and experience of working with volunteers and in public-facing roles. 

Knowledge of engagement techniques and behaviour change initiatives is desirable. 

You should be able to work well as part of a team and have good communication skills, as well as able to work independently and manage your own workload. 

There are lots of opportunities for training and development within this role, so we ask that you are willing to learn and work towards relevant qualifications with Sustrans. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 23 February 2025.
• Interviews will take place in person at Sustrans’ Newcastle office during the 4th or 5th of March 2025. If you are unable to attend in person, please contact us to arrange an alternative option. 

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Are you an Information Security expert looking to work for one of the UK's largest charities? 
 
British Heart Foundation (BHF) is undergoing a digital transformation and seeking an Information Security Manager to oversee Governance, Risk, and Compliance (GRC) within the security team and ensure regulatory and policy compliance.

Joining a dynamic and growing information security team at an exciting point in the charities history you’ll collaborate with teams across British Heart Foundation (BHF) to protect BHF’s objectives and integrity. Responsibilities include risk identification, assessment, mitigation, and maintaining a robust governance framework. 

You’ll also manage the Information Security GRC team, enhancing security, compliance, and risk posture in line with industry standards while maintaining ethical practices.

Working arrangements 
 
This is a blended role, where your work will be dual located between your home and our London office.  
 
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.  
 
About you 

This opportunity would suit an experienced GRC professional who excels in a collaborative environment and has hands-on risk management and reporting experience.

You’ll have strong knowledge and experience of working with the following:
• Payment Card Industry Data Security Standard (PCI-DSS) for a Tier 1 merchant
• General Data Protection Regulation (GDPR)
• NIST Cybersecurity Framework (CSF) v2.0
• Critical Security Controls Libraries such as CIS Controls
• Cyber Essential Plus (CEP)
With proven experience in managing and delivering complex GRC activities within a fast-paced and dynamic security domain, you’ll have previous experience of working within a risk management framework as well as Cloud Security governance.

To be successful in this role you’ll also have the following skills and experience:
• Effective at building relationships across a large complex organisation and influencing stakeholders.
• Excellent communication and presentation skills, able to translate complex security-related matters into terms that are easily understood by colleagues.
• Planning skills to develop a governance risk and compliance roadmap to be executed by the GRC team.
• Excellent analytical and problem-solving skills.
• Able to manage multiple tasks and meet deadlines in a fast-paced environment.

About us 
 
At BHF, we are focused on the urgent need to fund more research into heart and circulatory diseases like heart diseases, stroke, vascular dementia and the conditions that cause them, to find answers fit for 21st century challenges. We are independent, have more than fifty years of breakthroughs under our belts and we won’t stop until we beat heartbreak forever. 
 
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.  
 
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

We’re expanding our team and are looking for a Care Assistant (Night Shift) to join us at Dunkirk Memorial House. This role offers 36 hours per week, with shifts between 19:45 and 07:45, Monday to Sunday.

As a Care Assistant, you will play a vital role in delivering compassionate care to our residents, many of whom have served in the Armed Forces. Your responsibilities will include assisting with personal care, supporting residents with their daily routines, and ensuring their comfort and dignity at all times. You will help with mobility, nutrition, and medication as required, and will work closely with colleagues to provide a safe, welcoming environment. Maintaining accurate care records and communicating effectively with residents, families, and healthcare professionals will also be an essential part of your role.

We are looking for individuals who are passionate about delivering excellent care, putting people at the heart of everything they do. While an NVQ Level 2 qualification is desirable, we are happy to support you in achieving this if you are committed to progressing your career. A generous pension scheme and access to our Employee Assistance Programme are just some of the additional benefits you’ll enjoy as part of our team.

This is your chance to join a supportive, values-driven team and make a positive difference to the lives of those who have served. Your dedication will ensure their contributions are never forgotten.

