Legal and policy officer jobs

Job Title: Clubhouse Social Café Manager

Department: Core

Reports to:Head of Business Services

Responsible for: Clubhouse Café staff & Trainees

Salary: 38,000- 42,000 (Dependent on Experience) plus potential for performance-related pay (dependent on café revenue targets)

Closing Date:  30th April 2025

First Interviews: 8th May 2025

Brentford FC Community Sports Trust

With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.

Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 150 members of staff. 

The Role 

The Clubhouse Social Café Manager will lead on the implementation of the of café (Due to open in October 2024) and will manage the Food and Beverage Operations in line with food, and health and safety regulations. You will be involved in the initial set-up of the facility. 

You  will be responsible for managing the day to day running of the café, providing a diverse of community and health wellbeing projects in collaboration with Trust Senior Manager - Health and Wellbeing. They will also manage and mentor staff and trainees to deliver an effective and inclusive service to customers.

About You 

We are looking for a passionate, inspiring catering/hospitality specialist to lead on training, mentoring and the hospitality operation of our new Clubhouse Café at Gunnersbury Park. The café is part of the new Community Sports hub at the site and will also double as a social and community space linking into community projects for all ages. Projects will include mental and physical health with the space acting as a central meeting/training hub. In this capacity you will work closely with the Trust's Health and Wellbeing Senior Manager. 

We are partnering with the homeless charity Change Please to create a West London training hub. The successful candidate will be responsible for managing and training the café team. Our founder partners in the project are The University of West London (UWL) and the Premier League and Professional Footballers Association Fund. We are linking with the University to offer a range of immersive opportunities for their catering and business students and our Café Manager will link with them on a number of working projects.

The other aspect is the promotion and training in the importance of food, health and performance and the Manager will work with our Trust team to create innovative content and inspiring outreach programmes. Whilst we expect the Manager to have an active interest in food and nutrition, we plan to put some catering support and training in place to support the position.

We are looking for a highly motivated individual who has appropriate experience to lead the food and beverage side of the operation. They will be involved in the initial set-up of the facility (Due to open in Summer 2025) and the establishment of appropriate operation and health and safety procedures.

We have developed a sustainable business plan, however you will have the opportunity of contributing to the ongoing development plan. We have the benefit of understanding who our customers are, when they are, and even when they will arrive! This will need to be balanced with the social and community programme, and whilst it will be a challenge, it will also make for an enriched role in dealing with a range of people and organisations.

The Trust is a progressive, driven organisation with many facets. The Clubhouse will become one of our key hubs, also working with our stadium hub. This is a unique opportunity to combine sport and physical activity with nutrition and social projects. If you are up for the challenge of becoming part of our growing team, we would like to hear from you.

Key Responsibilities

• Lead on the implementation of the café, including the setup, adherence to food and health safety and regulations, and staffing.
• Development and procurement of suppliers for café to ensure efficient service delivery.
• Contribute to and delivery of project-based business plans as directed by the CEO and Head of Social, Education and Health Hub.
• To  organise and manage the preparation and presentation of food whilst ensuring agreed standards are maintained at all times, and that any special dietary needs are catered for.
• Adherence to HACCP and all other food safety regulations and COSHH regulations., ensuring the statutory requirements are met and all necessary records are maintained.
• Deal with customer feedback in a courteous, efficient and timely manner, monitoring and evaluating this feedback, making appropriate recommendations and taking action for service improvements.
• Working safely with kitchen equipment and ensuring that all other health and safety procedures are followed.
• To maintain a clean, healthy and safe working environment in accordance with guidelines.
• To mentor staff, trainees and work experience students in the effective operation of the facility.
• Deliver appropriate training to Clubhouse Café Staff, to foster a culture of excellent customer service.
• Stay informed about safeguarding policies, procedures, and best practices.

Essential Criteria

• Level 1,2 and 3 Food Safety Awards
• Level 2 Health and Safety in the Workplace Award
• Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety
• Experience of kitchen equipment
• Experience as a manager of operations and staff in a food and beverage business.
• Experience as a manager responsible for compliance, particularly health & safety and licensing, as well as finances in a food and beverage business.
• Experience in project management and meeting deadlines.
• Experience of supervising and training small groups of staff
• A working knowledge of budgets and gross profit margins
• Good team player

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

 Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. 

 If you would like to find out more,  please click the apply button. You will be directed to our website to complete your application for this position.

The Football Foundation are partnering exclusively with Robertson Bell in their search for a permanent Financial Planning & Analysis Manager. The Football Foundation are the Premier League, The FA and the Governments charity that helps communities improve their local football and sport facilities through grants.

This newly created Financial Planning & Analysis Manager will be responsible for providing key insights to support strategic decision-making, ensuring financial performance aligns with business objectives, and embedding a culture of finance business partnering across the Football Foundation (the charity) and the Premier League Stadium Fund (PLSF). Additionally, the role will oversee strategic financial planning, forecasting, and analysis activities across the organisation.

The role:

• Lead and consolidate business partnering in the organisation, ensuring close collaboration with management group, department heads, and other key stakeholders to gather insights and ensure alignment on KPI’s and objectives.
• Lead the preparation and execution of the Foundation’s long-term strategic financial plans and annual budgeting processes in an effective and timely manner.
• Responsible for monitoring and providing the relevant financial information form the various funding agreements with partners.
• Accountable for overseeing the production of the monthly ’performance packs’ and associated information – highlighting key trends, issues, and opportunities as appropriate.
• Foster collaboration across departments to streamline data gathering, analysis, and planning processes.
• Continually look for ways to simplify and standardise the management accounting and budgeting processes, automating as much as possible and avoiding the need to produce “off system” analyses.
• Provide supportive line management and guidance to the Business Partner, ensuring their ongoing development, performance, and alignment with departmental goals. This includes holding regular one-to-one meetings, offering clear guidance, open and constructive feedback, and upholding the Foundation’s Personal Development Review process. 

