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Page 5 of 22
Wandsworth, Greater London (Hybrid)
£34,500 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Are you passionate about strengthening the charity sector and being part of positive change in London communities? Are you dynamic, organised, and a strong communicator who understands volunteering, loves building relationships, thrives on making things happen and is interested in using technology to innovate systems?  If this sounds like you, we’d love to hear from you! We're looking for someone to lead our Skilled Volunteering Team and take our programme to the next level.

About Link UP London

Link UP London’s purpose is to build stronger more resilient communities.  We do this by connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, helping these organisations to address strategic and operational development issues and build capacity and resources to better tackle the multiple challenges facing their communities. Link UP connects these organisations to Skilled Volunteers from a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) who have faced many of these strategic and organisational challenges before and want to apply their skills and knowledge to support their community.

We connect skills to SGOs in 3 main ways including:

  • Skilled Volunteering Projects: Short-term, structured volunteering engagements
  • Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats
  • Lunch & Learn Sessions: one-hour webinars allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development

Our Skilled Volunteering programme has been a core service of Link UP since its founding in 2016 and is at the heart and soul of our work. We work in all 32 boroughs and the city of London to help organisations to better address poverty, inequality, and marginalisation.  We have ambitious plans to continue to deepen our connections across boroughs, reach even more organisations and volunteers, to build stronger communities by harnessing professional skills for social good.

The new Head of Skilled Volunteering will be instrumental in helping us grow our successful existing Skilled Volunteering programme and take it to the next level reaching more SGOs and skilled volunteers building new partnerships, and deepening relationships and support provided across London.

Role Details

Title: Head of Skilled Volunteering

Time Commitment: Full time role (4 days a week may also be considered)

Format: Hybrid - remote and in-person (at least 2 days in the London office (Battersea) in-person per week and ability to travel to different parts of London regularly for meetings and events)

Salary: £34,500 full time salary

Purpose:  To lead and develop Link UP London’s Skilled Volunteering programme to ensure it achieves its ambitious strategic objectives as a core programme of Link UP London

Report: The Head of Skilled Volunteering will report to the CEO and oversee the existing Skilled Volunteering team including the Skilled Volunteering Manager and Officer

Role Duties & Responsibilities

Programme Management

  • Oversee the day-to-day work of the Skilled Volunteering team including implementation plan, workflow and target realisation 
  • Oversee and build new and reliable promotional avenues to access individuals with relevant skills and charitable organisations looking for support
  • Monitor and report on progress against annual targets and strategic priorities
  • Review and improve the Skilled Volunteering process
  • Manage coordination between Skilled Volunteering Projects and the Social Impact Solutions Corporate Skilled Volunteering programme

Relationship Development and Management

  • Maintain and further develop existing relationships across London’s boroughs with partners, charitable organisations, funders, CVSs and others
  • Initiate and develop new relationships with relevant organisations that are well positioned to complement and/or support Skilled Volunteering activity
  • Attend events in-person and online to further build relationships
  • Ensure regular communication through various avenues including mailings, phone calls and in-person meetings
  • Lead workshops and trainings about skilled volunteering as required

Programme Development

  • Facilitate focus groups with volunteers and organisations
  • Develop and oversee a new SGO Advisory Group
  • Actively engage with CEO on developing new approaches to using Skilled Volunteering to make a deeper impact within London communities

Communications, Thought Leadership and Events

  • Work with the Comms team to ensure promotion is effective and targeted 
  • Innovate ways to get the word out to both volunteers and organisations
  • Help build our voice as a thought leader in the field of Skilled Volunteering in the UK
  • Write blogs and other pieces to share different aspects of Skilled Volunteering
  • Coordinate, as needed, with the Events Manager to carry out Skilled Volunteering related events

Systems and Operations

  • Actively oversee our CRM and ensure established processes are working efficiently
  • Contribute ideas to improve effectiveness of the Skilled Volunteering process
  • Continue to review and improve our data collection and analysis system
  • Ensure other technology is being used and integrated as needed to support our work
  • Identify and lead on implementation of new tech that can support Link UP’s growth and efficiency

Other

  • Represent Link UP and our expertise in Skilled Volunteering within the communities that we work and beyond at events and forums and other gatherings (on and offline)
  • Contribute to proposal development and funding requests as needed
  • Actively engage in the development and growth of Link UP as an organisation

Person Specification

Essential Skills

  • 5+ years’ experience with programme management and delivery aimed at creating positive results
  • Experience managing people and small teams
  • Comprehensive experience with monitoring & evaluation and impact measurements and an interest in developing these further
  • A love of working with people, building relationships and experience with relationship management
  • A great spoken and written communicator
  •  Experience with, and enjoyment of, presenting to groups
  • Comprehensive experience with CRM management (e.g. working with Active Campaign, Salesforce or similar platforms)
  • Technically savvy with the ability to learn new technology easily
  • Detail oriented and highly organised
  • Ability to work under pressure and deliver at a high quality
  • Ability to pitch in as needed to ensure everything is done to the best of our abilities, as required as part of a small team
  • Ability to work well remotely and independently as well as in-person with a team

It is also important to have:

  • Experience with and an understanding of organisational development / capacity building in the charity sector
  • An understanding of volunteering and Skilled Volunteering in particular
  • Knowledge, and some direct experience, with the charity sector
  • Understanding of the charity sector including opportunities and challenges faced by small organisations today
  • Ability to be in London multiple times a week as needed

Qualities that are a good fit for our team

  • Personable / warm / caring / friendly
  • Energetic, confident and outgoing
  • Good networker / relationship builder
  • Hardworking / dedicated / committed
  • Entrepreneurial
  • Professional

Application Details

Please submit a CV and covering letter (max 2 pages) addressing your suitability to this role in relation to the job description and eligibility specifications above

Please note that applications submitted without a cover letter will not be considered.

Closing Date for Applications: Wednesday 30 April 2025

However please note that applications will be considered as they are received on a rolling basis. 

Application resources
Posted by
Link UP London C.I.C. View profile Organisation type Non Charity Employer Company size 1 - 5
Posted on: 01 April 2025
Closing date: 30 April 2025 at 09:56
Job ref: Head of Skilled Volunteering
Tags: Volunteering Management, Operations, Database Management, Engagement / Outreach, Monitoring and Evaluation, Programme Management

The client requests no contact from agencies or media sales.