What we offer:

- 22 days of paid annual leave plus bank holidays (pro rata)
- Generous pension with employer contributions up to 14% (salary sacrifice options available)
- Life assurance of 3 times your salary
- Enhanced sick pay
- Paid carers and dependents leave
- DBS checks covered by us
- Free parking
- Access to internal and external learning and development opportunities
- Rewards hub with exclusive discounts

About our Dunkirk Memorial House

The Royal British Legion operates six care homes across the UK, committed to providing exceptional residential, nursing, and dementia care to veterans and their families. Located in the serene Somerset countryside, Dunkirk Memorial House offers a welcoming home with 86 en-suite bedrooms, a bar, library, chapel, and beautiful grounds featuring a rose garden. We are proud to offer expert care, including a specialized Dementia Mews providing compassionate support for up to 30 residents. At Dunkirk Memorial House, we prioritize creating a warm and supportive community where veterans feel valued and respected, honoured to serve those who have dedicated their lives to our nation.

Apply now to become part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Senior IT Systems Engineer: Empowering Missions with Technology

Are you ready to transform missionary aviation through IT excellence?

Imagine your technical expertise ensuring seamless IT systems that keep life-saving missions running in the world’s most remote areas. At Mission Aviation Fellowship International (MAFI), this isn’t just a role—it’s a calling. We’re looking for a passionate and skilled Senior IT Systems Engineer to join our team and play a critical role in advancing our mission.

The MAFI Mission: Where Faith Meets Innovation

Since 1945, MAFI has been delivering hope to isolated communities, bridging the gap between despair and renewal. With a fleet of 116 aircraft, we connect the world’s most remote regions with medical care, disaster relief, education, and the message of Christ. Behind every flight is a robust IT infrastructure—and that’s where you come in.

Your Mission, Should You Choose to Accept It

As our Senior IT Systems Engineer, you’re not just solving IT issues—you’re creating pathways of connection and reliability. Your technical expertise will ensure systems run seamlessly, empowering life-saving missions in the world’s most remote regions. From securing networks to troubleshooting in real-time, your contributions will be the backbone of our efforts to bring hope, healing, and the love of Christ to those who need it most.

Why Join MAFI?

• Purposeful Work: Your skills will directly support life-saving missions.
• Collaborative Team: Work alongside passionate professionals dedicated to making a difference.
• Global Impact: Your work will touch lives across the globe, from Africa to the Asia-Pacific.
• Professional Growth: Opportunities to develop and refine your expertise in a unique, mission-driven environment.

Education & Qualifications: 

Essential: 

Excellent Communication Skills, including spoken and written English 

ITIL Qualification or good practical experience working in an ITIL environment 

A good general level of education 

Desirable: 

Formal IT Qualification

To apply, please click on 'apply now' and we will send you further instructions on how to register through our recruitment portal. 

Location: Ashford Support Office (other locations may be considered for the right candidate) 

Are you passionate about technology and driven by a desire to contribute to positive change? 

 This is an opportunity to make a significant impact on children's lives globally through a charitable organisation. This role involves contributing to the mission of promoting the rights and well-being of every child, ensuring they have access to education, healthcare, and protection from harm. The position offers a dynamic and inclusive environment where skills and expertise will help shape a better future for children around the world
You'll be a key point of contact across the organisation, collaborating with colleagues at all levels.  This involves confidently communicating technical information, offering insightful advice on improving business outcomes, and providing effective day-to-day technical and user support. 

While this role doesn't have direct reports, it requires strong influencing skills and the ability to motivate others to achieve shared goals.
Advanced proficiency in SharePoint is essential for this role.  A good working knowledge of Microsoft Office software, ITIL framework, change management processes, and information governance principles is also important.  You'll need strong communication skills to effectively discuss technical and contractual topics with colleagues and suppliers, and confidently present information to a variety of audiences.  The ability to produce clear and concise documentation is key.

This is a hybrid role with 2 to 3 days required in the office per week

As IT Manager (Applications) your day to day will include:

• Map and maintain the data architecture and application register.
• Support teams in applications management, ensuring appropriate supplier contracts, effective governance, and accountability.
• Manage centrally managed applications (primarily SharePoint), including development and user support.
• Ensure secure, consistent, and reliable data interfaces and workflows.
• Continuously update application knowledge and apply it effectively.
• Demonstrate successful business continuity arrangements for key applications

Your skills and experience will include.