The organisation:

Since 2000, The Football Foundation has been privileged to make a truly transformative difference to grassroots sport across the country. As a result of funding partners investment, every day they see the incredible impact of the game on physical fitness, mental wellbeing, bringing communities together and the local economy. With the investment from their funding partners the Premier League, The FA and the Government, they are making a big impact. They're helping to transform communities and the lives of individuals through delivering outstanding grassroots sport facilities.

Essential criteria:

• Professional accountancy qualification (e.g. ACA, ACCA, CIMA) or at finalist stage.
  • Expertise in financial modelling, forecasting and analysis with confidence in managing large datasets and deriving actionable insights.
  • Strong presentation skills, with the ability to translate complex financial data into clear, accessible formats tailored to varied audiences.
  • Experienced in developing financial policies, guiding users with clear and practical processes to enhance financial governance.
  • Proven capability in finance business partnering, with knowledge of embedding its principles across an organisation to align financial insights with strategic goals.
  • Excellent analytical and problem-solving skills, with the ability to identify issues and resolve technical issues independently, ensuring efficient outcomes.
  • Strong proficiency in extracting and analysing complex financial data, uncovering trends and correlations to support informed decision-making.
  • Strong organisational abilities, adept at managing competing priorities within a broad remit, and responding flexibly to changing requirements to ensure seamless operations.

The position will be based at The Football Foundation’s head office at Wembley Stadium and requires 2 visits per week to the office, dependent on business need, in addition to attending two-day all team meet ups each quarter. The closing date for applications is 5^th May with first stage interviews taking place on the 15^th May.

Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!

This is a terrific opportunity to take on a varied and flexible administration role in an organisation at a pivotal point of development that is growing to its next stage of maturity and have a material impact in the community. We are seeking an individual who is passionate about community that is - or has the potential to be – an excellent administrator that will support key charity functions including fundraising and grant-giving.

It is important to be in touch with what is happening in the borough and be present with the growing H&F Giving team where needed, so the role is expected to need a presence in the office and/or at events in the borough when needed. Some evening and weekend work may be involved, particularly for events. However, the role and the working environment remains flexible with opportunities hybrid home/office working in line with organisational and team needs and can be fully office based should that be your preference.

Key responsibilities

· To be responsible for a range of administration tasks that will support key charity functions at H&F Giving including fundraising, communications, events, grants and finance administration

· To support in delivering marketing and communications activities such as events and social media to key audiences, such as supporters, volunteers, corporate and non-profit partners

· To be the first point of contact for callers and visitors both over the phone and in person (when based in the office) including responding to queries from current and prospective supporters and grantees.

Take a look at the full job specification for all the details including how to apply. We look forward to hearing from you. 

About Ataxia UK

Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Ataxia UK collaborates with the global ataxia community through our Research team, and we are on the board of the international non-profit association, Euro-ataxia. Our Services team focuses on helping everyone affected by ataxia in the UK to live their best life. We have a Helpline and Advocacy service providing information, advice, and 1-2-1 support to help people access their rights; whilst the InControl Community Engagement service provides activities, engagement and volunteering opportunities to bring the ataxia community together and reduce feelings of isolation. 

About the Role  

You will be joining at an exciting time for Ataxia UK as we celebrate our 60th anniversary year.

This brand-new role is an important part of our new strategy to sustainably grow our unrestricted income. Working closely with the Director of Fundraising & Communications and the wider team, the Senior Philanthropy Manager will lead the work to build a pipeline of major donors and family trusts and foundations.

You will be responsible for developing an excellent stewardship programme which nurtures income-generating relationships with Ataxia UK’s major donors. You will initially work with a fixed-term Philanthropy Consultant to lead the development of a researched and actionable pipeline of prospective new donors, and you will then work to successfully engage this pipeline. This is a fantastic opportunity to lead a brand-new function as a senior member of an experienced team of fundraisers.

Ataxia UK operates a hybrid- working policy, with part time staff working 3 or 4 days a week expected to work from our offices in Highgate a minimum of 1 day a week. The role will require some occasional travel within the UK and, more rarely, internationally.

About you

The right candidate will be a natural relationship builder with a proven track record of securing high value, long term partnerships with major donors; personally securing 5 and 6-figure gifts.

You will use excellent communication skills to write compelling and tailored cases for support. As a key member of the Fundraising & Communications department, you will bring creativity, insight and experience to the team, and you will be a confident ambassador and representative internally and externally.

As an experienced major donor fundraiser, you will be comfortable and confident engaging with High-Net-Worth Individuals and their offices, celebrities, politicians and c-suite professionals. You will have the flexibility to join events and or meet donors and prospective donors at locations around the UK. As an ambassador of our brand, you will have the skills and experience to ensure you positively represent the interests of the ataxia community, and you will be someone who shares our commitment to supporting those affected by ataxia.

Benefits of working for us.

• 25 days annual leave pro rata (rising to 30 with a length of service)
• Access to a free Employee Assistance Programme & Employee Hotline
• Flexible hybrid working
• Pension scheme
• Enhanced maternity and co-parental leave
• Cycle to work scheme
• Training and development opportunities
• Accredited Living Wage Employer

Please see full Job Description for further details including Person Specifications

Job Title: Domestic Abuse and Housing Support Worker

Location:  Pathway Project Lichfield Office Based

Salary: £ 24,347 Full time equivalent – Actual salary is £19,478

Hours of Work: 30 Hours per week (over 4 or 5 days)

Responsible to :  Team Leader – Outreach Team

This role is open to women only

The postholder will require a driving licence and access to a vehicle to undertake this role.