• Advanced SharePoint expertise (administration and development)
• Hands-on experience in enterprise application deployment and administration
• Practical experience with information governance and security policy implementation
• Experience in application testing, creating technical documentation and user training materials.
• Familiarity with security standards (including Cyber Essentials ) and data/application architecture mapping.
• Proficient in supporting and maintaining applications in cloud environments.

Essential IT Skills:

• SharePoint

The following IT skills are advantageous:

• Asana
• Zendesk
• Unit 4 ERP
• Salesforce
• Visio
• Microsoft Office 365
• Microsoft Copilot
• Change and release management
• Windows operating system
• Azure Active Directory
• AWS
• ITIL

 
If you're passionate about using your technical expertise to make a difference, please send your CV to [email protected] by February 17th.  Early applications are advised as we may close the role sooner if we receive a high number of suitable candidates.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Brighton College is seeking to appoint a Senior Communications Officer (Development and Engagement) on a permanent basis.

Job Title: Senior Communications Officer (Development and Engagement)

Reporting to: Deputy Director of Development and Engagement

Main Purpose of the Role: Working in the dynamic and successful Development and Engagement team, you will lead on all communications activity supporting our parent, alumni and donor engagement programmes. Responsible for developing and managing communications strategies and campaigns, you will also undertake a varied range of projects across our communication platforms.

An experienced copywriter and enthusiastic digital marketeer, you will work to ensure all communications are of the highest quality, on brand and align with our core values and strategic ambitions. The successful candidate will possess a strong understanding of marketing principles and have experience in using a range of marketing software packages and tools.

You will be encouraged and supported to take ownership and initiative, bringing your own expertise to support the objectives of the team and the wider school. Integral to our communications strategy is the development of a new alumni website due to launch in 2025.

You will work to increase community cohesion and engagement, deepening relationships within our global school community.

General Duties and Responsibilities:

Copywriting and Content Creation

• Leading on copywriting for all development and engagement collateral e.g. event invitations, programmes, brochures, website content and supporter engagement communications.
• Collating and managing the department’s digital assets for the purposes of content creation.
• Leading on the creation of our annual alumni magazine, The Pelican.
• Liaising with parent and alumni volunteers to create engaging content.

Digital

• Leading on management and content creation for the alumni website oldbrightonians com
• Working closely with the Archivist to ensure relevant historic content is migrated to our digital archive site.
• Developing and executing the department’s social media strategy, creating exciting content for the alumni social media platforms (Instagram, Facebook).
• Responding to comments and messages through all social media channels.
• Creating email campaigns and communications sent to our alumni, parent and supporter communities.
• Leading on the use and development of Brighton College Connect, our alumni networking platform.
• Taking an innovative approach to current and emergent technologies and trends to increase engagement.
• Reporting on engagement and communications activity.

Design

• Generating digital imagery and design to support social media and email marketing campaigns.
• Managing external relationships with key designers, publishers, mailing houses and digital providers.

Data and Process Management

• Planning and overseeing the scheduling of engagement communications.
• Working closely with the Senior Development Officer to manage communications preferences for the community and ensuring all data processing is compliant.
• Exporting data sets for all communication campaigns.
• Supporting colleagues to execute annual data projects e.g. data collection and cleansing.

Other

• Working to budget constraints for communications resource, providing regular financial updates to the Deputy Director.
• Maintaining a close working relationship with the College marketing department, sharing content, best practice, planning and strategies.
• Responding to relevant emails and phone calls from the community in friendly, timely and approachable manner.
• Supporting the Senior Events and Engagement Officer in reaching event attendance targets.
• Managing the alumni Shopify account, ensuring this is successfully embedded across website and CRM, and effectively promoted to the community.
• Any other reasonable tasks to support the team and at the request of the Director or Deputy Director of Development and Engagement.