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability 

 About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.

We offer a range of support services and run two refuges in confidential locations.

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support victims in their journey to become survivors and offer specialist counselling, advocacy and care to all who need us.

Pathway Project believes in working as a cohesive team and are service user led.

Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring and caring place to be, we are a charity with big ambitions and huge energy.

We have a string belief in staff development and are currently evolving a bold new strategy and a passion  for excellence in service delivery.

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups.

We offer the following benefits:

• 25 days paid leave plus statutory holidays (pro rata)
• A competitive pension scheme
• Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

JOB SUMMARY

She will be responsible for the co-ordination of an effective support plan for clients dealing with issues around domestic abuse and housing.

She will  provide emotional and practical support from the point of crisis, meeting their immediate needs and working towards a holistic, multi-agency approach to their long term safety, risk reduction and recovery.

She will  be responsible for the co-ordination of an effective support plan for adults dealing with issues around domestic abuse.  She will provide emotional and practical support from the point of crisis, meeting their immediate needs and working towards a holistic, multi-agency approach to their long-term safety, risk reduction and recovery. 

She will ensure that they are informed of the full range of emotional, practical and referral options that are available to them, and to facilitate access to this support, both internally and externally. 

This support will be based in the community, including client’s homes where risk appropriate, and the Hope Centre and will involve utilising all of Pathway Projects available services, as well as referring into other appropriate agencies. 

.MAIN DUTIES

· To work as part of the outreach team in providing information, support, guidance, advice, signposting, emergency accommodation and resettlement help for adults experiencing or escaping domestic abuse. 

· To support the aims and principles of Pathway Project in empowering and supporting adults who have experienced domestic abuse to make their own decisions and take control of their own lives. 

· Take all possible steps to ensure the safety and confidentiality of the users, staff and management of Pathway Project. 

· To take referrals for people affected by domestic abuse and housing issues, and provide preventative and risk reducing work with regards to both the domestic abuse and housing. 

· To provide a multi-agency approach to support and wellbeing for clients. 

· To provide non-judgemental, one to one emotional and practical support to clients accessing the service. 

· To provide advice and guidance on the full range of services, options and legal remedies open to them. 

· To complete risk assessments, and develop risk management plans to address the risk of harm, including referral into MARAC where appropriate. 

· To undertake safety planning with clients, that addresses all areas of risk, with the focus on risk reduction. 

· To complete needs assessments and individual support plans with the client to ensure their emotional and practical support needs are being met 

· To provide support to clients, alongside colleagues around registering as homeless, bidding on properties, attending appropriate meetings, applying for grants, budgeting for necessary items and necessary life skills for maintaining a property. 

OUTREACH DUTIES

· To provide support to adults in the community, at the centre and their own homes, around physical, emotional, financial, sexual and social abuse. 

· To provide emotional support and, where necessary, signpost to appropriate counselling provisions. 

· To provide practical support and advice around welfare benefits, housing, debt relief, substance misuse, training, employment, mental health and legal issues, including the use of signposting to other appropriate members of staff and agencies. 

· To provide advocacy and liaise with other agencies on behalf of the client where appropriate and necessary. 

· To attend multi agency and professionals meetings to represent the needs of the client and Pathway Project. 

· To attend appointments with the client where required, and if necessary help with the completion of paperwork, including legal documents. 

· To attend court with the client where required. 

· To promote the work of the project through training, presentations and representation at meetings. 

· To assist with the setting up and maintaining of local support networks. 

· To assist with the delivery of client support groups where appropriate. 

GENERAL

• Manage a caseload of appropriate to the number of hours worked. 

• Maintain, update and keep accurate and factual case records. 

• Follow procedures and protocols with other services so that the safety of the service user is kept central to any process. 

• Keep other relevant agencies informed about important changes in service user’s situations, within information sharing protocols. 

• Develop and maintain effective communication systems with key partners including housing, Police, CPS, court service, social services, education, health, victim support, witness service, voluntary sector organisations, CAFCASS. 

• Contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary. 

• To ensure that the security of sensitive data is maintained and complies with the policies, procedures and guidelines of the organisation. 

OTHER

· Any other duties the  CEO  or  Board of Trustees consider appropriate.

· The post holder must have a commitment to the aims of the Pathway Project, and uphold all agreed policies and procedures.

Person Specification

Essential

Ability to drive  with a clean driving license and access to a vehicle.

Confident  and eloquent speaker and networker.

Ability to write clear and concise reports and case notes.

Experience of Housing issues and supporting adults with Housing queries.

Experience of or the ability to work with challenging individuals or situations.

Experience of supporting clients in any form.

Has an understanding of the issues facing domestic abuse victims.

Experience of working with vulnerable clients.

Experience of multi-agency working.

Experience of and an understanding of Safeguarding practice.

Desirable

Confident presenter.

Ability to write and deliver workshops to groups of adults.

Ability to manage a diverse caseload and manage competing priorities.

Experience of Domestic Abuse  or worked in the domestic abuse field.

Knowledge of working in the third sector.

Ability to manage a crisis situation and remain calm and in control.

The ability to use initiative and be self directed in their work.

The ability to maintain professional boundaries and yet still build a rapport.

Being self motivated and able to generate connections and network locally to further the work of Pathway Project.

We are seeking a proactive and experienced Café Supervisor to oversee the daily operations of The Shack Café, a busy student-facing outlet at KCLSU. This role is ideal for someone with a passion for hospitality and team leadership, committed to delivering excellent service and creating a vibrant, welcoming space for students, staff and visitors.