Person Specification:

The successful candidate will have experience in the following areas:

Essential Criteria

• At least two years’ experience of working in a busy marketing/ communications role
• Strong copy writing skills, with excellent grammar and proofreading skills
• Track record of increasing community engagement
• Experience of using CMS, CRM systems plus digital marketing and social media platforms
• Experience of managing multiple projects simultaneously and to competing deadlines
• Excellent time management skills and a demonstrable ability to multitask
• Good level of IT competency and experience of Microsoft Office packages
• Ability to work autonomously and take initiative
• Builds strong internal and external stakeholder relationships and works well with others
• Approachable and professional communication style
• Excellent attention to detail and an analytical and interpretative mindset
• An enthusiasm for education and the independent school system

Desirable

• Experience of using Google Analytics
• Experience of design work such as use of Canva and Adobe
• Understanding of GDPR legislation
• Good financial acumen with strong numeracy
• Previous experience of working at a charitable organisation and/ or an understanding of fundraising

Hours of Work: 

Monday to Friday inclusive, 8.30am to 5.00pm with a 60 minute unpaid lunch break (37.5 hours per week). In addition to this, the post-holder will be required to work some evenings and weekend events for which time in lieu will be given.

Remuneration: 

The salary for this role will be £30,000 per annum.

Holidays:

23 days, plus bank holidays increasing to 28 days plus bank holidays after 2 years of service (of which 3 days need to be taken between Christmas and New Year when the College is closed)

Benefits:

• Contributory pension scheme with matching contributions from the employer up to 9%, which all eligible employees will be automatically enrolled into within three months of commencement of employment.
• Life Cover is provided whilst working at Brighton College after successfully passing probation period.
• Complimentary lunch is provided.
• Free tickets to the College’s music, dance and drama performances.
• Job specific learning and development programme available to all employees.
• Access to books, magazines and DVDs from the College Library

Wellbeing:

• Subsidised gym membership for the School of Science and Sport is available, which includes access to yoga and Pilates classes, meditation sessions and use of the gym and swimming pool.
• Personalised health and wellbeing consultations.
• Generous sickness policy.
• Access to books, magazines and DVDs from the College Library.
• Comprehensive wellbeing package.

For full details of the role, please see the Job Profile Document on our website.

The Guildford Institute is looking to recruit a full-time Programme Manager as maternity cover to manage and administer our eclectic course programme, alongside our room hire offering.

What is The Guildford Institute and What Do We Offer?

The Guildford Institute is an educational, community charity based in Guildford town centre. On offer is a wide-ranging programme of events, room hire facilities, a vegetarian restaurant and a library complete with a historic archive. The Institute has operated from its Grade II listed premises for over 130 years.

Some of the key benefits of working at the Institute include:

• The post-holder will work within a small, friendly team environment
• Varied job role that provides opportunities for development and plenty of scope for original ideas and input
• Ability to interact with a vast number of local community members
• Generous annual leave allowance
• Central Guildford location
• Training & professional development opportunities provided

Key Responsibilities of the Post-holder  

The Programme Manager will be passionate about the Institute’s aims of providing cultural and social opportunities for the local community.

The points below identify some of the post-holder’s core areas of responsibility:

• Management and facilitation of the Institute’s courses. The post-holder will take responsibility for all aspects of planning and delivery of the main focus of the Institute’s adult education programme – the courses. This entails seeing courses through from concept, liaising with tutors, gathering and editing copy for publicity purposes, down to practical elements on the day of delivery. The post-holder will work to ensure the continuation of current courses, whilst also having the opportunity to add new courses to the programme in line with the organisation’s aims.
• Management of the Institute’s room hire function and events diary. Holding responsibility for the Institute’s room hire bookings, the Programme Manager helps to bring in vital additional income for the organisation. In managing the Institute’s events diary, the post-holder has a hand in organising every activity that takes place within the building, as well as maintaining the important balance between the courses on offer and room hire options available to local businesses and community organisations.
• The post-holder also carries line management responsibility for our small team of stewarding and caretaking staff.

What We Seek in You

• A passion for and commitment to the aims and the work of the Institute and an enthusiasm to build on recent developments to the Institute’s programme
• An ability to plan, prioritise and organise in order to meet competing deadlines
• A keen attention to detail
• Excellent customer service and interpersonal skills in order to build up positive relationships with tutors, room hirers and regular clients
• A flexible, adaptable approach is essential

Full Person Specification details can be found within the Job Description.