The postholder will lead a team of student shift leaders and staff, ensuring smooth daily operations, high standards of cleanliness, and exceptional customer service. You'll take a hands-on approach, often setting an example on the floor while supervising your team effectively. Key duties include managing financial processes such as accurate till operation, invoice processing, and stock control. You will strive to minimise wastage and losses through regular audits and clear procedures, maintaining accurate records of all transactions and stock movements.

You will also lead on staffing—recruiting, training, and supervising your team of around 12 student staff members. Responsibilities include creating rotas, processing payroll, and managing performance through regular feedback and support, while fostering a positive and productive team culture.

The Café Supervisor will work closely with the Commercial Manager – Strand to develop exciting product offerings and promotions. With support from the marketing team, you'll ensure effective merchandising and campaigns that increase sales and engage the student community. Strong relationships with students, colleagues, and suppliers are vital.

You will also manage catering bookings and ensure services meet high standards, from enquiry to delivery. Compliance with food hygiene, health and safety, and equipment maintenance is essential. Issues must be reported promptly, maintain a safe environment, and ensure all staff follow uniform and cleaning protocols.

The list above is not exhaustive. We recommend you to read through the Job Pack to understand the scope of what the role entails.

Application Process

To apply, please download and complete an application form and an equal opportunities monitoring form below and email your completed application directly to our email address.

Once shortlisting is completed, we will contact you and inform you of the progress of your application.

Please download application form here

Please download EOM Form here

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

As you will also see on our Job Pack that we are an equal opportunities employer and live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days holiday entitlement & bank holidays & discretionary closure days per annum
• Discounts on KCLSU venues
• Employee Assistance Programme
• "No meeting Friday" ethos
• KEATS Learning Platform & LinkedIn Learning subscription
• Death in Service
• Access to Kings Libraries

Eligibility 

To be eligible to apply for this role you must: 

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) prior to your start date
• Not be a trustee of King’s College London Students’ Union 
• Have a National Insurance number, or be in the process of applying for one

Thank you for applying with us. We look forward to bringing your talent onboard and working with you!

Background: 

Amna means safe in Arabic - representing the core of our work - supporting communities and frontline workers to bring non-clinical mental health support to every person affected by war, conflict and displacement. At Amna, our core values of respect, understanding, curiosity and connection guide everything we do. Our mission is to build community capacity for healing. Our vision is a world where refugees can determine their future unbounded by the impacts of conflict and displacement. 

We partner with local organisations and institutions working with displaced communities to set up psychosocial healing services in which individuals and groups can discover and connect to practices that promote their healing and wellbeing. We invest in and train people within these organisations to provide this support, and we help partners build psychosocial interventions in collaboration with refugee communities – all with a values-based, trauma-sensitive and identity-informed approach.

Our partnerships are not limited. We connect partners through our global healing network of peer organisations to exchange learnings and enhance their practices as the network strives to support forcibly displaced communities around the world. 

Safeguarding: 

The role-holder will have experience working according to ethical and good practice safeguarding principles. They will be expected to adhere to and promote Amna’s Safeguarding Policies as they will be involved and responsible for programmes working with children and vulnerable groups in different settings. 

How Will you Make a Difference?  

The Executive Assistant (EA) will provide high-level administrative support to Amna’s CEO, Senior Leadership Team (SLT) and Board of Trustees. This includes administrative help such as managing calendars, drafting communications and briefings, planning, and organising meetings, inbox support, travel, office administration and personal assistance. It also includes working on and managing special projects including research, data analysis, preparation for public speaking, writing and research. 

This dynamic and creative position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality. The ideal candidate will have excellent communication skills including strong written and verbal skills, the ability to work with little supervision, and manage simultaneous priorities within the leadership team.

The role holder will report to the CEO. 

Key areas of responsibilities: 

CEO/SLT Support 

• Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer", staying attuned to the internal and external environment and keeping the CEO updated on relevant issues. 

• Anticipate the needs of the CEO and SLT in advance of meetings, conferences, and public appearances. 

• Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO and SLT team, including those of a highly confidential or critical nature. 

• Liaise between the CEO and SLT to ensure regular communications and smooth decision-making. 

• Provide sophisticated calendar management for Amna’s CEO and the SLT. Prioritize inquiries and requests while troubleshooting conflicts and exercising tact; make judgements and recommendations to ensure smooth day-to-day engagements. 

• Prioritize and determine appropriate course of action, referral, or response, exercising judgement to reflect CEO’s and SLT members style and Amna’s values and policies. 

• Work with the Senior Leadership Team to coordinate the CEO’s outreach activities. Follow up on contacts made by the CEO to cultivate ongoing relationships. 

• Writing and managing documentation and data sets for the CEO and SLT as needed, including briefing papers, correspondence and talking points. 

• Leading and managing special projects including research for Amna’s, CEO’s and SLT’s contribution to future books, podcasts and articles. 

• Maintain an organized filing system for documents, records, and correspondence related to the CEO, SLT and board. 

Admin and travel management 

• Maintain an organized filing system for documents, records, and correspondence related to the CEO, SLT and board. 

• Ensure compliance with organizational policies and procedures in all administrative functions 

• Assist in the preparation and execution of organizational events. 

• Research and propose the most efficient and cost-effective travel options, including flights, trains, and accommodations. 

• Secure necessary travel documents, such as visas, passports, well in advance. 

• Prepare detailed travel itineraries, including transportation, accommodation, meeting times, and addresses. 

• Book accommodations that suit the requirements of the trip, ensuring comfort and proximity to meeting venues. 

• Manage group bookings for team members traveling together to streamline costs and logistics. 

• Handle travel expense reports, ensuring compliance with Amna policies and timely reimbursement. 

• Occasional travel may be required.

Board support 

• Manage due diligence and onboarding processes for new Trustees, ensuring compliance and accurate record-keeping. 

• Organize tailored training sessions for Board members. 

• Maintain up-to-date records of Board members, including contact information, terms of service, and compliance documents. 

• Assist Board members with travel expense claims and ensure accurate processing. 

• Compile, organize, and distribute materials for Board meetings, including reports and presentations. 

• Edit and format Board papers to ensure consistency and professionalism. 

• Coordinate logistics for Board meetings, including scheduling, venue arrangements, and required technology or equipment. 

• Attend Board meetings to provide administrative support, take minutes, and document actions and decisions. Distribute minutes promptly and track follow-up actions. 

• Develop and implement comprehensive induction plans for new Trustees. 

• Facilitate introductions and provide orientation materials to integrate new Board members effectively. 

Governance and Compliance 

• Support the CEO and committee chairs in adhering to the organization’s governance framework. 

• Maintain a centralized, up-to-date register of governance documents for easy access by senior staff and Trustees. 

• Ensure the organization complies with GDPR regulations in relation to all Board activities. 

• Work with the CEO and Chair to ensure the Board is informed about safeguarding practices and remains accountable. 

• Support emerging governance practices and Trustee development in partnership with the CEO and Chair. 

• Plan and execute Trustees’ regulatory obligations, including registering them with appropriate bodies. 

  Qualifications and Experience:  

• Minimum of 4-7 years of progressively responsible and diversified administrative experience, experience as an Executive Assistant or similar role. 

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external stakeholders. 

• Excellent research skills and experience in writing briefing papers 

• Exceptional organizational skills and impeccable attention to detail. 

• Ability to work both independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. 

• Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials. 

• Able to maintain a high level of integrity and discretion in handling confidential information. 

• Demonstrable commitment to Amna values and mission. 

• Legal understanding or experience with the Charity Commission is preferred. 

• Non-profit board experience is preferred. 

Behaviors and Attributes:   

• Initiative & ownership: Proactively takes responsibility for tasks and follows through without needing direction.

• Anticipatory approach: Demonstrates the ability to think ahead, foresee potential challenges, and propose thoughtful solutions before issues arise.

• Decision-making skills: Exercises good judgment and makes informed, timely decisions within their scope of responsibility.

• Adaptability & resilience: Staying calm under pressure and adjusting to shifting priorities.

• Emotional intelligence: Strong interpersonal skills to navigate relationships and manage competing priorities diplomatically. 

• Active listening: Understanding the needs of the CEO, board, and SLT to anticipate requirements. 

• Confidentiality & discretion: Consistently handles sensitive and confidential information with the highest level of professionalism and trustworthiness. 

Work Location and Environment  

This role is a hybrid job opportunity, and open to applicants in London, UK. 

Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work.  

Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.  

Remuneration Package  

Remuneration: 38,000 GBP per annum.   

At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.   

In compliance with international standards, Amna utilizes a global payroll provider to ensure seamless and efficient compensation processes for our diverse team. 

Commitment to Diversity, Equity, and Inclusion  

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.   

As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.   

Applications are strongly encouraged from people with personal or family lived experience as refugees and displacement. 

Recruitment timeline: 

Written task: week of May 5th. 

Interviews: week of May 12th.

Only Shortlisted candidates will be contacted.  

Mental Health and Wellbeing Manager

We are seeking a passionate mental health professional to lead and inspire wellbeing initiatives for those at risk of homelessness in Manchester.

Position: Mental Health and Wellbeing Manager

Salary: £14,952 Per Annum  (Pro Rata for 15 hours/week) Plus Pension and Other Benefits / £37,380 FTE

Location: Manchester

Hours: Part-time, 15 hours per week

Contract: Permanent

Closing Date: 27th April 2025

About the Role

As Mental Health and Wellbeing Manager you will help promote positive mental health coping strategies and the overall wellbeing of clients through various practices that ultimately empower people to take control of their own mental health and wellbeing. 

You will take the lead on developing creative and innovative initiatives that contribute to positive mental health outcomes and personal wellbeing in every aspect of your work.  These initiatives will be based on the Endeavour principle of co-production where we will take an asset-based approach focussing on what is strong in people and the spaces and communities we operate in.

Key responsibilities include:

· Developing resources, workshops and reflective practice training for clients, staff and volunteers

· Supporting teams to navigate mental health services and improve client advocacy

· Building psychologically informed environments (PIEs) across Depaul spaces

· Promoting trauma-informed and ACT-based approaches

· Collaborating with local mental health organisations and national teams to standardise best practice

· Delivering training programmes and managing related budgets

· Ensuring safeguarding and quality standards are upheld

About You

This is a strategic, empowering role suited to someone with a deep commitment to mental health and social impact. You’ll bring a strong understanding of the intersection between homelessness and mental health, as well as experience supporting individuals with complex needs.

To succeed, you will have:

· Experience and demonstrable understanding of challenges faced by people facing homelessness, and in particular of issues facing people with mental health challenges

· Working knowledge of mental health policy, services and community resources

· Strong facilitation and training skills (e.g. TIP, ACT, WRAP, ASIST)

· A degree in a relevant field or equivalent experience

· A collaborative, proactive mindset and strong relationship-building skills

· Understanding of safeguarding practices and budget management

· Commitment to equality, inclusion, and professional boundaries

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Commitment to continued professional development with internal mentoring.

· Flexible working model for suitable roles.

· Supportive flexitime and toil arrangements.

· 26 days annual leave rising to 30 after five years’ service.

· Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Financial wellbeing offering interest free loans and advances

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Cycle to Work scheme and interest-free season ticket loans.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· International Accident Cover – accidental death, permanent ​disability

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

A leading homelessness charity supporting vulnerable young people and adults across the UK. The charity’s mission is to prevent homelessness, increase resilience, and promote opportunities through housing and support services. Grounded in Vincentian values, which focus on the potential of people and a commitment to action, inclusion and dignity.