The Guildford Institute welcomes applications from individuals from all sectors and backgrounds.

Key Information & Application Method

This is a maternity cover position, which is expected to last approximately 12 months. It is hoped that the successful candidate would be available to start in April. This position is a full-time, office-based role.

Please view the Job Description for full details of the position.

Salary: £30,000 - £31,000 per year.  

To apply, please send us a copy of your CV together with a short (1-page) covering letter highlighting why you'd like to work for our charity plus how your skills and experience relate to this role. 

Hay Festival is one of the worlds’ leading art and literature festivals, binging readers and writers together to share stories and ideas in events live and online. 

Based in Hay-on-Wye, Wales, Hay Festival Global runs 65 days of activities a year, bringing artists and audiences together in events and projects around the globe. In a time of division and polarity, we spark shared conversations to create a better world.

With our festivals and special projects, we provide spaces for imaginations to roam and creativity and curiosity to thrive. By sharing different perspectives through creative expression, we find truth and hope, and encourage audiences to imagine a more thoughtful future. A wide programme of education and outreach work runs alongside all of the festival’s events, engaging young people and communities and supporting generations of new writers. 

Our festivals reach a global audience of millions each year and continue to grow and innovate, building partnerships and initiatives alongside some of the leading bodies in the arts and media across the world.

We are seeking an experienced Finance Officer. This is a job for an extremely organised, confident and proactive multi-tasker, it requires an abundance of energy, resourcefulness and a keen eye for detail. The ability to prioritise effectively and communicate efficiently is key. 

As Finance Officer you will be undertaking the following tasks:

• Managing payroll and pension function and ensuring all returns and payments are made accurately and on time.
• Managing purchase ledger invoices, expenses, and credit notes.
• Preparing and posting weekly and monthly supplier payment runs in GBP and other currencies.
• Reconciling supplier statements and bank accounts, resolving any discrepancies.
• Reconciling monthly credit card accounts and post to relevant expenditure codes.
• Reconciling all card sales transactions
• Identifying opportunities to claim Gift Aid and process and manage all gift aid claims
• Assisting with accruals, prepayments, and month-end processing leading to management accounts.
• Participating in the preparation of statutory accounts and compile relevant schedules and analysis. 
• Maintaining a grant management system to ensure reporting requirements are met and to inform cash flow management.
• Managing petty cash, and onsite cash during festivals
• Proactively chasinbg customer payments and manage overdue accounts.
• Creating sales invoices and allocate sales receipts
• Maintaining Fixed Asset Register
• Producing quarterly VAT returns

Contract:                      Full Time Permanent 
Salary:                          £24,000-26,500
Hours of work:             37.5 hours per week - part time hours would be considered 
Pension:                       5% employee and 3% employer.
Holidays:                      25 days per year, plus Christmas shutdown (3 days) and public holidays (8 days)
Location:                      Hay Festival offices, The Drill Hall, Lion Street, Hay on Wye, HR3 5AD

This job is for you if you have:

• Knowledge of VAT schemes including partial exemption and EU VAT.
• Experience and knowledge of working in the charity sector.
• Highly organised and motivated.Excellent written communication and administrative skills with a strong attention to detail. 
• The ability to be independent and self-motivated - taking initiative and ownership - as well as participate in a team with sensitivity and flexibility.
• A good communicator able to deal with staff / suppliers/ sponsors and statutory funding bodies effectively.
• The ability to manage multiple priorities and meet project timelines and a flexible approach to developing and delivering the post.
• Discretion and a proven ability to handle confidential and sensitive information. 
• Demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company’s skills base.
• Knowledge of Sage Accounts Payroll and accounting systems
• Excellent IT knowledge, strong excel skills. 
• Full Driving Licence.

If you have experience of working in the not for profit sector particulary in Arts Organisations we would love to hear from you! 

To apply please send your CV and a letter explaining how your experience fits the role by midday February 18th 2025