As part of the team, you’ll receive full induction, training in the Endeavour model, and ongoing supervision and reflective practice support.

An enhanced DBS check will be required for this role.

Other roles you may have experience of could include: Mental Health Lead, Wellbeing Manager, Psychological Wellbeing Practitioner, Counsellor, Clinical Support Lead, Recovery Worker, Mental Health Coordinator, Mental Health Project Manager, Health and Wellbeing Officer, Trauma-Informed Practitioner. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Contract: Full-time, fixed term contract (Up to 12 months)
Location: Hybrid working for 2 days per week at home
Salary: c.£27,000-£28,000 per annum dependant on experience
Closing date: 30 April 2025 *They will review applications and conduct interviews as they are received and therefore this post may be filled before the closing date if a suitable candidate is found. For this reason, early applications are advised.

Are you a creative and motivated marketing professional looking for an opportunity to make a real impact? Join Our client and help promote excellence in the veterinary profession.

The role:

As a Marketing Coordinator, you’ll play a key role in planning, developing, and delivering engaging marketing campaigns that drive awareness, engagement, and sales across their education, publications, and events.

Working closely with the Communications and Marketing Manager, you’ll:

• Create and publish compelling content across social media, email, website, and print.
• Develop integrated campaigns to drive registrations for courses and events, encourage membership sign-ups, and increase sales of publications.
• Work alongside internal teams to align marketing plans with business objectives.
• Analyse campaign performance and apply insights to improve future activity.
• Ensure all marketing outputs are aligned with their brand and best practices.

Skills and experience:

They are looking for someone with:

• Experience in a marketing role, ideally in a membership or education-driven environment.
• A creative mindset, with excellent copywriting and content creation skills.
• Strong digital marketing experience, including social media, email, and website content.
• Confidence in analysing campaign data and using insights to optimise results.
• Understanding of GDPR and PECR compliance.

Experience with CRM and CMS systems, event marketing, and the not-for-profit sector would be advantageous.

The person:

They’re looking for a self-motivated, enthusiastic, and creative individual with a passion for marketing. You’ll have excellent communication skills, a keen eye for detail, and the ability to adapt your writing style for different audiences and platforms.

You’ll thrive in a collaborative team environment, bringing fresh ideas, sharing insights, and working closely with colleagues to achieve shared goals. A flexible and proactive approach is essential, as is the ability to manage multiple projects and deadlines effectively.

Their members are at the heart of everything they do, so they’re looking for someone who is committed to a member-focused approach, ensuring their marketing activities deliver real impact for both them and the association. A genuine interest in not-for-profit organisations, the veterinary profession and companion animals would be a real advantage.

About the Organisation

They are is a leading professional membership organisation dedicated to supporting veterinary professionals in the UK and beyond. With a thriving community of over 10,000 members, including vets, veterinary nurses, and students, we are committed to advancing small animal veterinary practice through education, research, and professional development.

They offer:

• Holiday entitlement starting at 25 days per year, plus bank holidays, and increases by one day per year up to a maximum of 28 days. Additionally, employees receive one extra day for every five years of service.
• Support for hybrid working for their employees, meaning you can work at home for up to two days a week and they also have a comprehensive Flexible Working Policy.
• Generous employer pension contributions starting at 7% and increasing up to 10% with length of service.
• Ongoing training and development opportunities to support you in fulfilling your role.
• Bupa dental plan to help with dental care costs.
• Enhanced family leave benefits, including maternity, paternity, adoption, and other family-related leave.
• Life assurance providing cover at three times your annual salary.
• A free legal helpline, offering access to specialist lawyers for advice on a range of legal matters.
• Health and wellbeing support, including a 24/7 Employee Assistance Programme, a network of mental health first aiders, enhanced company sick pay, access to private medical insurance after 12 months’ service, occupational health services, and annual flu vaccinations.
• Free onsite parking and a Cycle to Work scheme, offering a discounted purchase of a bicycle and accessories to support healthy, low-carbon commuting.
• Regular social activities and events for those who wish to get involved!

How to apply:

In order to be considered for this role, please submit your CV and a cover letter detailing how you meet the requirements in the role description which is on their vacancy page.

By applying for this position, you consent to them holding the information in your CV for six months.

Their commitment to equality, diversity and inclusion (EDI) underpins their belief that they can make the Association stronger through the unique contributions they can all bring. They create inclusive teams aligned to their values and encourage applications from a diverse range of suitably qualified candidates.

Marketing Campaign Executive, Marketing & Content Executive, Digital Marketing & Events Coordinator, Integrated Marketing Executive, Engagement & Marketing Coordinator, Marketing and Communications Executive, Membership Marketing Coordinator, Education & Events Marketing Officer, Marketing & Engagement Officer, Outreach & Marketing Coordinator, etc.

REF-220 708

We are a movement of students sharing and living out the good news of Jesus Christ. Locally. Nationally. Globally. IFES ministry is supported behind the scenes by International Services based in Asia, the UK, and the USA. 

IFES supports and connects students living out the gospel as witnesses in the university in more than 180 countries worldwide. At the heart of everything we do is the desire to see students thriving as communities of disciples, transformed by the gospel and impacting the university, the church and society for the glory of Christ.

Would you join us? 

To assist in this work, we are looking for a Senior Finance Administrator to serve IFES supporters and the wider fellowship by accurately and efficiently processing incoming donations and outgoing payments. In this role, you’ll correspond with IFES donors and handle payment requests both from external suppliers and IFES regions and national movements all around the world. 

Could that be you? 

The successful candidate will have a gift for administration, excellent attention to detail, and strong verbal and written communication skills. We’re searching for someone with a positive experience of working in a team, as well as the ability to prioritise and meet deadlines.  

If you recognise the importance of evangelical student ministry, are confident in your ability to work in a multi-cultural setting, and are looking for a fulfilling role in a forward-thinking team, we would love to hear from you.

You can find out more information about the job in the attached Job Profile. Also attached are our Doctrinal Statement and Job Privacy Notice.

To apply, please click the "Redirect to Recruiter" button above and complete the online application form via our website.

IFES is committed to providing equal opportunities and recruiting and developing a diverse workforce, so we encourage candidates from diverse backgrounds to apply.  We would be grateful if you could complete the attached Equal Opportunities Form and upload it to your application. Please note this is voluntary and the information will be used for monitoring purposes only.

• APPLICATION DEADLINE: 5pm Wednesday 7th May 2025. 
• INTERVIEW DATE: Monday 12th May 2025, in Oxford. 

Our primary calling is to pioneer and nurture a nationally led student witness in every country of the world. The work of International Services is to support this frontline ministry.  

IFES is an organisation with a distinctive Christian ethos. This post is subject to an Occupational Requirement under provisions made in the Equality Act 2010. Applicants should therefore demonstrate a firm Christian commitment and agree with the IFES doctrinal basis and ethos statement. 

This job will not qualify for a Certificate of Sponsorship, so you will have to prove you have other means to work legally in the UK before we would consider your application. 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Senior Specialist Housing IDVA

Salary: £30,000 - £32,000

Location: Hammersmith

Hours: 35 Hours per week

Contract: Fixed Term until March 31st 2026

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Specialist Housing IDVA will work within a dynamic, fast paced team to provide intervention, advocacy and support that empowers women and ensures that the voice of survivors informs every stage of their journey towards improved safety. This is a new and exciting service, and we are looking for someone passionate about ensuring that all survivors of domestic abuse are able to access safe and appropriate accommodation which meets their needs.

To be successful as the Senior Specialist Housing IDVA you will need the below experience and skills:

You will bring solid experience of supporting women who have experienced domestic abuse in all its forms; coming from a sector with transferrable skills or possess a feminist/VAWG higher level qualification.

You will have an excellent understanding of domestic abuse and its effects on survivors and their children, and of best practice within the domestic abuse and housing sectors. You will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. The post holder will hold a caseload of survivors and will also be required to support Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: 4th May 2025

Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Join Us at Citizens Advice Camden

Citizens Advice Camden is an independent local charity with over 85 years experience providing free, confidential, and impartial advice to help people resolve their legal, financial, and other problems. We are proud of our commitment to tackling inequality and helping those in our community who need support the most. Our work spans a broad range of social welfare law issues and we are known for delivering high-quality, holistic advice and casework.

Supporting Families at Great Ormond Street Children's Hospital

Since 2008, Citizens Advice Camden has provided a pioneering and well-regarded advice service at Great Ormond Street Hospital (GOSH) — the first of its kind in a UK children’s hospital. The service supports families of seriously ill and disabled children who are receiving treatment at GOSH, helping them navigate the life-changing socio-economic impacts of their child’s illness. We work closely with GOSH staff and partners — including social workers, family support officers, chaplains, and other stakeholders — to offer technical advice and casework that complements the hospital’s wider support services.

The issues families face can include reduced income, unsuitable housing, debt, and accessing benefits — especially during long or repeated hospital stays. Many families continue to receive our support over months or years, and our work is rooted in partnership, compassion, and a strong commitment to GOSH’s ‘One Team’ ethos.

The Role: Generalist Adviser/Caseworker

We are seeking an experienced adviser/caseworker to join the service. The successful candidate will deliver high-quality, holistic advice and in-depth casework across a range of social welfare issues, with a strong focus on welfare benefits (including appeals) and housing, including complex and disrepair cases. You will provide tailored, long-term support to families, managing multi-issue caseloads with sensitivity and a commitment to empowering clients. Close collaboration with healthcare and support professionals at GOSH is essential to ensure integrated and effective service delivery. You will also contribute to research and campaigns by gathering social policy evidence and maintain accurate, detailed case records to support monitoring and evaluation.

To succeed in this role, you will need experience in advice and casework—particularly in welfare benefits and housing—along with confidence in using digital systems and tools for remote working. You should be proactive, well-organised, and capable of handling a demanding and emotionally complex workload. Strong communication skills are essential, as is an understanding of the social and economic challenges faced by families of seriously ill children. You must hold, or be able to provide evidence of meeting, MaPS accreditation at advice and casework level.

Being available onsite is an important aspect of this role and so this role is hybrid working. The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the project, which could change over time.

Appointment to the role is subject to being granted GOSH honorary staff status, which includes full compliance with GOSH policies and training requirements, as well as a satisfactory enhanced DBS check.

If you’re passionate about making a difference and have the experience and empathy to support families we’d love to hear from you.

Start Date: Immediately (subject to pre-employment checks)

Closing date for applications: 9am on Monday 28th April 2025

Interview Date: Tuesday 6th May or Thursday 8th May, Interviews to be held on Zoom

Contract- Fixed term until 31st December 2027

Salary- £31,133 per annum (0.9 FTE) pro rata

Hours - Part time - 33.75  per week

Location- Newcastle/South Tyneside

Closing date: Tuesday 6th May 2025 at 11.30pm

Do you have a good level of knowledge and experience of supporting people with multiple disadvantage in a housing setting? Then join Shelter as a Housing First Engagement Worker and you could soon be making a real difference to people affected by the housing emergency.

About the role

As an Engagement Worker, you will be pivotal in delivering Shelter’s purpose to defend the right to a safe home by enabling those we assist to enforce their housing rights. You will be a key member of a new Housing First team in South Tyneside, delivering intensive support to a small number of individuals with multiple disadvantage to move from homelessness to sustaining a tenancy. As the team is new you will need to form links with partner organisations and agencies and your role will be fundamental in supporting someone on their journey through Housing First, supporting five clients at any one time.

About you

You will need experience of support work, a proven ability to listen to, engage and work with individuals and communicate effectively with a variety of stakeholders, especially substance misuse services, health and probation and people with lived experience of homelessness. You will have an awareness of working in a trauma informed, strengths based approach to help people with multiple disadvantage, as well as having experience of writing and implementing person centred support plans and writing detailed case-notes.  Also, you have flexible time management skills and are comfortable collaborating with people from other teams and organisations.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager.

We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 350 words each.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:

• We learn from our experiences and are open to risk
• We work together to achieve a shared purpose

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Job Title: Young Women and Girls Support Worker

Location: Pathway Project Lichfield Office Based

Salary: £ 24,347 Full time equivalent – Actual salary is £19,478

Hours of Work: 30 Hours per week (over 4 or 5 days)

Responsible to : Team Leader – Outreach Team

Responsible for : Delivering domestic abuse services and prevention services to young women and girls aged 13-24 years.

This role is open to women only

The postholder will require a driving licence and access to a vehicle to undertake this role.

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability

About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.

We offer a range of support services and run two refuges in confidential locations.

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support victims in their journey to become survivors and offer specialist counselling, advocacy and care to all who need us.

Pathway Project believes in working as a cohesive team and are service user led.

Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring and caring place to be, we are a charity with big ambitions and huge energy.

We have a string belief in staff development and are currently evolving a bold new strategy and a passion for excellence in service delivery.

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.

We offer the following benefits:

· 25 days paid leave plus statutory holidays (pro rata)

· A competitive pension scheme

· Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

JOB SUMMARY

The postholder will provide outreach services within the community to provide emotional and practical support to young women and girls who have been subject to domestic abuse and sexual abuse or exploitation in order to meet their immediate needs, reduce risk and work towards long term safety and security.

This may also include young women and girls who have been involved in the sex industry or gang involvement. She will inform them of all the sources of help available to them and to facilitate their access to other support services, where it is appropriate.

She will enable access to age appropriate and age effective group work and to support the development of preventative workshops delivered to young women and girls.

MAIN DUTIES

· To provide non-judgemental, one to one emotional and practical support to young women and girls (YW&G) aged 13-25, who have suffered domestic abuse and/or sexual abuse/exploitation.

· To engage YW&G in effective one to one support designed to meet their individual needs.

· To signpost YW&G on to other appropriate agencies and support mechanisms that will help them successfully move forward.

· Complete risk assessments and develop risk management plans to address the risk of harm.

· Undertake safety planning with YW&G to reduce levels of risk.

· Complete needs assessments and individual support plans with the YW&G to ensure their emotional and practical support needs are being met.

· To empower YW&G who have been victims of domestic/sexual abuse/exploitation to take control of their lives and make their own decisions.

· To assist YW&G to access relevant services and agencies within their local area such as housing, counselling, debt, legal advice, health, training, education and support groups.

· To refer service users onto other support services available in Pathway, if appropriate e.g. counselling, legal clinics.

· To work with other services within Pathway Project to deliver the most effective support possible.

· To work in partnership with other agencies and to advocate for YW&G to ensure their needs are being met.

· To advocate on behalf of YW&G, accompanying them to appointments, if appropriate, and ensuring that their wishes and feelings regarding the provision of those services has been taken into account.

· To help develop a programme of group work for YW&G looking at issues such as sexual exploitation, sexting, revenge porn, social media, grooming, healthy relationships and substance misuse.

GENERAL

· Manage an appropriate caseload.

· Maintain, update and keep accurate and factual case records.

· Keep other relevant agencies informed about important changes in YW&G situations, within information sharing protocols.

· Note and feed back to other agencies any consistent difficulties YW&G are having accessing their service, or failures to engage.

· Contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary.

· To work within the policies and procedures of the organisation.

· Develop and maintain effective communication systems with key partners including Police, CPS, court service, social services, education, health, victim’s gateway, witness service, voluntary sector organisations, CAFCASS.

· Participate in team meetings.

· Provide specialist advice to other workers and agencies.

· To participate in networking opportunities.

· To provide monitoring and reports as required.

· To ensure that the security of sensitive data is maintained and complies with the policies, procedures and guidelines of the organisation.

OTHER

· Any other duties the CEO or Board of Trustees consider appropriate.

· The post holder must have a commitment to the aims of the Pathway Project, and uphold all agreed policies and procedures.

Person Specification

Essential

Ability to drive with a clean driving license and access to a vehicle.

Confident and eloquent speaker and networker.

Ability to write clear and concise reports and case notes.

Experience of supporting clients in any form.

Has an understanding of the issues facing YW&G.

Experience of working with vulnerable clients.

Experience of and an understanding of Safeguarding practice.

The ability to use initiative and be self directed in their work .

The ability to maintain professional boundaries and yet still build a rapport.

Being self motivated and able to generate connections and network locally to further the work to prevent violence against

YW&G.

Desirable

Confident presenter and deliverer or group workshops .

Ability to write and deliver workshops that are informative, fun and age appropriate for YW&G. 

Ability to manage a diverse caseload and manage competing priorities.

Experience of Domestic Abuse or worked in the domestic abuse field.

Experience of or the ability to work with challenging individuals or situations 

Experience of multi-agency working.

Knowledge of working in the third sector .

Ability to manage a crisis situation and remain calm and in control.